Position: HR/Account Executive

Duties:

• Perform daily accounting & finance duties including receivables and payables processes, general ledger, tax and bank reconciliation, etc.

• Preparation of monthly financial and management reports

• Support audit and tax queries

• Liaise with banks on banking transactions

• Manage timely closing process and reconciliations, including for intercompany transactions

• Inventory stock checking report from 2 outlets and office. (Important items and liquor), internal stock transfer record.

• HR duties such as preparation of payslip, CPF filing, annual IR8A filing, employee contract (included Annual, Slick, PH leave), foreign workers permit application • Support and liaise on marketing events

Nature of Job:

• 5.5 days’ work week

• Leave, medical & insurance coverage

• Able to travel to different outlet branch and office

• East Coast area

Requirement:

• Minimum Diploma in Accountancy or equivalent qualification in the accounting fields.

• At least 2 to 3 years of relevant working experience in an accounting environment, preferably in F&B

• Use company Xero systems

• Proficiency in Microsoft Excel other Microsoft Office skills.

•Take care of the sales administration,including quotations, invoices, DOs, etc.

• Receive and process online orders - website and WhatsApp

• Record all returns, waive, exchanges, refunds orders and report to director

• Collect daily Sales cash and check in and out pretty cash each week.

• Coordinate with contractors to fix any emergency or urgent matters

• Communicate with clients on requirements

• Able to start work immediately or short notice period is preferred

Personal Attributes:

• Excellent interpersonal and communication skills, driving licence will be better

• Strong initiative and problem-solving skills.

• Agility to change, mature, independent, hands-on, able to work under stress and have a strong sense of responsibility.

Duties:

Responsible in running the operations of the café. Responsible for opening and closing of café. Lead the entire F&B team, Establish targets, KPI’s, schedules, policies and procedures. Coaching and training of service staff. Maintain high level of service standard and cleanliness of café. Comply with all health and safety regulations. Building strong rapport with guests. Handle guest feedback/complaints. Handling of staff roster and schedule.

Job Requirement

1. Min 2 year of relevant experience in supervisory role in F&B environment
2. Preserve excellent levels of internal and external customer service
3. Identify customers needs and respond proactively to all of their concerns
4. Good F&B and POS knowledge, able to use MS office
5. A hands-on person in delivering F&B services
6. Creative and positive working attitude
7. Work with passion, zest, energy and professionalism

Job Responsibilities

• Fully utilize in-house system to perform cost in and cost approval for shipments includes air freight, logistics and trucking shipments
• Generate and send out invoice to customer on time
• Ensure invoice are in order and are bill correctly
• Attend to customers queries on billing disputes and seek clarification on billing information and respond to customer promptly
• Perform closing activities and ensure timely closing
• Coordinating with other departments to ensure the accuracy of billing information
• Closely monitor to ensure 3rd party company and part-timers on timely invoicing
• Other assignments assigned by the Management

Requirements

• Possess minimum GCE “A” Level or Diploma in Logistics/Supply Chain or equivalent.
• At least 1-2 year of billing or invoicing experience
• Proficient with Microsoft Excel
• Ability to multi-task, prioritize, and manage time effectively
• Good working attitude and independent, able to work as a team
• Preferably those with experience in Freight Forwarding will be an advantage

At Baker Tilly Singapore, we welcome highly motivated and committed individuals who share our core values to join us. We are committed to our values of leading by example, delivering quality services with integrity, communicating openly, acting ethically, and fostering a community built around civic responsibility and teamwork.

We are looking for an IT Executive, who will be involved in the installation, configuration, and troubleshooting of hardware and software systems.

In this role, you will:

• Install, configure, and troubleshoot hardware and software systems, including operating systems, applications, and network components.
• Microsoft 365 administration on Intune, Entra ID, Sharepoint, Exchange, and Defender.
• Server administration on cloud and on premise, Domain Controller, Active Directory, IIS, DNS, VOIP, LDAP.
• Network administration on firewall, switches, VPN, VLAN, WiFi controller.
• Resolve Level 1 and 2 computer or application issues to local and remote users.
• Escalation of Level 3 Application Issues to third-party vendors.
• Maintain proper logging and maintenance of help desk requests via ticketing system.
• Conduct regular system backups minimize data loss in the event of a system failure.
• Maintain IT related Fixed Assets to support onboarding/ offboarding process.
• Maintain and ensure compliance with all IT/ISO related policies and procedures.
• IT project coordination and vendor management.

We are looking for people with the following:

• Diploma / Bachelor's degree in Computer Science, Information Technology, or a related field.
• 2-4 years of experience as an IT Systems Administrator or similar role
• Familiarity with Windows systems and environments
• Proven experience on Microsoft 365 platform and Cloud Iaas
• Experience with networking concepts and technologies
• Experience with Cisco Meraki and Microsoft Power Platform is a plus
• Knowledge in cybersecurity practice is a plus
• Excellent problem-solving and communication skills, team player and able to work independently with minimal supervision

We regret that only shortlisted candidates will be notified.

This is a 6 month contract position attached to a Community Club. Location: Bishan area

The main scope of duties is to serve as Administrator and the go-to person for contract management, deposit receivals and managing queries for the Community Garden located at a HDB Block.

Job Scope

-Manage onboarding and offboarding of residents

-Assist with plot allocations and deposit collections

-Regular spot checks on plots to ensure planting is done within requirements

-Manage and answer residents’ enquiries

-Conduct regular checks and assist with follow ups on facility damages.

-Assist with enquiries from CC counter

-Provide administrative support during meetings

-Preparation of relevant paperwork

Requirements
-Diploma

-Experience in managing community and wellness projects would be helpful

-Proficient in IT skills (MS Office) and social media e.g. Facebook

-Medically mobile as you will require go to the community garden at times for recce.

Working Hours

Monday to Sunday: 4 weekdays and 1 weekend (5 day work week)

AM shift: 9am to 6pm

PM shift: 1pm to 10pm

OFF days: 1 weekday and either weekend

To Apply:

WhatsApp resume: 8023-1992 or

Email resume to: [email protected]

1. Manage the full spectrum of General Ledger.

2. Maintains a master list of monthly journal entries.

3. Advise other sections’ month end journal entries as and when required.

4. Handles intercompany transactions in SAP.

5. Review open PO list and accrue when necessary for month-end closing.

6. Involves in expenses variance analysis during month-end closing and year-end closing.

7. Prepares financial statements and disseminate monthly departmental P&L and related details.

8. Prepares monthly bank reconciliation.

9. Prepare, compile and review balance sheet schedules.

10. Assists in computation of quarterly GST Input Tax Returns.

11. Review reconciliation of suppliers’ statement prepared by Accounts Payable.

12. Monitors cash flow and prepare cash flow forecast.

13. Oversees the preparation of account reconciliations, verify receipts and payment details with transaction documents review and validate accounting entries.

14. Liaise with and handle external auditor during financial audit.

15. Assist in yearly financial budget.

16. Responsible for the full spectrum of fixed asset management.

17. Maintains the fixed asset register, additions & disposal schedules.

18. Ensures all fixed asset invoices are posted into accounting system with the appropriate account / asset number assigned / detailed asset descriptions on a timely basis.

19. Responsible in maintaining fixed asset records and performing of depreciation run in the SAP accounting system.

20. Perform depreciation reasonableness test before month-end closing to ensure accurate accounting of depreciation.

21. Maintain and tag fixed asset purchased.

22. Verifies and audit fixed asset disposed.

23. Assist to prepare year end audit schedule for fixed asset and asset reports for tax filing purpose.

24. Stand-in for Accounts Payable as and when required.

25. Involves in expenses variance analysis during month-end closing and year-end closing.

Education & Work Experience

1. Diploma in Accountancy or similar qualifications

2. Minimum 3 years’ relevant experience, preferably in a hotel environment.

3. Possesses good analytical and interpersonal skills

4. Proficient in accounting principles with working knowledge in a computerized accounting environment, especially SAP is preferred. Good knowledge in MS Excel is an advantage.

5. Proactive, meticulous and independent individual.

• To contribute to the distinctive ethos of the school, as laid down in its Mission statement in all areas of contact and responsibility, in relationships with staff and pupils.
• To support the HOD/ICT in the management of school based initiatives.
• To provide ICT Technical Support and assistance in the school.
• To support, research and recommend in the procurement of ICT or AV resources and infrastructure for the school.
• To manage user accounts of administrative portals for operations,required by the school. within the constraints of appropriate security, following guidelines stipulated by MOE and the school. e.g. Apple School Manager, Mobile Device Management Portals, Google Workspace, Microsoft 365, Adobe Admin Portal, etc
• To perform diagnostic service of computing and AV devices in school.
• To take charge of loans of school equipment, and manage insurance with relevant parties when defects arises during warranty period.
• To maintain and manage the periodic replacement and condemnation of ICT equipment.
• To support stock-take of ICT assets and stores together with other members of IT Support Team.
• To man and support all ICT helpdesk requests. e.g. password resets, device loans, device troubleshooting, application installation/deletion and servicing requests.
• To perform recordings for events, lessons and competitions.
• To setup/support Audio Visual for events, assembly and meeting.
• To take charge of AV management and maintenance
• To carry out any other duties as assigned by P,VP,HOD/ICT and ICT Manager/Associate.

Qualification:

• Preferably possess Diploma in Information Technology (or equivalent)
• Proficient in spoken & written English & Mother Tongue.
• Good communication skills, able to give advice on relevant ICT systems and policies
• Good team player who enjoys working with staff and students
• Positive attitude.
• Able to work in a fast-paced environment.
• Willingness to learn
• Proficient in ICT systems, software or hardware
• Proficient in photography, videography, and graphic design or animation
• Able to troubleshoot system and equipment faults.
• Must have at least 2 years of experience in similar job scope required for this position.
• Has experience working in an Apple iPad PDLP school.

Responsibilities

• Timely submission of management reports with analysis write up

• Responsible for full sets of accounts for Hospitality Department

• Ensure accounting records are maintained in accordance to FRS and all statutory

requirements

• Liaising with internal and external parties in relation to their scope of work

• Other ad-hoc duties as assigned

Requirements

• Candidate must possess at least a Diploma/ Degree in Accountancy

• Minimum 2 year of relevant accounting experience in a similar role

• Experience with SUN Accounting system is an added advantage

• Experience in Hotel Industry is an added advantage

• Proficiency in Microsoft Office is required

• Willingness to learn, and take on additional tasks when being assigned

• Possess good communication and interpersonal skills

• Organised, meticulous, deadline oriented with good time management skills

**We regret to inform that only shortlisted candidates would be notified**

Ministry of Crab is a premier seafood restaurant celebrating Sri Lanka’s iconic mud crabs and freshwater prawns. The restaurant has been one of only two restaurants from Sri Lanka to be recognized on the prestigious ‘Asia’s 50 Best Restaurants’ list (2015 – 2022). With international outposts in Colombo, Shanghai, Bangkok, Maldives, Chengdu and Mumbai the restaurant continues to expand internationally soon to open in Melbourne and Kuala Lumpur.

We are seeking a talented and results-driven individual with experience in the F&B (Food and Beverage) industry to play a key role in driving the growth of Ministry of Crab’s flagship outlet at Dempsey, Singapore.

Only Singaporeans and Permanent Residents (PR holders) are eligible to apply.

What you will be doing:

• Generate leads and opportunities by leveraging new and existing partners to drive engagement and increase revenue.
• Identify and evaluate new revenue avenues such as corporate events, private dining, curated experiences and collaborations.
• Identify and engage with concierge services, corporates, high net worth individuals, private member clubs, business associations and other social organizations to promote events and preferential offers.
• Identify and engage with suitable KOL’s to create collaborations and visibility for Ministry of Crab.
• Work closely with guests to understand their event requirements, preferences, and budget, and develop customized event proposals and packages that meet their needs and exceed their expectations.
• Collaborate with the Marketing/PR team to develop effective branding and marketing strategies to promote the restaurant’s offers and collaborative activities.

Job Requirements

• Diploma or higher qualification in Hospitality, Marketing, or a related field.
• Proven track record (at least 3 years) in business development or marketing within the F&B industry, with a focus on restaurants.
• Exceptional communication and presentation abilities, both written and verbal.
• Strong networking and relationship-building skills to establish partnerships and collaborations.
• Able to show initiative and strong negotiation skills.
• Creative and strategic thinking with the ability to identify and capitalize on new business opportunities.
• Take ownership and work within demanding targets.
• Social Media experience would be advantageous.

If this sounds like you, we invite you to join our dynamic team. Help us grow our brand and expand our reach in the exciting and competitive F&B market. Apply now and be a part of the global Ministry of Crab family!

Please send your resume to [email protected]

Main Responsibilities:

As a Senior Administration & Business Support Executive, you are responsible for the day-to-day operations of the office and playing a key role in creating a safe and pleasant workplace environment for the company. This includes the management of all vendors including building management, all third-party service providers (cleaning staffs) and vendors. You are also the primary contact point with our business travel providers and in providing Executive Support for Senior Management as required. You will also be required to support on other administrative activities such as coordination and support of internal visitors and company events and in receiving external guests.

• Manage day-to-day operations of the office, ensuring a safe and welcoming office environment for all staffs
• Manage office pantries, key 3rd Party service providers (Cleaning Staffs) and Building Management/Landlord
• Manage all vendors (Office Supplies, Services) to deliver efficient and cost-effective support for daily operations
• Liaise with external vendors and manage office maintenance servicing for pantry facilities and appliances, landscaping, and overall office cleanliness
• Monitor office inventory and vendor contracts (service and maintenance) and ensure office is fully equipped to support day-to-day operations
• Act as the primary contact point for business travel providers, ensuring staffs have high quality and seamless travel experience and manage relationships with hotels and airlines
• Support in procurement of corporate contracts
• Update and track office administration expenses and monitoring of annual budget
• Coordinate and support office events and arrangements such as travel logistics, restaurant/venue booking and liaison
• Organize and sort company correspondences including coordination of internal and external courier activity
• Keep track of joiners and leavers and manage administration on/offboarding, profile creation/deletion
• Coordinate with HR and manage company merchandise
• Check and submit vendor/travel invoices for processing
• Provide business support to Senior Executives such as arrangement of travel and hotel bookings, calendar appointments and business claims as required
• Responsible for upholding the appearance of the reception area, creating a positive experience for internal and external guests
• Ensure external guests are professionally received and directed as required
• Support internal visitors to Singapore Office including hotel bookings, visa/invitation letters and general logistics

Experiences:

• At least 3-5 years’ relevant working experiences in Secretarial / Administration / Cabin Crew background in a fast-paced MNC environment

Other skills (Computer Skills, etc):

• Proficient in MS Office (Word, Excel, PowerPoint, Outlook)
• Highly effective communication skills to work with internal/external stakeholders in a fast-paced, multicultural and diverse setting
• Good organization and time management skills
• Meticulous with a keen eye for detail
• Proven ability to handle confidential and sensitive information with discretion
• Self-motivated, confident, and mature approach
• Able to juggle multiple priorities and concurrent tasks
• Willingness to learn with positive attitude
• Team-player

Languages:

• Proficiency in English and Bahasa/Mandarin to work with internal/external stakeholders who converse only in English, and with Bahasa/Chinese counterparts who converse only in Malay/Mandarin

Academics:

• Diploma/ Degree in Office Administration/ Business Management/ Secretarial Studies or any related field of study

Job Description & Requirements

• Perform daily Accounting & Finance duties including receivables and payable process.
• Consolidate accounts and ensure compliance with accounting standards.
• Assist in group consolidation reports.
• Support Audit and Tax queries
• Manage timely closing process and reconciliations including for intercompany transactions.
• In charge of GST Filling
• Any other duties & responsibilities assigned by superior.

Key Attributes:

• Diploma in Accounting & Finance or equivalent
• At least 2-3 years of experience in Accounting & Finance
• Strong understanding of accounting principles
• Ability to work in a fast paced and independently with minimal supervision.
• Ability to work independently with a high degree of accuracy and efficiency.
• Hands on experience with MYOB Software

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Manage the execution of learning administration processes.
• Co-ordinate logistics and arranging resources essential for various activities.
• Ensure the upkeep of training facilities and equipment.
• Supervise and manage Student Assistants (SAs) for course support.
• Provide administrative support, communicating with participants, and handling stakeholder management.
• Facilitate seamless operations of Academy courses through logistical and administrative support.
• Lead and manage a team of course support staff and student assistants.
• Manage both face-to-face and online courses, ensuring their effective administration.
• Occasionally required to work on weekday evenings or weekends; compensated with flexible time-off or off-days.

• Degree or Diploma holder with at least 2 years of relevant experience.
• Service-oriented mindset with keen attention to detail and proactive problem-solving.
• Strong collaboration and communication skills for effective teamwork and stakeholder engagement.
• Proactive interest in optimizing processes for increased efficiency.
• Preferred experience in training, administration, or course co-ordination.

#LI-LK1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Job Purpose

Seeking an organized and detail-oriented Executive, Products to assist product / project managers in planning, executing, and monitoring product / project activities. Your responsibilities will include preparing product / project materials, coordinating schedules with internal and external stakeholders, tracking progress across products / projects, and ensuring timely deliverables. Strong communication skills and the ability to collaborate across teams are essential.

Responsibilities

• Assist the product manager in the development of product management documents such as presentations, budgets, schedules, and plans
• Execute product / project management administrative and bookkeeping tasks such as managing invoices, purchase orders and inventory reports, among other financial documents
• Supervise the product / project procurement process, if any
• Meeting with project stakeholders to assess their needs and define project requirements, acceptance criteria and project timelines
• Coordinate the allocation of project resources to ensure the product / project team has what’s needed at the right time
• Be the liaison between the product team and project stakeholders (internal and external) throughout the product life cycle
• Help product managers monitor project progress and performance and provide updates to project stakeholders
• Schedule internal and external stakeholder meetings, document and generate reports
• Foster cross-team collaboration to help product team members complete project tasks and produce deliverables

Qualifications & Work Experience

• Bachelor’s degree or equivalent experience preferred.
• Proficiency in Microsoft Office. Familiarity with any project management tools will be helpful (e.g. Slack, Trello).

Skills

• We are looking for an independent and resourceful self-starter who is flexible and comfortable working with ambiguity and uncertainty.
• The incumbent should thrive in a fast-paced work environment which encourages critical thinking and problem solving.
• A strong level of written and spoken English is critical. Being able to speak and write in Mandarin to Mandarin-speaking stakeholders and partners is advantageous.
• Incumbent should be detail-oriented and have Project Management and Time Management related skillsets.
• Incumbent should have strong interpersonal skills and have the ability to foster collaborative teamwork across teams/ organisation.
• Knowledge in financial and budget management will be useful.

Job Responsibilities

• Manage all daily air import operations and documentation.
• Monitor air freight shipments, logistics, and trucking using the in-house system.
• Coordinate with team members, vendors, and customers to ensure smooth transactions for all import shipments.
• Raise cheque request and prepare payment for agent clearance shipment or to purchase permit.
• Manage costing and billing, and ensure timely payment from customers.
• Handle customer inquiries promptly and effectively.
• Maintain accurate and organized document filing.
• Other assignment assigned by the management

Job Requirements

• Minimum 1-2 years related working experience, preferably in freight forwarding industry
• Proficient with Microsoft Excel
• Ability to multi-task, prioritize, and manage time effectively
• Exceptional customer service and follow up skills
• Good team player with good interpersonal and communication skills

Job Description

• Establish client’s requirements and undertake feasibility studies
• Attend onsite and consultants’ meetings and liaise with clients, architects and associate consultants in the administration of projects
• Interpret engineering drawings and specifications to calculate project costs
• Prepare various main building contracts, piling contracts and nominated sub-contracts for tender and contract formalization
• Measure and take off quantities for architectural and structural work elements
• Administer pre and post contract and consultancy work
• Assess variation orders, prepare interim valuations, cost plans and budget studies
• Compile contract documents for execution
• Understand and adhere to the statutory building regulations
• Undertake cost analysis for repair and maintenance of project work
• Allocate work to subcontractors
• Analyze outcomes and write detailed progress reports
• Maintain awareness of different building contracts in current use
• Valuing completed work and arrange payments
• Provide advice on contractual claims

Qualifications

• Degree or Diploma in Building / Quantity Surveying or equivalent qualification
• Minimum 3 years of relevant experience in the built environment industry
• Previous internship experience within pre and post contract in consultancy environment would be of advantage
• Individuals of the highest caliber who are confident, driven and with excellent interpersonal skills
• Organized and able to handle stress
  

Job Responsibilities:

• Responsible for period-end closing activities such as GL Journal entries, bank reconciliation and ensure accurate and timely month-end and year-end closing of accounts.

• Prepare and perform review on Balance Sheet and P&L monthly schedules.

• Prepare monthly reporting package for group consolidation purpose.

• Tax reporting and compliance (e.g. GST/WHT/Corporate Income Tax).

• Support internal audit, statutory audit and related matters.

• Prepare monthly financial & management reports and the related analysis and commentaries.

• Support the preparation of the yearly budget. Perform financial analysis of actual results against budget/forecast.

• Responsible and maintain Fixed Asset Register and Inventory Register.

• Establish and enforce policies and procedures; provide trends and forecasts; explain processes and techniques; recommend actions.

• Improve on current processes, procedure and internal controls as required.

• Handle ad hoc assignments and projects as and when required

Requirements:

• Minimum diploma in Finance, or a related field.

• Minimum 2-3 years of general ledger experience.

• Good knowledge of Microsoft Office

• Experience in financial analysis for business segments will be an added advantage.

• A good problem solver.

• Good communication skills.

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Act as co-liaison with instructors of undergraduate and postgraduate courses on the stepped-up effort in Assurance of Learning processes.
• Compilation/organization of electronic, and scanning paper documents to comply with re-accreditation efforts.
• Preparation of documents, collection of data for accreditation submissions.
• Act as co-liaison between the Accreditation bodies and individuals within SMU who contribute to the accreditation process.
• Assist in general documentation and visualisation of data using infographics in reports and/or electronic media for accreditation reports and visits by external accreditation agencies.
• Administration of AOL assessments.
• Assist in organizing the site visits by peer-reviewers of various re-accreditation and external review processes.
• Logistical and event planning support.
• Assist in building and managing a virtual and hybrid sharing space and platform to archive and showcase accreditation material and resources for future audit visits.
• Other duties as assigned.

• Degree holder with some years of relevant work experience. Recent graduates may also apply.
• Good writing and analytical skills.
• Good communication and interpersonal skills, with the ability to interact well with faculty, staff, and students.
• A keen eye for detail and the ability to prepare informative and accurate reports.
• Able to validate data, identify data errors and rectify the mistakes.
• Strong computer literacy skills specifically in the Microsoft Suite.
• Able to use common graphic tools to present infographics and generate reports will be an advantage.
• Has initiative in work planning and able to work independently.
• Good time management.
• Able to handle confidential information.

#LI-KC1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

The Executive Assistant Manager, Rooms/Director of Rooms is responsible in managing all aspects of the Rooms Division including Housekeeping, Lobby Operations, Concierge, Raffles Butler and Floral Boutique at Raffles Singapore. He/she ensures the delivery of the Raffles Singapore guest excellence service experience throughout the entire guest journey meanwhile ensuring maximization of room revenue and productivity as well as developing managers and colleagues.

Primary Responsibilities

• Re-invents service every day to create the best guest journey – engaging, enticing, surprising, entertaining and fully individualised to each market and guest profile.
• Manages the Raffles Singapore guest experience by periodically reviewing and ensuring a seamless flow of processes together with the process owners; detects and evaluates possibilities for innovative enhancements.
• Supports all leaders within the division in upholding a flawless impression and perception of the Raffles Singapore services, products and colleagues through hands-on and smart operational leadership.
• Cooperates with the Finance team and ensures compliance of credit policies and procedures.
• Constantly identifies new revenue opportunities and improvement of existing revenue streams and upsell schemes.
• Ensures intelligent use of funds available by optimising spending yet ensuring availability of funds for needed improvements and new initiatives.
• Identifies and implements new opportunities for inter-hotel sales and in-house facilities.
• Seeks Constant improvement of quality in product and services.
• Ensures guests receive the experience as detailed in brand Standard Operation Procedure (SOP), Raffles Singapore Local Standard Operation Procedure (LSOP) as well as Leading Quality Assurance (LQA) and Forbes standards, and aims to achieve the scores and goals set by management.

Candidate Profile

Knowledge and Experience

• Diploma or Degree from preferably hospitality or related field.
• Minimum 12 years’ relevant experience with at least 5 years at a management level.
• Excellent communication skills in English and ability to communicate in a second language would be an advantage.

Competencies

• Possesses strong interpersonal skills.
• Ascertains and addresses guest/colleague needs.
• Directs, trains and motivates individuals and creates and maintains a cohesive team.
• Possesses good working knowledge of budgets, forecasting, profit and loss statements.
• Focuses on service with an eye for detail and an approachable attitude.
• Works well under pressure, analyzes and resolves problems, and exercises good judgment.
• Prioritizes and organizes work assignments and delegates work effectively.
• Self-motivates and shows good initiative in a dynamic environment.
• Ensures security and confidentiality of guest and hotel information.
• Possesses good computer and property management system skills.
• Flexible and able to embrace and responds to change effectively.
• Attentive to details including grooming standards and obsessed by quality and service excellence / guest experience / emotional luxury.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

Our client is an established and well-diversified group of companies, with building construction & civil engineering being one of their core activities. Currently, they are seeking for Accounts Executive to be part of the team.

JOB DIMENSION (SCOPE)

• Handle full set of accounts for monthly closing which includes:-

1. Raise invoices
2. Raise journals
3. Input of invoices and payment of invoices
4. Preparation of suppliers’ payment
5. Cash book maintenance
6. Cash flow projection
7. Monthly Management Reports
8. GST preparation and submission
9. Tax preparation and submission
10. Preparation and sending out the monthly Statement of Accounts to customers

• Quarterly, half yearly and year-end financial closing.
• Preparation of Financial Statements for year-end closing
• Preparation of Audit Schedules
• XBRL preparation and submission of Financial Statements
• Assist in internal and external audit
• Assist in tax and GST queries
• Ensure compliances of accounting standards and regulations
• Other duties as assigned by Departmental Manager.

JOB REQUIREMENTS

• Minimum 3 years of relevant working experience in accounting field
• A good team player, and able to work under fast-paced environment

Job Purpose

As an Executive, Data Analytics, your role will be pivotal in supporting data-driven decision-making processes and delivering valuable insights to support strategic initiatives. You will support in implementing Artificial Intelligence / Machine Learning (AI/ML), leveraging on data to enhance advertising strategies, improve ROI, and contribute to the organisational’s growth.

Please note that the incumbent will be hired on a 1 + 1 year contract.

Responsibilities

The duties and responsibilities are listed below. The list is not comprehensive and related duties and responsibilities may be assigned from time to time.

1. Data Analysis and Insights:

• Conduct in-depth data analysis to identify trends, patterns, and actionable insights from advertising campaigns.
• Perform a market-based assessment and execute new go-to-market strategies in the field.

2. Campaign Optimization:

• Collaborate with marketing and sales teams to optimize campaign performance through data-driven strategies.
• A/B testing and experimentation to improve ad creative, targeting, and messaging.
• Streamline and drive process improvements for operational excellence

3. Data Visualization:

• Create data marts, visually appealing and informative data visualizations to communicate findings and insights effectively.
• Develop and maintain dashboards and reports to track key performance metrics and provide actionable recommendations.
• Drive end-to-end data projects; identify issues, gather information from various sources, analyse huge data, interpret patterns and trends, build models, give recommendations, and create insightful automated reports.

4 . Artificial Intelligence / Machine Learning (AI/ML)

• Support and implement machine learning models and algorithms.
• Collect, preprocess, and analyze data to train and evaluate AI models.
• Support the building of predictive models to forecast advertising campaign outcomes and customer behavior.
• Collaborate with data engineers to integrate AI solutions into applications and products.
• Test and validate AI models and algorithms to ensure accuracy and reliability.

5. Data Quality and Integrity:

• Ensure data accuracy and integrity by cleaning, transforming, and validating data from various sources.
• Support data mining and forensic review for completeness & accuracy.

6. Reporting and Documentation:

• Prepare and present regular reports and documentation to internal stakeholders and clients.
• Be a steward of good data practices – robust documentation, process and knowledge sharing.

Qualifications & Work Experience

1. Qualifications:

• Bachelor's degree in a related field such as Statistics, Mathematics, Computer Science, or Marketing Analytics preferred.
• Proven experience as a data analyst or similar role in advertising, research or consulting industry will be beneficial.
• Strong analytical thinking and problem-solving skills.
• Excellent written and verbal communication skills.
• Attention to detail and a commitment to data accuracy.

2. Work Experience:

• Minimum of 1-3 years of relevant work experience in data analysis preferred. Experience in the advertising, research or consulting industry will be a plus.
• Demonstrated experience in leveraging data to drive advertising campaign success.
• Track record of creating actionable insights and contributing to campaign optimization.
• Experience with client-facing roles or presenting data-driven insights to clients is a plus.

Skills

1. Technical Abilities:

• Proficiency in data analysis tools and programming languages (e.g., Python, R, SQL).
• Experience with data preprocessing, feature engineering, and model evaluation.
• Strong experience with data visualization tools (e.g., Tableau, Power BI).
• Knowledge of statistical analysis and modeling techniques.
• Experience with data warehousing and ETL (Extract, Transform and Load) processes.
• Understanding of A/B testing methodologies and experimentation.
• Knowledge of machine learning algorithms is a plus.

2. Team Dynamics Abilities:

• Strong communication skills to effectively convey data insights to both technical and non-technical stakeholders.
• Collaborative mindset to work closely with cross-functional teams such as marketing, advertising, and IT.
• Problem-solving skills to address complex data-related challenges.
• Ability to mentor and provide guidance to junior data analysts.
• Adaptability to work in a dynamic and fast-paced advertising environment.

• Performs specific and moderate portions of a broader assignment of an experienced engineer.
• Gathers and correlates basic engineering data using established and well-defined procedures.
• Works on detailed or routine engineering assignments involving calculations and relatively simple tests.
• Proposes approach to solve new problems encountered using modifications of standard procedures or methods developed in previous assignements.
• Identifies discrepancies in results.
• Provides guidance to entry level engineers.
• Performs work in accordance with agreed upon budget and schedule with little supervision.
• Independently performs all the tasks necessary to complete primary design
• elements for engineering works. 
• Performance at this level requires developmental experience in a professional position.

Job Responsibilities:

• Oversee and maintain facilities at the centers, collaborating with contractors and vendors in adherence to all regulatory standards.

• Conduct regular inspections and contractor performance evaluations to drive continuous improvement.

• Ensure preventive, corrective, and ad-hoc maintenance is completed to meet required standards.

• Develop and execute processes to enhance operational efficiency and streamline workflows.

• Support the development of emergency scenarios and hospital tabletop exercises.

• Participate in setting up infrastructure and ensuring system readiness for operational activities.

• Manage fault reporting to address issues promptly.

• Ensure clinic infrastructure is adequate, safe, and functional.

• Track and report operational issues to management with timely feedback.

• Coordinate daily operations to ensure prompt, efficient services.

• Perform tasks following standard operating procedures, ensuring smooth and safe clinic operations.

• Monitor and compile statistics on clinical operations, key performance indicators (KPIs), and submit periodic reports.

• Gather and consolidate user requirements for projects, ensuring timely and budget-compliant completion.

• Maintain thorough documentation to support all maintenance activities and project administration.

• Continuously assess and improve operational workflows.

• Perform any other ad-hoc duties as assigned.

Job Requirements:

• Diploma in Engineering.

• Strong logical thinking and problem-solving abilities.

• High attention to detail and meticulousness.

• Proficient in Microsoft Office applications.

• Customer service-oriented.

• Effective communication skills (both phone and email).

• Previous experience in Healthcare/Medical care is an advantage, though not required.

• Independent worker with a proactive approach to operations improvement.

• Hands-on and team-oriented, requiring minimal supervision.

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Description

Grand Park City Hall is a sustainable sanctuary of modern comfort that takes pride and care in what we do and find joy in giving our best to positively impact people and the planet. We believe that true hospitality begins with service delivered with love and passion.

If you share our passion for service, we invite you to join us.

Discover your passion. Discover Love at Grand Park City Hall.

Job Responsibilities

· Co-ordinate the hotel’s food and beverage business activities such as sales, customer services, promotions etc.

· Ensure customer satisfaction are met through high quality and consistent food standards and services.

· Ensure quality relating to presentation, supervision and control of food & beverage service to maximize profit and customer satisfaction.

· Ensure that mise en place/side station is all set up with food items, non-food items such as crockery and chinaware before the shift commences.

· Replenish supplies and linen.

· Meet, greet and lead guests to their seats.

· Take food and beverage orders and serve them.

· Present and process payment bills.

· Perform any other job tasks as assigned.

Job Requirements

· At least 1 year of working experience in any F&B-related field.

· Outgoing, meticulous and service-oriented.

JOB SUMMARY

Exhibits culinary talents by personally performing tasks while assisting in leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Assists in supervising all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing) as applicable.

CORE WORK ACTIVITIES

Assisting in Leading Kitchen Operations for Property

• Provides direction for all day-to-day operations.
• Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps.
• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Serving as a role model to demonstrate appropriate behaviors.
• Ensures property policies are administered fairly and consistently.
• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
• Supervises and coordinates activities of cooks and workers engaged in food preparation.
• Demonstrate new cooking techniques and equipment to staff.

Setting and Maintaining Goals for Culinary Function and Activities

• Develops and implements guidelines and control procedures for purchasing and receiving areas.
• Establishes goals including performance goals, budget goals, team goals, etc.
• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.
• Manages department controllable expenses including food cost, supplies, uniforms and equipment.
• Participates in the budgeting process for areas of responsibility.
• Knows and implements the brand's safety standards.

Ensuring Culinary Standards and Responsibilities are Met

• Provides direction for menu development.
• Monitors the quality of raw and cooked food products to ensure that standards are met.
• Determines how food should be presented, and create decorative food displays.
• Recognizes superior quality products, presentations and flavor.
• Ensures compliance with food handling and sanitation standards.
• Follows proper handling and right temperature of all food products.
• Ensures employees maintain required food handling and sanitation certifications.
• Maintains purchasing, receiving and food storage standards.
• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.

Ensuring Exceptional Customer Service

• Provides and supports service behaviors that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
• Interacts with guests to obtain feedback on product quality and service levels.
• Responds to and handles guest problems and complaints.
• Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations.
• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.

Managing and Conducting Human Resource Activities

• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Ensures employees are treated fairly and equitably.
• Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations.
• Administers the performance appraisal process for direct report managers.
• Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition.
• Observes service behaviors of employees and provides feedback to individuals and or managers.
• Manages employee progressive discipline procedures for areas of responsibility.
• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.

Additional Responsibilities

• Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.

At TeleClick, we are committed to creating exceptional employee experiences where everyone is provided with equal opportunities for individual professional growth.

Job overview

Your primary responsibility is to achieve customer satisfaction and ensure long term partnerships with existing and new customers. If you are hardworking and sales-driven, we are looking for you!

Job description

-Achieve and exceed sales target assigned

-Attend to customers’ enquiries on timely basis

-Provide excellent customer service and handle feedback and complaints

-Maintain and develop customer relationships through an individual approach

-Engage in telemarketing to make appointments with potential leads

-Be proactively engaged in maximizing sales opportunity

-Process and arrange sales of product and liaising with internal department

-Consistent follow up after-sales and handle related paperwork

-Prepare for meeting and document sales activities

-Upkeep knowledge of sales, promotions, policies and product

-Perform other duties as assigned

Job requirements

-Highly responsible and reliable

-Has initiatives to problem solve, positive attitude, fast learner

-Outgoing with strong sales skills

-Excellent communication and interpersonal skills

-Result and customer oriented

-Hardworking and good physique

-Desire to thrive in a collaborative environment where team work is the key to success

-Min. Diploma or Fresh grad, willing to learn

We are expanding and welcome all service-oriented individuals to join us.

If interested, please send resume to [email protected]

*Only shortlisted candidates would be notified*