Device Engineer Scope of services
• Perform Asset Management of Infrastructure and Computing Devices
• Provide computer support services (Troubleshooting, patching, configuration, testing and maintenance) for any supported software and hardware.
• Work with 3rd parties vendors
• Provide Training, Coaching and orienting users on how to use computer devices.
• Be responsible for completing assigned tasks on time and to the satisfaction of the users.
• Must be able to handle helpdesk duties.
Requirements:
• Candidate must possess at least a Higher Nitec in IT related qualification/Diploma in IT
•Fresh candidate with related IT Cert. can be considered but must be proficient in Microsoft Words/Excel/Outlook.
• 1-2 years’ experience in similar capacity Technical Skills and experience supporting Computing Devices
• Computing Devices Platform Supported : Windows, IOS and Android ,
• Professional competencies that include:
• Ability to work without supervision
• Good communication skills
• Pro-activeness and Initiative
• Ability to multitask
• Good at problem solving
• Customer service