Responsibilities:

You will be performing the following scope of work for a system or a family of systems for the key client:

1. Service Management
2. Configuration Management
3. Incident Management
4. IT Security Management
5. IT Security Compliance & QA Management

The following are the activities in each scope of work:

Service Management

• Monitor and report on the SLA/KPI of the in-scope systems, grouped under the System Family, to the client
• Liaise and work directly with client (stakeholders, Ops Managers and/or Contractors) for purpose of project delivery and maintenance support.
• Monitor and update client on operation concern and/or compliance matters and propose resolution.
• Provide monthly summary and/or progress report on systems health, statuses, risk status and status of CR/SR and System Problem.
• Conduct and/or participate in management update meetings - CCC, Operations, Service Review, Audit and Management Meeting.
• Review reports from Operations & Support (O&S) project teams within the System Family
• Provide support to O&S Project teams during Audit, DR/BCP, Backup & Recovery exercise.
• Propose continuous improvement initiatives with recommendations to strengthen IT governance & compliance, increase efficiency on work quality and processes.
• Prepare Management plan and submit compilation to the Client annually

IT Configuration Management

• Periodically review IT asset inventory (hardware, software, network equipment, network attached equipment and end-points) records maintained and updated by Client appointed Asset Officer.
• Maintain oversight and review the Obsolescence at System Family Level.
• Prepare and submit report to Client

Incident Management

• Lead investigation and resolution of incident
• Conduct root cause analysis and recommend improvement solution for recurrent incident to Client

IT Security Management

• Schedule security scan for identified systems according to policies and verify all vulnerability rectifications are satisfactorily performed.
• Conduct Security Review on System Access and administration patterns weekly, and report unusual or suspicious activities, if any, to SMO Head Office.
• Track, mitigate and deploy patch security vulnerabilities accordingly to the stipulated timeline. Maintain oversight and submit reports on monthly basis.
• Escalate and/or seek Client’s acceptance and approval of assessed risks.

IT Security Compliance & QA Management

• Ensure compliance status of the Systems adheres to applicable standards, polices, directives and guidelines.
• Declare, review and report compliance status to SMO head office annually.
• During audit exercise, work with stakeholders to provide responses and evidence to auditors or compliance related declarations.
• Provide a Rectification Plan on any gaps found.
• Provide rectification plan for issues arising from audit.
• Seek waiver on compliance whenever it is justifiable.
• Ensure all applicable standards, policies, directives, guidelines, deliverables and quality assurance records are filed and kept up-to-date for audit and review purposes.
• Work with Client on system enhancement required for policy changes and audit requirements.

The ideal profile should have / be:

• Degree in Information Systems, Computer Science or equivalent
• More than 5 years of IT project management experience and at least 10 years of IT experience
• Familiar with Software Development Life Cycle (SDLC)
• Experience in IT business analysis techniques
• Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques
• Able to lead, develop and maintain respectful and trusting relationship
• Working experience with both Microsoft Exchange (2013/2016) and Active Directory in an enterprise environment, including in depth familiarity with Windows Server (2012/2016), Skype for business 2015 and related technologies.
• Knowledge of Microsoft Outlook client support, SMTP mail routing, DNS, OWA is a must.
• At least 3-5 years’ hands-on deployment and support experience in server infrastructure for Microsoft Active Directory, Exchange 2013/2016/2019, Skype for business.
• Candidates are required to handle clients professionally during all interfaces, and are customer oriented, and work effectively both independently and in a team environment.

Requirements:

1. Experience in Air Cargo Clearance
2. Willing to work odd working hours, weekends,public holidays, shift work, rotating shifts
3. Multi-Tasking
4. Preferred minimum class 3 Driving licence
5. Must be able to work in a fast paced environment
6. Preferred cold storage/chiller warehouse facilities management and maintenance experience
7. Must be well-versed in shipping documents and cargo clearance processes
8. Experienced in Cargo Collection and Deliveries projects islandwide
9. Cargo recovery and lodging operations management reports
10. Work independently
11. Able to take up Adhoc tasks as and when required by company

The Job:

We are seeking an Officer who will play a pivotal role in supporting the recruitment, training, scheduling, and coordination of volunteers. Aside from impact tracking, he/she also helps to ensure the smooth operations of volunteer programmes including events to enhance engagement and retention.

Key Responsibilities:

· Provide administrative support to the Programme Director and Volunteer Management team

· Maintain accurate and up-to-date records of the volunteer database and programme activities including assignments, training sessions, and community partnerships.

· Assist with budget tracking, financial reporting and volunteer impact reporting.

· Manage volunteer database and records

· Support recruitment, training, supervision, evaluation and assignment of volunteers for streamlined operations.

· Coordinate travel arrangements, event logistics, and meeting schedules for programme staff and volunteers.

· Support the planning and execution of volunteer appreciation events and related activities

· Manage programme-related correspondence, including emails, phone calls, and mail.

· Order and maintain office supplies and equipment as needed.

Requirements:

· Diploma or bachelor's degree in a relevant field, such as business administration or office management.

· Minimum of 2 years of experience in an administrative role, preferably within the nonprofit or legal sectors.

· Strong organisational, communication, and time-management skills, with the ability to multitask and prioritise effectively.

· Good communication and interpersonal skills, with the ability to interact professionally with volunteers, staff and external stakeholders.

· Proficiency in Microsoft Office applications and database management software.

· Familiarity with the legal profession and community organisations is a plus.

Our client is a global MNC in real estate and investment management. Due to business needs, they are now recruiting a Property Officer be part of their Facilities Team for ongoing transformation projects.

Duties of Property Officer:

• Assist in day-to-day property maintenance and operational support.
• Oversee preventative maintenance and ensure timely completion of tasks.
• Monitor vendor performance to confirm services meet established KPIs.
• Organize and oversee minor repair and improvement work.
• Obtain quotations and coordinate with contractors for repair tasks.
• Maintain accurate records and standardized systems on-site.
• Be on-call to respond to emergencies and urgent breakdowns.
• Supervise major repair work and assist in annual electrical shutdown events.
• Conduct inspections for building and equipment upkeep.

Requirements:

• Nitec / Diploma in related field
• Relevant experience with Facilities Management / Commercial Building settings

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Technical Support Officer (Halal Conversion & Management)

• Working Days: 5 Days [Monday - Friday]
• Working Hours: 8.30am - 5.30pm
• Salary: $2600 - $3000 + AWS + VB
• Location: Near Clarke Quay MRT

Interested applicants can send your resume to 8739 9469 Janie and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Requirements:

• Diploma in Food Science & Technology, Chemistry and other science-related fields
• Preferably 1 year working experience
• Able to travel locally.

Summary:

This role is supporting the company’s compliance program and services, including Halal Conversion and Management, Training, and Inspection/Audits. These positions require a combination of independent project work, compliance monitoring, and client-facing activities. Responsibilities include performing periodic audits, investigations, and hands-on service delivery, while also contributing to service development through a mix of on-the-job learning and formal training.

Responsibilities:

• Prepare detailed audit and investigation reports that highlight areas of non-compliance and associated risks.
• Document all compliance activities using designated checklists and databases according to company policies and workflows.
• Conduct timely follow-ups with clients, close audits efficiently, and ensure findings are resolved.
• Perform compliance audits and monitor various Halal operations.
• Maintain and organize both electronic and hard copy files and records.
• Prepare and process documents for submission to relevant authorities, ensuring timeliness.
• Continuously engage and communicate with clients and authorities as necessary for applications.
• Monitor audit activity schedules and provide thorough follow-up, including reviews of client corrective actions.
• Provide administrative support and contribute to project committees.
• Communicate proactively with clients via phone, email, and face-to-face meetings to gather feedback and information.
• Undertake any other assignments and tasks as required.
• Any other assignments and tasks given

#SCR-jiajia-fun

Fun Jia Jia (Janie) | Reg No: R22107945
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Our client is a global MNC in real estate and investment management. Due to business needs, they are now recruiting a Property Officer be part of their Facilities Team for ongoing transformation projects.

Duties of Property Officer:

• Assist in day-to-day property maintenance and operational support.
• Oversee preventative maintenance and ensure timely completion of tasks.
• Monitor vendor performance to confirm services meet established KPIs.
• Organize and oversee minor repair and improvement work.
• Obtain quotations and coordinate with contractors for repair tasks.
• Maintain accurate records and standardized systems on-site.
• Be on-call to respond to emergencies and urgent breakdowns.
• Supervise major repair work and assist in annual electrical shutdown events.
• Conduct inspections for building and equipment upkeep.

Requirements:

• Nitec / Diploma in related field
• Relevant experience with Facilities Management / Commercial Building settings

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a local bank.

Location: Raffles Place

Working Hours: Monday - Friday

Responsibilities:

• Accounts Receivable: Generate and issue tenant invoices, monitor payments, and follow up on overdue accounts.
• Accounts Payable: Record vendor invoices and process payments.
• General Ledger: Prepare journal entries and financial reports.
• Assist in the preparation of GST filings, income tax submissions, and budgeting.
• Ensure compliance with internal controls and accounting standards.

Requirements:

• Familiarity with the property or real estate sector.
• Experience with accounting systems.
• Proficiency in Microsoft Excel.
• Competence in full-set accounting, including General Ledger, Accounts Receivable, and Accounts Payable.

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

Primary Responsibility:

Support the Secretariat team by handling the financial and logistical tasks related to the administration of arbitration cases.

Requirements:

• Diploma in any field
• With a minimum of 2 years of work experience in a clerical / admin role or equivalent
• Strong communication and interpersonal skills
• A good team player who is able to work independently

Treasury Executive, Finance

Company Background:

One of Asia Pacific's commercial market leader in industrial equipments.

Location: West (Tuas)

Working Hours: 5 Days Work Week (Mon-Fri - 8.30am to 5.30pm)

Benefits:

• Basic up to S$ 4400
• Performance Bonus (~3 months)
• Flexi Dollars S$ 800
• WFH on Tuesday & Wednesday (after probation)

Responsibilities:

• Prepare monthly group cashflow for risk assessment.
• Monitor and address bank service fee issues.
• Manage banking relationships.
• Review banking facilities for new needs and competitive rates.
• Prepare Trade Finance & Hire Purchase submissions.
• Handle shipping documents and discrepancies.
• Manage bank account openings/closings, signatory updates, and token management.
• Coordinate board resolutions and minutes for finance matters.
• Manage FX hedging and borrowing rates.
• Ensure banking facilities are adequate for business growth.
• Analyze P&L and balance sheets to monitor compliance with bank covenants.
• Submit monthly treasury report to GM Finance.
• Handle other tasks/projects as assigned by supervisor.

Job Requirements:

• Bachelor’s Degree in Finance, Business or Accounting
• At least 3 years of relevant treasury working experience particularly in cash management and hedging management
• Prior experience in FX trades
• Analytical and meticulous
• Possess good communication and interpersonal skills
• Possess good quantitative skills, have basic financial modelling and advanced working knowledge in MS Excel
• Driven, independent individual who adapts well in a fast-paced environment
• Strong knowledge in investment portfolio strategy, banking, and financial instruments

Please be notified that only shortlisted candidates will be notified.

Ian Fong | R22106545

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Our client is a global MNC in real estate and investment management. Due to business needs, they are now recruiting a Property Officer be part of their Facilities Team for ongoing transformation projects.

Duties of Property Officer:

• Assist in day-to-day property maintenance and operational support.
• Oversee preventative maintenance and ensure timely completion of tasks.
• Monitor vendor performance to confirm services meet established KPIs.
• Organize and oversee minor repair and improvement work.
• Obtain quotations and coordinate with contractors for repair tasks.
• Maintain accurate records and standardized systems on-site.
• Be on-call to respond to emergencies and urgent breakdowns.
• Supervise major repair work and assist in annual electrical shutdown events.
• Conduct inspections for building and equipment upkeep.

Requirements:

• Nitec / Diploma in related field
• Relevant experience with Facilities Management / Commercial Building settings

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

*This role is an outsourced role from an IT Company, providing services to Banking sector.

Overview

Candidates are required to be an enthusiastic, proactive and motivated individual with real passion for new age digital transformation profession who would work closely with our Division Manager and (internal / external) stakeholders to ensure the successful delivery of services.

To succeed in this role, the PMO should possess the quality of a PMO professional who will have a proven track record in planning, coordination, and management of large-scale banking projects, ensuring timely and successful delivery. You would also work closely with the client’s internal/external stakeholders to track and implement solutions that relates to quality or process requirements.

Key Area of Responsibilities (KAR):

• Project scheduling and resource planning, considering dependencies.
• Management of project issues and document creation for management reporting.
• Setting evaluation criteria (e.g., Critical Points) and coordinating with related departments (e.g., IT, Compliance).
• Responding to regulatory requirements and supporting administrative tasks.
• Regularly reporting on progress, challenges, and solutions to leadership.
• Planning: Project scheduling and resource planning for projects overall considering dependency of each of them.
• Management of project issues
• Document creation and related adjustment in management reporting
• Setting CP or other criteria for evaluation
• Coordination with related departments and managements throughout the Bank (Front Office, Transaction banking, Compliance, IT, etc.)
• Responding to the authority’s requirements changes and updates.
• Support for other administrative tasks and other adhoc duties.

Requirements:

• Proven experience in PMO roles, particularly in large-scale banking or financial services projects.
• Strong understanding of project scheduling, resource planning, and issue management.
• Knowledge of regulatory requirements in the banking sector, including compliance and risk management.
• Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams and senior leadership.
• Ability to manage multiple projects simultaneously, with a keen attention to detail and a proactive approach to problem-solving.

Job Description:

• Provide good customer service to ensure high level of satisfaction of customers service are achieved
• Ability to promote and recommend products to customers
• Taking in orders and serving customers
• Any other duties as assigned by immediate supervisor.
• To take responsibility for contributing towards own development and attend training sessions or courses when required.
• Always support safe work habits and a safe working environment.
• Any other duties as assigned by immediate supervisor

Requirements:

• Experience will be an added advantage
• Team player with adequate effective communication skills
• Punctual and good working attitude
• Provide excellent customer service
• Training will be provided
• Able to work weekends & public holidays
• Able to start work immediately or at short notice
• Bilingual in English and Mandarin to liaise with Mandarin speaking customers
• Good customer service and interpersonal skills

Job Description:

• Provide good customer service to ensure high level of satisfaction of customers service are achieved
• Ability to promote and recommend food and beverages to customers
• Taking in orders and serving food to customers
• Preparation of food and beverages
• Any other duties as assigned by immediate supervisor
• Ensures high standards of sanitation, cleanliness and safety are always maintained throughout all areas.
• To take responsibility for contributing towards own development and attend training
• sessions or courses when required.
• Always support safe work habits and a safe working environment.
• Any other duties as assigned by immediate supervisor

Requirements:

• Experience in F&B will be an added advantage
• Team player with adequate effective communication skills
• Punctual and good working attitude
• Provide excellent customer service
• Training will be provided
• Able to work weekends & public holidays
• Able to start work immediately or at short notice
• Handling of Non-Halal ingredients as our restaurant is not Halal certified
• Bilingual in English and Mandarin to liaise with Mandarin speaking customers and explain menu items

Job Description:

• Provide good customer service to ensure high level of satisfaction of customers service are achieved
• Ability to promote and recommend food and beverages to customers
• Taking in orders and serving food to customers
• Preparation of food and beverages
• Any other duties as assigned by immediate supervisor
• Ensures high standards of sanitation, cleanliness and safety are always maintained throughout all areas.
• To take responsibility for contributing towards own development and attend training
• sessions or courses when required.
• Always support safe work habits and a safe working environment.
• Any other duties as assigned by immediate supervisor

Requirements:

• Experience in F&B will be an added advantage
• Team player with adequate effective communication skills
• Punctual and good working attitude
• Provide excellent customer service
• Training will be provided
• Able to work weekends & public holidays
• Able to start work immediately or at short notice
• Handling of Non-Halal ingredients as our restaurant is not Halal certified
• Bilingual in English and Mandarin to liaise with Mandarin speaking customers and explain menu items

Job Responsibilities:

• Arranging staff meetings and scheduling appointments
• Answering or transferring phone calls and taking messages for select staff members
• Maintaining the office calendar
• Writing memos, correspondence, invoices, receipts, spreadsheets and other reports as needed
• Keeping the office database and filing system up to date and organized
• Purchasing office supplies and work with vendors
• Sorting and delivering all mail and faxes

Job Requirements:

• 3 years of experience in office administration with a good understanding of office management processes
• Critical thinking and problem-solving skills
• Proficient in MS Office
• must have relevant working experience in private security activities

Job Purpose and Key Accountabilities:

As a Management Trainee, your main goal will be to learn and master various aspects of the company's operations, including but not limited to operations management, human resources management, team leadership, decision-making, and problem-solving. Through this training program, you will acquire the necessary skills and knowledge to prepare for future senior management positions.

Key Accountabilities:

1. Continuously learn and understand the specific business operations and management strategies of the company.
2. Participate in and lead team projects, enhancing teamwork and leadership.
3. Effectively manage and execute projects in a multitasking and high-pressure environment, with a results-oriented approach.
4. Solve problems encountered in work, formulate and implement solutions, emphasizing replicable processes.
5. Embrace change, continuously improve your skills and knowledge, and break through your own capability boundaries.

Main Duties and Responsibilities:

• Participate in the company's daily operations and management activities, learning the company's business processes and strategies.
• Assume a leadership role in projects, effectively distribute tasks and manage progress, ensuring smooth completion of projects.
• Think independently when encountering problems, propose and implement solutions, and conduct a review after problem resolution.
• Accept feedback from superiors and colleagues, continuously improve your skills and knowledge, and maintain positive energy with an open mindset to change.
• Enhance your professional knowledge and skills by participating in the company's training and learning activities and continuously learning.

Job Specification:

• Education: Bachelor's or master's degree in business management, education, psychology, or other related fields.
• Skills: Leadership and teamwork abilities, problem-solving and decision-making capabilities, project management skills.
• Personal Characteristics: High self-drive, leadership, adaptability, resilience.
• Career Goals: Passionate about education and training, looking forward to long-term development in the company, willing to take up a management position after completing the training.
• Others: Deep understanding of the education and training market in Singapore, familiar with basic information technology and software applications.

Working Hours (43 hours per work week):

Mon : off

Tuesday - Friday : 1.30pm - 7.30pm

Saturday and Sunday: 9.00am - 7.30pm

Working Hours: 60 hours per week

Job Responsibilities:

• Participate in training programs to gain a thorough understanding of F&B operations
• Learn about food preparation, service standards, and overall restaurant management
• Rotate through different departments such as kitchen, front-of-house, and catering to gain a well-rounded experience
• Interact with customers to understand their needs and preferences
• Learn to handle customer feedback and resolve issues
• Assist in daily operations, including managing inventory, ordering supplies, and maintaining cleanliness
• Work with various teams, such as chefs, servers, and kitchen staff, to understand the dynamics of a restaurant
• Learn about administrative tasks, such as scheduling, budgeting, and financial reporting
• Ensure that food quality and service standards are consistently met
• Any ad-hoc tasks assigned

Job Requirements:

• Able to work for long hours including weekends and public holidays

Job Description

• Dealing with various internal reporting requirementa (Singular, underwriting report) and other admin matters, including fee claims and filing.
• Preparation of loan syndication opinions, liquidity analysis, closing memos with guidance from senior members of the team.
• Preparation of trade documents related to secondary deals.
• Interface with investors and various internal teams with respect to KYC clearance and settlements.
• Handling Q&A with banks and investors during syndication processes.
• Assisting with marketing efforts including roadshow preparations and coordination.
• Preparation of regular market update to internal and external stakeholders.
• General support in the execution and distribution of all syndicated loan facilities, including but not limited to preparation of information memorandum, drafting of syndication strategy and other deal execution workstreams such as KYC, Q&A, and DD coordination.
• Other general research & analysis on the syndicated loan market including deal research and compilation of transaction comparison analysis.

Requirements

• Bachelor’s degree in Economics/Commerce/Finance/Accounting or a related field
• Possess strong fundamental knowledge in finance and accounting eg. ideally have already achieved Level 1 & 2 CFA or equivalent
• Prior fundamental knowledge and working experience in debt financing, credit analysis, credit research, structuring, prospectus/pitch book writing/presentation
• Detail-oriented with strong organizational and time management skills.
• Ability to work well in a team environment and contribute to team goals
• Excellent communication and interpersonal skills
• Must be able to read, write and speak French as the incumbent acts as a liaison officer between Singapore branch and head office in Paris
• Proficient in MS Word, MS Excel, MS PowerPoint, Bloomberg

Footnotes:

1. Personal data collected will be used for recruitment purposes only, and the data collected will be anonymized or deleted when there is no longer a business or legal purpose for such personal data.

2. We regret that only shortlisted candidates will be contacted.

Management Associate for BoConcept

Role Overview:

The Management Associate begins with broad exposure to various business functions and strategic projects, often through a rotational program. As they gain experience, their career path can evolve into managerial or specialized roles, depending on their skills, interests, and company needs.

As a Management Associate at BoConcept, You will be based primarily in our HQ office at Bendemeer and you will play a key role in supporting the smooth-running of day-to-day retail operations. You will be involved in executing high-priority projects that influence the overall company direction. Additionally, you will ensure we maintain transparency and legacy by documenting and communicating best practices, policies, and procedures. This dynamic role offers exposure to multiple business functions and opportunities, ideal for someone looking to gain a broad exposure to various business functions at the start of their career.

What You will Do:

• Collaborate with teams across five brands to ensure compliance with policies and propose improvements.
• Draft, document, and disseminate guidelines, meeting minutes, and other official communications.
• Provide data-driven support for the review and creation of guidelines and policies.
• Offer support for task forces and working groups, including meeting organization, tracking follow-ups, and progress reporting.
• Facilitate training sessions for staff and senior managers
• Assist with contract documentation, ensuring proper filing and review.

What We are Looking For:

• Fresh graduates (0-2 years of experience) with strong organizational, analytical, and communication skills.
• A self-starter with an inquisitive mindset who enjoys problem-solving and improving processes.
• Strong written and verbal communication skills, with the ability to draft clear minutes.
• Proficiency in MS Word, PowerPoint, and Excel.
• Ability to work independently and collaborate effectively with diverse teams.

Why Join Us:

• Collaborate with a dynamic, senior team managing five exciting brands.
• Work in a fun, empowering environment that promotes innovation and problem-solving.
• Gain hands-on exposure to a wide range of projects and business functions.

This is an excellent opportunity for someone with a passion for process improvement, and business operations to kickstart their career in the retail sector.

We are on the lookout for like-minded team players to join our unique restaurant at Jewel Changi Airport!

A Bornean themed restaurant - first in Singapore - that offers creative Bornean cuisine and cocktails by a lively team.

ROLES AND RESPONSIBILITIES:

- Train to lead daily operations and ensure consistency in delivering high-quality service.

- Train to cover all departments within the restaurant, including Front of House, Back of House, and administrative functions.

- Assist supervisors and managers in daily operations, including handling reservations, customer service, and coordinating with kitchen.

- Train and ensure new service crews are equipped to meet daily operations.

- Perform administrative tasks, taking stock of Front of House inventory and equipment supplies etc.

- Practice food hygiene, workplace cleanliness and equipment safety handling.

- Perform any other ad-hoc duties as assigned by company

REQUIREMENTS:

- Minimum 1 year experience in service.

- Management and leadership skills.

- Able to align with company's vision and direction.

- Good conversational English and able to communicate well.

- Responsible and trustworthy.

- Proactive team player.

- Pleasant personality and good attitude.

Job Description :-

• Provide effective leadership to the food and beverage team to ensure targets are met
• Respond to customer complaints. Ensure positive customer service in all areas, taking any and all appropriate actions to turn dissatisfied customers into return customers
• Meet and greet customers and organise table reservations
• Advise customers on menu and beverage choice
• Upsell desserts to customers
• Maintain high standards of quality control, hygiene, and health and safety
• Ensure the strict compliance by all service and kitchen staff to company’s standard operating procedures
• Any other appropriate duties and responsibilities as assigned

Requirement :-

• Have good product knowledge on food items
• Knowledge of cost/inventory management would be an added advantage
• Candidate must have basic PC-literacy
• Strict sense of hygiene and safety standards
• Excellent organizational skills
• Ability to thrive in a challenging environment
• Strong public relations skills
• Excellent interpersonal & communication skills
• Candidate must be a strong leader & team player
• Demonstrate commercial capability to deliver profit, control costs and build customer loyalty
• Exceptional communication skills and the leadership capability to create a winning team

Job Description:

• Manages the flow of service to ensure maximum Safety, Cleanliness, Quality, and Speed, while simultaneously upholding brand standards of Hospitality in all interactions.Safety: Conducts food safety checks with integrity, enforces proper food safety procedures, and ensures that the facility and equipment are maintained well and secured to ensure the safety of employees and guests.
  Cleanliness: Maintains all areas of the restaurant to the highest level of cleanliness while on pre-shift, during shift and post-shift.
  Quality: Enforces brand standards for all prepped and finished items, including all cooking procedures.
  Speed: Leads the team and adapt to different situations swiftly to ensure optimal customer service experience.
  Hospitality: Interacts with customers frequently and graciously, and is responsible for providing the team with empathy and support.
• Manages team’s each and every individuals’ shortcomings/weak points through training; planning of development and growth, and discipline for better progression when appropriate.
• Ensure training programs are thoughtfully scheduled and completed according to plan by using one-to-one coaching and training.
• Conducting of interviews, evaluating talent and recruiting resources appropriately.
• Guiding employees through the training manual – from orientation to certifications.
• Manages all support functions (i.e. Marketing, Purchasing, Inventory, HR, Payroll, P&L Analysis etc.) at the store to ensure smooth operations and financial health of the business.
• Stock-count regularly and placing vendor orders to ensure sufficient stocks in store.
• Schedules and deploy employees accordingly to business and manpower needs.

Requirements:

• Relevant experience in F&B or qualification in F&B, Retail, Hospitality or Culinary
• Passion for the F&B and service industry
• Positive attitude and a team player

JK Tan (R1875280)
Job Expert Pte Ltd (Co Reg: 202007543Z; EA License 21C0766)

By submitting your personal data and/or resume, you are giving consent to collect, use and disclosure of your personal data and/ or resume by the company (or its appointed EA ) for the purpose of the processing and administration relating to this job application.

Only shortlisted candidates will be notified.

Responsibilities:

• Influence business unit leadership to make sound strategic decisions for business
• Provide key analysis of strategic concepts plus financial assumptions along with feasible recommendations
• Assisting the management operations, supporting administrative and clerical tasks, and coordinating with other departments for project support to meet the organization's objectives and profitability goals
• Assisted in developing policies and procedures to ensure greater control and accountability of all departmental functions
• Excellent communication, be organized, and have time-management skills to perform duties in a fast-paced environment

Technical Skills and Competencies:

• Active participation in strategic planning process, including development and execution of business campaigns
• To develop negotiation and presentation skills to communicate effectively and clearly to others
• To understand of audience engagement and other business support functions
• To identify key stakeholder relationships, needs and interests, and coordinate with stakeholders on day-to-day basis
• To collate feedback on different media and understand and present the advantages and / or disadvantages of different communications media options
• To develop company business campaigns and enhance campaign awareness and campaign visibility
  

• Provide service to customers in accordance with the Company’s service standards and guidelines
• Receive and perform in-store and delivery orders
• Cashiering and sales reporting
• Cooking and preparation of food and drinks items for sale
• Inventory and stock management, estimate stock requirement and place orders, moving and arrangement of stocks when delivered
• Monitor and maintain food quality and safety in compliance with the Company’s safety and risk management policies and procedures
• Maintain store cleanliness and hygiene, clean workstations and equipment following all Company’s rules and procedures.
• Store opening and closing duties
• Understudy Outlet Manager/ Assistant Outlet Manager on all aspects to achieve profit and productivity targets.
• Understudy Outlet Manager/ Assistant Outlet Manager on training and developing of F&B staff
• Understudy Outlet Manager/ Assistant to ensure Outlet Compliance with authority and company regulations in aspects including but not limited to hygiene, workplace safety, sales reporting, cash management, marketing displays, and inventory controls
• Other ad-hoc duties when required

Job Description

· Assist in creating and executing plans for sales, profit and staff development

· Assist in managing filing system and read company emails

· Provide effective leadership to the production team to ensure targets are met

· Coordinate the entire operation of the central kitchen during scheduled shifts

· Respond to complaints. Ensure positive customer service in all areas, taking any and all appropriate actions to turn dissatisfied customers into return customers

· Ensure that all employees adhere to the company's uniform standards

· Conduct orientation and training & coach new trainees

· Plan staff duty roster and cleaning duties

· Update GRN and perform e-Procurement

· Maintain high standards of quality control, hygiene, and health and safety

· Ensure the strict compliance by all production staff to company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned