JOB PURPOSE:

As part of our initiative to start an Innovation Centre of Excellence for Sustainability in Singapore, we are looking for passionate and quick-thinking individual, in the area of Artificial Intelligence (AI) to join our dynamic team. The ideal candidate will have strong background in artificial intelligence and machine learning, and be responsible to develop cutting-edge solutions and drive AI solutions to empower management for better decision. This successful candidate needs to work with cross-functional teams to design, implement and optimize AI models and applications.

KEY RESPONSIBILITIES:

• Learn and understand WSI Sourcing business workflow and data requirements.
• In the capacity as an AI business partner, design, develop and deploy AI and machine learning models within the organization.
• Develop and implement data collection techniques where needed.
• Identify, analyze and preprocess large datasets to ensure quality and readiness for model training.
• Continuously monitor and improve model performance, accuracy and efficiency.
• Collaborate with software engineers to integrate AI solutions into existing systems and applications.
• Evaluate and define new process improvement opportunities

JOB HOLDER’S COMPETENCIES & EXPERIENCE:

• Bachelor’s or Master’s degree in Computer Science, Information Management, Statistics or Mathematics
• At least 3 years of relevant working experience in Artificial Intelligence, Machine Learning, Computer Vision, Statistics, Data Analytics, or Data Science
• Familiar with AI/ML frameworks and libraries.
• Experience with at least one programming languages, including Python, C#
• Technical expertise regarding data models, database design development, data mining and segmentation techniques would be advantages
• Experience with the implementation of Large Language Models and reinforcement learning will be preferred.
• Familiar with supply chain concepts and best practices is a plus.
• Proficient in data automation as well as intelligent document processing

Position Overview:

We are seeking a Voice Engineer with expertise in Verint or Workforce Optimization (WFO) systems under the Avaya platform. The selected candidate will play a crucial role in providing Level 1 to 3 support to our banking client, ensuring the seamless operation and optimal performance of their voice systems.

Key Responsibilities:

• Provide expert-level support for Verint or WFO systems deployed within an Avaya environment.
• Troubleshoot and resolve complex technical issues related to voice systems, including call recording, quality monitoring, and workforce management.
• Collaborate with internal teams and external vendors to address system integrations, upgrades, and enhancements.
• Conduct proactive monitoring and performance tuning to maintain system stability and efficiency.
• Participate in the planning, implementation, and testing of system upgrades and migrations.
• Document technical procedures, configurations, and troubleshooting steps for knowledge sharing and training purposes.
• Serve as a subject matter expert and mentor for junior team members.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Minimum 2 years of experience working with Verint or WFO systems in an Avaya environment.
• Proficiency in Avaya Aura Communication Manager and Avaya Application Enablement Services.
• Strong understanding of SIP, VoIP, and telephony protocols.
• Experience with SQL databases and SQL query language.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal abilities.

Preferred Qualifications:

• Avaya certifications (e.g., ACSS, ACIS) or Verint certifications.
• Experience working in a banking or financial services environment.
• Knowledge of regulatory compliance requirements related to call recording and voice systems (e.g., PCI DSS, GDPR).

We are seeking an experienced Senior Visualization Engineer to join our Network Observability team. The role will partner with visualization developers and data engineers to focus on data analytics, providing actionable proactive guidance for sustainment of critical network components such as routers, switches, firewalls, wireless access points, and other core network infrastructure components. The role will be responsible for identifying and mining network metric/trace/log repositories to create custom analytical tools for IT and Business stakeholders.

Responsibilities:

• Act as a senior member of a Network Data Insights team, providing an influential voice to drive strategic guidance to engineering and operations teams globally.
• Be an energetic, approachable initiative-taker who is passionate about data and data mining.
• Ensure the availability, performance, and security of the organization's network infrastructure through proactive monitoring, analysis, and optimization.
• Maintain a robust network monitoring system that captures and analyses network traffic, device performance.
• Develop and implement proactive activities such as automation, AIOps, and intelligent alerting mechanisms.

Qualification and Experience:

• High school diploma or equivalent. Bachelor's degree in computer science, engineering, statistics, or similar data science focus is preferred.
• Familiarity with key components and best practices of Observability.
• Strong engineering or operations experience with the components of a large global network infrastructure such as Routers, switches, LAN/SD-WAN, Firewalls, etc.
• Familiarity with network monitoring, reporting, and observability tools such as: Logic Monitor, Thousand Eyes, Moogsoft, Dynatrace, NetBrain, Elastic.Experience with data visualization tools such as Tableau, Power BI, Grafana Nobl9, or equivalent.
• Strong experience in building actionable dashboards in any of the BI Platforms.
• Experience in writing SQL queries to understand or build dashboards.
• Experience in embedding visualization into Web applications.Experience with one or more general purpose programming languages such as Java, JavaScript, Python, etc.Passionate about data and good data evangelist.

The Sr. Systems Engineer in the Developer Experience group will be responsible for engineering and supporting various technologies and tools to provide best Developer experience for Visa’s Development community.  Key responsibilities include:

• Engineer vendor products to Visa’s environment by installing, upgrading, patching, and maintaining Developer tools. 
• Interface with internal departments such as Cybersecurity and Governance groups to ensure controls are established maintained and complied for all Developer tools.
• Interact with vendors and provide necessary feedback to tailor vendor products to meet Visa’s needs.
• Develop standards and enforce governance across CICD practices
• Create and maintain templates and catalogs of pipelines and manage inner sourcing processes
• Perform regular housekeeping on tools to provide high standards of application stability and reliability.
• Support ongoing Developer Tools projects and provide technical input as needed.
• Support complex technical issues in an interop production environment.
• Participate in L3 on-call support rotation.

Tools Include:

• Project management
• Source code management.
• Build and Deployment management.
• Test and Quality tools.
• Cloud services for DevOps   
• Developer productivity and analytics tools.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

The Staff Systems Engineer in the Developer Experience group will be responsible for engineering and supporting various technologies and tools to provide best Developer experience for Visa’s Development community.  Key responsibilities include:

• Engineer vendor products to Visa’s environment by installing, upgrading, patching, and maintaining Developer tools. 
• Interface with internal departments such as Cybersecurity and Governance groups to ensure controls are established maintained and complied for all Developer tools.
• Interact with vendors and provide necessary feedback to tailor vendor products to meet Visa’s needs.
• Develop standards and enforce governance across CICD practices
• Create and maintain templates and catalogs of pipelines and manage inner sourcing processes
• Perform regular housekeeping on tools to provide high standards of application stability and reliability.
• Support ongoing Developer Tools projects and provide technical input as needed.
• Support complex technical issues in an interop production environment.
• Participate in L3 on-call support rotation.

Tools Include:

• Project management
• Source code management.
• Build and Deployment management.
• Test and Quality tools.
• Cloud services for DevOps   
• Developer productivity and analytics tools.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Job Description

a) To report to the Manager or team leader as shown in the organization chart. He/she is responsible for the assigned or related project tasks and responsibilities.

b) The detailed duties and responsibilities include but not limited to the following:

• Study and fully understand the ISO requirements, technical drawings, scope, contractual requirements and sub-contract agreements. Work with the consultants to resolve technical issues prior to construction.
• Submit to superior for feedback and concurrence on short or medium-term programmes and execute the works according to the detailed programme.
• Ensure that the works are carried out according to the approved drawings, quality procedures and EHS requirements. Managing the works with excellent housekeeping is a key focus.
• For quality management, the engineer is responsible to fully implement with the quality recordings, carry out result analysis and formulate action plans for continuous improvement.
• Implement and maintain proper recordings to comply with EHS, quality, client and authorities’ requirements.
• Responsible for cost management so that the materials used for both temporary works and permanent works are not damaged or control the wastage within specified tolerance. Rework or abortive work which has serious time and cost impacts shall be avoided.
• Ad-hoc matters as assigned by the PM which is necessary for the execution of the project.

Job Requirements

• Diploma/Bachelor's degree in Civil & Structural Engineering
• Mininum 2 - 5 years' experience working in construction industry
• Preferably with HDB experience

Job Description & Requirements

Job Description

a) To report to the Manager or team leader as shown in the organization chart. He/she is responsible for the assigned or related project tasks and responsibilities.

b) The detailed duties and responsibilities include but not limited to the following:

i) Study and fully understand the ISO requirements, technical drawings, scope, contractual requirements and sub-contract agreements. Work with the consultants to resolve technical issues prior to construction.

ii) Submit to superior for feedback and concurrence on short or medium-term programmes and execute the works according to the detailed programme.

iii) Ensure that the works are carried out according to the approved drawings, quality procedures and EHS requirements. Managing the works with excellent housekeeping is a key focus.

iv) For quality management, the engineer is responsible to fully implement with the quality recordings, carry out result analysis and formulate action plans for continuous improvement.

v) Implement and maintain proper recordings to comply with EHS, quality, client and authorities’ requirements.

vi) Responsible for cost management so that the materials used for both temporary works and permanent works are not damaged or control the wastage within specified tolerance. Rework or abortive work which has serious time and cost impacts shall be avoided.

vii) Ad-hoc matters as assigned by the PM which is necessary for the execution of the project.

Job Requirements

- Diploma/Bachelor's degree in Mechanical Engineering

- Mininum 2 - 5 years' experience working in construction industry

- Have experience with HDB projects

Overview:

The Infrastructure Engineer is responsible for IT system infrastructure design and implementation projects for Japanese bank customers.

Responsibilities

· Responsible for the design, installation & configuration, testing and other customer support in IT system implementation projects, mainly with Microsoft Windows and Linux environment to the specifications of client’s requirements

· Understanding the customers’ system architecture and design

· Perform on-site and remote support for OS / middleware / network troubleshooting

· Perform regular maintenance to maintain the infrastructure including mission critical systems

· Manage project documentations (e.g. architecture design, parameter design, test spec plan/result, operation procedure manual etc) for new IT system implementation & its change.

· Any other ad-hoc duties as required or assigned

Requirements:

Have good experience as administrator

· Bachelor Degree in Information Technology/Information Systems/Computer Science, Business IT or its equivalent

· At least 3 years of working experience in Windows/Linux server environments.

· Good understanding and work experience on ITSM standards, processes, guidelines and provide the best practices.

· Experience in middleware software configuration design & installation in any mission critical system implementation projects or strong will to expand the capability for system designing area

· Experience in Installing, configuring, troubleshooting and testing in Operating systems.

· Knowledge in Windows / Linux clustering setup and troubleshooting.

· Knowledge in Storage system, network system (TCP/IP, load balancer and firewall)

· Knowledge in Enterprise backup systems (eg. Arcserve)

· Scripting experience (e.g. Powershell/VBS/Python/Shell) for BAU tasks automation

· Good-to-have skills:

- Linux and Middleware (IBM MQ / Connect:Direct / Veritas cluster ) experience

- Job management software and system monitoring software knowledge

- VMware knowledge is added advantage

- SQL / Oracle database implementation

· Good Analytical and problem-solving skills

· Proactive personality, Team player/contributor

· Strong verbal, written communication skills

· Strong willingness to learn new technology and skills

· Prior working experience in the Japanese Company is an advantage

Location: Woodlands

Working hours: 44hrs per week

Roles & responsibilities:

• Oversee a team of technical supervisors on-site to ensure all activities align with regulations and client specifications.
• Report to the C&S Qualified Person (QP) and collaborate closely with regulatory authorities and contractors to supervise on-site operations, address any issues, and ensure timely project completion.
• The appointed individual must demonstrate proficiency in supervising structural work by identifying any discrepancies in the contractor's work.
• They should possess a strong ability to interpret drawings and contract documents related to the tasks at hand.
• Additionally, the appointee should have a thorough understanding of local requirements, particularly in relation to BCA’s criteria for buildability and safety assurance systems.
• Regular site inspections should be conducted to ensure the builder's compliance with health and safety regulations in accordance with the Ministry of Manpower (MOM).
• Manage site supervisors regarding C&S engineering tasks.
• Attend site meetings focused on progress, variations, and coordination, while also interpreting drawings and contract documents for the work to be performed.

Requirements:

• Minimum 2 years experience in LTA projects.
• Degree in Civil/Structural Engineering acceptable for registration with the PE Board, Singapore.
• Accredited with IES/ACES with a valid Resident Engineer Practicing.

RESPONSIBILITIES (E.g. Job Scope) :

• Review design submissions to ensure they comply with design codes and contractual requirements
• Check shop drawings and seek clearance from QP and Client.
• Project design support (coordination with consultant, design of temporary structure associated with TBM activities, preparation of documents in project design)
• Support ad-hoc design issues as required by Design Manager
• Other ad-hoc duties as assigned by superior.

REQUIREMENT (E.g. Qualifications, Certifications, Experience) :

· Educational Level and the field of study: Bachelor Degree in Civil Engineering_

· Type of experience required: at least 3 years experience in design engineering for bored tunnelling LTA project.

· Amount of experience: 3 years experience in underground tunnelling project

· Candidate must be willing to commit to the contract term. (6-8 months)

Working hours: 44Hrs/week

Roles and Responsibilities:

• Assist the Project Manager in overseeing and coordinating all MEP services to ensure timely completion within the project schedule.
• Collaborate closely with clients, consultants, and subcontractors on technical issues.
• Supervise and coordinate M&E services, working in conjunction with other departmental staff to adhere to project timelines.
• Execute mechanical and electrical works for building construction.
• Oversee daily site operations.
• Manage project supervision and documentation.
• Oversee the submission of method statements, drawings, materials, samples, and progress reports from M&E subcontractors.
• Participate in progress, site, and MEP meetings.
• Ensure compliance with all relevant standards, codes of practice, and safety regulations.
• Guarantee that M&E work is completed on time and within budget.
• Ensure high-quality workmanship and adherence to safety regulations.

Requirements:

• Diploma or Degree in Mechanical/Electrical/Building Services/Environment Engineering or any relevant qualification
• Knowledge of MEP services and familiar with local code of practice
• At least 3 years of working experience in the related field is required for this position

As Infrastructure Engineer you will be required to implement and support monitoring, automation and batch scheduling tools

What will you do?

1. Understand Operation business needs and translate into technical requirement

2. To implement monitoring, automation and batch scheduling tools

3. To support post implementation tasks including patching and upgrades.

4. To recommend best practices to meet project requirements

5. Assist in POC/POV, product evaluation and tech refresh activities

• Install, upgrade, support and troubleshoot Windows 7, Windows 8.1, Windows 10 and Microsoft Office
• Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers
• Provide user data and application recovery
• Providing Remotely support.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software
• Use tools and methodologies to load, copy and customize operating system configurations for deployment
• Responsible for tracking hardware and software inventory
• Familiarize end users on basic software, hardware and peripheral device operation
• Take ownership and responsibility of queries, issues and problems assigned to the Desktop Support Engineers
• Works with vendor support contacts to resolve technical issues within the desktop environment
• Escalate issues and involve experts wherever required in order to resolve issues as quickly as possible and any other authorized desktop applications & Microsoft or related security patches/Policies
• Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorized peripheral equipment
• Performs general preventative maintenance tasks on computers, laptops, printers and any other authorized peripheral equipment
• Performs remedial repairs on computers, laptops, printers and any other authorized peripheral equipment
• Customize desktop hardware to meet user specifications and site standards
• Provide VIP support (When required)
• Resolve and update incidents with in SLA and also update stakeholders for P1 cases

Ideally you have

• Min. O-levels or NITEC / Diploma / Degree in Computer Science, Information Technology, Infrastructure Support or related field.
• All candidates with Desktop / IT Support experience (Minimum 6 months of working or internship exp.) or those with related knowledge are all welcome to apply!

Responsibilities:

· Software development and implementation for high speed automated equipment

· Software design, coding, testing, debugging and validating

· Evaluating and establishing system performance and specifications

· Provide software technical support to a team of field service engineers

· Software maintenance of existing equipment

Requirements:

· Degree in any Engineering discipline with minimum 3 years of experience in software development in the automation / semiconductor industry

· Strong programming skills in C / C++

· Must have good hands-on experience in programming multi-threaded windows application using Visual C++

· Good knowledge of electronic components, motion control and interfacing with inspection systems

· Strong Mathematical and Algorithmic development skills

· Must be self-motivated and able to work independently

· Proficient in English (both written and spoken)

· Able to travel overseas for field support when required

· Must be prepared to work overtime when necessary

Department Overview:

The stage R&D department develops new technologies and products for the stage business unit. We work on a wide range ofproducts ranging from ultraprecision systems that achieve nanometer-level precision for semiconductor applications, to large format and highly dynamic gantry systems capable of accelerating hundreds of kilograms of mass in excess of 4 g's. The R&Dteam comprises members with diverse technical specialities working in an interdisciplinary setting on some of the mostchallenging technical problems in the company.

Job Description

• Carry out mechanical design of multi-axis stages and motion systems.
• Carry out basic engineering analysis & computation to validate preliminary design concepts.
• Carry out finite element analysis to optimise and validate mechanical static and dynamic. characteristics-Prepare engineering drawing packages (2D and 3D) for manufacturing.
• Prepare manufacturing documentation of new products (e.g. assembly drawings, work instructions, test plans) to prepare for transfer to manufacturing.
• Conduct hands-on assembly and mechatronics debugging of prototype stages or motion systems.
• Design and conduct experiments to address gaps in knowledge and mitigate technical risk of design.
• Work with local and overseas teams (such as Sales, Applications, Manufacturing) within the organisation to support theentire product lifecycle (i.e. from conceptualisation to commercialisation).

Qualifications

• Undergraduate training in Mechanical / Mechatronics engineering or related field, prefer GPA better than 4 out of 5.
• Preferably with 1-2 Year(s) of working experience in relevant engineering industry.
• Applicants without experience but with good learning ability are welcome to apply.
• We will consider applicants with alternative background with strong interest and motivation to learn.

Other Information

Skillset(s) Requirement:

1. Knowledge of CAD tools.
2. Understanding of basic mechanical engineering analysis and design calculations for precision design.
3. Experience with Finite Element Analysis of Mechanical static and dynamic modelling/simulation would be a plus.
4. Ability to design and conduct simple experiments, and to draw meaningful conclusions from the results.
5. Hands-on experience in performing mechanical assembly and testing validation.
6. Experience and/or knowledge in basic technical documentation preparation (e.g. assembly work instructions).

Attributes:

1. High willingness to learn and commitment to developing as proficient practicing engineer.
2. Strong and clear communicator.
3. Conscientious worker with ability to perform under dynamic high-stress situations.
4. Basic time management skills to handle assigned tasks independently with limited supervision.
5. Meticulous attention to quality, detail and reliability.

As part of Level 3 Development team the enhanced functionality a scrum team you will:

• Design, develop and implement features, enhancements, Webservices, Microservices, tools and utilities in a client facing environment on a platform that is highly scalable and resilient on the N-tier architecture in Agile development life cycle.
• Acquire comprehensive knowledge of the Visa Dispute business domain, contribute to requirement analysis, evaluate various coding alternatives, and participate in scoping and sizing activities.
• Perform third and fourth level support in production and client certification environment with root cause analysis including identifying, developing, and providing solutions for production issues.
• Analyze and identify the root cause of performance issues and propose changes to designs and new enhancements for resiliency and scalability.
• Engage in effective communication and collaboration with team members, including vendor partner teams
• Participate in technological proof-of-concepts, embrace new technologies and frameworks and in code review processes to ensure quality and consistency
• Produce and maintain technical documentation to support development and operational initiatives
• Collaborate with Product Owners, Architects, SME's, DevOps, Security, Business, Performance, Automation, and Operations teams to ensure alignment across initiatives.
• Strive for excellence and innovation in service delivery, seize opportunities and consistently think and act ahead of the curve to drive success

Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce. We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people.   While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.     

The Opportunity: 

We are looking for Versatile, curious, and energetic Software Engineers who embrace solving complex challenges on a global scale.  As a Visa Software Engineer, you will be an integral part of a multi-functional development team inventing, designing, building, and testing software products that reach a truly global customer base. While building components of powerful payment technology, you will get to see your efforts shaping the digital future of monetary transactions.   

The Work itself: 

• Design code and systems that touch 40% of the world population while influencing Visa’s internal standards for scalability, security, and reusability 

• Collaborate multi-functionally to create design artifacts and develop best-in-class software solutions for multiple Visa technical offerings 

• Actively contribute to product quality improvements, valuable service technology, and new business flows in diverse agile squads 

• Develop robust and scalable products intended for a myriad of customers including end-user merchants, b2b, and business to government solutions. 

• Leverage innovative technologies to build the next generation of Payment Services, Transaction Platforms, Real-Time Payments, and Buy Now Pay Later Technology 

• Opportunities to make a difference on a global or local scale through mentorship and continued learning opportunities 

Essential Functions:

• Works with product owners to gather and refine requirements for one product, adding and taking into account existing tools and solutions across departments.

• Develops and designs moderately advanced architect solutions that are robust and scalable, considering integrations with other solutions across the internal technical ecosystem.

• Provides domain expertise on the development of user documentation of solutions and implements standard processes in user documentation.

• Plays a significant role in the development and delivery of new features within a product from end-to-end.

The Skills You Bring:

• Energy and Experience: A growth mindset that is curious and passionate about technologies and enjoys challenging projects on a global scale

• Challenge the Status Quo: Comfort in pushing the boundaries, ‘hacking’ beyond traditional solutions

• Language Expertise: Expertise in one or more general development languages (e.g., Java, C#, C++)

• Builder: Experience building and deploying modern services and web applications with quality and scalability

• Learner: Constant drive to learn new technologies such as Angular, React, Kubernetes, Docker, etc.

• Partnership: Experience collaborating with Product, Test, Dev-ops, and Agile/Scrum teams

**We do not expect that any single candidate would fulfill all of these characteristics. For instance, we have exciting team members who are really focused on building scalable systems but didn’t work with payments technology or web applications before joining Visa.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

We’re searching for a Senior Network & Security Engineer (L3 Support) to be part of our diverse team of talent here at NCS!

Overview

As a Network and Security Engineer (Level 3 Support), you will be responsible for providing advanced and in depth technical support and troubleshooting for network and security issues. You are required to have a very strong understanding of network infrastructure, security protocols, and the ability to work in a 24x7 environment.
 

What will you do?

• SME for Network and Security: Provide escalation support for Network (Cisco, Aruba, Alcatel, F5) and Security Products (Check Point, Palo Alto and Fortinet)
• Troubleshoot and Resolve Issues: Provide advanced to in-depth troubleshooting for network and security incidents, including routers, switches, firewalls, VPNs, and other network devices.
• Incident Response: Respond and resolve network and security incidents in a timely manner, ensuring minimal downtime and impact on operations and strict adherence to committed SLA. First responder to Priority 1 incidents and resolved incidents within OneCare contractual SLA
• Documentation: Maintain detailed documentation of network configurations, changes, and incidents. Create and update technical documentation and standard operating procedures.
• Collaboration: Work closely with Level 2 and Level 1 support teams, remote and field support network/security engineers to resolve complex issues and improve network performance.
• On-call Support: Provide 24x7 on-call support on a rotating basis, ensuring availability to address critical issues as they arise

 The ideal candidate should possess:

• Diploma / Degree in Computer Science / Computer Engineering / Information Technology related field, or IT equivalent
• Preferably 5 or more years of working experience with focus on network and security support roles
• In depth knowledge of network protocols (TCP/IP, DNS, DHCP), network devices (routers, switches, firewalls), and security technologies (VPN and IDS/IPS)
• Deep understanding of packet capture analysis and network physical and logical topologies
• Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical users.
• Ability to express oneself to stakeholders
• Willingness to work in a 24x7 environment, including nights, weekends, and holidays as needed

Position Summary:

The Workload Automation & Scheduling group is responsible for engineering and support of the Workload Automation IT infrastructure for Visa Inc. and VisaNet via Vendor Tools and Homegrown Web Application Utilities. The team is responsible for all technical aspects of design and build for the Workload Automation lifecycle from project initialization, system installation, application test & build and maintenance, operational support to application and system decommissioning. This role is an Advanced SME individual contributor role responsible for identifying and resolving issues of moderate to high complexities to do with Visa’s Workload Automation Scheduling, VFT/MFT. This position is at a professional level and requires strong execution and analytical abilities to diagnose, mitigate and resolute small to highly complex events. This role works independently and receives minimal guidance providing out of the box solutioning, innovation and keeping up with the latest industry innovative workload automation processes.

RESPONSIBILITIES:

• Engineer, Design and build new application services from PD within Workload Automation Tools (BMC Control-M & Broadcom ESP)
• Excellent Problem Determination skills to ensure mitigation time is kept to a minimum in meeting SLA and uptime expectations.
• Strong experience with Agile development incorporating Workload Automation tool / Batch processing into Full CI/CD technologies such as GIT, Maven, Jenkins, Chef, Sonar, JUnit, Mock frameworks. To ensure version control is followed.
• Perform installation and support for the Workload Automation platform running on Linux and Prostgress DB systems with the help of IRE and vendor’s engineers to ensure patch level are current and we’re clear of any vulnerabilities.
• Advance understanding to write and integrate into WA tools scripts for automation in the following languages as well new technologies NodeJS, MVS JCL & REXX, HTTPs API, JSON, Python, HTML, XML, Shell and JavaScript.
• Proactively work with Ops PRE, PD and or vendors to provide a resilient, flexible and fit for purpose solution around Workload Automation for Visa’s & M&A’s internal and external customer resolving issues and system problems. Gather requirements set up meeting internally as well as with our vendors to engineer solutions.
• Consulting with and supporting capacity planning efforts to ensure our tooling has the capacity to manage the workload executed via those tools.
• Provide 24X7 production support of Visa operations. Requires on-call rotational support for geographically dispersed data centers.
• Ensure that all server deployment follow Visa security guidelines and report any non-compliance for the Workload Automation Platform.
• Communicate and work cordially in global team with teammate from different culture and in time zone.
• Manage workload and escalate to appropriate Engineers and manager, as needed.
• Work with other support, development, and user groups to manage requests from the perspective of automation and BRP failover design and functionality. Implementing a Red Button solution as well as engineering self-service solutions.
• Work with vendors on software issues and problems as needed.
• Basic use of documentation tools, such as Microsoft Project, Microsoft Excel, and Microsoft Power Point.
• Assist with the WA engineers to set up working sessions with technical leaders and users from all levels to promote the Workload Automation capabilities to ensure teams have appropriate knowledge and expertise of Visa’s Batch processing strategy.
• Act as Change Coordinator to Process, Assign and Report Enterprise tooling changes assigned to Gsched & Workload Automation working with Ops, PRE & PD groups.
• Provide guidance for Junior & peer engineers on technical knowledge and processes.
• Participate with Sr. Engineers in setting up product demo sessions with the Vendor and internal ATC’s & PD Architects

Degree in Civil Engineering / Geotechnical Engineering with 3 - 5 years experience in Geotechnical and Structural Instrumentation works especially working experience in Singapore MRT Projects.

Degree in Civil Engineering / Geotechnical Engineering with 5 to 8 years experience in Geotechnical and Structural Instrumentation works especially working experience in Singapore MRT Projects.

Degree in Civil Engineering / Geotechnical Engineering with 3 - 5 years experience in Geotechnical and Structural Instrumentation works especially working experience in Singapore MRT Projects.

Degree in Civil Engineering / Geotechnical Engineering with 5 to 8 years experience in Geotechnical and Structural Instrumentation works especially working experience in Singapore MRT Projects.

Degree in Civil Engineering / Geotechnical Engineering with 3 - 5 years experience in Geotechnical and Structural Instrumentation works especially working experience in Singapore MRT Projects.

Degree in Civil Engineering / Geotechnical Engineering with 5 to 8 years experience in Geotechnical and Structural Instrumentation works especially working experience in Singapore MRT Projects.

Reporting to the Service Supervisor, in this role you will be part of a National team of Field Service Engineers providing a prompt and effective service to customers within the Water, Power, Petrochemical and other associated Industries.  

In this role you will identify faults, repair, test and modify actuators in the field, carry out planned and preventative maintenance, mechanical and electrical installations of actuators and associated retrofit adaption of components, pedestals and drive shafts and completing accurate and technical site visit reports for each job.

This role would suit a determined problem-solver, who can think logically for troubleshooting issues and has the willingness to travel.

The Salary Range for this position $48K to $55K Per Annum.

Job Description:

• Develop positive and negative scenario with matching End-to-End Automation Test cases using selenium
• Apply testing/quality assurance (QA) techniques to identify functional and/or non-functional defects within an application throughout its entire development and deployment life cycle
• Apply various types of testing including functional, non-functional, and maintenance testing (regression and confirmation testing) on software product
• Log test scripts and test execution results in the project/requirements management tool
• Log/report any defect found as incident reports and regularly following up with the development team to ensure these incidents are fixed

Job Requirements:

• Bachelor’s Degree in Computer Science; Computer Engineering; Software Engineering; or other fields related to Information Technology, Quality Assurance, Software/Systems Testing is required
• Candidate with at least 2 years’ experience in related field
• Experiences with Selenium tool on web applications
• Experiences with software testing tools such as Jmeter and LoadRunner
• Programming knowledge like Java, Java script
• Experiences with Versioning control tools and CICD (git, Jenkins)
• Basic Knowledge on databases such as MySQL, MSSQL, Oracle.
• Experience with different operating systems, Windows, Linux, Mac
• Good attention to details is a must
• Good communication skill both spoken and written English
• Entry levels are welcome to apply.

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Summary:

We are looking for a Senior Software Engineer to develop innovative applications in the domain of Natural Language Processing (NLP). In this role, you will design and implement software solutions that address complex real-world challenges. Your contributions will span the entire software development lifecycle — from gathering requirements to deployment. You’ll work across the full stack, building intuitive user interfaces with strong UI/UX principles and designing efficient APIs, databases, and processing pipelines.

As a senior member of the engineering team, you will play a key leadership role in driving technical excellence. You’ll work closely with product managers to identify and solve critical problems, while fostering a collaborative environment that encourages growth and skill development. Through mentorship, code reviews, and knowledge-sharing, you’ll help team members adopt best practices and sharpen their technical abilities.

Responsibilities:

• Collaborate with product managers, NLP researchers, and stakeholders to design, implement, and deliver high-quality software solutions.
• Apply expertise in programming, software engineering, and data analysis to architect and build reliable, maintainable applications.
• Write clean, well-documented code with comprehensive test coverage using modern abstractions and frameworks.
• Cultivate a learning-oriented environment by providing mentorship, conducting code reviews, and promoting knowledge sharing.

Qualifications:

• Bachelor’s degree in Computer Science, Computer Engineering, related field, or equivalent professional experience.
• 4 to 6 years of experience in the full software development lifecycle, with a focus on NLP applications.
• Proficiency in industry-standard programming languages (e.g. JavaScript, Python) and frameworks for web development (e.g. React, FastAPI) and LLMs (e.g. LangChain, LlamaIndex).
• Strong understanding of API design, relational databases (e.g. MySQL, PostgreSQL), and vector databases (e.g. Weaviate, Milvus).
• Ability to work independently while actively seeking collaboration when necessary to achieve the best outcomes.
• Passion and curiosity for software development — whether through coding, learning, or experimenting with new technologies

We are committed to fostering a collaborative and inclusive work environment where innovation and creativity thrive. If you are passionate about NLP and have the skills to make a significant impact, we encourage you to apply.

Project Client Management:

• Excellent execution of project towards company objectives and client satisfaction
• Good understanding of job nature
• Monitor progress of project and update project status to Superior & Finance Department
• Being efficient & manage project efficiently
• To assist engineers in day-to-day issues

Technical Competencies:

• Good understanding of local code requirements
• Good engineering knowledges in relation to company services offered(eg. M&E professional services, Green Mark Related work etc.)
• Help to review the works of the engineers assigned to you, with the objective of compliance to local authority requirements coupled with sound engineering principals

REQUIREMENTS :

• Degree in Electrical or Mechanical Engineering or equivalent.
• Minimum 5 years of working experience in M&E consulting firm.
• Strong building M&E knowledge with hands-on experiences.
• Knowledge in design and building project and relevant code of practice.
• Proficiency in AutoCAD / BIM software is an added advantage.
• Provide guidance to junior engineers.
• Able to work as a team, assertive, independant and proactive.

Interested candidates please submit updated resume via “APPLY NOW”.

Please include your availability date and expected salary in your resume.

We regret only shortlisted candidates will be notified.