Scope:

• Provide name screening support from the client’s life cycle of client relationship from onboarding, trigger events to account closure
• Assist in reviewing and dismissal of potential true hits
• Responsible for sending / addressing queries with relevant stakeholders arising from daily tasks
• Perform data entry to admin tasks such as maintaining / updating various excel, scanning of documents or pdf extraction
• Adhere to Internal policies & procedures and escalate where necessary
• Assist in any admin and adhoc projects as assigned by supervisor/s.

Requirements:

• Minimum Undergrads/Dip holder/Dip with some admin experiences or banking experiences
• Team player
• Is meticulous and have an eye for details
• Strong organizational and ability to multi-task under fast paced environment
• Good communication and interpersonal skills and ability to interact effectively within internal stakeholders
• Mature and able to work independently with minimal supervision

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified

• Salary : $2,500 - $3,300
• Location: Sembawang or Buangkok (fixed location)

Working Hours: 12 hours shift - 4 days a week (weekend & weekdays rotate)

• Day Duty 7.30am to 7.30pm
• Night Duty 7.30pm to 7.30am

Responsibilities:

• Plan and supervise the care of residents
• Develop and implement programmes and activities for the well-being of residents
• Put up monthly interview records for residents
• Ensure proper maintenance of the Home's equipment
• Ensure the cleanliness of the Home premises

Requirements:

• Diploma in psychology , social work , counselling or relevant field
• Willing to work rotating shifts including night shift and weekends
• Training provided

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee (Ashley) Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Overview

Are you looking for a dynamic and flexible role where you can make a difference in public health & environment? If so, we want you to join our team as a Maintenance Officer!

Why You'll Love This Role:

• Gross Salary: $1,800/monthly
• Locations: North-East
• Work Schedule: Mon to Fri - 8:00AM to 5:30PM (No need go back office, finish early can go back before 530PM.)
• Commitment Period: 1-Year Contract

What You'll Do:

• Deploy Gravitraps: Set up mosquito traps within HDB estates to help control mosquito populations.
• Maintain Gravitraps: Regularly check and maintain Gravitraps to ensure they are functioning properly.
• Manage Supplies: Handle the logistics and inventory of Gravitrap supplies.
• Collect Samples: Assist in collecting mosquito samples and storing them in sample bags.
• Report Issues: Report any faults or damages to Gravitraps to ensure prompt repairs.
• Support Operations: Assist in any other operational matters as needed.

What We're Looking For:

• No Experience Needed: On-the-job training will be provided, making this a great opportunity for those new to the field.

We regret that only shortlisted candidates will be notified. Thank you.

I hereby give consent to Certis CISCO Security Pte Ltd and its subsidiaries to access my job application for the position applied and other positions that I may also be considered for and to use and disclose my personal data submitted in or as part of my job application to law agencies, government representatives and prospective clients. (DATA PROTECTION: The Company is committed to respect the statutory rights to privacy of all job applicants. However, we obtain, monitor, process and disclose personal information regarding employees and prospective employees to meet our need and according to applicable laws. For more information on our Personal Data Protection Policy, please visit https://www.certisgroup.com/privacy-policy.

Job Description:

• To provide supervision and ensure that all repair and routine maintenance works undertaken by the contractors are carried out properly and completed satisfactorily in accordance with the terms and conditions of the Contract.
• Schedule and ensure breakdown, preventive and corrective maintenance activities are carried out effectively.
• Perform regular inspections and handle enforcement work at the common property areas and to ensure that such common property is in satisfactory and serviceable condition and properly maintained according to the standards required by the relevant authorities and to recommend any works which are necessary.
• Manage and attend to residents/tenants’ feedback as well arrears cases.
• Certify completion of jobs undertaken by contractors and to make recommendation for payment thereof.
• To co-ordinate all consultancy works on maintenance matters performed by professional consultants and apply and obtain all necessary licenses and certificates from the relevant authorities where necessary.
• Responsible of investigate, check and analyze reported breakdowns and faults to determine their cause for the prevention of future occurrences.
• Any other ad-hoc duties assigned by your Manager.

Job Requirements

• Minimum Diploma in Facilities Management Services / Estate Management / Building Maintenance / Engineering or related fields with minimum 1 year of relevant experience.
• Good team player with good communication and interpersonal skills.
• Proficient in Microsoft Office.

Interested applicants, please write in through CareerFuture with detailed resume in MS Words format.

EA License Number: 23C1730

Please Provide:

1) Availability
2) Current/ Expected salary
3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified.

Job Description:

• To provide supervision and ensure that all repair and routine maintenance works undertaken by the contractors are carried out properly and completed satisfactorily in accordance with the terms and conditions of the Contract.
• Schedule and ensure breakdown, preventive and corrective maintenance activities are carried out effectively.
• Perform regular inspections and handle enforcement work at the common property areas and to ensure that such common property is in satisfactory and serviceable condition and properly maintained according to the standards required by the relevant authorities and to recommend any works which are necessary.
• Manage and attend to residents/tenants’ feedback as well arrears cases.
• Certify completion of jobs undertaken by contractors and to make recommendation for payment thereof.
• To co-ordinate all consultancy works on maintenance matters performed by professional consultants and apply and obtain all necessary licenses and certificates from the relevant authorities where necessary.
• Responsible of investigate, check and analyze reported breakdowns and faults to determine their cause for the prevention of future occurrences.
• Any other ad-hoc duties assigned by your Manager.

Job Requirements

• Minimum Diploma in Facilities Management Services / Estate Management / Building Maintenance / Engineering or related fields with minimum 1 year of relevant experience.
• Good team player with good communication and interpersonal skills.
• Proficient in Microsoft Office.

Interested applicants, please write in through CareerFuture with detailed resume in MS Words format.

EA License Number: 23C1730

Please Provide:

1) Availability
2) Current/ Expected salary
3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified.

Responsibilities:

• Execute service and maintenance workflows efficiently.
• Coordinate with client representatives on all service/maintenance matters.
• Assist the supervisor in organizing teams for service tasks and delegating responsibilities.
• Manage daily client interactions, ensuring their expectations are met.
• Support the supervisor in troubleshooting and timely completion of security system services.
• Understand each client's business to ensure high customer satisfaction.
• Ensure all work complies with Workplace Safety and Health Act regulations.

Requirements:

• Minimum Nitec in Electrical/Electronic Engineering.
• At least 2 years of working experience in related field.
• Requires knowledge and practical experience with security systems (e.g., Integrated Security Management, Card Access Control, Intrusion Detection, and CCTV systems).
• IT/Network/Server knowledge is a plus.
• Transport allowance provided.

______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Our client is a global MNC, one of the most established pioneers in the Chemical industry. Due to business needs, they are now recruiting a Planning Officer to be part of their Logistics Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Planning Officer:

• Support the department in planning daily delivery schedules, buying plans, and managing monthly inventory control.
• Address and resolve delivery issues in collaboration with relevant teams.
• Perform administrative tasks, including raising purchase requisitions for inventory items.
• Coordinate and arrange mandatory training courses for workers.
• Maintain accurate records, including ISO documentation, for the department.
• Manage internal and external communications related to logistics.

Requirements:

• Diploma in related field
• Relevant experience in Delivery Planning

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Duration: 12 months

Location: PLQ

Working hours: Mon - Fri (9am - 6pm)

Job Purpose

To facilitate policyholders’, distribution representatives’ and business partners’ email queries on our product and services which will contribute to the overall positive customer experience with the company.

Responsibilities

• Ensure the enquiries and requests received through emails/mails/fax are responded within the expected turnaround time;
• Manage and resolve policyholders’, distribution representatives’ and business partners’ issues related to insurance matters;
• Assess and manage appeals, feedbacks and minor complaints from all channel of distribution
• Provide excellent customer service experience; and
• Manage ad-hoc assignments/tasks delegated by the Section Head, when required.
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns /risks and proactively shares best risk management practices.

Requirements

• ‘A’ Levels and preferably possessed professional certification in Insurance (i.e. M9, M5 and CHI);
• 3 years’ experience in customer servicing role (Life Insurance) - Preferred & not a MUST have

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/2498

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

• 1) Process claims application
• 2) Checks for disbursement
• 3) Exception handling and refunds
• 4) Attend to escalated enquiries on claims
• 5) Collation of data / information / statistics for regular reporting
• 6) Provide administrative support
• 7) Undertake additional tasks as assigned

Requirements

1) At least Diploma holder

2) 1 to 2 years of working experiences (preferably) in processing claims, disbursement, and refund

3) Good interpersonal and communicate skills (oral and written)

4) Must uphold strong code of work ethnics and confidentiality of information

5) Detailed and meticulous

6) Able to work under pressure to meet deadlines

7) Good working knowledge of Microsoft Office, especially in using MS Excel

Please submit your LATEST resumes to [email protected] with the following details in MS Word format:

- Position applying for
- Current/Last remuneration
- Expected remuneration
- Notice period

We regret that only shortlisted candidates will be notified.

Lee Keck Ying | EA License No : 06C4642 | EA Reg No : R1877544

• Provide high standard of hygiene and cleanliness within the customer premise

• Practice excellent customer service to customers and colleagues

• Project professional image with proper grooming standards by ensuring that overall appearance be pleasant, clean and neat

• Maintain Hygiene Standards in client facilities and office units and / or perform general duties in all areas of the commercial premises.

• Carry out general office cleaning duties and perdiodical cleaning duties required.

• Meet the cleanliness and hygiene standard and ensure compliance to Health & Safety Environmental procedures and practices. Report accidents/incidents to the superior promptly.

• Create great service experiences for customers to achieve our service standard intended

• Manage stock level and maintain neat and organized janitorial/store areas

• Undertake any duties/projects as assigned by the Superior

• Good character and commmunication skills

• Technical skills: Able to use cleaning equipments and operate cleaning machine

• Able to manage fast pace and flexible schedule

• Able to travel to different work sites each day

MANAGEMENT INFORMATION SYSTEMS MANAGER will manages and protects our company data and information. MIS MANAGER will create and maintain the databases on our company to collect and store data from clients, employees and business records. will be ensuring the information is secure and accessible. MIS MANAGER will also introduce new programs, handle cyber security, meet the company's technological needs and oversee the daily functioning of the MIS. Will provide managers with the necessary information to make decisions about company operations will gathers data from various sources and processes it to provide information tailored to the managers' and their staff's needs.

Specific Responsibilities:

1. Develop and maintain a MIS plan, including budget needs, operational requirements and schedules.

2. Formulate and overseeing the implementation of a company's MIS policies to protect data

3. Formulate and oversee the implementation of a company's MIS policies to protect data

4. Identifying and introducing process improvements to increase MIS efficiency

5. Have a extensive knowledge of an organisation's business and MIS requirements

6. Will be planning and oversee hardware and software installations

7. perform regular servicing and maintenance of a company's MIS system to ensure it is safe and efficient

8. analys MIS data to spot and mitigate patterns or trends that can cause unplanned downtimes or outages.

Technical Skills and Competencies:

1. DATABASE KNOWLEDGE

2. CYBER SECURITY AWARENESS

3. PROJECT MANAGEMENT SKILLS

4. PROBLEM-SOLVING SKILLS

5. REGULATORY COMPLIANCE

6. COMMUNICATION SKILLS

Duration of Traineeship/Attachment Offered - 6 months

Mature Mid Career Individuals - $3,800

This Position is open for mid career individuals (Mature, 40 years and above).

Mid Crareer individuals from any qualifications level can apply.

Responsible for planning, defining contracting strategy

Contracting Management

• Develop the Contracting Strategy appropriate for the project scope, project strategy and contractor market; to be involved as early as Investment Proposal in the development of Contracting Strategy.
• Manage the pre-qualification process.
• Set up the contract (s), execute potential scope changes, schedule obstacles, and in cooperation and alignment with the Project Manager.
• Manage the tendering and contracting process up to contract awards.
• Set-up contracting, sourcing plan and organize Division/Global tender board according to Global Tender Procedure

Supplier Management

• Organize pre-qualification for the tender under allocation
• Ensure updating of approved vendor list for qualified vendors/contractors
• To organize and conduct site visits of contractors for growth projects as required.

Contract management:

• Ensure proper implementation and follow-up of procurement contracts
• Facilitate visibility and availability of contracts.
• Ensure adequate usage of contracts.
• Ensure that supplier contracts are managed in line with the specifications of the Procurement Policies and principles (compliance).
• Evaluate and improve use of contracts and decide on contract development together with stakeholders (e.g. termination or modification).
• • Work with Project Manager to negotiate the Variation Orders for growth projects

Purchase to pay

• Effectively execute and/or manage the relevant S&P steps in the P2P process (Request, Approve, Order, Expedite and Receive) in order to get the right service/product at the right place at the right time. Effectively use the supporting ERP system.
• Tendering
• For purchases larger than SGD40K without framework agreement, execute and manage an optimal supplier selection process via all required steps such as: conduct internal and market analysis, determine selection criteria, develop and evaluate RFI and RFP, execute clarification meetings, communicate to bidders and coopz erate with internal business partners.
• Project & Category Strategy Development
• Based on key categories of procurement plan, develop and execute a project strategy and category strategy. This includes conducting internal and external analyses, defining and agreeing with stakeholders on the best strategy in order to realize, secure and sustain optimal value for the business (in terms of costs, efficiency, risk, etc)..

Responsible for ensuring the availability of the goods and services according to functional budget and planning requirements

• Execute the annual terminal procurement plan and budget as per allocation
• Perform spend analysis, contract analyses, categories review, process improvement analyses and define initiatives to be included in the annual terminal procurement plan and budget cycle.
• Align the plan with all stakeholders and subsequently govern execution of the procurement plan.
• Responsible for developing continuous process improvements through analyses
• Continuous reviewing of S&P policies, standards and systems and propose improvement to the P2P process to Manager S&P.

Performance Measurement

• Understand and periodically measure and analyze processes and their performance/results by measuring global and local KPIs (e.g. P2P, savings, contractor safety, etc.). Provide recommendations to improve the performance.

Job Requirements:

• Strong commercial awareness and experience of Contract Law, which include drafting contract/specification clauses.
• Proven experience in contract negotiations; vendor management.
• Strong negotiation and communication skills.
• Analytical and decisive with high initiative.
• A quick learner, a good team player as well as possessing the aptitude to work well independently.
• At least 3 years’ experience in Contracting Management or Procurement related experience.
• Bachelor’s Degree in any discipline

• Review and compare samples and artworks to ensure they align with project timelines and quality standards.
• Monitor the progress of deliverables, ensuring adherence to deadlines, and flagging discrepancies or delays.
• Identify potential roadblocks or issues in the workflow and escalate them to the relevant team members or managers promptly.
• Collaborate with cross-functional teams to address challenges and provide updates on project status, ensuring smooth progress and timely resolution of any concerns.

Requirements:

• Proficient in Microsoft Office
• Able to communicate in Mandarin to our colleagues in China
• Excellent interpersonal and communication
• Able to multitask and manage projects smoothly

The LEW Technician ensures that facilities are safe and functional by performing preventive and corrective maintenance activities. He/She conducts technical troubleshooting for mechanical and electrical issues in compliance with the quality and safety standards, regulations and organizational Workplace Safety and Health (WSH) practices.

Roles and Responsibilities:

• Perform daily operational activities which includes attending to customers' enquiries, needs and complaints
• Perform preventive and breakdown technical support and maintenance for mechanical/electrical services, plumbing & sanitary services, Aircon servicing and maintenance, ACMV systems, chillers, and electrical control
• Ensure all LEW paperwork/documentations are completed and filed in accordance to regulatory standards.

Requirements

• Possess LEW certificate with EMA or hold a valid Licensed Electrical Worker (LEW) certification of Grade 7
• Nitec in Mechanical / Electrical or related field
• Candidates with 2 years or more related experience in Facilities Management will be an added advantage
• No experience is welcome to apply (on Job Training)
• Positive attitude, good interpersonal and customer-centric skills
• Rotating Shift required (2 shifts and/or 3 shifts)
• Only Singaporeans may apply

We are seeking a motivated and detail-oriented Quality Management Executive to join our team. The ideal candidate will be responsible for ensuring regulatory compliance, managing quality audits, and improving clinical governance across our healthcare facilities. This role will involve working closely with various internal teams to maintain compliance with healthcare regulations and implement quality improvement initiatives.

Key Responsibilities:

Regulatory Compliance:

· Ensure compliance with relevant Singapore healthcare regulations, including MOH clinical licenses, NEA safety licenses, and MOM safety licenses.

· Oversee the maintenance of NEHR accounts, Medisave account maintenance, and compliance with insurance and NIR (National Immunization Registry) requirements.

· Support clinical teams in understanding and adhering to regulatory requirements by providing training and updates on compliance standards.

Quality Audits & Clinical Operations:

· Plan and conduct quality audits to ensure that clinical operations meet internal SOPs and external regulatory standards.

· Collaborate with clinical teams to continuously improve SOP maintenance and ensure consistent implementation across all clinics.

· Analyze and prepare reports on infection control surveillance, clinical outcomes, and quality improvement programs.

Incident Reporting:

· Manage the incident reporting process, ensuring all incidents are investigated thoroughly and corrective actions are implemented.

· Assist in the handling of incidents, ensuring that all legal and regulatory obligations are met.

Process Improvement & Change Management:

· Work closely with the operations team to identify areas for process improvement and workflow redesign.

· Implement changes in response to new regulations, partner requirements, and evolving clinical needs.

Documentation & Reporting:

· Prepare detailed reports and documentation related to clinical governance, audit findings, and compliance status.

· Assist with literature reviews to ensure quality initiatives are evidence-based and aligned with the latest clinical guidelines.

Requirements:

Experience:

· Minimum 2 years of experience in the healthcare industry, with a focus on quality management, compliance, or clinical governance.

· Prior experience in regulatory compliance, including MOH, NEA, and MOM licenses, is preferred.

Technical Skills:

· Proficiency in Microsoft Office applications.

· Familiarity with Singapore’s NEHR, Medisave, and NIR systems.

· Experience with quality audits, incident reporting, and handling medico-legal cases is advantageous.

Soft Skills:

· Strong analytical skills with the ability to interpret complex data and generate actionable insights.

· Excellent communication skills, both written and verbal, to effectively convey compliance requirements and quality improvements to different teams.

· Ability to work independently and manage multiple projects in a fast-paced healthcare environment.

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a group of Management Associate (Corporate/ Business) who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Start-up environment, welcoming workplace culture
• Junior/ Entry (No experience required - Training Provided)
• Career growth and development opportunities
• Convenient location (walking distance to Tanjong Pagar MRT station)

Job Duties:

• This role will gain hands-on experience and knowledge of all areas of the business by being assigned to different departments, before being placed in a suitable role permanently.
• The purpose of the program is to provide the employee with a comprehensive understanding of the business.
• To participate in business negotiations and building of relationships with core clients and vendors.
• Assist the directors with the execution on various key business decisions.
• High-performing individuals can take a fast-track route to a leadership position.
• There is a possibility to be involved with regional growth or other businesses within the same group.
• Other ad-hoc duties apply

Description / Requirements:

• Minimum Degree in Business Administration of Management
• Good communication and interpersonal skills
• Excellent time management and organizational skills
• The potential candidate must be motivated to stay ahead by keeping up with the latest technological advancements and market trends.

Interested candidates please email your resume to [email protected] / [email protected]

We regret that only the shortlisted candidates will be notified.

EA License No.: 19C9682

We are looking for Business Analysts to join our team - we will work together to design, implement and deliver mission-critical web and mobile applications for our clients. It is imperative that our software applications are designed to be robust, secure and future proof, especially given our portfolio of customers. We would like to tap on your experience, knowledge and resourcefulness to deliver world-class solutions for our clients.

Responsibilities

• Work as a key member of the project team to drive the project forward and ensure smooth and successful project delivery.
• Collaborate with client stakeholders (IT team and business owners) and internal stakeholders (project management, business management, development and quality assurance).
• Evaluate and recommend suitable technology while aligning with the company’s and client’s technology directions, including Tech Stack, cloud-based, enterprise architecture and modernization of legacy systems.
• Analyze and synthesize business requirements; and build suitable business cases and generate client/business needs through human-centric, visual methods.
• Develop user stories, functional/technical specifications and acceptance criteria.
• Analyze the impacts of requested changes, and conceptualise and recommend appropriate solutions that continuously address changing business needs.
• Conceptualize business processes and present it visually using workflow diagrams and slide decks to effectively communicate complex ideas and concepts.
• Document and present findings in the form of workflow diagrams, specifications and other project specific documentation.
• Manage the project timeline, plan and prioritise tasks in a constantly changing environment.
• Support the full software development cycle to ensure project readiness for smooth deployment, adoption and operations.
• Create informative, actionable and repeatable reporting that effectively presents progress and status of different aspects of the project to different stakeholders.
• Identify new opportunities for the company’s digital transformation.

Requirements

• Diploma/Degree in Computer Science, Infocomm Technology, Computer or Electronics Engineering with excellent academic records or outstanding professional or personal achievement.
• Minimum 3 years of experience as a Business Analyst in a software delivery project, participated in a full software or product development cycle, preferably using Agile Methodology.
• Prior relevant experiences e.g Business Analysis, Project Management, IT business analysis, application solutioning design and testing.
• Excellent analytical, conceptualisation and problem-solving skills.
• Excellent verbal and written communication skills with the ability to pitch ideas.
• Strong influencing and people management skills.
• Ability of visualizing workflows and translating them into digital mediums e.g. Word, PowerPoint, and Excel.
• Meticulous and detail oriented with excellent documentation skills.
• A driven and motivated personality with aptitude for analysis.
• Strong and avid interest in web and mobile applications.
• Being a pro-active, self-motivated and resourceful team member with good tech/digital knowledge.

The following would be a “plus”

• Prior experience leading a product development firm or consulting experience.
• Knowledge or experience in implementing projects in at least one of the following areas - Data Analytics, Agile Methodologies, Cloud, Internet and Mobile Technologies, Customer Relationship Management, Knowledge Management and Service Design.
• Business Analysis certification, e.g. Certified Business Analysis Professional (CBAP).

This role would be the precursor to a Product Lead/Project Management position to lead teams to deliver software while maintaining a close relationship with the client’s senior stakeholders.

Kindly apply directly on our career portal, thank you!

https://thesoftwarepractice.freshteam.com/jobs/IpG2LfDJsXaj/business-analyst?ft_source=MyCareersFuture_3000241553&ft_medium=Free%20Job%20Boards_3000023934

We seek your understanding that only shortlisted candidates will be notified.

Candidate shall manage the operation and support (including enhancements) for various specific HR domain process areas (examples of standard organisation areas like Recruitment, Benefits Management etc )

Responsible for the following:

a. Manage and ensure timely deliverables by the system Maintenance Vendor; ensure deliverables conform to the standards and control defined for the programme; identify and manage risk and mitigation strategies; identify, analyse and ensure resolution of issues; manage change control; track and escalate risks and issues to Ops Manager; perform project planning with the system maintenance team, Interfacing team, Infra team, etc.

b. Seek Ops Manager’s approval of system changes including funding and implementation and completion of milestone, etc; consolidate and prepare submission for Performance Management Report (PMR)/ Post Implementation Review (PIR) .

c. Manage Change Request (CR). Responsibilities include tracking of CR raised; monitoring the status of CR from requirement initiation to implementation and working with various parties to address issues impeding the progress of the review of CR effort; assessing impact and solution proposed by the system Maintenance Vendor; facilitating users in CR testing and ensuring testing is complete and comprehensive.

d. Provide analysis and consultation services to address operational issues and audit related activities.

e. Coordinate and perform secretariat role for meetings with different stakeholders and internal team meetings.

f. Oversee and participate in requirements gathering and evaluate requirements & design solutions with the system Maintenance Vendor.

g. Facilitate HR systems training for users.

h. Manage Service Request (SR). Responsibilities include monitoring of the SR raised and assessing impact with the system Maintenance Vendor.

i. Manage System Investigation Request (SIR)/ Problem Report (PR). Track SIRs and system defects reported by users. Ensure prompt resolution is provided by the system Maintenance Vendor to the defects reported, and prompt clarifications are provided for SIRs.

j. Monitor the progress of outstanding tasks to be completed by the system Maintenance Vendor or users; ensure timely and complete resolution of such tasks, deliverables to conform to the standards and control defined for the programme.

k. Monitor and track the closure of follow-ups for batch job failures.

l. Provide support to the system reporting and data patching team on queries from functional perspective.

m. Perform project planning with system Maintenance Vendor, Interfacing team, Infra Team, external systems, etc.

Required Competencies

• Good knowledge of information technology, especially in the areas of SAP HCM ERP.
• With SAP HCM ERP knowledge is preferred.
• Good planning and coordination skills.
• Strong writing, verbal communication and presentation skills.
• Good team player, responsible and conscientious.
• Resourceful, independent, responsive and pro-active.
• Proficiency in Office productivities suites such as Microsoft Office.
• Proficiency in ARIS tool is advantageous.
• Good understanding of the data design in SAP HCM is preferred.
• Possess strong interest in investigating and identifying causes of issues, and able to propose solutions to rectify the issue.

Required Working Experience

• At least 4 years of working experience in information technology of which at least 2 years of working experience in SAP ERP.
• Experience in SAP HCM ERP is preferred.

Only for Singaporean

Roles and Responsibilities:

• Perform daily operational activities which includes attending to customers' enquiries, needs and complaints
• Perform preventive and breakdown technical support and maintenance for mechanical/electrical services, plumbing & sanitary services, Aircon servicing and maintenance, ACMV systems, chillers, and electrical control
• Handling works at Grade A Commercial Buildings

Requirements

• Nitec in Mechanical / Electrical or related field
• Candidates with 2 years or more related experience in Facilities Management will be an added advantage
• No experience is welcome to apply (on Job Training)
• Positive attitude, good interpersonal and customer-centric skills
• Shift Work required (3 shifts: Morning, Afternoon and Night)
• Night shift allowance provided
• Work Location: CBD
• Only Singaporeans may apply

Responsibilities and Tasks:

• Responsibilities and Tasks:
• Drive system improvements and assist with projects related to various MES applications
• Drive global alignment of Best Known Methods for system setup, for both Traveler and Process Control
• Work on projects that optimize MES system setup
• As the application owner, deliver training and provide feedback to the team on any trouble shooting or problem solutions
• Deliver software system enhancement, training, updates, and upgrades
• Provide automation solution for continuous systems and productivity improvements

Requirements ;

• Masters/Bachelors in any engineering disciplines

Qualifications

• Excellent verbal and written communication skills and the ability to present data in large meetings
  
• Proven ability to coordinate efforts across a variety of groups.
  
• Working knowledge of Fab processing
  
• Strong data analysis and computer skills
  
• Proven ability to utilize programming tools (C++, SQL, Python, R, Visual Studio) a plus
  
• Proven ability to organize and prioritize multiple tasks effectively
  
• Proven ability to make sound, informed decisions
  
• Proven ability to lead and coordinate meetings
  

We’re on a mission to make financial services accessible and effortless for SMEs. As one of Singapore’s latest digital wholesale banks fully regulated by MAS, we’re committed to continuous innovation to bring about simpler, safer and more rewarding financial services. #bringingaboutwhatsnext

Job description

• Understand how the Bank’s risk appetite and risk culture should be considered in day to day activities and decisions
• Implement collection strategies and key processes for the Collections Team
• Design and coordinate the implementation of systems requirements for collections, reporting requirements and ensure high levels of automation
• Perform the Collections Function on a day-to-day basis including skip tracing and liaison with external agencies including engagement with debt collection agencies to institute collection strategies
• Develop, maintain and monitor the KPIs for external agencies
• Conduct daily portfolio monitoring and regular reviews on delinquent accounts
• Assess and recommend remedial actions on distress accounts for approval
• Assess and prepare accounts for write off
• Manage collection complaints and develop resolution timeframe and benchmarks
• Prepare reporting dashboards (including but not limited to delinquency trends, flow rate velocity, recovery indicators, forecasting and making provisions for loan impairments) for management’s review
• Recommending appropriate Loan classification for each distress borrower
• Initiating Legal Proceedings on problem credits where applicable
• Optimise digital collection strategies and review effectiveness against cost impact
• Conduct lessons learnt and training activities to promote risk/control awareness

Requirements:

• Bachelor Degree or above with minimally 5-7 years of relevant collections experience preferably in SME/Business Banking
• Experience with Statistical models and ideally AI models in collections
• Strong analytical and writing skills
• Strong knowledge of industries and economic environment in the region
• Familiar with MAS regulations such as MAS Notice 612, MAS guideline on Risk Management Practices and other relevant regulations

Operations (Non-Halal)

• To prepare and ensure there are sufficient food items and non-food items to serve to customers
• Cooking – responsible for checking of oil condition, follow standard of procedures for frying and grilling of food and other food items
• Responsible to ensure food hygiene and cleanness of the kitchen to provide safety to both our company employees and customers
• Greet customers, take orders, suggest and recommend meal promotions appropriately
• Maintain the cleanliness of the back & front counter area, chiller, ice bin and beverage equipment on a regular basis

Other Requirements

• Ensure sufficient crew members to provide the best customer experience in terms of kitchen and counter staffing levels by doing recruitment, training and coaching
• Ordering, stock check, ensure condition of all delivery items are within specifications and ensure sufficient proper storage of all stocks
• Responsible for the sales and cash float used during the shift, comply with all the Finance and Operations Dept cash-handling policies
• Responsible to ensure our customers get the best service and experience by minimizing complaints, performing service recovery and giving recognition to staff based on customer compliments
• Ensure all equipment and the entire restaurant are fully-functioning, take actions to initiate repairs where necessary, etc
• Build sales for your restaurant by motivating and training your staff in terms of speed of service and product quality
• Oversee and conduct daily operations at the Restaurant
• Ad-hoc tasks assigned by direct supervisor

IT Problem Management Lead

Job posting done by Sheralynn Tjioe, Technology Recruitment at Kerry Consulting

Email: [email protected]

Our Client is a leading leading stable firm.

The IT Problem Management Lead, as part of the IT Service Management (ITSM) team at a financial institution ensures that ITIL processes are operationally relevant and optimized, providing technology teams with a framework to deliver effective IT services to customers.

The Technology Problem Manager is tasked with identifying, analyzing, and mitigating the root causes of major incidents and recurring IT issues. This role is crucial for maintaining long-term stability within the IT environment by preventing incidents from recurring, enhancing system performance, and minimizing disruptions.

Key Responsibilities

• Proactively identify potential problems through analysis of incident trends and service data.
• Lead root cause analysis (RCA) initiatives for recurring and major incidents to prevent future occurrences.
• Document the outcomes of RCA meetings, ensuring comprehensive investigations that consider all contributing factors and potential systemic issues.
• Present root cause analyses, action plans, and resolutions clearly to both technical and non-technical stakeholders.
• Communicate findings and updates with relevant parties to enhance service reliability.
• Maintain and improve the problem management process in accordance with ITIL best practices.
• Oversee the Known Error Database (KEDB), ensuring that all known errors are accurately documented and accessible to relevant teams.
• Monitor and track known errors to ensure they are addressed promptly, minimizing operational impact.
• Collaborate with incident and change management teams to update or retire known errors as fixes are implemented.
• Share known errors and workarounds with relevant teams to improve the efficiency of incident resolution.
• Identify risks that could lead to disruptions and work proactively to mitigate them through effective problem management.
• Track and report all problem management-related key performance indicators (KPIs) in a timely manner.

Requirements

• A minimum of 5 years of experience managing problem investigations within a complex technological environment that supports real-time transactions.
• ITIL v3/v4 Foundation Certification is required; advanced ITIL certifications are preferred.
• Relevant technology certifications (e.g., AWS, Azure, Cisco) are a plus.
• Excellent communication and writing skills, with the ability to articulate complex matters clearly.
• Strong understanding of IT infrastructure components (servers, databases, networking) and their interdependencies.
• Proven experience in conducting complex root cause analyses and incident resolution in multi-vendor and multi-platform environments.
• Familiarity with monitoring and alerting tools (e.g., ELK, SolarWinds).
• Self-motivated and capable of working independently.
• Strong problem-solving skills, with the ability to analyze intricate technical issues and perform effective root cause analysis.

To Apply:

For a confidential discussion regarding your next Technology role, please submit your resume (in MS Word format) to Sheralynn Tjioe at [email protected], quoting the job title. We regret that only shortlisted candidates will be contacted.

Registration No.: R1878306 License No.: 16S8060

Roles and Responsibilities:

• Perform daily operational activities which includes attending to customers' enquiries, needs and complaints
• Perform preventive and breakdown technical support and maintenance for mechanical/electrical services, plumbing & sanitary services, Aircon servicing and maintenance, ACMV systems, chillers, and electrical control Working in Grade A Commercial Buildings

Requirements:

• Nitec in Mechanical / Electrical or related field
• Candidates with 2 years or more related experience in Facilities Management will be an added advantage.
• Positive attitude, good interpersonal and customer-centric skills
• Shift work required (3 shifts: Morning, Afternoon and Night)
• Working Location: CBD

The candidate will be responsible for the management and maintenance of M&E facilities in a Grade A commercial building. You will oversee functions and activities of day-to-day M&E systems and suggest improvement maintenance plans, you will also be involved in developing, implementing, reviewing and maintaining the maintenance regime and process review. In addition, you are required to oversee the works carried out by the contractors and ensure minimal disruption to the building operation.

Roles and Responsibilities:

• Support in the facilities management services, which include M&E support of the building
• Assist in the supervision of contractors in planning, coordination and execution of corrective, preventive maintenance, integrated system tests and annual building shutdown activities
• Assist in the preparation of regular reports for internal and external customers
• Assist in cost management and price negotiation with the vendors
• Support in other Ad-hoc project

Requirements:

• Diploma in Mechanical/Electrical or Facilities Management or its equivalent
• Certified Senior Fire Safety Manager will be considered a priority
• Relevant experience in Facility Building Maintenance services, ACMV equipment/chillers
• Knowledge in BMS or M&E infrastructure will be an advantage
• Excellent interpersonal and communication skills
• Fresh graduates are welcome to apply
• Shift work required (3 rotating shifts: Morning, Afternoon and Night)
• Only Singaporeans may apply