The Technical Delivery Architect role provides End to End technical leadership and ownership for post sales engineering of customer solutions, engaging with Pre-sales, Product Engineering, Service Delivery, Service Assurance and the customer, through design, delivery and migration stages. Provide level 4 support for design related support issues. Serves as a technical expert on solutions design and implementation requirements to address business needs. Analyses the functionality and constraints of recommended solution/changes across multiple systems/platforms/applications. Also plans and implements processes and systems for effective delivery of complex solution sought by customers. Roles in this function require broad and deep technical knowledge and experience across varying infrastructure requirements, development, design and re-engineering.

Key Responsibilities

• Post-sales design documentation, implementation and migration of advanced complex solutions
  for managed enterprise customers. Complex solutions consist of multi-product services. The TDA’s
  role is to ensure that these services interoperate and integrate into the customer environment.
• Such products consist of but not limited to SDWAN, MPLS, Ethernet, IPSec VPN’s, VoIP,
  Video Conferencing, Orchestration, WAN Optimization, Managed Security Services, Cloud
  Services, Managed Hosting and Complex Migration Planning,
• In general, TDA engineers must be expert level certified in one or more disciplines. Have a broad
  understanding across the technical landscape within Telecommunications and Enterprise IT
  architectures and have a natural ability to converse with both technical and executive audiences
• Basic Knowledge on programming & scripting including but not limited to Python, Yang, Perl, JSON
  etc.
• The TDA will own the technical delivery of customer solutions and will be the technical interface
  between the customer, product teams and project management during service delivery.
• Close engagement with pre-sales, technically validating solutions proposed are deliverable and all
  technical aspects are clearly defined prior to contract signature. The TDA accepts technical
  ownership of the solution at the point of contract signature.
• Engaging with and supporting pre-sales during contracting, with project management during
  service realization and the training of Service Assurance, through design, delivery and handover
  into lifecycle management.
• Lead customer-facing technical workshops in the delivery phase requiring excellent communication
  with the ability to articulate technical concepts clearly to all levels of competency.
• 4th Line escalation. Providing support to 3rd line teams for OEM and design related faults.

Minimum qualification & experience

• 8+ years industry background
• Experience & expertise in minimum 2 SDWAN OEMs design & deployments ( Cisco, Versa and Fortinet preferred)
• Expert Level certification ( Equivalent to CCIE) in technologies such as Routing and Switching, Service Provider,
• Application Acceleration and Optimization
• Excellent communication and documentation skills
• Design related background
• Ability to demonstrate technical knowledge & industry best practices under pressure
• Basic Coding skills desirable
• Telecommunication Product or Solution Design related background

Job Subject Title: Business Development Executive

Job Summary:

• Business Development / Executive ( Gift marketing )
• Permanent role
• Basic range from $2800 to $3500 + Commission
• Monday to Friday, 9am to 6pm
• Location: Sembawang

Responsibilities:

• Generate leads through various channels such as cold calling, networking, and referrals.
• Identify potential clients and understand their needs and requirements.
• Present and demonstrate our products/services to prospective customers.
• Negotiate and close sales deals to achieve monthly and quarterly sales targets.
• Build and maintain long-term relationships with clients by providing excellent customer service and support.
• Coordinate with other stakeholders to ensure alignment of expectations and project completion within schedule.
• Prepare paperwork, such as quotations, sales orders/purchase orders, and reports.
• Work with Procurement Team to obtain the best price and terms to close sales.
• Monitor and report on project progress, performance, and issues, and take corrective actions as needed.
• Related ad hoc duties as necessary.

Requirements:

• Minimum 1 year of B2B experience
• Experience in corporate sales or dealing with marketers is advantageous.
• Excellent interpersonal, communication, and presentation skills.
• Sales-oriented and self-motivated willingness to work in a fast-paced environment

Please submit your updated resume by using the APPLY NOW BUTTON

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We regret to inform that only shortlisted candidates would be notified

We wish you all the best in your career search.

You are welcome to visit our website at www.rdtpsg.com

RD Trusted Partners Pte Ltd| EA License No.: 24C2352

Devon Yang Yue Teng | EA Personnel No.: R24123723

Job Description:

• Monitor the maintenance of the office premises, assess maintenance requirements/requests, decide appropriate actions, source suppliers/ service providers as required standards and maintain administration documentation
• Purchase and oversee the supplies of stationery and welfare for the office
• Assist with organising the logistics related to meetings/team events (e.g. venue bookings, refreshments etc.)
• Liaise with apartment landlords on quarterly servicing of air conditioners etc
• Do filing and maintenance of relevant documentation
• Liaise with vendors on any procurement related tasks
• Support with the vendor creation process to ensure a fast and smooth service is provided to all vendors
• Perform reception duties not limit to handle walk-in corporate visitors, sorting incoming mails, mailing of outgoing mails and arranging courier services
• Handle general office administrative matters & general upkeep of office
• Assist to check on internal and external social media posting if have been scheduled accordingly
• Create detailed schedules and set deadlines for various stages of a project
• Distribute assignments to creative teams and other departments, depending on their availability and priorities
• Review budget spending with account managers to get client approval
• Monitor projects and workloads, adjusting assignments and deadlines accordingly
• Maintain job files
• Work with freelancers and contractors and ensure they have the resources needed for their job
• Troubleshoot any potential issues and fix them in a timely manner
• Any other ad hoc duties as required

Job Requirements:

• Candidate must possess at least NITEC in Business Administration or equivalent
• Minimum 2 year of relevant experience
• Proficient in Microsoft Office
• Able to work independently and work as a team player
• Detail-oriented and meticulous
• Good understanding of bookkeeping procedures
• Strong analytical skills and data-driven thinking

Job Description

OUR CLIENT IS LOOKING FOR:

FINANCE EXECUTIVE (Full Set)

Working days: 5 days (Office Hours)

Salary (Commensurate with Experience): $2,800 to $4,000 + Bonus

ONLY Singaporeans and PR.

KEY ACCOUNTABILITIES/ RESPONSIBILITIES

• Responsible for the full spectrum of Accounts.
• Validate the completeness and accuracy of transactions by ensuring that all transactions are authorized, comply with prevailing policies and supporting documents are in order.
• Monitor integrity of system processes by conducting sampling of transactions to ensure payments are in order.
• Ensure timely and accurate posting of transactions in accordance with documented processes.
• Ensure that transactional accounting postings to general ledgers are accurate for the purpose of charging to the correct accounts.
• Conduct training to a team of financial appointment holders on procedures for managing and controlling resources and expenditure so as to carry out procurement, payment and reimbursement activities on the finance systems.
• Assess and propose changes to the processes, procedures and systems to achieve high level of efficiency and effectiveness.
• Participate in system designs and conduct user acceptance test to ensure that system design meets the operational requirements.
• Work closely with IT & relevant parties to resolve payment related issues and ensure payment timeliness.
• Develop, coach and motivate members of the team to deliver effective, responsive and customer-centric service to customers

REQUIREMENTS

• Candidates with 2 years of experience with Accounts background or equivalent professional qualifications will have an advantage.
• Diploma holder with a minimum of 2 years of relevant experience.
• On the job training will be provided.
• Experience in the charity or nonprofit sector will be advantage.

PERSONAL ATTRIBUTES/ SKILLS

• A positive attitude with initiative is essential.
• A team player with leadership attribute and good interpersonal skills.
• Possess strong oral and written communications skills with good public speaking skills and ability to train and coach.
• Must be able to review and respond to changes and able to adapt to dynamic, quickly changing service environment.
• Strong organizational, administrative and time management skills.
• Meticulous, with an eye for details.
• Knowledge of SAP accounting software and other accounting software is an added advantage.
• 
  

*We regret to inform that only shortlisted candidates would be notified.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

JOB SUMMARY

Reporting to the Director of Housekeeping, the Assistant Executive Housekeeper will collaborate closely with all operating departments and is responsible for managing and supervising the Housekeeping team in delivering a seamless and delightful stay experience for our guests.

What you will be DOING:

· Conduct inspection on rooms and public areas to ensure that the standard of cleanliness and maintenance is up to the required standards.

· Plan manpower requirements according to hotel occupancy including daily allotment and overtime requirements.

· Direct work assignments of all staff under direct supervision and coordinate with other operating departments on matters related to Housekeeping operations.

· Liaise with Front Office on room occupancy forecast so as to plan for sufficient manpower.

· Plan spring cleaning to be carried out during off peak period when necessary.

· Manage and maintain housekeeping supplies, including linen and staff uniforms, cleaning supplies and any others housekeeping assets.

· Assist in sourcing and procuring the required housekeeping items. Ensuring there is sufficient supplies for operations usage.

· Coordinate with all housekeeping related contractors such as Laundry, Pest Control, Public Area cleaning, Landscaping, florist, Sanitation and hygiene, and others.

· Take charge and ownership of any arising operational issues, coordinate and manage communication between the teams and follow up to ensure smooth operation flow.

· Attend to any guest feedback in a swift manner and resolve the issue to guest satisfaction in accordance to Raffles standards.

· Ensure each work and satellite work station has sufficient supplies inventory levels, good maintenance and general upkeep of area, equipment and operating supplies.

· Manage, supervise and coach the Housekeeping team.

· Conduct performance review for the Housekeeping team.

· Conduct on-the-job training for the team.

· Plan duty roster effectively and productively.

· Conduct daily shift briefing.

· Control and manage operational expenses efficiently and within the hotel direction.

· Observe all brand/operating standards and/or LQA.

· Follow all workplace safety and security policies and procedures. Report accidents, injuries and incidents to security / talent & culture team immediately.

· Participate & contribute actively in all Corporate Social Responsibility and Sustainability initiatives organised by the Hotel.

· Drive and create action plans of housekeeping team’s performance in guest satisfaction index, audits and KPIs.

· Develop and implement the departmental strategies and action plans in accordance with the strategic plans.

· Ensure the housekeeping team deliver the expected guest services in accordance to Raffles standards.

· Ensures guests receive the experience as detailed in SOPs, quality standards and aim to achieve the established scores and goals.

· Seek continuous improvements in service processes and delivery excellence.

· Support and assist the Director of Housekeeping on any duties related the functions of housekeeping department.

· Perform any other duties and responsibilities that may be assigned.

Your experience and skills include:

· Degree/Diploma in Hospitality/Tourism or equivalent

· Minimum 5 years of relevant hospitality working experience in a managerial appointment

· Good human relations and influencing skills

· Good communications (verbal and written), planning and coordination skills

· Ability to work independently and take initiative

· Strong time management skills

· Creative and resourceful

· Understand the needs of international luxury travellers

· Possess good local hospitality market knowledge

· Flexible with working days and hours including weekends and public holidays

The Role

We’re looking for a creative and energetic Marketing & Commercial Operations Executive to join our team! If you're digitally savvy, organized, and have a flair for content marketing, social media, and basic design, this role is for you. You'll be at the forefront of boosting our brand's online presence, supporting event branding, and engaging with our audience. From managing social media and our website to assisting with event sponsorships and handling simple design tweaks, you'll be a key player in shaping our digital world. Ready to bring your skills and fresh ideas to the table? Join us!

Key Responsibilities:

1. Digital Content Marketing

• Develop and execute engaging content for digital platforms, including blogs, social media posts, and email newsletters.
• Collaborate with the marketing team to brainstorm and create high-quality content that aligns with brand and campaign objectives.
• Utilize analytics to optimize content and ensure engagement aligns with marketing goals.

2. Social Media Management

• Monitor and manage daily comments and interactions across event social media channels, ensuring timely and appropriate responses to foster community engagement.
• Implement social media strategies to increase brand awareness and enhance audience engagement.
• Track and analyse social media performance metrics to adjust content strategies for continuous improvement.

3. Event Branding and Sponsorship

• Assist in developing and executing event branding strategies and materials to maximize brand exposure.
• Support sponsorship initiatives by managing sponsor relationships, tracking deliverables, and ensuring brand alignment with partner brands.
• Assisting with timely execution of event branding and program plans.
• Supervising on-site setup and tear-down activities with suppliers to maintain branding and commercial elements.

4. Corporate Website & Social Media Maintenance

• Maintain and update the corporate website with current information, ensuring alignment with digital strategies and brand guidelines.
• Develop a consistent schedule for social media posts, website updates, and ensure brand voice is consistently applied across all digital touchpoints.

5. Design & Creative Support

• Perform basic design adaptations for digital and print materials as needed, ensuring brand consistency.
• Utilize design software (e.g., Adobe Creative Suite) to modify existing templates or create simple graphic assets for marketing use.

6. Additional Support:

• Handling ad hoc duties as required to support the event’s commercial and branding objectives.

Requirements

1. Technical Skills

• Good understanding of digital marketing principles, social media platforms, and analytics tools.
• Basic understanding of SEO, Google Analytics, and social media analytics platforms
• Familiarity with website content management systems such as WordPress.
• Basic design skills with proficiency in design software (Adobe Creative Suite, Photoshop).
• Proficiency in Microsoft Word, Excel, and PowerPoint for documentation, and presentations.

2. Personal Attributes

• Dedicated, self-oriented, and results-driven, with a strong commitment to achieving successful event outcomes.
• High attention to detail, time management, and organizational skills.

3. Communication Skills

• Strong communication abilities to effectively coordinate with stakeholders, clients, and team members.

4. Independence

• Ability to work independently, managing tasks and challenges without constant supervision.

5. Flexibility

• Willingness to work outside regular office hours when required to meet event deadlines and handle on-site responsibilities.

Location: Mega at Woodlands

Working hours: 9am – 6pm (Monday – Friday, may be required to work beyond normal hours)

Please attach a copy of your resume for our necessary review.

Only shortlisted candidates will be notified about their application.

• Patient registration and scheduling of appointments
• Ensure high level of operational effectiveness while following SOPs
• Attend to phone and email enquiry
• Handle payments
• File and maintain proper documentation
• Other ad-hoc duties as assigned

Position: Japanese Speaking Sales & Marketing Executive (Job ID: 17101)

• Training will be provided to guide you through the work! :)
• 5min full sheltered walk from Raffles Place MRT
• Hybrid work arrangement
• Basic + Comms + AWS
• Attractive AL benefits

Job Description:

• Develop new business / account and maintain existing clients though telemarketing or sending email.
• Promote total HR solution service such as Placement service, Temporary Staffing service, HR management service and Outsourcing service.
• Provide good customer service and build good rapport with clients.
• Visit clients for meeting.
• Provide clients with latest employment market information and consultation.
• Support organizing client seminar.
• Create/update presentation materials, brochure or any other sales tools when necessary (both in Japanese and English).
• Plan client marketing strategy.
• Liaise with overseas group offices and Japan team.
• Ad-hoc duties assigned by Company.

Job Requirements:

• Self-motivated, target-oriented with positive mindset
• Min 1 year of B to B sales experience preferably
• Good communications and interpersonal skills
• Has good business manner in order to communicate with management level of people
• Possess high energy level and enjoy working in a fast-paced environment
• Business level of English in order to liaise with English Speaking clients
• Conversational level of Japanese in order to liaise with Japanese speaking clients.
• Team player
• Has interest in HR and Marketing area
• PC skill especially Power Point skill
• CEI certified will be advantageous

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower.

Please find Privacy Policy Agreement from the below link.
http://www.pasona.com.sg/privacy.html

Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.

Please find the link below on MOM regulations:

https://www.mom.gov.sg/faq/submit-quarterly-referral-and-placement/are-employment-agencies-allowed-to-collect-personal-data

Thank you for your cooperation.

Lee Yuan Shan
EA Registration No: R1879348
Pasona Singapore Pte. Ltd.
1 FINLAYSON GREEN #09-02 SINGAPORE 049246
EA License No:90C4069

Job Description

• Actively promote company training programs and facilities management services to potential clients.
• Able to work closely with in-house or external creative agencies to design marketing materials such as brochures and adverts.
• Responsible for running campaigns to attract people to the business' brand, product, or service.
• Meeting with clients virtually or during sales visits.
• Monthly sales quota and performance required to achieve.

Job Requirement

• Able to join immediately.
• Minimum Nitec/Higher Nitec/Diploma or equivalent practical experience.
• At least 1 year working experience.
• Familiarity and creativity in social-media content creation will be a bonus.
• Preferred with information technology (IT) work related experience.

WHY JOIN US!!

• Learn as you grow!
• High remuneration plan!
• Very attractive commission scheme and monthly tiered bonus will be given upon hitting the required KPIs.
• Successful sales personnel can comfortably attain a high income.

With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers. Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Kitchen Assistant to join in our family today.

Job Description:

1. Handle daily restaurant operations (Both Hall Operation and Kitchen Operation)

2. Manager-in-charge if Restaurant Manager is not

3. Involve in Schedule planning and Sales opening and closing.

4. Provide excellent customer service to our guests.

5. Respond efficiently to customer complaints.

6. Responsible in ensuring smooth operating of the restaurant.

7. Any others duties assigned by Restaurant Manager.

Job Requirements

1. Full-time position.

2. Team player and willingness to learn.

3. Good soft skills and management skills.

4. Preferable with 3-5 years of experience in F&B industry, experience in Japanese restaurants is a bonus.

5. Mature and positive attitude.

6. Able to commit on weekends and public holiday.

7. Able to accept split shift.

Event Planning Executive

Location: Nearest MRT: Bugis
Work Schedule: Monday to Friday, 8:30 AM to 5:30 PM (1-hour lunch break)
Contract Duration: 1 year
Salary: Up to $3,600/month
Travel Requirements: Up to 30% travel, including weekends (local and overseas).

Key Responsibilities

Event Planning and Management

• Plan and deliver face-to-face, online, and virtual workshops and events.
• Monitor and manage event logistics, venue capacities, and budgets to meet KPIs and quality standards.
• Communicate expectations and logistics with stakeholders, including workshop leaders, participants, venues, and staff.
• Lead on-site/virtual events, making quick decisions and implementing emergency plans as needed.
• Ensure events are branded according to IB guidelines and comply with sponsor/exhibitor policies.
• Provide coverage for team members as assigned.

Financial Management

• Negotiate contracts with third-party vendors to minimize costs while ensuring quality.
• Adhere to established budgets and financial guidelines.
• Process invoices and maintain financial records for event metrics, including attendance, expenses, and revenue.

Travel and Hotel Management

• Collaborate with the logistics team to arrange travel and accommodation for workshop leaders, representatives, and staff.
• Manage hotel bookings, rates, and master account lists.

Event Quality Assurance

• Compile post-event reports highlighting successes and areas for improvement.
• Maintain a high event quality survey score in alignment with organizational KPIs.
• Report performance issues of volunteers or leaders via the IBEN system.

Special Projects

• Participate in strategic projects or initiatives as assigned.
• Provide support for additional meetings and events, such as IBEN training.

How to Apply: Send your resume to Jocelyn Chan at [email protected] or contact via Telegram @jocelynchan.

Jocelyn Chan | Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA Licence Number: 99C4599 Personnel EA License: R1331820

We are looking for a passionate and self-driven individual to join our Insurance Operations Team (Regional). In this role, you act as an important liaison between Insurance advisors, insurer providers, and regional colleagues. The main function of this position includes the following:

• Handling the documentation and submission of new insurance business
• Handling enquiries from Insurance Advisors
• Comfortable with liaising with external counterparties pertaining to client’s policy administration
• Handling day-to-day tracking of insurance submission status
• Processing of monthly commission reports
• Quality control and system improvement
• Project testing and User Acceptance Testing
• Assisting Team Manager in ad-hoc duties

Requirements

• Diploma/Degree in Banking & Finance/Business Administration
• A good team player who can work independently and diligently
• Meticulous and enjoys working with documents
• Able to work well in a fast pace environment with little supervision
• Self-motivated and able to multi-task.
• Strong sense of responsibility
• Good communication and team building skills
• Competent with MS Excel and Word
• Preferably has some experience in Insurance operation
• Fresh graduates are welcome to apply

Job Descriptions:

· Oversee incoming, outgoing, and transshipment activities, and create invoices and plant-related documents.

· Maintain and update an internal price list database to ensure accuracy of pricing, products, and terms.

· Manage warehouse stock inventory levels and replenishment.

· Coordinate with internal department, local and overseas vendors, customers, freight forwarders, and carriers to schedule deliveries and pickups.

· Track and follow up with suppliers and customers to ensure timely submission of shipping documents.

· Recommend cost-effective and efficient solutions.

· Oversee day-to-day operational matters and challenges.

Job Requirements:

· Diploma or Bachelor’s Degree in Supply Chain Management / Logistics or any other relevant discipline with a minimum of 3 years of relevant experience

· High Level interpersonal and leadership skills.

· Strong analytical, negotiation power, and interpersonal skills.

· Excellent organizational, inventory management, and problem-solving skills.

· A proactive and positive person with a strong motivation to learn, a self-starter, ability to handle multiple tasks and priorities.

· A good team player yet able to deliver independent assignments as required.

CPO is startup dedicated to providing exceptional customer service and satisfaction.

We pride ourselves on delivering high-quality products/services and building strong relationships with our customers. As we continue to grow, we are seeking a passionate and customer-focused individual to join our team as a Customer Service Executive.

As a Customer Service Executive, you will be the ambassador of our company, responsible for delivering excellent service and support to our valued customers. You will handle inquiries, resolve issues, and ensure customer satisfaction through effective communication and problem-solving. The ideal candidate will be enthusiastic, empathetic, and dedicated to delivering an outstanding customer experience.

Key Responsibilities:

1. Serve as the primary point of contact for customers, handling inquiries, complaints, and feedback in a professional and timely manner.
2. Provide appropriate solutions to customers' concerns and issues,or escalate complex issues to the relevant department.
3. Process orders, returns, and exchanges accurately and efficiently, ensuring a seamless and positive customer experience.
4. Maintain detailed records of customer interactions and transactions in the CRM system, including updating customer information and order statuses.
5. Collaborate with other departments, such as sales, marketing, and operations, to resolve customer issues and improve overall service delivery.
6. Monitor customer satisfaction metrics and feedback to identify trends and areas for improvement, and proactively implement solutions to enhance the customer experience.
7. Stay up-to-date on product/service offerings, promotions, and company policies to provide accurate and relevant information to customers.
8. Assist in the development and implementation of customer service policies, procedures, and training programs to ensure consistency and quality in service delivery.
9. Represent the company in a positive and professional manner at all times, embodying our values of integrity, respect, and excellence in customer service.

Qualifications:

• Excellent communication and interpersonal skills, with the ability to build rapport and trust with customers.
• Strong problem-solving abilities and a proactive approach to addressing customer needs and concerns.
• Ability to multitask and prioritize tasks effectively in a dynamic and challenging environment.
• Flexibility to work non-traditional hours, including evenings, weekends, and holidays, as needed.
• Positive attitude, resilience, and a passion for delivering exceptional customer service.

With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers. Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Kitchen Assistant to join in our family today.

Job Description:

1. Handle daily restaurant operations (Both Hall Operation and Kitchen Operation)

2. Manager-in-charge if Restaurant Manager is not

3. Involve in Schedule planning and Sales opening and closing.

4. Provide excellent customer service to our guests.

5. Respond efficiently to customer complaints.

6. Responsible in ensuring smooth operating of the restaurant.

7. Any others duties assigned by Restaurant Manager.

Job Requirements

1. Full-time position.

2. Team player and willingness to learn.

3. Good soft skills and management skills.

4. Preferable with 3-5 years of experience in F&B industry, experience in Japanese restaurants is a bonus.

5. Mature and positive attitude.

6. Able to commit on weekends and public holiday.

7. Able to accept split shift.