What you will do:

As a Pricing Analyst, this role will be responsible for supporting the Product and Sales organizations with price administration and quote analysis. To be successful, this role requires technical and application knowledge to administer ERP system prices and discount structures as well as the ability to conduct price and margin analysis.

In addition to the primary responsibilities as pricing analyst, this role will also serve as a lead in defining areas of opportunities to better align pricing structure and efficiency. This will require working with various teams on continual improvement projects intended to simplify quoting process and improve overall price administration.

How you will do it:

• To maintain pricing in various ERP systems for Fire Suppression, Fire Detection and Controls (in future)
• Work with the regional pricing teams to define and monitor procedures necessary to ensure consistency across pricing actions and decision-making
• Operate as part of a focused pricing organization (matrix) embedded in the business
• Regularly conduct pricing and process analyses to identify opportunities for improving business performance

What we look for:

• Experience with pricing systems and administration, preferably SAP
• Strong analytical skills/comfort with managing and analyzing data
• University degree or equivalent combination of education and experience
• Communication and influence ability to gain buy-in/ commitment from stakeholders
• Confident and comfortable in leading discussions with business partners
• Ability to identify and prioritize key issues in order to resolve roadblocks
• Technical skills - Broad experience with sales, sales support and/or customer relationship functions preferred
• In addition to pricing, should be knowledgeable in sales process (quote to delivery)
• Experience with ERP and/or Pricing systems

What we offer:

• Competitive salary
• Paid vacation/holidays/sick time
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

Main Responsibilities

• Define and implement in coordination with the build team the needed application monitoring.
• Supervise and monitor daily and monthly chains and handle user request by working closely with project, infrastructure and production teams.
• Support overnight batches which take place during the Singapore Morning and early afternoon time to ensure that problems are swiftly analyzed and resolved to minimize down-time.
• Process and issue daily, weekly and monthly reporting on data quality of risk chain in which the activity is usually more intense on monthly run.
• Provide level 1 and level 2 application support to business users (trader, risk manager, market risk monitoring operator, back-office and middle-office analyst, market data administrator,…)
• Analyze and manage incidents/problems/requests.
• Prepare and maintain knowledge base for each of the application in the scope of the team in coordination with the build team and the ops team.
• Collaborate with build team to assess the priority of the problem and follow-up the resolution, even contributing to the definition of long term solution.
• Provide non-functional requirement to the build team to implement monitoring as code whenever available.

The Support analyst should have a pro-active mindset in security, incident preventive measures, productivity and global improvement of the quality of service. Candidate should have a strong appetite in the capital market functional business.

Qualifications and Profile

• Candidates should have 4+ years experience in application support activity.
• ITIL certification.
• Good understanding of Capital Markets Domain and market activities.
• Relevant experience on Asset Control software
• Exposure to the Capital Markets with proficiency in financial instruments (Bonds, Rates, Equity, etc..), trading lifecycle and specifically market data.
• Relevant experience with working with external source like Bloomberg, reuters
• Expertise in static market data with knowledge of data types, sources, and uses within financial systems, including reference data, price data.
• Proven experience in technical proficiency with strong skills in SQL,
• High level of proficiency in unix/linux scripting.
• Should be able to doSLA & KPI management, client communication & interaction
  -Predictive analysis, consulting, escalation management
  -Risk analysis and project execution
• Appetite for continuous improvement and automation.
• Strong knowledge in XML, PL/SQL, MQ, CFT and Control-M.
• Knowledge of monitoring solutions (E.g ITRS Geneos, Elastic Search)
• Excellent communication and interpersonal skills.
• Strong analytical and troubleshooting skills.
• Ability to work well under pressure.
• Autonomous, self motivated and excellent team player.
• Strong perseverance and diligence towards attaining goals and effective time management.

Perform Data Analysis/ Build/ Test and release activites report

- work close with others stakeholder ( IT, Data Management and Governance, Data Scientis and Business units) to produce accurate data products.

Skills Need :

- Min 3 years experience in Business Intelligence/ Data Analytics.

- Must have strong technical and analytics Skills

- Min 4 yrs experience in Tableau/ Power BI/ Qlink Sense/ MSBI

- Min 2 years SQL Experience

- Experience in cloud Data management - Azure / AWS/ Government Commercial Cloud.

• Manage cash management functions for assigned market in Asia Pacific and Oceania Region.
• Support the assigned market in procurement of funds in cost-efficient way and in optimize cost of capital
• Establish strong business partnership with the market
• Ensure proper treasury reporting and compliance to internal treasury policy and framework

Responsibilities:

• Focus on equity research (mainly on HK and US listed stocks).
• Build fundamental equity valuation models from scratch
• Responsible to collect and sort out stock market information to conduct research and analysis, formulate earnings forecast and valuation judgement for targeted companies.
• Closely monitor the macro-economic situations and industry trends for covered sectors/companies;
• Maintaining the fundamental stock pool, early warning downward trend risk due to fundamental changes.
• Provide investment recommendations and work closely with CEO in formulating investment strategy and asset allocation.
• Manage a profit and loss account, taking ownership of trading performance.
• Assist in other various thematic research.

Requirements:

• At least Bachelor’s degree, preferably in Finance, Business, Economics, or a related field.
• At least 4 years solid experiences in equity research and/or portfolio management; candidates with experience with top investment banks or asset management firms are preferred.
• Good knowledge of finance and data analysis ability, familiar with Bloomberg and other related financial platforms.
• Good team player with excellent interpersonal skills, and commitment to work in a respectful, team-oriented and multicultural environment.
• Have strong communication skills to convey complex financial information and data to investors.
• Able to write and speak in English and Chinese to liaise with Chinese associate.

Job Summary:

As a Business Analyst/Technical Writer, you will be responsible for creating and maintaining high-quality documentation for both functional and technical aspects of applications/platforms. You will work closely with solution architects, development leads, developers, product managers and other stakeholders to translate complex technical information into clear, concise, and structured documentation. Your role will involve ensuring that documentation meets the needs of both technical and non-technical stakeholders, supporting solutioning, integration, ops and app/platform design discussion.

Job Description:

• Create, organise, and maintain high quality functional and technical documentation for platforms, including architectural, functional flows, data flows, data/entity, micro services, etc.
• Collaborate with solution architects, development leads, developers, and other stakeholders to drive documentation discussion.
• Translate complex technical concepts into clear and structured documentation that is accessible to both technical and non-technical audiences.
• Ensure consistency, accuracy, and completeness across all documentation.
• Create and maintain standardized documentation templates to ensure consistency across projects and teams.
• Conduct regular reviews and update documentation based on changes.
• Work with cross-functional teams to ensure that all documentation aligns with the platform documentation.
• Facilitate knowledge transfer between development teams, business units, and end-users through detailed documentation.

Job Requirements:

• Bachelor’s degree in Information Technology, Computer Science, Technical Communication, or a related field.
• Minimum 3 years of experience as a Technical Writer, Business Analyst, or a related role, focusing on creating both technical and functional documentation.
• Strong understanding of software development lifecycle (SDLC) and familiarity with Agile methodologies.
• Ability to grasp complex technical concepts and translate them into easily understandable documents for various audiences.
• Prior experience with documentation tools such as Confluence, Jira, Excel or similar platforms.
• Extensive knowledge of software systems, APIs, databases, and enterprise architectures.
• Strong organizational and communication skills, with a keen attention to detail.
• Proven ability to manage multiple documentation projects simultaneously and meet tight deadlines.

Job Duties & Responsibilities

• Facilitate requirements workshops to engage the various stakeholders such as Front Office users to elicit and validate business requirements.

• Lead and manage issues, and ensure all requirements have proper traceability.

• Leverage the subject matter experts across technology and business in delivery of structured and well-thought through solutions.

• Become an effective “bridge” between users and technology.

• Good team player with strong interpersonal skills.

• Respond promptly to issues raised, through good understanding of business, operational and technical considerations, and recommend sound solutions.

Required Experience

1. Education – Bachelors or higher degree preferably in Business and/or Computer Science

2. At least 5-6 years working as a Business Analyst.

3. Possess strong Treasury knowledge, with expertise in at least one asset class.

4. Must be organized, able to work with minimal supervision, flexible to switch and work on different projects and manage them in a timely manner.

5. Has experience working in projects on Agile (Scrum, Kanban, etc) and/or waterfall methodology.

6. Drawing of process flow diagrams to identify existing problems and exploring opportunities.

7. Experience in writing user stories, acceptance criteria, test plan and test scenarios.

8. Experience in documenting and explaining business scenarios and produce functional specifications.

9. Basic Data Analytics using Excel and/or SQL, including but not limited to, data fetching, data joints, data wrangling, use of correct charts for different data visualization. Ability to explain what the data is telling you.

10. Root-cause analysis.

Job Summary

Responsible for providing quality and efficient customer service to the Marriott Vacation Club, Asia Pacific (MVCI) members, MVCI properties, the MVCI Sales Offices through the daily management of a team of employees to include hiring, motivating, recognizing and rewarding, coaching, counselling, training, and problem solving. To assist and manage Members issues in timely manner and completing resolution and to serve as a resource for members relating to the MVCI product, usage and resort information.

Core Work Activities

1. Provides daily direction and communication to employees so that customer service calls are answered in a timely, efficient and knowledgeable manner.

2. Provides statistical and performance feedback and coaching on a regular basis to each team member to build relationships, improve productivity and associate motivation.

3. To ensure that all issues are responded to and closed within a satisfactory period of time and if necessary follow up with resorts and Customer Resolution in order to resolve issue.

4. To conduct regular call monitoring/call coaching to focus on quality customer service and accuracy of the associates.

5. To work with Management to establish realistic and challenging service standard and goals, and to identify and address through progressive discipline, undesirable behaviour identified while monitoring associates.

6. Assists the manager with daily operation of the call centre to include the development, analyses and implementation of staffing, training, scheduling and reward/recognition programs.

7. To be willing to train and share skills / knowledge with new team members on all procedures, processes as it relates to Club Usage, Marriott Bonvoy, Interval International and promotion changes etc.

8. Assist Advisors and Support team on escalation issues when needed.

9. Work as an advocate for the customer in resolving complaints and to educate them on their vacation membership.

10. Acknowledge and answer any personal written correspondence received from members in a timely and efficient manner.

11. Be available when needed to answer all inbound calls in a timely and efficient manner by maintaining a business-like manner at all times as and when required.

12. Exercise good judgment when handling member calls and complaints.

13. To support training team in providing training and coaching to new associates as and when required. To ensure effective communication of information relevant to MVCI, customer service skills and systems knowledge as well as on-going training.

14. To work with Training Executive to develop and maintain quality and consistency standards for the department

15. Track reoccurring issues and determine root cause of service breakdowns. Work with Owner Services Manager (Training and Operational) to analyse and improve related processes. To achieve department Goals.

16. Responsible for developing interdepartmental processes for new initiatives from Corporate, Sales, Member Services, Quality Assurance and Operations etc.

17. To be willing to train and to instruct other members of the department and the operations by passing along skills and information to assist them in their development and advancement.

18. To help create an ongoing effort to improve the department through personal action and by contributing ideas to support and enhance our customer service programme.

19. To strive to become an independent associate, and to be able to analyse problems and to formulate plans to overcome challenges, to get work done quickly with a high degree of quality.

20. To make sound and logical decisions and to choose appropriate courses of action based on the parameters of the situation at hand and to use the problem solving tools that are available throughout the total quality management process

21. To use Standard Operating Procedures of Vacation Experience, Marriott Corporation Standard Operating Procedures, and any Local Standard Operating Procedures as a guide to the standards and practices which are to be followed by all associates in this department and discipline so that questions may be correctly answered, problems may be resolved, and compliance with all laws and company policies may be ensured.

22. To cross train and to be familiar with and competent in the performance and understanding of other functions required of this department and be able to fill in as required and as directed in the absence of associates who are normally responsible for those duties.

23. The ability to function calmly in a fast paced environment handling multiple priorities simultaneously. To be able to modify plans, actions, and decisions in light of changing situations and circumstances.

24. To have demonstrated ability to communicate verbally and written in a positive encouraging manner with associates and managers.

25. To maintain a traditional and attitude of having the desire to provide excellent service to associates in the centre and to all customers. This, in turn, will support their efforts to provide excellent service to customers and to associates of the operations. To response sensitively to the needs and feeling of others, regardless of status or position, to accept interpersonal difference, and to maintain rapport.

26. Perform all tasks in a timely manner ensuring all deadlines are met.

27. Comply with MVCI and Marriott International policies and procedures.

28. Maintain an attitude and commitment to provide excellent service to all customers and associates. Respond sensitively to the needs and feelings of others, regardless of status or position; accept interpersonal differences and maintain a constructive rapport with all associates and customers.

Preferred Qualifications

• Education - Minimum University Degree
• Minimum of two (2) years of experience in call center is preferred
• Supervisory experience in managing a group of associates as well as call center is preferred
• Ablility to assist with Asia Pacific Points program, Marriott Vacation Club Destination (MVCD), MVCD Exchange Program Australia (Australia Club) and Legacy Week
• Applicant must be fluent in English and Japanese Language
• Applicants must be willing to work on weekends and Public Holidays when scheduled to

The Senior Data Center Planning & Development Engineer, APAC plays a strategic role in the execution of EdgeConneX’s global expansion plans. The position requires a blend of analytical, creative thinking, and relationship building skills to assess opportunities and develop recommendations that align with the Company’s growth objectives. The successful candidate will manage and drive the Engineering for new locations and provide technical advice as a subject matter expert to facilitate Executive Management’s decision-making on large-scale projects in support of EdgeConneX’s Regional expansion plans.

An industrious go-getter, the Senior Data Center Planning & Development Engineer, APAC will work with EdgeConneX’s Real Estate, Site Development, and Engineering to advise on technical aspects of various potential projects and support critical development activities such as power, entitlement, permitting, concept designs, and budgeting. The job’s duties will include visiting new properties under consideration and in due diligence to determine their environmental and physical qualities, identify technical difficulties that a buildout on that property may encounter, assess development risks, and recommend mitigating strategies -- often preparing and presenting Property Development Plans. The ideal candidate must be a quick, critical thinker with great project management skills, substantial technical knowledge, and possess an extensive network of contractors, consultants, and other resources that would make it possible to get properties development and construction ready quickly and efficiently. This position will report to the Director of Design Engineering.

Primary Responsibilities

• Identify Project Risks and Mitigating strategies.

• Compile and present reports explaining project details to non-technical stakeholders

• Support discussions with local and regional authorities and government bodies.

• Develop initial Project Schedules and support initial Budgeting estimates.

• Report on project status, risk, and progress.

• Identify and leverage Contractor and Partner networks in Market and in Region that can help expedite new developments.

• Prepare high-level Project Development Plans that chart and identify critical activities through designing, building, and operating Data Center facilities on site.

Knowledge, Skills & Abilities

• Self-starter with positive attitude and strong emotional intelligence. Ability to operate independently with limited supervision and feedback, and to build strong, collaborative relationships across all company functions.

• Ability to lead, inspire, and motivate a team of development professionals that includes VPs, Directors, and Managers in a fast-paced environment, to manage stakeholders effectively, and to align stakeholders to the organization’s needs.

• Demonstrates strong interpersonal and communication skills to cultivate and maintain positive relationships with internal and external stakeholders.

• Superb time management and organizational skills with ability to prioritize and manage multiple projects, its people, and the host of responsibilities that come with it.

• Ability to thrive in a fast-paced, dynamic environment with shifting priorities and unexpected obstacles, and to remain flexible, resilient, and resourceful in the face of uncertainty and ambiguity.

• Commitment to professional development and organizational excellence. Constant awareness to seek opportunities to improve processes/quality of deliverables.

• Attention to detail.

• Executive-level presentations skills, both writing and presenting. Proficient knowledge of computer environment including Microsoft applications such as Microsoft Word, PowerPoint, and Excel.

• Value ongoing professional growth and development, staying updated on industry best practices, emerging technologies, and regulatory changes. Seek out learning opportunities, acquire new skills, and adapt to advancements in the construction field.

Experience/Education

• 5+ years of relevant Construction and Development experience.

• Bachelor’s or Master’s degree in Architectural, Civil Engineering, or MEP, with Development background required.

• Thorough Understanding of Electrical & Mechanical Systems in a Data Center will help you succeed in this role.

• Candidates with strong knowledge and experience in hyperscale data center design and construction, and those with experience in Data Center Development, Industrial Construction, and/or the Telecommunication industry are highly encouraged to apply.

We are currently looking for innovative and organized individuals with the ability to work through large volumes of operational sales activities including implementation, optimization and reporting. Data analysts will support the needs of the Global Partnership sales team and publishers around the world through our email systems and by interacting in a cross-functional work environment.

Core Tasks:

• Perform large scale data analysis to identify trends and efficiency opportunities
• Support implementation and optimization for Programmatic monetization and Platform solutions.
• Support GP sales users through our email customer service tools.
• Troubleshoot account issues where required and provide account administration support.
• Contribute to automation efforts and offer possible solutions to increase operational efficiencies.
• Perform other administrative and operational role-related tasks such as: creating reports, presentations, communicating with stakeholders.

Mandatory Skills :

• At least 3 years of work experience with Account Management, Ad Operations or Project Management (experience with AdX, AdSense, AdMob, and DFP a plus).
• Problem-solving, analytical skills, comfortable handling and interpreting data.
• Ability to work through large volumes of support requests from our internal Sales customers within specified time frames.
• Broad understanding of online advertising solutions (i.e. ad serving, monetization) and of key platforms and trends (i.e. desktop, mobile, video).
• Advanced knowledge of Microsoft Office Suite: Excel, Word, PowerPoint & basic knowledge of SQL.
• Strong professional etiquette, organizational skills and attention to detail.
• Extremely organized, responsible, and having the proven ability to work well independently and with a team. - Quick learner, strong collaboration skills.

Responsibilities

- Requires deep data analysis skills in iron ore, coal and crude oil market, and perform forecasting, reporting and operational metrics tracking

- Learn modelling of options market for commodities and US equities, equity index, capture arbitrage opportunities if any

- Analyse key financial data and create financial models for trading decisions

-Working closely with trader, and giving support in the daily activities of trading, deal tickets filing, trade execution

-Increase productivity by developing reporting/forecasting tools

Requirements

-Prefer a master degree in science, mathematics, finance, economics….etc.

-we need someone who are very eager to learn, to grow, and to work extensively in the financial market

Who we are looking for

The L2 Systems Analyst is a client-facing, business and technical position responsible for all aspects of managing production of Charles River IMS systems Asia Pacific clients as part of the Charles River Software as a Service (Saas)/Managed Services offerings, including Application Management for hosted and non-hosted clients.

Why this role is important to us

The team you will be joining is a part of Charles River Development (or CRD), that became a part of State Street in 2018. CRD helps create enterprise investment management software solutions for large institutions in the areas of institutional investment, wealth management and hedge funds. Together we have created first open front-to-back platform - State Street Alpha, that was launched in 2019. Join us if delivering next generation infrastructure, using emerging technologies like AI and Blockchain sounds like a challenge you are up for.

What you will be responsible for

This role will involve working closely with Clients, providing expert level remote management, administration and support for Client production Charles River IMS solutions, including:

• Client assistance in optimal use of the system
• User administration/privileges
• Parameter configuration changes
• System availability
• Application and database performance tuning
• Daily operational processing monitoring and support
• Charles River IMS and database software patches
• Charles River IMS version upgrades
• Assistance with problem support and resolution
• Business Continuity/Disaster Recovery assistance
• Working with Charles River colleagues to smoothly transition new Clients to production operation.
• Working with vendors as partners to deliver a tightly integrated, seamless service to Charles River Clients.
• Participation in the development and on-going refinement, enhancement and continuous process improvement for the services.
• Participation in the investigation, implementation, and operation of 3rd party tools to enhance/improve, automate, and streamline the delivery of the services.
• The role will involve periodic out of hours support

What we value

These skills will help you succeed in this role:

• Experience with Financial Services Investment Management, Trading or related systems highly desirable ( e.g. Charles River IMS).
• Proven ability to partner with various internal departments to deliver superior customer service.
• Experience in MS SQL Server, Oracle, and/or Sybase database configuration, operations, and basic administration functions.
• Any experience with the following is preferred: servers, operating systems, networks, scripting, XML, programming languages, job scheduling software, system monitoring software and disaster recovery/business continuity.
• Excellent customer service skills, technical troubleshooting skills, and interpersonal, verbal, and written communication skills.
• A background in portfolio management and trading system applications is preferred.

Education & Preferred Qualifications

• Minimum of 5 years’ relevant industry experience.
• Bachelor’s degree in a technical or analytical discipline such as Computer Science, IT, Financial Engineering, Engineering, Science, Economics, Math’s or Statistics preferred.

Additional requirements

Periodic off-hours support

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers

Job Description:

• Manage the business requirements and functional solution aspects of the project.
• Analyse the stakeholders’ needs to identify improvement opportunities.
• Design and implement solutions (e.g. process optimisation, process automation, digital solutions and systems) that deliver operational excellence and productivity savings.
• Work with the stakeholders to ensure smooth implementation of new solutions, including change management activities to ensure buy-in for the solution.
• Refine and clarify the business need, define solution scope, and develop business case
• Explore, identify, and document business needs
• Analyze stated requirements of stakeholders, and elaborate to sufficient detail that accurately defines business need within specified scope.
• Source and evaluate alternatives to identify solutions that best fit business needs, identify gaps, and determine workarounds/changes to the solution. Assess deployed solutions or revamped processes to see how well they met the original need.
• Manage conflicts, issues, and changes to ensure stakeholders and project team remain in agreement on solution scope, communicate, and manage expectations of stakeholders.
• Prepare end-user documentation (training manual, user manual, business process flows) on the operation or maintenance of technical systems, or implementation of new standard operating procedures.
• Lead and perform system validation activities and user acceptance tests.
• Review the performance of the solution measurement metrics and provide recommendations to continue to optimize current business processes.
• Assists with the documentation of technical design, specification, and technical solution.
• Maintain document repositories used by project teams and assists with project documentation as needed.

Job Requirements:

• Bachelor's degree in Business, Information Technology or any related fields.
• Business Analysis certification (Certification of Competency in Business Analysis™ (CCBA®), Certified Business Analysis Professional™ (CBAP®)) or an equivalent certification will be an added advantage.
• Hands-on experience in full project development life cycles
• Past track record in business analysis, application solutions and design
• Excellent communication and interpersonal skills.
• Ability to model business requirements in business process modelling tool.
• Ability to perform qualitative, quantitative, and root-cause analysis.
• Ability to facilitate discussions/workshops to elicit, manage, and prioritize key business needs.
• Strong problem-solving abilities to assess and improve processes.
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.

Main Responsibilities

Application monitoring responsibilities

• Define and implement in coordination with the build team the needed application monitoring. Supervise and monitor daily and monthly chains and handle user request by working closely with project, infrastructure and production teams.
• Support overnight batches which take place during the Singapore Morning and early afternoon time to ensure that problems are swiftly analyzed and resolved to minimize down-time.
• Process and issue daily, weekly and monthly reporting on data quality of risk chain in which the activity is usually more intense on monthly run.

Incidents and Requests management (business users and others IT teams)

• Provide level 1 and level 2 application support to business users (trader, risk manager, market risk monitoring operator, back-office and middle-office analyst, market data administrator,…)
• Analyze and manage incidents/problems/requests.
• Problem management and continuous improvement
• Prepare and maintain knowledge base for each of the application in the scope of the team in coordination with the build team and the ops team.
• Collaborate with build team to assess the priority of the problem and follow-up the resolution, even contributing to the definition of long term solution.
• Provide non-functional requirement to the build team to implement monitoring as code whenever available.

The Support analyst should have a pro-active mindset in security, incident preventive measures, productivity and global improvement of the quality of service. Candidate should have a strong appetite in the capital market functional business.

Qualifications and Profile

• Candidates should have 5+ years experience in application support activity.
• ITIL certification.
• Good understanding of Capital Markets Domain and Exposure to Capital Market FO/BO systems
• Understanding of trade life cycle, financial products (Treasury, FX, Bonds, Credit, IRD…)

Should be able to do

• SLA & KPI management, client communication & interaction
• Predictive analysis, consulting, escalation management
• Risk analysis and project execution
• Appetite for continuous improvement and automation.
• Strong knowledge in XML, SQL, PL/SQL, MQ, CFT and Control-M.
• Knowledge of monitoring solutions (E.g ITRS Geneos, Elastic Search)
• Excellent communication and interpersonal skills.
• Strong analytical and troubleshooting skills.
• Ability to work well under pressure.
• Autonomous, self motivated and excellent team player.
• Strong perseverance and diligence towards attaining goals and effective time management.

Optional

• General banking and finance understanding and knowledge
• Experience in reconciliation system like Intellimatch

Finance Analyst

1 year contract, potential to renew

Come and join us!

Do you wish to work in a world-class organization trying your hands at something you have dreamt of doing?

“FIND YOUR PLACE” by joining a world-class MNC Healthcare company

Get an opportunity to explore new technology, learn new skills, enjoy the diverse and open culture, engagement and care, flexible working model, career opportunities, competitive salary and bonus, and endless amenities and benefits.

Company Description:

Our client is an MNC Healthcare company. As a focused healthcare company, with expertise in Innovative Medicine and MedTech, they are empowered to tackle the world’s toughest health challenges, innovate through science and technology, and transform patient care.

The Finance Analyst, will:

Support the overall forecasting, planning and analysis activities of the FP&A team. Candidate will be supporting on actuals financial close cycles and planning activities, including performing financial analysis for decision support to business partners, ongoing finance function improvement projects, around optimization of reports, analytics, and business support processes.

Major Duties and Responsibilities

Financial Planning and Analysis

Reporting & Analytics

• Business Partnering with senior stakeholders, local and regional Finance Teams
• Deliver standard reporting and performance analytics
• Review quarterly report with business partners
• Identify Risks and Opportunities that give insight to Business Finance Partners and drive decisions
• Perform ad hoc reporting & performance analytics e.g., GP Analysis, Price Volume, Budget vs Actual reports, among others
• Optimizing report efficiency through digital enabled tools

Planning & Forecasting

• Business partnering with senior stakeholders, local and regional Finance teams
• Business plan, latest thinking support and Data analysis and trend/forecast reporting
• SME for planning templates revamp/ enhancement, with efficiency optimization
• Lead balance sheet forecasting and forecast alignment for the business
• Ensure P&L/Balance Sheet and Headcount plans are updated correctly in the systems (Anaplan / Bravo)

Decision Support:

• Conduct complex financial, accounting, planning analysis
• Challenge business assumptions and support business partners on financial issues

Other Activities:

• Drive continuous improvement activities
• Support ad hoc requests / projects
• Ensure policies and procedures are followed

Perform data profiling, data cleansing, mapping activities, and fit gap analysis as well as User Acceptance Testing (UAT) if required

Ensure data integrity during system integration and drive solutioning across Global and Regions

Follow through system issues identified to closure

Requirements

• Minimum of a Bachelor’s Degree in Accounting & Finance/ Business
• Minimum 3 years of Audit/ Finance experience
• Knowledge of general finance/accounting processes, independent thinking, and strong planning/prioritization are critical to success.
• Must be able to challenge status quo and a continuous improvement mindset
• Intermediate to advanced use of Microsoft Office is required

Interested parties, please apply through this link https://jnj-apac.talent-pool.com/projects OR click on APPLY button.

Alternatively, you can share your CV at [email protected]

EA License: 94C3609

Reg No: R1440247

Job Summary:

As a Business Analyst/Technical Writer, you will be responsible for creating and maintaining high-quality documentation for both functional and technical aspects of applications/platforms. You will work closely with solution architects, development leads, developers, product managers and other stakeholders to translate complex technical information into clear, concise, and structured documentation. Your role will involve ensuring that documentation meets the needs of both technical and non-technical stakeholders, supporting solutioning, integration, ops and app/platform design discussion.

Job Description:

• Create, organise, and maintain high quality functional and technical documentation for platforms, including architectural, functional flows, data flows, data/entity, micro services, etc.
• Collaborate with solution architects, development leads, developers, and other stakeholders to drive documentation discussion.
• Translate complex technical concepts into clear and structured documentation that is accessible to both technical and non-technical audiences.
• Ensure consistency, accuracy, and completeness across all documentation.
• Create and maintain standardized documentation templates to ensure consistency across projects and teams.
• Conduct regular reviews and update documentation based on changes.
• Work with cross-functional teams to ensure that all documentation aligns with the platform documentation.
• Facilitate knowledge transfer between development teams, business units, and end-users through detailed documentation.

Job Requirements:

• Bachelor’s degree in Information Technology, Computer Science, Technical Communication, or a related field.
• Minimum 3 years of experience as a Technical Writer, Business Analyst, or a related role, focusing on creating both technical and functional documentation.
• Strong understanding of software development lifecycle (SDLC) and familiarity with Agile methodologies.
• Ability to grasp complex technical concepts and translate them into easily understandable documents for various audiences.
• Prior experience with documentation tools such as Confluence, Jira, Excel or similar platforms.
• Extensive knowledge of software systems, APIs, databases, and enterprise architectures.
• Strong organizational and communication skills, with a keen attention to detail.
• Proven ability to manage multiple documentation projects simultaneously and meet tight deadlines.

Job Description:

• Manage the business requirements and functional solution aspects of the project.
• Analyse the stakeholders’ needs to identify improvement opportunities.
• Design and implement solutions (e.g. process optimisation, process automation, digital solutions and systems) that deliver operational excellence and productivity savings.
• Work with the stakeholders to ensure smooth implementation of new solutions, including change management activities to ensure buy-in for the solution.
• Refine and clarify the business need, define solution scope, and develop business case
• Explore, identify, and document business needs
• Analyze stated requirements of stakeholders, and elaborate to sufficient detail that accurately defines business need within specified scope.
• Source and evaluate alternatives to identify solutions that best fit business needs, identify gaps, and determine workarounds/changes to the solution. Assess deployed solutions or revamped processes to see how well they met the original need.
• Manage conflicts, issues, and changes to ensure stakeholders and project team remain in agreement on solution scope, communicate, and manage expectations of stakeholders.
• Prepare end-user documentation (training manual, user manual, business process flows) on the operation or maintenance of technical systems, or implementation of new standard operating procedures.
• Lead and perform system validation activities and user acceptance tests.
• Review the performance of the solution measurement metrics and provide recommendations to continue to optimize current business processes.
• Assists with the documentation of technical design, specification, and technical solution.
• Maintain document repositories used by project teams and assists with project documentation as needed.

Job Requirements:

• Bachelor's degree in Business, Information Technology or any related fields.
• Business Analysis certification (Certification of Competency in Business Analysis™ (CCBA®), Certified Business Analysis Professional™ (CBAP®)) or an equivalent certification will be an added advantage.
• Hands-on experience in full project development life cycles
• Past track record in business analysis, application solutions and design
• Excellent communication and interpersonal skills.
• Ability to model business requirements in business process modelling tool.
• Ability to perform qualitative, quantitative, and root-cause analysis.
• Ability to facilitate discussions/workshops to elicit, manage, and prioritize key business needs.
• Strong problem-solving abilities to assess and improve processes.
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.

Job Description & Requirements

Develop user interfaces using React.js and other modern front-end framewor

• Create responsive and visually appealing web pages.

• Implement state management using tools like Redux.

• Collaborate with UX/UI designers to ensure a seamless and intuitive user experience.

• Design, develop, and maintain server-side logic using Java and related technologies.

• Implement and maintain RESTful APIs to facilitate communication between the front-end and back-end systems.

• Design, develop, and deploy microservices using Java-based frameworks (e.g., Spring Boot).

• Implement communication protocols between microservices, such as REST or message queues.

• Write complex SQL queries and manage database interactions.

• Work with both relational (e.g., MySQL, PostgreSQL) and NoSQL (e.g., MongoDB) databases.

Expertise in Java and JavaScript technologies, specializing in data structures, algorithms, and full-stack development. The ideal candidate will have hands-on experience designing, developing, and maintaining scalable web applications using React, Angular, Vue.js, Spring Boot, and Hibernate in both monolithic and microservices architectures.

Key responsibilities include developing front-end solutions with React and TypeScript, back-end APIs using Spring Boot, and managing databases like MySQL and PostgreSQL. The role requires proficiency in cloud services such as AWS EC2, AWS S3, and experience with Kafka for asynchronous communication. Familiarity with CI/CD processes using Jenkins, and unit testing with JUnit and Mockito is essential. The candidate will work closely with cross-functional teams to deliver high-performance and secure applications.

Key Technologies:

• Frontend: JavaScript, React, Angular, Vue.js, HTML5, CSS3, SCSS, TypeScript

• Backend: Java 8+, Spring Boot, Hibernate, JPA, Redis, Kafka, RESTful APIs

• Databases: MySQL, PostgreSQL, MongoDB

• Cloud: AWS (EC2, S3), PCF

• Version Control: GIT, Bitbucket

• Testing: JUnit, Mockito, Jasmine, Karma

• Oracle Certified Java Standard Edition Developer

• Strong experience with microservices architecture and cloud infrastructure"

Requirements:

• Bachelor’s degree in computer science or a related field.

• Proven experience as a Full Stack Developer with a focus on Java, microservices, and React.

• Strong understanding of software development principles and best practices.

• Experience with version control systems, particularly Git.

• Excellent problem-solving and communication skills.

Technology Stack :

HTML5, CSS3, SCSS, Bootstrap, JavaScript, Typescript, jQuery,

AngularJS, Angular 17, Ngrx, NodeJS, ExpressJS, Jasmine, karma, Jest, i18n, Angular Material,

Responsive Web Design, ReactJS, Adobe analytics, Adobe launch, pdfMake, d3JS, npm packages, Java, Spring boot, Micro services, API integration, Maven, Python

IDE: IntelliJ, Webstorm, Visual Studio Code, Splunk Dashboards, Postman.

CI/CD: Jenkins, Bit bucket, Jira, Confluence, Bamboo.

Responsibilities

· Analyse, develop, enhance, debug, support, maintain, test applications

· The primary work comprises of requirement analysis, mapping design, technical specification, programming, code review, job scheduling, perform unit test and SIT, support UAT, deploy to production, post implementation support, and technical documentation.

Requirements

Education:

· Bachelors’ Degree in Computer Science or related field.

· At least 6 years’ relevant experience preferably in a Finance Institution.

• Understand each business unit's Role & Access provisioning processes

• As a role maker Review and Create Business Policies and Roles in identity Management System

• Understand and Validate the Application or Department level Role Matrix.

• Follow-up on Consolidated Access certification feedbacks/queries

• Perform target account reconciliation against the Identity Management system,

• Help the IDM team by completing the daily tasks assigned

• Provide administrative support to IDM team

• Maintains a High level of quality and productivity per standards

• Comfortable working independently with minimal supervision

• Strong verbal and written skills

• Excellent computational ability

• Effective communication skills

Key Domain/ Technical Skills

Ø Knowledge on access control, preferably RBAC (Role Based Access Control)

Ø Strong knowledge of Oracle SQL and proficient in writing complex SQL queries

Ø Practical knowledge of scripting languages, preferably Python / Java

Ø Hands on experience with Reporting tools

Ø Comprehensive knowledge in User Access Management and Application Access Matrix

Ø Comprehensive knowledge in Identity Management implementations

Key Responsibilities

• Manage the requirements and functional solution aspects of the System and all the interconnectivity with external parties
• Analyze and manage the operation backlog and develop business case to address the problem.
• Document requirements, source and evaluate alternatives, and recommend solution that best fits the stakeholders needs.
• Work with the stakeholders to ensure smooth deployment of the enhancements
• Prepare documentation (e.g. SOPs) on the operation or maintenance of technical systems and identify use cases to automate BAU processes
• Assists with the documentation of technical design, specification, and technical solution.
• Maintains document repositories used by teams and assists with project documentation as needed
• Analyse and streamline operations to minimise recurrent issues

What we are looking for

• Hands-on experience in full project development life cycles
• Past track record in business analysis, application solutioning and design
• Proven experience in managing operations, handling of issues, and systems monitoring.
• Ability to perform qualitative, quantitative and root-cause analysis.
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.
• Knowledge of IT security best practices and compliance standards.
• Sound understanding of the technical aspects of systems integration in an environment with diverse technologies.

This role offers an exciting opportunity to manage end-to-end client contact lookbacks, perform data analysis, and support decision-making processes. The successful candidate will have excellent presentation, time management, problem-solving, and interpersonal skills. Fluency in Mandarin is a plus but not essential. If you are a proactive learner and self-starter seeking continuous improvement in all job-related aspects, this could be the perfect role for you.

• Manage end-to-end client contact lookbacks
• Perform data analysis and support decision-making processes
• Opportunity to work in a dynamic team

What you'll do:

As a Client Services Analyst, your primary role will involve managing the end-to-end client contact lookback process with accuracy and efficiency. You will be responsible for reviewing client email addresses in our database, ensuring legitimacy of domains, particularly those that do not match the client name. Your role will also involve performing regular client outreach via phone or email to confirm records while tracking responses systematically. You will be expected to prepare weekly progress updates for management and support decision-making processes through data collection, processing, and analysis. Additionally, you will prepare presentations, reports, and develop dashboards to clearly display findings.

• Manage the end-to-end client contact lookback to ensure that it is completed on time and accurately.
• Review client email addresses in contact database to determine if the email domain is legitimate.
• Check system for evidence that the prior contact update had been performed correctly.
• Perform client outreach via phone or email to seek confirmation of the records and systematically track responses.
• Complete the required updates accurately in the system.
• Prepare weekly progress updates for management.
• Collect, process, analyze data to support decision making and track performance.
• Prepare presentations, reports and develop dashboards to clearly display findings.

What you bring:

The ideal candidate for the Client Services Analyst position brings a strong ability to work accurately with both numerical and textual data. You are known for your meticulous attention to detail and your excellent verbal and written communication skills. A good command of English is essential for this role, while fluency in Mandarin would be advantageous. You possess good application software skills including Word, Excel, PowerPoint as well as knowledge of Excel macros, Power BI, SQL, Tableau. You are a proactive learner and self-starter, always seeking continuous improvement in all job-related aspects.

• Ability to work accurately with numerical and textual data.
• Detail-oriented and meticulous approach to tasks.
• Excellent attention to detail.
• Strong verbal and written communication skills with a good command of English.
• Fluency in Mandarin is a plus.
• Good application software skills: Words, Excel and PowerPoint.
• Good knowledge of excel macros / Power BI / SQL / Tableau.
• Proactive learner and self-starter seeking continuous improvement in all job-related aspects.

What sets this company apart:

Our client is a leading global bank that values innovation, continuous learning, and collaboration. They offer a supportive work environment where employees are encouraged to grow their careers while maintaining work-life balance. They believe in recognising and rewarding hard work and achievement, offering opportunities for advancement and competitive benefits.

Do note that we will only be in touch if your application is shortlisted.

Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

Main responsibilities

Responsible for the functional knowledge

• Write detailed specifications/User Stories in line with the list of requirements provided by business
• Liaise with business for clarification and understanding of requirements
• Analyze functional impacts considering technical constraints with technical lead’s help
• Explain and Work closely with the developers for the implementation of change/evolutions

Responsible for the functional testing of development

• Create tests and define tests strategy in coordination with others Business Analysts
• Conduct continuous testing in development environment for development monitoring

Involved in support of application for functional incident

• 3rd level support work on request escalated from level 2
• Reproduce, make first analysis and investigate verifying data on DB or GUI
• Analyze and/or solve functional problems in coordination with developers
• Participate in production follow-up meetings with user to answer concerns and gather feedbacks

Qualifications and Profile

• At least 6 years of IT business analyst experience
• Strong hands-on testing experience (writing, executing and monitoring tests)
• Strong analytic skills
• Proactive and result oriented
• Strong sense of commitment
• Knowledge of all phases of IT software development and implementation life cycle
• Capable to effectively interact with technical team
• Team spirit - Like to explain and share knowledge
• Proactive with continuous improvement mindset

Functional

• Financial/banking industry knowledge is a strong plus
• Functional knowledge on KYC is mandatory

Technical

• Hands-on experience in SQL is mandatory.
• Jira XRAY knowledge is preferred.

Interested applicants please send your resume in MS Word format and attention it to Tan Joanna (R1104661)

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

Main responsibilities

Business Analysis

• Write detailed specifications in-line with the list of requirements provided by business lines
• Liaise with business counterparts for clarification and understanding of requirements
• Analyze functional impacts and take into account technical constraints advised by technical lead
• Collaborate and work closely with the developers to implement change or evolutions
• Organize PSS workshops with developers, tech leads and architects for issues

Software Testing

• define tests strategy, test plan and test cases in coordination with project manager and business
• Conduct continuous testing in development environment to validate development changes

Application Support

• Provide level 2/ 3 support on production issues
• Carry out analysis and investigations by verifying data on the database or GUI
• Analyze and solve functional problems in coordination with developers

Project Management

• Manage agile backlogs, facilitate sprint ceremonies and presentations with project partners
• Conduct weekly meetings with the project team and stakeholders in Singapore and offshore
• Prepare weekly KPI reports to management and team lead
• Maintain and track the velocity of the team using JIRA or Azure reporting tools
• Reinforce release management including preparing release note and roadmap for applications

Qualifications and Profile

• Minimum 10 years of experience as an IT Business Analyst working on requirements gathering, solution planning, testing and documentations
• Proven experience in testing (writing, executing and monitoring test) particularly in managing of end-to-end testing for application releases
• Good knowledge of all phases of IT software development life cycle
• Capable to work independently and maintain active coordination with both business and IT counterparts
• Strong analytical and problem-solving skills to answer to business needs
• Excellent communication skills
• Proactive and result-oriented
• Has strong sense of responsibility and commitment
• Collaborative team player and is willing to share knowledge
• Experienced with working in an agile team, or certified with agile CSM / PSM or PMP
• Relevant degree in computer major or engineering major

Functional

• Knowledge in banking domain, retail and corporate banking concepts, financial risk management, Basel methodologies and IFRS standards.
• Knowledge in Loans management, Asset Allocation, Credit protection, risk weightage and liquidity risk will be desired
• Highly skilled in preparing reports and analytics using tools such as PowerBI, VB macro, excel and MS project
• Highly skilled in participating in product/workflow design using MS Visio

Technical

• Experience with backlog management tools such as Jira and Azure TFS
• Advanced knowledge and practical usage of SQL, troubleshooting and optimizing stored procedures/functions
• Knowledge in CI/CD platforms such as Github, GitLab or AzureDevOps
• Exposure to API development is strongly desired, including writing test cases for API and execute with testing tools such as Swagger or Postman
• Knowledge and understanding of programming language such as Java, C#, C++ and PowerShell is helpful
• Experienced with Spark, MSBI and Control-M for ETL projects

Interested applicants please send your resume in MS Word format and attention it to Tan Joanna (R1104661)

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

This role offers an exciting opportunity to provide collateral management support for Global Markets business, mitigating counterparty credit risk from transactions with clients and counterparties based in APAC.

The successful candidate will have the chance to work with a range of products including Exchange Traded Derivatives, Fixed Income, OTC Derivatives and Prime Financing.

• Opportunity to work with a diverse range of financial products
• Key role in mitigating counterparty credit risk
• Chance to build strong relationships with clients and internal business partners

What you'll do:

As a Collateral Operations Analyst, your primary responsibility will be to both issue and fulfill margin calls in a timely manner, ensuring the bank is correctly collateralised at all times. You will also assist clients with their enquiries while escalating any issues impairing the ability to ensure accurate collateralisation to key stakeholders. Your role will involve handling complex margin disputes and issue resolutions, making it an exciting opportunity for those looking for a challenging yet rewarding career.

• Monitor and ensure margin settlements
• Process and settle cash and non-cash collaterals accurately and promptly
• Monitor clients’ and affiliates exposure and process margin calls before settlement cut-off
• Liaise with clients and internal business partners to resolve issues
• Identify anomalies and ensure complete and timely issue resolution
• Perform management reporting
• Participate in technology enhancement initiatives and projects
• Maintain strong relationships with clients and internal business partners
• Handle regulatory and audit requests

What you bring:

The ideal candidate for the Collateral Operations Analyst position brings strong experience in areas such as Exchange Traded Derivatives, Fixed Income, OTC Derivatives, or Prime Financing. Prior experience in Collateral Management would be advantageous. You are known for your strong communication skills, risk and control mindset, as well as your ability to work independently. Your experience in institutional client service coupled with your ability to handle regulatory and audit requests makes you a strong contender for this role.

• Strong experience in one or more of the following areas: Exchange Traded Derivatives, Fixed Income, OTC Derivatives and Prime Financing
• Prior experience in Collateral Management is an advantage
• Strong communication skills, risk and control mindset
• Independent and motivated to excel
• Experience in institutional client service
• Experience in handling regulatory and audit requests
• Experience in handling complex margin dispute and issue resolution

What sets this company apart:

Our client is a global leader in the financial industry, offering a wide range of services across multiple sectors. They are committed to fostering an inclusive environment where employees can grow professionally while maintaining work-life balance. They are known for their supportive leadership and commitment to employee development, making it an ideal place to advance your career.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

Domain: Electronics (not mandatory)

Location: North, Singapore

Resource needs to assist Director/Manager in preparing MS Excel presentations, to do interactions with different departments

* Experience in Advanced Excel tool

* Good experience in reports preparation and presentation to seniors

* Good to have PowerBI, Tableau User Level experience

* Good communication skills

* Need to report to Senior Manager/Director