Job Description

The Crewing Executive ensures the efficient and effective management of crew for a fleet of bunker tankers. This role involves recruitment, scheduling, training, and ensuring compliance with maritime safety and labour regulations.

Job Responsibilities

· Handle Crews’ Payroll

· Foreign Worker Levy Application

· Maintaining and updating of Crews’ Certificates/Passports/Seaman Book

· Applying and renewal of Work Pass /S Pass for Crews and handle all MOM matters

· Applying for MPA Manning License for Vessels Certified Crews

· Liaise with insurance companies for Security Bond Applications for Individuals Crews

· Handle foreign embassies applications from time to time

· Compliance and Confidentiality

· Audit and Risk Management

· Policy Development and Crisis Management

· Reporting and Analysis

· Coordination and Communication

· System and Process Optimization

· Crew Scheduling

· Recruitment and Selection

· Training and Development

· Compliance and Documentation

· Budget Management

· Safety and Welfare

· Emergency Response

Job Requirements

· ‘O’ Levels or Diploma equivalent qualification

· Preferably at least 2 years of similar working experience under shipping environment

· Good team player and able to work with minimum supervision

· Able to speak Bahasa Malayu & Bahasa Indonesia

· Able to work independently and be a team player at the same time

· Good organization skills

· Good interpersonal, communication, and computer skills.

· Proficient with MS Office applications

Additional Duties:

Assist with special projects related to crew welfare, cost management, or other departmental needs as assigned by the Fleet Manager or Management.

Working hours:

Monday to Friday : 9am to 6pm

Saturday : 9am to 1pm

Location: Airport Cargo Road

Responsibilities

• To assist with permit declaration
• Monitor import and export shipments
• Prepare documents (airwaybills and bill of lading)
• Data entry
• Check the cargo in the warehouse
• Any ad-hoc duties as assigned

Requirements

• Possess some knowledge in Air/Sea logistics will be an advantage
• Able to use and handle Microsoft Office and all emails

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be notified

We wish you all the best in your career search.

You are welcome to visit our website at www.rdtpsg.com

RD Trusted Partners Pte Ltd| EA License No.: 24C2352

Chee Wei Qian (Sandy) | EA Personnel No.: R24125920

Role & Responsibilities:

• Handles a full set of accounts including accounts payable, receivable, general ledger, etc.
• Reconciliation of Balance sheet accounts including creditors, intercompany, fixed assets and banks
• Consolidation of management accounts and financial reports
• Prepares quarterly GST submission and other statutory returns
• Oversee monthly payroll computation and handle queries regarding payrolls
• Cash flow and other financial forecast

Requirements:

• Minimum Diploma/Degree in Accounting & Finance, or equivalent
• Candidates with 1 year of relevant working experience preferred
• Knowledge in Xero would be advantageous
• Proficient in Microsoft Office, including Word and Excel
• Team player with good analytical skills
• Candidates with no experience are welcome to apply

The Responsibilities:

· Responsible for processing invoices, claims, petty cash, etc.

· Support in monthly closing including recording recurring transactions, posting accruals, etc., to ensure consistency in reporting.

· Handle quarterly GST submission.

· Coordinate the annual statutory audit, including preparation of reports and addressing auditors’ queries.

Ideal Candidate:

· Holds a Diploma or Bachelor’s degree in Accounting or equivalent qualification.

· Has over 3 years of experience in an Accounting or Finance role.

· Able to work independently as well as part of a team.

· Excellent communication and interpersonal skills.

· Highly detailed-oriented.

· Proficient in MS Office (Excel, Word, etc.).

· Singaporean and PR.

· Contract Duration: 6 months (with the possibility of conversion to a permanent role if suitable).

• Evaluating campaign performance and data analytics

• Liaising with frontend and backend departments to promote programs and campaigns

• Working closely with team and coordinators

• Website and social media platform content update and content writing

• Organising events, exhibitions and promotional activities

• Ensuring marketing plans are executed according to the project timeline

• Organised, meticulous, results-oriented and can handle stress and tight deadlines

• Ability to multi-task and prioritize tasks in a fast-moving environment

• Possess great communication skills, creative, resourceful and a team player

• Handle customer complain

• Able to speak English and Mandarin to oversee Marketing activities with Chinese-speaking partners and agencies

• Assist in any ad-hoc duties when assigned

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

You will be responsible for administrative duties in the daily operations of the company.

Key Responsibilities as following:

· Manage incoming phone calls and correspondence (e-mail, letters, packages etc.)

· Provide general administrative support, coordinate office activities and operations to ensure the efficient operation of company.

· Manage all paperworks & data entry such as issue Purchase Order, Delivery Order, Invoice & etc.

· Ensure good function of office facilities and equipment and keep track of office supplies inventory.

· Provide assistance and adhoc duties that may be assigned whenever necessary.

Responsibilities:

· Responsible for Sales target set for the business.

· Perform daily sales activities such as prospecting calls, customer appointments, presentations, proposals and closing orders.

· Engage with all clients in the market area to ensure high levels of clients' satisfaction.

· Keep abreast of product applications, market conditions, competitive activities and industry trends.

Requirements:

· Must have good business acumen.

· Good communication and interpersonal skills are essential.

· Must be service & results oriented

· Able to work on weekend and public holiday

Department: Finance & Accounting

Industry: Construction ( Aluminium & Glass)

Job Overview:
The Accounting Executive manages and maintains accurate financial records, ensures compliance with accounting principles, and supports the organization’s economic health. This role involves handling day-to-day accounting tasks, preparing financial reports, and collaborating with internal teams to ensure smooth financial operations.

Key Responsibilities:

Financial Record Management:

• Maintain accurate and up-to-date records of financial transactions in the accounting system.
• Perform daily bookkeeping, including accounts payable and accounts receivable entries.
• Reconcile bank statements and ensure all discrepancies are resolved promptly.

Month-End and Year-End Closures:

• Assist in the preparation and closing of monthly and yearly financial statements.
• Prepare and record journal entries, including accruals, prepayments, and adjustments.
• Ensure proper documentation of financial records for auditing purposes.

Accounts Payable & Receivable:

• Process vendor invoices, ensuring timely and accurate payments.
• Generate customer invoices, follow up on outstanding payments, and manage credit control.
• Monitor cash flow and prepare payment schedules.

Taxation & Compliance:

• Prepare and file tax returns (e.g., GST, VAT, corporate taxes) in compliance with local regulations.
• Ensure adherence to financial laws and guidelines.
• Coordinate with external auditors and tax consultants during audits and tax reviews.

Reporting & Analysis:

• Prepare monthly financial reports, including profit and loss statements, balance sheets, and cash flow statements.
• Analyze financial data to identify trends, variances, and improvement opportunities.
• Assist management in budgeting and forecasting processes.

Process Improvement:

• Review and improve existing accounting processes to enhance efficiency and accuracy.
• Stay updated on changes in accounting standards and implement necessary updates.
• Implement and maintain internal controls to safeguard company assets.

Collaboration:

• Work closely with other departments to ensure financial compliance and support.
• Provide financial insights and advice to support decision-making.

Key Qualifications:

• Bachelor’s degree in Accounting, Finance, or a related field.
• Professional certifications such as ACCA, CPA, or equivalent are an advantage.
• Proven experience in accounting or a similar role.
• Proficient in accounting software (e.g., QuickBooks, SAP, or Xero) and Microsoft Excel.
• Strong knowledge of financial regulations, standards, and practices.

Key Attributes:

• Detail-oriented with strong analytical skills.
• Ability to manage time effectively and meet deadlines.
• High level of integrity and discretion in handling sensitive financial information.
• Strong problem-solving and organizational skills.
• Excellent communication and interpersonal abilities.

About the company:

Are you passionate about trading card games and eager to bring unforgettable experiences to life?

We're looking for an Events Executive to help our client and play an important role in crafting epic TCG tournaments and conventions.

You'll be the driving force behind unforgettable events, connecting with passionate fans and building lasting memories.

Responsibilities:

• Plan, coordinate and run conventions and TCG tournaments.
• Liaise with external partners to ensure seamless event execution.
• Handle all logistical aspects of event planning, from venue booking to on-site troubleshooting.
• Manage event budgets and collaborate with the marketing team for cohesive branding and promotion.

Qualifications:

• Bachelor's degree in Event Management, Marketing, or a related field.
• 1-2 years of experience in event management, preferably in the gaming or entertainment industry.
• Strong understanding of trading card games and/or gaming culture.
• Proven ability to manage events and work with various external partners.
• Willingness to travel.
• Only Singaporeans & PR.

What to expect:

• Competitive salary
• Opportunities for growth within the company
• Travel opportunities to major conventions and events within Asia.

Salary: up to $3,500 (depending on experience)

Apply now and join our team in creating unforgettable experiences for passionate TCG players!

EA License No.: R22109322

Agency License No.: 11C4388

INITIA GROUP IS HIRING!

We are currently looking for : HR Executive

Work Status: Full-time

Rate: $ 3,200 - 4,000

Location: Kramat Lane, Singapore

POSITION OVERVIEW:

As a Human Resource Executive, you will play a pivotal role in supporting our organization's human resources functions. You will be responsible for various HR activities, including recruitment, employee relations, performance management, and HR administration. The ideal candidate will have a strong background in HR, excellent interpersonal skills, and a proactive approach to problem-solving.

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THE JOB:

• Perform the full employee cycle from onboarding to offboarding.
• Administer and execute a full spectrum of HR processes including compliance with statutory regulations, salary administration, employee movements - (transfers, promotion, confirmation, resignation) processes, employee benefits, and any such activities.
• Prepare and process overall payroll ensuring that salary is paid timely and accurately (commission, incentive, allowance, reimbursement).
• Prepare and submit the CPF, Income Tax (IR21, IR8A).
• Manage employees’ databases on a timely and accurate basis.
• Process and prepare all types of employment-related letters including employment contracts, confirmation letters, resignation acceptance letters, termination letters, increment letters, and bonus letters.
• Apply for a work visa /work permit and overseas quota.
• Support HR projects and take the initiative for the HR process.
• Handle Foreign staff management which includes processing of pass activities, renewal, medical checkups, insurance plans, staff welfare, and managing Government portals related to foreign employment.
• Resolving employee grievances by counseling employees and supervisors.
• Manage Group Employee Insurance plan by updating staff movement.
• Prepares statistics for all government surveys and questionnaires.

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WHAT WE ARE LOOKING FOR:

• Graduate with a Bachelor’s Degree in Psychology, Business Administration, or related field.
• At least 3 years of proven work experience as an HR Professional.
• Good communication and writing skills.
• Result-oriented and goal-driven.
• Has excellent organizational and time management skills.
• Must be able to work independently.
• Proactive and good interpersonal skills.
• Knowledge of employment laws.

.

WHAT TO EXPECT:

• Opportunity for career progression
• Staff Discounts
• Birthday Vouchers
• Annual Leave
• Competitive salary & Incentives
• Collaborative and inclusive work environment AND MORE!

.

ABOUT US:

INITIA GROUP, the biggest beauty lounge and owner of the top Salons in Singapore, has been in the beauty and F&B industry for years. Now Art, Retail, and Photo Studios. We are a fast-paced growing company, bringing all unique and on-trend concepts. We have a lot of expansions going on and we need additional talents in our growing family.

.

You may visit our website to learn more about us: https://initia.sg/

.

BE ONE OF THE BEST!

BE THE BEST!

BE PART OF INITIA!

.

APPLY NOW!

Responsibilities

• Designing marketing campaigns that are able to resonate with the target audience, and are culturally tailored
• Creative, analytical, digital, commercial and administrative responsibilities
• To carry out market research so as to effectively promote products and services
• Partake in creating advertisements, as well as sales and distribution

Qualifications & Requirements

• Graduate of Bachelor’s in Marketing or any related courses
• At least 2 years of relevant experience
• High communication and problem-solving skills
• Creative and results-driven

Project Executive

About Us:
Promise Global Business Services Pte. Ltd. specializes in immigration investment services, helping individuals and families navigate immigration processes through strategic investment opportunities.

Role Overview:
As a Project Executive, you will assist with project coordination, client management, visa applications (EP, PR), research, office management, and administrative tasks to ensure smooth operations.

Key Responsibilities:

• Manage day-to-day office operations, including supplies, facilities, and general administrative tasks.
• Familiar with the submission of government-related documents, such as EP applications, PR submissions, tax-related documents, and other processes.
• Liaise with clients and maintain strong relationships.
• Support immigration investment projects and manage timelines.
• Research immigration policies, client needs, and market trends.
• Coordinate meetings, manage schedules, and provide administrative support, including managing correspondence, preparing reports, and organizing files.

Requirements:

• Singaporean/PR preferred.
• Diploma/Degree with 2+ years of relevant experience.
• Bilingual in English and Chinese (preferred).
• Proficient in MS Office, with knowledge of visa applications and school registrations.
• Strong organizational and communication skills.
• Class 3 driver’s license (advantageous).

Key Responsibilities:

• Establish, develop, and manage long-term marketing alliances with individuals and organisations to promote our brands effectively.
• Plan and coordinate communication efforts, working with advertising, design, and PR agencies, as well as the in-house marketing team.
• Audit and improve current communication tools and content to enhance brand messaging.
• Oversee the printing and distribution of marketing materials to partners and alliances, ensuring brand consistency and timely delivery.
• Collaborate with internal departments and external partners to execute online and offline promotional campaigns.
• Develop and implement multi-channel branding strategies to boost brand awareness and effectively reach target audiences through SEO, SEM, social media, and AI-driven tools.
• Manage advertising initiatives and contribute to comprehensive marketing planning.
• Plan and coordinate key marketing events, working closely with vendors, partners, and production teams.
• Provide administrative support and maintain accurate documentation of all marketing activities.
• Plan and execute monthly email blasts, consolidating and collating content to ensure timely and effective eDM campaigns.

Qualifications and Skills:

• Bachelor's degree in Marketing, Mass Communication, Business, or a related field.
• At least 3 years of experience in marketing, with a focus on digital marketing and communications.
• Proven experience in marketing for preschools or after-school care services.
• Experience in digital and social media marketing, SEO, SEM, and AI-driven marketing tools.
• Knowledge in handling social media channels.
• Good written and spoken English
• Strong flair for writing, editing, and proofreading with impeccable grammar
• Excellent copywriting and content creation skills.
• Strong organisational and multitasking abilities.
• Excellent interpersonal and communication skills.
• A creative and analytical mind set to evaluate and optimise marketing initiatives.

Responsibilities:

- Handle daily operations such as customer service recovery, group bookings, and voucher sales.

- Ensure the security of the premises and facilities.

- Manage opening and closing of the outlets.

- Preparing the staff roster.

- Ensure the location remains functional and presentable at all times.

- Conduct training for the Service Crew.

Requirements:

- Diploma with experiences in F&B, hospitality, or retail industry.

- Service-oriented, hardworking, and willing to learn.

- F&B experience is a plus.

- Fresh graduates are welcome to apply.

Location: Singapore Islandwide

5-day work week.

Responsibilities

• Designing marketing campaigns that are able to resonate with the target audience, and are culturally tailored
• Creative, analytical, digital, commercial and administrative responsibilities
• To carry out market research so as to effectively promote products and services
• Partake in creating advertisements, as well as sales and distribution

Qualifications & Requirements

• Graduate of Bachelor’s in Marketing or any related courses
• At least 2 years of relevant experience
• High communication and problem-solving skills
• Creative and results-driven

Role: Marketing Executive

Role Summary:

We are seeking a dynamic and results-driven Marketing Executive to oversee content creation. The ideal candidate will have a strong understanding of digital and traditional marketing, exceptional content management skills, and a passion for creating engaging campaigns that attract and retain visitors.

Key Responsibilities:

Content Strategy and Creation:

• Develop and execute a content strategy that aligns with the brand and marketing goals.

• Oversee the creation of engaging content across multiple platforms (social media, blogs, newsletters, website, in-mall signage, etc.).

• Collaborate with designers, photographers, and influencers to produce high-quality multimedia content.

• Stay updated on trends in to craft innovative campaigns that resonate with the target audience.

Traffic and Engagement Campaigns:

• Plan and implement campaigns to drive traffic and online engagement, including seasonal promotions, events, and special activations.

• Analyze customer behavior and trends to adjust strategies and improve engagement.

Digital Marketing and Analytics:

• Manage social media accounts and optimize digital campaigns

• Monitor and analyze campaign performance using analytics tools, providing insights and recommendations for improvement.

• Drive SEO and content marketing efforts to enhance the mall’s online visibility.

Partnerships and Events:

• Coordinate with external partners, local businesses, and community organizations to host events and promotions.

• Work closely with the events team to ensure seamless execution of marketing initiatives within the mall.

Budget Management:

• Assist in managing the marketing budget, ensuring cost-effective use of resources while achieving maximum ROI.

Qualifications and Skills:

• Diploma/Bachelor’s degree in Marketing, Communications, Business, or a related field.
• 2+ years of experience in marketing, preferably
• Strong understanding of social media platforms, content management systems, and analytics tools.
• Exceptional communication and copywriting skills.
• Creative mindset with a knack for storytelling and brand engagement.
• Ability to manage multiple projects and meet deadlines in a fast-paced environment.
• Knowledge of SEO, SEM, and digital advertising best practices (plus but not a must)
• Experience in organizing and promoting events is a plus.

What We Offer:

• Competitive salary and performance incentives.

• Opportunities for career development and growth.

• Work Life Balance and condusive working enviroment.

• Employee Benefits.

Please send your Resume to:

[email protected]

with email title : Marketing Executive_CareerSG

Responsibilities:

• Plan, execute, and manage marketing campaigns and access against goals (ROI and KPIs)
• Conduct post-campaign analysis, budget tracking, monthly reports for internal analysis, and day-to-day campaign monitoring
• Liaise with internal stakeholders and external agencies to ensure project success and create awareness for the mall's activities
• Form strategic alliances to source sponsorships, unique event opportunities, and public relations opportunities for the mall.
• Proactively plan and initiate joint collaborations with tenants, as well as garner participation for mall programmes and initiatives to drive sales.
• Keep track of expenses within the approved budget.
• Conduct post-promotional campaign or event reviews to determine the off promotions/events in terms of shopper traffic and tenant GTO, and prepare monthly reports for internal analysis.
• Manage the marketing of casual leasing in order to increase mall revenue and shoppers’ traffic.
• Manage social media platforms, content creation and integrate online activities with offline marketing promotions. Monitor social channel conversations and act on any insights that can further enhance the customer experience and branding of the mall.
• Maintain and update content on various digital and social media platforms.
• Maintain customer service initiatives and meet mall service standards.
• Actively participate in group campaigns and initiatives.

Requirements:

• Degree in Marketing, Mass Communication, Business or related discipline.
• Minimum 2 years of experience preferably in a shopping mall or retail environment.
• A high-energy, positive and good team player with excellent communication skills.
• Able to work independently in a fast-paced environment.
• with minimum 1-3 years of experience preferably in a shopping mall, retail or ad agency environment.

Job Description:

• Dispense Medicine
• Registration of patients
• Scheduling of appointments for patients
• Handle enquiries in a timely and professional manner (Walk-ins or telephone)
• Manage clinic counter and administrative duties
• Attend to walk-in patients and visitors
• Assisting doctors
• Cashiering duties and Billing
• Ad hoc admin duties

Requirement:

• Good communication and interpersonal skills
• PC literate and able to work in a fast-paced environment
• Candidate must possess at least a Higher secondary/Pre-U/A level/College, Professional Certificate/NITEC
• Diploma, Advanced/Higher/Graduate Diploma, any field

• Location: Pioneer Road (Near to Tuas West Road and Tuas Crescent MRT)
• Salary: UP to $3700

• Working Hours: Mon to Fri ( Fixed Flexi working Hours ) -

1. 8.00am - 5.30pm
2. 8.30am - 6.00pm
3. 9.00am - 6.30pm

Job Descriptions:

• Gain market insights and business intelligence
• Develop and implement relevant marketing strategy and action plan to promote the company’s product and services
• Implement strategies in an effective and timely manner to achieve results
• Conduct review of strategies and results
• Responsible to extend Company brand awareness project manage participation in exhibitions and/or conferences and other industry events
• Create and manage marketing campaigns across various platforms, such as social media, email, and print
• Update and maintain company website
• Conduct market research; publish monthly newsletter
• Monitor and analyse the performance of marketing campaigns to optimize results
• Provide regular reports and updates to senior management on marketing activities and outcomes
• Collaborate with sales team to generate leads and drive revenue growth

Requirements:

• Diploma or Bachelor in Business Studies or Marketing
• Minimum 1-2 years’ experience with business marketing or business development
• Possess initiative and passion for innovation
• Must possess integrity and drive
• Able to work independently

To Apply >>

Please attach updated detail resume in MS WORD FORMAT (.doc file) with the following information:
1. Personal Particulars
2. Education
3. Work experiences (period of employment & job duty) in point forms
4. Last drawn salary in each employment

5. Expected salary
6. Reasons for leaving each employment
7. Earliest work commencement date / Notice period

Agent ID: R1439055

(We regret that only shortlisted candidates will be notified)

Job Responsibilities:

• Arranging staff meetings and scheduling appointments
• Answering or transferring phone calls and taking messages for select staff members
• Maintaining the office calendar
• Writing memos, correspondence, invoices, receipts, spreadsheets and other reports as needed
• Keeping the office database and filing system up to date and organized
• Purchasing office supplies and work with vendors
• Sorting and delivering all mail and faxes

Job Requirements:

• 3 years of experience in office administration with a good understanding of office management processes
• Critical thinking and problem-solving skills
• Proficient in MS Office
• must have relevant working experience in private security activities

• Location: Pioneer Road (Near to Tuas West Road and Tuas Crescent MRT)
• Salary: UP to $3800 + Car Allowance + Petrol Fleet Card

• Working Hours: Mon to Fri ( Fixed Flexi working Hours ) -

1. 8.00am - 5.30pm
2. 8.30am - 6.00pm
3. 9.00am - 6.30pm

Job Roles and Responsibilities

• Identifying and pursuing new sales opportunities, negotiating contracts, and ensuring ongoing customer satisfaction
• Delivering expert technical consultative services and generating detailed specification documents for Architects, Façade Consultants, and Contractors
• Collecting and analysing feedback from customers and prospects, sharing insights with internal teams to refine and optimize sales strategies
• Proactively seeking new sales prospects through cold calling, networking, and leveraging social media platforms

Requirements

• GCE “A” Level, Diploma in Business, Sales & Marketing, or other relevant professional qualifications
• 2-3 years of proven experience as a Sales Executive
• Prior experience in the building industry is an advantage
• Strong attention to detail, excellent organisational and project management skills
• Ability to work independently with minimal supervision
• Exceptional interpersonal and communication skills, with the ability to build strong relationships

To Apply >>

Please attach updated detail resume in MS WORD FORMAT (.doc file) with the following information:
1. Personal Particulars
2. Education
3. Work experiences (period of employment & job duty) in point forms
4. Last drawn salary in each employment

5. Expected salary
6. Reasons for leaving each employment
7. Earliest work commencement date / Notice period

Responsibilities:

Maintain and update employee records and HR databases.

Prepare offer letters, contracts, and coordinate onboarding to create a great first impression for new hires.

Handle uniform issuance administration.

Manage job postings and applicant tracking on various job portals, including MyCareersFuture, LinkedIn, JobStreet, FastJobs, etc.

Ensure job advertisements are up-to-date and aligned with the company's hiring needs.

Monitor and respond to candidate applications and inquiries on these platforms.

Handle MOM Work Pass applications, renewals, and cancellations.

Checking our MOM quota

Stay updated with Singapore employment laws and ensure all HR practices comply with legal requirements.

Provide guidance on employment law and regulatory changes to the HR team and management.

Prepare and present recruitment reports and metrics to management.

Responsible for the follow-up & execution of all HR related processes e.g. hiring, onboarding, confirmation, resignations, transfers, staff requests etc.

Develop and implement effective recruitment strategies to attract top talent.

Conduct initial screenings and interviews to shortlist qualified candidates.

Manage both pantry and office supplies

Other ad-hoc duties as assigned by the management

Requirements:

* Diploma or Degree in Human Resources, Business Administration, or a related field.

* At least 2 years of experience in HR administration or shared services.

* A solid grasp of Singapore employment laws and experience with work pass processes.

* Proficiency in HR software and Microsoft Office (Excel, Word, PowerPoint).

Job Responsibilities:

• Install and configure computer hardware, software, systems, networks, printers and scanners.
• Monitor and maintain computer systems and network.
• Respond to services issues and requests in a timely manner.
• Provide technical support across the company.
• Set up accounts for new users.
• Repair and replace equipment as necessary.
• Test new tecnology or systems.
• Any ad-hoc duties as assigned.

Job Qualifications:

• Education Required: At least Diploma in Information Technology
• Experience Required: One (1) to two (2) years of experience in IT Support
• Competencies and Skills Required:

In depth knowledge of commonly used software, hardware and applications

Analytical and problem-solving skills to diagnose and resolve issues

Strong communication skills

Job Responsibilities:-

• Manage meeting room schedule
• Manage organization's certifications (Apply/Renew)
• Able to assist with IT support
• Manage road tax & vehicle insurance renewal/ VPC
• Manage organisation's insurance
• Handle day to day procurement operations
• Hold primary responsibility for procuring categories such as consumables, equipment, and services
• Actively assess cost-saving initiatives
• Ensure proper maintenance of documentation update and filing for Purchasing Department
• Ensure full coordination among inter-departments, suppliers, vendors and contactors on matters related to purchasing and supplies
• Other general administration duties as & when require

Requirements:

• Experience in full spectrum of Admin Duties
• Must be strong in administrative support/ computer skills
• Able to work independently, dynamic with initiative within timeline
• Able to communicate in both English & Chinese (to liaise with associates)
• Able to provide IT support will be an advantage

Job Description

1. Overview of the Company’s IT Infrastructure:

• Team Size: The IT in-charge will support a team of approximately 30–40 employees.
• Key Software: Responsibilities will primarily include managing and troubleshooting: Microsoft Accounts: Including user management and support.
• SharePoint Server: For file storage, collaboration, and VPN access.
• Account Management: Oversee the number of users for both Microsoft and Adobe accounts.
• Equipment Management: Maintain and track IT equipment issued to staff, such as laptops, tablets, and related peripherals.
• Domain Management: Manage company domains, including DNS configurations, SSL certificates, and email domain records (SPF, DKIM, DMARC).
• While not immediately required, the IT in-charge may be sent for training on WESS System (operational software) and Infotech (HR and payroll software) to support these systems if needed in the future.

2. Day-to-Day Responsibilities:

• Provide support for Microsoft software and services, including account setup, troubleshooting, and updates.
• Manage SharePoint server access, monitor usage, and ensure data backups.
• Oversee and manage the number of user accounts for Microsoft and Adobe, ensuring licenses are appropriately allocated.
• Maintain an inventory of IT equipment (e.g., laptops, tablets, and accessories) and manage issuance to employees.
• Configure and maintain domain settings, including DNS records, email-related configurations (SPF, DKIM, DMARC), and subdomains.
• Renew and update SSL/TLS certificates and ensure timely domain renewals.
• Train staff on using Microsoft Teams and other core Microsoft services as needed.

3. Support and Troubleshooting Expectations:

• Employees will submit IT issues via a Google Form, and the IT in-charge is expected to resolve these issues within 3 to 5 working days if related to Microsoft, SharePoint, equipment, or domain configurations.
• Escalate issues outside of their scope (e.g., WESS System or Infotech) to the appropriate vendor or support contact.

4. Key Tools and Technologies:

• Manage and support Microsoft Services (e.g., Microsoft Teams, Office apps, and SharePoint).
• Oversee Adobe Accounts to ensure user access and compliance with license agreements.
• Monitor and maintain SharePoint Server and OpenVPN for secure remote access.
• Use domain registrar tools for DNS management, subdomains, and SSL configurations.

5. Security and Compliance:

• Ensure user accounts for Microsoft and Adobe meet security standards (e.g., password policies, multi-factor authentication).
• Monitor SharePoint backups and maintain readiness for disaster recovery scenarios.
• Secure IT equipment by ensuring proper configurations, access restrictions, and antivirus protections.
• Implement security features for domains, such as domain locking, SSL certificates, and two-factor authentication for domain registrars.

6. Team Training Responsibilities:

• Train staff on Microsoft Teams and other essential Microsoft tools to enhance productivity.
• Develop simple user guides for frequently used processes in Microsoft tools.

7. Performance Metrics:

• Meet the resolution timeline of 3 to 5 working days for reported Microsoft, SharePoint, equipment, or domain-related issues.
• Eoptimal allocation of user accounts for Microsoft and Adobe licenses.
• Maintain high uptime and accessibility for SharePoint server services.
• Ensure all IT equipment is inventoried, tracked, and issued effectively.
• Maintain up-to-date and error-free domain configurations and SSL/TLS certificates.

8. Expected Collaboration:

• Coordinate with department heads for user account requirements, IT equipment requests, and related support.
• Work with external vendors for advanced troubleshooting of SharePoint, Adobe, or domain services.
• Collaborate with management to recommend enhancements to Microsoft tools, SharePoint, IT equipment processes, or domain management strategies.

9. Onboarding and Initial Support:

• The IT in-charge will receive training on WESS System and Infotech software as a contingency for future support needs.
• Initial handover and training will cover current processes for managing Microsoft accounts, SharePoint, Adobe licenses, IT equipment inventory, and domain management.