Responsibilities

• Responsible for the definition of requirements, including the creation and maintenance of Business Requirements, Detailed Specification documents and subsequent traceability to their corresponding Business Requirements
• Create and execute project work plans, incorporating people, process, and technology change across the Group
• Revision, as appropriate, to meet changing needs and requirements; identify resources required to deliver project and assign individual responsibilities; manage day-to-day operational aspects of a project and scope and produce financial forecasts/estimates
• Ability to determine red flags and judge the need for issue
• Able to meet timelines and turn around completed cases to meet service level agreements without compromising on quality

Skills/Requirement

• Work exposure in TM on different products, regions and well versed in AML regulations
• Self-driven, good interpersonal, communication and problem-solving skills
• Educated to bachelors degree level or equivalent qualification with at least 1+ years of relevant experience

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gQ7hhN4j

• Support from business stakeholders to invest in data
• Opportunity to lead Business transformation through data

About The Company

Our Client is a market leader within their industry. They have a well-established presence of more than 30 years. With rapid expansion plan, they are now looking for a new Data Analyst / BI Analyst PowerBI SQL MDM ) to join their team.


About the job

• Engaging with business stakeholders, gathering requirements and translating them into technical (analytics) specification. Objective is to create feasible insights to business stakeholders to make informed decisions
• Working with business users (Sales, marketing, Finance/Accounting, Supply chain and etc) to develop reports and dashboards to increase revenue, improve and reduce manual procedures
• Gathering, managing and analysing data from multiple sources to provide insights to business through determining historical demand trends and forecast future demand requirements.
• Manage the global lifecycle of master data processes, including data creation, validation, and deactivation for ERP and CRM systems.
• Develop and enforce data governance policies and procedures for maintaining data in the respective databases.
• Ensure data quality and integrity across all systems.
• Recommend or support process improvements and best practices in data management.
• Perform regular audits and quality assessments of databases.
• Address and resolve data-related issues and discrepancies within the systems.
• Maintain comprehensive documentation for data management processes and policies.
• Oversee data migration and standardization efforts within the organization.

Skills And Experience Required

As a successful applicant, you will have at least 2 years of experience in data analytics/ Business intelligence ( Power BI). Exposure to SQL is required for this role. proven track record in engaging with business stakeholders is required for this role.

Whats On Offer

This is an excellent opportunity to join a leading end user environment with opportunity to engage with senior business stakeholders across Asia. You will have the opportunity to lead business transformation using data within the organisation.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gQ7hhN4j (EA: 94C3609/ R1219669)

Responsibilities

• Support, plan, execute, and manage regulatory compliance projects from inception to completion, ensuring adherence to timelines, and quality standards.

• Provide regulatory compliance advisory to management and business stakeholders.

• Maintain comprehensive project documentation, including project plans, status reports, risk assessments, and compliance records.

• Serve as the primary point of contact for regulatory compliance projects, providing regular updates to core project team and business stakeholders.

• Deep understanding of regulations and industry standards.

• Ability to understand and interpret complex regulatory legislation.

Skills/Requirement

• Minimum of 3 + years of regulatory compliance experience.

• Experience in insurance industry, with proficiency in Insurance Act, Financial Advisers Act and industry requirements is preferred.

• Strong analytical and problem-solving abilities, with excellent project management skills.

• Detail-oriented with strong organizational and time management skills.

• Ability to work independently and as part of a team.

• Proficiency in project management methodologies and software, and Microsoft Office Suite.

Details of the Division and Team:

Deutsche Bank is exposed to a wide range of risks every day. It is the responsibility of the Chief Risk Office (CRO) to identify, aggregate, manage and mitigate these risks. Credit Risk is a centralised risk-type function within the CRO function. The team is primarily responsible for providing credit approvals for single name credit risk, setting credit limits and monitoring and managing these in the context of the bank’s Enterprise Risk Management framework. The team provides deep technical expertise to the business aligned risk functions and facilitates strategic business decision-making to improve overall use of the bank’s capital and minimize loan losses.

The role involves working with a team of credit officers covering North Asia credit which is an important part of Deutsche Bank’s Asia growth strategy. This is a second Line of defense function to partner with the business stakeholders to grow and manage a healthy and balanced credit portfolio in a sustainable and remunerative manner. He or she will be required to make credit decision and to monitor the credit portfolio together with the team. The role requires analytic skills in assessment of financial risk and requires knowledge and sensitivity to other non-financial risks eg operational and regulatory

What we will offer you:

A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Flexible benefits plan including virtual doctor consultation services
• Comprehensive leave benefits
• Gender Neutral Parental Leave
• Flexible working arrangements
• 21 days of annual paid leave, plus public holiday & Flexible Working Arrangement

Your key responsibilities:

• Research/ recommendation/ approval of underwriting and credit limits and transactions covering Corporates and Financial Institutions on a timely basis.
• Working closely with Business and other Infrastructure functions to wholistically assess the risk of a credit exposure.
• Preparation of counterparty ratings and ongoing monitoring of evolving counterparty risk, including inputs on industry, financial and business risk, management and transparency, peer analysis and financial analysis; covenant monitoring tools
• Demonstrate an understanding of Loan products/ Structured Finance, but also Markets and Trade Finance products, in order to assess the Risk / Return equation in the Business proposals
• Demonstrate a sound judgement of Risk / Return in arriving at credit decisions / recommendation in order to achieve the overall portfolio strategy and objectives of the Bank
• Participate in discussions on structuring of transactions, with a view to achieving optimal risk and return metrics for the credit portfolio
• Effective resolution of conflicting views with Business in a constructive and professional manner, maintaining the Bank’s underwriting standards, at the same time supporting the Business to achieve agreed targets.
• Coordinate with internal / external / Regulatory audit & on-site inspections by providing documents & feedback.

Your skills and experience:

• Graduate with minimum 2 years experience in credit risk management role in a reputed financial institution
• Prior experience working on financial analysis, approval / recommendation of transactions and portfolio responsibilities.
• Basic understanding of key products – financings, trade finance and global markets (fx/rates/commodities)
• Strong technical & analytic skills, risk judgment.
• Basic understanding of documentation like ISDA, CSA and loan agreements.
• Strong written and verbal communication skills.
• Proven ability to make time sensitive credit decisions
• Strategic and result oriented
• Team oriented, flexible, diligent, self-motivated
• Effective time management/ ability to remain calm under stress
• Lives the Bank values
• Succeed through collaboration and team work
• Focused on regulatory requirements and protecting the Bank’s reputation

Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements may apply.

How we’ll support you:

• Flexible working to assist you balance your personal priorities
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Training and development to help you excel in your career

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.

Deutsche Bank & Diversity

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

Bridge the gap between data and customer engagement by integrating insights from all touchpoint’s interactions. Develop strategies and recommendations through insightful data analytics for improvement of process and for better projection to drive business performance.

Responsibilities:

• Analysis of servicing touchpoints interactions and service requests from various source systems to identify trends, patterns, meaningful insights and findings that would help improve performance.
• Use of data analysis to accurately forecast volume and identify resource requirement, optimizing workforce management strategies.
• Employ data storytelling to weave business performance narratives and work with key business owners to identify opportunities or close gaps
• Validate the data points in the data warehouse in ensuring data integrity.
• Develop, automate and streamline management reporting to monitor key business metrics
• Handle ad hoc requests, discern trends and business needs, and recommend sustainable solutions.
• Provide guidance to junior staff.

Requirements:

• University Degree with at least 8 years of experience in FI or insurance industry, managing inhouse / outsourced contact centre is preferred.
• Determined, resourceful and results oriented individual with proven track record in driving and achieving results.
• Strong Excel and Powerpoint skills having the ability to communicate strong business story-telling skills
• Analytical skills; Able to collect, organize, analyse, and interpret large datasets.
• Interpersonal skills: Energetic and enthusiastic, able to engage and collaborate with all stakeholders / employees in the company.
• Enjoys working in a dynamic and fast paced environment.

Job Responsibilities

• Partner with stakeholders across departments (front office, IT, compliance etc) to develop analyses and documentation in a collaborative way, communicating effectively and efficiently with managerial and executive teams
• Evaluate and analyze requirements on a continuing basis, and maintain processes, including the preparation of regular status reports to respective stakeholders
• Design and propose process changes and solution where applicable
• Prepare and update internal and external documentation, and formally initiate and deliver requirements and documentation
• Develop collaborative working relationships with key stakeholders, and respond to questions and concerns from managers and executives with supporting research and recommendations

Job Requirements

• Related degree in Banking / Business Administration / IT
• 3-7 years’ experience in supporting projects, project teams and/or organizational-wide programs
• Corporate banking and/or consulting experience
• Experience with front and/or middle office projects is preferred
• Experience / certification in project management, design thinking, process improvement (eg lean six sigma) is preferred
• Collaborative mindset and ability to connect with various levels within the organization
• Good eye for detail and ability to provide analytical assessments to the Program and Project Teams
• Ability to multitask and provide support for multiple projects
• Strong working knowledge of relevant Microsoft applications (Visio, Power Apps, Power BI etc)
• Proven ability to manage projects and user acceptance testing
• Extensive experience with data visualization
• Proficient in technical writing

Job Summary

Our client is looking for an Application Specialist who has strong domain knowledge in eFX to enhance and support the trading applications

Mandatory Skill-set

• Degree in Information Technology, Computer Engineering, Computer Science or Information System;
• Sound knowledge of Financial Markets products;
• At least 3-5 years of experience in FX trading systems;
• At least 3-5 years of experience in providing L2 / L3 support;
• Experience in trading analytics application will be an added advantage;
• Possess experience in UNIX Shell / Perl Scripting, RDMS, and SQL;
• Good analytical and problem solving skills;
• Effective communicator, with the ability to communicate with business users;
• Independent, proactive and demonstrate 'can-do' mentality;
• Ability to work under pressure and deliver excellent results;
• Ability to manage time and tasks efficiently.

Desired Skill-set

• ITIL Certified;
• Knowledge / experience with KDB+ time series database and analytics.

Responsibilities

• Responsible for providing L2 / L3 support for eFX and related trading applications;
• Fix bugs, troubleshoot and analyze on the root cause analysis;
• Collaborate closely with other internal technical / business teams to implement permanent solution;
• Follow escalation procedures during outages;
• Write SQL scripts and suggest automation to improve efficiency / effectiveness of support team;
• Adhere to change management requirements for application and system implementations.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Why Join Us?

A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

Become a maker of possible with us!

The Senior Analyst, Commercial Data & Analytics is data and analytics professional with strong data management and process execution skills that meet business objectives. This role overseeing the development and management related to data collection/ acquisition, prioritizing, and utilization of data related to commercial activities within the organization. The manager plays critical role in bridging gap between the technical and business aspects of data product development.

He/she will report into the Director Regional Business Process.

Be part of something bigger!

BD is one of the largest global medical technology companies in the world and is advancing the world of health by improving medical discovery, diagnostics, and the delivery of care. We have over 65,000 employees and a presence in every country around the world to address some of the most challenging global health issues.

Job Description

If you are a data professional who is looking to work in a company that is passionately focused on Advancing the World of Health, we want to hear from you.

The responsibilities of this role are as follows:

• Leads the generation, curation and the data acquisition process for the data that supports the platform marketing investment.
• Attain required expertise in all databases that house data for the sales & marketing platform (SAP, SFDC, PIM, VeeVa are examples)
• Attain a thorough knowledge of all BD processes for governing marketing data.
• Collaborating closely with cross functional users such as Sales, Marketing. Commercial Excellence and IT to understand data requirements, identifying opportunities to improve data collection process, data quality and analytical capabilities to drive business growth and efficiency.
• Partner with TGS for evaluation of innovative technologies and tools for data management and visualization
• Ensures quality, reliability & Data Mesh policy compliance.
• Responsible for documenting Data Products, business rules and training materials through the Marketplace
• Lead / Co lead and acting as subject matter expert for Master Data Management Tool (Tool that house data) implementation initiative
• Any other task assigns to support region business project / initiative as assigned.

The Skills and Behaviors required for this role are as follows:

• Ability to recognize process improvement opportunities around data generation, entry and curation and elevate those opportunities to data management.
• Understanding of data concepts, including data types, structure, and analytics techniques
• Familiarity with relevant tools and technologies for data analysis, visualization, and product development
• Understanding the methodologies used to manage and execute projects (Agile and Scrum Methodologies)
• Ability to complete defined tasks autonomously with diligence and work accuracy.
• Powerful sense of personal accountability to achieve goals.

Collaboration:

• Works cross-functionally across the organization to ensure user experience of our on-line catalog and other sources of product information is “best in class.”
• Collaborate with key stakeholders to gather input for the product marketing data.
• Work with other data stewards and data governance professionals from other departments and functions within the organization and represent the interests of platform marketing.

Key Qualifications & Experience:

• Bachelor’s Degree in Business Marketing, Data Analytics or Technology relevant discipline
• Strong experience within a data environment and a clear passion for data
• Preferred -- Minimum 5 years of experience managing data assets and/or business/ functional operational knowledge.
• Industry experience in biotech, pharma, or health tech/digital health is preferred but not required.
• Familiar with technology tool support business/ data management operation (e.g., SAP, Analytics tool, Sales Force, PIM) and Product Management tool (e.g., JIRA) and data pipeline process will be added advantage.
• Project Management experience and Six Sigma preferred
• Good command of English, and other relevant language preferred (Chinese, Japanese or Korean)
• Good teamwork attitude and ability to work with ambiguity.

Click on apply if this sounds like you!

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, gender, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

To learn more about BD visit: https://bd.com/career

Primary Work Location

SGP The Strategy

Job Summary:

We are seeking an experienced Business Analyst to work on Private Market applications, focusing on analytics, data, investment processes, and integration services with external products.

This is for Singapore Government Project and this is a permanent job.

Salary budget is SGD 8K a month.

Requirements:

Bachelor's degree in Finance, Technology, or a related field

At least 4-5 years of experience in business analysis

Proficiency in SQL query

Excellent communication, problem-solving, and analytical skills

Strong leadership skills with the ability to manage diverse teams

Ability to multitask, meet deadlines, and work in a fast-paced environment

Proactive approach with a sense of urgency to drive timely issue resolution

Nice to Have:

Experience working in an Agile development environment

Exposure to financial/investment services

Our client is a trailblazer in the Medical Devices Industry, USMNC. They are seeking for an Asia FP&A Analyst to become part of a dynamic team that is dedicated to making a meaningful difference in the world. They are looking for passionate individuals who embody integrity and possess an unyielding desire to learn and grow. With an emphasis on collaboration and diverse perspectives, they foster an innovative culture where your unique experiences are valued and contribute to groundbreaking solutions. They are committed to investing in your long-term development, empowering you to reach your highest potential while advancing their mission of improving lives through cutting-edge medical technology. Step into a role that not only fuels your career but also aligns with your aspiration to create positive change in healthcare.

Overview of the position:

• You will work closely with the Asia Finance & Sales Operations Manager, global teams, and leadership.
• Providing insightful financial analysis to support rapid growth of the business in Asia.
• Driving cost effectiveness while enhancing business resource allocation.

Key Responsibilities:

• Conduct monthly financial performance analytics and deliver updates during close calls.
• Forecast quarterly business results to identify potential risks and collaborate with sales & marketing leadership.
• A strategic partner to all functions for resource allocation to fuel company growth.
• Proactively highlight financial risks and opportunities to ensure smooth operations and accelerate growth.
• Collaborate with FP&A colleagues to share best practices and establish a top-tier financial foundation in Asia.
• Work with global finance teams to improve financial processes for efficiency and effectiveness.
• Respond to ad hoc requests

Qualifications and experience :

• Bachelor's degree in Accountancy or ACCA.
• 6-8 years of relevant experience; Big 4 Audit firm experience and commercial exposure is a plus.
• Strong communication and stakeholder management skills.
• Proficient in MS Excel and PowerPoint; experience with SAP and Anaplan preferred.
• Solid compliance awareness and knowledge of revenue/cost analytics.
• Skills in SQL, Tableau, and SFDC are a plus.
• Team-oriented with strong interpersonal skills and attention to detail.
• Self-starter with the ability to thrive in a dynamic, fast-paced environment with minimal supervision.
• Passion for business development and a desire to grow a career in the medical device industry.

Why Join?

• Be part of a dynamic team driving financial insights in the medical device sector.
• Opportunities for career growth within business functions or sales operations.
• Contribute to innovative solutions that impact patient care and business success.

Apply now and become a key player in our client’s finance team.

Our client has more than 20 restaurants in Singapore that provide various dining concepts that refined tastes of both local and international food enthusiasts.

• Work closely with business stakeholders and functional teams to collect business requirements for SAP ERP system enhancements and customizations.
• Run configuration settings and maintenance on the FICO modules.
• Create and maintain functional and technical documentation, including program specifications, test plans, and user guides.
• Identify opportunities to enhance existing SAP processes, recommending and implementing improvements that add to operational efficiency and effectiveness.

Requirements:

• Diploma in Computer Science or equivalent
• At least 3 years of supporting SAP FICO modules experience.
• SAP certificates and experience with SAP S/4HANA is an added advantage.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Job Description:

• Design, develop, and implement risk models such as application / behavioral / collection (ABC) scorecards, Expected Credit Loss (ECL) models, Interest Rate Risk in the Banking Book (IRRBB) models, Liquidity Gap Report, stress test models, etc.
• Utilize statistical and quantitative techniques, machine learning algorithms, and data analytics to enhance the predictive power and accuracy of risk models.
• Conduct thorough data analysis to identify key variables and market trends that impact credit, market and liquidity risks.
• Work closely with product managers and data owners to ensure the availability and quality of data required for model development.
• Collaborate with product managers and IT teams to integrate models into the organization's systems and ensure seamless execution.
• Perform ongoing validation and back-testing of risk models to ensure accuracy, relevance, and compliance with regulatory requirements.
• Identify and address any issues or weaknesses in the models through continuous monitoring and improvement processes.
• Prepare comprehensive documentation for risk models, methodologies, and validation processes.

Requirements:

• Bachelor Degree or above in Finance, Computer Science, Statistics, Engineering, Economics or other relevant fields. Master's or Ph.D. in a quantitative field is preferred.
• Relevant internship or full-time experiences on modeling within banking, financial services, financial technology or internet industry.
• Proficiency in SQL and Python.
• Experience with IFRS 9 accounting rules and ECL models is a plus.
• Familiarity with machine learning techniques and statistical modeling is a plus.
• Excellent analytical and problem-solving skills.
• Knowledge of regulatory requirements related to risk modeling is a plus.

Kindly note that you can only be considered for one role at a time with any of the companies within our Group. If you have applied for other jobs with the Group, you will be considered for roles in the order of your application.

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country
  
• We empower our employees to manage their financial well-being and help them plan for the future
  

The Wealth Control Analyst is accountable for management of complex/critical/large professional disciplinary areas. The Wealth Control team fosters a culture of control and customer centricity and accountability by leading efforts to identify, anticipate and mitigate regulatory, reputational, and operational risks. This role is responsible for supporting the business in the MCA Program through implementation of effective control design and monitoring strategies to create a robust, comprehensive, and sustainable risk and controls management and monitoring framework. You will also be performing business self-assessment testing on controls over various Wealth Sales and Distribution activities.

You will also collaborate with Regional and Country MCA coordinators and business process owners and support the identification, design, documentation and assessment of the quality of suites of Key Controls, Monitoring/Assessment mechanisms to mitigate significant operational risk types for Country Consumer.

As a First Line of Defense, you will need to build trusted relationships with Business Leaders, Process Owners, control colleagues as well as Second and Third Line partners.

This role is part of the Singapore Wealth Controls team and reports to Asia South Wealth Controls Head.

Key responsibilities

• Serve as MCA Coordinator for the Wealth Sales and Distribution Assessment Unit (AU) and support on MCA activities for other relevant AUs.
• Perform regular MCA testing and review on Controls Monitoring steps relating to Wealth Sales and Distribution activities.
• Work with SMEs to monitor and track embedding Key Automated Application Controls (KAACs), Regulatory Mandatory Addendum (RMA) and Digital Monitoring Tools (DMTs) within MCA.
• Track timely completion of key MCA activities by testers for the relevant AUs.
• Perform AU related activities such as mapping of issues to ARCMs, quality of documentation, quality of monitoring and testing.
• Participate in CitiRisk and Controls (CRC) system design initiatives including UATs and monitoring of key system related issues impacting users.
• Support Quarterly Risk Assessments (QRAs) and Annual Risk Assessments (ARAs) related activities for AUs.
• Assist in identifying automation opportunities from MCA data via data analytics and drive the execution of automation for controls and monitoring and embedding them into MCA.
• Where appropriate, assist with the development of thematic testing/assessment of Key Control suites based on Standard MCA Profile (SMP) and Enterprise MCA Profile (EMP) content.
• Drive a strong control culture and ensuring permanent controls readiness through proactive risk management and issue self-identification.

Qualifications:

• 5-10 years of relevant experience with strong strategic, analytical and project management skills
• Experience in Risk & Control or audit/advisory in a large financial institution or professional services firm.
• Experience using risk and control systems (i.e. CitiRisk and Controls)
• Strong understanding of Retail/Wealth Management/Insurance products
• Excellent presentation and communication skills in English, both oral and written, with the ability to articulate complex and sensitive issues to Senior Management.
• Solid organizational skills including attention to detail and multi-tasking skills
• Strong working knowledge of Microsoft Office
• Ability to organize and prioritize multiple deliverables while working with minimal supervision in a large, global corporate environment
• Resourceful, meticulous and detail oriented
• Ability to work independently, interface and execute with a sense of urgency and to deliver on tasks effectively and efficiently
• Strong stakeholder management skills with an ability to influence, negotiate, persuade and adapt

Education:

• Bachelor’s/University degree or equivalent experience

Job Description:

POSITION OVERVIEW : Application Management Specialist

POSITION GENERAL DUTIES AND TASKS :

Job Description:

The Techno-Functional Support Specialist will be a member of the IT BAU team, specifically focused on Oracle Fusion Cloud applications. Their primary responsibility is to ensure the availability of these systems and provide support for applications such as cloud Procurement, General ledger, Accounts payable, iExpense, Accounts receivable, and Fixed assets.

As the expert analyst within the IT team, the Support Specialist will collaborate with various teams including tech infrastructure, application services, solutioning, project teams, and business users of the bank. They will actively follow up on reported issues from users and perform impact analysis for projects and enhancements that may affect the Oracle Fusion Cloud application.

Roles/Responsibilities

This position is responsible for the successful application support of Oracle Fusion Cloud Application implementation, Roll-out and system support from the technical side.

Support and manage all OIC integrations, VBCS, PCS & App Composer deployed across HCM and Finance modules.

Support and manage all existing Custom solutions/processes built on PaaS.

Have well versed in WSDL, REST & soap APIs across all Fusion modules.

The Individual will have to work on BI Reports, OTBI reports, Dashboards and write data exactions queries using SQL.

Knowledge in Application Tools like FBDI, ADFDI, HDL & HSDL

The scope includes both technology and business transformation across the domains of Financial Management

The position involves day-to-day collaboration with the core Team members and working closely with each of the functional Business Owners/functional support managers

Review Oracle fusion quarterly technical updates, understand, map to the business needs, test/validate cross functional and deployment them upon business confirmation,

Should work with Oracle support team for application bugs/enhancements

Adhere and support existing ITIL service management processes, such as change management, incident management and problem management.

Embrace and adhere to support service level agreements agreed with the end user community

Provide subject matter expertise and leading-edge thinking on trends, methodologies, tools, and techniques that will be useful to Oracle Fusion Cloud program activities

Prerequisites:

8+ years of IT experience application support of Oracle Fusion Cloud Application

Expertise on OIC integrations and VBCS deployed across Finance and Core HR modules, BI/OTBI Reports, Dashboards. Webservices & thorough understanding of REST/SOAP/WSDL

Experience with business requirements, technical analysis and design, coding, testing, and implementation of customization

Proven ability to be self-directed and operate effectively in a fast-paced, high-energy environment.

Good knowledge in Unix/Linux, Oracle PL/SQL, DevOps and able to understand and communicate in the technical discussion with vendors

Good communication skills to lead and coordinate discussions with all stakeholders.

Incident, problem, and service outage management experience.

IT Admin & Technical Risk Support Analyst - 12-month renewable contract

About Us:

We are committed to ensuring the safety, reliability, and efficiency of our technology systems. We are seeking a dedicated IT Admin & Technical Risk Support Specialist to join our team and provide essential administrative support to the IT and Risk Management functions. This is a unique opportunity to work in a fast-paced, dynamic environment and contribute to the management and mitigation of IT-related risks.

Job Overview:

As the IT Admin & Technical Risk Support Specialist, you will play a critical role in supporting the IT infrastructure and assisting the Technical Risk Manager in mitigating technology risks. You will be responsible for administrative IT tasks, data entry, and creating clear, engaging reports and presentations. This role requires a blend of technical knowledge, attention to detail, and strong communication skills.

Key Responsibilities:

• IT Administration Support:Manage and maintain IT systems, networks, and infrastructure to ensure optimal performance and security.
  Assist with user access management, software updates, and troubleshooting.
  Provide support for IT-related inquiries and issues from internal teams.
  
• Technical Risk Support: Assist the Technical Risk Manager with tracking and managing tech risk assessments, incidents, and mitigation strategies.
  Perform data entry related to risk management, including maintaining risk registers and monitoring risk status.
  Conduct research to identify potential IT risks and vulnerabilities within the organization’s systems.
  
• Reporting and Presentation Support:Create and design clear, visually appealing PowerPoint presentations and reports for technical risk reviews and executive meetings.
  Support the development of risk communication materials to ensure alignment across departments.
  Collaborate with the risk and IT teams to summarize data and provide actionable insights through reports.
  

Required Qualifications:

• Strong background in IT administration, including basic networking, systems management, and security protocols.
• Familiarity with technical risk management principles or willingness to learn.
• Proficiency in Microsoft PowerPoint with the ability to create visually compelling presentations.
• Strong organizational skills with a keen attention to detail and the ability to manage multiple tasks.
• Good written and verbal communication skills to interact with technical and non-technical teams.
• Ability to work independently and as part of a team in a fast-paced environment.

Preferred Qualifications:

• Previous experience working in risk management or IT governance.
• Knowledge of IT security frameworks and risk management best practices.
• Proficiency with other Microsoft Office tools (Excel, Word).
• Experience in creating and maintaining reports or dashboards.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional development and career growth.
• A dynamic and collaborative work environment.

Our client is a trailblazer in the Medical Devices Industry, USMNC. They are seeking for an Asia FP&A Analyst to become part of a dynamic team that is dedicated to making a meaningful difference in the world. They are looking for passionate individuals who embody integrity and possess an unyielding desire to learn and grow. With an emphasis on collaboration and diverse perspectives, they foster an innovative culture where your unique experiences are valued and contribute to groundbreaking solutions. They are committed to investing in your long-term development, empowering you to reach your highest potential while advancing their mission of improving lives through cutting-edge medical technology. Step into a role that not only fuels your career but also aligns with your aspiration to create positive change in healthcare.

Overview of the position:

• You will work closely with senior marketing and sales leaders.
• You will provide strategic insights to drive business performance.
• Collaborate with cross-functional teams across finance, marketing, and operations.

Key Responsibilities:

• Act as a business consultant for Asia Marketing and Sales leadership.
• Develop models and dashboards for product launches and marketing initiatives.
• Conduct detailed analytics and provide actionable insights for sales and marketing teams.
• Analyse customer data from major marketing events and trade shows.
• Support ROI analysis for peer-to-peer learning initiatives.
• Create tools that empower the capital sales team.
• Investigate and resolve operational issues with cross functional teams.
• Utilize SQL and Tableau for data analysis in CRM, Customer Service, and Finance.
• Prepare board-level presentation materials for executive leadership.
• Apply analytical skills to validate insights and trends.

Qualifications and experience :

• Bachelor's Degree in Accountancy (Master’s preferred)
• 6-8 years of relevant work experience; Big 4 Audit firm experience and commercial exposure is a plus.
• Strong communication and stakeholder management skills.
• Strong critical thinking and intellectual curiosity.
• Ability to work independently and manage multiple projects.
• Excellent verbal and written communication skills for executive interaction.
• Strong BI tools and SAP experience.
• High attention to detail and accuracy.
• Passion for working in a fast-paced environment.
• Strong analytical skills.

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most globalWhether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citibank serves as a trusted advisor to our retail, mortgage, small business and wealth management clients at every stage of their financial journey. Through Citi's Access Account, Basic Banking, Citi Priority, Citigold and Citigold Private Client, we offer an array of products, services and digital capabilitis to clients across the full spectrum of consumer banking needs worldwide.

We’re currently looking for a high caliber professional to join our team as Vice President - Business Lead Analyst (Hybrid) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

Job Description

The Business Lead Analyst is a strategic professional who stays abreast of developments within banking industry in Singapore. The incumbent will contribute to directional strategy of the Asia South and Asia North Wealth Operations business. Recognized technical authority for Operations area will be helpful. Requires basic financial planning and commercial awareness will be required for the role. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the emerging technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities:

· Manage senior stakeholders in Wealth Operations and Wealth Business.

· Acts as SME to senior stakeholders and /or other team members.

· Gathering and documenting business or strategic requirements for Wealth operations

· Can exercise independence of judgement and autonomy.

· Managing Diversity, Equity and Inclusion and People initiatives for Operations teams.

· Day-to-day management of individual project responsibilities including milestone setting, task and actions management, co-ordination and execution of plan within required timelines and to stakeholder quality expectations.

· Providing implementation / post-implementation project support

· Foster and maintain relationships with business stakeholders, support, testing and development team members

· Identify key project risks, whether stated or not, and manage to resolution or escalate accordingly

· Has the ability to operate with a limited level of direct supervision.

· Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

· 6-10 years experience

· Must be extremely organized, motivated and a self-starter

· Excellent analytical and problem solving skills

· Ability to prioritize is key as is ability to juggle multiple concurrent tasks.

· Must work well under pressure whilst, enthusiastic, hard-working and positive

· Desire to improve processes and client experience.

· Track record as a Business Analyst within the Financial Services/Investment Banking industry.

· Excellent oral and written communication skills and ability to facilitate discussions

· Ability to quickly grasp and master new concepts / requirements and related product / functional knowledge

· Experience of working with Agile Methodologies and Tools.

· Team player and relationship management skills

· Ability to work under pressure and manage tight deadlines

· Ability to learn/understand some technical implications of system design

· Willingness to ask questions, challenge the process and seek out answers

· Ability to work independently, multi-task, and take ownership of various parts of a project or initiative

Education:

· Bachelor’s/University degree, Master’s degree preferred

How You’ll Succeed

Be conscientious and consistent in identifying security vulnerabilities and working with the respective engineering teams and stakeholders to provide sound guidance and remediations. Be a team player, and a keen learner.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

ABOUT GOLDMAN SACHS

At Goldman Sachs, we connect people, capital and ideas to help solve problems for our clients. We are a leading global financial services firm providing investment banking, securities and investment management services to a substantial and diversified client base that includes corporations, financial institutions, governments and individuals

ABOUT OUR ROLES IN CORPORATE TREASURY

We're a team of specialists charged with managing the firm’s funding, liquidity, capital and relationships with creditors and regulators. Corporate Treasury manages the firm’s financial resources and minimizes interest expense through liability planning, asset liability management, and liquidity portfolio yield enhancement. The division is ideal for collaborative individuals who have strong quantitative analysis skills and risk management capabilities since Treasury actively manages the firm’s financial resources which are constantly changing due to business activity, markets, risk appetite, regulations, and other factors.

Professionals in Corporate Treasury have an analytical mind set, exhibit intellectual curiosity and are from diverse academic backgrounds. We’re looking for candidates who will thrive in a dynamic environment where attention-to-detail, multitasking and time management skills are essential.

The division is ideal for collaborative individuals with strong quantitative skills, intellectual curiosity, and a commercial yet risk-conscious mindset. Working in the Corporate Treasury division, you will have exposure to all aspects of the firm, including new business activities and critical strategic programs. Strong communication and interpersonal skills are necessary to work successfully with internal and external stakeholders including leadership of the firm’s business lines, its creditors, regulators, and external counterparties.

Within Corporate Treasury, Resource Deployment and Strategy (“RDS”) is a unique opportunity for individuals at all levels to manage the firm’s balance sheet from both an asset and liability perspective and directly contribute to executing the firm’s strategy. Working closely with the Global Treasurer and other members of senior management, RDS is responsible for the design and execution of the firm’s central funding plan as well as the primary point of contact for all business lines through Treasury’s global “business coverage” model. The team partners with senior divisional resource managers to efficiently deploy the firm’s balance sheet in support of the firm’s strategic objectives. The team seeks to optimize the firm’s funding mix to minimize cost in a risk-conscious manner and is a key participant in decision making regarding the allocation of firm liquidity.

RDS’ approach to asset-liability management is both holistic and practical; individuals who excel in this role are equally adept at detailed trade-level recommendations and strategic thinking and are expected to develop deep knowledge of the funding products raised within Treasury, as well as the underlying business and client activity supported by that funding.

JOB RESPONSIBILITIES

We’re looking for a professional to join our RDS team in Singapore. This individual is expected to contribute to decisions regarding financial resource management, as well as serve as Treasury’s main point of contact with businesses which consume or generate funding

• Develop and iteratively optimize the firm’s funding liability strategy, considering cost, channel diversification, maturity concentration, and impact to key liquidity and capital metrics, with a focus on APAC entities
• Build models, develop analytical frameworks, and conduct scenario analysis to help inform marginal liability management and financial resource allocation decisions based on liquidity availability, marginal costs, return profile, and franchise benefits
• Partner with key stakeholders in Global Banking and Markets, Asset and Wealth Management, and Platform Solutions to deploy the firm’s balance sheet, and to facilitate new activities
• Develop reporting for, and present analyses of, firmwide and subsidiary-level funding plans, for use by internal and external stakeholders, including firmwide senior management, regulators, and investors
• Engage with external stakeholders including regulatory agencies, ratings agencies, and funding counterparties in various forums
• Develop meaningful partnerships with internal stakeholders; develop tools to enhance decision-making capabilities

QUALIFICIATIONS

• Approximately 1 year of working experience in Treasury or a finance-related function in a major financial institution or corporate
• Excellent analytical skills, with ability to formulate problems, test hypotheses, and condense complex problems into plain language
• Experience managing and interpreting large amounts of data, and analyzing the output to identify trends and present solutions through business intelligence tools such as Tableau
• Functional understanding of financial institution financial reports, as well as subsidiary liquidity and capital requirements such as LCR, NSFR, and the G-SIB surcharge
• Strong written and oral communication skills with ability to produce polished presentation materials for senior executives
• Strong teamwork and interpersonal skills
• Highly motivated, detail-oriented self-starter who is comfortable operating in a fast-paced environment and balancing multiple priorities

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

© The Goldman Sachs Group, Inc., 2023. All rights reserved.

Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity

The Company

We are seeking an experienced NetSuite Business Analyst to support the implementation of NetSuite for a leading client in the telecommunications industry. The ideal candidate will play a critical role in analyzing business processes, gathering requirements, and ensuring the seamless deployment of NetSuite. With a deep understanding of business systems and knack for problem-solving, you will work closely with cross-functional teams to drive operational excellence and optimize system functionality.

The Role

· Gather and document business requirements to configure NetSuite to meet organizational needs.

· Analyze current business processes, identify gaps, and recommend enhancements using NetSuite solutions.

· Collaborate with stakeholders across finance, supply chain, sales, and other functions to ensure NetSuite aligns with business objectives.

· Configure and customize NetSuite modules to support business workflows.

· Conduct data migration, including mapping, cleansing, and validation.

· Develop and deliver reports, dashboards, and analytics within NetSuite.

· Provide end-user training and create detailed documentation to facilitate user adoption.

· Troubleshoot system issues and liaise with technical teams for resolutions.

· Monitor project milestones and timelines, ensuring deliverables are met on schedule.

· Support post-implementation activities, including system upgrades and optimization.

Your Profile

· Proven experience as a Business Analyst or similar role, specifically with NetSuite implementations.

· Strong understanding of NetSuite modules, including Financials, CRM, Inventory, and Order Management.

· Excellent analytical skills with the ability to identify process improvements and develop effective solutions.

· Proficient in creating workflows, custom records, and reports in NetSuite.

· Experience with data migration, integration tools, and APIs is highly desirable.

Apply Today

Please send your resume, in WORD format only and quote reference number GO13115397, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd Co. Registration: 200612189E | EA Licence No: 07C5595 | Gabriela Oxby EA Registration No: R1989404

Arthrex is actively seeking a Senior SAP SuccessFactors Business Systems Analyst to be responsible for facilitating process improvements engaging HR business and IT, as well as design and/or configure, analyze, implement, test, and maintain SAP SuccessFactors applications for APAC regional use. Excellent communications and analytical skills, and strong technical project management skills will be essential for this position.

Join our talented team at a global medical device company focused on Helping Surgeons Treat Their Patients Better™.

About the Role:

• Obtain a deep understanding of the relevant business areas and business processes to be able to recommend solutions and build high-quality requirements.
• Shape business requirements by making recommendations and suggesting alternatives to proposed solutions.
• Participate in Application Analysis, Configuration, Testing, Management, and Maintenance in an Enterprise environment
• Support user acceptance testing and user training activities.
• Adhere to the Quality System Procedures and Change Control.
• Lead and/or participate in delivery of projects.
• Provide Application End User support.
• Respond, resolve, or escalate reported incidents.
• Under management direction, may participate as SME for audits.
• Responsible for coordinating application needs from back-end platforms through user interface.
• Ensure stability, integration, and integrity of production systems.
• Complete all QA Non-Conformance and Corrective Actions in a timely manner.
• Participate in assessment of application security and identity management requirements, where applicable.
• Create artifacts as appropriate, including business case documentation, scope documentation, detailed functional requirements, operational requirements, process flows, and manual and automated test cases.
• Understand technical options, limitations, costs, and risks.
• Communicate tradeoffs to business partners and work with them to shape requirements accordingly.
• Help resolve competing priorities between stakeholder groups by facilitating stakeholder discussions and escalate issues where appropriate.

Requirements:

• 5 + years of relevant work experience required
• Experience with SAP SuccessFactors Recruiting, Learning Management (LMS), and Performance Management & Goals Management (PM/GM) is required.
• Experience with SAP SuccessFactors Employee Central (Core) is highly preferred.
• Previous experience with SAP HCM Organization Management and Personnel Administration (OM/PA) is preferred.
• In depth knowledge of several HR business functions required.
• Previous involvement in the deployment or optimization of an ERP system is a plus.
• Previous involvement in the deployment or optimization of an HRIS system is a plus.
• Experience with test management and automation tools is preferred.
• Excellent communication skills and customer service orientation.
• Bachelor’s degree required

Remuneration and Benefits:

• Competitive salary (dependent on experience)
• Generous incentive structure
• Excellent employee benefits

Our client has more than 20 restaurants in Singapore that provide various dining concepts that refined tastes of both local and international food enthusiasts.

• Work closely with business stakeholders and functional teams to collect business requirements for SAP ERP system enhancements and customizations.
• Run configuration settings and maintenance on the FICO modules.
• Create and maintain functional and technical documentation, including program specifications, test plans, and user guides.
• Identify opportunities to enhance existing SAP processes, recommending and implementing improvements that add to operational efficiency and effectiveness.

Requirements:

• Diploma in Computer Science or equivalent
• At least 3 years of supporting SAP FICO modules experience.
• SAP certificates and experience with SAP S/4HANA is an added advantage.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

What you’ll do

The Financial Reporting team strives to be Marketing's centre of excellence for efficient and effective Record to Report (RTR) processes while driving optimization on processes & implementing robust controls to capture accurate business and financial information in accordance and within the framework of accounting policies across all commodities in Marketing entities.

Reporting to the Team Lead – Financial Reporting, the Analyst supports the Accountant in performing the month-end closing and financial reporting activities for the Platinum businesses and works closely with other stakeholders to support the timely delivery of quality data within agreed timelines.

From time to time, the Analyst may be involved in ad hoc finance projects and business initiative and represent Finance Reporting team in providing input to enable the capturing of accurate business and financial information for the RTR processes and will also work closely with Information Management Department to deploy technology to automate finance activities.

Lastly, the Analyst plays an integral role in supporting a continuous improvement culture within Finance.

KEY TASKS

Drive efficient and effective Financial Reporting

· The Analyst helps to drive the engine room of the Finance Reporting team, making sure that transactions are appropriately accounted for, perform month end tasks and reconciliations, and duly reported. All this will need to be done within the framework of our financial controls and accounting policies, and the role works closely with Risk, Group Shared Services and the wider Finance teams to formulate, implement and operate robust controls and ensure documentation of key processes within Financial Reporting.

Deliver on-demand information

· The role plays a key role in making information available on-demand to support commercial decisions and new business initiatives. It works closely with the Finance Business Partners and other stakeholders around the group to determine data requirements and is responsible for managing the systems and processes to capture and deliver them as efficiently and accurately as possible.

· Supports coordination and collection of performance information from all relevant sources and delivering Monthly Financial Statements and other regular information as required by the Marketing Business, Production Business Units or Group Finance.

· Manages information through relevant systems, ensuring that data interfaces lead to traceable, reconcilable and well-supported financial information.

· Works with the Business Partnering and Corporate teams to design and implement the technical accounting logic to align data streams with business activities from performance and financial reporting perspectives.

Technology transformation

· Working closely with Information Management (IM), the role looks to implement technologies that improve control, increase information available for the business and automate transactional activity as much as possible, freeing up the team to add value elsewhere. It needs to think differently about the work Finance does and how it gets done, including the elimination of manual journals and recons as a cost to quality.

· As we implement new systems, the role needs to establish appropriate processes for defining user needs and managing UAT for the Finance department, ensuring that accounting logic and financial controls are appropriately captured.

Continuous improvement

· Create ways to measure and manage how well we perform as a team. Amongst the team, this role creates a culture that actively looks to improve workflows and processes, minimizing control weaknesses while increasing speed and accuracy.

· Optimise links between SAP, Aspect, HFM, Blackline and other systems to ensure information is available as and when required.

· Design and improve processes around the systems to streamline efforts required to input and extract data.

· Drive standardisation and automation of processes via continual improvements.

Learning & development

· Proactively engage on learning and process improvement initiatives.

Qualifications

What we’re looking for

· Undergraduate degree in Accountancy or business-related subject.

· Excellent Microsoft Word, Excel, and PowerPoint skills

· Familiar with financial accounting systems such as SAP/Blackline/Hyperion will be a plus

· Hands on experience in performing financial reporting and month end closing activities in an MNC setting

· Prior knowledge working in commodity industry will be a plus

· Familiar with using trading systems (Aspect) will be highly regarded

· Good interpersonal skills and strong team player

· Possess strong financial and analytical skills and attention to detail

· Ability to deal with some ambiguity in an ever-changing, fast-paced environment and willingness to challenge status quo and explore new ways of working

· Experience with process improvement methodologies such as Lean Six Sigma would be advantageous.

· Familiar with collaborative and innovative ways of working such as Agile would be advantageous.

Responsibilities

• Provide technical expertise on analyzing and providing best solution on complex technical issues in timely and efficiently;

• Engage with various teams on resolution and maintain effective communication between stakeholders;

• Manage vendor performance through service level management;

• Enhance existing support process to maintain/improve service level and quality;

Skills/Requirement

• Up to 5 years of IT experience & 3+ Years on Channels and Payment applications in banking/financial services industry.

• Knowledge on G3 and SWIFTalliance is preferred.

• Possess good knowledge on 3 tiers-architecture application to:

Provide L2 support – Be able to understand the application architecture, and interfaces to upstream/downstream.

• Support day-to-day IT operations – production issue resolution.

• Analyse issue raised by users or reported by monitoring system.

• Perform impact analysis and suggest workaround solution for service recovery.

About Us

Enuit is a growing company and technology leader in the energy trading & risk management space providing mission critical software platforms for natural gas, electricity, crude and refined product merchants such as utilities, refiners, producers, traders, and consumers. Enuit has the latest technology and is revolutionizing the development and deployment of Entrade, its flagship product, empowering clients to increase operational efficiency, to monitor and manage risk, and to increase profit margins along all aspects of their business from front to back. Entrade allows the traders, market and credit risk practitioners, operations and schedulers, and accountants to effectively manage a broad range of physically and financially traded commodities as well as the complex logistics operations associated with commodities such as natural gas, electricity, crude and associated refined products, coal, metals, and agricultural products to name a few. Headquartered in Houston, Texas, Enuit has projects throughout North America and Asia with opportunities popping up with a global partners across the globe.

Enuit seeks to hire an Client Services Analyst. As an Energy Software Client Services Analyst, you will participate as a team member or as an individual to provide technical support service for the software product to our customers throughout the globe.

Description of the Opportunity:

• Contribute in initial product implementation, additional enhancement, and/or integration projects for Enuit clients in installing, configuring, testing and supporting such projects either onsite or remotely.
• Provide Entrade technical support to clients.
• Provide Entrade pre-sales support/demo/presentation to prospects and training to the clients.
• Design business processes that match client requirements and that are easily configured in Entrade, communicate objectives, and deliver the solution in an efficient manner to the client.
• Resolve issues and perform troubleshooting.
• Communicate with client to understand desired results and assist in the design and testing of user acceptance test cases to validate project delivery.
• Provide system and project documentation to the client.
• Ensure clear communication to development, technical and support resources, and with project management skills to assist in managing deliverables and expectations.
• Track support related issues and escalate to higher management for resolution if necessary.

Qualifications for consideration:

• Minimum of bachelor’s degree in Business, Management Information Systems, Computer Science/Engineering or related field
• One to two year’s experience related to database administration and design, .NET, C# and SQL is desirable.
• A self-starter with proven troubleshooting skills, analytical skills with acute attention to details.
• Resourceful and detail-oriented team player with great learning skills
• Excellent oral and written communication skills, presentation skills and the ability to train others.
• Ability to write and analyze SQL queries.
• Some background in C# or other similar object-oriented programming languages
• Familiar with common software development methodologies (Waterfall, Agile, etc)
• Traveling may be required occasionally
• Background in React.js or other similar front-end JavaScript frameworks will be an added advantage
• Some commodity/energy trading industry knowledge will be an added advantage
• Fresh graduates with a solid technical foundation are welcome to apply

Key Responsibilities:

• Develop dashboards to facilitate efficient data analysis for product performance, customer profiles, business insights and product effectiveness.
• Conduct quantitative analysis and data mining to support management decisions and provide data-driven recommendations.
• Organize and prepare regular reports relating to business performance and service usage.
• Work closely with the Data Engineer to develop models and bring up new predictive ideas.
• Hands-on with data ingestion, ETL process and automation across systems and platforms.

Key Requirements:

• Bachelor's Degree or related disciplines in Computer Science, Big Data, Data Analytics and Statistics.
• 1-3 years of experience in high data volume, unstructured data environments.
• Proficiency in SQL is a must, Good at Python is nice to have.
• Experience with data visualization tools such as Tableau, PowerBI etc. Must be strong in Excel.
• Strong logical thinking and problem-solving skills, ability to work independently and as a team member.
• Proficient in understanding business lingos.
• Good communication skills with the ability to share complex findings with both technical and non-technical audiences.
• Experience in transaction/E-payment industries is a plus.