Executive / Senior Executive / Assistant Manager

Neuroscience Academic Clinical Programme (ACP) Secretariat, National Neuroscience Institute (NNI)

Our team is expanding and we are looking for a new member to join us!

WHO ARE WE:

About National Neuroscience Institute

The National Neuroscience Institute (NNI) is the national and regional specialist centre for conditions of the brain, spine, nerves and muscles. NNI offers treatment for over 20 subspecialties, including stroke, dementia, Parkinson’s disease, brain tumour and brain injury.

NNI operates out of two main campuses (Tan Tock Seng Hospital (TTSH) and Singapore General Hospital (SGH) and four partner hospitals (Changi General Hospital (CGH), KK Women's and Children's Hospital (KKH), Khoo Teck Puat Hospital (KTPH) and Sengkang General Hospital (SKH).

NNI is a member of the SingHealth Duke-NUS Academic Medical Centre.

About Neuroscience Academic Clinical Programme (ACP)

The Neuroscience ACP exemplifies the spirit of excellence and values of NNI in putting patients as our priority. Our mission and goals have always been built on the three pillars of strength to improve the lives of our patients through Patient Care, Education and Research. We have always been involved in academic activities and have a high level of interest in research.

Academic Medicine involves the entire body of NNI. Clinicians, scientists, nurses, allied health professionals, ancillary and administrative staff have a part to play in it. The introduction of the ACP is a major milestone in NNI’s journey of improving patient care and outcomes. With the formation of the Neuroscience ACP, we can now devote more resources to further achieve our mission of driving innovation in Care, Education and Research. The pursuit of our academic mission is primarily to improve patient care and to transform the delivery of care not only in Singapore but in the region.

About the role

As an integral part of Neuroscience ACP Secretariat, he/she will be supporting someof the following duties*:

*exact work portfolio will be regularly adjusted on a consultative manner, with consideration on individual capability, experience, personal interest and future aspiration

Grant Management

· Lead end-to-end grant management process, from grant application, budget management, to progress tracking and reporting

· Support on relevant legal matters such as contract management, MOU, etc.

· Provide support to strategic initiatives such as philanthropic engagements, external collaborations, etc.

Faculty Engagement and Development

· Facilitate faculty and non-faculty engagement and development

· Coordinate the end-to-end process for Academic Appointments, Promotions and Tenure

· Lead strategic outreach and mentorship programs

Drive Strategic Growth

· Drive growth of Neuroscience Innovation through initiatives such as culture building activities and events, strategic planning, program management, etc.

· Support the shaping and growth of Neuroscience Global Health

· Support adhoc strategic initiatives and special projects e.g. process improvements, digital transformation, etc.

WHO WE ARE LOOKING FOR:

Desirable attributes

· ‘People’ person: enjoy working with people of all background; open-minded

· Thrive in uncertainties: comfortable with being the ‘first person’ assigned to a strategic task, comfortable with setting Standard Operating Procedures (SOPs) vs. following available SOPs, prefer constantly evolving work vs. routine desk job

· Self-motivated: require minimal supervision, comfortable to proactively ask for support and guidance vs. expected to be told what to do

· Committed to drive positive change: aspire to contribute to the future of Healthcare, persistent in doing the right things

· Problem solver: goal oriented and view unforeseen challenges as an opportunity to learn and improve, resourceful and innovative

Skills required

• Bachelor degree with relevant working experience preferred (for more senior position); Entry-level candidates are welcome to apply (for entry-level position).
• Comfortable with technology; Proficient in digital tools such as Microsoft Office Suite, Adobe Suite, Tableau, Smartsheet and Canva highly preferred.
• Experience &/ certification in any of the following areas highly desirable: project management, change management, grant management, strategic planning, talent development, event planning, data analysis and visualisation

As a Clinical Excellence and Training Intern, you will play a pivotal role in assessing the quality of our psychological & coaching services (webinars, talks, coaching sessions, clinical sessions, etc.). Your responsibilities will include analyzing feedback from various stakeholders, identifying improvement areas, and implementing systems to improve quality of services.

• Analyze current webinars and in-app sessions to evaluate their quality.
• Solicit and gather feedback from speakers/providers, clients/audiences, and HR representatives/companies.
• Collaborate with cross-functional teams to understand multiple perspectives and incorporate feedback into improvement strategies.
• Monitor and evaluate the quality and satisfaction levels of sessions and webinars.
• Address and respond to provider-related complaints regarding sessions and webinars

• Currently pursuing a degree in Psychology, Counselling, or related discipline
• Strong analytical skills with attention to detail
• Excellent data analysis capabilities, with a keen eye for identifying trends and patterns
• Exceptional problem-solving skills and the ability to generate innovative solutions
• Excellent communication and interpersonal skills to effectively collaborate with various stakeholders
• Fluent in other APAC language is a plus

Responsibilities:

• Perform site selection (if applicable), initiation, monitoring and close-out visits in accordance with contracted scope of work and good clinical practice. If applicable, Clinical Research Associates may be accountable for development of project subject recruitment plan on a per site basis. Support work with sites to adapt, drive and track subject recruitment plan in line with project needs to enhance predictability.

• Provide monitoring visits and site management for a variety of protocols, sites and therapeutic areas.

• Administer protocol and related study training to assigned sites and establish regular lines of communication with sites to manage ongoing project expectations and issues. Evaluate the quality and integrity of study site practices related to the proper conduct of the protocol and adherence to applicable regulations. Escalate quality issues as appropriate.

• Manage the progress of assigned studies by tracking regulatory submissions and approvals, recruitment and enrollment, case report form (CRF) completion and submission, and data query generation and resolution. May support start-up phase.

• Create and maintain appropriate documentation regarding site management, monitoring visit findings and action plans by submitting regular visit reports, generating follow-up letters and other required study documentation.

• Build awareness of features and opportunities of study to site.

• Collaborate and liaise with study team members for project execution support as appropriate.

Requirements:

• Bachelor's degree in a health care or other scientific discipline or educational equivalent.

• Minimum of 1+ years of on-site monitoring experience; or equivalent combination of education, training and experience.

• Computer skills including proficiency in use of Microsoft Word, Excel and PowerPoint and use of a laptop computer

• Good written and verbal communication skills

• Good organizational and problem-solving skills

• Effective time management skills

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Summary:

• 6 Month Contract till 31 July 2024 end
• Other Benefit and Bonus be given, same as permanent staff
• Salary up to $3,800

Reponsibilities:

• Support the program team to ensure that program activities will be implemented on time, scope and within budget, achieving the related performance objectives.
• Manages all internal delivery, community partners, third party providers (contractors) service delivery, where necessary.
• Coordinating the logistics support, facilities and supporting the administrative aspects of the various intervention workshops.
• Facilitate and coordinate the delivery of the program in the community and provide logistics and marketing support.
• Handle ad-hoc assignments when required including helping out in GIC programmes and events as assigned.
• Fosters a strong working relationship between all stakeholders in the program, including partners/providers, the clinical staff, administration and information management staff.
• Ensure compliance to standards and processes to preserve patient privacy, confidentiality, and the security of health information.
• Project /Secretariat Support -Provide administrative support its workgroups and projects
• This includes but not limited to meeting coordination and working with Project Lead(s) to curate meeting agenda, draft minutes of meeting, follow up on matters arising, and project/programme planning.
• Any other special projects, as and when assigned by supervisor.

Requirements

• Minimum Diploma or Bachelor holder in any major.
• Experience in the healthcare industry will be an advantage
• Preferably possess written, analytical, communication and presentation skills
• Proficient in various computer applications, including Microsoft Word, Excel & PowerPoint.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Clinical Patient Service Assistant - HealthCare Assistant

Roles & Responsibilities

Responsibilities:

· Performance of ECG, Spirometry, Eye, Hearing Test, Step Test and other inclinic Testing etc

· Performance of Patient Escort / Transport to & from Hospital and Clinic

· Coordinate with the Medical Personnel

· Maintain medical equipment/ medications etc in working order and cleanliness and working environment

· Attends to any other patient / clinical requirements when needed.

· Use of Telemedical devices to assist Medical Doctor/Nurse for Patient Care

. Assisting the Doctor for Various procedures ,in clinic test and services

. Handle registration of patients, phone calls, emails, electronic communications etc

. Provide In clinic Patient care services

. Use of Electronic Medical Records

. Medication – dispensing and management

. Helps to maintain a clean, safe and neat clinic environment

Requirements:

· Female Personnel / Male Personnel

· Relevant experience is welcome

· Punctuality and Responsible - a very important aspect

· Able to work independantly

. Working Hours: 5.5day week -- 8am/9am to 5pm/6pm - Weekdays, 8am/9am to 12noon/1pm- Saturday

Successful applicants without the qualifications or relavant experience will undergo in house training

Salary starts from $1800 - depending on relavant experience

Applicants

Only Singapore Citizens or Permanent Residents need apply

All potential applicants to send in resume/CV to:

Email: [email protected]

All applications by email please write in Subject: " Clinical Patient Service Assistant - HealthCare Assistant"

Summary:

• 6 Month Contract till 31 July 2024 end
• Other Benefit and Bonus be given, same as permanent staff
• Salary up to $3,800

Reponsibilities:

• Support the program team to ensure that program activities will be implemented on time, scope and within budget, achieving the related performance objectives.
• Manages all internal delivery, community partners, third party providers (contractors) service delivery, where necessary.
• Coordinating the logistics support, facilities and supporting the administrative aspects of the various intervention workshops.
• Facilitate and coordinate the delivery of the program in the community and provide logistics and marketing support.
• Handle ad-hoc assignments when required including helping out in GIC programmes and events as assigned.
• Fosters a strong working relationship between all stakeholders in the program, including partners/providers, the clinical staff, administration and information management staff.
• Ensure compliance to standards and processes to preserve patient privacy, confidentiality, and the security of health information.
• Project /Secretariat Support -Provide administrative support its workgroups and projects
• This includes but not limited to meeting coordination and working with Project Lead(s) to curate meeting agenda, draft minutes of meeting, follow up on matters arising, and project/programme planning.
• Any other special projects, as and when assigned by supervisor.

Requirements

• Minimum Diploma or Bachelor holder in any major.
• Experience in the healthcare industry will be an advantage
• Preferably possess written, analytical, communication and presentation skills
• Proficient in various computer applications, including Microsoft Word, Excel & PowerPoint.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661