Admin Executive

The Role:

• Coordinate with technical team members in updating work progress
• Assist Technical Director in supervising the technical team members and ensure the guidelines are met
• Follow up and update technical documents such as Team KPI reports, attendance tracking, training arrangement and record updates, team org charts, etc.
• Assist in calendar support, team meeting arrangement, record & distribution of meeting minutes
• Assist in development and distribution of job status reports
• Assist in project time tracking and costing reports when necessary
• Facilitate all project logistics and facility needs
• Purchase of PPE items and wish list items through HR / Procurement
• Effectively handle and manage customers’ feedback and complaints
• Responsible to upkeep the service level to ensure service excellence delivery to both internal and external customers and partners

Benefits:

• Monday - Friday 830am - 6pm
• Location: Outram
• Salary: $2800 - $3500
• AWS + PB

Requirements:

• Strong MS Excel skills
• Experience with Sales Force system will be an advantage

Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

Sng Shoo Woon

Registration Number: R1110625
AlwaysHired Pte Ltd
EA Licence No: 24C2293

• Office Management – oversee that the office is clean, productive, and organized. Ensuring that the office is organized, all the amenities are properly functioning, and the equipment is in working order forms part of the day-to-day activities of an admin executive. Admin executives ensure that the other personnel in the office can do their duties efficiently.
• Communication – handle the communication responsibilities of the office. Inbound and outbound communications pass through the administrators. Communication between various teams in the organization also passes through the administrators, who also coordinate with various suppliers for the infrastructural facilities of the office.
• Coordination – coordinate the functions of various teams to ensure collective productivity. They also ensure that the teams know each other’s roles in a project, ensure deadlines, manage calendars, etc. Admin executives also handle meetings between different departments and vendors. Furthermore, They also handle travel-related responsibilities for their employees for on-ground projects, meetings, etc.
• Administrative Support – Admin executives also provide support in various tasks around the office and are the ones that employees turn to in case of grievances and requests. They also ensure that an adequate workforce is always available for the projects.
• Documentation and Recordkeeping – Admin executive qualifications must instill the necessary knowledge in individuals to maintain the necessary records and documents the organization needs. Employee information, project details, etc., are maintained by the administrators. They also maintain records of all the transactions done on behalf of the business.
• Event Planning and Management– Admin executives assist in organizing seminars, workshops, conferences, etc., for the organization. They oversee that such events can happen smoothly without any interruptions.
• Budget Tracking – Admin executives assist the organization in tracking its budgets over various heads, such as events, inventory stocking, etc. They also maintain records of departmental expenses and various cash outflows for the organization.

About IMAPAC:

IMAPAC stands as the ultimate provider of comprehensive live conferences/exhibitions, biopharma data, and digital marketing solutions tailored for the worldwide biopharmaceutical industry. Our primary goal is to champion the full spectrum of services offered by global biopharmaceutical organizations and research institutes.

Focused on strategic regions known as R&D hubs for biologics, biomanufacturing, and biotechnologies, our conferences and digital marketing services are finely tuned to meet the unique requirements of each area. Recognizing that different regions have distinct needs, we meticulously craft events that cater to the specific demands of biopharmaceutical companies across Asia, Europe, and the UK.

About the role - Operations Executive

If you're someone passionate about event planning and thrives in a collaborative work setting, we're eager to hear from you and discover more about your background. At IMAPAC, you'll delve into engaging projects and have the chance to interact with influential figures in the life sciences sector. Join our vibrant team and contribute to impactful initiatives spanning across Asia Pacific, Europe, and the UK!

This is a great opportunity for someone to join the team and learn the ropes of exhibiting and organizing a wide variety of conferences around the APAC and Europe regions.

Key Responsibilities:

· Experience planning and internal project management - Devise the experience plan with project team and implement it accordingly.

· Brainstorm and implement the event experience plan

· Conduct briefings to internal staff before any event

· Ensure IMAPAC presents a high-quality event on the day and continually work to improve our standard of service

· Ensure highest level of hosting events – for registration, presentation and staging, conference content and delivery, catering, special events and entertainment

· Create and review attendee lists (speakers, guests, delegates, sponsors/exhibitors) and all name badges are 100% accurate

· Help speakers, sponsors, exhibitors with the contact system

· Maintain event costs are contained and accurately managed without compromising quality of service and customer experience

· Minimise and keep accurate records of all costs: technical, speaker, venue, AV and documentation

· Submit and file all invoices

· Acquire quotes for new suppliers

· Allocate accurate operational costs in event budgets monthly; post-event budgets by budget date (get all input information/invoices before deadline)

· Timely revise experience expenditure budget according to revenue

· Achieve 100% delegate, sponsor and exhibitor payments at event – present invoices, disallow non-payer access, consistently communicate with GM

· To take up any ad-hoc task as and when required by the business

Requirements:

· Excellent communication, persuasion and negotiation skills

· Ability to manage multiple projects, both tactical and strategic in nature – achieving both time and budgetary deadlines.

· Ability to handle stress, show resilience and adapt to changing market trends and quick to learn

· Persistent and disciplined

· Creative in problem-solving

· An excellent communicator who can voice out their thoughts

· Positive attitude, cheerful and confident personality

Why Choose Us:

· Positive work culture focused on diversity and innovation.

· Opportunity to make a profound impact on the biopharmaceutical industry.

· Shape meaningful networking opportunities within the biopharma space.

· Competitive remuneration and travel opportunities.

If you're ready to take on a challenging and rewarding role as an Operations Executive and contribute to the success of our industry-leading conferences, we invite you to join us at IMAPAC. Submit your application today and be part of our journey to drive innovation and positive change in the biopharmaceutical sector.

This position is open for SINGAPOREAN ONLY

We are seeking an Operations Executive with excellent communication and coordination skills to join our team. Your role will involve overseeing and managing all aspects of our operations side, ensuring a seamless and positive experience for our clients. You’ll need to be organized, meticulous, self-motivated, and resourceful.

Responsibilities:

• Handle day-to-day operational tasks including routine site visits, deployment schedules & duty rosters, handling client inquiries, onboarding, interviews, etc to ensure operational smoothness and efficiency.
• Leading and managing the team of general workers.
• Respond and coordinate in emergency situations such as short manpower, client complaints, conflicts, etc.
• Attends regular meetings with clients, vendors, and internal staff if needed
• Ensure timely submission of reports & claims and issuing property items.
• Planning, coordinating schedules, and monitoring of deployment sheet.
• Adherence to Standard Operating Procedures, and providing good customer service.
• Handling inquiries from our clients, visitors, vendors and resolving issues effectively;
• Building and maintaining positive relationships with vendors, internal and external stakeholders to enhance the firm’s reputation and business opportunities;
• Supervise and assess the work performance of the general workers on a daily deployment basis, to ensure the service delivery of operational needs is in accordance with the contractual requirement.
• Work closely with the Operations Manager for overall direction, coordination, and implementation of operation projects side.
• Collaboration with the Operational team and HR team, to gather necessary information, resolve any discrepancies, and ensure timely and accurate reporting.
• Responsive to calls and emails from team members, clients, vendors, etc.
• Any other jobs assigned

Requirements:

• Strictly open to Singaporeans and P.R (due to no quota)
• Minimum 'O' or 'N' Level / ITE / Diploma in Business Administration or relevant field.
• At least 1-3 years of experience in customer service, operations, business support or relevant fields.
• Proficient in Microsoft Office such as Word, Excel, PowerPoint, Outlook, etc.
• Ability to work independently in a fast-paced environment and manage multiple tasks simultaneously.
• Good communication skills to interact with clients and team members.
• Interpersonal skills to engage stakeholders of different levels
• Team player to support management and reporters
• Willing to work on weekends and public holidays.

Due to the high rate of application, we regret to inform only shortlisted candidates will be contacted by our HR.

We are seeking a highly skilled and motivated Finance Executive to join our dynamic finance team in our Singapore office.

Job Description:

1.⁠ ⁠Accounts Receivables

• Oversee and manage the accounts receivables process to ensure timely and accurate collection of outstanding invoice
• Downloading of sales transactions from various online sales platforms and allocating revenue based on product.
• Maintain thorough records of transactions to support accurate financial reporting and forecasting.

2. Accounts Payables

• Perform invoice verification with internal stakeholders to verify accuracy of invoice
• Processing the AP invoice in accounting software
• Generate weekly payment list for payment processing

3.⁠ ⁠⁠Weekly Sales Report / Monthly Sales Report

• Compile and analyze sales data on a weekly and monthly basis to generate detailed sales reports.
• Updating of sales figures in accordance to sale channels and products
• Ensure timely distribution of reports to relevant stakeholders.

4.⁠ Inventory Management Support:

• Assist in conducting comprehensive stock takes at various retail locations and warehouses
• Ensure accurate inventory counts, reconcile discrepancies, and provide detailed reports on stock levels.

Requirements

• Diploma or Certificate in Finance, Accounting, or a related field.
• Minimum 1-2 years of experience in finance or Accounting.
• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Excel
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong organizational skills and attention to detail.

• Oversees back-of-house operations.
• Hires, trains, and manages kitchen staff.
• Sets the staffing schedule.
• Leads pre-shift meetings.
• Develops recipes and menus.
• Determines plating and presentation plans.
• Orders and evaluates the quality of new food.
• Stocks the kitchen with necessary supplies.
• Execute food orders and deliveries
• Communicate kitchen needs to the restaurant managers and owners
• Manage inventory of ingredients and kitchen supplies
• Regularly inspect and update the kitchen’s health code standards

~ Analyse risk management data.

~ Assess viability of workflow improvements.

~ Coordinate day-to-day fleet operational activities under supervision.

~ Maintain relationships with clients.

~ Manage compliance to risk management frameworks, policies and processes.

~ Manage information exchange between clients and business.

~ Manage issues arising from servicing client accounts.

~ Optimise utilisation of resources.

~ Oversee implementation of workflow improvements to improve efficiency.

JOB RESPONSIBILITIES

-Be responsible for the day-to-day operations of the site.

-Plan, execute and supervise all the facilities' management and operational activities

-Conduct meetings, project co-ordination in residential/Commercial strata development

-Invite quotations, conduct evaluation for all services, provide recommendation reports and organise and coordinate Corrective Program for repairs and maintenance of the common properties

-Administer contracts renewals and issue of contracts

JOB REQUIREMENT

-Candidate with self drive possess Professional Certificate/ Diploma or degree in Estate Management or related disciplines.

-Previous experience in managing condominiums, industrial or commercial buildings.

-Good interpersonal, communication and leadership skills

-Knowledge of Management Corporation Strata Title (MCST) and Building Maintenance & Strata Management (BMSM) Act

MULTIPLE LOCATIONS AVAILABLE

Responsibilities:

- Provide general administrative support

- Handle incoming calls / enquires

- Reply to email, telephone or face to face enquiries

- Perform data entry accurately and timely

- Maintain appropriate filing systems, ensure accurate records are input

- Assist Manager in co-ordinate with Clients / Suppliers and prepare Quotation

- Any other duties assigned by superior

Requirements

• Candidates should have GCE 'O' Levels or equivalent
• Proficient in Microsoft Office, Excel, Outlook, Word, Email.
• Well-organized, able to work under tight timeline
• Bilingual in English and Mandarin
• Able to start work immediately or in short notice is an advantage.
• Singaporeans / PR are welcome to apply

Employment Type: 6 months contract (renewable subject to work performance)

Location: Changi

Salary: up to S$3,500

Key Responsibilities:

• Drive customer engagement through campaigns and programs, including Rewards Catalogue, promotions, and exclusive events.
• Plan and execute events to increase footfall and sales, managing the entire process from planning to post-event analysis.
• Collaborate with internal teams and external partners to develop new offerings for the Rewards Catalogue.
• Support sales, marketing, and onboarding efforts for eVouchers and monetization strategies.
• Manage the EDM marketing calendar and performance marketing efforts in collaboration with agencies.
• Coordinate CRM EDM needs with business units and implement data-driven marketing initiatives to drive member footfall and spending.
• Handle digital engagement with members across EDM, SMS, website, in-app, social media, and other digital platforms.
• Set up and manage campaigns using CRM systems and campaign tools. Experience with platforms like Session M, Braze, and Adobe Experience Manager is a plus.
• Assist in marketing operations, business development, and growing loyalty programs, including campaign management, tenant marketing, onboarding, billing, and customer service.

Key Performance Indicators:

• Customer visits and engagement
• Spend per member
• Active member penetration
• Rewards Catalogue redemption rate
• Revenue generation

Requirements:

• Bachelor’s degree with 1-3 years of experience.
• Experience in CRM, EDM marketing, or digital marketing.
• Strong analytical skills and data-driven mindset.
• Self-motivated, innovative, and adaptable team player.
• Proficiency in MS Office, with experience in BI tools (e.g., Tableau, Power BI) and customer engagement platforms (e.g., Braze, Session M) preferred.

Job Description:

Position Overview: A Logistic Executive in a warehouse setting plays a crucial role in overseeing and managing the efficient flow of goods, coordinating shipments, and ensuring the smooth operation of warehouse activities. This position often requires working on weekends, public holidays, and night shifts to meet the demands of the logistics and supply chain industry.

Key Responsibilities:

1. Warehouse Operations: Manage and coordinate various warehouse activities, including receiving, storing, picking, packing, and dispatching of goods.

2. Loading and Unloading: Perform and supervise loading and unloading of shipments, ensuring proper handling, stacking, and securing of products to prevent damage and ensure safety.

3. Inventory Control: Monitor and maintain accurate inventory levels, conduct regular stock counts, and report any discrepancies to the management.

4. Order Fulfillment: Efficiently process customer orders, including picking products, packing them securely, and arranging for timely shipments.

5. Quality Control: Ensure that all products meet quality standards and report any issues or damages immediately.

6. Documentation: Prepare and maintain records of incoming and outgoing shipments, including bills of lading, packing lists, and invoices.

7. Equipment Maintenance: Ensure that warehouse equipment, such as forklifts, pallet jacks, and conveyor systems, are well-maintained and report any equipment issues for repair.

8. Safety and Compliance: Implement and enforce safety protocols, ensuring compliance with regulations and best practices to create a safe working environment.

9. Weekend, Public Holiday, and Night Shift Work: Be available and prepared to work on weekends, public holidays, and night shifts, as required by the warehouse's operational schedule.

10. Team Leadership: Supervise and lead a team of warehouse staff, including training, scheduling, and managing workloads effectively.

11. Communication: Collaborate with other departments, suppliers, and transportation providers to ensure seamless operations and timely deliveries.

12. Continuous Improvement: Identify and implement process improvements to enhance warehouse efficiency and reduce operational costs.

Qualifications:

1. Education: A high school diploma or equivalent is typically required. A bachelor's degree in logistics or a related field is a plus.

2. Experience: Previous experience in warehouse operations and logistics, with a strong understanding of warehouse management systems (WMS).

3. Physical Fitness: Physical strength and stamina to handle the physical demands of loading and unloading heavy goods.

4. Forklift Certification: A valid forklift operator's certification may be required.

5. Organizational Skills: Excellent organization and time-management skills to handle multiple tasks and priorities.

6. Attention to Detail: Strong attention to detail for accurate inventory control and quality assurance.

7. Leadership Skills: Ability to lead, motivate, and manage a team of warehouse staff effectively.

8. Flexibility: Willingness to work during weekends, public holidays, and night shifts to meet operational requirements.

A Logistic Executive working in a warehouse must be committed to maintaining a well-organized and efficient warehouse operation, including loading and unloading tasks, while also ensuring the highest standards of safety and compliance are met. This role demands adaptability and dedication to fulfilling the demands of a dynamic logistics environment.

We thank you for your interest and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License ID :18C9520

EA Registtration ID :R1765753

Key Responsibilities:

• Greet and assist customers, helping them select the best rental vehicle based on their needs and budget
• Address customer inquiries or issues with professionalism and efficiency
• Complete all necessary paperwork, including rental agreements and payment records
• Ensure vehicles are well-maintained, and ready for rental
• Work closely with the team to ensure smooth
• Ensure all rental transactions comply with company policies and legal requirements

Requirements:

• Possess experience in sales
• Good communication skills, interested in dealing with people
• Ability to work independently and as part of a team.

1. Receive training and perform duties in various sections of company’s operations such as Service Department, Kitchen Department, Supporting Function Department etc;

2. Gain deep and thorough knowledge of the company’s restaurant operation by rotating on each position;

3. Learn from experienced employees to acquire information about methods, procedures, and standards required to perform and excel in your training;

4. Progressively master the skills to run restaurant operations.

5. Acknowledge and achieve performance goals and objectives defined by management.

6. Consistently monitor individual performance and progression with your superior and management.

7. Upon completion of all basic training, set new goals and objectives with the management for your progression in the company.

8. Provide support as needed in various departments;

9. Perform ad-hoc duties as assigned by your superior.

$3,500 - 7,000

Responsibilities:

• Content planning and copywriting for social media platforms such as IG, Tiktok
• Develop creative marketing content
• Product photography
• Graphic design
• Keeping up with social media trends/functions
• Knowledge on video production
• Collaborate with influencers and other stakeholders to create video contents

Requirements:

• Familiar with social media platforms (e.g IG, Tiktok is a plus)
• Product photography
• Graphic design (Adobe PS/AI)
• Adobe Premiere Pro would be a plus
• Highly motivated and target driven

Responsibilities:

• Purchase administration and order processing
• Negotiate with suppliers for the most cost-effective deal
• Negotiation of pricing, credit terms and supplier contracts, delivery schedule
• Monitor cost and project budget and develop cost forecasts
• Vendor development-evaluate vendors based on quality, on-time delivery, and cost
• competitiveness
• Source of quotation and liaise with suppliers, manufacturers, and relevant internal
• departments
• To perform any other duties as assigned by management

Requirements:

• Preferably have experience in relevant fields
• Team players and committed to work
• Good communication and negotiation skills
• Proactive in solving problems
• Good in planning, organizing, and prioritizing assignments
• Able to implement improvement processes
• Independent, able to work under pressure, as well as multi-tasking

Job Description

• Plan the installation of IT solutions, CCTV & other electronic equipment
• Plan for testing & commissioning
• Perform Electrical Works including wiring and assembly work
• Set up and install Surveillance equipment and systems
• Maintain and perform troubleshooting for Surveillance equipment and systems
• Any ad-hoc duties as assigned

Requirements

• Min. Diploma in Electrical/Electronic Engineering
• Min. 3 years relevant experience
• Preferable with Class 3 driving license
• Ability to work independently and as a team-player
• Able to perform shift work and work on weekends and public holidays

About Company:
Our client is a Japanese entertainment company producer of collectible card games and trading cards, publisher of mobile apps and games, promotional items and many other venues, which was founded in 2007 and is headquartered in Tokyo

Job Description:
- Managing and updating official social media and website
- Copywriting for social media, website, articles, monthly newsletter (B2C & B2B)
- Brainstorming and proposing new promotional plans to boost brand image and awareness
- Preparing press releases
- Managing community outreach (speaking to community leaders, YouTuber collaborations)
- Managing digital promotion (Google Ads, Facebook Ads)
- Tailor promotional plans to fit each product release
- Data analysis (social media, surveys, ads)
- Other ad hoc duties as assigned by the company

Job Requirements:
- Candidate must possess at least Diploma/Degree in Marketing/Communications
- At least 2-3 years of relevant work experience
- Strong understanding of social media/digital marketing platforms
- Excellent communication skills in English, both written and oral.
- Proficiency in Japanese language is an added advantage, both written and oral, to liaise with Japanese speaking associates when required.
- Willingness to learn the trading card games in order to boost promotion of the brand and product
- Have working knowledge in games, anime, and popular or internet culture will be an added advantage.
- Strong team player with excellent interpersonal and communication skills
- Excellent at schedule management and multi-tasking
- Open to work on some weekends/public holidays for Company events when required.
- Open to travel overseas for business trips when required.

Compensation:
- Working location: Odeon Towers
- Working hours: Monday to Friday 8.5 hours/day including 1 hour lunch break
- Flexible reporting time to work between 8.30am to 10am; 1 hour lunch break between 11.30am to 2pm
- AWS
- Performance bonus

Job Description:

• You’ll review activities’ scheduling to ensure adequate coverage for staff during hours.
• You’ll maintain a high degree of operations accuracy within the team.
• Housekeeping of office and store.
• Considerable delivery wide variety of items/persons to different addresses and through different routes.

Job Requirements:

• Supervisory experience in managing a team is preferred
• some work extra hours needed.
• Independent, possess initiative and optimistic.
• Class 3 driving license.
• Familiar with local routes

As an Operations Executive at GiftMarket Pte Ltd, you will play a key role in supporting the sales team by managing and coordinating the administrative tasks involved in the sales process. You will ensure that orders are processed efficiently, communication with clients and vendors is seamless, and sales operations run smoothly. This role requires strong organizational skills, attention to detail, and the ability to work in a fast-paced environment.

Key Responsibilities:

• Handle order placements and process sales orders to ensure timely and accurate fulfillment.
• Assist sales team in daily operation.
• Liaise with suppliers and vendors to confirm orders, track deliveries, and ensure stock availability.
• Responsible for order processing, close follow-up and internal coordination with suppliers, customers, logistics and warehouse to ensure timely delivery.
• Assist with inventory operations by conducting quality checks on goods upon arrival and providing support with packing when necessary.

Requirements:

• 1-2 years of experience in a similar role.
• Strong organizational and multitasking skills.
• Excellent communication skills, both verbal and written.
• Attention to detail, ability to work in a fast-paced environment, and strong sense of urgency.
• Fluency in English and Mandarin is required to communicate with suppliers and clients.
• Ability to work effectively in a team and support cross-functional initiatives.
• Proficient in Microsoft Office (Word, Excel, PowerPoint) and CRM software.

Responsibilities:

• Managing the upgrading, installation & troubleshooting of Windows Server Environment and Azure Environment
• Monitoring & enhancing improvement of the health of servers & network devices
• Performing routine technical documentation, system patch, network & system security control implementation, and maintenance/ enhancement/ backup operations
• Perform standard software applications and installations from prepared images
• IT asset inventory control
• Liaising with internal stakeholders and external clients for the deployment of IT Solutions
• Other ad-hoc tasks related to IT

Requirements:

• Diploma/Degree in any IT-related field
• Individuals with no IT-related qualification but with strong interest in developing a career in IT may apply.
• Individuals with some technical experience in these areas are welcome:

1. Database administration & Virtualization Technology (i.e. Hyper-V)
2. Office 365 Implementation
3. Patch management
4. Router, switch, firewall and access point configuration
5. Server room environment (i.e.: DELL EMC)
6. Server, desktop, printer and another peripherals’ set-up
7. Structured cabling (including backup & recovery management)
8. Windows Server Administration

Job Description

Responsibilities

Reporting to HR Manager/ Senior HR, this incumbent is responsible for full spectrum of Human Resource services and support including assisting in the preparation of payroll in a timely and accurate manner.

• Manage end-to-end recruitment process of local and overseas employees including work pass matters relating to application, renewals, termination
• Liaise with regulatory / authorities for employment matters, e.g. Ministry of Manpower, Immigration & Checkpoints Authority, Ministry of Health, Singapore Medical Council, Allied Health Professionals
• Manage staff movements, contract renewals, attend and manage both frontline and office employees’ queries
• On-boarding and ensuring full integration into company and also off-boarding for all employees
• Assist in the process of monthly payroll using SmartHRMS HR & Payroll system as well as maintain and update employee records and personal data in HRIS system
• Manage performance review, annual salary review and bonus payment processes
• Involve, manage HR projects and organise employee engagement activities
• Any other duties as assigned

Requirements

• Minimum Diploma in Business, Human Resources or relevant qualification
• Possess at least 2 years human resources experience as a 360 HR practitioner
• Meticulous, possess numerical critical reasoning skills
• Systematic and well organized
• High level of integrity, good communication skills
• Able to manage ever-changing business and regulatory landscape
• Proficient with Microsoft Words, Excel & Powerpoint
• Able to start work immediately or within short notice

As an EO Associate Engineer, you will be responsible for Electro-optics system site support, perform troubleshooting, fault diagnosis and failure analysis to determine the cause of failure for the system. Diagnose and repair EO system issues in lab by using logical, step-by-step approaches to ensure minimal downtime for the customers.

Key Responsibilities

• Support the team on Electro-optics and surveillance systems for preventive and corrective maintenance at sites and vessels

• Update all fault reporting documentation for monthly project meeting

• Liaise with customer for maintenance activities

• Perform in house repair of Electro-Optics equipment

• Perform rotational 24x7 standby services for fault recovery works at various locations

• Able to work offshore and work at height

• Support system setup, testing and installation

• Perform other duties as assigned by superior

Knowledge, Skills and Abilities

• Min ITE certificate / Diploma in electrical / electronic / computer engineering

• Possess Singapore Class 3 driving license

• Experienced in Electro-optics System will be an added advantage

Personal Attributes

• Positive work attitude, self-motivated, creative, and resourceful with a customer first mind set

• Independent, hardworking, and able to work under pressure

• Able to handle emergency situations outside of normal work hours when required

• Good inter-personal, organizational, problem solving and teamwork skills.

1. Role Description

This position reports directly to the CEO and interfaces closely with our Administrative and HR department. Parklab will train him/her to become a proficient individual under versatile environment. Parklab is a company that is commited to superior financial standing staff development, personal growth and integrity. This is to ensure that the company experience healthy growth over the years.

2. Specific Responsibilities

• Full set of accounts
• Submission of GST
• ARs and APs
• Accounting of petty cash
• Issuance of tax invoice
• Reporting of P&L and balance sheet
• Any bank related matters
• Financial advisory

3. Competencies

1. Learn to work with the accountant and the CEO to deliver the full financial report on a yearly basis.

2. Submission of GST to IRAS

3. Gain experience with Human Resources Online Systems (LMS / Payroll) and Accounting System.

• Handle general office tasks and administrative duties
• Directing communication betwwen colleagus and customers, organizing schedules and events, entering data, bookeping, maintaining office equipments and so on.
• Enales teams to be focused on their goals and prepared for anything that comes their way.
• Responsible for the work of the human resources department

Job Description

1. Overview of the Company’s IT Infrastructure:

• Team Size: The IT in-charge will support a team of approximately 30–40 employees.
• Key Software: Responsibilities will primarily include managing and troubleshooting: Microsoft Accounts: Including user management and support.
• SharePoint Server: For file storage, collaboration, and VPN access.
• Account Management: Oversee the number of users for both Microsoft and Adobe accounts.
• Equipment Management: Maintain and track IT equipment issued to staff, such as laptops, tablets, and related peripherals.
• Domain Management: Manage company domains, including DNS configurations, SSL certificates, and email domain records (SPF, DKIM, DMARC).
• While not immediately required, the IT in-charge may be sent for training on WESS System (operational software) and Infotech (HR and payroll software) to support these systems if needed in the future.

2. Day-to-Day Responsibilities:

• Provide support for Microsoft software and services, including account setup, troubleshooting, and updates.
• Manage SharePoint server access, monitor usage, and ensure data backups.
• Oversee and manage the number of user accounts for Microsoft and Adobe, ensuring licenses are appropriately allocated.
• Maintain an inventory of IT equipment (e.g., laptops, tablets, and accessories) and manage issuance to employees.
• Configure and maintain domain settings, including DNS records, email-related configurations (SPF, DKIM, DMARC), and subdomains.
• Renew and update SSL/TLS certificates and ensure timely domain renewals.
• Train staff on using Microsoft Teams and other core Microsoft services as needed.

3. Support and Troubleshooting Expectations:

• Employees will submit IT issues via a Google Form, and the IT in-charge is expected to resolve these issues within 3 to 5 working days if related to Microsoft, SharePoint, equipment, or domain configurations.
• Escalate issues outside of their scope (e.g., WESS System or Infotech) to the appropriate vendor or support contact.

4. Key Tools and Technologies:

• Manage and support Microsoft Services (e.g., Microsoft Teams, Office apps, and SharePoint).
• Oversee Adobe Accounts to ensure user access and compliance with license agreements.
• Monitor and maintain SharePoint Server and OpenVPN for secure remote access.
• Use domain registrar tools for DNS management, subdomains, and SSL configurations.

5. Security and Compliance:

• Ensure user accounts for Microsoft and Adobe meet security standards (e.g., password policies, multi-factor authentication).
• Monitor SharePoint backups and maintain readiness for disaster recovery scenarios.
• Secure IT equipment by ensuring proper configurations, access restrictions, and antivirus protections.
• Implement security features for domains, such as domain locking, SSL certificates, and two-factor authentication for domain registrars.

6. Team Training Responsibilities:

• Train staff on Microsoft Teams and other essential Microsoft tools to enhance productivity.
• Develop simple user guides for frequently used processes in Microsoft tools.

7. Performance Metrics:

• Meet the resolution timeline of 3 to 5 working days for reported Microsoft, SharePoint, equipment, or domain-related issues.
• Eoptimal allocation of user accounts for Microsoft and Adobe licenses.
• Maintain high uptime and accessibility for SharePoint server services.
• Ensure all IT equipment is inventoried, tracked, and issued effectively.
• Maintain up-to-date and error-free domain configurations and SSL/TLS certificates.

8. Expected Collaboration:

• Coordinate with department heads for user account requirements, IT equipment requests, and related support.
• Work with external vendors for advanced troubleshooting of SharePoint, Adobe, or domain services.
• Collaborate with management to recommend enhancements to Microsoft tools, SharePoint, IT equipment processes, or domain management strategies.

9. Onboarding and Initial Support:

• The IT in-charge will receive training on WESS System and Infotech software as a contingency for future support needs.
• Initial handover and training will cover current processes for managing Microsoft accounts, SharePoint, Adobe licenses, IT equipment inventory, and domain management.