Responsibilities:

• General administration and coordination of all building trade, site staff relating to rostering of duties.
• Coordination of building and M&E equipment maintenance program.
• Liaison with government authorities/statutory boards, architects, engineers and other divisions on matters relating to management and maintenance of buildings.
• Preparation of estimates for repair works, work specifications, invitation for quotations, recommendations of the award, supervision of completed works including drafting of contract documents.
• Regularly review contract specifications such as those of cleaning, security, landscaping etc. and make recommendations for upgrading.
• Conduct regular inspections of all common areas, equipment, public walkways, external facade etc.
• Frequent check and act against the encroachment of common properties.
• Create and maintain good rapport with tenants/occupiers and attend to their feedbacks and enquiries.
• Prepare minutes of meetings and attend to emergency situations in Building.
• Any other duties assigned from time to time.

Requirements:

• Minimum O levels with at least 2 years of experience in Building / Facilities / Property Management.
• Fresh graduate with Nitec / Diploma in Building / Facilities / Property Management / Engineering and other relevant courses are welcomed to apply
• Good verbal and written communication skills to front and liaise with all levels of landlords / tenants
• Good interpersonal skills to build good relationships with stakeholders and clients
• Positive learning attitude, meticulous and a good team player
• Proficient in computers and Microsoft Office
• Open to work 5.5 day

Interested candidates, please submit your application with resume including the following information:

1. Last drawn/ Current salary.
2. Expected salary.
3. Notice Period.

Company Description

QSS Safety Products is a safety solutions provider for the workplace and household, and it has a comprehensive range of protective equipment that conforms to major quality standards. Established in 1960, QSS is committed to safety and has won numerous awards and garnered the trust of clients from all over Asia, as well as the UAE, Fiji, and Spain. Our vision is to be Asia's most reputed comprehensive safety solution provider for the workplace and household.

Overall Objectives

Maintain the highest level of customer satisfaction based on business interest and administration. Deliver customer service support to internal and external overseas & local customers to ensure overall customer satisfaction. Promptly process all enquiries, orders, and customer complaints with solutions and company interest.

Core Responsibilities

• To manage and be attentive to priority overseas sales matters and after-sales service. Provide strong support to business development in achieving business development sales targets and higher growth.
• To handle daily inbound calls efficiently to promote customer care and to help customers resolve their queries.
• To handle walk-in customer enquiries in an ethical and informative way to promote QSS’s products, and process the necessary document required.
• To make telesales calls from the company database periodically to promote QSS products. Otherwise, support the field sales team by channelling quotations to clientele upon their request.
• To liaise with overseas customers and shipping agencies and prepare and process sales orders, shipping documents, and other related documents to complete the shipment.
• Coordinate sales activities with overseas customers and the other relevant departments to ensure prompt and accurate delivery of goods.
• To develop a good rapport with overseas and local customers, be knowledgeable of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude.
• To give appropriate, relevant and accurate information to customers. Advise and update customers on inventory, packaging and delivery schedules.
• To be proactive in returning all phone calls and updating any request made by the customers into the system to complete the task without fail.
• Updating of new and required information given by customers such as new product purchase, change of address, person in charge, etc. To ensure an accurate record of required customer information in the system.
• Any other ad-hoc duties assigned by the immediate manager.

Job Requirements

• `O` level in any discipline or relevant experience in sales and marketing.
• Minimum 1 year of working experience in the customer service industry.
• Good interpersonal skills and customer service orientated.
• Competent in Microsoft Office
• Efficient for both English and Mandarin.
• Excellent communication skills and ability to work independently or with minimum supervision.
• Analytical, creative and good problem-solving skills
• A good Team player.

Key Deliverables

• Perform customer service efficiently and effectively. Maintain a higher level of customer satisfaction.
• Analyze and rectify customer concerns using established procedures, and devise programs to improve on existing customer service to the customer before the company's interest.
• Attentive to customer’s complaints, and needs and providing the best knowledge solution.

If you are interested, please submit your resume with your expected salary through the submission link.

What are the advantages of working for our company?

• Opportunity for Training and Career Growth
• Harmonious Culture and Working Environment
• Performance recognition rewards
• Team-bonding activities
• And many more!

1. JOB DESCRIPTION

Job Title

Guest Relations Executive

Job Description & Requirements

Job Summary

Responsible in satisfying hotel guests’ needs through attending to their enquiries and providing solutions and good customer service.

Duties and Responsibilities

• Performs check-ins and check-outs.
• Ensure all reservations are entered in timely and accurate manner.
• Handles guests enquires and complaints.
• Attend to customer's need and ensure customer satisfaction.
• Follow up on email enquiries.
• To work closely with Housekeeping and Maintenance Department
• To carry out our duties and responsibilities assigned.
• This role will report to the Hotel Manager.

Job Requirements :

• Candidate must possess at least Higher secondary/Pre-U/A level/College in Hospitality/Tourism/Hotel Management or equivalent.
• 1 year work experience required.
• Preferably Entry Level specialized in Hotel Management/Tourism Services or equivalent.

• Welcome guests upon arrival and check-in according to establish standards and procedures.
• To provide courteous and efficient service and if possible to comply with each and every guest request.
• Check out guests courteously and accurately.
• Take ownership of problems, handle guest complaints promptly according to established procedures and then report to the Duty Manager for further follow up when necessary.
• Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested.
• Maintain good guest relations with in-house guests at all times.
• Candidate with at least a Diploma in Hospitality/Tourism or related courses is preferred.
• Preferably 1 year of relevant experience in hospitality industry.
• Knowledge of Opera system will be an added advantage.
• Pleasant disposition with good interpersonal skills
• Able to work on rotating shifts including weekends and public holidays.

Job Description

• Industry/ Organization Type: Chemical Manufacturing
• Position Title: Research Officer (R&D)
• Working Location: Central
• Working Hours: Monday to Friday (8.45 AM – 5.30 PM)
• Salary Package: Basic Salary up to $3,800 + AWS + Bonus + Transport Allowance + Flexible Benefits
• Duration: Contract (3 years – Renewable)

Key Responsibilities

• Develop new technologies for molecular and immunological assays.
• Integrate assays into prototype medical devices.
• Handle ordering and payment using the SAP system.
• Ensure that all assays and processes meet stringent quality standards and regulatory requirements.
• Analyze experimental data to draw meaningful conclusions and make recommendations for further research.
• Work closely with cross-functional teams, including R&D, production, and quality assurance, to ensure seamless integration of new technologies.
• Adhere to all safety protocols and guidelines to maintain a safe and compliant work environment.
• Identify areas for process improvement and implement changes to enhance efficiency and effectiveness.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Bachelor’s Degree in Life Sciences, Microbiology, Molecular Biology or relevant discipline
• At least 1 year of relevant research or laboratory R&D experience
• Experience in assay development is an added advantage

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #68611 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Key Responsibility Areas

Strategic and Partnership Management

1. Work alongside the team to drive the MENDAKI Professional Network (PN) strategies by engaging and developing Malay/Muslim professionals to groom the next generation of community and industry leaders.
2. Connect with government agencies and key partners such as SkillsFuture Singapore and Workforce Singapore for updates on the data and trends pertaining to employment and employability
3. Work hand-in-hand with assigned PN Team Leads and Core Teams and other stakeholders and partners in implementing key Future Ready initiatives.
4. Collaborate with key departments in MENDAKI (such as Communications and Partnerships) to ensure alignment of messaging and workplan targets.
5. Support the department in establishing and maintaining strong relationships with existing and new partners to drive impactful programmes, explore new initiatives, and secure funding to support the PN efforts.

Secretariat role to MENDAKI Professional Networks (PN)

1. To serve as the secretariat to assigned PNs and work closely with the PN Leads, Asst Leads and Core Teams to achieve their targets.
2. Work with assigned PN Core Teams and Communications Team to develop marketing collaterals and strategies to enhance engagement.
3. Maintain and manage the professionals’ database including tracking professionals’ information, engagement history contact information and other relevant data points.
4. Assist in budget forecasting and budgeting activities in relation to the assigned networks, including sourcing of funding for new project ideas.
5. Implement budget plans to manage resource allocations to the assigned networks’ projects and initiatives.
6. Monitor budget outcomes to ensure proper utilization and accounting of resources.
7. To organise regular onboarding briefing for new PN members.
8. To oversee the engagement strategies which include regular communications with PN members via email and LinkedIn.

Programme Management

1. To support FR leadership team in the planning and organisation of the PN events at MENDAKI level and providing timely updates about PN works to Management and stakeholders.
2. Evaluate the effectiveness of the projects and initiatives carried out by the assigned PNs through the collection and analysis of feedback.
3. Conduct reviews of programmes and recommend areas of improvement or adaptation, in consultation with PN Leads and Core teams, to suit the needs of the professionals in the relevant sectors.
4. Assist in other key Future Ready initiatives for Malay/Muslim professionals such as Hari Raya Networking Lunch, #MakingConnections and other network engagement sessions.

Others

1. Any other duties as assigned by the FR leadership team and MENDAKI management as a whole.

Requirements

1. Degree in Business Administration/ Project Management or other related degrees.
2. 2-3 years of experience in programme/events delivery and management, and stakeholder engagement and management.
3. Experience in secretariat and committee roles and volunteer management is useful.
4. Good understanding of PMETs, growth sectors, and employment and career landscapes. Interest in education and community issues.
5. Strong interpersonal skills and ability to manage stakeholders across different levels.
6. Able to communicate persuasively and possess excellent communication skills (written and verbal).
7. Proactive and motivated as well as a team player.
8. Strong administrative and project management skills, and detail oriented.

Working Days & Hours: 5 days across Monday – Sunday, Up to 44 hours per week. (11am - 8pm/ 12pm - 9pm)
Location: Newton/ Chinatown

Contract: yearly renewable based on business needs and individual performance

• Conduct survey interviews via outbound calls and field visits to collect timely and reliable data
• Handle incoming hotline and mailbox enquiries to resolve respondents’ issues
• Compile, record, input survey returns and data accurately into the system
• Conduct data verification of completed survey cases to ensure accuracy and reliability of data
• Establish and maintain relationship with respondents throughout the project period
• Ensure that the given KPI are being met based on the project timeline
• Provide status report to the supervisor

Requirements:
• Atleast A levels or Diploma

• Strong phone and verbal communication skills along with active listening
• Experience with Key Performance Indicators (KPIs) preferred
• Excellent customer service skills

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job...

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. With a team of over 100 dedicated professionals, our mission is clear: to nurture generations of critical, compassionate thinkers. We are committed to delivering exceptional, well-rounded English enrichment that empowers our students to succeed academically and beyond.

Our Customer Service Officers (CSOs) play a pivotal role in upholding our commitment to excellence. As the first point of contact, CSOs deliver outstanding service by leveraging their product knowledge and communication skills to exceed customer expectations. In this role, you'll provide personalised support, build lasting relationships, and contribute to a positive, collaborative team environment.

If you’re passionate about customer engagement, thrive in a dynamic setting, and are eager to make a difference, we invite you to join our team. Apply today for a fulfilling career where excellence and teamwork are at the heart of everything we do!

Job Responsibilities

Sales & Leads Management

• Confidently share information about TWC programmes with current and potential customers to achieve the centre’s sales target.
• Identify customer needs and recommend the most suitable programmes to enhance their experience and satisfaction with TWC programmes.
• Proactively follow up on leads, arrange trial lessons, and assist customers in signing up for programmes.
• Respond to phone, email, and walk-in queries promptly and effectively.
• Actively participate in marketing promotional events, campaigns and outreach efforts to boost TWC programmes’ visibility and drive enrolments.

Customer Service

• Deliver outstanding customer service by promptly addressing inquiries, resolving concerns efficiently, and escalating complex issues when necessary to ensure timely resolution.
• Maintain a cheerful, professional demeanor in all interactions, fostering a welcoming environment where customers feel valued and supported.
• Actively listen to customer feedback and share valuable insights with the team to help improve our service offerings and delivery.
• Stay well-informed on the latest programmes and marketing updates to provide accurate and up-to-date information to the customers.
• Go the extra mile to make sure customers are satisfied and their needs are fully met.

Administrative Support

• Utilise company tools and systems to manage and track customer interactions, ensuring accuracy and timely responses.
• Maintain organised, accurate, and up-to-date records of customer interactions, follow-ups, key activities, and relevant data.
• Handle day-to-day administrative duties, such as scheduling student classes, managing enrolments, processing invoices, and ensuring accurate registration and enrolment data.
• Collaborate with team members to streamline processes and contribute to the continuous improvement of administrative efficiency.
• Provide assistance to teachers and students as needed, ensuring a positive experience for all.
• Other duties associated with the role and assigned by the line manager.

Work Hours

As a Customer Service Officer, you’ll benefit from a structured 5-day workweek, including one weekend day, designed to support a healthy work-life balance. Here’s what a typical week looks like:

• Weekdays: 12:30 PM to 9:30 PM (inclusive of a one-hour meal break)
• Saturday or Sunday: 8:30 AM to 6:30 PM (inclusive of a one-hour meal break)
• Days Off: Enjoy one weekday and one weekend off each week.
• Team Collaboration: Participate in an engaging, collaborative 2-hour team meeting each week to brainstorm, share insights, and grow together.

Work Location

Experience the variety and flexibility of working across multiple locations! While your primary work location will be based on operational needs, we value your preferences. We’ll carefully consider your preferred centers when determining your final placement, ensuring a work environment that suits you best.

Job Requirements

• Minimum GCE 'O' levels qualifications.
• At least 1 year of experience in customer service-related roles, preferably in an enrichment or education-related setting.
• Proficiency in using MacBook and G-Suite applications (e.g., Drive, Gmail, Docs, and Sheets).
• Strong communication skills in English, both spoken and written, with keen attention to detail.
• Sales experience or a proven track record of meeting sales targets is an advantage.
• Demonstrated excellence in customer service with the ability to handle customer needs effectively and efficiently.
• Demonstrates strong work ethics, including integrity, professionalism, and a commitment to excellence.
• Positive, approachable, and professional demeanor with excellent listening skills.
• Ability to work independently while also thriving in a collaborative team environment.
• Flexibility and willingness to work at different centers based on operational needs.

What we offer:

• Competitive remuneration
• Performance-based incentives.
• Opportunities for professional development and growth within the company.
• Be part of a vibrant, dynamic and collaborative team that fosters innovation, excellence, and a shared commitment to making a difference in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon completing 1 year of service.
• Monthly Birthday celebration
• Team Bonding Activities
• Exclusive Staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive Staff discounts with various participating merchants

About us:

Hebei Jinbiao is the leading specialist for Noise Control Products in Asia.

With a legacy of excellence since 2016, we have emerged as the premier service provider to the construction industry.

Our dedication to innovation and quality has secured our position as the #1 choice for noise barriers in Singapore. Our products are trusted by prominent organizations such as LTA, HDB, URA, PUB, and various private construction projects.

Role & Responsibility:

• Maintains and upkeeps the company’s safety management system.
• Leads, conducts, and reviews RA & SWP.
• Submits and maintains projects’ safety documentation.
• Supervises ALL on-site Safety Coordinators & Supervisors.
• Conducts EHS inspections.

Keeps record of worksite inspection to identify unsafe conditions or unsafe work practice, and any foreseeable risk arising from work processes including operation of plants, machineries, equipment and tools in accordance with company’s established WSHSMS, RA, SWP, FPP, LP etc

• Evaluates and compares EHS performance of company’s work teams.
• Investigates any accident, dangerous occurrence or occupational disease that occurred within the worksite. And implements reasonably practicable measures to address the investigation findings.
• Keeps record of effectiveness of such implemented reasonably practicable measures.
• Advises Company’s management on action plan on all safety matters.
• Builds rapport with client’s EHS in-charge.
• Collates and presents to management updated EHS and legal compliance requirements on a half yearly basis.
• Attends:Project’s WSH Committee Meeting
  Projects’ PGI
  Etc.
  

Working Location: Bukit Batok

Rotating Shift: Either 6.30 am to 4.15 pm or 8.45 am to 6.30 pm

Job Responsibilities

• Performing access control to ensure that only authorized visitors (eg. Parents) and staff are allowed entry into school compound.
• Ensuring proper records in both Visitor’s and Contractor’s Log (eg. Temperature checks, company’s name, contact information).
• Conduct regular patrolling around the school compound to ensure that the school is adequately secured and protected at all times
• Ensure vehicular traffic is managed professionally.
• Conduct security monitoring with use of surveillance systems, detect and report security breaches
• Administer access control and alarm monitoring systems to manage access into sensitive and restricted areas (if any)
• Respond to security incident and emergencies and report to Operation Manager as and when necessary
• Ensure that surveillance systems are in good working condition and to report any fault for immediate rectification.
• Provide support to the school’s activities or events as and when needed.

Job Specifications

• A valid PLRD license issued by the Singapore Police Force.
• At least 2 year of relevant working experience
• Preferably with traffic control experience
• Knowledge in operating fire and alarm control CCTV panels and recordings
• Possess good communication and interpersonal skills

Interested Candidate, please click on Apply Now!

Full-Time

Company Overview:

Our Company is a leading IT company. We are committed to innovation, growth, and delivering exceptional value to our clients. We are seeking a visionary and dynamic Chief Technical Officer (CTO) to lead our technology strategy and drive our technological vision forward.

Position Overview:

The Chief Technical Officer (CTO) will be responsible for overseeing all technical aspects of the company, including product development, software architecture, technology strategy, and IT operations. This role requires a strategic thinker who can align the company’s technology with its business goals, lead a high-performing technical team, and ensure the delivery of scalable and innovative solutions.

Key Responsibilities:

- Technology Leadership: Develop and execute the company’s technical strategy in alignment with business goals. Identify and implement innovative technologies that give the company a competitive advantage.

- Team Management: Lead, mentor, and manage a team of engineers, developers, and IT professionals. Foster a culture of innovation, collaboration, and continuous improvement.

- Product Development: Oversee the design, development, and deployment of products and services. Ensure that products are delivered on time, within budget, and meet quality standards.

- Strategic Planning: Collaborate with executive leadership to define business strategies and objectives. Provide insights on technological trends and advise on the potential impact on the company’s operations and strategy.

- Budget Management: Develop and manage the technology budget. Ensure cost-effective use of resources while maintaining high-quality technology standards.

- Risk Management: Identify and mitigate technical risks related to data security, system reliability, and project delivery. Ensure compliance with industry regulations and standards.

- Vendor Management: Evaluate and manage relationships with external vendors and partners. Negotiate contracts and ensure service level agreements (SLAs) are met.

- Innovation and R&D: Lead research and development efforts to explore emerging technologies. Evaluate their potential application to enhance products, services, and processes.

Qualifications:

- Bachelor’s degree in Computer Science, Engineering, or a related field; a Master’s degree or MBA is preferred.

- Minimum of 10 years of experience in a senior technology leadership role, preferably as a CTO or similar.

- Proven track record of managing and scaling technical teams.

- Strong understanding of software development, architecture, and agile methodologies.

- Experience with cloud computing, data analytics, cybersecurity, and emerging technologies.

- Excellent communication and interpersonal skills, with the ability to work effectively with both technical and non-technical stakeholders.

- Strong problem-solving skills and the ability to make decisions under pressure.

Preferred Qualifications:

- Experience in IT industry.

- Knowledge of regulatory requirements in IT industry.

- Experience in scaling startups or leading technology transformations in established companies.

Description

Do you thrive in a fast-paced environment where every call counts? Look no further!

We are seeking a dedicated and experienced Customer Service Executive to join our client in the Government industry.

Contract Period: 2 Months (Extendable)

Job Responsibilities:

• Focuses on handling customer inquiries primarily via phone, providing efficient and direct solutions in a fast-paced, transactional environment.
• Representatives manage calls while utilizing customer management software (CRM), updating systems, and referencing knowledge bases to resolve issues effectively.
• assist with User Acceptance Testing (UAT) to ensure new systems meet customer needs and operate smoothly.

Job Requirements:

• Willingness to take on various tasks and adjust to changing work demands.
• Prior experience in a customer service position/call centre will be an added advantage.

We regret to inform that only shortlisted candidates will be contacted.

I hereby give consent to Certis CISCO Security Pte Ltd and its subsidiaries to access my job application for the position applied and other positions that I may also be considered for and to use and disclose my personal data submitted in or as part of my job application to law agencies, government representatives and prospective clients. (DATA PROTECTION: The Company is committed to respect the statutory rights to privacy of all job applicants. However, we obtain, monitor, process and disclose personal information regarding employees and prospective employees to meet our need and according to applicable laws. For more information on our Personal Data Protection Policy, please visit https://www.certisgroup.com/privacy-policy)

EA Personnel Name: Ong Siow Mei Marilyn
EA Personnel No: R1105901
EA License No: 11C3955

Responsibilities:

• Assist the Building Manager in the overall day to day maintenance and operations of the building
• Monitor and ensure the systems operate efficiently and safely and in accordance with the design specifications and intent.
• Monitor & supervise the execution of Preventive Maintenance Plan.
• Procure building parts for repairs and replacement.
• Administer PTWs.
• Vendor management and verify works upon completion.
• Coordinate and supervise maintenance activities to ensure contractors / vendors and technicians complete all repair and maintenance work within the required timelines and standards.
• To review and recommend for approval cost-saving or cost-effective measures to reduce water and electricity consumption or measures that would increase durability of building systems.
• Assist the Building Manger in the calling of tenders and quotes, OH&S, (EEO) issues, assist in root cause investigation and resolution of operational issues , negotiation and contracting.
• Contribute to the development and fulfilment of asset strategies by developing asset strategies and plans.
• Work with the team to realize the client’s asset plan expenditure savings targets.
• Deliver an exceptional quality of service to the client, as reflected by client feedback.
• Contribute to the team in ensuring the property asset management service offering is developed, implemented, achieved, and maintained.
• Contribute to timely and accurate delivery to the information for the asset plan, management reports, client’s Annual Reports, Business Plans / overheads and others as required by the management company, relevant authorities, and the client.
• Work with the team in ensuring that there are no major risks associated with public liability, fire and lift safety, essential services, non-essential services, the staff and office and contractors. This includes addressing all issues within the appropriate timeframes and ensuring the clients risk management plan is in place for the asset, particularly covering contractors and the management company team.
• Ensure contractors, vendors and technicians complete all repair and maintenance works and soft services within the required timelines and in accordance with the standards set by OMS/Management or required by relevant Codes of Practice.
• Assist the team in tenants’ fit out request, review and handing and taking over of tenant premises.

Requirements:

• Diploma in Building Services/ Real Estate or its equivalent.
• Minimum 3 years of working experience.
• Good interpersonal and communication skills.
• A team player who is flexible and dependable.
• Good organization, problem solving and communication (verbal and written) skills.

EA Personnel Name: Jackie Ng
EA Personnel No: R22109024
EA License No: 95C5411

Your are expected to be a determined and hardworking individual.

If you have no relevant experience or is a housewife, we expect you to learn fast and adapt quickly.

**And you must have a preference to work from home.

Job tasks include:

- communicating with new prospects and arrange sales appointments

- follow up with existing clients to ensure they are happy with our service

- coordination work between sales and administration service

- you are expected to work FROM HOME, so you must be disciplined and independent.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

• Answering customer questions, providing information, taking and processing orders and addressing complaints.
• Co-ordinating with project sites and office support activities.
• Assist with filing, scanning and photocopying of documents
• Compiling and maintaining records of business transactions.
• Any other ad-hoc duties as required.
• Positive attitude, pro-active in working, able to work independently.

Customer Care Officer (Order processing) - Training provided

• Permanent role
• Work location: Toa Payoh

Call & Service Activity Management

• Answer customer calls and register them in the service management system following the call management process and quality compliance requirements
• Determine the routing of the customer call depending on the customer’s request and contract obligations
• Create service work orders if necessary
• Assign and dispatch Field Services Engineers (FSE’s) to assign service orders based on the advice of the FSE with helpdesk / response center duty or the Team Lead Field Services (or Service Delivery Manager) in the district
• Order spare parts if required and dispatch to FSEs/ customers
• Plan & coordinate the Preventive Maintenance schedule with customers & FSE. Escalate to CS Delivery Manager for non-compliance.
• Inform Customers about the status of their call and make detailed appointments
• Manage the progress of the customer call and escalate if service levels are in danger

Quotation & Order Process Management

• Prepare service opportunities in SFDC
• Prepare services and spare parts quotations to customer following the Quotation Process.
• Get T&M and service quotes approved by District Operations Manager, Team Lead or Account Manager CS
• Send the approved T&M quote to the customer
• Follow up with customers on open quotations
• Process Customer Purchase Orders for services and spare parts.
• Manage DMR / billings and the closing of corresponding work orders

Order / Invoicing & Service Record Retention

• Compile service reports, parts delivery notes and other supporting documents for the purchase order invoicing
• Manage the Service Report retention process, ensure service reports properly filed for the audit purposes

Logistics support

• Follow up delivery status of ordered spare parts. Identify delivery issues and take corrective actions timely by working closely together with suppliers and physical distribution to resolve the issues
• Coordinate inbound/ outbound delivery of parts, and local shipment to customer site
• Coordinate warehouse activities (if applicable)
• Follow up hold procedure in case of hazard situations
• Report Defective on Arrival (DEFOA) following DEFOA process
• Comply with export control regulation

Requirements:

• Diploma in Business Administration or equivalent.
• Experience in Sales Operations or Customer Services preferred
• Proactive and with good communication skills
• Fluent in English, verbal and written in addition to local language
• Knowledge of Microsoft office tools (especially Excel & Word) required. Knowledge of ServiceMax and SAP is a plus

• Permanent full-time role
• Basic $2650 to $3500 + Allowances + JOINING BONUS
• No bond
• Training Provided
• East (Company Transport Provided)

Job Description:

• Responding to incidents and managing security and safety systems.
• Preventing unauthorized entry into premises.
• Monitoring CCTV for suspicious activity.
• Conducting patrols and clocking duties.
• Performing access control duties.

Requirements:

• Able to commit 12 hours duty (Permanent day and/or night shift available)

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

CHAN KAM HUI (R24125233)

EA Recruitment Pte Ltd

EA License No: 21C0492

Our client is a well-established market leader in the FMCG industry. Due to their current expansion plan, they are looking for Warehouse Officer to join their warehouse team, in hopes of developing the current high performing team. They are located in the West.

Jobs Scope:

• Perform receiving and QC checks, updating records in WMS/QC systems.
• Ensure items meet quality standards and manage quality photos in reports.
• Reject non-compliant items, handle disposal, and prevent store delivery of such products.
• Train new staff on fruit quality checks and handle administrative tasks like orders and feedback.
• Carry cartons (up to 20 kg) and operate MHE for pallet movements.
• Support quality improvement initiatives and other assigned duties.

Requirement:

• Min 1 year of warehouse experience
• Comfortable with rotating shift

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

• Efficiently, courteously and expediently welcome, handle, check in, check out and bid farewell for all VIP lounge guests ensuring their comfort and satisfaction, adhering by the hotel standards required.
• Efficiently and courteously provide cashiering-related services and foreign exchange.
• Adhere to all credit procedures and accounting procedures as they pertain to the registration process.
• Efficiently and courteously provide information and assistance and maintain excellent relations at all times.
• To handle all keys, mail, telexes, messages and any other items for guest as requested.
• To assign rooms and prepare keys/folders for all arriving guests.
• Maintain good guest relations with in-house guests at all times.
• o contribute in developing the hotel’s Guest History system by obtaining relevant details and inputting them into the hotel information system.
• Efficiently and courteously provide Food & Beverage related services ensuring guests’ comfort and satisfaction, adhering by the hotel standard required.
• Perform other duties related or unrelated to VIP lounge or as assigned by Manager.

Job responsibilities

• Provides excellent customer services to all customers
• Ensures telephone courtesy and timeliness in picking up calls
• Ensures patients' confidentiality at all times
• Ensures handover of information is complete and timely
• Performs efficient and accurate patient registration
• Ensures billing and cashiering processes are accurately performed
• Handles office equipment correctly and efficiently
• Work closely with other staff in the department to ensure total patient care is met
• To ensure compliance of radiology safety policy
• Other assignments as and when required

Requirement:

• Min GCE 'O' level & above
• Excellent customer service skill
• IT literate

• Permanent full-time role
• Basic $2650 to $3500 + Allowances + JOINING BONUS
• No bond
• Training Provided
• East (Company Transport Provided)

Job Description:

• Responding to incidents and managing security and safety systems.
• Preventing unauthorized entry into premises.
• Monitoring CCTV for suspicious activity.
• Conducting patrols and clocking duties.
• Performing access control duties.

Requirements:

• Able to commit 12 hours duty (Permanent day and/or night shift available)

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

CHAN KAM HUI (R24125233)

EA Recruitment Pte Ltd

EA License No: 21C0492

Do you have a flair to MAINTAIN & IMPROVE Service Standards? You are the ONE!
We are seeking out for FRESH GRADUATES to apply! Contact us @ 9729 7893!!

Job description

As a Service Assurance Officer, you will be responsible for ensuring that services meet the established standards set by ISS and the client. Duties include maintaining strong overall quality control of our services adhering to reliability, performance and customer expectation. Inspection of the service quality is part of the job with the obligation to report and document findings.

Responsibilities:

• Perform routine quality inspections and audits daily on the service standards
• Monitor adherence to all the established SOPs on site to ensure service quality meet defined specifications and standards.
• Reporting to the Assistant Resident Managers (ARMs) to ensure all routine works are fulfilled.
• Document and report non-conformities and collaborate with relevant teams to implement corrective and preventive actions.
• Operate autonomous robotic and all cleaning machines efficiently and manage on-site systems while responding promptly to the system requirements or issues.

Qualifications and Skills:

• NITEC or Diploma holders (Fresh grads are welcome to apply)
• Able to work independently, as well as a team player.
• Able to do shift work
• Proficient in MS Office especially Microsoft Word, Excel and PowerPoint.
• Possess good communication skills - written and verbal
• Singaporeans only

Our client, a commercial properties developer headquartered in Singapore is currently looking for a Property Officer to join their team.

Salary: $3,200 to $3,500
Work Location: Kallang
Work Days: 5 Days (8:45pm to 5:45pm)

Responsibilities:
• Handling feedback or complaints received from tenant/buyer.
• Maintaining proper records of feedback or complaints.
• Liaise with tenants for renovation submission.
• Liaise with tenant / buyer / contractors for necessary works.
• Tracking of reinstatement / repair works / servicing schedules.
• Other ah-hoc duties as assigned

Requirements:
• Diploma holders with 2 to 3 years with relevant working experiences in MCST office
• Proficient in Microsoft office applications
• Meticulous and independent
• Team player with good communication and interpersonal skills
• Singaporean only need apply

Please submit your resume in MS Word format to [email protected]

Please remember to include your
1) Recent photo
2) Current salary & Expected salary
3) Notice period

UNITED PERSONNEL SERVICES
21 Bukit Batok Crescent
#11-74 WCEGA Tower
Singapore 658065
Tel: +65 6565 1939
www.united-personnel.com

EA Licence Number: 05C5278
Registration No.: R1103477

(All applications will be treated in strictest confidence. We regret that only shortlisted candidates would be notified)

• Manage distributor relationships, including procurement and customer service support.
• Provide excellent customer support to corporate clients, overseeing their orders and requests from start to finish.
• Respond promptly to customer inquiries, including quotations, service support, and documentation.
• Prepare and deliver quotations to customers in a timely manner.
• Compile and submit required documents through customers' management systems.
• Proactively update customers on order statuses and shipping schedules.
• Maintain accurate spare parts price lists for customers.
• Coordinate with customers, freight forwarders, and internal teams to ensure timely order fulfillment and shipment execution.
• Prepare and submit necessary documentation for customer customs queries.
• Collaborate closely with internal teams to resolve customer issues and implement solutions.

Requirements:

• At least 3 years of relevant experience, preferably in distribution handling, logistics, manufacutring, or electronic industry.
• Previous experience in a customer service role, order processing.
• Immediate starter is a plus

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R23117344

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.