Responsibilities:

• Ensure that all the supplies and stocks in the outlet are sufficient for the day to day operations
• Maintain an attractive and an orderly appearance in the outlet
• Monitor proper ordering, receiving, storage procedures are being followed
• Motivate, guide and train the staff in up-selling the food and beverage items
• Attend to guest requests and complaints as required
• Ensure that all staff are properly informed on the promotions and information
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to work on split shifts, weekends, and public holidays
• Service oriented and passionate working in F&B industry
• Possess good communication and interpersonal skills
• PC literate, well-organized and self-motivated

Whatsapp 91834574 for more information

Responsibilities:

• Influence business unit leadership to make sound strategic decisions for business
• Provide key analysis of strategic concepts plus financial assumptions along with feasible recommendations
• Assisting the management operations, supporting administrative and clerical tasks, and coordinating with other departments for project support to meet the organization's objectives and profitability goals
• Assisted in developing policies and procedures to ensure greater control and accountability of all departmental functions
• Excellent communication, be organized, and have time-management skills to perform duties in a fast-paced environment

Technical Skills and Competencies:

• Active participation in strategic planning process, including development and execution of business campaigns
• To develop negotiation and presentation skills to communicate effectively and clearly to others
• To understand of audience engagement and other business support functions
• To identify key stakeholder relationships, needs and interests, and coordinate with stakeholders on day-to-day basis
• To collate feedback on different media and understand and present the advantages and / or disadvantages of different communications media options
• To develop company business campaigns and enhance campaign awareness and campaign visibility

Location: 2A Rochester Park (Near Buona Vista MRT)
Salary: $2,200 - $3,200 (Depending on experience)
Working Hours: 5-day work week, 11am – 11pm (Break from 3pm – 5pm)
Total Hours: 44-hour work week

Responsibilities:

• Gain experience in all areas of restaurant management.
• Assist with daily operations, staff coordination, and customer service.
• Support management in improving service and operations.
• Participate in training and team development.

Requirements:

• Able to converse in English.
• Service-oriented with a passion for hospitality.
• Strong communication and leadership potential.

For interested applicant, click 'apply'

EA Reg no: R1328476
EA License No: 16C8443
EA Personnel Name: Melody
EA Personnel No: R2095899

Pre-operative Issues

1. Monitor closely pre-operative patients seen in the wards and clinics on the outcomes of decisions for surgery.
2. Equip patients and their families with all the information they need regarding patient’s diagnosis, need for intervention and possible outcomes as guided by the clinicians.
3. Assist in the education of:

• Pre-operative investigations
• ICU orientation
• Medications
• Financial counselling and admission procedures

1. Ensure all appropriate investigations ordered are carried out before any surgical intervention.
2. Facilitate smooth workflow between cardiac clinic, cardiac lab, OT, CTICU, ward and other hospitals
3. Ensure all patients scheduled for surgery are booked into Optimized Operating Theatre Scheduling (OOTS).
4. As a patient and family liaison, be contactable during office hours.

Post-operative Issues

1. Inform and update patients’ families on patients’ progress and be a liaison between primary care team and patients’ progress.
2. Assist nursing staff and related allied health professionals in educating and facilitating the clinicians care plan.
3. Ensure that follow up appointments and post[1]discharge medical instructions are well informed to patient and patients’ families.

Requirements

• Min Degree in Nursing
• Min 2 years of nursing experience
• Nurses who are keen in adminstrative duties are welcome to apply
• Exp in cardiac will be an advantage

Mon to Fri, office hours

$4K to $5.5K

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

We are seeking a motivated and customer-focused Account Executive to join our Japanese Sales Team in Singapore. The successful candidate will play a pivotal role in managing and expanding relationships with our Japanese clients, ensuring their satisfaction, and driving business growth. The ideal candidate should be fluent in Japanese (both spoken and written) and have strong interpersonal and organizational skills.

What You'll Do

• Act as the primary point of contact for Japanese clients, providing exceptional support and fostering strong, long-term relationships.
• Understand client needs and collaborate with internal teams to deliver tailored solutions.
• Oversee the day-to-day operations of client accounts, ensuring timely delivery of services and resolution of any issues.
• Provide regular updates to clients regarding project status, new offerings, and market trends.
• Promoting the expansion of business with existing clients.
• Understanding of the client’s business and solid knowledge of the competitive market in which the brand operates.
• Assist the Japanese Sales Team in managing the sales pipeline and achieving revenue targets.
• Prepare proposals, sales presentations, and contracts in Japanese.
• Follow up on leads and opportunities to close deals effectively.

Who You Are

• Bachelor degree in any discipline.
• Fluent in Japanese (spoken and written) to effectively communicate with Japanese clients.
• Proficiency in English to collaborate with internal teams and clients outside Japan.
• At least 1-2 years of experience in sales / account management in digital marketing, influencer marketing or e-commerce business, with a track record of managing and growing client accounts, preferably with Japanese clients.
• Solid knowledge of digital tools & channels.
• Result-driven and have a good sense of responsibility as well as a strong enthusiasm.
• Excellent organization and documentation skills (MS Word, Excel, PowerPoint, task management systems).
• Comfortable with a fast-paced environment with ability to catch up on information quickly and flexibly in the face of change.
• Excellent communication skills and stakeholder management skills.
• Good working attitude with a positive growth mindset to learn and progress.

Why You'll Love It

• Competitive salary
• Performance review
• Performance bonus
• Annual Paid Leaves
• Work in professional and dynamic environment
• Good chance to explore new trends in a digital market
• Opportunity to learn most advanced advertising technology platforms

• Support Senior Management in the development and implementation of business strategies. Facilitate and nurture strong client relationships while proposing partnership models (focused on legal aspects) for strategic collaborations.
• Establish and oversee the Contracts Department, managing all aspects of pre- and post-contract administration and tender processes, including procurement activities.
• Lead the team in cost planning and the preparation of tender submissions.
• Supervise the process of obtaining quotations, conducting negotiations, evaluating bids, making recommendations, and finalizing contracts.
• Collaborate with stakeholders to draft, review, negotiate, and execute contracts for marine construction projects. Ensure all agreements are accurate, comprehensive, legally compliant, and aligned with organizational objectives, including assessing obligations, payment terms, deliverables, and associated risks.
• Identify potential contractual and project-related risks, devising and implementing effective mitigation strategies.
• Review and validate monthly progress claims.
• Assess payment claims from subcontractors.
• Attend client and project site meetings to discuss costs, variations, and project-related matters. Coordinate with clients and consultants on key issues.
• Work closely with project managers, engineers, and relevant stakeholders to ensure adherence to contract terms and the achievement of project milestones.
• Track project budgets and expenditures, ensuring alignment with contract terms while identifying potential cost-saving opportunities.
• Provide legal advice and support to various teams, including drafting, negotiating, and managing contract documentation.
• Engage with internal and external legal advisors to address and resolve disputes.
• Prepare formal contractual correspondence to clients, consultants, and subcontractors, such as extension of time claims and other key notices.
• Maintain comprehensive records of contract activities and provide regular updates to senior management regarding contract status, risks, and challenges.
• Conduct regular reviews to evaluate contract performance, identify areas for enhancement, and optimize overall value delivery.

Requirements:

• Bachelor’s degree in Construction Management, Engineering, Business Administration, or a related field.
• At least 8 -10 years of experience in contract management in construction industry, including experience with large-scale projects.
• Legal knowledge and experience with contracts are preferred
• Good in presentation and negotiation skills.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

​Our Client is an established company in Singapore, who is seeking to recruit an Associate Director, Cyber Product.

Associate Director, Cybersecurity Product Management

In this role, you will be responsible for managing the lifecycle of cybersecurity products, collaborating closely with cross-functional teams, and ensuring our offerings meet the evolving needs of customers in a rapidly changing threat landscape.

Responsibilities

· Product Strategy and Roadmap: Define and execute the product strategy and roadmap for cybersecurity solutions, aligning with the company’s goals and market demands.

· Market Research and Analysis: Conduct market research, gather customer insights, and analyze competitive products to identify trends, gaps, and opportunities in the cybersecurity space.

· Product Lifecycle Management: Oversee the product lifecycle from ideation and development through launch, enhancement, and retirement, ensuring successful delivery and alignment with business objectives.

· Collaboration: Work closely with engineering, marketing, sales, and customer success teams to deliver high-quality products that meet customer requirements and regulatory standards.

· Stakeholder Communication: Act as the point of contact for product-related communication with internal and external stakeholders, including senior management, partners, and customers.

· Customer Advocacy: Engage with customers to understand their cybersecurity needs, challenges, and feedback to shape product features and enhancements.

· Performance Metrics: Define, monitor, and report on key performance indicators (KPIs) to measure product success, customer satisfaction, and market impact.

· Risk and Compliance: Ensure that product features comply with cybersecurity standards and regulations, such as NIST, PDPA, GDPR, or ISO 27001.

· Budget Management: Oversee budget planning and resource allocation for product initiatives, ensuring efficient use of resources.

Requirements

· Education: Bachelor’s degree in computer science, Cybersecurity, Information Systems, Business, or a related field (Master’s preferred).

· Experience: 7+ years of experience in solutions, product and business management, with a focus on cybersecurity products; experience in a leadership or management role is a plus.

· Technical Skills: Strong understanding of cybersecurity technologies and trends, including threat detection, endpoint security, identity management, and cloud security.

· Product Management Expertise: Proficiency in product management methodologies, including Agile and Lean, with experience managing the full product lifecycle.

· Analytical Skills: Ability to analyze market trends, customer feedback, and performance metrics to make informed product decisions.

· Leadership and Collaboration: Excellent interpersonal skills with a track record of cross-functional collaboration and team management.

· Certifications: Industry certifications (such as CISSP, CISM, or PMP) are a plus

· Communication Skills: Exceptional verbal and written communication skills, with the ability to convey technical information to non-technical stakeholders.

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

Group Treasury Executive (Debt Management)

Our client is a leading maritime organisation who is hiring this role as an expansion. The role reports into the Treasury Manager.

OVERALL SUMMARY

The role is within the Treasury (Debt Management) team, and the individual will be working closely with other functions in the Treasury team. Responsibilities includes administering and maintaining the loan and swap book, as well as assisting in debt/ treasury related activities.

AREAS OF RESPONSIBILITY

• Administer loan and swap book (for new and existing facilities)
• Liaising with banks/agents for rate fixing, arranging for timely debt servicing (including swaps, FFAs), arranging for loan disbursements etc.
• Checking/verifying all payments and disbursements (including bank charges, interest/swap/fee calculation) in relation to the loan and swap book
• Preparation of treasury management reports/forecasts to internal departments (including Cash Management and Accounts) on all debt related activities
• To assist in fund raising activities, preparation of bank presentations, as well as information requested by existing/potential banks
• To assist in maintaining/developing existing/new banking relationships
• To assist in optimizing funding structure, e.g. hedging structures/policies relating to interest rates, currencies, interest periods and so on
• Updating and maintenance of databases for debt and treasury related activities
• Ad hoc support for other treasury related activities as required and directed

Qualification/Experience

• At least 3 years in similar treasury function of corporation handling significant loan book or in a bank engaged in credit administration and/or corporate lending activities
• Diploma/Degree in Finance/Accounting/Business or equivalent
• Flair for numbers and meticulous
• Good interpersonal and communication skills – spoken and written English
• Ability to work independently and as part of a team
• Familiar with banking terms and financing structures
• Good IT knowledge eg. Microsoft Word, Excel
• Knowledge of treasury system Kyriba is a plus

Please note that only shortlisted candidates will be notified.

Key Highlights:

• Working location: Kent Ridge MRT
• 5.5 days work week

Job Description:

• Lead and drive the Contract Management work
• Attend monthly Client and Stakeholder meeting independently
• Ability to prepare tender / contract documents
• Experience and be familiar working with statutory boards clients.
• Perform contract management and administration duties.
• Maintain strategic relationship with both internal and external stakeholders
• To update and administer both pre- and post-contract administration works for Term Contracts and minor improvement works.
• Assist in monitoring maintenance budget and progress payments to ensure cash flow projections are met and payment are promptly made to contractors and service providers.
• Assist in the preparation of ITT/ITQ contract documentation including conducting site show round & tender interview.
• Assist in putting up recommendation paper and liaise with various government agencies.
• Conduct weekly FM meeting with client and preparation of minutes

Requirements

• Diploma / Degree in Building Services / Quantity Surveyor or related engineering discipline
• Relevant working experience and track records in managing contracts / projects.
• Possess excellent interpersonal and communication skills
• Possess strong Contract and Project management skill set

We regret that only shortlisted candidates will be notified.

Interested applicants kindly click on "apply now" and please send in your updated resume to [email protected]

T Stephanie

Registration Number: R1548888

EA License Number: 10C3804

People Profilers Pte Ltd

20 Cecil St, #08-09, PLUS Building, Singapore 049705

http://www.peopleprofilers.com

Responsibilities

• Support IT Service Management operations, project and enhancement initiatives
• Develop service requests in ITSM platform.
• Perform ITSM platform operational maintenance and enhancement.
• Provide support in implementation of IT service management activities which includes the following areas:

- Analysis of service requests and enhancement the catalogue items, Service Request Implementation.

- User requirement gathering and solution design.

- Build or enhance service requests in ITSM platform.

- Create reports for ITSM service requests.

- System documentation, user guide and training.

- ITSM setup and configuration that adhere to the current ITSM process.

- ITSM platform patching, upgrade, and maintenance works.

- Work with Automation team to integrate with catalogs, approvals, and workflows.

- Maintain and develop technical documentation and standard operational procedures.

- Ensure compliance with IT security standards, policies and procedures.

- Work closely with various IT Infrastructure and Operations teams to support and troubleshoot problems

and issues

Skills Required

• Must possess experience in BMC Helix
• Good to have knowledge about Service Now, Atlassian JIRA Service Management, Freshworks

Roles & Responsibilities

• 5 Days work week: 8.30am - 5.30pm
• Medical and Dental benefits

A leading Pest Control company is looking for an Account Assistant to:

• Verify cheques received against sales invoices to ensure accuracy of collection.
• Bank in collection within second working days of receipt.
• Prepare billing for miscellaneous charges and recovery
• In-charge of Account receivables
• Assist in AR invoicing
• In-charge of monthly prepayment schedule
• Assist in monthly and yearly closing
• Other ad-hoc duties as assigned

Job Requirements:

• Computer literate
• Initiative and willingness to learn
• Able to work independently

Eligibility: Quota available.

Application: Please email your resume to [email protected]

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Human Resources Manager and invite talented individuals to join us in our mission.

Job Description:

• Responsible for the full experience of HR functions across (1) Talent acquisition, (2) Payroll administration, (3) Compensation & Benefits, (4) Training and development, (5) Strategic workforce planning, (6) Performance Management, (7) Employee relations, (8) Organisation development and change, (9) HR Governance, Risk Management and Compliance, and (10) others (e.g., HR Analytics & Automation).
• Partner with the leadership team to understand and execute the institution's HR Management strategies.
• Provide an effective and dedicated HR advisory service to the Management and employees in relation to employee life-cycle matters.
• Perform other tasks as directed by the President.

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or related field required.
• 5 years of progressive HR management experience, within a private education institution.
• Comprehensive knowledge of Singapore's statutory regulations and standards (e.g., CPF, IRAS, Employment Act, TAFEP, PDPA).
• Comprehensive knowledge of EduTrust (GD Ver. 4) is highly preferred.
• Ability to handle confidential information with discretion.
• Ability to be operationally hands-on, proactive mindset, and committed to delivering results within stipulated timelines.

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Personal Assistant and invite talented individuals to join us in our mission.

Job Description:

• Manage the President’s calendar of appointments and meetings.
• Coordinate and organise meetings, including the preparation of agendas, materials, and follow-up on actionable tasks.
• Provide regular reminders and updates about upcoming meetings and their status.
• Prepare detailed and accurate reports and documents.
• Attend various events organised by the Chamber of Commerce or other local institutions with the President.
• Maintain the president’s office in a clean and orderly condition, ensuring files are stored and returned to their proper places.
• Provide support for other assignments as directed by the President.

Requirements:

• Bachelor’s Degree in Business Management or a related field.
• 3 years of experience as a Personal Assistant or in a similar role, preferably within a private education institution.
• Detail-oriented with the ability to effectively manage multiple tasks simultaneously.
• Effective interpersonal and communication skills, both verbal and written.
• Ability to adapt to evolving priorities.
• Able to travel and attend events outside of regular working hours.

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Student Service Executive and invite talented individuals to join us in our mission.

Job Description:

• Administer students' admissions, withdrawals, course completions, attendance tracking, and payment processes.
• Manage the front desk and attend to walk-in customers, student inquiries, feedback, complaints, and requests.
• Respond to email and phone inquiries related to courses.
• Coordinate various school administrative matters between different departments.
• Provide assistance to the Head of Department and lecturers as needed.
• Assist with ad-hoc departmental responsibilities, such as marketing workshops, outreach, student orientation, and graduation ceremonies, as required.
• Perform other tasks as directed by the Department Manager or Vice President, Academic.

Job Requirements:

• Diploma or GCE ‘A’ level holder.
• Two years of relevant working experience in a private education institution.
• A good track record in the service industry, with a passion for customer service and achieving excellence in customer satisfaction.
• Effective interpersonal and communication skills, both verbal and written.
• Ability to adapt to evolving priorities.

Job Responsibilities:

• Daily organization and reconciliation of the cash register ensuring its accuracy
• Maintains cashiering disciplinary and ensure all staff adheres to Company's cash handling policies and procedures
• Maintains the cash balance held in the safe for the purpose of servicing cash register floats and ensure sufficient coins and notes
• Supports the Store Manager in implementation of the Company's new strategies, policies and procedures in all administrative aspect
• To supervise, provide support, guidance, and training to all new staff
• Maintains good housekeeping in the back office administration room
• Other ad-hoc duties as assigned by the Manager

Job Specifications:

• Ability to work in retail hours and during weekends/ Public Holidays.
• At least 2 years of working experience in retail industry, preferably in a supermarket environment
• Strong numerate and literacy skills
• Articulate and good communication skills
• Ability to work independently and as part of a team
• Have a strong sense of customer service.
• Greets customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.
• Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment.

Job Description

• Industry/ Organization Type: Security
• Position Title: Secure Cash Transit Officer
• Working Location: Island Wide
• Working Hours: 6days (12 hours shift, 6 am – 1 am, any 12 hours)
• Salary Package: Basic Salary $3,500 + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Provide secure transport and escort services for ATM cash replenishments and collections.
• Ensure the safety and security of cash and valuable items during transit.
• Coordinate with bank personnel and security teams to schedule and execute secure cash movements.
• Conduct route planning and risk assessments to ensure safe transit.
• Monitor and maintain vigilance during transit, identifying and responding to potential security threats.
• Adhere to all security protocols and procedures during cash handling and transport.
• Maintain accurate records of all cash movements, including documentation of deliveries and collections.
• Report any incidents or suspicious activities immediately to the relevant authorities.
• Perform regular checks on security equipment and vehicles to ensure proper functioning.
• Provide a professional and courteous service to clients and stakeholders.

APPLY NOW!!!

• Valid PLRD license with relevant security training and certifications.
• Prior experience in security or cash transit roles is preferred.
• Strong observational and situational awareness skills.
• Ability to remain calm and composed under pressure.
• Excellent communication and coordination skills.
• Able to handle the physical demands of this role.
• Ability to work flexible hours, including weekends and public holidays.
• High level of integrity and responsibility.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68839 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Product area

The name Google came from "googol," a mathematical term for the number 1 followed by 100 zeros. And nobody at Google loves big numbers like the Finance team when providing in depth analysis on all manner of strategic decisions across Google products. From developing forward-thinking analysis to generating management reports to scaling our automated financial processes, the Finance organization is an important partner and advisor to the business.

Job description

The Finance Operations team manages Google's cash transactions on a global basis and ensures that Google's incoming and outgoing cash processes are controlled, effective and efficient. As a member of this team, you'll find innovative ways to manage our complex set of transactions. You'll make processes more efficient and scalable, work to ensure the highest level of quality of our operations, and proactively minimize operational risk. Externally, you collaborate with our extended workforce partners and internally, you will collaborate across the multiple areas of the Financial Operations team.

Additional job description

The Revenue to Cash Operations team manages Google's Revenue-to-Cash processes globally across all product areas, including Ads, Digital Goods, Cloud, and Hardware. We ensure Google’s revenues are transformed to cash in an efficient, controlled and compliant manner. Our team powers Google's ambitious growth agenda by creating innovative ways to manage our complex set of billing and payment transactions, making processes more efficient and scalable, minimizing operational risk, integrating Google acquisitions and new products, connecting with new payment and invoicing partners and so much more.

Qualifications

Job responsibilities

• Design the strategy for your area in line with the team's overall direction.
• Analyze complex datasets to understand ways to improve processes.
• Provide performance reporting and analysis to executive management and risk identification and mitigation.
• Collaborate with the Revenue to Cash Operations, Cash, and AR Management organization to ensure a high standard of execution for operational activities. This includes service level agreements, adherence to documented processes and quality of results.
• Articulate data and system requirements to supporting teams, this includes capacity planning and the appropriate allocation of resources.

Minimum qualifications

• Bachelor's degree or equivalent practical experience
• 7 years of experience in financial analysis, budgeting, operations, consulting, program management, process design, process improvement, or business process re-engineering
• 3 years of experience in data and analytics
• Experience using SQL or other scripting languages

Preferred qualifications

• MBA or Master's degree
• Experience in Order to Cash operations (Credit, Collections, Cash Operations)
• Experience with SAP
• Experience working in a cross-functional, fast-paced environment leading complex operational initiatives to successful outcomes
• Motivated, strong sense of end-to-end ownership, and a collaborative mindset

• Prepare accurate and timely monthly financial reports, such as balance sheets, schedules, income statements, and cash flow statements.
• Record and monitor fixed asset activities, including generating fixed asset reports and maintaining schedules and related financial tasks.
• Ensure adherence to local financial regulations and tax requirements, including preparing and submitting necessary reports.
• Comply with internal control standards, including financial and operational policies and procedures.
• Actively participate in year-end audits, preparing financial statements and notes in accordance with accounting standards and Group policies.
• Support the seamless integration of new financial accounting processes for changes like new businesses and departments.
• Engage in creating, testing, and reviewing functional requirements to enhance financial operating systems as needed.
• Perform any other ad hoc duties as assigned.

Requirements:

• Minimum of 2 year of experience in accounting or finance role.
• Accounting knowledge will be added advantage
• Immediate starter is preferred

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

We are looking for meticulous and committed individual to join the Finance department as an Executive Officer. The successful candidate will be responsible for both general accounting and administrative work.

Responsibilities

• Support Finance manager on accounting, finance, tax and audit matters
• Responsible for AP functions; bank reconciliations
• Support and facilitate other departments on queries and clarifications in payment and collection matters
• Prepare audit schedules and reconciliation reports
• Prepare banking transactions via internet banking, PayNow set procedures
• Provide administrative support for Finance

Requirements

• LCCI Higher, Diploma in Accounting/Business or higher qualifications
• At least 3 years’ relevant work experience
• Able to work independently
• Proficiency with Microsoft office and experience in SAGE or similar accounting software are advantageous
• Meticulous and detail-oriented
• Multi-task and work independently following tight deadlines
• Able to start work at short notice, or immediately

Please note that only shortlisted candidates will be notified.

Roles & Responsibilities :

• Operational Management:
  Oversee daily operations across all retail channels, including stores.
  Optimize outlet operations, including staffing, and inventory management, to enhance walk-in customers. Manage online merchandising, order fulfillment, and customer service.
• Supply Chain & Logistics :Manage and optimize the supply chain to ensure timely and efficient delivery of food across all customers.
  Oversee inventory management in physical stores.
  Implement and manage logistics and fulfillment strategies, including warehousing, distribution, and last-mile delivery.
• Customer Experience & Service : Develop and execute strategies to enhance customer satisfaction and loyalty both in outlet & Food delivery.
  Implement and manage customer service standards and processes across all channels to ensure a high-quality experience.
  Utilize customer feedback and data to identify areas for improvement and drive enhancements.
• Team Leadership and Development : Lead, mentor, and manage operational teams across the outlet.
  Foster a culture of excellence, collaboration, and accountability within the operations team.
  Develop training programs to enhance team skills and ensure effective execution of operational strategies.
• Budget Management : Develop and manage operational budgets, including costs related to stores and supply chain.
  Monitor and analyze financial performance, including sales, expenses, and profitability, to achieve financial goals.
  Implement cost control measures and optimize resource allocation to maximize efficiency and profitability.
• Compliance & Risk Management : Ensure compliance with industry regulations, company policies, and safety standards across all operations.
  Identify and manage operational risks, including legal, regulatory, and reputational risks.

Requirements :

• Bachelor’s degree in Business Administration, Operations Management, or a relevant degree.
• Minimum 3+ years of experience in retail management, including experience managing both online and offline channels at a senior level.
• Strong knowledge of retail operations, supply chain management, and customer experience strategies.
• Proven leadership skills with the ability to manage and develop high-performing teams across multiple channels & situations.
• Excellent strategic thinking, problem-solving, and decision-making abilities.
• Strong financial acumen with experience managing budgets, financial performance, and cost control.
• Experience in Indian Food & Beverage sectors will be preferred.

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. With a team of over 100 dedicated professionals, our mission is clear: to nurture generations of critical, compassionate thinkers. We are committed to delivering exceptional, well-rounded English enrichment that empowers our students to succeed academically and beyond.

Our Customer Service Officers (CSOs) play a pivotal role in upholding our commitment to excellence. As the first point of contact, CSOs deliver outstanding service by leveraging their product knowledge and communication skills to exceed customer expectations. In this role, you'll provide personalised support, build lasting relationships, and contribute to a positive, collaborative team environment.

If you’re passionate about customer engagement, thrive in a dynamic setting, and are eager to make a difference, we invite you to join our team. Apply today for a fulfilling career where excellence and teamwork are at the heart of everything we do!

Job Responsibilities

Sales & Leads Management

• Confidently share information about TWC programmes with current and potential customers to achieve the centre’s sales target.
• Identify customer needs and recommend the most suitable programmes to enhance their experience and satisfaction with TWC programmes.
• Proactively follow up on leads, arrange trial lessons, and assist customers in signing up for programmes.
• Respond to phone, email, and walk-in queries promptly and effectively.
• Actively participate in marketing promotional events, campaigns and outreach efforts to boost TWC programmes’ visibility and drive enrolments.

Customer Service

• Deliver outstanding customer service by promptly addressing inquiries, resolving concerns efficiently, and escalating complex issues when necessary to ensure timely resolution.
• Maintain a cheerful, professional demeanor in all interactions, fostering a welcoming environment where customers feel valued and supported.
• Actively listen to customer feedback and share valuable insights with the team to help improve our service offerings and delivery.
• Stay well-informed on the latest programmes and marketing updates to provide accurate and up-to-date information to the customers.
• Go the extra mile to make sure customers are satisfied and their needs are fully met.

Administrative Support

• Utilise company tools and systems to manage and track customer interactions, ensuring accuracy and timely responses.
• Maintain organised, accurate, and up-to-date records of customer interactions, follow-ups, key activities, and relevant data.
• Handle day-to-day administrative duties, such as scheduling student classes, managing enrolments, processing invoices, and ensuring accurate registration and enrolment data.
• Collaborate with team members to streamline processes and contribute to the continuous improvement of administrative efficiency.
• Provide assistance to teachers and students as needed, ensuring a positive experience for all.
• Other duties associated with the role and assigned by the line manager.

Work Hours

As a Customer Service Officer, you’ll benefit from a structured 5-day workweek, including one weekend day, designed to support a healthy work-life balance. Here’s what a typical week looks like:

• Weekdays: 12:30 PM to 9:30 PM (inclusive of a one-hour meal break)
• Saturday or Sunday: 8:30 AM to 6:30 PM (inclusive of a one-hour meal break)
• Days Off: Enjoy one weekday and one weekend off each week.
• Team Collaboration: Participate in an engaging, collaborative 2-hour team meeting each week to brainstorm, share insights, and grow together.

Work Location

Experience the variety and flexibility of working across multiple locations! While your primary work location will be based on operational needs, we value your preferences. We’ll carefully consider your preferred centers when determining your final placement, ensuring a work environment that suits you best.

Job Requirements

• Minimum GCE 'O' levels qualifications.
• At least 1 year of experience in customer service-related roles, preferably in an enrichment or education-related setting.
• Proficiency in using MacBook and G-Suite applications (e.g., Drive, Gmail, Docs, and Sheets).
• Strong communication skills in English, both spoken and written, with keen attention to detail.
• Sales experience or a proven track record of meeting sales targets is an advantage.
• Demonstrated excellence in customer service with the ability to handle customer needs effectively and efficiently.
• Demonstrates strong work ethics, including integrity, professionalism, and a commitment to excellence.
• Positive, approachable, and professional demeanor with excellent listening skills.
• Ability to work independently while also thriving in a collaborative team environment.
• Flexibility and willingness to work at different centers based on operational needs.

What we offer:

• Competitive remuneration
• Performance-based incentives.
• Opportunities for professional development and growth within the company.
• Be part of a vibrant, dynamic and collaborative team that fosters innovation, excellence, and a shared commitment to making a difference in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon completing 1 year of service.
• Monthly Birthday celebration
• Team Bonding Activities
• Exclusive Staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive Staff discounts with various participating merchants

You are expected to be someone who is hardworking and has a pleasant personality.

This position requires you to work from home most of the time so you must be able to work independently.

If you have no relevant experience - it is essential that you demonstrate the ability to learn fast and adapt.

Job scope details:

- establish rapport and build good relationships with customers

- be enterprising and work out solutions for customers, new or existing.

- involved in the presentation and troubleshooting for various scenarios.

- learn fast and understand the workflow

- able to implement ideas and instructions quickly.