We are looking for an Application Support Analyst to improve the reliability of the existing systems and support the development of the new systems. The role is based in Singapore. It requires many interactions with the teams in Europe. Your main role involves around:

Production monitoring

· Monitor the global IT platform and execute the associated action when alerts are raised.

· Process (analyze, solve, document) incidents.

· Coordinate incidents resolution with Paris teams when necessary (for instance with infrastructure teams or on-duty people)

· Maintain monitoring systems and continuously share ideas to improve its effectiveness.

· Actively participate in the writing or enhancement of operational procedures (in link with the monitoring alerts)

· Engage in FTS (Follow-the-Sun) model with Europe, including information sharing and tasks handover

· Follow up on the evolution of the IT platform (release) and adapt monitoring tools and procedures

Support to users

· Process local user support requests (configurations, assistance,…)

· Collect regularly user feed-backs on system Run Quality and share it with development teams

Transversal

· Enrich the backlog of problems (source of recurring incidents), including description, impact/recurrence/priority,

· Self-organize continuous learning on the IS systems and landscape

· Manage the IT part of the Singapore Business Continuity Plan

· Share improvement ideas with Business Analyst

Technical Skills

· University degree in IT Engineering or Mathematics.

· 2-6 years relevant experience in IT trading environment

· Experience and knowledge about Trading and/or portfolio management processes, Derivatives Commodities is a plus.

Behavioral and social skills

· Interactive behavior : Active Listening and communication skills

· Problem solving : Issues perception, analyzing, practical thinking, creativity, innovation

· Personal effectiveness : Facilitation skills, pragmatism and pro-activity, resilience to stress, taking initiative, learning ability

Technical and functional skills

· Understanding of trading environment.

· First experience in live monitoring and application support of large IT systems

· Good technical knowledge on the Windows environment

· SQL skills

· Good Scripting skills

What you need to do now

If you're interested in this role, click 'apply now'.

EA Reg Number: R21103035

EA License Number: 07C3924 | Company Registration No: 200609504D

Responsibilities

• Conduct detailed data analysis and verification using MATLAB, ensuring precision and reliability in outputs.
• Assist in drafting academic papers and research documentation with high standards of accuracy and clarity.
• Demonstrate strong problem-solving skills by troubleshooting complex technical issues effectively.
• Interpret and apply mathematical equations related to advanced theoretical concepts, including those involving universal phenomena.
• Proactively engage in acquiring new knowledge, mastering unfamiliar theories, and applying new paradigms to research projects.
• Collaborate within a multidisciplinary team, contributing insights and ideas for innovative solutions.
• Ensure data confidentiality and maintain rigorous standards of privacy in handling sensitive research materials.
• Adapt to dynamic schedules and work requirements, meeting deadlines with meticulous attention to detail.

Requirements:

• Bachelor’s or Master’s degree in Mathematics or Physics from renowned institutions, with graduates from top-tier universities preferred.
• Proficiency in MATLAB, with strong statistical analysis and data interpretation capabilities.
• Prior research or academic experience is beneficial but not mandatory.
• Excellent communication skills, with the ability to articulate complex concepts clearly and effectively.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: QYXYV799

Do you have "control" and "Conduct" mindset? Are you able to notice the gaps and risks in a business process- and are ready to tackle it?

With bases in more than 65 countries, this international bank has opened up an integral position in their Corporate & Institutional Banking Team responsible for APAC.

This is a Global projects focusing on client onboarding and interactions across APAC. You will be working in a lean team of 4 to implement 'chats' and 'video conferencing' tools such as Wechat, kakaotalk, whatsapp, and Line.

The team is looking for a suitable candidate who is able to analyse business needs, risks, gap analysis, liaise directly with vendors, create and design processes, and relay designs to IT Team. This is NOT an IT role, this is a functional business analyst role.

Direct Responsibilities

• Acts as primary interface with business lines
• Collect, analyze and document business scenarios for the use of voice and chat channels
• Understand business interactions with clients and other external counterparties
• Identify risk and conduct scenarios and contribute to create the framework to address them

Technical (Must possess/Essential)

• Minimum 7 years of experience
• Have prior experience working with implementing recording and surveillance over voice and chat channel
• Have prior experience working with setting up controls
• Excellent soft skills- communications, critical thinking, finding a solutions, attention to details
• Languages: Fluency in Mandarin is a very BIG PLUS

Note: Contract role (12 months renewable upon performance)

If you are ready to take the next steps and work in a multicultural, supportive environment while being exposed to vast technologies and teams, then... apply now for this opportunity and immediate consideration.

Balyasny Asset Management L.P. (BAM) is a global institutional investment firm. BAM’s culture, technology, and platforms empower our investment teams to perform at their very best. By hiring a diverse group of ambitious, innovative, and deeply knowledgeable individuals from all backgrounds, we are able to generate more creative and profitable investment opportunities for our clients.

BAM exists at the intersection of finance and technology, combining the deep industry knowledge of leading portfolio managers and financial analysts with software engineers and quantitative researchers. We leverage the collective expertise of our teams to seek out new investment opportunities, analyze market conditions, minimize risk, and provide superior service to our investment partners.

With 1700+ people in offices around the world, we embrace a culture that welcomes the free flow of ideas, promotes career development, and supports the health and wellbeing of our people through world-class benefits.

ROLE OVERVIEW:

Responsibilities include, but are not limited to:

· Analyst/Associate PM working alongside Portfolio Manager whose strategy focuses primarily on investing across Rates/FX and rates/FX Options

· Help manage front to back trade execution to confirmation of risk in the portfolio

· Executing and managing trades on the Portfolio Manager’s behalf

· Conducting in depth analysis on FX and rates markets as well as global macro strategies

· Managing and expanding relationships with counterparties across all jurisdictions

· Rebalancing the portfolio periodically

· Expense management (trading cost analysis, brokerage costs, technology, etc.)

· Ad hoc analytical projects involving Excel, VBA, SQL, Python

REQUIREMENTS

· A Degree in Quantitative Finance, Financial Engineering, Mathematics, Physics, Engineering, Economics, Finance or similar

· Minimum 5 years of experience at a buy-side and/or sell-side financial firm in trading or quantitative analysis of FX and/or Rates products

· Strong analytical, programming and modelling skills

· Strong passion for the global markets and strategies

· Knowledge of at least one of the following programming languages: R, SQL, C++, Matlab, Python.

· Proven ability to build Macro tools and models

The Company

Our client is a large MNC within the shipping industry, with a history of more than 100 years. They are currently looking to hire a Finance Operations Analyst to join them.

The Role

The successful incumbent will work closely with the finance team and will be responsible for finance, operations and admin activities. Tasks include analysis of terminal and port costs, reconciliation, variance and trend analysis, cost control, AP, AR as well as month end closing. There will be calculation of terminal costs, resolving discrepancies, reporting, liaison with treasury team on banker’s guarantee, issuance of PO, processing of invoices, costs recovery, posting of journals, accruals, annual budgeting and quarterly forecasting.

Your Profile

To be successful in this role, you should possess minimum qualification of a Diploma in Finance and Accounting, well versed in accounting concepts and bring along with you 1-2 years of accounting experience. You are analytical, a quick thinker, with high attention to details. You are organized and have a willingness to learn, with good communication skills and the ability to work with tight deadlines.

Apply Today

Please send your resume, in WORD format only and quote reference number SK13143643, by clicking the apply button. Please note that only short-listed candidates will be contacted.

EA Licence no.: 07C5595 | Susan Koh EA Registration no.: R1107882

Risk Analyst (Welcome Fresh Graduates)

Abaxx Exchange is looking for a Risk Analyst who will assist in overseeing and shaping the financial risk management practice in Singapore. The candidate will join a dynamic team, be exposed to a wide range of products and be challenged with complex risk problems. This is an exciting, multifaceted role where you will interact with various teams to broaden your exposure.

Responsibilities:

Risk Control

· Assist with the establishment and maintenance of the risk management framework by adhering to internal risk policies and staying up to date with regulatory standards and industry best practices

· Execute daily risk control processes and risk reports working alongside Clearing Operation teams to manage clearing risk

· Identify, investigate and escalate any issues or exceptions related to the risk framework (e.g. margin and guaranty fund breaches, risk limit excesses, data quality) including any required follow-up and reporting requirements

· Build and maintain reports for regular management, member and regulatory reporting

· Monitor market trends, geopolitical events that may impact products to proactively identify emerging risk and opportunities

· Develop and maintain close working relationships with the Clearing & Exchange Operations, Compliance and Finance teams

· Compile and provide information to external parties (e.g. regulators, auditors, external independent validators, consultants) on routine and ad-hoc bases

· Participate in new product launches, new member onboarding, regular clearing member reviews and run thematic or ad-hoc market research on relevant risk topics

Risk Development:

· Contribute to development and enhancement of in-house risk application leveraging Python, SQL, GIT and AWS cloud infrastructure to support advanced analytics and risk management process.

· Monitor the performance of risk models, ensuring their appropriateness and maintaining the integrity and accuracy of risk data.

· Develop and leverage upon advanced analytics tools and models, e.g. tools and models related to Artificial Intelligence (AI)

· Design test cases and perform testing for risk systems development and system upgrades

· Contribute to the development and successful delivery of visual analytics initiatives. These initiatives typically include the development of reports, analysis, data visualizations and dashboards from aggregated data sources such as risk databases with the objective of bringing risk monitoring, analysis and strategic decision making to the next level.

Risk Culture:

· Contribute to the establishment and promotion of risk culture within the Company including through daily responsibilities, awareness efforts and training efforts

· Contribute to the culture of governance and risk oversight within the Company

Qualifications:

· Degree in Risk Management, Business, Economics, Mathematics, Science, Engineering or IT, or a related discipline

· Working level competency in Excel VBA/SQL/Python and Microsoft Office applications

· Strong attention to detail with a focus on process execution

· Keen interest in financial, commodity and energy markets and derivative instruments

· Key player in an agile and diverse environment that emphasizes proactive collaboration and risk identification

· Quick learner with excellent written and communication skills, team orientation, and ability to work with counterparts in different organizational areas

· Self-starter who takes initiative to improve the current state of things and is adaptable to change

· Prior relevant professional experience in risk management, data analysis, portfolio management, and/or risk systems in prime brokerages, fund houses or clearing houses preferred

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Wealth brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow. We are uniquely suited to helping our clients meet their banking needs across regions through our global network.

We’re currently looking for a high caliber professional to join our team as Officer, Securities & Derivatives Analyst - Hybrid (Internal Job Title: Securities & Derivatives Analyst 2 – C10) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Support trade capture management, trade documentation and securing approvals for product risk rating and loanable value
• Ensure seamless derivative trade lifecycle events management
• Provide analytical and administrative support to sales team, product desks and business execution teams with regards to derivatives and securities transactions
• Minimize processing risk and perform root cause analyses of discrepancies or spikes in trade position, and ensure adherence to audit and control policies
• Escalate all issues in a timely manner and oversee client and business ad-hoc queries and requirements
• Provide informal guidance and/or on-the-job-training to team members
• Support team during peak volume periods and other absences and support the on-boarding and training of new employees
• Proactively work with Tech to resolve production issues
• Participate in UAT testing, review test cases and/or test evidences
• Ensure team procedures and audit requirements are updated, completed and maintained across processes
• Review existing processes / applications and identify opportunities for improvement
• Be an SME in a set of products/processes and represent the team in cross-unit discussions

As a successful candidate, you’d ideally have the following skills and exposure:

• Relevant Degree or equivalent experience
• More than 2 years’ Experience in cash FX, derivatives, structured product or fixed income related functions
• Efficient and effective with numerical tasks and transactions
• Proven success with working in a team environment
• Ability to work under pressure and manage to deadlines
• Ability to work in a fast-paced environment
• Consistently demonstrates clear and concise written and verbal communication
• Attention to detail and intermediate problem solving skills
• Bachelor’s Degree/University degree or equivalent experience in Business, Accou

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Thakral One is a technology consulting and services company headquartered in Singapore, with a pan-Asian presence. We focus primarily around technology-driven consulting, adoption of value-added bespoke solutions, enabling enhanced decision support through data analytics, and embracing possibilities in the cloud. We are heavily inclined towards building capabilities collaboratively with clients and believe strongly in improving grounded and practical outcomes. This approach is possible through our partnership with leading global technology providers and internal R&D teams. Our clients come from Financial Services, Banking, Telco, Government, Healthcare, and Consumer-oriented organisations.

We are looking for a proactive and skilled IT System Analyst to join a dynamic regional team within the Information Technology department. The role involves supporting a critical Regional Payment System that processes domestic payments for corporate clients across the region. The ideal candidate will ensure timely and high-quality delivery of system solutions while collaborating with various stakeholders.

Key Responsibilities

1. Technical Expertise:

• Provide subject matter expertise in system analysis and design.
• Develop technical specification documents based on functional requirements.

2. Project Support:

• Collaborate with project teams to ensure technical requirements are met.
• Assist with test plan preparation and execution for SIT and UAT.
• Manage defects and change requests, prioritizing with project teams to ensure timely resolution.

3. Documentation:

• Create and maintain comprehensive technical documentation.
• Ensure documentation accurately reflects system designs and functionalities.

4. Operational Transition:

• Facilitate the transition of systems from development to production.
• Support operation promotion tasks and ensure a smooth handover to production support teams.

5. Quality Assurance:

• Contribute to quality reviews and ensure adherence to established IT standards and governance.
• Guarantee deliverables meet quality objectives.

6. Production Support:

• Provide post-implementation support by investigating issues, identifying root causes, and implementing fixes or workarounds in collaboration with relevant teams.

Qualifications:

• Bachelor’s degree in Computer Science, Information Systems, or related fields.
• Over 7 years of experience with expertise in payments system implementation and system analysis.
• In-depth knowledge of payment and settlement systems, particularly within the Asia Pacific region (e.g., CITAD, KFTC, FPS, NEFT).
• Experience with TCS BaNCS Payments product is a plus.
• Proficiency in Java/J2EE, Oracle DB, SQL, Unix/Linux, IBM WAS, and MQ.
• Familiarity with API development, hosting, management, and gateways.
• Strong analytical, troubleshooting, and problem-solving skills.
• Exposure to SDLC and Agile methodologies.
• Ability to work collaboratively with cross-functional and offshore teams.
• Excellent communication skills for stakeholder engagement.
• Self-driven, motivated, and able to work independently.

This role offers an exciting opportunity to contribute to the delivery and operation of key payment systems in a collaborative and fast-paced environment.

Context:

• Data Solutions for Capital Markets IT (CMI) division which manages information systems for capital markets activities which includes Front Office (FO) booking platforms, Risk Management (RM) control and regulatory reporting systems, financial product and contract valuation systems, and much more.

Job Description:

• Contribute to IT initiatives for Antaes Asia clients.
• Delivery of comprehensive business analysis to provide solutions for business needs.
• Work with the project team including product owner, senior developers, architects, BA’s to deliver business requirements and improve business processes and systems.
• Work closely with stakeholders to define requirement and various artifacts around application development or enhancement.
• Specification of business rules for regulatory reporting, business operations and transformations.
• Functional design and testing of solutions.
• Maintenance and promotion of best practices around the data dictionary of the bank.
• Interaction with developers to define implementation specs
• Interaction with other IT teams to explain and communicate on Data services
• Assisting with the daily operations through Scrum, Jira and Kanban, techniques.
• Contribute to the promotion of Antaes services on top of assistance provided to clients.

Job Requirements:

• At least Bachelor’s Degree in Computer Science, Information Technology, Programming & Systems Analysis, Science (Computer Studies) or related Finance fields.
• At least 2 years of relevant experience (Data Solutions)
• Strong communication to bring consensus on requirements.
• Functional knowledge of financial products, capital market processes & regulatory reporting.
• Knowledge on the MIFID2/SFTR/EMIR / any APAC transaction regulatory reporting principles is desirable.
• Strong problem-solving skills with ability to think out of box.
• Excellent communications and proven documentation capabilities.
• Skilled in Data analysis using database queries (SQL/Oracle/Sybase), TSQL.

Job Responsibilities

· Perform credit worthiness analysis and reviews for existing and new customers.

· Assess and approve credit limit requests and provide support for payment terms recommendations.

· Prepare monthly credit and market risk reports.

· Comply with established processes.

· Prepare monthly credit and market risk reports.

· Development and implementation of credit and market risk framework and policies.

· Perform full credit analysis and provide credit and payment terms recommendation.

· Execute the annual compliance plan under the direction and supervision of a senior compliance officer or team leader.

· Provide support to senior compliance officers in organising, designing and delivery of compliance training.

· Conducts regular assessments to determine whether policies are compliant with the law.

· Provide compliance advisory to business units and business functions.

· Other duties assigned by superior

Job Requirements :

· Candidate must possess a Degree in related field or equivalent

· Effective team player with at least 3-year experience in risk analysis / control management

· Good team player and problem-resolver

· Self-motivated and be able to work under pressure and have sense of urgency

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No. 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Job Description

The Network Services Support (NSS) team under CTI (Citi Technology Infrastructure), provides 24x7x365 network support in a dual hemisphere, 12hours shift rotation, follow the sun model with one command center in Irving, Texas and the other in Singapore. Each center provides real-time backup for the other enabling efficient transfer of operations.

The NSS supports over 45,000 Network devices including 15,000 data circuits across 103 countries covering North America, Latin America, EMEA, Asia Pacific regions. The NSS is the single point of contact for all network related issues and provides end to end support for the Global Citi network.

As a team member of Network Services Support, your responsibilities includes:

• Providing Technical Support for the firm’s global network with a focus on both network infrastructure projects and infrastructure break fixes.
• To represent Network Services Support (NSS) professionally on conference calls with cross functional partners throughout the technology organization while conducting in depth technical investigations of ongoing incidents involving network connectivity and performance issues.
• Ensuring infrastructure changes, authorization requests, communications to stakeholders for post change testing, arrangement of hardware replacements are completed complying with established process and execute due diligence in planning to prevent causing disruption of services, in compliance with defined IT processes and procedures.
• Display competency and professionalism on conference calls for major incidents which may or may not be due to a failure in NSS managed technology infrastructure. Ability to drive major incident calls as the lead network representative with assertiveness, logical troubleshooting along with clear and concise communication towards both external and internal stakeholders.
• Performs post mortem Root Cause Analysis for complex, high visibility issues or major incidents within tight timeline and the ability to drive vendors assertively to produce justifiable root causes in a professional manner.
• Maintain focus and poise during the support cycle and work through all challenges with a results-oriented attitude and relentless focus on enhanced customer service through rapid incident resolution.
• Collaborate and communicate accurately with people at different technical knowledge level ranging from Subject Matter Experts, Services Managers to Vendor Support Teams, etc, with the goal of aligning all parties towards achieving incident resolution as quickly as possible.
• Good understanding of Software defined networking (SDN) technologies concepts and the evolution and deployment approaches of SDN technology across traditional IP networks.
• Perform pre-defined configuration assurance/standard checks to satisfy Risk & Control and Safety & Soundness initiatives as part of proactive configuration management of all NSS managed technology infrastructure.
• Refine and improve existing processes to accomplish the desired results with better efficiencies and effectiveness.
• Maintain written operational procedures for the organization including document reviews at predefined intervals, ad-hoc procedure updates in response to operational events, and consistently high quality document management.


Skills and Experience Required

• 7+ years of experience in providing network operations supporting a network with 1000+ nodes.
• NOC (Network Operations Center) experience or large financial institution network operation/implementation experience is highly preferred.
• Expert level working knowledge of enterprise TCP/IP communications (IPv4, QoS, IPSEC, VPN, etc)
• Experience in supporting Load Balancers, DNS, DHCP.
• Strong knowledge of network protocol analysis using industry standard toolsets such as Wireshark capable of performing in-depth packet capture analysis.
• Expert working knowledge following routing protocols: BGP, OSPF, RIP, Multicast
• Strong working knowledge of IPSLA probes, EEM Applets, application specific network performance analysis, and TCP/IP optimization mechanisms for maximizing application performance across enterprise networks
• Strong working knowledge of common security threats facing enterprise networks including DDOS (Distributed Denial of Service) and various defensive mechanisms and threat mitigation strategies.
• Industry certifications includes; CCNP, CCIE, JNCIS, JNCIP, etc
• Strong knowledge in SDWAN technology.
• Intermediate to Expert software or programming knowledge in Python, JSON, Certified Scrum Master, NSO and in Terraform, AWS (Solutions Architect), Kubernetes, is a plus.

General Attributes, Characteristics, and Capabilities

• Highly assertive communications skills, commanding personality while maintaining professionalism. Ability to engage a large audience and lead the discussion with clear, concise, and highly assertive communication.
• Capable of understanding customers’ requirements and setting the correct expectation to stakeholders to prevent re-work or incorrect project delivery.
• Effective prioritization skills and high energy. Ability to work in a fast-paced network operations environment. Ability to work under pressure with conflicting priorities and a fluctuating and potentially voluminous operational and project based workload.
• Ability to articulate technical information to large audience with various levels of technical knowledge base, including a business management audience that may lack a deep technical understanding of internetworking technology solutions. Ability to drive communication between business leaders and IT. Must exhibit sound and comprehensive communication and diplomacy skills to exchange complex information with inherent confidence.
• High sense of urgency and commitment to exceed customer expectations. Strong personal work ethic, inspires excellence and enthusiasm amongst peer group
• Resilient and highly responsive in overcoming adversity, ability to work through a multitude of challenges/obstacle in order to achieve the desired end result
• Process oriented; self-disciplined and settles well into established systems and structures. Focuses on the journey as well as the destination.
• Ability and flexibility to operate within tightly controlled operational procedures. Proficiency in managing customer satisfaction requirements within the confines or operational procedures to achieve a suitable outcome for all stakeholders.
• Demonstrated technical competencies and history of increased responsibilities during previous three years. Strong dedication towards continual growth and self-improvement including year-over-year progression in industry certifications and overall technical proficiencies and knowledge base.
• Strong analytical, organizational, written and interpersonal skills

About ByteDance

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve. Join us.

About the team

As a core member of our LLM Global Data Team, you'll be at the heart of our operations. Gain first-hand experience in understanding the intricacies of training Large Language Models (LLMs) with diverse data sets. Through our carefully designed rotation program, you'll witness how high-quality data is meticulously crafted and used. After completing your rotation, you will have the chance to select your area of expertise. This will be your stepping stone to lead, train, or oversee larger data operation projects.

Your Role Will Involve:

1. Lead multiple data labeling projects simultaneously, ensuring cross-functional alignment to establish advanced data standards and optimized workflows. This involves assembling specialized taskforces, coordinating milestones, and driving agile progress management. Additionally, assess requirement feasibility, design tailored project management strategies and SOPs, and support continuous operational improvements to effectively meet diverse needs.

2. Gain hands-on experience in data production, including drafting, revising, and data acceptance evaluation, while developing specialized skills across different data formats and content verticals to independently deliver high-quality data. This provides insight into the synergy between human input and data in LLM training.

3. Collaborate with product managers and engineers to assess, enhance, and experiment with operational processes, focusing on quality and productivity improvements. Interprete and translate safety stance and advisories into operational requirements. Perform routine data analysis on model performance, anticipate project risks, address urgent issues, and implement effective risk control measures.

4. It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance. This may occur in the form of images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.

Qualifications

Minimum Qualifications:

1. Excellent English writing and critique skills.

2. Comfortable working in a project-based fast-paced environment, where quality standards iterate quickly with research and experiment progress.

3. Comfortable with meeting deadlines, multi-tasking, and generating creative solutions, including the use of technology and tools, to enhance the quality of both individual and team outputs.

4. A minimum of 2 years of experience in project management within content-related projects or operations, with a strong preference for backgrounds in journalism, teaching, writing, or text editing. Experience in leading AI/LLM companies or within the Trust and Safety industry is highly valued.

Preferred Qualifications:

1. Candidates should be intelligent, diligent, and skilled in providing guidelines, analyzing cases and structuring complex operational improvements.

2. A deep interest in LLMs, human behavior and user experience is essential. The ideal candidate is an enthusiastic learner who finds engagement with diverse case studies and annotators stimulating.

Note: This role requires a paper test prior to interviews.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

About ByteDance

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve. Join us.

About the team

As a core member of our LLM Global Data Team, you'll be at the heart of our operations. Gain first-hand experience in understanding the intricacies of training Large Language Models (LLMs) with diverse data sets. Through our carefully designed rotation program, you'll witness how high-quality data is meticulously crafted and used. After completing your rotation, you will have the chance to select your area of expertise. This will be your stepping stone to lead, train, or oversee larger data operation projects.

Your Role Will Involve:

1. Lead multiple data labeling projects simultaneously, ensuring cross-functional alignment to establish advanced data standards and optimized workflows. This involves assembling specialized taskforces, coordinating milestones, and driving agile progress management. Additionally, assess requirement feasibility, design tailored project management strategies and SOPs, and support continuous operational improvements to effectively meet diverse needs.

2. Gain hands-on experience in data production, including drafting, revising, and data acceptance evaluation, while developing specialized skills across different data formats and content verticals to independently deliver high-quality data. This provides insight into the synergy between human input and data in LLM training.

3. Collaborate with product managers and engineers to assess, enhance, and experiment with operational processes, focusing on quality and productivity improvements. Interprete and translate safety stance and advisories into operational requirements. Perform routine data analysis on model performance, anticipate project risks, address urgent issues, and implement effective risk control measures.

4. It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance. This may occur in the form of images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.

Qualifications

Minimum Qualifications:

1. Excellent English writing and critique skills.

2. Comfortable working in a project-based fast-paced environment, where quality standards iterate quickly with research and experiment progress.

3. Comfortable with meeting deadlines, multi-tasking, and generating creative solutions, including the use of technology and tools, to enhance the quality of both individual and team outputs.

4. A minimum of 3 years of experience in project management within content-related projects or operations, with a strong preference for backgrounds in journalism, teaching, writing, or text editing. Experience in leading AI/LLM companies or within the Trust and Safety industry is highly valued.

Preferred Qualifications:

1. Candidates should be intelligent, diligent, and skilled in providing guidelines, analyzing cases and structuring complex operational improvements.

2. A deep interest in LLMs, human behavior and user experience is essential. The ideal candidate is an enthusiastic learner who finds engagement with diverse case studies and annotators stimulating.

Note: This role requires a paper test prior to interviews.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job Summary

We are seeking a skilled IT Business Analyst with a strong interest in analyzing business processes and driving process re-engineering initiatives to enhance operational efficiency.

You will be part of the IT Application team supporting In-house applications.

Mandatory Skill-set

• Degree or Diploma in Software Engineering, Computer Engineering,
• At least 3-5 years of experience in delivering and supporting IT applications as a Business Analyst | System Analyst;
• Strong experience in requirements gathering, gap analysis, and documentation;
• Demonstrates exceptional ability to comprehend business processes and implement process re-engineering to address business needs and challenges;
• Good working experience in SQL, JIRA, and Confluence;
• Knowlege of software development lifecycles and agile methodologies;
• Strong negotiation, and stakeholder management skills;
• Strong communication, presentation, and documentation skills;
• Capable of working independently, managing stress effectively, and multitasking in a fast-paced environment.

Desired Skill-set

• Experience in Hospitality/ Leisure based applications;
• Agile / Scrum certified;
• CBAP (Certified Business Analysis Professional) certification.

Responsibilities

• Responsible for working with business users/product owners to gather business requirements;
• Translate business needs to ensure that developers and business users have a common consent;
• Articulate business requirements and translate them into functional and technical specifications;
• Facilitate the tracking and reporting of project progress, issues, and risks to ensure timely delivery of project milestones;
• Proficient in concurrently supporting multiple application systems and platforms;
• Adhere to the organization and project standards & guidelines.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

Salary: $3000 per month

Working days: 5 days per week (Office hours)

Work location: Clarke Quay / Novena

Contract duration: till December 2025 (extendable)

Responsibilities:

• Conduct survey interviews via outbound calls and field visits to collect timely and reliable data (target respondent: corporate company/establishment)
• Compile, record, input survey returns and data accurately into the system
• Conduct data verification of completed survey cases to ensure accuracy and reliability of data
• Establish and maintain relationship with respondents throughout the project period
• Ensure that the given KPI are being met based on the project timeline
• Provide status report to the supervisor

Requirements:

• 1 - 2 years experience in administrative & customer service
• Prior experience in call center environment will be beneficial
• Able to work in a fast paced environment & achieved assigned targets/KPIs
• Well spoken and good verbal/written communication skills
• Proficient in MS office, especially Excel

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

You will be a key member of the R&D Digital Translation team established under the Singapore Maritime Institute. The R&D Digital Translation team develops and operates digital and cyber products and translates R&D projects to real world implementations for the maritime industry.

You will collaborate with various project managers, solutions architect and infra engineers to deliver leading-edge digital solutions and services to meet the business requirements of the maritime community. You are pro-active, self-motivated and resourceful team member with good technical or digital knowledge and possess strong influencing and people handling skills. You are constantly looking at new ways to apply digital technologies to meet business needs and can handle multiple projects concurrently.

Key Responsibilities

1. Actively define and analyse the agency’s business requirements

2. Assist in the development of the business case and tender specifications

3. Evaluate and recommend solutions that best address the needs

4. Engage relevant stakeholders and end-users to identify end-user requirements and specifications.

5. Develop acceptance criteria with agency users to ensure reasonableness for the acceptance of work done

6. Review system testing, integration testing and data conversion documents to verify that specifications are met

7. Drive a smooth deployment, adoption and operations of the internet and mobile solution

8. Work with development team to understand and troubleshoot technical problems

9. Work with quality assurance team to provide inputs for the testing process

10. Undertake root cause analysis for problems to implement preventive and corrective measures to meet business and performance needs

Requirements

1. Background in Computer Science, Infocomm Technology, Computer or Electronics Engineering or related subject area with minimum 3 years of relevant experience. Candidates with more years of experience will be considered for more senior roles

2. Prior working experience in IT business analysis, application solutioning design and testing

3. Participated in at least one full software or product development cycle, preferably using Agile Methodology

4. Strong analytical, conceptualisation and problem-solving skills

5. Good communication skills with the ability to pitch ideas and influence

6. A driven and motivated personality with an inquisitive mind

7. Business Analysis certification, e.g. Certified Business Analysis Professional (CBAP)

8. Knowledge or experience in implementing projects in at least one of the following areas (Agile Methodologies, Cloud, Internet and Mobile Technologies, Customer Relationship Management, Knowledge Management

PURPOSE:

To lead our Order to Cash (O2C) process management by overseeing and optimizing the entire order fulfilment cycle, from order entry to cash collection, ensuring efficiency, accuracy, and customer satisfaction. As a key member of our leadership team, you will collaborate with various departments to enhance operational processes and drive continuous improvement.

RESPONSIBILITIES & TASKS:

• Process optimization: Streamline and optimize the end-to-end Order to Cash process to enhance efficiency, reduce errors, and improve overall performance. Conduct regular review and identify gaps against regional standard processes and recommend improvement opportunities in current OpCo’s processes for alignment with the fit to standard implementation of new ERP system.
• Team leadership: Lead a high performing team, providing guidance, mentorship and fostering a culture of accountability and continuous improvement. Be the subject matter expert in all O2C process areas and able to communicate expectation confidently and clearly with OpCo CFOs, operational managers, business process outsourcing management and service delivery team. Conduct training and workshop with OpCo operation managers and BPO team members to share best practices and knowledge of O2C process improvement initiatives.
• Cross functional collaboration: Collaborate with OpCos, Sales, Finance, Customer Service, and other relevant departments to ensure seamless integration and communication within the O2C process. Manage process performance expectation and conduct regular review meeting with OPCO CFOs, order fulfilment, contract management, customer admin, billing, cash application and collection managers as well as business process outsourcing vendor team.
• Performance metrics: Develop and implement key performance indicators (KPIs) to measure and monitor the effectiveness of the O2C process, and implement corrective actions as needed. Perform big data analysis using Power BI to provide drive data driven insight to help management’s decision making in improving process performance within O2C domain. Perform problem solving and root cause analysis to help OpCos resolve key operational challenges in sales order management, contract management, billing and cash application plus collection process. Develop proposal for counter measures to address operational challenges identified and come up with innovative solution to help OpCos achieve key performance metrics and operational excellence.
• Compliance and Risk Management: Ensure compliance with regulatory requirements and company policies, while identifying and mitigating potential risks in the O2C process. Work closely with OpCos, Finance team and other relevant departments to establish policies for process compliance management. Manage end to end change management process to implement and drive adoption of policies and work with OpCo’s operation managers to audit process compliance and implement counter measures.
• Technology Integration: Evaluate, implement, and optimize Order to Cash technologies and systems to support automation and improve overall efficiency. Be the catalyst of digital transformation in the organization through new solution testing and planning for DX initiatives to reduce operational cost and overhead. Support DX initiatives within Finance department and help OpCos to implement automation solution by utilizing Power Platform to improve process efficiency and team productivity. Work closely with ICT to ensure security compliance of cloud solution adoption and review proposed solution implemented by OpCos to mitigate security risk.
• Customer Satisfaction: Focus on enhancing customer satisfaction by ensuring timely and accurate order fulfilment, billing, and collection processes.
• Reporting and Analysis: Generate regular reports and provide insights into O2C performance, contributing to strategic decision-making at the executive level. Oversee all aspects of performance metrics management for order to cash processes. Primarily responsible for maintaining and delivering timely performance metrics report to OpCo’s MDs, CFOs and operational managers. Improve efficiency and performance metric visibility through continuous innovation using Power BI and to reduce cost and overhead in OpCos. Communicate response timely and effectively to enquiry from OpCo CFOs, operational managers, BPO service delivery team and other stakeholders within the organization.

To succeed in this role, you will need to possess the following qualifications, skills and experiences:

• Min 5 years working experience as business process analyst or as data analyst with proficiency in Microsoft Power Platform and excellent problem-solving skill to lead process improvement and transformation in Order to Cash or Contract to Billing domain
• Have extensive experience and strong understanding of Order to Cash and Contract to Bill processes
• Strong knowledge of finance, billing and accounting is required
• Have experience in digital transformation process management and implementing process automation using Power Platform (Power BI, Power Automate, Power Apps, Power Virtual Agent)
• Extensive experience in big data analytic or business intelligent application such as Power BI
• Extensive experience in data collection, data analysis and metric reporting
• Have experience in implementing ERP system (Oracle, D365) or knowledge of F&O module of D365 is a plus
• Knowledge of leasing business processes is a plus
• Strong technology, proven analytical, conceptualization and problem-solving skill
• Experience in managing stakeholder expectation with good influencing & negotiating skills
• Have extensive experience working in multi cultures and regional setting
• Have experience in process mapping and business process reengineering is required
• Experience in documenting process map and SIPOC and familiarity with Microsoft Vision

PURPOSE:

Prepare for regional monthly details performance analysis, developed from financial management report. The scopes include supports for region and Opcos annual performance budget, mid-year range strategy plan and monthly outlook. Maintaining of data integrity of performance system (Cognos TM1 and Oracle system upgrade).

RESPONSIBILITIES & TASKS:

• Compile and consolidate subsidiaries’ monthly performance reporting data, which include sales, costs, and expenses actual result and outlook.
• Account for variance between actual result and budget with in-deep analysis of rout cause.
• Analysis and monitor regional headquarter profit status, included preparing headquarter annual budget and monthly outlook, monitoring monthly profit status and explaining the gaps, and setting the countermeasure to improve the outlook accuracy based on investigation.
• Support HQ & Regional Business Units and Headquarter FP&A to prepare for annual budget and 2nd half re-plan, which include plan guide development, consolidation of subsidiaries’ plan data in a timely & effective manner, and ensures accuracy and timeliness are correctly managed.
• Develop monthly region performance data book and monthly submission schedules, and ensure all monthly schedule be submitted on time and historical data are correctly retained. Improving and enhancing performance reporting process based on performance management requirement.
• Maintain system data integrity, include data-mining, data cleansing and data extraction, new EPR development discussion, by working with IM department and external consultancy.
• Leveraging BI tools (Cognos TM1) to provide visibility of business performance, and develop monthly performance reports using the BI tools.
• Lead the process improvement project and enhance current reporting efficiency and productivities.
• Lead ad hoc analysis based on management requests and operation needs.

To succeed in this role, you will need to possess the following qualifications, skills and experiences:

• 5 years' experience, includes 3 years of management accounting related experience in regional headquarter.
• Strong finance and performance management knowledge, understanding companies and regional finance operation.
• Degree in Finance / Accountancy, Business, Economics or other relevant field.
• Excellent analytical skills to process voluminous data, interpret trends, establish high-quality insights and business implications.
• Willing to accept challenge and overtime work during peak period.
• Able to work well both independently and collaboratively in a team environment.
• Strong commercial sense, with keen eye for details and hands-on approach.
• Interest in understanding operational processes to improve quality of analysis. Willing to challenge current process to make improvement.
• Superior proficiency with ERP (Oracles) and Microsoft Excel

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Responsibilities

• Set and advance sustainability targets, balancing financial and environmental goals.
• Implement effective reporting systems; collaborate on performance benchmarks.
• Lead sustainability communications; create educational materials.
• Formalize sustainability practices through documentation and reviews.
• Monitor and report on sustainability metrics; conduct audits.

Requirements

• Experience in a related field preferred.
• Knowledged of BCA Green Mark for Data Centre and Buildings, ISO 14001 Environment Management System, SS564 Green Data Centre etc

Follow us for more updates, interview tips!
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Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants
Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Benefits & Highlights:

• Work Style: Hybrid
• Location: Buona Vista
• Great employee benefit
• Weekly office lunches
• Reporting Line: Finance Manager, SEA

Main Objective:

This key commercial partnering role leads the creation , management and communication of timely and accurate business insights to inform cross functional leaders. The main focus is upon sales, pricing & other commercial reporting plus ROI and profitability assessments for SEA region which comprises both direct and distributor markets. This role will partner in setting strong business strategies with commercial leaders and measurement of results. Additionally, this role plays a key role in management of forecasting and budgeting process from a sales & P&L perspective.

Essential Duties and Responsibilities:

Commercial Support & reporting

• Dashboard & KPI reporting
• Advisory role on profitability analysis to support key decision making
• Partners with accounting team to provide meaningful insights on SEA results and performance

Pricing

• Assess pricing impact for both direct & indirect markets
• Support annual pricing review

Forecasting & budgeting

• Manage Opex & Capex spend by cost centers
• Support regular sales forecast, annual budget processes & long-term strategic planning

Education and Experience:

• Bachelor’s degree in commerce, business or related fields
• Min 5 years of related experience
• Medical device experience advantageous
• Experience with Cognos, TM1 and/or business analytics preferred
• Advanced skills in MS office required, with strong capabilities in MS Excel
• Advanced skills in Power BI preferred

Knowledge and Skill Requirements/Specialized Courses and/or Training:

• Strong communication and presentation skills, with the ability to convey complex data in a clear and actional manner
• Excellent analytical and problem-solving skills, with a keen eye for details
• Strong or and communication skills
• Ability to develop positive working relationships, particularly with commercial stakeholders

Interested applicants are to send in their application online!

Established in 1973 with headquarters in Seoul, South Korea, Cheil Worldwide is one of the world’s leading integrated marketing communications networks, with more than 7,200 employees globally in more than 54 offices in 46 countries.

For more information, visit us at: www.cheil.com.

We are inviting candidates for the position of:

Mobile App Performance Analyst

We are looking for an experienced Mobile App Performance Analyst specializing in AppsFlyer to manage, analyze, and optimize app attribution and performance data. The role involves generating and auditing OneLinks, creating custom dashboards, conducting monthly and quarterly reporting, and supporting media integration. The ideal candidate will have 3–5 years of experience in app analytics, preferably with AppsFlyer, and a strong background in data analysis, dashboard creation, and audience management.

Key Responsibilities:

OneLink Management:

• Generate OneLinks for Non-SRN and owned media campaigns.
• Conduct Onelinks pre-launch audits to ensure OneLinks are correctly configured and optimized.

AppsFlyer Data Analysis:

• Create custom dashboards to provide campaign overviews and activity summaries.
• Build dashboards for tracking organic channels, owned channels, and paid media channels.

Integrated Analytics and Dashboard Building:

• Develop scalable analytics solutions by aggregating data from various platforms (ETL).
• Create and maintain integrated dashboards in Power BI for holistic performance tracking.

Monthly Reporting:

• Prepare and deliver detailed monthly reports summarizing campaign performance, attribution insights, and key recommendations.

Appsflyer Audience Management and Retargeting:

• Manage audience segmentation for personalized campaigns.
• Implement retargeting strategies to re-engage inactive users or optimize user lifetime value (LTV).

Media Integration Support:

• Provide support for media platform integrations with AppsFlyer Partner Marketplace, ensuring seamless tracking and attribution across all channels.

Quarterly Health and Sanity Check:

• Conduct regular audits of AppsFlyer setup, tracking parameters, and campaign configurations to maintain data accuracy and platform health.

SmartScript Integration and Testing:

• Implement and test AppsFlyer's SmartScript for seamless web-to-app user redirection and attribution.
• Ensure proper configuration and functionality of SmartScript for owned media and web-based campaigns.
• Conduct thorough testing to verify accurate web-to-app install tracking and event attribution.
• Monitor performance and troubleshoot any discrepancies in SmartScript setup.

Appsflyer Training:

• Develop and conduct training sessions for stakeholders across the SEA region to enhance understanding and usage of AppsFlyer tools and features.
• Tailor training programs to cover key topics such as attribution models, OneLink generation, SmartScript implementation, and campaign analysis.
• Provide ongoing support and resources to ensure stakeholders are equipped to maximize AppsFlyer's potential for their campaigns.

Required Skills and Qualifications:

Experience:

• 3–5 years of hands-on experience with AppsFlyer or similar mobile attribution platforms.
• Proven track record in managing app analytics and attribution for marketing campaigns.

Technical Expertise:

• Strong understanding of OneLink generation, deep linking, and attribution for Non-SRN and owned media campaigns.
• Experience with ETL processes and integrating data into dashboarding tools (e.g. Power BI).
• Familiarity with media platforms like Google Ads, Meta, TikTok, and their integration with AppsFlyer.

Analytical Skills:

• Expertise in creating dashboards for organic, owned, and paid media performance tracking.
• Ability to analyze large datasets and generate actionable insights for optimization.

Project Management:

• Strong organizational skills to handle monthly reporting and quarterly audits.
• Detail-oriented with the ability to manage multiple campaigns and projects simultaneously.

Soft Skills:

• Excellent problem-solving and communication skills.
• Ability to collaborate across marketing, analytics, and technical teams.

Preferred Qualifications:

• Experience with Power BI, SQL, or Python for advanced analytics.
• Knowledge of privacy frameworks like GDPR, CCPA, and ATT.
• Familiarity with audience management and retargeting strategies

Work Location: Novena / Clarke Quay

Contract Duration: Till 31 Dec 2025 (Renewable depending on business needs, work overtime required)

Job Duties:

• Conduct outbound calls & site visit to ensure timely consent collection with HR Manager/HR Professionals
• Reach out to the respondent from selected establishment to participate and in digital survey data transmission
• Explain survey objectives and procedures to respondent on the confidential database to be extracted
• Interpret survey questions to help respondents’ comprehension
• Compile, record, input results and data from interview surveys into the system
• Conduct administrative tracking of the collection progress.
• Ensure that the given KPI are being met based on the project timeline
• Identify and report problems in obtaining valid data

Requirements:

• GCE ‘A’ levels and above.
• Equipped with work experience in survey operations, sales, or customer service role.
• Those without the academic qualifications will be considered with relevant work experience.
• Applicants with call center background, direct sales and customer fronting will be advantageous.
• Able to handle objections and complaints and proficiently de-escalate these cases.
• Proficient in Microsoft Excel and internet usage.
• Effective team player but also an efficient individual contributor.

Please contact Terence at +65 9645 4048 your resume directly for fast response.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Position Summary:

We are seeking a detail-oriented and analytical Product Analyst Intern to join our dynamic team. The intern will assist in collecting and analyzing data, identifying trends, and helping to make data-driven decisions to improve our product offerings.

Candidates who are able to commit for a full-time internship anytime from Feburary 2025 onwards are strongly encouraged to apply.

Key Responsibilities:

• Gather data from various sources including user feedback, sales data, and market research;
• Create detailed reports and presentations to communicate findings and recommendations to the product management team;
• Conduct research on market trends to provide insights for product development and strategy;
• Collaborate with product managers and developers to understand product requirements and assist in the product development lifecycle.
• Assist in the design and execution of user tests to gather feedback on product features and usability.
• Monitor and analyze product performance metrics, identifying areas for improvement and opportunities for growth.
• Work with cross-functional teams including marketing, sales, and customer support to ensure product success and alignment with business goals.

Qualifications:

• Currently pursuing a degree in Business, Marketing, Economics, Statistics, Data Science, or a related field.
• Proficiency in data analysis tools such as Excel, SQL, or other statistical software is required.
• Strong analytical and problem-solving skills
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.
• Detail-oriented with strong organizational skills.
• Prior internship or project experience in product analysis or a related field is a plus.

Location: Singapore, Hybrid working arrangements

About Play Ventures

Play Ventures is a leading global venture capital firm specializing in early-stage gaming, consumer, and technology startups. We closed our third flagship fund at $140 million in October 2024, bringing our total assets under management to $450 million. Our investment focus includes mobile free-to-play games, playable consumer apps, gaming and consumer infrastructure, AI tools and next-generation distribution channels. We are committed to partnering with visionary founders to shape the future of interactive entertainment.

The Role

As the Research Senior Associate / Research Analyst, you will work closely with the Play Ventures investment team to explore new markets, uncover investment opportunities and support our strategic efforts. You will be starting up the research function within Play Ventures which gives you the opportunity to build a team around you in the future if and when the need arises. You’ll also be instrumental in deepening our understanding of the gaming and consumer ecosystem and adjacent spaces, from emerging technologies to innovative business models. This is a unique opportunity to contribute to a high-impact venture fund while developing expertise in gaming, consumer, and technology markets.

You Will

• Research and analyze markets to identify trends and opportunities related to our current investment focus, and help to identify potential future interest areas
• Evaluate companies, products and technologies that will help inform our investment strategy, creating concise market maps and actionable insights.
• Support the investment team in developing investment theses, conducting research on companies, including competitive analysis and expert interviews, case studies, etc.
• Stay up-to-date on global affairs and industry developments, surfacing key insights and sharing knowledge across the team which may include creating reports for internal and external sharing, presentations, workshops, etc.

You Need

• 3-5+ years of experience in market research, consulting, investment analysis or a related role
• Experience with research and analysis tools including PitchBook, Crunchbase, Newzoo, Sensor Tower, Preqin, Bloomberg, Dow Jones and Excel for market analysis, competitive insights and data visualization.
• A strong interest in gaming, consumer tech or emerging technologies.
• Ability to approach and lead research on a market or segment of interest both from a top-down approach and a bottom-up approach, with minimal direction and instruction
• Analytical and robust quantitative and qualitative research skills.
• Strong communication skills with the ability to synthesize complex data into clear insights and collaborate effectively in a distributed team.
• Self-motivation and entrepreneurial spirit, with the ability to drive and manage multiple priorities independently.

Play Ventures believes that diversity drives innovation. We encourage applicants of all backgrounds to apply.

Duties & Responsibilities:

• Design, develop and implement technical solutions and integrations supporting business processes while keeping the big picture and technical architecture in mind
• Ability to develop working Proof of Concepts with limited direction, while utilizing best practices and industry standards
• Support Hologic’s Integration Hub (MuleSoft and Azure) – layered API architecture orchestration, loosely-coupled event driven integrations utilizing publish/subscribe and/or request/response model
• Review and optimize proposed Oracle EBS custom solutions and extensions following best practice procedures and coding guidelines
• Monitor EDI transactions with customers, suppliers, and 3PL’s when necessary, troubleshoot and resolve production issues and perform root cause analysis
• Participate in the design, setup, and testing of Oracle EBS, integrations (between internal applications and with partners) to appropriately support business requirements
• Plan and conduct thorough program testing, which includes user acceptance and sign-off of specific solution
• Investigate new technology, methods, systems and services for scalable, secure, and reliable data distribution and management
• Change-Release Management of bug-fix/enhancements
• Communicate progress on system support issues and projects implementation to management and user groups
• Manage vendor relationships to achieve required functionality and support
• Manage priorities and expectations of user requests and assigned project
• Assist users in maintaining training and procedure/process documents

Qualifications

• Bachelor’s degree and at least 8 years of experience in software development.
• 6+ years of experience with Oracle E-Business Suite Applications, with an emphasis on interfaces, extensions, eCommerce, and EDI.
• 3-5 years of experience supporting Enterprise Integrations on middleware platforms (MuleSoft, Boomi, webMethods, Oracle SOA Suite), including ESB/ISB, API and web services development, SOAP/REST, event driven Publish/Subscribe model.
• Experience with API development in Cloud services platform such as Azure and Amazon Web Services – API Management, Logic Apps, Service Bus, Event Grid, is a big plus.
• Strong understanding of the Oracle E-business suite datamodel
• Strong understanding of GHX products.
• Ability to learn new applications and development tools.
• Ability to work independently and as part of a larger program.
• Ability to manage time and workload on multiple projects/initiatives.
• Must have strong analysis, design, and project management skills
• Must have good customer interaction, training skills and outstanding written and verbal communication skills.

Education

• BS in Computer Science or equivalent experience