about the company

Our client, one of the largest international life insurance companies and offering insurance coverage for individuals and businesses.

about the job

In this position as a Claims Analyst, you will be responsible and manage high value and complex claims referred from either the Account Managers or the company's existing clients which are based globally across Asia, US and Europe region.

You will be responsible for providing medical advice in terms of claims insurance adjudication, supported by the reinsurers’ Chief Medical Officer where appropriate and to make decisions and recommendations on complex medical claims/high value claims (including Controlled Claims referred by Partners), within the delegated authority.

The ideal incumbent will also be expected to support the product development and design for existing and new Insurance Clients in particular with regards to Policy Wording and Claims Practices including the delivery of operational processes and claims related training.

**Office is located at central CBD

**Client offers excellent medical benefits + bonus

** Hybrid work arrangement, good work life balance and excellent environment

skills and experience required

• Ideally some medical background with experience in nursing or allied health professionals
• Strong knowledge of healthcare and insurance markets
• Experience with health insurance claims handling
• Good written and communication skills for effective claims handling toward all stakeholders
• Ability to make good judgement and claims decision

If the above position interest you, kindly click on the ‘apply now’.

EA: 94C3609/R132534

Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.

Responsibilities

• Client Consultation: Partner with clients to develop functional and digital banking solutions.
• Requirement Gathering: Collect, analyze, and translate business requirements into functional specifications or user stories.
• Process Improvement: Assess business processes and propose solutions to optimize efficiency and performance.
• Workshop Facilitation: Lead functional workshops to achieve design outcomes.
• Journey Design: Map customer journeys and operational processes for end-to-end banking functions.
• Product Backlog Management: Support product owner in maintaining a well-organized backlog.
• Cross-functional Collaboration: Work with development, testing, and deployment teams, managing dependencies.
• SDLC Advisory: Provide guidance on systems development lifecycle (SDLC) activities.
• Testing & Documentation: Create test cases, review results, and document project deliverables.

Qualifications

• Education: Bachelor’s degree or equivalent.
• Experience: 5+ years in banking business analysis; strong knowledge in Core Banking, payments, billing, and general ledgers.
• Methodologies: Skilled in Agile/Waterfall; ITIL, Scrum experience is advantageous.
• Skills: Strong analytical and project management skills, clear communication abilities.
• Languages: Proficiency in both Chinese and English, essential for collaborating with offshore teams.

EA License Number : 11C4879

Business Analyst - 2 Years Contract - Singapore

What's in it for you:

• Advanced technologies and Enterprise level projects
• Excellent Career Progression Opportunities awaits
• Built-from-Scratch environment
• In-house applications

Day-to-Day Responsibilities:

• Requirement Gathering: Work closely with stakeholders to gather and document business requirements for new features and enhancements.
• Analysis and Documentation: Analyze business processes and workflows, creating user stories, use cases, and functional specifications.
• Project Planning: Assist in defining project scope, objectives, and deliverables, supporting project management activities.
• Communication: Act as a liaison between business stakeholders and the development team, ensuring clear understanding of requirements and priorities.
• Solution Design: Collaborate with the development team to design solutions that meet business needs and technical capabilities.
• Testing and Validation: Participate in testing activities and facilitate user acceptance testing (UAT) to ensure solutions meet requirements.
• Continuous Improvement: Identify opportunities for process improvements and recommend solutions to enhance efficiency and business operations.

Requirements:

• At least 3 years of working experience as a Business Analyst in software development
• Bachelor Degree in Computer Science, Engineering, Information Systems or related disciplines.
• Strong analytical, problem-solving skills and attention to detail
• Familiar with SQL and writing SQL queries
• Experience in running agile projects is preferred.

This is a 2 years contract position, renewable and convertible to permanent.

EA License Number: 16S8131

Recruiter License Number: R22105628

Job Description & Requirements

· Act as Incident first responder for a 24/7 staffed SOC.

· Monitor security sensors and review logs to identify network anomalies or intrusions.

· Perform initial analysis of security alerts.

· Escalate security incidents using established policies and procedures in a timely manner.

· Work with customers to analysis potential security incidents, identifying root cause and implement mitigation step(s)/ remedial action(s).

· Performing Response action based on standardize workflow and agreement with clients.

· Assist with the development of incident response plans, workflows, and SOPs.

· Provide threat and vulnerability analysis security advisory services.

· Fulfil Change Requests, Service Requests and respond to internal / external enquiries with regards to Incident Management.

Responsibilities:

• Responsible for conducting laboratory tests and analysis on oil and gas / chemical (OGC) samples using prescribe standard laboratory test method, techniques and instruments.
• Interpret and report test results accurately and timely based on test method. Maintain detailed records of all analysis performed.
• Complete all laboratory reports as applicable.
• Ensure compliance with safety protocols, quality control procedures, and regulatory guidelines.
• Understand and keep updated with all laboratory safety, reporting techniques and analysis methods.
• Perform all other duties and responsibilities as assigned.

Requirements:

• Diploma / Degree in Science / Chemistry or related field.
• Equivalent work experience in OGC industry or a laboratory environment.
• Ability to understand ASTM standards and procedures.
• Must be able to work with all chemicals, petrochemical, and petroleum products.
• Must be able to differentiate colors accurately by sight.
• Ability to work effectively under pressure, while directing numerous projects concurrently with different deadlines.
• Good interpersonal and communication skills with demonstrated ability to communicate effectively.
• High level of accuracy is required, with special attention to details.
• Able to multi-task.
• Must have positive attitude and good teamwork.
• Ability to adapt to Good Lab Practice.
• Have initiative to perform housekeeping before and after work.
• Position requires a dependable and reliable individual, whose daily presence adds to the success of the department.
• Required to work under a rotating 12 hours’ shift.

Additional Information:

• Training will be provided for suitable candidates without experience.
• Salary commensurate with experience & skills.

Qualified or interested candidates, please submit your updated resume in MS Word / PDF format to [email protected]

We regret to inform you that only shortlisted candidates will be notified.

Please include the following in your resume (if any):-

• Last drawn / current and expected salary.
• Reason(s) for leaving previous / current company.
• Education background.
• Work experience in point forms.

Details of the Division and Team:

Group Strategic Analytics team delivers analytics and applications that solve quantitative problems for businesses across Deutsche Bank Investment Bank. The design, specification and implementation are the responsibilities of Strats in close partnership with Trading, Sales, Middle Office and Technology groups.

Deutsche Bank’s Desk Strats support trading desks and combines expertise in quantitative analytics, modelling, pricing and risk management with deep understanding of system architecture and programming. The primary output is a scalable and flexible Front Office pricing and risk management system with consistent interface to both the Middle Office and Back Office.

What we will offer you:

A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Flexible benefits plan including virtual doctor consultation services
• Comprehensive leave benefits
• Gender Neutral Parental Leave
• Flexible working arrangements
• 21 days of annual paid leave, plus public holiday & Flexible Working Arrangement

Your key responsibilities:

• Implementing the automation of all PnL processes and existing risk processes and enable appropriate controls (market object, model choice, calibration choice, booking exception policy)
• Provide mathematical and pricing solutions to new and existing products covered by emerging market business
• Migrate all businesses risk management and valuation to the single strategic analytics platform
• Working in partnership with Trading, Structuring, Finance, Market Risk, Technology and Operations to drive the build-out of strategic analytics platform and provide essential production support
• Applying data science and machine learning techniques to provide trading desk analytical insight

Your skills and experience:

• Minimum of 1 year of relevant financial pricing experience with strong understanding of derivatives pricing, and strong programming skills utilizing languages such as Python or C++ in large-scale environment
• Strong quantitative analytic and modelling skills with practical pricing and risk management experience, especially on interest rates, credit and FX derivative space.
• Master or PhD degree in quantitative subjects e.g. financial engineering, statistics, mathematics and computer science
• Strong math skills in probability, stochastic calculus and numerical methods.
• Hands-on experience on solving practical financial problems using machine learning and data science techniques

Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements may apply.

How we’ll support you:

• Flexible working to assist you balance your personal priorities
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Training and development to help you excel in your career

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.

Deutsche Bank & Diversity

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gehbbtfJ (EA: 94C3609/ R1219669)

• Permanent role with an established company
• Exposure to latest technology

About the company

Our Client is one of the most established company with the high tech manufacturing industry. They have a well-established presence of more than 50 years with a global footprint of more than 20 countries. With rapid expansion plan, they are now looking for a new MES System Analyst (Manufacturing Execution System) / CIM Analyst / Engineer – PROMIS to be a part of their team here in the regional headquarters.

About the job

You will be responsible for:

• Oversee, support, and maintain the MES model, including products, routes, operations, and lot movements.
• Design, develop, maintain, and continuously improve assigned Computer Integrated Manufacturing (CIM) applications and components.
• Provide 24/7 Level 2 & 3 support to ensure smooth operation of production lines.
• Collect requirements, design, develop, and deploy new versions of CIM applications.
• Document requirements and manage enhancements in the assigned area.
• Plan, coordinate, and deliver training for assigned applications.
• Work with other departments to enhance productivity, reduce errors and costs, and contribute to improvement projects as needed.

skills and experience required

As a successful applicant, you will have at least 2 year of experience in MES.

Whats on offer

This is an excellent opportunity to join an established MNC with high job stability.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gehbbtfJ

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Key Responsibilities

• Accurately document all equipment deliveries and removals.
• Conduct routine audits to ensure inventory integrity and compliance.
• Use equipment such as pallet jacks to facilitate safe item movement.
• Work within a ticketing system to manage tasks and assignments effectively.
• Execute the secure destruction of data-storing devices, including hard drives and SSDs.
• Manage shipping, receiving, and inventory processes.
• Prioritize and resolve tickets, escalate issues, and handle blockers to sustain inventory operations in line with service agreements.
• Be prepared to work outside standard business hours, including weekends or holidays, as needed.

Qualifications and Skills

• Diploma or Degree in IT, Computer Engineering, or a related discipline.
• At least one year of experience in IT Support or Systems Monitoring (fresh graduates with a proactive attitude are encouraged to apply).
• Minimum six months of experience in Inventory Control, Logistics, or Warehouse Management.
• Capable of performing physical tasks, including lifting and working at heights, with or without equipment assistance.
• Excellent communication skills in English, both spoken and written.
• Motivation to grow and learn new technical skills.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

What You'll Do

This is an exciting opportunity for a Senior Trade Compliance Screening Analyst to join Cisco's Legal team within the Trade Legal and Compliance (TLC) team. TLC oversees global trade regulations and compliance. We seek a curious, creative teammate who will:

• Conduct due diligence and lead sanctions and export controls screening for Asia Pacific (APAC) based transactions, including denied party, location, and end-use/end-user screening for various sales, service, and other transactions.
• Validate appropriate export authorizations (licenses or exceptions) for transactions, conduct due diligence, monitor internal tools to ensure compliance, and determine when to bring up to senior management and/or trade counsel.
• Represent the TLC team in developing and maintaining relationships with internal business teams and senior leaders in the APAC region to understand, educate, and implement business support in line with regulatory requirements and Cisco policies.
• Participate in periodic reviews of screening procedures, reports, and systems to identify risks or deficiencies and ensure the effectiveness of our compliance screening program.
• Support ongoing adoption and implementation of new and/or updated screening tools, including technology software and systems, trade compliance training programs, and process development.
• Stay updated with regulatory changes related to sanctions screening and business transaction monitoring.

Who You’ll Work With

You will join Cisco’s Trade Legal and Compliance (TLC) team, reporting to the Manager of our Screening Operations (ScOps) team. ScOps manages Cisco’s global trade transaction screening program. You will collaborate with Cisco business, product, and sales teams to enable and ensure trade compliance throughout our supply chains. You will work cross-functionally with various sales and service teams and directly with customers. Our distributed team consists of diverse Global Trade Compliance Legal and Trade professionals who embrace new ways of thinking to help Cisco deliver products compliantly.

Who You Are

The successful candidate will have:

• Deep understanding of U.S. sanctions regulations (geographic and list-based), EU and UK sanctions regulations, the BIS Entity List, and other applicable denied party regimes and associated risks and prohibited activities.
• Knowledge of export license requirements, including end use and end-user restrictions such as the military end use/user (MEU) rule and supercomputer and semiconductor end use restrictions.
• Ability to conduct due diligence and open-source research in Mandarin.
• ACAMS, ECTI, or similar sanctions and export controls certification is preferred but not required.
• Experience reviewing sanctions screening alerts, including record keeping of analysis and alert disposition.
• Familiarity with Enterprise Resource Planning screening software tools (e.g., Oracle Global Trade Management, Global Trade Solution).
• Experience with export/sanctions operations in APAC, ability to explain regulatory requirements and compliance risks to the business, and develop and maintain relationships with key business customers.
• Excellent written and verbal English communication skills.
• Strong project management and decision-making skills.
• Ability to balance quality of work with deadlines in a fast-paced, results-oriented culture.
• Ability to identify risk issues affecting work progress and recommend solutions.
• Experience collaborating closely with virtual teams and cross-functional customers.
• A minimum of a BA/BS and 5 years' experience or a master's or equivalent experience and 3 years' experience delivering dynamic, business-minded solutions within trade compliance, law, supply chain, and/or logistics, along with strong knowledge and experience developing processes related to trade (export & import) regulations.

Why Cisco

#WeAreCisco, where each person is unique, and we bring our talents to work as a team to power an inclusive future for all.

We embrace digital transformation, helping our customers implement changes in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software and security company. We even invented an intuitive network that adapts, predicts, learns, and protects. No other company can do what we do.

But “Digital Transformation” is just a buzzword without a culture that fosters innovation, creativity, and yes, even failure (if you learn from it).

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA). We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world-changing? Be you, with us!

But "Digital Transformation" is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, we give our egos a break and we give of ourselves (because giving back is built into our DNA.) We take accountability, we take bold steps, and we take the difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

Job description

You will be part of the Global Partnerships team, which supports the world’s leading publishers and helps drive accelerated business growth for them through our publisher business growth and platform solutions. The Global Partnerships Sales Engine (GPSE) team is a critical part of driving operational efficiency and scale in support of our publisher business growth and platform solutions. The GPSE team centralizes work away from sales teams so that front-line sales leaders can concentrate their efforts on client-specific activities and continue growing a multi-billion dollar global business. The Global Partnership Sales Engine (GPSE) Team is an integral part of creating efficiency and scale in support of our publisher business growth and platform solutions. The GPSE team is designed to accelerate operational activities and centralize work (e.g. operational activities like reporting, implementation and optimization) away from the sales teams so that they can concentrate their efforts on client-specific activities.

Qualifications

Job responsibilities

• Publish and communicate operational metrics/KPIs with some guidance.
• Contribute to creation of or maintenance of SOPs, process maps, workflow documentation, help resources, and relevant training and certification programs.
• Contribute to tracking and analysis for trends of operational characteristics in process or workflow performance and identify opportunities to improve operational procedures with some guidance (e.g., manage utilization, eliminate non-productive activities, create cross-site efficiencies, influence automation and robotics enhancements).
• Work with partner teams (e.g., service provider teams, internal teams) to set and implement process improvements and changes with some guidance. Define and implement workflow efficiency scoring frameworks to proactively and retroactively identify gaps in execution with some guidance.
• Support Sales users via the menu of services covering Optimization and Troubleshooting support. Maintain high service levels through meeting or exceeding CSAT, timeliness and efficiency goals.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 2 years of experience in a customer or client-facing role supporting Account Management, Ad Operations or Project Management.

Preferred qualifications

• 2 years of experience building relationships with stakeholders or clients.
• 2 years of experience analyzing data and generating business insights in order to guide business decisions.
• 2 years of experience in managing vendor and outsourced providers.
• Ability to work with systems tools, such as SAP, homegrown systems, etc.
• Demonstrated analytical ( e.g. understand and analyze large data sets and simplify insights), operational efficiency ( e.g. streamline process flow) and stakeholder management ability.

Responsibilities

• Conduct review and analysis of credit risk assessment.
• Conduct independent and impartial credit risk analysis of existing and potential borrowers for (amongst others) creditworthiness and repayment capability.
• Prepare and present annual and quarterly “Credit Review” to the Branch Senior Management for existing and potential customers within stipulated framework
• Independently support credit rating application proposed by Credit Investment Department.
• Preparation of monthly report to Branch Senior Management (at Credit Committee Monthly meeting) tracking disclosure and receipt of financial statements, and completion of Credit Reviews and CRR reviews within timelines pursuant to Head Office and branch’s P&P.
• Preparation of monthly self review checklist reporting department’s work schedule to Branch Senior Management.
• Preparation of financial and non-financial covenants via respective quarterly and monthly report to Branch Senior Management, together with detailed verification of individual covenants certificate provided by agent banks undertaken from time to time.
• Liaise with Head Office regarding credit control when necessary, which includes but is not limited to communications by e-mail or telephone.
• Organize Credit Committee Individual Proposal/Monthly meetings.
• Prepare and circulate minutes thereof and maintain originals together with related materials so presented.
• Conducting research and producing report on credit issues relevant to branch’s credit portfolio.
• Assist, train and provide oversight for junior or new colleagues to facilitate smooth running of CC Department operations.
• Undertake, assist and support CC Department’s drive to shift away from mechanistic compliance to individual assumption for practices that promote a culture of accountability and good conduct.

Requirements

• Bachelor's degree in relevant field
• About 5 years of credit analyst experience in banking industry with writing credit papers

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

About Evolve Capital Advisory

Evolve Capital is a leading boutique investment bank, providing strategic advice, with proven M&A and capital raising capabilities to help corporates Evolve. Evolve Capital is licensed by MAS to advise on Corporate Finance and conduct Dealing in Capital Markets Products, as well as authorized by SGX as an accredited Issue Manager and Catalist Full Sponsor. Evolve Capital is a corporate advisory service provider focused on growth enterprises across Southeast Asia, seeking to empower Small-Medium Enterprises (“SMEs”), through the Democratization of Corporate Advisory. We recognise the role SMEs play in generating economic growth, and our vision is to empower them to drive growth, job creation and create stakeholder value.

The team is looking for a motivated and driven individual to join us as an apprentice intern. This role is an excellent opportunity for a driven and motivated individuals who is interested in corporate finance and want to understand investment banking. (Recent graduates, ex cabin crews – welcome)

The successful candidate will work with the team in ongoing business activities which include marketing and execution transactions and assisting on the business operations/administrative aspect of the business.

· Developing research and analysis

· Preparing company presentations and other client materials for use in transactions or strategic client dialog

· Build and maintain complex financial models to perform analyses using input from management and public sources

· Perform full valuation analyses, including DCF, trading comparables, precedent transactions and LBO analyses

· Participate in day-to-day deal execution, interacting with team members, client management teams, transaction counterparties and other advisors

· Manage due diligence processes, including preparing virtual data rooms, tracking and coordinating the information flow, and reviewing and analyzing company information

· Any other administrative matters as required

The successful candidate will possess or demonstrate the following personal and professional attributes:

· Bachelors' degree from a leading university

· Record of academic excellence with proven leadership ability

· Knowledge of corporate finance and accounting, with some experience analyzing company financials

· Excellent interpersonal skills and a desire to work in a dynamic team-oriented environment

· Intellectual curiosity, strong work ethics and desire to learn

· Ability to work in a fast-paced environment, handling multiple projects

· Highly organized, detail oriented and proactive

· Exceptional analytical, written and verbal communication skills with specific ability to communicate concepts and ideas concisely and defend their validity

· Ability to conduct thorough, independent research

· Strong proficiency with MS Office and ability to quickly learn new software applications

Looking for an individual with strong analytical, technical, and leadership skills to successfully bridge business needs with technical solutions.

System Analysis:

• Collaborate with stakeholders to gather and document business requirements.
• Analyse existing systems and processes to identify areas for improvement.
• Create detailed functional and technical specifications.
• Ensure solutions align with business goals and technical architecture.

Software Development:

• Design, develop, test, and deploy applications using the .NET framework (ASP.NET, C#, MVC, etc.).
• Write clean, scalable, and reusable code following best practices.
• Integrate applications with APIs and databases (SQL Server)
• Debug and resolve software issues and system bugs.

Project Leadership and Collaboration:

• Provide technical leadership and guidance to junior developers.
• Work closely with Lead Analyst and other developers.
• Estimate project timelines and resource requirements.
• Participate in code reviews and ensure adherence to coding standards.

System Optimization and Maintenance:

• Ensure performance, security, and scalability of applications.
• Maintain and upgrade existing applications to improve performance and usability
• Monitor and resolve production issues and provide ongoing support.

Technology Research and Innovation:

• Stay updated with the latest .NET technologies, tools, and best practices.
• Evaluate new technologies for potential adoption within the organization
• Provide recommendations for continuous improvement in system architecture and processes.

Position

Embark on a transformative career journey as a Production Support Expert in our Capital Market Department! Join a forward-thinking team committed to revolutionizing financial technology.

As a Support specialist, you will be immersed in real life production systems that shape and devise the future of capital markets IT. Unleash your creativity, collaborate with industry leaders, and drive innovation that sets new standards. This is your chance to be a catalyst for change and make your mark in the dynamic world of capital markets. You will have the support and guidance of identified subject matter experts, dedicated communities, as well as established leaders.

You will be working on Treasury/ALM applications and taking care of day-to-day BAU operations (L1/L2) of multiple apps. You will be closely associated with business and be a contact point to provide functional and technical support on Kondor+ platform as well as other in-house developed systems serving TSY and ALM operations. You will also liaise with business analysis and development teams to plan and manage priorities, highlight blockers and critical issues.

You will also be instrumental in optimizing the current procedures, ensuring system resiliency with a strong focus on continuous improvement. Provide support and mentor junior staff. Align yourself with the bank’s initiatives and strategies.

Main responsibilities

· Provide functional and technical expertise on KONDOR+ and other in-house bank applications.

· Requests management (users and others IT teams)

· Operations management

· Application monitoring

· Incident Management

· Problem Management

· Contribute to continuous improvement initiatives.

· Must be able to mentor new/junior resources, impart knowledge and collaborate effectively within TSY and whole CMI.

· Self-motivated and starter with demonstrated ability to lead initiatives explore latest market standards and tools to gain time and cost efficiency.

· Flexibility to accept additional responsibilities and be able to multi-task.

· The Support analyst should have a pro-active mindset in security, incident preventive measures, productivity and global improvement of the quality of service.

· Must be flexible to participate in post business hours activities such as but not limited to overnight on-calls, weekend interventions, DRP, releases and other application activities that can be performed only outside the business duration/weekends.

Qualifications and Profile

Key Skills

· Candidates should have (5-7) years of experience in Production Support of financial systems.

· Master degree or bachelor’s degree in computer science, Software Engineering, or related field.

· Strong knowledge on KONDOR+ application for 3+ years or 3+ years of experience in IT Support for another Capital Markets applications

· Candidates should have ITIL certification/knowledge.

· Knowledge of major market regulatory body’s rules is an advantage

· Exposure to Capital Markets applications (E.g. Summit, Kondor+, Murex, Calypso…) is an advantage

· Should be able to do SLA & KPI management, Client communication & interaction

· Predictive analysis, consulting, escalation management

· Risk analysis and project execution

· Knowledge in Capital Market FO/BO environment is an advantage

· Strong knowledge in Configuration Management

· Strong knowledge in XML, SQL, PL/SQL, Shell Scripting, MQ Series, CFT and Control-M.

· Knowledge of monitoring solution like ITRS Geneos is an advantage

· Good knowledge of Microsoft Office

· Careful observance of standards and processes

· Excellent communication and interpersonal skills

· Strong analytical or troubleshooting skills

· Ability to work well under pressure

· Autonomous, self-motivated and excellent team player

· Strong perseverance and diligence towards attaining goals and effective time management

· Self-starter and ambitious

Other Professional Skills and Mindset

· Strong passion for production support and resiliency.

· Appetite to follow technology trend and participate to communities.

· Eagerness to learn and adapt in a dynamic software development environment.

· Excellent problem-solving and analytical skills.

· Effective communication skills and ability to work collaboratively in a team.

· Excellent Aptitude, Curious to learn and inquisitiveness.

· Eagerness to learn and adapt to new technologies.

· Passion for sharing expertise and grow team members’ skills.

Education Requirements

· Intermediate level (minimum 4 to 7 years)

· Master’s degree in relevant specialties

* To play a key role in providing inputs to operational considerations related to Temenos platforms in particular T24.

* Translation of business requirements from internal stakeholders in high quality Application design

* Ensure the completeness of the business requirements and add value by proposing best-in-class solutions.

* Analyze and translate business requirements into documentation, product rules and draft concise and detailed technical and functional solution documents for development

* Deep understanding of the private banking modules like SC, DX, SY, Corporate actions and accounting/ reporting modules

* Implementation experience of the SWIFT messaging, interfacing patterns, STP processes, order-processing flows

* Excellent personal organization and ability to prioritize and carry out multiple tasks.

* Able to influence and drive projects to meet key milestones and overcome challenges.

* Able to translate functional requirements to efficient and fit-for-purpose technical solutions

* To work with the Business users and Product owners for different strategic solutions

Skills Requirement

* Bachelor’s or Master’s degree in engineering/Technology or related course

* Development experience in T24 platforms and provide solutioning expertise to the Dev team.

* Good understanding of T24 – Pricing domain/Products/related domains.

* At least 6 years of experience in related field.

* Working experience in wealth management and customer self-service platforms.

* Ability to engage stakeholders to elicit business requirements, document the requirements and prepare functional specification documents.

* Strong communication and stakeholder management,

* Strong team player with the ability to take ownership and deliver independently.

* Good understanding on tools such as JIRA, confluence etc

Technical Skills

* Latest T24 release R19+ and exposure to T24 Upgrade processes

* T24 performance optimization and T24 data Archiving

* Oracle DB concepts relevant to T24, Linux scripts

* Experience in T24 Upgrades and data migration best practices

Job Description & Requirements

· Act as Incident first responder for a 24/7 staffed SOC.

· Monitor security sensors and review logs to identify network anomalies or intrusions.

· Perform initial analysis of security alerts.

· Escalate security incidents using established policies and procedures in a timely manner.

· Work with customers to analysis potential security incidents, identifying root cause and implement mitigation step(s)/ remedial action(s).

· Performing Response action based on standardize workflow and agreement with clients.

· Assist with the development of incident response plans, workflows, and SOPs.

· Provide threat and vulnerability analysis security advisory services.

· Fulfil Change Requests, Service Requests and respond to internal / external enquiries with regards to Incident Management.

Job Description & Requirements

· Act as Incident first responder for a 24/7 staffed SOC.

· Monitor security sensors and review logs to identify network anomalies or intrusions.

· Perform initial analysis of security alerts.

· Escalate security incidents using established policies and procedures in a timely manner.

· Work with customers to analysis potential security incidents, identifying root cause and implement mitigation step(s)/ remedial action(s).

· Performing Response action based on standardize workflow and agreement with clients.

· Assist with the development of incident response plans, workflows, and SOPs.

· Provide threat and vulnerability analysis security advisory services.

· Fulfil Change Requests, Service Requests and respond to internal / external enquiries with regards to Incident Management.

Productivity Observers Analyst

• Responsible to ensure compliance to HSSE standards and requirements to make work place a safe place to work, and accountable for all assigned which includes and not limited to design, adaption, and implementation of HSSE control framework, procedures, and practices in the company.
• Perform field observations of contractor worker productivity on site by collecting productivity measurements data throughout the whole day until completion of work via Activity Analysis or other similar productivity measurement method. This observation to be done across maintenance, TA, and project construction.
• Accountable for ensuring sampling occurs on regular frequency to ensure holistic representative of the data at site and ensure that the observations size is large enough for the population of the work disciplines performed.
• Carry out site checks across functions to ensure that the data are verified and accuracy of data.
• Carry out check against contractor productivity measurement data to ensure consistency and validity of data compare to the company internal observation.
• Compiles and distributes daily and monthly reports to stakeholders. Analyse the data gathered from the observations and identify and highlight root cause of low productivity, blockers, and area of improvement.
• Propose and work with relevant stakeholders to remove obstacles that is causing inefficiencies at site to ensure Productivity is improved at site.
• Support Bukom MTAC activities and drive & promotes continuous improvement across MTAC and with the stakeholders, to achieve Productivity and Cost Competitiveness in all MTAC activities.
• Support any training/coaching on Activity Analysis for new observers.
• Carry out any other related duties as & when required.

The Red Hat Globally Centralized Tech Sales Operations team is looking for a Senior Operations Analyst to support the APAC Tech Sales team. In this role, you will partner with APAC Tech Sales and Sales leadership teams to advise them on their go-to-market strategy, sales forecast and cadence, and fiscal year plan. You will compile, analyze, and interpret sales data to make data-based decisions. You'll need to be able to understand complex financial problems and provide explanations and solutions that are sound and clearly communicated. You will need to have expert level capability, understanding, and interpretation of RH tools and resources and be able to train and translate to sales. As a Senior Sales Strategy and Planning Analyst, you will also need to have excellent communication skills and ability to support multiple teams.

What you will do

• Serve as a trusted advisor and business partner to the APAC Tech Sales Leadership team Vice Presidents and their organizations.
• Guide, train, and influence business leaders to drive adoption and utilization of standardized metrics, tools, and dashboards.
• Provide forecast analytics that will improve the leadership team’s ability to guide the business and surpass targets.
• Develop analyses, KPI metrics, and weekly packages/presentations that will provide insight and direction to sales leadership.
• Use your deep knowledge of the business to build financial models and performance metrics for fiscal year planning.
• Tackle ad hoc tasks as needed and juggle multiple projects and initiatives.
• Serve as the consummate team player who will advise, support, guide, and motivate colleagues.
• Effectively collaborate with other business support teams like Global/GEO operations, Data Teams, and Incentives on deliverables.
• Work extended hours during planning, quarter-end, and year-end periods when required as well as flexibility for various time zones.
• Develop an understanding of Red Hat’s workflows and a deep understanding of our practices and policies. Continuously look for ways to improve productivity or the level of services provided to the business.

What you will bring

• 8+ years of experience in a financial/business analyst role or similar capacity
• Bachelor's degree in finance, business, or a similar capacity, Masters or MBA preferred.
• Expert level Excel/Google sheets skills with complex formulae writing and automation capability.
• Well versed in business tools: Tableau, Anaplan, Google suite, RHSC, etc.
• Strong executive presence with exceptional verbal, written, and communication skills in portuguese, english and spanish.
• Ability to be flexible, pivot quickly, take on ad hoc tasks as needed, etc.
• Strong cross-collaborator with ability to take the lead on projects.
• A proactive self starter who can work with little guidance and lead independently.
• Team player who will advise, support, guide, and motivate colleagues.
• This role may come into contact with confidential or sensitive customer information requiring special treatment in accordance with Red Hat policies and applicable privacy laws.

Job Responsibilities:

1. Prepare and process new loan applications supported by due diligence and analysis report for HQ in Taiwan and Board of Directors’ approval.
2. Maintain and review existing loan portfolio including loan disbursement or allocation, post-loan management, and maintaining relationship between the bank and its customers. Prepare periodic reports and translate it from English to Traditional Chinese for HQ. In the event of amendment or addendum to the customer contracts, to provide detailed analysis report of the revised contracts to HQ in Taiwan.
3. Responsible for preparation of regular and ad-hoc reports such as Customer Operation Status, Credit Risk, Credit Industry and Investigation Reports etc for submission to HQ in Taiwan, Monetary Authority of Singapore (MAS) and Taiwan’s regulatory authorities. The reports would include detailed statistical and qualitative with research analysis report on credit business, industry analysis, global market movements, APAC political situation, economics, customer operation status and risk management etc.
4. To act as liaison between Singapore Branch office and HQ in Taiwan.
5. Draft and review branch office policies and Standard Operating Procedures for lending policy and pricing of the branch’s interest rate.
6. Prepare and transmit official documents, such as interbank authorized signatory specimens, meeting minutes of subsidiary board of directors; and circulate announcements from financial authorities.
7. Handle day-to-day operations such as visiting clients, propose credit structure for loan application, prepare Letter of Credit (LOC), and follow up on loan cases.

Requirements:

• A good recognised Bachelor degree in Economics, Financial Analysis, Treasury Management or related discipline
• At least 3 years’ experience in the Banking industry and a proven track record in International Banking, Foreign Exchange, Loan and Corporate Banking Department
• Prior experience in financial marketing, international trade and banking.
• Resourceful, customer-oriented and sales driven with strong business development acumen to achieve sales targets
• Good command of written and spoken English and Chinese as this role handles East Asia market; requires email correspondence and periodic reports in both English and Traditional Chinese for overseas branch offices and HQ in Taiwan
• Advanced in Microsoft Word, Excel and PowerPoint
• Competent in engaging and managing internal and external clients
• A team player, proactive, resourceful and analytical

• Provide support for in-house applications, ensuring smooth functionality and addressing user concerns.
• Analyze business processes and requirements to recommend enhancements and optimizations.
• Prepare relevant and appropriate documentation, including user manuals, process flow diagrams and system specifications.
• Carry out user acceptance testing independently and with users.
• Function as a project manager when required, coordinating tasks, timelines, and resources to ensure successful project delivery.

Requirement

• Degree in Computer Science or Information Technology or other related fields
• Good knowledge of ERP, Sales Order, Finance & MRP applications.
• Min. 4 years of experience in IT application support and familiarity with SDLC.
• Hands-on experience and strong knowledge in Oracle database.
• Possesses good interpersonal skills. Project management experience is an advantage.
• Demonstrates analytical and multi-tasking capabilities.
• Able to work independently, be a good team player and be able to communicate at all levels.
• Experience in the Manufacturing sector would be advantageous.

ALM Risk Business Analyst

Responsibilities

• Gather, collate, and analyse requirements from business users and provide clear functional specifications for enhancements to ALM Risk Systems.
• Perform impact analysis of enhancement requests on existing processes.
• Design solutions that are sound, adequate, and forward-looking to address ALM business requirements.
• Plan, schedule, and execute to deliverable objectives from initiation till successful implementation within agreed timelines.
• Devise comprehensive test plans (including test scenarios and test cases) to test IT deliverables.
• Perform User Acceptance Testing, Regression Testing, Simulation Testing and Live verifications to ensure system deliveries meet requirements objectives.
• Formulate a Roadmap for ALM Risk Systems that continually address existing and potential business needs.
• Provide functional support to business users and co-manage ALM Risk System production issues with technology partners.

Requirements

• Degree in Banking, Financial Engineering, Computer Science, or any other related quantitative discipline with about 1 to 5 years’ relevant experience in business analysis area
• Understanding and experience in ALM Risk, including Liquidity Risk and Interest Rate Risk, specifically LCR, NSFR, MCO, IRRBB is preferred.
• Prior experience in implementing or managing an ALM Risk System would be an advantage.
• Prior business analysis experience of interfacing between IT Teams and end Users and translating / documenting business requirements into documents that can be used by IT Teams for development of systems solutions.
• Knowledge of machine learning and AI usage would be useful.
• Proficient in SQL and Excel
• Strong inter-personal, communication, presentation, analytical and problem-solving skills
• Accountable and self-starter

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

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We are seeking a motivated and detail-oriented Digital Business Analyst Intern to join our dynamic team. As an intern, you will gain valuable hands-on experience in various aspects of business analysis, including tender and RFP preparation, as well as presentation development. This role offers an excellent opportunity to learn from experienced professionals and contribute to impactful projects.

Responsibilities:

• Assist in analysing RFP and tender requirements, breaking down complex requirements into manageable components
• Support the preparation and submission of comprehensive RFP/tender responses
• Collaborate with subject matter experts to gather technical information and pricing details
• Maintain and organize proposal content library and response templates
• Track submission deadlines and help manage the proposal timeline
• Create and format proposal documents using Microsoft Office Suite
• Assist in quality control and proofreading of final submissions
• Document best practices and lessons learned from each proposal

Profile

• Currently pursuing or recently completed Bachelor's degree in Business Administration, Economics, Information Technology, or related field
• Strong analytical and problem-solving skills
• Excellent written and verbal communication abilities
• Proficiency in Microsoft Office Suite (especially Word, Excel, and PowerPoint)Detail-oriented with strong organizational skills
• Ability to work under pressure and meet strict deadlines
• Basic understanding of business processes and documentation
• Well versed with MS Office – Word, PPT

• Project management for Asia Pacific companies’ ERP applications.
• ERP application daily support and implementation.
• Coordination with Japan ERP team for new project promotion.

Requirement

• Degree in Computer Science or Information Technology or other related fields.
• Experience in IT application support and familiar with SDLC/Agile.
• Good knowledge of ERP System.
• Strong data analysis skill, knowledge in SQL.
• Possesses good interpersonal skills. Project management experience is an advantage.
• Demonstrates analytical and multi-tasking capabilities.
• Able to work independently, be a good team player and communicate effectively.
• Min. of 3 years of related experience required for senior position.
• Experience in the Manufacturing sector would be advantageous.

We are a management consultancy focused on contracting and payroll services, seeking IT Application Support professionals (both Junior and Senior levels) to provide expert support for client applications and systems. This role is crucial for monitoring system performance, supporting deployments, managing vendors, and ensuring compliance with regulatory standards. A key aspect of this role includes working in a 24/7 rotational shift to guarantee continuous, high-quality support.

Key Responsibilities:

1. System Health and Performance Monitoring: Regularly monitor and optimize application and system performance, proactively identifying and addressing issues.
   
2. Support for Applications and Systems Deployment: Assist with application and system deployments, ensuring seamless integration and compliance with client requirements.
   
3. Testing Facilitation: Facilitate user acceptance testing (UAT) and performance testing, collaborating with teams to meet functional and performance standards.
   
4. System Enhancements and Vendor Management: Handle system enhancement requests and manage vendor relationships, ensuring quality and timely support.
   
5. Incident Troubleshooting: Provide responsive support during incidents, diagnosing and resolving application issues effectively.
   
6. Regulatory Compliance and Process Adherence: Ensure that all systems and processes meet applicable regulatory requirements and internal standards.
   

Additional Information:

• This role includes a 24/7 rotational shift to maintain consistent support. Details of the shift schedule will be discussed during the initial call.