Experience: 10+ Years

Role: System Analyst

Key Skills:

Shell Script, SQL, Spark, Python, System Diagram

Key Responsibilities:

• Participate in end-to-end projects for system implementation of machine learning system

• Engage and collaborate with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security and control standards

• Liaise with application teams across group and countries build the enhancements according to the technical solution plan

• Analyse user requirements and convert requirements to design document and other system documentation to capture key design decisions.

• Ensure scalability and maintainability of applications

• Plan technical deliverables, perform design and development works to meet project’s requirements within schedule

• Perform data mapping and process mapping with interfacing applications

• Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions

• Create technical documents for the solutions. Compile timely, comprehensive, and accurate documentation as requested

• Test, maintain and recommend software improvements to ensure strong functionality and optimization

• Work with production support team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing

• Partner with Test Management teams to ensure completion of SIT, UAT, performance / load testing and application security testing

• Liaise with other application teams and business users to prepare test data to support test scenarios

• Manage project change request approval windows and deployment schedule

• Facilitate and provide technical and testing support before and after production deployment

• Liaise with other units across IT and Business in the organization

• Manage external vendors for project delivery within schedule.

Key Requirements:

Must Have

• More than 10 years assuming techno functional role in compliance technology(preferred) or risk/finance technology

• At least 14 years of experience in application and process design

• Ability to multitask effectively and handle large amounts of data

• Moderate SQL skills are required

• Highly driven, pro-active and a strong team player

• Excellent interpersonal skills and written and verbal communication skills in English

Good to Have

• Experience in Hadoop ecosystem and technologies

• Experience in NoSQL database or Big Data

• Experience in Git, Jenkins, JIRA

• Experience in SharePoint and Confluence

• Experience / knowledge in Unix Shell Scripting, Oracle, Java and Python, Spark

Asendia empowers businesses to grow across borders with a range of international e-commerce and mail delivery services. Launched in 2012 by La Poste and Swiss Post, Asendia has the combined expertise of over 1500 employees across 4 continents. With operations across the world, we bring together a wealth of international and local expertise, and a network that delivers to over 200 countries and territories. Asendia’s heritage as a mail business is unrivalled, but today we are also at the forefront in providing e-commerce parcel solutions for e-tailers selling internationally. We provide a number of value-added services too, including returns, fulfilment and lettersshops, and we have acquired a number of companies to enhance our services, including eShopWorld a global e-commerce software business.

Asendia is committed to providing equal opportunities. In accordance with the applicable local laws, regulations, and ordinances, all qualified applicants will receive fair consideration for employment without regard to age, race, gender, religion, national origin, ethnicity, sexual orientation, marital status and family responsibilities, disability, or any other protected characteristics.

Billing Analyst

Role Purpose

We are seeking a Billing Analyst to join our team in Singapore. Reporting to Head of Finance, you will predominantly be responsible for customer billing and invoicing as the main point of contact. You will play a key role in analysing billing and operational data, optimising billing processes and implementing new billing systems.

Your Tasks

1. Billing Management

• Prepare, review, and send invoices to clients/customers accurately and timely.
• Manage billing cycles, ensuring all data is captured accurately and deadlines are met.
• Handle billing inquiries from internal departments and external customers.
• Resolve billing discrepancies, identify issues, and implement solutions.

2. Data Analysis, Reporting, Management

• Use Excel and database tools and write queries to manage and analyse and visualise billing, financial and revenue datasets to track billing metrics and KPIs.
• Generate and maintain accurate financial reports, including accounts receivable, aging reports, and revenue trends.
• Identify billing inconsistencies and ensure data integrity through regular audits, data reconciliation and variance analysis.

3. Process Optimization

• Improve billing processes and systems, streamline workflow and ensure integration with financial systems (e.g. ERP systems) through automation and collaboration with Finance, Operations and IT.

4. Compliance & Documentation

• Maintain detailed documentation of billing procedures, data processing workflows, and financial records, ensuring adherence to company policies, accounting standards, and legal regulations.
• Support external and internal audits by providing accurate billing records and reports.

Your Profile

• A minimum of a diploma in Accounting or Finance, or other highly analytical field is preferred.

• At least 3 years of experience in billing will be an advantage. Fresh graduates are welcome to apply.

• Advanced proficiency in Microsoft Excel (e.g., macros, complex formulas, PivotTables, data validation).
• Strong experience with database tools such as SQL, MS Access, or similar database management systems.
• Knowledge of ERP systems (e.g., SAP, Oracle, QuickBooks) and billing software is a plus.
• Experience with data visualization tools like Power BI or Tableau is an advantage.
• Strong attention to detail and excellent problem-solving skills to identify patterns, discrepancies, and trends and interpret meaningful insights in complex financial data sets with a data-driven approach.
• Strong written and verbal communication skills for interacting and explaining billing and financial data with both technical and non-technical stakeholders.
• Able to prioritise and multitask to manage multiple billing cycles and deadlines in a fast-paced environment and ensure accuracy and timeliness in all tasks.
• Strong organizational skills with attention to documentation and financial records.

Our Facts

Our mission is to excel in every interaction with our customers. Our values are trust, friendliness, ease of use and our commitment to sustainability.

Driving success, communicating information, and adjusting to change are essential competencies that drive our strategy in APAC.

Employees wellbeing and corporate social responsibility are at the heart of our core values. We wish to instil a strong culture of corporate social responsibility within every employee and hope to create a positive and productive environment where employees can thrive.

If this sounds like the kind of place you would like to work and the sort of role you are looking for, then get in touch, we are waiting to hear from you.

Please send your application in English to: [email protected]

Reference number “BA_102024_ASSG”.

All personal data collected will be used for recruitment related purposes and treated in strictest confidentiality. Only shortlisted candidates will be informed. All personal data supplied will be destroyed after completion of the recruitment process.

Job description:

● Manage outstanding tickets pertaining to our services via email and phone

● Facilitate customers on-boarding process

● Manage scheduled reports and customer records (including contact list and subscription details)

● Manage office IT infrastructure with support from our vendors

● Manage all other documentation required in the back office

Team Summary

The Client Services team provides industry-leading operational support to Visa’s clients around the world. With our deep knowledge and expertise, we bring the voice of the customer into the design, development, and successful deployment of Visa products and services. We are trusted partners to Visa’s clients, providing expertise to support and successfully grow their business.

Client Contract Management (CCM) team supports Visa’s global strategy by managing the governance and contracting process of client contracts (from draft development and negotiation through to securing internal approvals, execution, auditing and reporting).

What a Contract Analyst, Client Contract Management does at Visa:

This role is an individual contributor within the AP CCM team based in Singapore office. The ideal candidate will be self-directed, analytical and a strategic thinker.

• Serve as the key CCM contract owner for the assigned markets in managing and facilitating client contract administration process which includes reviewing and processing contract requests, contract drafting, stakeholders’ approvals, contract issuance, and execution within agreed Service-Level Objectives (SLOs).
• Liaise with various stakeholders including Account Executives, Products, Legal, Finance, Audit etc to ensure that contracts are developed and approved consistently and promptly in accordance with relevant policies and procedures.
• Manage post-contract administration activities including and not limited to distribution of contract information to all necessary stakeholders, handling of hardcopies, contracts filing, database management, audit enquiries, and other post-execution activities.
• Maintain accurate and timely records and documents associated with all contracts for management reporting, capacity planning, as well as for audit purpose.
• Identify and implement process improvements for assigned markets and / or contract types, and provide value-add services to our stakeholders and business partners.
• Participate in special assignments and providing ad-hoc support and reporting as required, including but not limited to supporting other regions’ colleagues as needed.

Why this is important to Visa

The Contract Analyst is a subject matter expert in managing and administering client contracting process, from contract drafting request through to executed contract distribution, by working with various stakeholders of all levels. Subjected to audit reviews, Contract Analyst, as part of CCM team, ensures designated contracts are aligned with business processes and controls established by various Visa corporate policies and compliant with industry-specific rules and regulations, while continually looking for opportunities to optimize such process and controls.

Projects you will be a part of:

As part of the CCM team, you will get the opportunity to work on strategically important projects for Visa in addition to the core responsibilities of a Contract Analyst. This includes, but not limited to:

• Collaborating with our stakeholders including other region CCM colleagues, Legal, Finance, Sales, Products, Client Services etc, continuously looking for opportunities to optimize CCM processes and workflow to drive process improvements and efficiency;
• Participate in special assignments and providing ad-hoc support and reporting as required, including supporting other regions’ colleagues as needed.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Responsibilities

• Prepare P&L forecast and review with management.
• Prepare detailed commentary for P&L variance analysis.
• Weekly P&L reporting to segment, regional and site management.
• Analyze P&L actuals during month end close and review with management.
• Work with cross functional team for P&L simulation or Scenario analysis, as required by Segment / Site management for decision making.
• Monitor financial KOI and highlight to management if there are significant variance compared to forecast. Work with various department to establish action plan and monitor its progress.
• Provide support for Lean / Kaizen Initiatives (savings validation) and lead/participate in Finance Lean / Kaizen project submissions on a quarterly basis.
• Will be responsible for Fixed asset new addition, disposal and yearly PI of fixed asset.
• Assist operation team in preparing new Capital expenditure (Capex) application with financial justification.
• Monitor and maintain budget in Acquire system for better traceability and cost management.
• Maintaining and updating all commodity codes in Acquire system
• Contribute to the workplace safety and health improvement for the employees, as well as environmental protection, by adhering to the company’s Environmental, Health and Safety policies and procedures, and helping to achieve EHS objectives and targets through participation of EHS programs.
• Participate and adhere to Corporate Social and Environmental Responsibility (CSER) policy, programs and procedures.

Requirements:

• Bachelor’s degree or Professional Certification in Finance, Accounting or any related discipline.
• Must be computer literate (strong Excel skills).
• Have an understanding of BaaN and related ERP systems would be an added advantage.

Experience: 10+ Years

Role: System Analyst

• System Analyst with hands-on experience in implementing large scale data warehouse & analytics platforms in financial services industry
• Good functional knowledge of Retail bank, Wholesale & Global Markets products & business processes
• Finance Analytics expertise - Financial Reconciliation, Allocation, Fund Transfer Pricing, Budgeting, Forecasting, Performance Management & Regulatory Reporting
• Credit Risk Analytics expertise – Basel Reporting (Capital provisioning, RWA, EAD, EL), Credit Risk Exposure Reporting (Industry, Disclosures, Country of Risk), NPL, Counterparty Risk Reporting
• Proven analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information
• Experience in profiling data, query scripting for analysis & testing purposes
• Expertise in designing data models (Teradata FSDM, Dimensional Models, Reporting Tables)
• Knowledge & experience of mapping attributes from products systems such as Silver Lake Core Banking, Murex, Vision Plus, Intellect Trade Finance, SAP GL, OFSA, Moody’s RaY
• Experience in authoring Functional Specs / Solution documents
• Experience in building test strategy and test scripts for validation
• Experience in implementing data governance processes - reference data management, data lineage, data quality rules, Teradata MDM
• Exposure to Big data tools - Hue, Impala; ETL - Informatica PC, DQ, MM; Teradata MDM, Reporting - MS Power BI, Qlik
• Project management experience - involving planning, tracking and using waterfall and agile approaches
• Good attitude, team player, result driven, self-motivated and keenness to learn

Responsibilities:

· Manage and oversee all CSA construction activities, ensuring that civil, structural, and architectural works are completed according to the project’s design specifications, quality standards, and safety requirements.

· Supervise daily site operations to ensure CSA works are progressing as per the construction schedule and in compliance with local regulations and safety standards.

· Collaborate with the design, structural, MEP (Mechanical, Electrical, and Plumbing), and commissioning teams to ensure that CSA systems are properly integrated into the overall project plan.

· Ensure that all CSA works meet the specified quality standards by performing regular inspections and audits of on-site construction activities and materials.

· Oversee the work of subcontractors and vendors performing CSA-related tasks, ensuring adherence to timelines, specifications, and safety requirements.

· Monitor and manage the CSA construction schedule, ensuring that milestones are achieved on time and that work progresses in a timely and coordinated manner.

· Track and control the CSA-related budget, ensuring that the project remains within financial constraints, and implement corrective actions if there are potential cost overruns.

· Enforce strict adherence to health, safety, and environmental (HSE) standards and ensure CSA work activities comply with project-specific safety protocols and regulations.

· Identify potential risks to the CSA construction process and take proactive steps to mitigate issues, delays, or design conflicts. Address unforeseen challenges as they arise.

· Ensure the timely completion and handover of CSA-related components, including documentation such as as-built drawings, materials certifications, and other required reports for final client approval.

Requirements:

· Bachelor’s degree in Civil Engineering, Structural Engineering, Architecture, or a related field. A Master’s degree or professional certifications (e.g., PMP, Chartered Engineer) are an advantage.

· Minimum 5-10 years of experience in construction management with a focus on CSA works, particularly in large-scale projects such as data centres, commercial buildings, or industrial facilities.

· Extensive knowledge of civil, structural, and architectural design and construction practices, with experience in managing CSA works from ground up through to finishing stages.

· Strong leadership and interpersonal skills, with the ability to manage teams, subcontractors, and stakeholders while maintaining clear and effective communication at all levels.

· Exceptional problem-solving and decision-making abilities, particularly in managing complex site challenges, ensuring that CSA work is executed efficiently and safely, and resolving any issues promptly.

Queenie Chua

R24125459

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Responsibilities

• Set and advance sustainability targets, balancing financial and environmental goals.
• Implement effective reporting systems; collaborate on performance benchmarks.
• Lead sustainability communications; create educational materials.
• Formalize sustainability practices through documentation and reviews.
• Monitor and report on sustainability metrics; conduct audits.

Requirements

• Experience in a related field preferred.
• Knowledged of BCA Green Mark for Data Centre and Buildings, ISO 14001 Environment Management System, SS564 Green Data Centre etc

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants
Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Responsibilities

• Set and advance sustainability targets, balancing financial and environmental goals.
• Implement effective reporting systems; collaborate on performance benchmarks.
• Lead sustainability communications; create educational materials.
• Formalize sustainability practices through documentation and reviews.
• Monitor and report on sustainability metrics; conduct audits.

Requirements

• Experience in a related field preferred.
• Knowledged of BCA Green Mark for Data Centre and Buildings, ISO 14001 Environment Management System, SS564 Green Data Centre etc

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants
Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Key Responsibilities

• Assist with the installation and support of data center physical infrastructure.
• Install, replace, and troubleshoot cables and hardware components.
• Handle data-bearing devices, including hard drives and SSDs.
• Operate within a ticket-based environment for task management.
• Use pallet jacks or other lifting tools to move equipment safely.
• Support the Data Center Inventory and Asset Management Team in managing inventory and shipping tasks during peak times.
• Flexibility to work during weekends or holidays when required.

Qualifications and Skills

• Diploma or Degree in IT, Computer Engineering, or a related field.
• At least one year of experience in IT Support or Monitoring (fresh graduates with a proactive mindset are encouraged to apply).
• Six months or more in handling technical equipment or machinery.
• Familiarity with computer hardware and components.
• Preferred certifications include CompTIA (A+, Server+, Network+) and Basic Structure Cabling (BSC).
• Physically capable of standing, walking, and lifting frequently, with or without equipment assistance.
• Strong communication skills in English, both written and spoken.
• Enthusiasm for learning and expanding technical skills.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Role Description

This is a full-time on-site role for a SOC Team Lead located in Singapore. As a SOC Team Lead, you will be responsible to:

• Plan monthly duty roster for site team.
• Cover shift function if there are any shift resources are absent.
• Generate report dashboarding for technical analysis.
• Proficient in Microsoft excel/Power BI.
• Will run operation and work the SOP to ensure the 24X7 Security operations support services operate effectively.
• Responsible for site monthly report and documentations submissions.
• Onboarding/off boarding of manpower resources (1 month).
• Submit monthly timesheet and monthly service report as part of billing documentation timely.
• Work with Main Contractor to ensure security devices or apps are patched and firmware versions are upgraded in accordance with IM8 requirements.

Responsibilities:

• Monitoring and analyzing security events, identifying potential threats, conducting investigations, and responding to security incidents
• Work closely with the end client SOC team to ensure the timely and effective detection, containment, and mitigation of security incidents
• Support security developments (such as evolving threats, new or enhanced security controls or changes to the technical infrastructure).
• Ensure that all Infrastructure related procedures, operation guide, architecture diagram, hardening baselines, security metrics, etc documents shall be reviewed annually or updated whenever there are changes within a month.
• Be responsible for strengthening Customer’s cyber security posture against cyber threats through vulnerability management, incident response and analysis, threat hunting and security operations.
• Manage Customer’s Cyber security operation and manage the reporting and handling of cyber security incidents.
• Perform Vulnerability Management leveraging on MVMS.
• Perform daily checks on the Endpoint Detection Response/Database Activity Monitoring dashboard for any abnormalities.
• On boarding of subscribed servers and infrastructure devices to MVMS.
• Provide supporting documents for audits.
• Perform Monthly Vulnerability Assessment, Quarterly Vulnerability Assessment for servers and network equipment.
• Work with application and infrastructure team to ensure compliance and regulatory requirements and industry standards.

Requirements:

• Diploma/degree in computer studies
• 2 years of experience working in a security operation, incident response, vulnerability management or related field.
• Demonstrated experience in network security, server security, endpoint security, web security etc.
• Strong knowledge of security principles, technologies, and industry best practices.
• Experience with log analysis, malware analysis, and network traffic analysis.
• Excellent analytical and problem-solving skills, with the ability to quickly identify and respond to security incidents, analyze complex security issues and develop effective solutions.
• Hands-on experience in security appliances such as IBM Guardium, MMVS, Carbon Black, Cyber Ark is a definite advantage.
• Experience in IT security/support operations with willingness to learn above mentioned tools are encouraged to apply. Experienced candidates will be considered for team lead role.
• Independent and capable of working in a high-pressure environment.
• Willing to work in rotational shift environment (including weekends and night shift).

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Key Responsibilities

• Assist with the installation and support of data center physical infrastructure.
• Install, replace, and troubleshoot cables and hardware components.
• Handle data-bearing devices, including hard drives and SSDs.
• Operate within a ticket-based environment for task management.
• Use pallet jacks or other lifting tools to move equipment safely.
• Support the Data Center Inventory and Asset Management Team in managing inventory and shipping tasks during peak times.
• Flexibility to work during weekends or holidays when required.

Qualifications and Skills

• Diploma or Degree in IT, Computer Engineering, or a related field.
• At least one year of experience in IT Support or Monitoring (fresh graduates with a proactive mindset are encouraged to apply).
• Six months or more in handling technical equipment or machinery.
• Familiarity with computer hardware and components.
• Preferred certifications include CompTIA (A+, Server+, Network+) and Basic Structure Cabling (BSC).
• Physically capable of standing, walking, and lifting frequently, with or without equipment assistance.
• Strong communication skills in English, both written and spoken.
• Enthusiasm for learning and expanding technical skills.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Permanent, 5.5days (Alternate saturday), Paya Lebar

Product:

Heating, ventilation, air conditioning (Hvac)solution for data center

Our client

MNC in air conditioning and humidification system solution serving high tech industry

Years in business: > 50 yrs worldwide

Area of business: Global

Job scope

- Carry out Hands on service, maintenance, commissioning, troubleshooting, repair of data center Aircon/Hvac/ CRAC (computer room aircon)

-Documentation of pre work risk assessement n post work service reports in a timely manner.

- person in the service office.

- Supervise subcontractors

- Mentor junior technician.

- Adhere to safety sop

Requirements:

- Min Nitec Building Services, Electrical or Mechanical Engineering

- Min 2 years’ experience in the M&E industry

-Proficient with documentation for example, Job method statement, permit to work, risk assessement, maintainence operation protocol

Added advantage:

Data center aircon servicing

Work location :Paya Labar

Whats on offer

(1) Attractive package

(2) Stable Management

(3) Dynamic work environment

For better response, pls apply via job page

https://recruitmentalliance.zohorecruit.com/jobs/Careers

click job opening, click relevant position

We regret that only shortlisted candidates will be notified.

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Responsibilities

• Set and advance sustainability targets, balancing financial and environmental goals.
• Implement effective reporting systems; collaborate on performance benchmarks.
• Lead sustainability communications; create educational materials.
• Formalize sustainability practices through documentation and reviews.
• Monitor and report on sustainability metrics; conduct audits.

Requirements

• Experience in a related field preferred.
• Knowledged of BCA Green Mark for Data Centre and Buildings, ISO 14001 Environment Management System, SS564 Green Data Centre etc

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants
Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Build a career with confidence

Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the centre of everything we do.

Key Responsibilities:

The Data Center Business Development Leader (DC BD) is a newly created role responsible for growing commercial equipment, controls and service sales with specific focus on expanding our Data Center customers. Your extensive knowledge about Data Center products along with exposure in the HVAC industry will help drive our business objectives to deliver end to end sustainable, intelligent climate and energy efficiency solutions for our customers.

The ideal candidate will possess a deep understanding of data center solutions and have a proven track record in sales and business development. This role will focus on identifying market opportunities, engaging customers, managing accounts, and overseeing the bidding process for data center cooling solutions.

• Market Mapping: Identify and analyze market opportunities for data center cooling solutions in Vietnam, focusing on customer needs and industry trends.
• Customer Engagement: Foster relationships with key stakeholders, including colocation providers, hyperscalers, and enterprise accounts, to understand their requirements and tailor solutions accordingly.
• Account Management: Manage existing customer accounts, ensuring high levels of satisfaction and retention while driving new business opportunities.
• Bidding Process: Lead pre-bid activities, develop competitive proposals, and participate in tender submissions to secure new contracts.
• Negotiation and Closure: Negotiate terms and conditions with customers to finalize agreements and achieve revenue targets.
• Cross-Functional Collaboration: Work closely with internal teams, including engineering, operations, and regional Centers of Excellence (CoEs), to align strategies and support customer needs effectively.
• Sales Strategy: Develop and implement effective sales strategies to achieve business goals and enhance market presence

Requirements

• Minimum of 7 to 10 years of experience in sales and marketing of data center solutions and products.
• Proven track record in managing accounts at a country level, particularly within the data center industry.
• Strong analytical and problem-solving abilities.
• Excellent communication and interpersonal skills to engage with diverse stakeholders.
• Proficiency in negotiation and closing sales effectively.
• Ability to work independently as an individual contributor while collaborating with cross-functional teams.
• Familiarity with data center cooling technologies and solutions.
• Experience in working with plan and specification teams.
• You are eager to have a high degree of ownership, directly framing and influencing strategic decisions.

Benefits

We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary.

Our commitment to you

Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.

Join us and make a difference.

Apply Now!

Job Responsibilities:

• Review and assess scam related cases from Contact Centre to identify, liaise and resolve customer issues completely and promptly.
• Ensure validity of each case escalated prior to escalating out to Fraud Support Team, Business Unit, Servicing Units and ensure quality of servicing is maintained.
• Liaises with other business owners and stakeholders for cknowledgement, follow-up on any actions and feedback requested by customers through Fraud Support Team is carried out efficiently and within timeline
• Observe all follow-up within internal and external parties to resolve requests/feedback promptly within the established service turnaround time.
• Ensures respective business owners acknowledge escalation requests and resolves the customers’ requests promptly within the established service turnaround time.
• Monitor Business Unites and Servicing Units adherence to rules, regulations and procedures and escalate to respective senior management promptly.
• Handle cases end-to-end ensuring all callbacks to address customers’ matter are completed within the timeline promised to or requested by customer.
• Work with Business Unit and Servicing Unit or within Contact Centre to identify, recommend and support the implementation of various initiatives for the improvement of processes and procedure.
• Responsible for tracking and monitoring suspicious account movements and unusual transactions that may be risky to the Bank and customers.
• Preparation of reports on scam cases reported daily, weekly and monthly working very closely with Business Unit and Servicing Unit to attain and meet the Service Level Agreement goal.
• Handle complex cases with care and speed through co ordinating with Business Unit and Servicing Unit.
• Supporting Contact Centre Servicing team through handling Inbound Voice chat.
• Supporting Business Unit and Servicing Unit early detection of scam and fraud initiatives.

Job requirements:

• Degree/ Diploma in any discipline.
• Good written and spoken communication skills in English, with ability to influence and persuade stakeholders.
• Possess excellent telephone, active listening and strong interpersonal skills, resourceful and able to work independently and as a team.
• A strong customer service mindset with good communication and problem-solving skills to represent the Bank to customers.
• Ability to rapidly assimilate complex information and make expert judgments/decisions under pressure in complex situations.
• High level of accuracy and attention to detail.
• Personal resilience and ability to perform effectively in a pressurized environment with a positive “can do” attitude and a positive attitude to change.
• Highly motivated self-starter with initiative and showcases strong completer/finisher skills.
• Ability to work on staggered/rotational shifts including weekends and Public Holidays.

Security Analyst

• 12 months contract
• Work location: CBD

The Opportunity

• Able to implement a security architecture blueprint (from devsecops, application, infrastructure, operational security, for applications to interact with). Define the process, provisioning, interfaces and provide recommendations.
• Access management and control.
• Engage and execute Security Vulnerability Scanning activities (HCR/NVA/Pen Test/ SAST/DAST activities etc) and resolve findings.
• Manage Access management and SIEM tools in the environment.
• Facilitate auditing processes conducted by external parties.

Your Background

• Minimum 2+ years of experience with IT Security.
• CISSP/CCSP/CCSK certification or its equivalent is preferred
• 1-2 areas of Cyber Security domains such as Identity Access Management, Security and Risk Management, Application and Network security, Vulnerability Management with a broad understanding of other areas.
• Only Singaporeans
• Familiar with operational security processes
  o OS level patching
  o Application-level patching
  o Operational housekeeping and archival.
  o Server and application hardening procedure & steps
  o IM8 policy
  o Vulnerability Assessment
  o Security Incident detection and reporting
  o SSL certificate renewal
  
  Technologies & Skills Required
  • OS Administration (Linux / Windows)
  • IBM Security Verify Access
  • IBM Qradar
  • Thales HSM
  • OpenSSL
  • Tenable Nessus, Burp Suite Enterprise

Interested parties please click "Apply Now" or contact May Anne Ramos (EA Reg no: R1110127) at [email protected] for more information.
Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248.

Objectives of the position:

Data Analyst plays a critical role in driving continuous improvement, operational efficiency, and waste reduction across APAC and serves as the in-house expert for deriving actionable insights from Operations and Product management data to drive operational efficiency and support business decision-making. The analyst understands Operations and Product management data, requirements, gathers and consolidates data across APAC region, and distills this information into concise, actionable insights that can be effectively communicated to management and other stakeholders.

Key Responsibilities

• Develop clear and compelling visualizations to effectively communicate complex data insights to both internal and external stakeholders, enabling informed decision-making.
• Provide detailed analysis and actionable insights to support strategic and operational decisions, ensuring alignment with overall business objectives.
• Aggregate and interpret data from various sources to uncover trends and patterns, with a focus on process optimization and waste reduction.
• Collaborate closely with operations, supply chain, and product management teams across APAC to achieve organizational goals.
• Create and maintain dashboards that offer real-time visibility into key performance indicators (KPIs) across operations, logistics, purchasing, product, and management functions.
• Establish, measure, and refine KPIs to ensure they align with business objectives and drive continuous improvement.

Skills & Qualification

• Ability to present data insights clearly and persuasively to various stakeholders, including senior management and external partners.
• Ability to think critically and creatively to solve complex problems and optimize processes.
• Ability to analyze financial data and understand the financial impact of Lean initiatives on cost savings and ROI.
• Proficiency in visualization tools such as Tableau, Power BI, or QlikView for creating impactful dashboards and reports.
• Proficiency in Python and/or R for performing statistical analysis, creating predictive models, and managing large datasets.
• Experience with statistical methods such as regression analysis, hypothesis testing, and time-series analysis.
• Experience in planning, executing, and monitoring projects, including resource allocation and risk management.
• Strong focus on detail to ensure accuracy in data analysis and process improvements.
• Proven track record of successfully implementing practices in various operational settings.
• Proven ability to lead cross-functional teams and manage projects from initiation through completion.
• A bachelor’s degree in business management or a closely related field such as data science.

System Analyst

Job Responsibilities:

• Assists in the coordination of various teams testing and evaluating for the development of design and its implementation of the best output.
• To ensure continuous availability and optimal performance of the Customer Service CRM system.
• To work on the integration of video / Voice systems with the internal crm system.
• Review business requirements, provide recommendations, and evaluate solutions proposed by the Product Manager.
• Design, prepare, and execute comprehensive validation scenarios for new features.
• Collaborate with cross-functional teams including Product Management, QA, and Access Administrator to coordinate the testing, implementation, and successful deployment of system updates.
• Drive system adoption by increasing awareness and aligning with the Training team, QA, and Inbound leaders to promote new features.
• Coordinate with the PMO and Access Control Team to ensure compliance with regulatory requirements in specific regions.

Experience:

• 5+ Years of experience with Unified contact center (Cisco UCCM) or any other UCM.
• Experience in integrating Voice and video systems with CRM application.
• Experience in QA of Voice / video system.
• Experience with Business Continuity Management.
• Experience with product engineering.
• Experience with CRM.

Interested candidates, please send your CVs on [email protected]

Regret to inform that only shortlisted candidates will be notified.

CEI: R1988671

EA License: 14C7275

Key Responsibilities

• Manage the business requirements and functional solution aspects of the project. • Analyse the stakeholders’ needs to identify improvement opportunities. • Design and implement solutions (e.g. process optimisation, process automation, digital solutions and systems) that deliver operational excellence and productivity savings. • Work with the stakeholders to ensure smooth implementation of new solution, including change management activities to ensure buy-in for the solution. • Perform business analysis: i. Business Analysis Planning and Monitoring: Identify stakeholders, techniques, and processes to manage, track and trace requirements. ii. Enterprise Analysis: Refine and clarify business need, define solution scope, and develop business case. iii. Elicitation: Explore, identify, and document business needs iv. Requirements Analysis: Assess current state, analyse stated requirements of stakeholders, and elaborate to sufficient detail that accurately defines business need within specified scope. v. Solution Assessment and Validation: Source and evaluate alternatives to identify solution that best fit business needs, identify gaps, and determine workarounds/changes to the solution. Assess deployed solutions or revamped processes to see how well they met the original need. • Manage conflicts, issues, and changes to ensure stakeholders and project team remain in agreement on solution scope, communicate and manage expectations of stakeholders. • Prepare end user documentation (training manual, user manual, business process flows) on the operation or maintenance of technical systems, or implementation of new standard operating procedures. • Lead and perform system validation activities and user acceptance tests. • Review performance of the solution measurement metrics and provide recommendations to continue to optimize current business processes. • Assists with the documentation of technical design, specification, and technical solution. • Maintains document repositories used by project teams and assists with project documentation as needed.

What we are looking for

• Business Analysis certification (Certification of Competency in Business Analysis™ (CCBA®), Certified Business Analysis Professional™ (CBAP®)) or an equivalent certification will be an added advantage. • Hands-on experience in full project development life cycles • Past track record in business analysis, application solutioning and design • Ability to model business requirements in business process modelling tool. • Ability to perform qualitative, quantitative and root-cause analysis. • Ability to facilitate discussions/workshops to elicit, manage and prioritise key business needs. • Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.

A global industrial engineering solutions MNC is looking for a Key Account Manager for Data Center Cooling. The incumbent will be responsible for driving sales and business growth within the Data Center Cooling segments by engaging with key stakeholders, identifying market opportunities, and leading proposal preparations to achieve sales targets in Singapore.

Responsibilities:

• Identify and drive sales opportunities within cooling solutions for the data center market
• Engage with engineering consultancies and data center end-users/operators/developers
• Lead proposal preparation and consultation for cooling-related solutions
• Involved in planning, tendering, awarding and execution of cooling projects
• Research on business opportunities in the Data Center Cooling and Building Technology segments.
• Focus on hospitality, commercial, and district cooling projects to enhance market position.

Requirements:

• 5+ years of technical sales experience in cooling solutions
• Bachelor's Degree in Engineering or any other relevant disciplines
• Familiarity with HVAC or piping solutions
• Experience and network with engineering consultancy firms for data center market and its end-users directly

If you are interested, kindly apply with your latest CV. Only shortlisted candidates will be contacted.

Manage Data Center facility including;

• Lighting check
• Airflow check
• Ensure racks are lock
• Ensure no condensation
• Door access are in operation
• Emergency exit path is obstruction free
• No safety hazard
• Coordinate with vendor requesting to access the Data Center for any repair, upgrade, or installation of equipment.
• Daily Routine DC healthy check (Such as temperature, humility, power, server, and network switch).
• Respond to Data Center incident such as power trip, fire alarm, water leak, high temperature etc and escalate or report to relevant party/personnel.
• Cabling and troubleshooting the networking cable.
• Monitoring of Server and Network availability status.
• Monitoring of server antivirus definition ensuring up to date and escalation if not so.

Monitoring of status of Data Center with DCIM.

Requirement:

• Must have minimum 2 years working experience as Data Center Operator.
• Please ensure that the contractor will be open to support 24x7 – 12 hours shift duty when required.
• Candidate is agreeable to enter construction environment site and follow the safety protocol (i.e. wearing safety, helmet, vest and shoe) when entering the site.
  *It will be a daily task (or as required) to enter the site.
• Candidate is agreeable to take Measles and Diphtheria vaccine.

Please apply via the following link for us to process your application:

https://careers.flyscoot.com/job-detail/R0004705

The Scheduling Analyst / Senior Analyst will look at operationalizing the network plan by ensuring that schedule changes are executed accurately and all stakeholders and downline systems are updated with the latest schedules. The incumbent will also look at existing processes and work flows and make recommendations for enhancements and automation.

Responsibilities

• Perform and coordinate schedule changes with other departments to ensure that all passengers are notified in time and that all relevant stakeholders are informed about the schedule change
• Ensure that schedules are correctly loaded into various downstream platforms
• Handle passengers' re-accommodation based on established SOP and troubleshoot issues as and when they arise
• Resolve system related issues, including providing business case for required enhancements
• Regularly update and distribute operational and marketing schedules to internal and external stakeholders
• Keep updated and share with team on system functions and process changes that can help with scheduling work

Requirements

• Prior work experience in an airline network planning /scheduling related work will be an asset
• Experience using Navitaire or other schedule management systems preferred but not mandatory
• PC literate with strong skills in MS Excel
• Exceptional analytical and communication skills
• Able to solve problems and work independently within a fast paced, target driven environment
• A mature team player who is able to work well with other departments and stakeholders
• Pro-active attitude

Please apply via the following link for us to process your application:

https://careers.flyscoot.com/job-detail/R0004705

VAPT Analyst

Key Responsibilities:

• Conduct regular vulnerability scans and assessments on networks, applications, and systems.

• Analyze scan results, prioritize vulnerabilities based on risk, and recommend remediation actions.

• Design, implement, and manage security measures for network infrastructures.

• Monitor network traffic for unusual or suspicious activity and respond to security incidents.

• Stay up to date with the latest security threats, vulnerabilities, and mitigation techniques.

• Analyze potential threats and vulnerabilities to recommend proactive measures.

• Work closely with IT teams to ensure security best practices are integrated into all systems and processes.

• Assist in the development of security policies and procedures.

• Prepare detailed reports on security incidents, vulnerabilities, and remediation efforts.

• Maintain documentation of security protocols and incident responses.

Qualifications:

• Bachelor’s degree in computer science, Information Technology, Cybersecurity, or a related field.

• 3 years of experience in vulnerability assessment, network security, or a similar role.

• Proficiency in security assessment tools (e.g., Nessus,Qualys, Burp Suite, Metaspoilt).

• Strong understanding of network protocols, firewalls,VPNs, IDS/IPS, and security best practices.

• Relevant certifications (e.g., CEH, CISSP, CompTIA Security+) are a plus.

• Excellent problem-solving and analytical skills.

• Strong verbal and written communication skills.

• Experience with incident response and security incident management.

• Familiarity with compliance frameworks (e.g., NIST, ISO 27001, PCI-DSS).

• Knowledge of scripting languages (Python, Bash, etc.)for automation tasks.

Interested candidates, please send your CVs on [email protected]

Regret to inform that only shortlisted candidates will be notified.

CEI: R1988671

EA License: 14C7275

Key Responsibilities

• Manage the requirements and functional solution aspects of the System and all the interconnectivity with external parties
• Analyze and manage the operation backlog and develop business case to address the problem.
• Document requirements, source and evaluate alternatives, and recommend solution that best fits the stakeholders needs.
• Work with the stakeholders to ensure smooth deployment of the enhancements
• Prepare documentation (e.g. SOPs) on the operation or maintenance of technical systems and identify use cases to automate BAU processes
• Assists with the documentation of technical design, specification, and technical solution.
• Maintains document repositories used by teams and assists with project documentation as needed
• Analyse and streamline operations to minimise recurrent issues

What we are looking for

• Hands-on experience in full project development life cycles
• Past track record in business analysis, application solutioning and design
• Proven experience in managing operations, handling of issues, and systems monitoring.
• Ability to perform qualitative, quantitative and root-cause analysis.
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.
• Knowledge of IT security best practices and compliance standards.
• Sound understanding of the technical aspects of systems integration in an environment with diverse technologies.