TME Systems Pte Ltd is a sales and engineering company operating in ASEAN. We are excited to announce an opportunity for a full-time Software Engineer to join our team as part of our business growth.

We are looking for a dedicated professional to support the technical aspects of our Software Business Unit and assist our custmers in achieving positive business outcomes.

As a Software Engineer, ou will collaborate with the Software BU team to support pre-sales and post-sales activities towards the primary objectives of driving business success.

Responsibilities

• Provide technical support and training for TME Software-based solution;
• Collaborate with customers to understand their workflows and develop effective solution proposals;
• Create application example demonstrations tailored to customer needs;
• Work with sales teams to support and develop account strategies;
• Travel as needed to support on-site customer technical meetings, workshops, and presentations;
• Stay updated with the latest software solution releases and industry developments.

Requirements

Technical Skills:

• In-depth knowledge of either Modeling & Simulation or Real-time Operating Systems;
• Strong background in engineering or computer science;
• Proficiency in programming languages such as C/C++/C#, Python, or similar;
• Ability to understand and address customer technical requirements;
• Experience in developing and delivering technical demonstrations on the use of software technologies in system program design;
• A passion for learning new software technologies is advantageous.

Soft Skills:

• Excellent communication and presentation abilities;
• Strong problem-solving and analytical thinking skills;
• Attention to detail;
• Strong interpersonal skills and a customer-focussed approach for building lasting relationships;
• Ability to work both independently and collaboratively;
• Flexibility to manage multiple projects and multitask effectively;
• Willingness to travel and adapt to different cultural environments;
• Please state your expected salary.

Key Deliverables:

• Engage customers and prospects in seminars, combined calls or meetings, and through supporting evaluations to develop a shared vision for success;
• Successfully execute technical product demonstrations and presentations;
• Ability to turn customer needs into actionable plans;
• Maintain high levels of customer satisfaction and retention;
• Effectively collaborate with internal teams to deliver exceptional customer experiences.

Responsibilities:

• Attend site meetings
• Supervise the construction of works in accordance with the project plan
• Co-ordinate layout plan, detailed drawings and M&E plan and prepare time schedule
• Arrange submission of plans to local authorities for approval and arrange inspections of work to kick off projects
• Work closely with customers; co-ordinate with internal staff; manage sub-contractors; determine material type and quantities
• Work closely with operations manager to manage project profit margin by carrying out price comparisons and managing operating costs
• Supervise, control and coordinate work according to project plan to ensure timely completion and high quality work.
• Conduct frequent sites inspections and meetings to ensure high quality work by sub-contractors and on time delivery of materials in accordance with schedule
• Enforce site safety procedures, identify and manage risks arising from the workplace or work process

Requirements:

• Degree /Diploma (or equivalent) in Mechanical / Electrical engineering
• Minimum 3 years experience in building services
• Proficiency in written and spoken English
• Excellent interpersonal skills with keen attention to details
• Self-motivated with a high degree of personal responsibility
• Able to handle projects independently and communicate well

Must Have Diploma In Mechanical Engineering with 15 Years Experience in Steel Structure Fabrication and Erection, Mechnical Equipment Erection Rotarty and static Equipment Erection.Piping Fabrication and Erection, Includes Hydotest and Precom works in Process and Power Plant.

Autocad software is must.

Familiari with Lifting Plan Preparation.

Preparation in Project Schduele and control.

Preparation of MSRA.

Must Report to site at 7 am and conitue to stay up to last person leave site.

Must be safe work oriented person

Job Description

• Manage a team of technical supervisors on site to ensure that all site activities comply with the regulations and client's requirements.
• To report to C&S QP, works closely with the regulatory authorities and contractors to provide supervision on site, resolve all site issues and ensure timelycompletion of the projects.
• To be competent in carrying out supervision of structural works by identifying any non-conformity of contractor's works on site. The appointed person must havethe strong ability to interpret the drawings and contract documents on works to be carried.
• Appointed person possesses a complete understanding of local requirements, especially to comply with BCA's criteria for build-ability and safety assurancesystem.
• To carry out regular site checks on Builder and ensure compliance on health and work safety in accordance with MOM.
• To manage the site supervisors with respect to C&S engineering works, architectural and MandE engineering works.
• To attend site, progress, variation and coordination meetings Interpret drawings and contract documents on works to be carried.

Job Requirement

• Recognized Degree in Civil/Structural Engineering acceptable for registration with the PE Board, Singapore.
• Accredited with IES/ACES with a valid Resident Engineer Practicing.
• Minimum 8 years’ experience preferably in steel and precast building construction.
• Must be familiar with local Regulations/Codes for Civil and Structural related to building projects.
• Must have experience in condominium project.
• A good team player and experience in leading a team of Resident Technical Officers.
• Carry out regular site checks on Builder and ensure compliance on health and work safety in accordance with MOM.
• Supervision of C&S and Architecture works by identifying any non-conformity of contractor’s works on site.
• Strong ability to interpret the drawings and contract documents on works to be carried.
• Supervision and manage site supervisors with respect to C&S and Architecture Work.
• Ability to resolve site and technical issues, prepare and document detailed site progress reports.

· To identify project : Active participation and identification of prospective project through regular contacts with customer (face to customer)

· To liaise with allocated customer for sales acquisition

· To review customer requirements and prepare offers to allocated customer and follow-up offers with customer and keep updated project information

· To finalise and negotiate on contract with customers

· To commit and achieve the order intake budget

· To prepare project schedules

· To maintain existing account and help expand sales network

· Good contact with M&E Contractors & Consultant

Roles and Responsibilities :

• Daily operation supports of Firewall/Proxy including configuring, upgrade, rule creation and modification.
• Monitors system resource allocation and utilization.
• Setup and manage Site-to-site VPN connections
• Perform tuning and optimization of firewalls and firewall policy.
• Perform tuning and optimization of proxy and proxy policy.
• Troubleshooting firewall/Proxy issues and Perform root cause analysis utilizing logs, and analytical tools.
• Support technology refresh.
• Support develop and maintain firewall/proxy related documentation.
• Follow change process to prepare and review Firewall/Proxy changes.
• Able to work independently and self-sufficient in investigating and finding details from the internet.
• A very self initiative and proactive individual who has keen interest in Cybersecurity strongly encouraged to apply.
• Work with application teams and users to troubleshoot application/user access issues.
• Versed with Fortinet Security Fabric Product Suites

Requirements :

• Minimum of 5 years of Firewall administration experience.
• Good knowledge in Fortinet Firewall and Security Suite of products.
• Good knowledge in Proxy Appliances.
• Familiar with network devices like Cisco Router/Switch/ASA/Juniper
• Able to support Firewall operation/change after office hours or on rare occasion Call-on-demand.
• Certification such as NSE5,6,7, CCNA/CCNP/CCSA and CCSE for R80 would be advantageous.

• Managing the design of utilities diversion route, supporting structure and other required structure.
• Coordinate with authorities to facilitate the work progress such as PUB, SPPG, LTA etc.
• Engage and liaise with approved subcontractor for any services diversion works.
• Approval request submission to relevant authorities for services diversion and traffic diversion at site
• Incorporate utilities diversion plan to construction schedule.
• Planning for reinstatement
• Preparation of tender for subcontractor of utility
• Preparation of CIAR(construction impact assessment report) for PUB/LTA with subcontractor
• Establishment of overall utility plan including short & long term
• Management of each activity for utility work on site
• Preparation & coordination with subcontractor for NCE(notification for commencement of earthworks)
• Approval for PTD(permit to dig) related utilities
• Pegging and demarcation for utilities on site
• Regular inspection / petrol / visual check for existing utility
• Establishment of emergency plan for utility
• To check daily, weekly and monthly progress report before submission
• Must be able to work 5.5 days per week
• Bachelor Degree in Civil Engineering or equivalent
• Minimum 2 years engineering experience in large scale and complex project

Technical Knowledge: Strong understanding of computer systems, networks, TCP/IP, OSI layers, DNS, routing, switching, and protocols.

Communication Skills: Excellent verbal and written communication; ability to explain technical concepts to various audiences.

Problem-Solving: Strong analytical skills for troubleshooting and root cause analysis.

Customer Focus: Customer-oriented mindset with patience and clarity in delivering solutions.

Teamwork: Ability to collaborate effectively with cross-functional teams and escalate issues as needed.

Documentation: Proficiency in creating clear technical documentation and guides.

Adaptability: Quick learner with a proactive approach to staying updated on new technologies and trends.

SLA Compliance: Meet response times, resolutions, and customer satisfaction metrics within defined SLAs.

• Plan, implement and monitor the work schedules according to the master and detailed work programs
• Assist in the planning and sequencing of the construction to the master and detailed work programs
• Liaise with customer's site representatives and subcontractors
• Check construction drawings for accuracy and completeness for construction
• Conduct inspections and check on works
• Co-ordinate the handing over of completed works to the customer and completion of the necessary rectification works
• Degree in Civil Engineering recognized by Singapore PE Board

Contact us through email: [email protected], WhatsApp: 8835 9908

Job Description

• To assist engineering supervisor in the review of project orders relevant specification and/or data sheets
• Act as secondary check and make recommendation based on common industrial engineering practice, where necessary
• To aid supervisor in providing and implementing cost effective and best engineering solutions for project in order to stay competitive
• To support sales, project and production team on various aspects of technical/engineering matters
• To prepare and maintain accurate engineering documents, i.e. general assembly drawing with BOM, control schematic drawing, test procedure, data sheet and engineering library
• Manage engineering change function and ensure engineering documents are updated accordingly
• To support and assist engineering supervisor in providing sound engineering practice and engineering calculation where applicable in a timely manner top meet project timeline
• Providing field support for the customers to resolve after sales / any technical issues
• Travel along with Technicians to installation base and sites if situation arises
• To act as the main administrator and to maintain the SAP item master data
• To assist engineering supervisor and manager to drive the department’s improvement programs and/or process efficiency initiatives
• Perform additional related duties as requested or required

Job Requirement

• Bachelor degree / Diploma in Mechanical/Instrumentation or equivalent
• 1-2 years experience in either marine, oil & gas or automation industry is preferred
• Possess knowledge in instrumentation and control system
• Conversant with all industrial standards related to valve automation
• Able to read and interpret drawings, specifications and technical documents
• Knowledge of Autocad 2D/3D or drafting software and SAP will be an advantage
• Strong verbal and written communication skills
• Fresh graduates are welcome to apply for this entry level position

We are looking for a skilled DevOps Engineer to join our client’s team and contribute to building and implementing new development tools and infrastructure. The ideal candidate will have experience in deploying updates, providing Level 2 technical support, and developing software to integrate with internal back-end systems.

Responsibilities:

• Designing and implementing cutting-edge development tools and infrastructure.
• Understanding stakeholder needs and effectively communicating them to the development team.
• Streamlining and automating development and release processes for increased efficiency.
• Conducting code reviews, analyzing results, and ensuring code quality.
• Implementing robust cybersecurity measures to safeguard systems against threats.
• Identifying technical challenges and creating software updates and fixes accordingly.
• Collaborating with software developers and engineers to ensure adherence to established processes.
• Project planning and active involvement in project management decisions.
• Deploying updates, fixes, and providing Level 2 technical support.
• Creating tools to minimize errors and enhance overall customer experience.
• Developing software for seamless integration with internal back-end systems.
• Performing root cause analysis of production errors and resolving technical issues.
• Creating scripts to automate visualization processes.
• Designing procedures for system troubleshooting and maintenance.

Qualifications:

• Proven experience as a DevOps engineer or in a similar software engineering role.
• Proficiency in Gitlab, Confluence workflow, Ansible, and Terraform.
• Strong knowledge of Ruby or Python programming languages.
• Familiarity with databases and SQL.
• Problem-solving mindset with a keen attention to detail.
• Collaborative team player with effective communication skills.
• Experience in developing and engineering applications for local government is a plus.

• Part of the VSAT product development team involved in designing LNA, Power Amplifier.
• Up/Down Converter operating up to Ka band frequencies.

Job Requirements:

• Degree with 3 years of experience in any RF system/sub-system design.
• Experience in RF circuit design like LNA, PA, Up/Down Converter, Synthesizer etc,
• Working knowledge of RF test and measurement equipment.
• Experience in using simulation software such as AWR, ADS, HFSS etc,
• Experience in VSAT system or subsystem design is an added advantage.

Interested applicants, please email your resume to [email protected]

E-Ployment Consultancy

EA License No: 09C0884

EAP Name/ Registered No: Ivan Mah/ R1108310

Job Description & Requirements

• Installation, support and troubleshooting of software, hardware, and peripheral device
• Monitoring. Troubleshoot. Windows Laptop/Printer
• Responsible for troubleshooting in Operating system Managing and updating Windows patches for Desktops and Laptops.
• Desktop Support through remote access Coordination with clients and customer regarding their problems
• Any other ad-hoc duties assigned / required

Job Responsibilities:

* Project Engineering, Project Planning and Project Coordination for BMS / Environmental / Water Quality System

* Develop detail proposal, specification, project plan and scheduling

* Prepare coordinating, and monitoring the assigned engineering projects

* Attend Project / site site meetings and inspections

* Provide technical support and guidance to the project team members

* Supervise daily activities such as quality, safety and project delivery carried out on site.

* Work closely with the contractors and the authorities for access, task and troubleshoot site issues.

* Manage project and monitor project progress to ensure smooth completion.

* Provide project status update to management accurately and in a timely manner.

* Attend maintenance issues during warranty period.

* Ensure safe work procedures and environmental control measures are implemented at work site.

* Handle project risk management and issues escalation.

* Prepare and manage project costing, proposal and quotations. Sourcing for material and parts

Requirement:

1. Diploma in Mechatronic / Mechanical / Electrical / Environmental.

2. Min. 2 years experience in project engineering and management

3. Possess positive attitude to learn, has initiative and independent

Interested candidates are to forward your detailed resume stating current & expected salary to [email protected].

We regret that only shortlisted candidates will be notified.

Project/Site Engineer is responsible for planning and coordinating technical engineering initiatives to make sure they can complete a project within their budget and according to a schedule, also to uphold project standards by researching compliance regulations, developing project implementation plans and adjusting specifications for elements of a project.

Job Description:

• To study tender / construction drawings, specifications and contracts to understand project requirements.
• Plan and schedule work sequences for construction operation, according to the Project Management Plan and master construction programme
• Liaise with consultants, client & main/sub-contractors and coordinate for site activities arrangement and work progress supervision
• Perform site inspection and ensure that the work are carried out based on the project specification and construction drawing / final approved drawing from authorities

Job Requirements:

• Candidate must possesses Bachelor's Degree in Civil Engineering

Mon to Fri: 9am to 5:30pm

Objective:

We are looking for a Field Application Engineer to drive new projects and business pipelines for FY24 growth.

Responsibilities:

• Responsible for pre & post sales requirements of Company’s Power Quality products (preparing technical documents & commercial proposals)

• Provides technical support to distributors and key account customer for troubleshooting, on-site testing and commissioning

• Provides trainings to distributors and customers to enhance their capabilities

• Responsible for design-in (spec-in) of company’s products with the distributor in the appointed territory and market segments, achieve yearly design-in targets

• Lookout for opportunities to cross out competitor part

• Coordinate PQ Application and On-site Measurement Services in line with the company strategy

• Maintains good relationship with both end-users, local distributors, external test laboratories and build customer loyalty through field visits

• Maintenance of existing customers base and achieve development of new potential customers.

• Effective use of CRM/CAS system to record key activities, including customer visit/call reports and opportunities

• Able to communicate and work well with internal departments.

• Any other responsibilities as assigned by the Strategic Account Manager or/and Sales Manager

Job Requirements:

• Possess fundamental PQ Harmonic knowledge and application.

• Basic knowledge of EMC / EMI compliance is a plus

• Bachelor’s degree or equivalent in Electrical/Electronics/Mechatronics Engineering or other relevant majors

• Prefer minimum 3 years technical experience in the field of industrial products

• Able to operate common test equipment like voltage meter, clamp meter, oscilloscope, analyzer, etc.

• Good interpersonal and communication skills

• Well-versed in basic MS Office tools (eg. Word, Excel) and SAP (preferred)

• Interpersonal savvy

• Good follow up and consultative approach attitude

• Able to work independently and resourceful

What we offer:

• Attractive remuneration and incentive package

• Annual leave, medical welfare and insurance

• Provide opportunities for career advancement within the company

Your primary responsibilities will be:

• Risk assessment of NAND cell reliability, identification of the process/trim/test strategy to bridge the gaps for JEDEC and internal product qualification.
• Design experiments to identify and segment the limiting reliability mechanisms impacting NAND quality.
• Design high volume electrical experiments (both wafer level and component level) and perform statistical data analysis to validate process/trims solutions required to close reliability gaps.
• Update management and provide continuous feedback to process development and product engineers on the NAND reliability status and roadmap to bridge gaps.
• Contribute to develop forward looking technology path finding for next NAND generation, including reliability risk assessment and product capability projections, identify innovative design and product features required to meet quality specification.

Required skills:

• Proven experience with NAND device structures, operations and algorithms
• Knowledge and understanding of electrical properties of semiconductor and insulator materials, semiconductor device physics and solid-state physics
• In-depth understanding of physics-based modeling of non-volatile memory and semiconductor devices failure mechanisms, reliability analysis
• Knowledge and understanding of statistical analysis and numerical computing software (Matlab, Octave, JMP)
• Knowledge and ability of scripting languages (C, C++, Matlab, Perl)
• Familiar with Big Data and database queries
• Knowledge of JEDEC standards

Brilliant Engineering Pte Ltd

Office at LINK@ AMK

Service Engineers - 1 post

S$2600 to 3000 / month

Preferably with 3 to 5 years of relevant experience.

Job description

Overview

Brilliant Engineering Pte Ltd is a diversified engineering company specialise in providing MEP System Maintenance Services such as Air Conditioning, Electrical, Fire Protection & Plumbing system. Our list of Clientele ranges from Tourist Attractions, High Class Hotels, Retail shopping malls, Corporate MNC and Technology Companies and F&B restaurant.

Are you a dynamic, enthusiastic, and driven engineer looking to make a significant impact? Our company is seeking an energetic Assistant Service Engineer to join our team. In this role, you will be responsible for managing and engagement with a list diversified clients to carry out maintenance or A&A project work to the Engineering System.

Key Responsibilities:

- Key Point of Contact for the assigned clients.

- Ensure M&E Equipment are well maintenance to minimize downtime due to breakdowns.

- Preparation of Quotation for Repair & Project work

- Collaborate with team members to brainstorm, plan, and execute engineering projects.

- Utilize your technical expertise to solve complex problems and drive innovative solutions.

- Actively participate in all stages of M&E Project

- Demonstrate a proactive approach to learning and staying updated on industry trends and advancements.

- Effectively communicate with stakeholders to gather requirements, provide updates, and address concerns.

- Foster a positive and collaborative work environment by sharing knowledge and supporting team members.

- Provide Supervision to a Technicians and Supervisors, ensuring the high standard of deliveries in terms of service standard, best engineering practice and Safety

- Provide Supervision to the Engineering team to ensure they conform to BEPL’s standard in terms of Servicing, Repair and Project Works

- Management of Sub-Contractors in repair, new projects and new installation (if necessary)

Qualification

- Diploma in any Engineering discipline or related field.

- 3 to 5 years of experience in Facilities/Building Services or any relevant Mechanical & Electrical related field.

- Strong problem-solving skills and attention to detail.

- Excellent communication and interpersonal skills.

- Ability to thrive in a fast-paced, dynamic environment.

Technical Knowledge

- Will require the candidate to have Basic Technical Knowledge in the Mechanical and Electrical field, namely Air-Conditioning and Electrical Systems.

- Preferably with 1 to 2-years of relevant technical field application.

- Please submit your CV with current salary, expected salary and earliest join date. We do not consider if there is no salary details indicated in your CV.

POSITION OVERVIEW : Software Development Analyst

Responsibilities and Requirements:

• Sound knowledge of operating Systems (like LINUX).
• Understanding all stages of software Development.
• Supporting incident escalation and troubleshooting.
• Documenting processes and related knowledge.
• Evaluating incidents after resolution.
• Understanding data processing pipelines.
• Aware of DevOps concepts and best practices.
• Expertise in CI/CD implementation
• Experience in Issue troubleshooting .
• Communication & Collaboration skills.
• Good knowledge of Cloud-native applications.
• Good understanding of “Distributed computing”

Responsibilities

• Ensure machine learning models and data pipelines are deployed successfully
• Develop and maintain backend services for data and machine learning
• Optimised manage databases
• Deploy applications to AWS cloud, leveraging on the full spectrum of AWS cloud services
• Automate model training, testing and deployment using CI/CD
• Understand and implement metrics to verify effectiveness and soundness of the machine learning model

Requirements

• Degree holder
• At least 5 years experience
• Hands-on working knowledge in:

o Python (Pandas, Pytorch)

o AWS, CI/CD, Dockers

o Databases

Preferred Requirements

• Previous work experience in Investment Banking companies
• Hands-on knowledge in AWS Machine Learning, Dogster, Airflow

Mon to Fri 8.30am - 5.30pm

This position will be based in Singapore , reporting to procurement manager .

Expected to use their specialized knowledge to maintain an efficient procurement system to supply cost effective materials and services to support the company’s operations.

Job Responsibilities

Procurement Operations and Data Maintenance

• Support the procurement end to end function and other relevant departments and communicate any supply problems which may impact on business operations. Act as an interface between suppliers and relevant departments on purchasing processes and new projects and activities.

• Maintain system integrity of supplier’s info in the ERP system, such as items suppliers connect, purchasing agreements and supplier basic data like MOQ, order multiple, purchasers responsible and supplier maintenance.

Sourcing

• Conduct business review meetings with key stakeholders to assess risk, review future strategies, and identify potential cost down, new programs and improvement opportunities or mitigate the risk.

• Create and review opportunities on alternative materials and or suppliers to meet the business unit objectives in procurement activities and deliver best values and business savings.

• Collaborating with quality team to understand company/s needs as well as work with our existing/new suppliers to determine company strategic alignment.

SNOP

• Understand the trend of raw material / feedstock related, update the information to commercial team, provide analysis on costs, new and cost savings activities. Develop strong partnership with suppliers.

• Monitor market trends, competitor strategies and market suppliers, provide analysis on costs, new and existing and review cost to achieve savings. Establish r/s with suppliers to leverage the needs in term on tight supply situation as well as to be ahead of the market requirement.

• Contribute and communicate the impact on Procurement activities to new business initiatives and projects. Involve in Global procurement project activities.

Vendor Management

• Assess and evaluate supplier’s performance reviews, compiling data relating to supplier performance to enable evaluation.

• To audit supplier supply capability and quality standard when required. Maintain proper documentation in accordance with ISO procedures.

Job Requirements:

• Degree Holders with at least 5 years of working experience in end to end procurement related field in manufacturing environment

• At least 5 year(s) of working experience in related field preferably in petrochemical or polymers related industry

• Possess strong sourcing and negotiation skills.

• Accountable team worker, proactive, problem solving and analytical abilities.

• Strong interpersonal and communication skills to work productively and collaboratively with multi-functional teams to achieve business goals.

• Candidates with good experience in petrochemical raw material commodity price trend analysis will be at advantage

• Familiar with SnOP process would be added point

• This position required to manage overseas vendor from China

The Network Operations Engineer ensures network stability and oversight, focusing on routing, switching, perimeter security, traffic management, and emerging technologies like Software Defined Networking. They require a basic understanding of networking protocols, the ability to adopt new technologies, and strong troubleshooting skills using proactive and reactive tools, all aligned with the firm's standards and policies.

This role involves collaboration with internal teams, external providers, and stakeholders, including architecture, engineering, and management, with occasional interaction with senior leadership. Strong communication, problem-solving skills, and the ability to work independently or in diverse teams are essential. Adherence to established standards, templates, and systems is critical to the success of the role and the organization.

Qualifications:

• 2 or more years’ experience in Networking-related disciplines within a design, implementation, or operations role
• Basic understanding of JIRA, Confluence, Agile framework & SCRUM ceremonies
• Relevant Industry certifications in Network Technologies
• Cloud or Software Defined Networks knowledge and experience
• Experience with SDN; Cisco ACI, VMware NSX, Arista CloudVision
• Experience with SDWAN, preferred if on CloudGenix (Palo Alto)
• Experience with automation tools such as Python, Ansible, YAML or Django, API calls (to ticketing systems and network devices), and frontend web development
• Experience working in an Agile environment
• Experience with other network technologies

This position is not open to candidates who require visa sponsorship.

Candidate must also be able to work in shift arrangements.

We regret to inform that only shortlisted candidates will be notified / contacted.

Job Reference: Alfa Agahari JN -122024-47049

EA Registration No.: R22110376, Blassius Alfa Putra Agahari

Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA License No. 10C4544

Objectives of the position:

This role is for the Customer Quality Support for Company’s product distribution where Customer’s feedback & Product Quality requirements / issues are handled. The person will be responsible to handle Customers requirements such as complaints, test data & other technical information as requested. Customer complaints handling will also include the necessary communication with all the stake holders (Customer, Supplier, CS, PP, SVM, LOG). Knowledge in cable testing and specification requirements will be required to understand Customer complaints (technical & logistics).

Key Responsibilities:

1. Manage Customer complaint processes such as acknowledgement of the complaint, updating into SAP, keeping track of the complaint, closure of the complaint & summarizing for monthly reporting. Proper handling of customers’ needs by providing accurate and timely information on enquiries related to cable standards, test reports and handling of customer complaints.

2. Track supplier quality by means of in-coming inspection when required or arise from Customer complaints. Update results in SAP system and release inspected lots according to the usage decision defined. To generate supplier CAR and track for corrective action by liaising with the supplier.

3. Familiar with and comply to international cable testing standards and procedures. Contribute to achieving company & department KPIs through due diligence, duty of care & personal accountability for Quality assurance in all tasks.

4. Liaising with relevant departments to effectively close the Customer complaints

5. Maintain records in SAP

6. Operate Laboratory test equipment when required

7. Assist Customer’s Technical enquiries e.g Product Test Report, RoHS, REACH, CE

8. Supplier claim processes and 8D report.

9. Prepare and issue Customer Test Certificates & COC

10. Assist in other day to day activities related to QA department as assigned by Superior.

Skills & Qualification:

▪ Min. Diploma or Degree in Engineering (Electronics / Electrical) or equivalent

▪ Min. 2 years’ experience in electrical / electronic product testing and qualification. Training will be provided.

▪ Knowledge in ISO 9001 : 2015 QMS standard.

▪ Must be able to operate lab equipment (calliper, visual scope, resistance checker, High voltage tester).

▪ Prior experience in SAP system is required for this role. Knowledge of cable product testing is an added advantage.

▪ Good written and communication skills

▪ Good customer handling skills and able to communicate to all levels in the organization

▪ Proficient in Microsoft Words and Excel

▪ Addresses present issues immediately and independently

▪ Possess self-confident and willing to share opinions and expertise in discussions

▪ Anticipate potential problems and takes action to avoid crisis

▪ Provide support to colleague in the Department and work as a team to achieve Department goals and targets

Job Description & Requirements

Requirements:

· Responsible for assisting Project Manager, manager to plan, manage and ensure smooth implementation and monitor of projects assigned from inception to completion on time and of desired quality

· Responsible for assisting to manage and monitor site operation, workers and contractors

· Responsible for effective site administration which include site safety and control of materials and machinery on site

· Solving complex problems

· Monitoring compliance to applicable codes, practices, QA/QC policies, performance standards and specifications

· Interacting daily with the clients to interpret their needs and requirements and representing them in the field

· Other duties as assigned

Requirements:

· Bachelor Degree

· Posses minimum 2 years of relevant work experience

· Possess Certificate in Building Construction Supervisor Safety

· Possess work at Height Supervisor Certificate

· Good interpersonal and communication skills

· Sound knowledge of construction safety regulations

· Working knowledge of construction tools, machinery and equipment

· Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems

· Organizational and Troubleshooting Skills

· Can work well in a team

· Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others

· Can multitask, must help to do general work if required

· Ability to focus and keep calm under pressure

· Ability to keep track of multiple projects

Job Description:

• Analyse client needs, scope problems, and develop business cases to address them.
• Document requirements, source, and evaluate alternatives, and recommend suitable solutions that best aligns with specific client needs.
• Collaborate with client and application vendors for solution design and to seek clarification and acceptance.
• Design, develop, and deliver software applications that satisfies customer expectations.
• Improve software quality using XP practices, including code review and unit testing.
• Prepare architectural and other technical documentation.
• Assist Business Analysts with user stories elaboration.
• Support QA teams with test automation and bug fixes.
• Assist DevOps teams with build and release automation.
• Work with Client users to ensure smooth deployment and adoption of new solutions.
• Assess business needs for service requests and the impact of enhancements to the system.
• Evaluate problem resolution approaches and implement effective recovery plans for ICT incidents, establishing processes to prevent recurrence.
• Understand IT management policies, quality management policies, and security guidelines to ensure compliance in development processes.

Job Requirements:

• Degree or Diploma in Computer Science, Computer/Electronics Engineering, Information Technology or related disciplines.
• Prior experience with version control systems such as Git.
• Proficiency in front end technologies such as Angular.
• Prior experience in backend technologies such as Java, Python, Node.js.
• Proven experience in low code application platforms such as Pega.
• Knowledge in one or more of the following processes: agile processes, continuous integration/deployment, cloud/PaaS platforms (e.g., AWS, GCP), serverless frameworks, and container technology like Docker would be an added advantage.
• Prior experience with low code development and wireframing tools such as Figma
• Familiarity with unit testing.
• Additional advantageous traits include being self-driven, independent, strong problem-solving skills, good communication, interpersonal skills, and excellent presentation and listening abilities.
• Hands-on experience with at least one full project development lifecycle in Pega.
• Relevant professional certification in Pega is a plus.
• Prior experience in Agile and UX development environments is an added advantage.
• Advantageous skills include consulting or business analysis experience, knowledge of system solutioning for mid/large-scale projects, understanding of web services, REST APIs, sFTP, and security concepts.
• Extensive experience in defining UAT test scenarios and facilitate SIT and UAT tests.
• Ability to define system interface specifications.