We're in search of a Business Analyst who will act as a crucial link between our company and our customers. Your role will entail a combination of analytical thinking and exceptional customer service to assist clients in diagnosing and resolving technical issues. Additionally, you will have the opportunity to create and implement plans for improving customer support and utilizing insights from support issues to influence future product designs and business processes.

We're seeking a natural problem-solver who enjoys assisting others and can easily explain technical details. As the guardian of our customers' trust, you'll be responsible for providing them with prompt and accurate solutions to their technical issues. If this sounds like you, we'd love to meet you!

Responsibilities

• Provide the first level of support, work with and ask customers targeted questions to quickly understand and diagnose root cause of the issue, troubleshoot and/or escalate to the relevant teams.
• Research and identify solutions to common issues; document and maintain a knowledge base for Frequently Asked Questions so that end-users can look up solutions independently.
• Develop mitigating and/or preventive solutions to optimize efforts spent on customer support, including establishing problem solving guidelines, checklists, or other materials to improve response to recurring or routine user problems.
• Generate summary reports; analyse and present support trends and patterns to inform business needs or technical requirements.

Qualifications:

• Diploma or Bachelor’s degree in any field. Strong interest in working with computer applications and software.
• 3-5 years of proven experience in a Business Analyst or similar role, preferably within professional services or client-facing environments.
• Strong critical thinking and problem-solving skills: even when you do not have the solution to the problem, you know how to get the solution; this includes the ability to know what questions to ask
• Exceptional interpersonal and communication skills: able to articulate effectively in writing and verbally
• A quick learner and displays high willingness to learn
• Attitude: possess determination and commitment to strive towards excellence in everything you do. No detective leaves a case unsolved.
• Able to work independently and as a team: able to support multiple requests concurrently, able to multi-task and stay organized in a fast-paced environment.
• Possess a keen interest to pursue a career in tech. Those without tech experience are welcome to apply, subject to certain job roles where some tech experience may be required.

Benefits

• Opportunity to work with a high-value enterprise-level software that applies cutting edge AI-based optimization technology.
• Hone your ability to apply analytical & technical skills apart from a pure customer service role.
• Mentorship to manage internal and external stakeholders.
• Diverse opportunity for career advancement

Responsibilities

• Gather, collate, and analyse requirements from business users and provide clear functional specifications for enhancements to ALM Risk Systems.
• Perform impact analysis of enhancement requests on existing processes.
• Design solutions that are sound, adequate, and forward-looking to address ALM business requirements.
• Plan, schedule and execute to deliverable objectives from initiation till successful implementation within agreed timelines.
• Devise comprehensive test plans (including test scenarios and test cases) to test IT deliverables.
• Perform User Acceptance Testing, Regression Testing, Simulation Testing and Live verification to ensure system deliveries meet requirements objectives.
• Formulate a Roadmap for ALM Risk Systems that continually address existing and potential business needs.
• Provide functional support to business users and co-manage ALM Risk System production issues with technology partners.

Requirements
• Degree in Banking, Financial Engineering, Computer Science or any other related quantitative discipline with about 1 to 5 years’ relevant experience in business analysis area
• Understanding and experience in the area of ALM Risk, including Liquidity Risk and Interest Rate Risk, specifically LCR, NSFR, MCO, IRRBB is preferred.
• Prior experience in implementing or managing an ALM Risk System would be an advantage.
• Prior business analysis experience of interfacing between IT Teams and end Users and translating / documenting business requirements into documents that can be used by IT Teams for development of systems solutions.
• Knowledge of machine learning and AI usage would be useful.
• Strong inter-personal, communication, presentation, analytical and problem-solving skills
• Proficient in SQL and Excel

Internal ref: 8774

Regards,

Lini

Recruitment Consultant

R22108463

ROLES & RESPONSIBILITIES:

- Perform monitoring activities using tools provided as well as reviews of transactions flagged out

- Ensure that all tasks are completed/submitted in accordance to Standard Operating Procedures within the agreed timelines/SLA.

- Ensure proper documentation, notification, escalation, tracking and follow up of all interactions with client

- Handle ad hoc duties as required

REQUIREMENTS:

- Minimum 1 year of experience working in an administrative role

- Minimum education level: N levels subject to working experience

- Fast learner and good team player

- Demonstrates good communication skills and comfortable to work in a fast-paced environment

- Working/shift hours are 10am-10pm, 4 days a week

- Able to work rotating shift hours including weekends and public holidays

Job Description

Review, recommend and deploy suitable security solutions for clients. Develop and drive effective IT security compliance programs involving activities such as reviewing and developing security policies, processes/procedures, and guidelines. To ensure compliance with policies and to conduct security reviews and audits, penetration tests, security assessment and cybersecurity incident management.

Key Responsibilities

• Ensure technical implementation and business processes are aligned.
• Support the Managed Security Services.
• Familiarise with the solutions carried by the Company.
• To conduct security risk management exercise.
• To conduct information security awareness training.
• Point of contact to assist and advise customer for ICT security related matters.
• Participate in the creation, review, and update of information security policies.
• Provide technical advice, recommendations, and consultancy services.

Requirements

• Diploma in Information Technology, Information Systems, IT Security, Computer Science or equivalent.
• Prefer at least 2 years of hands-on experience in consulting or other relevant IT/ Cybersecurity responsibilities. (Motivated fresh graduates are welcome to apply and will be considered for entry positions.)
• Possessing one or more IT Security Certifications is an advantage (e.g. OSCP, CREST, CISSP, CEH, CISM)
• Ability to align information security policies with business requirements
• Project management skills and able to translate business requirements into technical IT security deliverables
• Flair for translating information security requirements into IT security controls and measures
• Able to work independently, meticulous in work and a team player.
• Excellent communication skills – both written and oral

Benefits

• Marriage Leave
• Childcare Leave
• Medical Benefits

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers for their consideration.

*We regret to inform that only shortlisted candidates will be notified. *

The Systems Analyst will be part of the Systems team, responsible for the overall administration, support, and enhancement of the various systems in the organisation.

Key Responsibilities

• Design, configure, and implement Salesforce solutions including custom objects, workflows, approval processes, validation rules and apex coding
• Design, develop and maintain reports, dashboards and key metrics in Tableau to help stakeholders gain insights into their data and deliver actional business intelligence
• Design, build, and maintain custom solutions using SharePoint, Microsoft Forms, Power Automate, and other tools within the Microsoft 365 suite
• Provide technical support of other systems such as Eventbrite, Survey Monkey and Mail Chimp
• Provide end-user support, troubleshooting issues as they arise, and ensuring minimal disruption to business processes
• Work closely with business stakeholders to understand their processes, gather requirements, and translate them into functional specifications
• Provide training for users and maintain detailed documentation of system configurations, changes, and workflows
• Create custom web components using Lightning Web Components to facilitate data exchange and integration between Salesforce and third-party applications to create seamless workflows
• Create ETL Pipeline to facilitate data exchange and integration between Salesforce and third-party applications to create seamless workflows

Experience and Skills

• Preferably 2-3 years of experience in developing solutions preferably on Salesforce and Microsoft platform tools
• Strong analytical skills with experience in SQL for querying relational databases
• Experience with data preparation tools like Excel and Python
• Web development experiences with HTML, CSS and JS
• Experience in analysing data from various sources and using tools to create meaningful dashboards and reports
• Ability to analyse complex business processes and translate them into effective technical solutions
• Experience in solution architecture design, development, and testing is preferred
• Strong troubleshooting and problem-solving skills, able to work independently and resolve issues efficiently
• Excellent verbal and written communication skills for working with business and technical stakeholders

Education:

• Bachelor's degree or Diploma in Computer Science, Information Systems, or a related field

Role Description

This is a full-time Financial Analyst - Deals & Transactions role based in Singapore. As a Financial Analyst, you will be responsible for analyzing potential investment opportunities, executing investment transactions, and monitoring investment performance. You will work closely with the investment team to conduct financial due diligence, develop financial models, and prepare investment memos. Additionally, you will assist in portfolio management. Additionally, you will be conducting due diligence, financial analysis and creating financial models in relation to other transactions and deals. The candidate will be involved in assessing such opportunities and working with the relevant team members to assess the opportunities and closing such transactions.

Qualifications

• Bachelor's degree in Finance, Accounting, Economics, or a related field. Fresh Graduates are welcomed to apply.
• Applicants should have graduated from renowned Universities and have a strong education background
• Strong analytical and quantitative skills
• Knowledge of investment and financial analysis techniques
• Proficiency in financial modeling and valuation techniques
• Strong verbal and written communication skills

Job Description

We are looking for a skilled IT Security Specialist to be responsible for designing, implementing, and managing security measures to protect our customer’s ICT systems. The role involves developing security frameworks, conducting assessments, managing incidents, and advising on ICT security matters. This position requires strong experience in IT security, excellent analytical skills, and the ability to lead security projects.

Key Responsibilities:

• Review and develop security frameworks, information security policies, processes, procedures, and guidelines on an ongoing basis.
• Establish compliance with policies and procedures through continuous security reviews and audits, including log analysis and security assessment of customer ICT systems.
• Conduct security risk management exercises and table-top exercises to test security readiness.
• Conduct vulnerability assessments and coordinate penetration testing activities.
• Lead information security awareness training sessions for employees and stakeholders.
• Develop and manage the customer’s security incident response plan.
• Lead and support the customer in security incident resolution and response.
• Act as the main point-of-contact and customer liaison for ICT security-related matters, providing assistance and advice as needed.
• Manage the activities and deliverables during the implementation phase of security projects.

Requirements:

· Minimum of 3 years of experience in IT security.

· Hands-on experience with Networks, Servers (Windows and UNIX), and Database systems.

· Proven experience in IT security auditing and security assessments.

· Strong understanding of protocols, traffic flows, and the ability to analyse logs from various sources.

· Knowledge of security technologies such as Active Directory, Endpoint protection solutions, Early Detection and Response (EDR) solutions, Database Activity Monitoring tools, and SIEM (Security Information and Event Management).

· Proficiency in Microsoft Excel for data analysis and reporting. Excellent written and verbal communication and presentation skills.

· Strong organizational skills and the ability to plan and execute work independently.

· Ability to work in a fast-paced environment with a flexible, team-oriented approach.

· Strong multitasking skills with the ability to switch contexts effectively between different activities and teams.

Preferred Certifications:

· CISSP certification is a must.

· Additional certifications such as CISM, Security+, and IT security tools certifications (e.g., Imperva, Carbon Black) are a plus.

Job Responsibilities:

Service Report Management:

- Compile and prepare consolidated service reports from the Operations team for submission.

- Organize and maintain an archive of all service reports.

Billing and Sales Order Management:

- Assist in creating Sales Orders (SO) in the SAP system for billing purposes.

Quotation and Vendor Coordination:

- Collaborate with the Operations team to develop quotations for corrective work.

- Request quotations from vendors as needed.

Job Management and Inventory Monitoring:

- Enter awarded jobs into the SAP system and manage the workflow.

- Prepare purchase requisition forms and submit them for approval.

- Monitor and manage inventory and spare parts allocation, with particular attention to customers under comprehensive contracts.

Customer Coordination:

- Handle customer inquiries in coordination with the Operations team and track the progress of responses.

Additional Responsibilities:

- Perform other duties as assigned on an ad-hoc basis.

Preferred Qualifications:

- Associates degree/ dipolma in relevant field

- Familiarity with the SAP system is advantageous.

- Teamwork and motivational skills

Banking Call Center Officer (Inbound Call Centre)
Working hours: Rotational shift, Mon – Sun
4 weekdays + 1 weekend (5 days per week)
Location: Changi / Jurong East
Duration: 12 months (Convertible / Renewable)
Note: 3 months training provided

Working hours:

AM - 8AM to 8PM (8 hours working hours), example 8AM to 5PM or 9AM to 6PM

PM - 1PM to 12 Midnight (8 hours working hours), example 1PM to 10PM or 2PM to 11PM

Job Scope:

• Maintaining a positive, empathetic, and professional attitude toward customers.
• Responding promptly to customer inquiries on general and transactional enquiries
• Communicating with customers through various channels.
• Acknowledging and resolving customer requests.
• Customer outreach to encourage the use of digital services.
• Consistently deliver high quality service to our customers to achieve total customer satisfaction without compromising risk standards.
• Collaborate with stakeholders to resolve all customer queries and requests.
• Able to multi-task while speaking to customers and toggle between system application screens in a fast-paced environment.
• To consistently meet the Key Performance Indicators (KPIs) without compromising quality of service delivery
• To adhere to professional standards of behaviour & conduct in dealing with customers & fellow colleagues

Requirements:

• Min. GCE ‘O’ Level or Higher Nitec
• At least 1 years of experience in call center setting
• Has experience dealing with KPI preferred

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

*Seeking for a Risk Analyst/Middle Officer who has minimum 3 years of Risk or Product Control or Trade control or Middle office experience in Commodities industry*

THE COMPANY

This commodity brand excites the industry with their firm and steady leadership. As they embark on their exciting growth strategy, the company seeks for Risk Analyst/Middle Officer to be part of their team.

JOB RESPONSIBILITIES

• Reconciliation of Profit and Loss statements (P/L)
• Prepare Risk reporting and position reporting
• Data entry into the system
• Ensure risk exposures of the company is within stipulated limits
• Work closely with other business stakeholders

JOB REQUIREMENTS

• Masters in Business Studies/Finance/Banking/Economics Commerce/ or any other relevant education
• Minimum 3 years of Risk or Product Control or Trade control or Middle Office experience in Commodities industry
• Independent, organized, highly analytical and proactive

If you will like to explore this opportunity, please email your resume in Microsoft Word format to [email protected]

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

For more job opportunities, please refer to our website https://resolutehunter.com

EA Licence 18C9105

EA Reg R1105305

Working location: Orchard

Working hours: 10am to 6pm (Monday to Friday)

JOB DESCRIPTION

• Analyse marketing campaigns to evaluate performance metrics such as ROI, conversion rates, and customer acquisition cost
• Utilise data to generate customer insights and segmentation strategies to target specific audiences effectively
• Prepare reports and presentations with clear data visualisations to communicate findings to stakeholders
• Monitor key performance indicators (KPIs) to assess marketing effectiveness and identify areas for improvement
• Develop forecasts and predictive models based on historical data to support strategic planning and budgeting
• Assist in developing marketing campaigns and promotions based on market analysis and consumer behaviour insights
• Work closely with marketing teams, product managers, and sales teams to align marketing efforts with business objectives
• Stay updated with industry trends, best practices, and emerging technologies in digital marketing and analytics
• Continuously enhance analytical skills and knowledge of tools and methodologies to improve data analysis efficiency and accuracy

JOB REQUIREMENTS

• Minimum Diploma and above
• Strong analytical skills with the ability to interpret complex data sets and draw actionable insights
• Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

Job Description & Requirements

Responsibilities:

Monitoring of all systems, applications and network infrastructure events using the monitoring tools. Analysis of incidents based on event management matrix. Escalating incidents to Level 2 support engineers where required.

Perform daily activities as documented in the daily checklist To monitor, track and update the change management activities & routine activities Ensuring that all outstanding activities/tasks are documented and handed over to incoming shift.

To send SMS to stakeholders for any P1 incidents Activates and facilitates the Technical/Management Bridge when required Requirements:

At least 3 years of IT experience with at least 2 years as a command centre operator in an enterprise command centre Minimum of 2 years of Event Management and Incident Management experience.

Any adhoc duties as required or assigned.

Responsibilities

• Hardware Support - Installations, Move, Add, Change
• Decommission of IT equipment (networks, servers, networks, storage, backup devices)
• Media management - HDD/SSD Destruction and Disposals
• Connect and disconnect patch cables to equipment in DC
• Server Hardware break fix support - Installation of parts, reseat module, SFP module replacement including HDD / Memory / Mainboard, etc.
• Regular physical / visual inspection equipment and data center operations facilities
• Provide onsite support during scheduled maintenance / change events
• Troubleshooting of issues for IT and network related equipment
• Inventory management of RMA, cold spares, equipment and tools
• Vendor Management - Coordination, Vendor Escort / Supervision
• DC Access Request Management
• POP Site operations support and standby
• Provide regular reporting on progress as required (move, change, support request and change) and develop continuously improvement capabilities
• Provide after business hours support based on on-call schedule and shift work when required
• Any other duties as assigned

Requirements

• Minimum of 1 year's experience working in the Data Centre operations space; Fresh graduates with adequate knowledge are welcomed to apply
• Good understanding and knowledge in data structured cabling and patching
• Experienced in hardware support, breakfix and troubleshooting.
• Ability to respond to issues and provide timely updates, and escalation
• Experience working in a large-scale critical environment is a plus

Advantageous Skills & Knowledge

• Rack, space, power and cooling allocations for new install or relocation requests
• Capacity management (space, power, cooling, patch panel port availability)
• Incident / Change Management Process
• Understanding of DC Space, Power, Cooling Management
• Certifications eg. CDCP, ITIL, Server+, Linux+, Network+, A+, CCNA

About Greenlane: Greenlane is a recruiting firm based in Singapore, specializing in banking, trading, tech, and other industries.

EA Licence No.: 20C0261 | Registration No.: R23118854

• Maintain, manage and modify all software systems, tools, and applications.
• Identify the areas of improvement to reduce time to delivery avoiding manual errors.
• Support version upgrade for the products and amend the scripts/process as and when required.
• Integrate with SMS/NaaS notification tool.
• Coordinate with developers to build and implement technology solutions.
• Excellent communication skills and problem-solving abilities are essential.
• Provide testing support to meet DITSCAP, DII COE, JTA-A, and DoD standards.
• Knowledge of databases, system security and troubleshooting recommended.
• Prepare required documentation to cover each SDLC stages (e.g. Functional spec, test cases etc).
• Enhance system to deliver Change workflow functionality
• Rollout the solution to all environments across different environments.
• 4 months contract

Financial Analyst

• 6 months contract (maternity cover)
• Hybrid work arrangement
• Work location: CBD

The Opportunity

• Perform in-depth analysis to ensure completeness and accuracy of statistical data submitted by clients.
• Evaluate correlation among statistical data, identify trends, and summarize finding across clients and products.
• Perform ongoing reviews of billing systems, processes, and controls through the interpretation of historical financial, operational and transactional data to mitigate the risks of potential billing errors.
• Support Account Executives, Pricing Strategy and Deal team on ad-hoc data analysis and requests.
• Prepare statistical reports for publication as well as ad-hoc analyses and reports as needed.
• Participate in internal, external and self-assessment audits.

Your Background

• Minimum of Bachelor's Degree Finance/Accountancy/Banking or equivalent.
• 3- 5 year(s) of working experience
• Proficient in Microsoft Excel. Knowledge of advanced Excel modules (VBA, Power Pivot, Power Query, Power BI etc.) is a plus.
• Strong written, verbal and presentation communication skills.
• Excellent planning and time management skills.
• Ability to proactively recognize and resolve issues
• Ability to effectively work independently and as part of a global team.

Interested parties please click "Apply Now" or contact May Anne Ramos (EA Reg no: R1110127) at [email protected] for more information.
Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248.

• Analyst would be part of 24x7 Cyber Security Operations function to perform security monitoring and incident response, data loss prevention, vulnerability management, threat intelligence and threat hunting.
• Perform monitoring, research, assessment and analysis on alerts from SIEM tools.
• Follow pre-defined actions to investigate possible security incidents or perform incident response actions, including escalating to other support groups.
• Maintains standard operating procedures (SOP), processes and guidelines.
• Ensure proper functioning of systems in the Security Operations Centre.
• Send out emails to L2 and other groups and follow up accordingly.

Requirements

- Strong analytical and problem-solving skills, with the ability to quickly identify and resolve security issues.

- Proven ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.

- Ability to work in a team and each individual’s contribution is crucial to the team’s objectives.

- This is a 24/7 operational work. Able to commit to 12-hour shifts, weekends and public holidays.

- Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and convey complex security concepts to non-technical stakeholders.

- Proven ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.

Job Description :

• Lead and manage the reports team, providing guidance, support, and mentorship to team members.

• Oversee the development, deployment, and maintenance of reports using SAP BusinessObjects (BOBJ) suite of tools.

• Manage BOBJ administration tasks including user management, security, folder grouping, and authorization management.

• Develop and implement REST API integrations to facilitate data exchange and communication between BOBJ and other systems.

• Lead the development of HANA ABAP CDS views, ABAP RAP services, and SEGW Fiori Gateway services for reporting purposes.

• Collaborate with stakeholders to understand reporting requirements and translate them into technical solutions.

• Design and develop Web Intelligence (WebI) reports and dashboards to meet business needs.

• Perform Analytics CDS data modeling to create meaningful and actionable insights from raw data.

• Implement CDS authorization concepts and SAP authorization mechanisms to ensure data security and compliance.

• Build and customize WebI report layouts to optimize user experience and accessibility.

• Collaborate with Technical Arch team on SAP BOBJ upgrade/update activities.

• Perform System shakedown/Verification after the upgrade/update and work with product vendor to resolve issues.

• Lead and manage the reports team, providing guidance, support, and mentorship to team members.

• Oversee the development, deployment, and maintenance of reports using SAP BusinessObjects (BOBJ) suite of tools.

• Manage BOBJ administration tasks including user management, security, folder grouping, and authorization management.

• Develop and implement REST API integrations to facilitate data exchange and communication between BOBJ and other systems.

• Lead the development of HANA ABAP CDS views, ABAP RAP services, and SEGW Fiori Gateway services for reporting purposes.

• Collaborate with stakeholders to understand reporting requirements and translate them into technical solutions.

• Design and develop Web Intelligence (WebI) reports and dashboards to meet business needs.

• Perform Analytics CDS data modeling to create meaningful and actionable insights from raw data.

• Implement CDS authorization concepts and SAP authorization mechanisms to ensure data security and compliance.

• Build and customize WebI report layouts to optimize user experience and accessibility.

• Collaborate with Technical Arch team on SAP BOBJ upgrade/update activities.

• Perform System shakedown/Verification after the upgrade/update and work with product vendor to resolve issues.

• Serve as the primary point of contact for incident management related to reporting issues, providing timely resolution and escalation as needed.

Top 3 Must have skills / Primary skills:

- SAP BOBJ BO/BI, SAP BOBJ WebI, SAP ABAP CDS, CDS Analytics Data Modelling, REST API programming, User fronting

Job Description:

• To prioritize and perform the various testing/analysis in timely manner, in order to support the business requirements.
• Involved in equipment qualification and technical selection of QC equipment and/or standards and reagents.
• Analysis of final product, in-process, raw material samples according to Standard Operating Procedures and Test Methods.
• Assay trend analysis, document revision and update.
• Documentation and review of results in accordance with current Good Manufacturing Practices (cGMP).
• General lab support including housekeeping, equipment maintenance, inventory of supplies, lab supplies ordering, management of glass wares, autoclaving etc.
• Problem solving of analytical methods as well as troubleshooting of equipment.
• Any other duties as assigned by your Supervisor/Manager

Job Requirements:

• Degree/Diploma in a relevant Science field or Equivalent
• Understanding and execution of spectroscopy and other assigned methods which may include chromatography methods (HPLC), Protein Concentration (A280 or SoloVPE), potency methods and other physiochemical methods.

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking to hire a IT Security Analyst. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

JOB TYPE:

Long Term Contract

Roles and Responsibilities

RQ24-02031-1-1 – Security Analyst

Responsibilities:

• Review and development of security framework, information security policies, processes / procedures and guidelines on an ongoing basis.

• Establish compliance with these policies / procedures through ongoing security reviews and audits, not limited to log analysis and security assessment of customer ICT systems

• Conduct security risk management exercise

• Conduct table-top exercises

• Conduct vulnerability assessment, coordinate penetration tests activities

• Conduct information security awareness training

• Responsible for the development and management of customer’s security incident response plan.

• Lead and support customer in the matters of security incident resolution and response.

• Be the point-of-contact/customer liaison to assist and advise customer for ICT security related matters

• Project managed the activities and deliverables during the implementation phase.

Requirements:

• 3+ years IT security experience required.

• Experience with Networks, Servers (Windows and UNIX), Database.

• Experience in IT security auditing, security assessments.

• Understand protocols, traffic flows, ability to analyse logs from various sources. • Knowledge of Active Directory, Endpoint protection solutions, Early Detection and Response solution, Database Activities Monitoring tools, SIEM etc.

• Excellent written and verbal communication, presentation skills.

• Proficiency in Microsoft Excel.

• Flexible, team player, “get-it-done” personality.

• Ability to organize and plan work independently.

• Ability to work in a rapidly changing environment.

• Ability to multi-task and context-switch effectively between different activities and teams

• CISSP certification is a Must, CISM, Security+, IT security tools certifications (Imperva, Carbon Black) is a plus.

To submit your application, please apply online or share the updated cv to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Khalid Farooq

Avensys Consulting Pte Ltd

EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' personal information and privacy policy.

Technical & Behavioural Competencies

Technical (Must possess)

• Competent level of expertise in ORACLE PL/SQL.
• Good technical troubleshooting & debugging skills and familiarity with Unix/Linux commands
• Must possess a good understanding of JAVA/J2EE web-based applications including a good appreciation of the infrastructural setup required for such applications.
• Technical (Advantage)
• Experience working with various technologies and tools e.g. Firewalls, AVI Load Balancer, Web Servers, Reverse Proxy (Apache), Single-Sign-On, Websphere, JBOSS, Tomcat, Tibco, Oracle database, MS SQL, SSRS, Java, OpenAPI, Linux, Windows, CFT, SFTP, MQ series, Autosys, Geneos, Dynatrace, Jenkins, etc.
• Good understanding of Security Practices and Cryptography, eg. CAs and PKI, Keys and Certificates, SSL/TLS, PGP, etc.
• ITSM tool: ServiceNow
• Database performance & SQL tuning experience is a plus.
• Experience with release and patch deployment, hands on experience of IBM WebSphere deployment is an advantage.
• Functional
• Good knowledge on Supply Chain and Trade Finance.
• Understanding and experience in ITIL concepts.
• Possess good analytical, problem-solving skills and self-motivated
• Behavioural
• Good team player with strong analytical, communication and interpersonal skills.
• Results and client oriented.
• Able to work independently with minimal supervision but with a keen sense to escalate timely and appropriately.
• Flexible to work in shift, weekend or public holiday and on-call support.
• Specific Qualifications (if required)

Roles & Responsibilities

• Be a team member of L2 Production Support team located across Singapore, Hong Kong and India to ensure 24 * 7 worldwide production support.
• Provide worldwide application production support for Supply Chain and regional support for Trade Finance systems within Asia Pacific.
• Independently debug and propose resolution/work-around for complex production issues.
• Ensure root cause analysis is performed where necessary and manage resulting action items to completion.
• Coordinate across various teams to effectively manage production issues and maintenance activities.
• Respond to User Requests, Incidents and follow up on Problems in a timely manner.
• Ensure issues are reported, tracked, followed up and escalated timely.
• Resolve or coordinate the resolution of issues with other internal teams and / or vendor.
• Coordinate and follow up with Application Development teams to ensure permanent fix is prioritized, planned, and delivered.
• Communicate and provide status updates on issues to business users, management team and other stakeholders.
• Contribute to preventive system monitoring and alerting, where appropriate.
• Support Change Management process and application releases.
• Plan and Support Disaster Recovery Test, Live Play and Business Continuity activities.
• Support IT Security activities e.g. health checks after security patches.
• Support End-of-Day and End-of-Month overnight batch runs.
• Perform and coordinate regular maintenance activities.
• Document operation procedures, contribute to knowledge base and cross train other team members to build up functional and technical expertise.
• Analyze and challenge existing support processes to achieve continuous improvement.

Direct Responsibilities

• Incidents resolution & Request Handling.
• Preventive maintenance.
• Pro-active actions / measures to limit corrective maintenance activities.
• Knowledgebase creation & maintenance
• Inquisitive mind

Qualifications

• The candidate should demonstrate a combination of Technical and Functional skills together will excellent communication and interpersonal skills.
• Minimum of Bachelor's Degree in Computer Science or a related IT major, with at least 5 ~ 6 years of relevant experience.
• Experience
• Strong experience in and preference for application production support. Must have a production support and continuous improvement mindset.
• Strong technical background in web-based applications development on JAVA/J2EE/TIBCO platform.
• Experience in supporting Supply Chain and Trade Finance applications.

Position Purpose

1. To beef up the supply chain financing solutions team with Business Analyst to work on projects and application support of Connexis Supply Chain (Front Office & Back Office Application) global releases.

2. To work with Product Managers and Operation users from all the regions (APAC/EMEA/NAR/India/Indonesia) on the requirements gathering, impact analysis and functional specifications for the enhancements and issues reported in production. CSC Business Analyst is also responsible to define the test scope of SIT, UAT, and NRT and validating test outcomes with the users and testers.

Responsibilities:

Direct Responsibilities

1. To ensure the business/operational objectives of the new business requirements are well defined via:

2. Performing systematic business analysis,

3. Validating business requirements to align with business/operations needs as well as IT architecture and security standards.

4. Designing functional solutions & user workflows and documenting Functional Specifications.

5. To walkthrough requirement and proposed solutions to all stakeholders and get them reviewed and signoff.

6. To develop SIT/UAT/NRT scope and approach. To guide the Testing team in writing test scenarios/cases and review to get signoff from stakeholders. To rationalize test cases when needed to match with available resources and target timeline.

7. To validate SIT test results produced by the testing team to signoff.

8. To assist users in planning/executing UAT, analyzing defects, and defining defects priority for fix delivery by the development team.

9. Work closely with business teams to prepare and verify solution documents for Doc Trade based on the functional specifications.

10. Documenting/reviewing user manuals and release notes as required

11. Assist in providing tactical/strategic solutions for new client requirements

12. Assist in the conversion/migration exercise where necessary

13. For production defects, perform functional analysis and propose solutions.

14. Ensure Bank compliance policies and CIB ITO APAC standards/practices are strictly followed.

Contributing Responsibilities

To participate in technical design reviews and contribute to improving the overall solution offered.

Technical & Behavioural Competencies

1. Strong functional & business analysis skills with the ability to communicate and bridge between business/operations & IT.

2. Good functional experience in Supply chain/Trade/Electronic invoicing applications. x Good team player with great commitment and attitude.

3. Good communication and coordination skills among multiple teams that are cross-cultural and cross country.

4. Ability to work independently.

5. Familiar with standard formats such as XML, SWIFT, EDIFACT, ISO20022 & data transformations.

6. IT Design and development exposure is a definite plus.

7. Fluency with reading/speaking in Mandarin/Cantonese language is added advantage to liaise with North Asia stakeholders.

Specific Qualifications (if required)

Graduate degree in IT/Computer Science or equivalent

Minimum 6 years of experience in Corporate Banking environment with last 3-4 years as Trade Finance or supply chain Finance IT Business Analyst.

about the company

A leading professional services business with over 2 decades of presence, they have anchored themselves as a premium brand delivering the best in class service and are continuing to scale their business across the SEA region. As part of their rapidly growing business across the region, there is now an exciting opportunity to be in a high visibility role as a Senior Finance Analyst.

about the job

Reporting to the Head of Finance, you will be solely responsible for providing qualitative insights on financial, operational and sales performances, deep diving into the different service segments. You will drive continuous improvements to analytics tools and dashboards to optimise visualisation and understanding for the business leaders. You will also be supporting strategic projects, using financial models to evaluate potential investment decisions, new business initiatives, capex and marketing investments.

skills and experience required

You should ideally be degree qualified with at least 5 years of finance business partnering experience, preferably with some prior years in the Big 4. Financial modelling skills would be highly advantageous. You are analytical, and possess excellent business acumen, communication and influencing skills to confidently liaise with the senior management and business partners. You are comfortable being hands-on and agile to work within a fast growing and dynamic business. You can look forward to a hybrid work arrangement.

The primary responsibility of the Governance Analyst is to perform duties in one or more of the following areas: vulnerability management, cyber data governance, risk and verification, cyber policy/standards/standard operating procedures development, and penetration testing and red teaming. All duties are to be performed in accordance with departmental and Las Vegas Sands Corp.’s policies, practices, and procedures.

Job Responsibilities

• Triage potential vulnerabilities identified by application security program with context of application and related business knowledge.
• Ability to review and understand source code from both business logic to ensure code is free from security defects prior to production release. Identify false positives, tracking and remediating found issues, tracking and performing the exception processes when require.
• Communicate cybersecurity standards applicable to technology and coding workflows.
• Working with DevSecOps engineers, optimize security with existing technologies and processes.
• Review performance of controls such as SCA, SAST, DAST, IAST, RASP, Secrets Scanning, Container Scanning,
• Misconfiguration Identification, Secure Code Review, CI/CD Pipeline Security, and Deployment Environment Security.
• Cyber governance, risk and verification which performs risk assessments, system security and industrial control system zone security plans including listing controls, gaps in implemented controls and tracking remediation of gaps, and provides input to the risk register
• Penetration testing and red teaming which includes performing security testing to identify security vulnerabilities on LVSC applications and environment, providing recommendations for remediation, and tracking and remediating found issues.
• Cyber policy/standard and standard operating procedure creation, review, distribution, and maintenance
  Consistent and regular attendance is an essential function of this job.
  Performs other related duties as assigned

Job Requirements

Education & Certification

• Degree or diploma relevant to IT / Cyber Security
• Preferrable to have a current and in good standing CISSP, CSSLP or similar certification or Offensive Security (OSCP, OSWE, OSEP) or Crest (CRT, CCT) certifications

Experience

• 2 - 4 years cyber security hands-on experience in one or more of the areas listed in place of a degree
• Demonstrated experience in at least 1 area in the following list:

1. Cyber Application Security Management
2. Cyber Vulnerability Management
3. Cyber Governance, Risk and Verification
4. Cyber Policy/Standard/Standard Operating Procedures
5. Cyber Penetration Testing and Red Teaming

Other Prerequisites

• Working knowledge of threats and vulnerabilities and their significance to cyber risk, application security, network operations, and end-point security
• Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience.

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

• Extract transaction and valuation reports from internal systems.
• Perform control checks on the extracted reports.
• Submit reconciled reports to Trade Repositories.
• Verify the accuracy of submitted reports through checks.
• Monitor and address any exceptions from automated report submissions.
• Generate and submit end-of-day reports after final control checks.

Job Requirements:

• Prior trade control knowledge will be an advantage
• Knowledge of regulatory reporting requirements (OTC derivatives reporting, MiFIR transactions reporting, etc)
• Competence with MS Excel, VBA and Access

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

• Individual contributor role
• High visibility role to c-level stakeholders

About Our Client

We are a Fortune 500 MNC in the Services sector with strong global brand name. The company has been known to hire top talents in the industry and offer a well-structured rotational program across different teams and countries for high potentials within the firm. There is now an opportunity for 2 headcounts to join them as Senior Business Analyst to support one of its key business portfolio here in Asia.

Job Description

You will be part of a highly dynamic and international team in supporting commercial and product leaders to drive revenue growth, overall P&L performance and productivity. You will be required to work with large data sets, analyse and present data-driven insights to help business leaders make informed decision and optimise business processes. You will need to manage multiple projects/work streams across different countries globally and provide actionable recommendations to senior management team/department heads. You will be a strategic advisor in projects and partner closely with senior stakeholders and global management teams in driving project / new strategy implementation.

The Successful Applicant

The ideal candidate should possess:

• Bachelor's degree in Accounting, Finance or Economics with at least 3 years of recent work experience in BP&A/FP&A fields with large Multinationals. Candidates who started their career in audit/consulting firm will be of advantage.
• Ability to be hands-on with large data analysis while being in a high visibility role to influence department heads/country leaders.
• This individual should have an analytical and inquisitive mind with good project planning and management skill sets in a fast pace environment.
• You are able to partner independently with senior management team while working collaboratively in a team environment.

What's on Offer

The candidate will be joining a highly reputable organisation with strong talent development program and extensive training and development program. My client embraces flexibility and is offering 50% WFH arrangement due to the dynamic nature of the role.

Contact

Jessly Chew (Lic No: R1549000 / EA No: 18S9099)

Quote job ref

JN-102024-6557669

Phone number

+65 6416 9869

Michael Page International Pte Ltd | Registration No. 199804751N