Job Responsibilities:

• Ensures highest standard of service delivery to our customers.
• Monitor and respond to incoming calls/emails/social media platform/written correspondences
• Maintains confidentiality of the Bank’s customers and data.
• Identifies and resolves customer issues and enquires received via calls/mail/emails/social media platforms completely, accurately within the committed turnaround time and in accordance with Contact Centre standards to ensure contact handling accuracy and operational effectiveness
• Uses customer service and sales skills to optimize the opportunity of each customer contact.
• Educates the customer about the Bank’s products and services and directs them toward available resources for self-help.

Job Requirements:

• Degree/Diploma in any discipline.
• Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be an advantage.
• Possess a positive mindset with a “CAN-DO” attitude and passion to deliver quality customer service.
• Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.
• Good analytical skills; passion for working and is good in working with numbers.
• Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.
• Passion for working, responsible and with good working attitude.
• Proficient in PC skills including MS Office applications.
• Ability to work on staggered/rotational shifts including weekends and Public Holidays to support 24x7 Contact Centre service operations.

Permanent, 5 days, Toa Payoh

Our client:

Data center Cooling Solution Provider

The candidate will be responsible for managing partnerships and channel relationships to drive growth and expand our market presence. This role requires a strategic thinker with excellent communication skills and a proven track record in the Data Center industry.

Job scope

1. External Partnership Management n channel management

· Identify, evaluate, and establish strategic partnerships with key stakeholders in the data centre industry.

· Have win win mindset and proficient with negotiating partnership agreements

· Develop and maintain strong relationships with

· Identify and onboard new channel partners (reseller , distributor)

· To develop n execute channel strategies to maximize market reach and sales performance.

· To engage with channel partners, including training, marketing materials, and joint marketing campaign

· Visit channel partners to offer support, gather feedback, and assess market needs.

Internal

· Work closely with internal teams, including sales, marketing, and product development, to ensure alignment and coordination.

Requirement:

• Bachelor’s degree in sales/marketing / mechanical engineering
• 3 years of experience in business development, partnership, and seller channel management in data centre industry.
• Able to travel as required.
• Experience in asia market an added advantage

please email your resume in microsoft word format to [email protected].

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Responsibilities

• Set and advance sustainability targets, balancing financial and environmental goals.
• Implement effective reporting systems; collaborate on performance benchmarks.
• Lead sustainability communications; create educational materials.
• Formalize sustainability practices through documentation and reviews.
• Monitor and report on sustainability metrics; conduct audits.

Requirements

• Experience in a related field preferred.
• Knowledged of BCA Green Mark for Data Centre and Buildings, ISO 14001 Environment Management System, SS564 Green Data Centre etc

Follow us for more updates, interview tips!
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https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants
Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Developement Business Unit is hiring for System Analyst

What will you do?

• Understand the business processes and work with users to design and develop an end-to-end solution.
• Provide advice and assistance to business users in the effective use of application system and information technology.
• Manage the development of the application system and ensure the project is implemented within budget and according to schedule.
• Design solutions that are of quality and functional to ensure a good user experience.
• Monitors the performance of the application and work with relevant stakeholders to troubleshoot any issues surfaced in the production environment.
• Work closely with various technical, solution and information architects to ensure the application developed is robust and align with the Enterprise Architecture.
• Produce technical documentation for application systems.

What are we looking for?

• Experience in application development using the following technologies and programming languages such as Mobile, web, object-oriented programming, SQL, Java, JavaScript, Mainframe.
• Experience in Project Management and is able to manage user expectation and deliver within project timeline
• Experience/knowledge in Scrum /DevOps concepts
• Experience/knowledge in the various technologies supporting CI/CD such as GitLab, Confluence, JIRA, SonarQube
• Experience/Knowledge in Cloud, microservices architecture and container technologies such Docker, Kubernetes
• To have a keen interesting in IT / programming / system designs
• Good understanding of SDLC.
• Secure coding to prevent application vulnerabilities (for eg. Cross-site scripting; Injection vulnerability flows such as SQL injection, command injection; Race conditions; Improper error / exception handling etc)
• Application integration with government services such as CorPass, SingPass.
• A Pass in ICT Assessment Certification for Solution Architect or Software Developer by NUS-ISS is required

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice () to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Today, Lonza is a global leader in life sciences operating across five continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.

Did you know that we are the 1st biologics contract manufacturer in Singapore? We offer you exposure to upcoming biotech and established pharmaceutical companies and to the manufacturing technology needed to produce mammalian treatments and cell therapies of tomorrow. Our global manufacturing network is recognized for its reliable, high-quality services, regulatory track record, global footprint, innovative technology platforms and extensive experience – we, in Singapore are proud to be part of this global network.

Duties And Responsibilities

• To prioritize and perform the various testing/analysis (bioburden, LAL, plating and counting techniques, microbial identification, EM tests i.e. air sampling, surface viable sampling, total particulate sampling etc.) in timely manner.
• Analysis of bulk product according to Standard Operating Procedures and Test Methods.
• Documentation of results in accordance with current Good Manufacturing Practices (cGMP).
• Problem solving of analytical methods as well as troubleshooting of equipment.
• Involvement in method transfers and validation.
• Involved in equipment qualification and technical selection of QC equipment and/or standards and reagents.
• Generation of required trending and reporting information, document revision and update.
• Support / Perform OOS, deviation investigations. Draft investigations reports.
• General lab support including housekeeping, equipment maintenance, inventory of supplies, lab supplies ordering, management of glass wares, autoclaving etc.
• Any other duties as assigned by your Supervisor/Manager

Education / Experience

• Degree/Diploma in a relevant Science field or Equivalent
• 3– 5 years experience in Quality Control
• Strong knowledge of microbiological laboratory operations in a manufacturing environment
• Demonstrates an ability and desire to learn from experience
• Good problem solving and analytical skills

Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.

People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.

About the Client:

Our client is a reputed company in banking and financial domain

Responsibilities:

• Participate in end-to-end projects for system implementation of machine learning system

• Engage and collaborate with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security and control standards

• Liaise with application teams across group and countries build the enhancements according to the technical solution plan

• Analyse user requirements and convert requirements to design document and other system documentation to capture key design decisions.

• Ensure scalability and maintainability of applications

• Plan technical deliverables, perform design and development works to meet project’s requirements within schedule

• Perform data mapping and process mapping with interfacing applications

• Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions

• Create technical documents for the solutions. Compile timely, comprehensive, and accurate documentation as requested

• Test, maintain and recommend software improvements to ensure strong functionality and optimization

• Work with production support team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing

• Partner with Test Management teams to ensure completion of SIT, UAT, performance / load testing and application security testing

• Liaise with other application teams and business users to prepare test data to support test scenarios

• Manage project change request approval windows and deployment schedule

• Facilitate and provide technical and testing support before and after production deployment

• Liaise with other units across IT and Business in the organization

• Manage external vendors for project delivery within schedule

Requirement

• More than 10 years assuming techno functional role in compliance technology(preferred) or risk/finance technology

• At least 14 years of experience in application and process design

• Ability to multitask effectively and handle large amounts of data

Moderate SQL skills are required

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted

PersolKelly Singapore Pte Ltd EA License No. 01C4394 EA Reg No: R1989324 (Tandon Kopal) By submitting your curriculum vitae or personal data to us in connection with your job application, you are deemed to have read and agreed to the terms of our Privacy Policy, and consented to the collection, use and disclosure of your personal data by us and our affiliates, in accordance with our Privacy Policy. If you wish to withdraw your consent, please drop us an email to let us know

Responsibilities

• May lead, plan and coordinate projects with end users, customers, and vendors
• User support, analyze and provide technical solutions
• Participate in coding, code review and system deployments
• Ensure compliance with security and quality standards with cyber-security team

Requirements

• Good leadership quality, to be able to plan, coordinate and execute projects independently as well as in a team
• Good knowledge of SQL Queries and Normalisation.
• Strong with financial background, handle billing transactions and SAP interfaces
• Must be proactive, resourceful, and self-motivated with strong analytical skills
• Good written and verbal communication skills to communicate with end users, management teams and CHAS/Medisave government sectors
• Hands on and good experience with technical skills on ASP.NET 4.5 above MVC Web Applications, .Net Core and programming languages such as HTML, CSS, JavaScript, Bootstrap, JQuery and APIs
• Familiar with Microsoft SQL Server latest versions, Windows Server, and IIS
• Familiar with Team Foundation Server
• Knowledge on RPA programming will be advantage
• Degree in Computer Science, Information Technology, or higher qualification.
• Minimum 5 years of IT relevant experience in software development or healthcare industry.

Thank you for your interest! We regret only shortlisted candidates will be notified.

Responsibilities:

• Responsible for conducting laboratory tests and analysis on oil and gas / chemical (OGC) samples using prescribe standard laboratory test method, techniques and instruments.
• Interpret and report test results accurately and timely based on test method. Maintain detailed records of all analysis performed.
• Complete all laboratory reports as applicable.
• Ensure compliance with safety protocols, quality control procedures, and regulatory guidelines.
• Understand and keep updated with all laboratory safety, reporting techniques and analysis methods.
• Perform all other duties and responsibilities as assigned.

Requirements:

• Diploma / Degree in Science / Chemistry or related field.
• Equivalent work experience in OGC industry or a laboratory environment.
• Ability to understand ASTM standards and procedures.
• Must be able to work with all chemicals, petrochemical, and petroleum products.
• Must be able to differentiate colors accurately by sight.
• Ability to work effectively under pressure, while directing numerous projects concurrently with different deadlines.
• Good interpersonal and communication skills with demonstrated ability to communicate effectively.
• High level of accuracy is required, with special attention to details.
• Able to multi-task.
• Must have positive attitude and good teamwork.
• Ability to adapt to Good Lab Practice.
• Have initiative to perform housekeeping before and after work.
• Position requires a dependable and reliable individual, whose daily presence adds to the success of the department.
• Required to work under a rotating 12 hours’ shift.

Additional Information:

• Training will be provided for suitable candidates without experience.
• Salary commensurate with experience & skills.

Qualified or interested candidates, please submit your updated resume in MS Word / PDF format to [email protected]

We regret to inform you that only shortlisted candidates will be notified.

Please include the following in your resume (if any):-

• Last drawn / current and expected salary.
• Reason(s) for leaving previous / current company.
• Education background.
• Work experience in point forms.

Requirements:

• Required to work in 24 x 7 Data Centre on varied 12 hours shifts including nights, weekends and holidays.
• Proficiency in Microsoft office.

Job Scope:

• Perform physical visitor access request into Data Centre.
• Perform physical equipment movement request in or out of Data Centre. Manage access requests and inventory movements with all necessary approvals & checking that it matches with request.
• Health monitoring of systems via Network Operations Centre dashboards using monitoring tools.
• Escalate issue to relevant parties based on Standard Operating Procedure (SOP) & escalation matrix.
• Perform data backups and ensure it is run on timely basis and manage failed jobs.
• Proper handover of information or task to be passed down to next team during shift handover to ensure smooth transition of outstanding issues or tasks.
• Reports generation (daily/weekly/monthly).
• Monitor patching activities.
• Daily checking of logs to prepare for audit: visitor log, keypress log, staging, storage, DC item log and inventory movements.
• Weekly checking of logs to prepare for audit: CCTV and degauss logs.
• Perform any other task assigned that is related to job requirements

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Permanent, 5days, Paya Lebar

Our client

MNC in air conditioning and humidification system solution serving high tech industry.

Responsibilities:

· To Conduct assessments of hvac designs to ensure that they meet the required specifications and standards within allotted timeline.

· To verify and prove that hvac systems in data centre build and function according to the requirement.

· To execute, lead n manages the commissioning process across all projects, from start-up, designing, construction, acceptance, functional performance and systems testing to operational turnover.

· Management of 3rd party commissioning agents, supplier, contractor, client to resolve any issues on site

· To perform project closeout and handover

· To produce Commissioning Report for each project.

Requirements:

· Diploma in Mechanical Engineer or related disciplines.

· 3 years’ experience in hvac data centre of commissioning management or hvac data centre design management

· Proficient in data centre safety and industry standards

· 3 years’ experience in physical M&E equipment in data centre (especially hvac0

· Speaks and write 2 languages.

For better response, pls apply via job page

https://recruitmentalliance.zohorecruit.com/jobs/Careers

click job opening, click relevant position

We regret that only shortlisted candidates will be notified

BIM Engineer (Data Center)

Job Summary:

The BIM Engineer will be responsible for creating and managing building information models (BIM) for data center projects. This role involves working closely with project teams to ensure accurate and efficient use of BIM technology to support project delivery.

Roles & Responsibilities:

• Develop and manage BIM models for data center projects.
• Coordinate with architects, engineers, and contractors to integrate BIM workflows.
• Ensure BIM models are accurate and up-to-date throughout the project lifecycle.
• Conduct clash detection and resolve design conflicts using BIM software.
• Generate detailed drawings and documentation from BIM models.
• Provide BIM training and support to project teams.
• Stay current with industry trends and advancements in BIM technology.

Job Requirements:

• Bachelor's degree in Engineering, Architecture, or a related field.
• Proven experience in BIM modeling and management, preferably in the data center industry.
• Proficiency in BIM software (e.g., Revit, Navisworks).
• Strong understanding of construction processes and methodologies.
• Excellent problem-solving and analytical skills.
• Effective communication and collaboration skills.
• Ability to work independently and manage multiple tasks simultaneously.

Project Engineer (Data Center)

Job Summary:

The Project Engineer will be responsible for managing and coordinating data center construction projects. This role involves overseeing all aspects of the project lifecycle, from planning to execution, to ensure that projects are completed on time, within scope, and within budget.

Roles & Responsibilities:

• Develop and manage project plans, schedules, and budgets.
• Coordinate with cross-functional teams, contractors, and vendors to ensure project alignment.
• Oversee on-site construction activities to ensure compliance with safety standards and project specifications.
• Conduct regular project meetings and provide status updates to stakeholders.
• Identify and mitigate project risks and issues.
• Ensure all project documentation is complete and accurate.
• Facilitate communication between project teams and ensure timely resolution of issues.

Job Requirements:

• Bachelor's degree in Engineering, Construction Management, or a related field.
• Proven experience in managing construction projects, preferably in the data center industry.
• Strong understanding of construction methodologies, safety standards, and project management principles.
• Excellent communication and interpersonal skills.
• Proficient in project management software (e.g., MS Project, Primavera).
• PMP certification is a plus.

Job Description:

• Manage the business requirements and functional solution aspects of the project.
• Analyse the stakeholders’ needs to identify improvement opportunities.
• Design and implement solutions (e.g. process optimisation, process automation, digital solutions and systems) that deliver operational excellence and productivity savings.
• Work with the stakeholders to ensure smooth implementation of new solutions, including change management activities to ensure buy-in for the solution.
• Refine and clarify the business need, define solution scope, and develop business case
• Explore, identify, and document business needs
• Analyze stated requirements of stakeholders, and elaborate to sufficient detail that accurately defines business need within specified scope.
• Source and evaluate alternatives to identify solutions that best fit business needs, identify gaps, and determine workarounds/changes to the solution. Assess deployed solutions or revamped processes to see how well they met the original need.
• Manage conflicts, issues, and changes to ensure stakeholders and project team remain in agreement on solution scope, communicate, and manage expectations of stakeholders.
• Prepare end-user documentation (training manual, user manual, business process flows) on the operation or maintenance of technical systems, or implementation of new standard operating procedures.
• Lead and perform system validation activities and user acceptance tests.
• Review the performance of the solution measurement metrics and provide recommendations to continue to optimize current business processes.
• Assists with the documentation of technical design, specification, and technical solution.
• Maintain document repositories used by project teams and assists with project documentation as needed.

Job Requirements:

• Bachelor's degree in Business, Information Technology or any related fields.
• Business Analysis certification (Certification of Competency in Business Analysis™ (CCBA®), Certified Business Analysis Professional™ (CBAP®)) or an equivalent certification will be an added advantage.
• Hands-on experience in full project development life cycles
• Past track record in business analysis, application solutions and design
• Excellent communication and interpersonal skills.
• Ability to model business requirements in business process modelling tool.
• Ability to perform qualitative, quantitative, and root-cause analysis.
• Ability to facilitate discussions/workshops to elicit, manage, and prioritize key business needs.
• Strong problem-solving abilities to assess and improve processes.
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.

The Financial Analyst will be based in Changi South, Singapore.

Job Responsibilities

• Monthly end closing activities including preparing of GL entries, Accruals, Prepayments, Deferred, Reclassifications.
• Prepare cost actual & analyze cost variance, deep-dive root-cause in monthly basis.
• Perform reconciliation of balance sheet.
• Work with cross team to identify and drive cost savings opportunities.
• Ensure SOX compliance in accordance with Flex standard policy and procedures for financial reporting.
• Support external/Internal auditors in their examination financial statements and compliance.
• Perform special ad hoc projects and analysis.

Job Requirements

• Requires a Bachelor’s degree in Finance, Accounting, or related field.
• Requires minimum 3 years of related experience.
• Strong Knowledge of Finance and accounting concepts.

Novatek Gas and Power Asia Pte. Ltd., is currently looking for Portfolio Analyst to join our dynamic team in Singapore.

Background:

JSC Novatek is the largest private owned gas company in Russia. LNG production is expected to grow rapidly with upcoming LNG projects.

Novatek Gas and Power Asia Pte. Ltd. is the global trading company for JSC Novatek’s LNG portfolio with fast growing LNG volume to trade and deliver.

Main Responsibilities:

· Implement, test, validate, and support portfolio valuation, optimization, and risk management existing and new tools and applications in line with the top management/business expectations.

· Develop and maintain risk and portfolio analytics tools, dashboards, and models

· Follow and improve the management of the tools and applications’ the life cycle: requirement analysis, design, implementing, integrating, testing, deployment, documentation, users’ training, and evaluation.

· Provide relevant quantitative analysis to the commercial functions, including valuation of portfolio, and impact of proposed transactions including valuation of optionality.

· Monitor global LNG market trends, pricing dynamics, and supply-demand balances. Development of the LNG pricing/ Netback models for downstream markets worldwide.

· Perform accurate daily mark-to-market P&L and position reporting for the entire physical NGPA LNG portfolio;

· Work closely with LNG marketing to reflect new deals and reference data in internal ETRM system,

· Fulfil NGPA obligation towards REMIT and LNG Market Data reporting for applicable LNG business to ACER; Ensure forward curves are marked, maintained and uploaded daily;

· Identify and escalate breached limits according to the Risk Policy to the upper management and front office;

· Develop risk mitigation strategies and advise stakeholders on potential impacts and solutions.

Requirements:

· University degree in Economics or Computer Science or relative field equivalent.

· 5+ years of experience as LNG trading or LNG portfolio analyst in similar business model.

· Strong understanding of LNG market dynamics and value chain.

· Knowledge of design patterns and object modelling for building business logic, analytics, and data processing applications.

· Knowledge of data modelling, database design and management, networking protocols and data structures.

· Understanding of optimization principles, probability, stochastic calculus, and financial concepts.

· Demonstrated innovative and analytical thinking, self-critic, problem-solving capability, intellectual rigor, strong drive, and desire to lead change.

· Ability to communicate outputs and analysis in a concise and comprehensible manner.

· Strong communication and interpersonal skills, and ability to collaborate effectively with local and global teams.

· Fluent English language required for day-to-day business communication.

about the Company

Our client is a leading financial institution with a strong presence across the Asia Pacific region. They provide a comprehensive range of banking services and solutions to individual, corporate, and institutional clients. With a commitment to innovation and customer satisfaction, they are at the forefront of driving technological transformation within the financial services industry.

about the Job

We are looking for a highly skilled Functional Analyst with expertise in AML systems to join our client's dynamic team. This role involves analyzing project scope, defining functional specifications, and working closely with developers, infrastructure teams, and business stakeholders. You will play a key role in ensuring the successful delivery of AML system enhancements, from design through deployment, while maintaining high standards of quality and compliance.

skills and Experience Required

To be successful in this role, you will need the following skills and experience:

• Proven experience in implementing and optimizing AML systems in banking, with strong knowledge of regulatory requirements and financial crime risk management.
• Hands-on experience with configuring and customizing the NetReveal platform, including integrations, rule setups, and system workflows for transaction monitoring and reporting.
• Strong expertise in writing optimized SQL and PL/SQL queries for data transformation, ETL processes, and performance tuning in large-scale Oracle databases.
• Advanced skills in Unix shell scripting (Bash, Korn Shell) for automating tasks, data processing, and system monitoring in enterprise environments.
• Experience with DevOps tools like Bitbucket, Jenkins, Control-M, and Aldon for source control, automated deployment, and release management.
• Proven ability to lead design workshops and translate complex business requirements into functional and technical specifications.
• Strong understanding of the operational impact of design decisions in large, mission-critical systems, with a focus on performance, scalability, and compliance.

To apply online please use the 'apply' function, alternatively you may contact Nandini at [email protected]

Randstad EA License No: (EA:94C3609)

EA Personnel Registration No:(R1434239)

Job Summary:

As a Business Analyst/Technical Writer, you will be responsible for creating and maintaining high-quality documentation for both functional and technical aspects of applications/platforms. You will work closely with solution architects, development leads, developers, product managers and other stakeholders to translate complex technical information into clear, concise, and structured documentation. Your role will involve ensuring that documentation meets the needs of both technical and non-technical stakeholders, supporting solutioning, integration, ops and app/platform design discussion.

Job Description:

• Create, organise, and maintain high quality functional and technical documentation for platforms, including architectural, functional flows, data flows, data/entity, micro services, etc.
• Collaborate with solution architects, development leads, developers, and other stakeholders to drive documentation discussion.
• Translate complex technical concepts into clear and structured documentation that is accessible to both technical and non-technical audiences.
• Ensure consistency, accuracy, and completeness across all documentation.
• Create and maintain standardized documentation templates to ensure consistency across projects and teams.
• Conduct regular reviews and update documentation based on changes.
• Work with cross-functional teams to ensure that all documentation aligns with the platform documentation.
• Facilitate knowledge transfer between development teams, business units, and end-users through detailed documentation.

Job Requirements:

• Bachelor’s degree in Information Technology, Computer Science, Technical Communication, or a related field.
• Minimum 3 years of experience as a Technical Writer, Business Analyst, or a related role, focusing on creating both technical and functional documentation.
• Strong understanding of software development lifecycle (SDLC) and familiarity with Agile methodologies.
• Ability to grasp complex technical concepts and translate them into easily understandable documents for various audiences.
• Prior experience with documentation tools such as Confluence, Jira, Excel or similar platforms.
• Extensive knowledge of software systems, APIs, databases, and enterprise architectures.
• Strong organizational and communication skills, with a keen attention to detail.
• Proven ability to manage multiple documentation projects simultaneously and meet tight deadlines.

Job Description:

• Manage the business requirements and functional solution aspects of the project.
• Analyse the stakeholders’ needs to identify improvement opportunities.
• Design and implement solutions (e.g. process optimisation, process automation, digital solutions and systems) that deliver operational excellence and productivity savings.
• Work with the stakeholders to ensure smooth implementation of new solutions, including change management activities to ensure buy-in for the solution.
• Refine and clarify the business need, define solution scope, and develop business case
• Explore, identify, and document business needs
• Analyze stated requirements of stakeholders, and elaborate to sufficient detail that accurately defines business need within specified scope.
• Source and evaluate alternatives to identify solutions that best fit business needs, identify gaps, and determine workarounds/changes to the solution. Assess deployed solutions or revamped processes to see how well they met the original need.
• Manage conflicts, issues, and changes to ensure stakeholders and project team remain in agreement on solution scope, communicate, and manage expectations of stakeholders.
• Prepare end-user documentation (training manual, user manual, business process flows) on the operation or maintenance of technical systems, or implementation of new standard operating procedures.
• Lead and perform system validation activities and user acceptance tests.
• Review the performance of the solution measurement metrics and provide recommendations to continue to optimize current business processes.
• Assists with the documentation of technical design, specification, and technical solution.
• Maintain document repositories used by project teams and assists with project documentation as needed.

Job Requirements:

• Bachelor's degree in Business, Information Technology or any related fields.
• Business Analysis certification (Certification of Competency in Business Analysis™ (CCBA®), Certified Business Analysis Professional™ (CBAP®)) or an equivalent certification will be an added advantage.
• Hands-on experience in full project development life cycles
• Past track record in business analysis, application solutions and design
• Excellent communication and interpersonal skills.
• Ability to model business requirements in business process modelling tool.
• Ability to perform qualitative, quantitative, and root-cause analysis.
• Ability to facilitate discussions/workshops to elicit, manage, and prioritize key business needs.
• Strong problem-solving abilities to assess and improve processes.
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.

*Ring Ring* Your end-users need your help! Will you rise to the occasion and answer the call, drawing on your expertise to solve the problem that they are facing at that moment? Our Customer Analysts are the "Batmen" of Titansoft, give them the bat-signal, and they will look into your issue and beat them into oblivion. *POW!*

What a Customer Analyst does in Titansoft

• Assist in product support for end users
• Coordinate with team members to resolve reported problems by end users within SLA
• Provide a single point of contact for end users to report problems
• Work closely with team members to suggest and propose prevention methods or workarounds for problems
• Be proactive with system monitoring, provide efficient solution and action before end users report / problems occur
• Take responsibility on receiving reports or problems until the root cause is solved or preventive action is applied
• Willing to perform 24/7 support duties on rotational basis
• Perform tasks assigned by direct supervisor

What we are looking for in a Customer Analyst

Qualifications

• Minimum Advance Diploma in Computer Science or related field

Experience

• At least 1 year of technical support customer service experience in a corporate IT environment.
• Basic knowledge in TCP/ IP networking as well as web services
• Basic knowledge in web application development and support

Skills

• Ability to work on their own initiative and be a self-starter
• Detail-oriented and ability to consistently produce high quality, accurate work
• Exceptional problem solving and troubleshooting skills
• Willingness and ability to work co-operatively with others as part of a team
• Flexibility in terms of responsibilities and working arrangements
• Good interpersonal and communication skills with report writing and documentation skills
• Ability to work under pressure for deliverables

What everyone gets in Titansoft (psst. We didn't get that Great Place To Work in Singapore 2024 Award for nothing!)

• 18 days of rest and relaxation for each year (P.S. It gets even better over the years!)
• Competitive salaries and bonuses bench-marked against big players in the industry (Yeap, those companies!)
• Flexible working hours (Sleep in a little longer after fixing that pesky bug from last night)
• Comprehensive insurance coverage
• Wellness fund (Flexibilty to use it for medical, dental, EAP or even attraction parks!)
• Very well-stocked pantry (We've never heard of the term 'Hunger Games', nope)
• Communities of Practice and Workshops catered for your growth and learning
• Substantial subsidies and programs to keep that creative flow while having fun (Health promotion program, annual overseas company outing, an annual dinner that nobody will ever forget, etc.)
• Hardcore work and hardcore fun!

Working at Titansoft will probably be unlike any other careers you have ever had. Discover why you should join us!

• Manage cash management functions for assigned market in Asia Pacific and Oceania Region.
• Support the assigned market in procurement of funds in cost-efficient way and in optimize cost of capital
• Establish strong business partnership with the market
• Ensure proper treasury reporting and compliance to internal treasury policy and framework

Perform Data Analysis/ Build/ Test and release activites report

- work close with others stakeholder ( IT, Data Management and Governance, Data Scientis and Business units) to produce accurate data products.

Skills Need :

- Min 3 years experience in Business Intelligence/ Data Analytics.

- Must have strong technical and analytics Skills

- Min 4 yrs experience in Tableau/ Power BI/ Qlink Sense/ MSBI

- Min 2 years SQL Experience

- Experience in cloud Data management - Azure / AWS/ Government Commercial Cloud.

We are seeking a highly skilled and motivated Data Analyst to join our Technology team. The successful candidate will play a pivotal role in analysing detailed processes, functional and data requirements, drafting functional design and data specifications, and supporting testing and implementation to align with the future footprint of Investments and Finance systems. You will collaborate with business stakeholders in Insurance sites to ensure their requirements are effectively met.

Key Responsibilities

1. Solution Design: Collaborate with the Global Program team to analyse, review, and design solutions for INSP Investment Services to meet the requirements of INSP Singapore Insurance.
2. Data Integration: Partner with delivery teams and source system teams to ensure the timely and accurate extraction of new data fields as required.
3. Testing & Issue Resolution: Conduct System Integration Testing (SIT) and System Testing on system builds. Liaise with IT to resolve issues identified during User Acceptance Testing (UAT) or establish workaround solutions.
4. Regulatory Compliance: Operate within a highly regulated environment, working closely with Financial Controls and engaging with key stakeholder groups, including Group Finance Operations Centers (GFOC), Finance senior managers, and Accounting Policy teams.
5. Control Framework Implementation: Streamline processes, reduce manual interventions, and implement automated controls to enhance the overall control framework.
6. Documentation & Training: Prepare comprehensive system documentation, user manuals, and provide training to end-users when required.

Qualifications & Skills Required

• Experience: At least 5 years of experience in Insurance, Investments, or Finance transformation functions or IT, with the ability to interpret data attributes and system logic in Insurance Policy Administration and Investment Fund Management systems.
• Project Expertise: Proven track record in Finance projects involving data tables, extracts, and reporting, with a strong focus on meeting business reporting needs and solving business problems.
• Technical Knowledge: Familiarity with Google Cloud Platform and BI reporting tools.
• Analytical & Problem-Solving Skills: Demonstrated ability to adopt inclusive approaches, achieve consensus on complex issues, and think independently and innovatively.
• Stakeholder Management: Strong influencing skills and experience managing local stakeholder relationships and delivery partners to drive change effectively.

We are seeking a highly skilled and motivated Data Analyst to join our Technology team. The successful candidate will play a pivotal role in analysing detailed processes, functional and data requirements, drafting functional design and data specifications, and supporting testing and implementation to align with the future footprint of Investments and Finance systems. You will collaborate with business stakeholders in Insurance sites to ensure their requirements are effectively met.

Key Responsibilities

1. Solution Design: Collaborate with the Global Program team to analyse, review, and design solutions for INSP Investment Services to meet the requirements of INSP Singapore Insurance.

2. Data Integration: Partner with delivery teams and source system teams to ensure the timely and accurate extraction of new data fields as required.

3. Testing & Issue Resolution: Conduct System Integration Testing (SIT) and System Testing on system builds. Liaise with IT to resolve issues identified during User Acceptance Testing (UAT) or establish workaround solutions.

4. Regulatory Compliance: Operate within a highly regulated environment, working closely with Financial Controls and engaging with key stakeholder groups, including Group Finance Operations Centers (GFOC), Finance senior managers, and Accounting Policy teams.

5. Control Framework Implementation: Streamline processes, reduce manual interventions, and implement automated controls to enhance the overall control framework.

6. Documentation & Training: Prepare comprehensive system documentation, user manuals, and provide training to end-users when required.

Qualifications & Skills Required

1. · Experience: At least 5 years of experience in Insurance, Investments, or Finance transformation functions or IT, with the ability to interpret data attributes and system logic in Insurance Policy Administration and Investment Fund Management systems.
2. · Project Expertise: Proven track record in Finance projects involving data tables, extracts, and reporting, with a strong focus on meeting business reporting needs and solving business problems.
3. Technical Knowledge: Familiarity with Google Cloud Platform and BI reporting tools.
4. Analytical & Problem-Solving Skills: Demonstrated ability to adopt inclusive approaches, achieve consensus on complex issues, and think independently and innovatively.
5. Stakeholder Management: Strong influencing skills and experience managing local stakeholder relationships and delivery partners to drive change effectively.

We regret to inform that only shortlisted candidates will be notified / contacted.

EA Registration No: R22105541, TAY ZHIHENG, DARIUS

Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA License No. 10C4544

Job Duties

• Research, design, and develop computer and network software or specialized utility programs.
• Analyze user needs and develop software solutions.
• Update software, enhance existing capabilities, and develop testing procedures.
• Work with hardware engineers for hardware-software integration.
• Implement applications using Microsoft development tools in N-Tier environment.
• Responsible for Web-based solution development.
• Provide supports to development projects throughout the project life cycle.
• Assists in physical and logical database design.
• Designs, codes, and tests technical solutions.
• Identifies system deficiencies and recommends solutions.
• Contribute to functional requirements and translate them into technical design and development projects.
• Perform and manage unit and system integration testing, conversion, migration tasks and documentation.
• Document features, technical specifications, and infrastructure requirements for self-produced technical work and job processes.
• Ensuring that development tasks are completed within the timeline provided and that issues are fully tested with minimal defects
• Perform any other ad-hoc tasks given by the Project Manager / Project Director

Skills & Requirements

• Diploma/Degree in Computer Engineering / Computer Science or Information Technology
• Experience in HTML, CSS and JavaScript
• Knowledge in C#, VB.NET, ASP.NET, MS SQL
• Experience in UML and Object Oriented Analysis & Design
• Experience in CMS customization and usage (please specify type of CMS in resume).
• Good documentation skills.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

Responsibilities:

• Analyse, develop, enhance, debug, support, maintain, test applications
• The primary work comprises of requirement analysis, mapping design, technical specification, programming, code review, job scheduling, perform unit test and SIT, support UAT, deploy to production, post implementation support, and technical documentation.
• Understand business unit's Role & Access provisioning processes
• As a role maker Review and Create Business Policies and Roles in identity Management System
• Understand and Validate the Application or Department level Role Matrix.
• Follow-up on Consolidated Access certification feedbacks/queries
• Perform target account reconciliation against the Identity Management system,

Requirements:

• Bachelor’s degree or equivalent in Business or Information Technology or a related field.
• Project management certification would be advantageous.
• Professional in Business Analysis certification is preferred.
• Relevant technology certification(s) required, such as ITIL.
• Knowledge on access control, preferably RBAC (Role Based Access Control)
• Strong knowledge of Oracle SQL and proficient in writing complex SQL queries
• Hands on experience with Reporting tools
• Comprehensive knowledge in User Access Management and Application Access Matrix
• Comprehensive knowledge in Identity Management implementations

Job Purpose

The Credit Analyst is responsible to provide credit analysis for the Bank’s borrowing clients in the segments covered by Marketing Team which currently comprised Aviation, Shipping, Financial Institutions & General Corporates in Singapore.

Job Description

• Analyze past and current financial information and performances
• Provide financial models and projections based on reasonable assumptions
• Preparation of reports and projections based on the analysis for credit decision making
• Coordinate with the Marketing Team to review financial forecasts and information

Requirements

• Minimum a bachelor’s degree in Business or any related discipline
• Minimum 3 - 5 years’ relevant experience within the Banking/Audit/Investment industries, credit analysis.
• In depth understanding about accounting principles and financial analysis skill
• Excellent presentation skills and ability to influence and persuade, multi-task, and meet tight deadlines
• Proficient in spoken and written English/Chinese to liaise with Chinese speaking headquarter counterparties