Job Responsibilities:

• Contribute to IT projects for Antaes clients
• To achieve enhanced automation for Equity Derivative Trade Processing in China and extend functionalities developed to other APAC locations to support added trading opportunities for the front office with a robust operation processing mode and technical stack for the ITO.
• Support the transformation in the way the Equity Derivative trade processing is managed out of APAC from both a process and a systems standpoint across facets like – Systems implementation (Design, Development and Testing), Stock Migration, RACI definition and Aftercare.
• To place a focus on gathering requirements for the project and preparing high level functional specifications.
• Prepare, maintain and manage project plan, delivery coordination and governance.
• Coordinating with other IT teams, front office, operations and finance stakeholders to ensure onboarding, capacity planning and securing the deliveries.
• Test management for the front to finance chain Stakeholder management, running program governances, regular operational and working committees.
• Contribute to the promotion of Antaes services on top of assistance provided to clients.

Job Requirements:

• Education Level: Bachelor’s degree
• Minimum 5 Years of Business Analyst / Project Management Experience
• PM experience with CXO level stakeholders as sponsors.
• Ability to understand transversal architecture in a Capital Markets
• Basic technical analysis skills on systems interfacing, identify gaps and propose resolutions
• Knowledge on Trade life cycle
• Ability to work with stakeholders across geographies
• Previous experience in working in Matrix organizations
• Understanding of Equity Derivative Products and Lifecycle events
• Strong functional PM with Global Markets experience – Exposure to Equity Derivatives Trade Processing Systems implementation would be a key criteria
• Transversal front to back project implementation experience – Exposure of referential, trade booking, settlement, Reporting, Regulatory reporting, accounting, group reporting chains
• Results driven, proactive, and possesses great critical thinking and analytical skills

Job Description:

As a Senior Architect specializing in Data Centers, you will play a pivotal role in the design and engineering of critical infrastructure systems. You will lead a team of engineers and collaborate with various stakeholders to ensure the successful delivery of data center projects.

Key Responsibilities:

• Design Leadership: Lead the design of data center infrastructure, including electrical, mechanical, and structural systems.
• Project Management: Oversee project timelines, budgets, and resources to ensure projects are completed on time and within budget.
• Collaboration: Work closely with internal teams, external consultants, and regulatory agencies to address design issues and meet project milestones.
• Quality Assurance: Ensure the accuracy and quality of design documents and specifications.
• Process Improvement: Drive continuous improvement in design processes and methodologies.
• Client Engagement: Partner with clients to understand their requirements and deliver solutions that meet their needs.

Requirements:

• Education: Bachelor's or Master's degree in Architecture or a related field.
• Experience: Minimum of 5 years of experience in data center design and engineering.
• Skills: Proficiency in design software such as AutoCAD, Revit, and other relevant tools. Strong project management and leadership skills.
• Certifications: Relevant professional certifications are a plus.
• Communication: Excellent verbal and written communication skills.

Preferred Qualifications:

• Experience with large-scale data center projects.
• Knowledge of industry standards and best practices.
• Ability to work in a fast-paced, dynamic environment.

If you are interested in this opportunity, please submit an application to this job with an updated CV detailing your relevant experience to this job ad or directly

Only shortlisted applicants will be contacted.

You will be supporting the Finance Managers in Accounting and FPA and also responsible for applying strong analytical, technical, and collaborative skills for extracting and gathering data, creating financial reports using Power BI, Oracle SmartView, Anaplan (Add-in), to support in depth analysis of business/ financial performance.

Key responsibilities:

• Develops a full and detailed understanding of data available across the function as well as enterprise including familiarity with all internal and external systems involved in maintaining that data.
• Extracts and combines information from various data sources and delivers ad-hoc and scheduled reports to a variety of internal and external customers in a timely manner.
• Support the Accounting manager as assigned – including the coordination with external service providers to review month/ quarter end closing of the platform entities. Perform and review periodic financial packages and activities.
• Support the FPA Manager as assigned – Including the organization, review, and analysis of financial and accounting information provided by business partners (developers, fund manager, etc); check calculations, review basis for figures, balance and reconcile figures
• Communicates with team members, key business managers, and others to answer questions, provide support, and ensure timely completion of accounting processes for on-time reporting.
• Follows policies and procedures by monitoring and ensuring compliance with regulatory requirements, organisational standards, and operational processes related to area(s) of responsibility and reporting breaches of process/ policy or concerns to appropriate individual(s).
• Identifies areas for improvement and offers suggestions to improve efficiency and productivity.
• Keeps abreast of current changes in technology, processes and standards within the industry and area(s) of responsibility by attending internal and external training classes, research and/or subscribing to the internet or other professional publications or utilising other appropriate method(s) to obtain business and professional information and applies knowledge and practices to area(s) of responsibility.
• Ad hoc duties and project work as assigned

Key requirements:

You possess a degree in accounting, business, finance or related field with at least 5 years of relevant experience that demonstrates the application and usage of an accounting and financial background sufficient to analyze financial data and prepare financial reports in accordance with accounting, finance, budgeting, and cost control principles.

All applications will be treated in the strictest confidence. Personal data provided will be used for recruitment purposes only.

Please apply with your CV in word document format. We regret to inform that only shortlisted candidates will be notified. For other positions related to real estate, please go to https://careers.tri-cap.com.sg/.

EA Licence: 24S2282

​EA Personnel: R21102223

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

The Senior Application Developer is principally responsible for the development and delivery of Reinsurance Analytics applications to the user base. Responsible for crafting architecturally sound solutions, delivering detailed technical design, development planning and implementation of new features for globally used applications specifically focused on the client facing activities of Aon's Reinsurance Analytics Solutions business. These activities involved include, but not limited to, spatial development, UI/UX implementation, and other analytical solutions. The person in this role will support the modernization and Cloud migration initiative for applications in the Analytics Solution service area.

• Be an active participant during the "ground-floor" phase of projects to provide appropriate application architecture and assist in making technology choices that ensure project success.
• Play a hands-on role with development teams when applying coding practices to the architectural design ensuring success in delivering a quality product to users.
• Work alongside the Development Team Leads during the development process to ensure project design is being followed, assist in solving issues facing the team.
• Work alongside the Development Team to Manage and own the architectural design of new applications as well as new features within existing applications.
• Conduct discovery and lead software solution development using Azure Cloud.
• Take mentorship from the Reinsurance Architecture Community of Practice regarding the principles set forth around coding principles and other architectural practices to be applied to the Reinsurance business' suite of applications.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Coordinate with project managers to ensure timely delivery of projects and adherence to project timelines.
• Ensure the performance, quality, and responsiveness of applications. Identify and correct bottlenecks and fix bugs.
• Maintain code quality, automation and implement best practices.

How this opportunity is different

As part of an industry-leading team you will help empower results for our clients by delivering innovative and effective solutions as part of Analytics Product Innovation and Development Team within Aon's Reinsurance Solutions business, in Bloomington, MN. As a member of the team, you will work with the Analytics Development Team and Operations Application Delivery Lead.

Skills and experience that will lead to success

• 10+ years of IT application development and implementation experience
• 7+ years of C# development experience
• Other languages a plus (C#, Python, .Net)
• 5+ years of application design and software architecture
• 2+ years of Azure Cloud experience. Efficient knowledge on Azure and its services.
• 5+ years of Object-Oriented Programming (OOP) experience
• 5+ years' experience with Microsoft SQL Server databases
• Experience architecting Azure Cloud solutions and/or application migration to Azure.
• Experience with DevOps practices and tools such as Azure DevOps, CI/CD pipelines, and automated testing
• Proficiency in database design and management, including experience with SQL and NoSQL databases.
• Experience with performance tuning and optimization of applications.
• Knowledge of security best practices and experience implementing security measures in software development
• Strong understanding of software development lifecycle (SDLC) and Agile methodologies.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email [email protected]

Data Scientist

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

About ACIA

Aon’s Centers for Innovation and Analytics are at the heart of delivering Aon’s Data & Analytic Services team’s mission to: Accelerate the rate of innovation through digital solutions to help better respond to clients’ evolving needs. Provide foundational data and analytics capabilities in one place for 50,000 Aon colleagues and our global clients who use our risk and people solutions.

Established in 2012, there are over 100 colleagues in Singapore’s Centre today including actuaries, software developers, data scientists, financial analysts and accountants. We are expanding rapidly and looking for dedicated individuals who can leverage emerging technologies and collaborate across Aon’s solution lines to help clients and colleagues make better, data-driven decisions today and tomorrow.

What the day will look like

• Brainstorm innovative ways to use our unique data to answer business problems.
• Provide technical leadership in a team that generates business insights, identify impactful recommendations, and communicate the findings to clients.
• Collaborate with a team of experienced actuaries, data engineers, developers, and business experts to deliver on Aon’s data, analytics and reporting capabilities.
• Develop elegant, and effective methodologies to solve complex business problems.
• Work with large datasets spanning health, wealth, and talent domains to identify key insights.
• Build pipelines for data cleaning, and data transformation while ensuring good code quality.
• Partner with business experts to enrich the data and find meaningful relationships/insights that can be applied to build actionable solutions.
• Build statistical and machine learning models to solve the business problem.
• Design, develop, test, improve, and document analytical solutions to drive innovation and efficiency.
• Implement automation, when possible, to streamline the process, and minimize manual intervention.
• Mentor junior colleagues and communicate with stakeholders.

Skills and experience that will lead to success

• Bachelor, Master, or Ph.D. in engineering, statistics, economics, or any other equivalent discipline with a strong statistical background.
• Experience working with defined contributions data, pension modeling and asset/interest rate analysis.
• Experience working with time series data sets and analysis.
• 5+ years of hands-on experience with data cleaning, analysis, modeling, and result interpretation.
• Experience working in product teams with focus on designing and developing analytical capabilities.
• Recent working knowledge of SQL, Python, and PySpark. Knowledge of Databricks is a plus.
• Ability to handle projects with ambiguity in requirements and handle multiple projects at a given time.
• Fluent presentation and communication skills and ability to convey technical analyses and information in a clear and concise manner to a wide variety of stakeholders.
• Understand the importance of performance and able to implement best practices in ensuring performance and maintainability for data-centric projects.
• Quick and eager student of new technologies as and when they are needed.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email [email protected]

Data Scientist

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

About ACIA

Aon’s Centers for Innovation and Analytics are at the heart of delivering Aon’s Data & Analytic Services team’s mission to: Accelerate the rate of innovation through digital solutions to help better respond to clients’ evolving needs. Provide foundational data and analytics capabilities in one place for 50,000 Aon colleagues and our global clients who use our risk and people solutions.

Established in 2012, there are over 100 colleagues in Singapore’s Centre today including actuaries, software developers, data scientists, financial analysts and accountants. We are expanding rapidly and looking for dedicated individuals who can leverage emerging technologies and collaborate across Aon’s solution lines to help clients and colleagues make better, data-driven decisions today and tomorrow.

What the day will look like

• Brainstorm innovative ways to use our unique data to answer business problems.
• Provide technical leadership in a team that generates business insights, identify impactful recommendations, and communicate the findings to clients.
• Collaborate with a team of experienced actuaries, data engineers, developers, and business experts to deliver on Aon’s data, analytics and reporting capabilities.
• Develop elegant, and effective methodologies to solve complex business problems.
• Work with large datasets spanning health, wealth, and talent domains to identify key insights.
• Build pipelines for data cleaning, and data transformation while ensuring good code quality.
• Partner with business experts to enrich the data and find meaningful relationships/insights that can be applied to build actionable solutions.
• Build statistical and machine learning models to solve the business problem.
• Design, develop, test, improve, and document analytical solutions to drive innovation and efficiency.
• Implement automation, when possible, to streamline the process, and minimize manual intervention.
• Mentor junior colleagues and communicate with stakeholders.

Skills and experience that will lead to success

• Bachelor, Master, or Ph.D. in engineering, statistics, economics, or any other equivalent discipline with a strong statistical background.
• Strong econometrics skills.
• Experience in analyzing job posting, skills data, compensation data, etc.
• 5+ years of hands-on experience with data cleaning, analysis, modeling, and result interpretation.
• Experience working in product teams with focus on designing and developing analytical capabilities.
• Recent working knowledge of SQL, Python, and PySpark. Knowledge of Databricks is a plus.
• Ability to handle projects with ambiguity in requirements and handle multiple projects at a given time.
• Fluent presentation and communication skills and ability to convey technical analyses and information in a clear and concise manner to a wide variety of stakeholders.
• Understand the importance of performance and able to implement best practices in ensuring performance and maintainability for data-centric projects.
• Quick and eager student of new technologies as and when they are needed.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email [email protected]

Analytics Product Owner

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

• Working closely with business SMEs to understand concept initiatives and developing business requirements specifications for H&B analytical initiatives
• Performing ad-hoc business analytics
• Understand the data needs from the business and challenge stakeholders in requirements
• Assisting technical product owner with strategy assessment and development for health solutions initiatives
• Managing development backlog through project management tools
• Defining sprint requirements and project management through to delivery
• Managing communications with project resources, IT and disparate local business units
• Co-ordinating with IT, systems design and development ensuring trace ability and quality against business requirements specifications
• Developing, handling and implementing user acceptance test plans for new systems development ensuring traceability to business requirements specification
• Conducting training of internal teams to ensure effective use of new processes and systems
• Identifying and highlight risks and issues to Strategic Owner for logging and resolution on project log

How this opportunity is different

Aon’s breadth of product offerings and global reach give us access to information providing a unique opportunity to build lasting and differentiating innovations for clients. But for Aon to capitalize on these opportunities requires a globally coordinated effort, an effort that the Aon Centre for Innovation and Analytics will provide.

The product owner will work with global stakeholders to understand their need and articulate a delivery method that adds value and supports the delivery of Health and Benefits’ strategy.

The PO will be responsible for working with the business to develop requirements, systems design, manage and facilitate testing and design change management programs for major Health and Benefits initiatives.

Skills and experience that will lead to success

• University degree, preferably in a finance or business related discipline
• Minimum five years’ experience in people risk / health and benefits industry, preferably with solid health insurance knowledge
• Experience with data visualisation methods such as Power BI
• Relevant experience working on Agile projects.
• Proven track record in product development with recognized analysis, planning and activity execution
• Insightful and analytical to foresee new business needs arising from projects
• Collaborative, team player, organized, goal-oriented, committed and ability to solve business problems
• Effective reasoning and problem solving skills
• Good organizational awareness
• Strong written and interpersonal communication skills
• Understanding of project management processes and controls
• Naturally inquisitive with good negotiation and influencing skills
• Results driven and take accountability for results

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email [email protected]

Details of the Division and Team:

Deutsche Bank’s Private Banking business is one of the largest wealth managers worldwide. We offer our clients a broad range of traditional and alternative investment solutions, as well as comprehensive advice on all aspects of Wealth Management.

As a trusted partner of wealthy individuals and entrepreneurs, family offices and foundations, we create lasting value for clients. We specialize in developing bespoke solutions for our clients around the world, for instance wealth planning across successive generations and international borders, asset management with individual risk management, loans and deposits.

What we will offer you:

A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Flexible benefits plan including virtual doctor consultation services
• Comprehensive leave benefits
• Gender Neutral Parental Leave
• Flexible working arrangements
• 21 days of annual paid leave, plus public holiday & Flexible Working Arrangement

Your key responsibilities:

• Responsible for ensuring KYC (Know Your Client) reviews are in line with regulatory standards.
• Review existing client profiles to ensure Source of Wealth corroboration, review of corporate structures and performance of beneficial ownership drilldown.
• Assessment of money laundering, fraud, reputational risk, and sanctions risk factors on client accounts.
• Perform screening and relevant alert adjudication.
• Work in partnership with Front Office and Anti Money Laundering colleagues to ensure files are completed in a timely manner and with high quality.

Your skills and experience:

• Minimum 2 years experience in KYC or AML.
• Experience in Source of Wealth (SOW) review
• Degree majoring in Banking, Accountancy or Business Administration or related discipline
• Good stakeholder management skills.
• Strong time management, organizational, planning and follow-up skills.
• Able to multi-task effectively.
• Willing to learn and take on additional challenges
• Good team player
• Pro-active and able to work under pressure
• Fluent in the English language
• Good communication skills (oral and written) and interpersonal skills
• Good knowledge of Microsoft Suites – Word, Excel, PowerPoint

Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements may apply.

How we’ll support you:

• Flexible working to assist you balance your personal priorities
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Training and development to help you excel in your career

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.

Deutsche Bank & Diversity

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

We are recruiting for a Data Centre platform with regional offices in key cities within Asia Pacific. They are backed by various institutional capital and has been looking to ramp up their DC acquisition and hence will be beefing up the investment management team with an analyst/associate for their Singapore/Japan office.

You will be responsible in developing and implementing business strategies for sourcing acquisition or investment opportunities, including specific strategies designed to achieve short and long-term growth and profit objectives. You will be supporting origination of new investments and business opportunities and involved in analysing economic and market trends, earnings prospects, financial statements, and various other indicators and factors to evaluate suitable investment opportunities and strategies.

This will also include feasibility studies and other research for potential investments, investment underwriting, due diligence, managing documentation, site visits and investment closing, preparing management reports, board materials, Investment Committee memorandums on potential opportunities as well as supporting transaction due diligence and closing processes.

Other responsibilities include developing, implementing and managing asset management strategy to meet business performance objectives as well as asset optimization through the analysis of data centre efficiencies and identifying opportunities for improved performance.

You will drive data centre budget and strategic plan process, valuations, leasing management, insurance procurement, reporting, hold-sell analysis, as well as other asset management cycle of activities including capex and asset enhancement initiatives. You will provide inputs to the projection of cash flow models, life of fund models and work closely with investment team, portfolio reporting team and finance team and managing the post-acquisition integration plan.

Requirements:

• You are degree qualified in Finance, Real Estate, Engineering, Accountancy from a reputable educational institute and have about 2 to 4 years of relevant work experience in data centre, real estate and/or investment industries.
• You are resourceful, possess strong initiative, great independence in working in a fast-paced environment.
• You have excellent business and financial acumen as well as interpersonal skills to manage various stakeholders of different nationalities.
• Fluent in English and Japanese (written and verbal)

All applications will be treated in the strictest confidence. Personal data provided will be used for recruitment purposes only.

Please apply with your CV in word document format. We regret to inform that only shortlisted candidates will be notified. For other positions related to real estate, please go to https://careers.tri-cap.com.sg/.

EA Licence: 24S2282

​EA Personnel: R1109270

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Network Analyst - Event / Incident Management to support our client in Singapore which is a top global investment bank.

Job Description

Performs commoditized activities which may include monitoring, event management, service requests, and engineering. Technology Services Analysts II have foundational experience in network, systems, application, access requests, production support, or security engineering, and consistently work independently in performing activities.

Your background

This role is an entry level to multiple technology positions. The individual in this role will perform commoditized activities which may include event management, level 1 incident triage, and process and change maintenance and oversight. This individual will build foundational experience in networks, systems, and production support.

Shift and hours of work:

· Each shift will be 12hrs, alternate week’s Wed will be an off day.

· Shift Pattern A: Sun to Wed

· Shift Pattern B: Wed to Sat

What you can expect

The areas of focus for the Technical Analyst includes Event Management, Incident Management, and Level I triage of networking with a primary focus on network change oversight and stability. Network exposure will include (but not limited to) routing & switching, perimeter security, traffic management, content inspection infrastructure, and emerging technologies such as Software Defined Networking. Technical Analyst are expected to have a basic understanding of networking protocols with the ability to adopt new technologies and troubleshooting methodology (including the use of proactive and reactive tools). The work is always in alignment to the current and approved Network Services Standards, Incident and Problem Management Policies & Procedures, governance and management policies set forth by the firm.

This position will interface directly with internal stakeholders and external suppliers/providers, architecture, product engineering, product management, and business management. At times, they may interface with various levels of senior management. Strong communication and problem-solving skills are a must. The candidate must be able to work on their own and successfully in team settings in various sizes and locations. Adherence and use of standards, product sets, templates, systems, and artifacts are important to the success of the individual, the department, and the firm at large.

Required Skills:

· Basic understanding of Internet protocols and networks: WAN, LAN, TCP/IP, DNS, UDP, IPv4, IPv6, BGP, OSI layers 1-7

· Basic understanding of troubleshooting methodologies for networking problems

· Basic understanding of Network Automation tools and processes

· Self-starter/self-directed, organized and detail oriented

· Strong technical acumen and analytical skills

· Excellent client interfacing skills

· Good verbal and written communication skills

· Experience aligning actions to business impact and service restoral

· Demonstrates ownership: Is accountable and can hold others accountable (professionally)

· Ability to operate with colleagues across different time zones with a flexible approach to working hours (ability to work varied hours) to successfully interact and communicate on a global level

Desired Skills:

· 2 or more years’ experience in Networking-related disciplines within a design, implementation, or operations role

· Basic understanding of JIRA, Confluence, Agile framework & SCRUM ceremonies

· Relevant Industry certifications in Network Technologies

· Cloud or Software Defined Networks knowledge and experience

· Experience with SDN; Cisco ACI, VMware NSX, Arista CloudVision

· Experience with SDWAN, preferred if on CloudGenix (Palo Alto)

· Experience with automation tools such as Python, Ansible, YAML or Django, API calls (to ticketing systems and network devices), and frontend web development

· Experience working in an Agile environment

· Experience of working within Financial Services (Insurance, Banking, Investment banking)

· Experience with other network technologies

· Proxy/Threat Prevention, DDI, Load Balancing, and AAA

What you will do

· Operational support of network environments:

· Switching & Routing (underlay and overlay)

· Firewall, Traffic Management, Content Inspection, and DNS

· Identify service impact, interpret monitors, dashboards, traffic captures, and logs using:

· Splunk, SevOne, IBM Watson AI Ops, Wireshark, NetScout, and Gigamon

· Cisco Nexus / ACI, Arista CloudVision, VMware vSphere

· Operational Change Oversight

· Monitor Network Master Control Room and provide “Air Traffic Control” for all Network changes

· Provide reporting and communication of change activity, including incidents that may be related to change

· Facilitate escalation to NOC and Change leadership teams

· Identify possible production failure scenarios through eyes on glass monitoring of IT infrastructure Services

· React to the failure according to business impact, and communicates with management and technical escalation

· Initiate production support triage efforts for network infrastructure incidents, manage bridge line troubleshooting and appropriate team engagement, engage in technical research and troubleshooting, and escalate to next level of leadership as needed

· Provide status updates and technical detail for awareness communications, ensure accuracy of all communications sent, and ensure any necessary follow-ups are scheduled

· Responsible for data quality and completion of incident tickets, including ensuring all impacts are accurately recorded and documented in the system of record.

· Work ad-hoc reports and offline incidents at the direction of the senior team members or leadership

· Promote and enforce production governance during triage/testing and fix efforts, exercises judgment within defined procedures and practices to determine appropriate action.