• Job Responsibilities
  
  • Help manage the day-to-day operations of the Housekeeping Rooms & Suites.
  • Conducts daily briefings and attend meetings
  • Help provide management and supervision to the Housekeeping Rooms & Suites Team Members on all shifts
  • Check VIP rooms prior to check in and in-house
  • Ensure that the requirements of VIP arrivals and in-house guests are managed well
  • Ensures turndown services are done in accordance to Marina Bay Sands standard
  • Handles all complaints and guest surveys pertaining to housekeeping service
  • Ensure that Housekeeping leaderships are kept fully aware of all feedback from either guests or other department
  • Conducts regular inspections of rooms ensuring standards of cleanliness is always maintained.
  • Ensure that the turnaround of the “House Status” is timely
  • Be proactive in safety and accident prevention. Ensure that all Team Members are adequately trained in the use of housekeeping cleaning and sanitizing chemicals as well as lifting techniques and other potentially hazardous parts of their daily work
  • Ensure a clean, safe and pleasing environment for all Guests and Team Members
  • Help manage operating costs, especially labour, productivity and operating supply consumption
  • Help develop and implement clear, detailed training programs which match the needs of Team Members with a wide range of skills, languages and cultures
  • Supervise, train, schedule, mentor, develop and evaluate Team Members
  • Ensure all tasks are performed on time and according to safety standards
  • Help monitor consumption and wastage of : equipment; guest supplies: cleaning supplies: and linen supplies
  • Help ensure that linen and operating supplies are available in sufficient quantities, while minimizing the value of stock on hand
  • Recommend the timely replacement of guest room and suite supplies and equipment
  • Participate in research, development, evaluation and implementation of new products, services, technology and processes in anticipation of changing customer needs
  • Maintain close liaison with all other Departments so that their Housekeeping operational needs are met by the Department
  • Help manage periodic cleaning programs
  • Conducts bi-annual and annual Performance Appraisals providing honest and appropriate feedback
  • Ensures that team members are always fairly treated without favour or unfair expectations
  • Ensures that team members are fairly and professionally rostered and are allocated work assignments which are appropriate for their rank and capability to meet the demands expected
  • Ensures high standard of personal presentation and grooming, acting as positive role model
  • Perform all duties in accordance with Marina Bay Sands policies and within the realm of the Marina Bay Sands Company vision, mission and values
  
  Core Leadership Competencies
  • Change Management – Generates activity and seeks new challenges to improve work performance. Demonstrates an optimistic outlook and recovers quickly from failure
  • Decision Making – Makes sound decisions quickly under pressure. Takes calculated risks based on adequate information and analysis. Makes rational, balanced judgments on the basis of available information
  • Managing the Work of others – Works with an orientation to the future. Sets clear, appropriate, and well defined, quality objectives. Encourages others to comply with legal and personal obligations. Plans while taking into account change and possible difficulties. Provides teams with clear direction and keeps them focused on tasks. Actively supports autonomy and empowerment through appropriate delegation of work. Sees projects through to completion; ensures key objectives are met
  • Motivating and Influencing Others – Creates a climate of teamwork by encouraging harmony, co-operation and communication. Cares for others by monitoring their well-being; Inspires a positive attitude to work among subordinates and persuades others so that they can adjust their positions and readily gains agreement and support from others. Respects the contributions of others
  • People Development – Encourages a culture of continuous personal and worked-related improvement through own actions and ensures learning from successes and failures. Guides and coaches team members. Passes on personal expertise and draws on the diverse backgrounds, skills and knowledge of people while defining and reinforcing standards and appropriate behaviour
  • Problem Solving – Reconciles conflict and probes for information for more in-depth relevant information for decision-making. Analyses numerical data and relevant sources of information in order to draw appropriate conclusions and check facts to establish causes and effects. Produces new ideas and a range of solutions to meet the demands of the situation
  • Time and Task Management – Manages time effectively and shows punctuality; completes tasks on time; structures work activities in a systematic way; respects and follows company policies; shows organizational commitment; ensures safety at the workplace. Shows receptiveness to being managed and co-operates willingly; demonstrates detailed job knowledge, manual ability and technical expertise in one’s own area
  • Integrity – Acts consistently in accordance with clear ethics and values and models high standards of behaviour for others through one's own actions; maintains confidentiality and upholds agreements made with others; able to relate to people from different cultures; and maintains a balance between work and personal life so neither affects the other negativ
• Job Requirements
  
  Education & Certification
  • Diploma or Degree in Hotel Management or related field preferred
  
  Experience
  • Minimum 3 years in a supervisory role in a five star hotel housekeeping or related environment
  
  Other Prerequisites
  • Ability to successfully operate large-scale, high pressure environment with sudden change in business levels
  • Knowledge in multi-cultural service protocols and standard
  • Experience in hotel pre-opening/renovation at supervisory/managerial levels
  • Able to communicate effectively with both English and Mandarin-speaking guests
  • Strong leadership competencie
  • Good time management, organizational, communication and motivational skills
  • Meet the attendance guidelines of the job and adhere to departmental and company policies
  • Ability to drive consistent excellence in repetitive process driven task

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

JOB DESCRIPTION – SENIOR CREDIT MANAGER

Provide strong risk governance, robust and balanced 2nd line challenge process for non-retail credit portfolios and to ensure business development within acceptable credit appetite and portfolio metrics.

JOB RESPONSIBILITIES

• Work closely with the first line by giving guidance on structuring credit facilities and regulatory requirements on credit policies.
• Provide recommendations for improving end-to-end credit process including guidance to business units through sharing sessions and transaction structuring alternatives to balance client and risk management requirements.
• Provide independent credit evaluation and make sound recommendations to improve asset quality while supporting business growth of the Bank.
• Manage the credit risk of the mid cap portfolio
• Exercise credit approval within own credit discretion
• Participate in various working groups / committees at Bank / industry / regulatory levels.

JOB REQUIREMENTS

• Bachelor’s degree in Banking and Finance / Business Administration / Economics or related discipline from a recognized university.
• Minimum 15 years of relevant credit evaluation & approval experience - well versed in credit analysis and financial modelling.
• Extensive experience in the mid-corporate/commercial banking credit space, with a strong emphasis on term lending, working capital financing and derivative products.
• Knowledge of credit underwriting best practices and compliance/regulatory issues, and
• Some experience of leading a team will be an added advantage.
• Good interpersonal and communication skills.

Job Description

• Lead in complex project/s throughout the global enterprise,
• Lead in leading project team members in the design, development, and delivery of technology and business solutions.
• Lead to prepare meeting minute, weekly presentation and daily tasks.
• Work closely with the stakeholders, steering committee, resource managers, vendors, business and IT team, senior management and executives across different time-zones.
• Lead to build schedules, establish communication plans, manage risks/issues, and measure or report project results.
• Facilitate creative efforts to resolve issues and develop quality deliverables to achieve corporate objectives.
• Partner with stakeholders and teams to prioritize project requirements and issue resolutions to ensure successful delivery of project scope.
• Lead in requirements gathering, defining functional/systems dependencies and managing the system/(s) implementation.
• Work in close collaboration with global PMO to ensure projects execution follows and adhere to project delivery methodology.

Min. required skills and experience

• Minimum of 8 years of experience in SAP project implementation as well as in support projects.
• Able to work independently, given assigned tasks.
• Ability to multitask and manage multiple deliverables at the same time.
• Tenacious and willing to work extra hours on some occasions, to complete tasks.
• Having SAP ECC6 / S4HANA implementation experience.
• Experience in Project Management with PM Certifications (PMP, Prince 2 or equivalent).
• Have a good knowledge of SAP Standard processes such as SAP Activate methodology.
• Advanced skills in Data & Analytics tools (i.e Excel Pivot, VBA, BI or others).
• Experience in a Professional Services industry and corporate industry.
• Experience with requirements gathering, customer or stakeholder relationship management, issue and risk management, project and organizational change management and IT vendor and partner management.
• Knowledge of IT infrastructure and architectural technology concepts and components would be an advantage
• Drive projects from original concept through final implementation, and smooth handover to on-going support team.
• Good communication skill

JOB RESPONSIBILITIES:-

• Oversee daily clinic operations, including health screening and GP services
• Manage the front-of-house, including reception, patient check-ins, and customer service
• Ensure smooth and efficient patient flow, from registration to consultation and follow-ups
• Lead and support front-line and back-office staff, including receptionists and administrative personnel
• Oversee management of patient appointments, follow-ups, and record-keeping efficiently
• Address and resolve inquiries, complaints, disputes and issues with patients / external stakeholders with professionalism
• Liaise with external vendors, service providers, and healthcare professionals as needed
• Actively source and strategies to smoothen operational flows and enhance patient experience
• Work with external partners / clients / vendors (e.g. laboratory services) in ensuring accurate billing, and troubleshooting associated disputes
• Ensure proper filing and storage of medical forms, reports, and legal documents
• Maintain and monitor inventory, including medical supplies and clinic equipment
• Work closely with business development team in sourcing and maintaining corporate relationships
• Contribute to marketing efforts, including promotions and awareness campaigns
• Oversee hiring and training of staff
• Manage staff scheduling, assignments, and training to ensure optimal service levels
• Oversee clinic finances including accountability for profit and loss of clinic
• Oversee billing processes, insurance claims, corporate invoicing, cash collection, control measures and other financial operations
• Regular checks and audits on claims submission e.g. PMI, CPF, Govt Agencies etc
• Regular checks and audits on payment collections of credit card, cash, NETS and cheques from patients
• Ensure compliance with healthcare regulations, policies, and procedures
• Monitor clinic performance metrics and develop improvement plans when necessary
• Support management in identifying opportunities for process improvement
• Any other duties as may be assigned by Immediate Supervisor and/or the Management

Qualification & Experience: -

• Possess at least Diploma in any field
• Previous experience in healthcare or clinic management role
• Good understanding of health screening, GP operations and front-of-house management
• Passion for working in in healthcare industry
• Excellent organizational, multitasking, and leadership skills
• Exceptional interpersonal and communication skills
• Proficient in clinic management software, Microsoft Office, and other digital tools
• Ability to work in a fast-paced environment while maintaining attention to detail
• Customer service-oriented with a passion for patient care
• Able to work in fast paced environment
• Salary offered will be based on individuals’ experiences and qualifications

Overall Job Purpose

To ensure that operations of the assigned vessels is maintained safely and economically in accordance with the OSM Thome, and owners’ commercial requirements; and that all essential support is extended to the vessel for the purpose, and for addressing emergencies.

KEY RESPONSIBILITIES AND DUTIES

Daily Operations

• Responsible for implementing and maintaining a safe, cost-effective and environmentally sound operation standard in compliance with OSM Thome as well as International Marine regulations for a given number of vessels.

• To manage the daily operation of the number of vessels assigned to him in accordance with OSM Thome & Best Practice.

• Advise Masters/Chief Engineers and Ship Staff on

· Cargo & tank/hold

· Port operations

· Anchoring & mooring operations

· Technical/Engine room operations

· Port, passage & war information, insurance coverage for all vessels

• Follow up the on-board maintenance system (BASSnet), monitor the status and act on overdue items.

• Evaluate and monitor the required reporting from the vessels, act as required and inform other office sections and external bodies as is relevant.

• Follow up class and statutory certification status, condition of class and arrange for the necessary surveys and inspections (flag state, certification for Panama Canal etc.)

• Liaise with Principals regarding Vessel safe operations.

Shipboard inspections

• Visit vessels regularly (at least three times a year, including a short sailing visit). On each visit, a Superintendent Visit Report is to be completed and left onboard. Following inspections needs to be conducted during these inspections

• Prepare a Vessel Visit Executive Summary for each Shipboard attendance

• All Audit & Inspection Reports need to be filed/updated in Common drives or Database as applicable. Follow up with vessels/office to close the deficiencies noted during these visits.

• Prepare weekly, monthly, bi-annual, quarterly management

Oil Major/CDI & Other Commercial Inspections

• Assist in coordinating, arranging and timely follow up Oil Major Vetting Inspections as directed.

• Assist in arranging external safety audits and onboard training by co-coordinating with the appointed audit or training company.

• Follow up on closure of deficiencies noted during inspections.

• Incident / Accident / Crisis Management & investigation

• Member of Emergency Response Team.

• Conducts investigation and root cause analysis of Incidents, Accidents, and Near Miss & Stopper Cards.

• Review Corrective Actions, Preventive Actions and Recommendations from investigation and analysis of accidents, marine casualties and near misses.

• Assist and participate in tabletop exercises and emergency drills.

Port, Flag State Inspections & Other Statutory Audits (ISM/ISPS)

• Assist in coordinating and timely follow up Flag State Inspection, External & Internal ISM, ISPS and MLC Audits as directed.

• Support vessels during Port State Inspections and follow up on prompt closure of noted deficiencies as required.

• Follow up, review, approval and submission of the corrective active plan/report to authorities as required.

HSSEQ

• Assisting Vessels for documenting / conducting Risk Assessments. Evaluation and

• Monitoring.

• Evaluate & document Off- Hire records (Planned as well as unplanned).

• Stores Supply & Budget Planning.

• Maintain strict cost control of the Annual Operating Budget for each of the assigned vessels.

• Review monthly cost control and approve monthly financial reports before sending to Fleet Group Manager for review.

• Assimilate input from the assigned vessels as well as other relevant departments and prepare each vessel’s Annual Operating Budget.

• Monitor the requisitions generated from the vessel to ensure that they are submitted in a timely manner. Follow up with the Purchasing Department for delivery of ordered items on board.

• Approve invoices for payment.

• Liaise with the Insurance Manager (or Principals) in H&M claims handling. Provide technical input, and cost information, if required, for P&I claims (cargo and crew) and H&M claims.

Crewing

• Make performance evaluations of Masters/ Chief Engineers assigned to the vessel under supervision.

• Provide input to the Manning Department on recruitment of Senior Officers for the assigned vessels.

Dry Docking & Repairs

• Plan, manage, monitor and execute vessels repairs, dry dockings and conversions within agreed budgets.

• Arrange and follow up repairs and services.

• Coordinate with the assigned vessels and prepare the dry-docking specification in conjunction with Docking Superintendent, Fleet Services. Submit the specification to yards for quotations, evaluate the received quotations and present them to the Fleet Group Manager and/or Chief Operating Officer for review.

• Attend the dry-docking, discuss shipyard invoicing before presenting same to the Fleet Group Manager and/or Chief Operating Officer for approval.

• Prepare docking report

QUALIFICATIONS AND COMPETENCIES

• Class 1 Certificate of Competency

• Class 2 Certificate of Competency and University Qualification

REQUIRED EXPERIENCES

· Previous experience as Chief Engineer/Master for a minimum of 8 months on relevant type of ships

· Candidate who are deemed technically competent and without shore experience will be considered.

The Autobus - Singapore's Largest Craft Beer Taproom

Position Overview

As Assistant Manager, you would be responsible for assisting in the daily management of activities and services of The Autobus continuing effort to deliver outstanding guest service and financial profitability.

Responsibilities

A. Leadership of the Outlet

1. Attend departmental meetings, line-ups, and other training as scheduled
2. Lead a small team and manage people with sensitivity and openness.
3. Be aware of clientele mix, seasonal periods, and festivities and make recommendations to management for competitive analysis and budgeting purposes

B. Maintain Guest Experience

1. Provide guests with an enjoyable and expertly served dining experience
2. Maintain complete knowledge of restaurant layout, SOP, proper table set-up etc.
3. Be familiar with all restaurant offerings to respond to guest inquiries accurately
4. Handle guest complaints following the instant pacification procedure and ensure guest satisfaction

C. Maintain Hygiene, Safety and Standards

1. Review findings from the audits conducted by the F&B Supervisor in relation to the hygiene, waste management, Standard Operating Procedures (SOPs), Workplace Safety and Health (WSH) policies and procedures etc
2. Identify operational challenges and deficiencies and work with relevant parties to formulate necessary action plans to improve operational efficiencies

Talent Profile

1. Minimum 2 years of supervisory experience in formal restaurant service

-6 day work week

-Fast Career Progression

Prerequisite:

Open-mindedness

Team player

Willingness to learn

We seek an experienced and motivated construction project manager to join our dynamic team. As a construction project manager, you will be responsible for planning, coordinating and managing construction projects for our firm.

Your responsibilities will include developing and managing project budgets, creating detailed schedules and overseeing resource allocation to ensure optimal execution. You will conduct regular site inspections, review construction plans and specifications, identify potential risks, implement proactive measures to mitigate them and verify that all the work is performed to the highest quality standards.

Objectives of this role

• Planning, coordinating and managing all phases of construction projects, including project initiation, planning, execution, monitoring and closeout.
• Establishing project objectives, scope and deliverables in collaboration with stakeholders and ensuring alignment with client requirements.
• Developing and managing project schedules, budgets and resource allocations to ensure cost efficiency and timely delivery.
• Liaising with architects, engineers, contractors and subcontractors to monitor construction progress, resolve issues and ensure compliance with specifications and quality standards.
• Managing procurement processes, including bid evaluations, contract negotiations and vendor selection.
• Oversee project budgeting and cost control and manage change orders to ensure adherence to budgetary constraints.
• Conducting regular site inspections to assess project progress, identify risks, and ensure compliance with safety protocols and regulatory requirements.
• Maintain effective communication with project team members and stakeholders to provide project updates, address concerns and foster strong working relationships.

Your tasks

• Develop comprehensive project plans, including timelines, resource allocations and procurement strategies.
• Coordinate and oversee construction activities, ensuring adherence to project schedules and specifications.
• Evaluate and select contractors and subcontractors based on qualifications, experience and cost-effectiveness.
• Monitor project progress, report on project status to stakeholders.
• Ensure compliance with safety regulations and legal requirements, prioritising a safe working environment for all involved.
• Manage construction project documentation, including contracts, permits, drawings and change orders.
• Conduct regular meetings to facilitate communication, address challenges and to meet project objectives.
• Provide regular updates and reports on project status, including milestones, budget updates, and any significant developments or risks.
• Implement and enforce safety protocols and ensure compliance with local building codes and regulations.
• Carry out thorough project evaluations and assessments to identify areas for improvement and implement necessary corrective measures.
• Provide leadership and guidance to the project team, fostering a collaborative and high-performance work environment.

Required skills and qualifications

• A bachelor's degree in civil engineering, construction management, or a related field.
• 10+ years of relevant experience in construction project management, with a track record of successfully delivering projects on time and within budget.
• Strong knowledge of construction methodologies, building codes and safety regulations of Singapore.
• Excellent project management skills, including effective planning, organising and prioritising tasks.
• Proficiency in reading and interpreting technical documents, including project blueprints and construction schematics.
• Strong leadership and communication skills to manage project teams and stakeholders.
• Proficiency in construction management software, project scheduling tools and cost estimation software.
• Familiarity with sustainable construction practices and green building certifications.
• Fluent in Mandarin and English.

Preferred skills and qualifications

• Relevant professional certification in project management or construction management.
• Knowledge of risk management and budget management principles.
• Experience in managing large-scale construction projects in Singapore.
• Knowledge of local construction regulations, permits and approval processes.
• Proficiency in using Building Information Modelling (BIM) software.
• Experience with construction contract negotiations and claims management.
• Familiarity with lean construction principles and methodologies.
• Strong financial understanding and experience in project budgeting and cost control.

Job description

• Project a professional and welcoming image to the business and be active in seeking and developing relationships to drive reservations.
• Provide the perfect first impression with a smile and welcome.
• Responsible for assigning guests to tables, maximizing the utilization of the space to the best advantage.
• To ensure that guest at every table receives attention and service.
• To monitor and handle guest complaints by following the instant pacification procedures and ensuring guest satisfaction.
• To collate guests’ feedback and maintain and update the guest history system.
• To prepare a monthly report of guest comments, guest list, and report that assist business decision.
• Have a full understanding of Operating Procedures and their role within these standards.
• Confidently take an order asking all relevant questions linked to the sequence of service.
• Ensure problems are dealt with immediately and proactively with the support of the Outlet Manager

Requirements:

• Minimum 3 years of managerial experience in lounge environment
• Hotel industry experience is preffered
• Customer-oriented approach and patience
• Problem-solving and decision-making skills
• Hands-on experience in cashier duties

BitDATA Exchange is growing our institutional sales team and looking for passionate, driven individuals with experience liaising with institutional clients.

This role will leverage relationship development and account management skills, process creation and management ability to educate, introduce and inspire new investment with major institutional clients and high-net-worth individuals from a global market.

What you will do:

· Acquiring and developing trust relationships with a portfolio of major clients (global institutional/VIP clients)

· Expanding the relationships with existing customers by sustained communication, understanding of their needs

· Building key customer service processes and systems, formulating management rules, and tracking the status of key customers

· Analysis of user behaviour, finding hidden needs, writing key customer analysis reports, and communicating with various departments to provide optimal key customer service solutions

The Candidate:

· At least 3 years of working experience in sales and client services function with an international financial background in banking, investment etc.

· Client portfolio including institutional clients, HNW individuals, private bank customers with brokers, futures institutions or commercial banks etc.

· Strong communication, ability to be flexible in various situations, excellent relationship maintenance and sales skills, and ability to work under pressure.

· Detail-oriented, results focused individual who can work with minimal supervision.

· A good understanding of assets/ blockchain space.

· Good proficiency of English, and conversational Mandarin is required to liaise with counter parties.

Conditions

• Be a part of the future of finance technology

• International work environment and flat organisation

• Great career development opportunities in a growing company

• Competitive salary and commission structure

• Hybrid work arrangement

Job Description

Sales Enablement

• Create and manage sales enablement materials, including product demos, pitch decks, case studies, and competitive intelligence to empower the sales team
• Lead cross-functional collaboration with product management, customer strategy, marketing, and sales teams to ensure a seamless flow of product updates, feedback, and insights that influence both product development and sales strategies
• In conjunction with customer strategy, conduct ongoing market and competitive analysis to understand customer needs, market trends, and the competitive landscape, providing insights that shape sales positioning and tactics
• Collaborate with product and sales to deliver product positioning, key differentiators, for new product launches, to ensure effective and aligned communication across channels (events, presentations, marketing collateral)
• Oversee Asia requirements and process to utilize the Center of Excellence for creative assets from concept to final product to support all go-to-market activities for product launches
• Prioritize creative briefing and creative requests in line with product roadmap planning
• Proactively take inventory of the current set of creative marketing assets, ensuring assets in use follow brand guidelines and increase awareness for all lines of business. Ensure marketing assets are attractive and resonate with our target audience.
• Prioritize digital asset management for both sales teams and their customers via our sales enablement platform (Highspot) and our customer portal
• Plan and support internal training sessions for Asia commercial teams

Planning and Execution

• Drive product marketing support for an ever-evolving product roadmap
• Use excellent organizational skills to map detailed lists of assets required to support every product on the roadmap
• Proactively drive marketing planning with product and sales teams in the region
• Manage a dynamic product launch schedule against a timeline

Customer Marketing & Events

• Cultivate and manage positive relationships with customers across the region
• Developing strategic customer and product value propositions, messaging that map to our product roadmap that resonates with our target audience.
• Concept and coordinate creative approach, strategy and execution of multi-channel email and social media campaigns that resonate with Asia L&W customers
• Strategic planning, execution, and management of high-impact events, ensuring seamless operations, stakeholder alignment, and measurable outcome
• Coordinate and align cadence for customer comms with sales and customer strategy, with an emphasis on consistency and roadmap alignment

Stakeholder Management

• Keep stakeholders informed about marketing initiatives, progress, and performance through regular updates and clear reporting.
• Actively seek input from key stakeholders (such as sales, customer product, and leadership) to ensure marketing efforts are aligned with their priorities and objectives.
• Collaborate with cross-functional teams to ensure alignment of messaging, and position reflects the overall vision and goals of the organization
• Set realistic goals and timelines, and addressing any concerns or objections to ensure buy-in and support from all relevant parties

Digital Marketing

• Enhance online visibility for good news, product launches, and partnerships in the region through the following:

1. Develop and coordinating social media content for sales reps and the official corporate account, with an emphasis on LinkedIn
2. Help lead adoption of emerging technologies and platforms to accelerate L&W digital programs

Requirements

• 10+ years of experience in a professional marketing function, i.e., Product Marketing, Casino Game Marketing, Brand Management, Product Sales, etc.
• Strong knowledge of the business and long-term strategic goals
• Ability to analyze external factors influencing product performance
• Strong project management and leadership skills
• Demonstrated ability to work effectively in a diverse work group
• Excellent written, verbal, and interpersonal skills
• Ability to multi-task
• Strong problem-solving skills
• Strong analytical skills

Roles & Responsibilities:

• Legal support services within the CAO group of companies which may include drafting, reviewing and negotiating of various types of commercial contracts including contracts involving the sale and purchase of oil products, charter-party agreements, storage leases, corporate guarantees, letters of intent, multi-party settlement agreements, financing documents, supply agreement and logistics agreements, insurance contracts;
• Legal support to associated companies: Review of all legal documents, board resolutions, shareholders' resolutions, and by-law amendments;
• Projects Investment-related: Assist in the review of investment-related transactional documents which may include the review and negotiation of non-disclosure agreements, terms of engagement of professional advisers, legal due diligence reports, joint venture agreement, long-term storage agreement, land leases and other related documents, liaise with external legal counsels or other professional advisers and coordinate with other parties involved in the project;
• Disputes Resolution: Manage legal disputes including any demurrage-related disputes, and assist with drafting of relevant reports to the Management and providing updates and progress on the disputes， where necessary;
• Others: Plan, organise and coordinate legal knowledge/information sharing sessions for all personnel of the Company. Assist in the drafting and/or updating of contract templates;
• Other ad-hoc duties as assigned by the Head of Legal and Compliance.

Requirements:

• Recognised degree in law, preferably admitted to the Singapore Bar or a common law jurisdiction;
• At least 3 years post-qualifying experience in an established law firm or general corporate and commercial work in a corporation, preferably as a legal counsel in an in-house environment in the energy industry;
• Excellent people skills and communication skills;
• Strong attention to details and effective analytical skills with ability to understand complex information and apply logical reasoning and assessment;
• Good ethics and professional conduct, and with strong sense of responsibility and teamwork spirit;
• Good organisational, time management skills and stress tolerance with proven ability to deal with multiple priorities;
• Excellent command of the English and Chinese languages (as the position needs to frequently communicate with English/Chinese-speaking stakeholders verbally/ in writing as well as to prepare and proof-read English/Chinese official documents and presentations whenever appropriate).

At OCBC, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork, and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group’s global network of subsidiaries and offices. If you have passion, drive and will to succeed, rise to the challenge today!

The incumbent is responsible for project delivery, provide deep coaching to instil the project management / agile principles and values to ensure consistent practices are communicated across teams.

Key Roles & Responsibilities

Project Management:

• Establish project plans, resources, budgets and time frames, and assign tasks
• Identify, track and communicate project progress, milestones, deliverables changes and dependencies within the schedule, costs, issues and risks
• Manage team’s performance of project tasks, provide technical advice and guidance, schedule assignments and training for development, prepare performance appraisals
• Coordinate project activities across multiple teams in a matrix organization
• Secure acceptance and approval of deliverables or revisions to the project from the project sponsor and stakeholders
• Ensure work deliverables are in compliance with bank policies and regulatory requirements.
• Plan for and oversee preparation of documentation of each project phase (business requirements, functional specification, project plan, test strategy, test plan, etc), training and support in new/modified applications.
• Plan and conduct the Project Steering Committee Meetings for regular updates to Project Sponsors and Key Senior Stakeholders
  Domain Knowledge:
• Knowledge in Securities Domain – At least one of these areas – Trading Platform - Order Management, Execution Management, Post Trade Systems and Data Management is essential.
• Experience in handling Datawarehouse (EDW) and/ or Hadoop related Projects is essential.
• Understanding of technical aspects of system integration in a mix technology environment.

Requirements

• Tertiary education required – University Degree in Computer Science or Equivalent.
• Over 10 years in project management in IT bank delivering projects exceeding S$ 1 mil
• Over 5 years in Program / Large Project Management
• Certification or formal training PMP, CSM, CPO, SAFe in project management is an advantage.
• Self-starting with strong leadership and team building skills
• Effective Communication and Presentation skills
• Ability to resolve complex problems creatively
• Experience in managing senior stakeholders
• Good financial literacy to be able to manage Project Budget effectively
• Effective Problem solving and Conflict Resolution capabilities

Other Attributes:

• Strong knowledge and proficiency in APAC Equities & Futures market & Knowledge in Derivatives, FX and Fixed Income are highly preferred.
• Implemented Projects or Experience in Oracle, PL SQL database platforms, MQ, JBOSS and Control M

Duties and Responsibilities

• Implement, maintain, and continuously improve on the Quality Management System.
• Assist in ensuring company and business units comply with the company’s standards, customer requirements, local statutory regulations, and International Air Transport Association (IATA) standards.
• Monitor and ensure all company documentation aligns with dnata Documentation System Standards.
• Monitor the accessibility and dissemination of all airline customer manuals to stakeholders.
• Lead the quality assurance program to ensure operations follow standards.
• Plan and conduct annual internal audits with qualified auditors for business units and contractors.
• Plan, schedule, and conduct inspections for the company via the d-auditor tool.
• Review work processes and workflows to improve operational effectiveness and meet KPIs.
• Facilitate external audits with stakeholders and monitor corrective and preventive measures (accreditation ISO 9001, ISAGO, and Airline Station Audits).
• Analyze and prepare data from audits, compliance checks, or other areas as requested for management reporting.
• Collaborate with HQ on projects (e.g., dnata hub modules) as part of continuous improvement.
• Support and assist in workplace incident investigations (if required).
• Review and update the corporate management manual and implement solutions to resolve quality issues.
• Support departments assigned to the company’s Crisis Management Plan.
• Ensure compliance with all workplace safety, security, and health policies and procedures.

Requirements

• Minimum Degree/Diploma in Aviation Management from a recognized tertiary institution.
• Minimum 10 years of working experience managing Quality Management Systems, preferably in airline or aviation services.
• Working knowledge of ISO 9001, ISAGO, and experience in audits.

Job Description

• Design and execute testing programs in accordance with the applicable local regulations and Head Office requirements.
• Analyze and document observations and discuss with business/process owners and stakeholders to confirm factual accuracy.
• Prepare Compliance Testing reports on review outcomes and findings. • Validate effectiveness of remediation plans to address the risks/root causes identified and ensure proper closure.
• Consolidate results of testing programs and compliance reviews for management reporting.
• Track and report remediation status for LCD-related audit issues to the Internal Audit Department.
• Prepare regular/ad-hoc management reporting.
• Participate in ad-hoc projects as assigned.
• Conduct Compliance trainings as assigned.

Job Requirements

1. Degree holder, preferably in business, banking, or finance and professional qualification in financial crime, finance or auditing such as CIA, Diploma in Compliance or CAMS will be preferred.
2. Experience in Audit/Assurance/Compliance Testing function, process control, operational risk management and strong data analytics background will also be considered.
3. At least 1 year of related work experience
4. Good understanding of MAS Notices and Guidelines relevant to BOCSG business areas or AML functions will be essential.
5. Demonstrate strong interpersonal skills and ability to work collaboratively with key stakeholders and business partners in other functional units.
6. Strong communication and report writing skills including the ability to articulate complex issues clearly and succinctly.
7. Able to understand Chinese / Mandarin in order to communicate with Head Office.
8. Team player and demonstrated ability to multitask and work independently.
9. Excellent time management and problem-solving skills with track record of adhering to timelines.

Job description:

• Sales Manager in the Transit business segment to expand the company phenomenal growth in the transit payment and fare collection business in the global market

Account Management & Development

• Be the lead point of contact for matters specific to the assigned sales accounts
• Build and maintain strong, long-lasting with the sales account personnel
• Negotiate contracts and follow up towards closing of agreements
• Prioritize and plan the company’s work activities within customer project scope and timeline
• Ensure timely and successful delivery of our solutions according to customer needs and objectives
• Constantly explore new business opportunities or offer new business ideas to customers to expand mutual growth
• Forecast and track customer account metrics (eg. quarterly sales results and annual forecasts)
• Ensure timely billings to customers

New Business Development

• Actively engage potential clients to update offerings, understand needs, and acquire market intelligence.
• Win new clients by closely following up on actions to clients’ requests, including quotations, proposals, bids, orders, contracts, and specifications.
• Prepare and submit for selected public tenders.
• Coordinate with relevant teams within the company – project management, R&D, and operations – to ensure timely and satisfactory responses to customers.
• Participate in trade shows and industry conferences to collect market intelligence and network with relevant industry players

Requirements:

• Diploma/Bachelor’s Degree holder
• At least 3 years of experience in B2B sales or business development
• Working experience in or account management experience on markets such as the transport authorities, public transport operators, transit system integrators, financial institutions, FinTech (eg. payment gateway provider, payment schemes)
• Regional experience especially in Asia is preferred
• Experience in reviewing and negotiating commercial contracts
• Background or knowledge in software and electronics/electrical engineering will be an added advantage
• Result-driven and strong desire/ initiative to learn and source for information
• Good communication skills – able to present and influence others, active listening
• Good project and time management skill.

The above information on this description has been designed to indicate the general nature, and level, of the work performed by this position. It is not designed to contain, or be interpreted, as a comprehensive inventory of all duties, responsibilities and qualifications required.

Interested candidates may also apply or write in to CS Chua, EA 12C6130/ R1548619 [email protected]. Shortlisted candidates will be contacted for a discussion.

Description:

- Establish and maintain effective liaison and high level of communication with all business leaders and officers of governmental organisations of countries in Asia Pacific region.

- Planning research projects with in-house and/or external researchers and conduct research and analysis on economic, financial and industrial policies of Singapore, Malaysia, Taiwan, and Brunei. Research and analysis on regional topics in Asia Pacific are also expected.

- Responsible for reporting to and closely communicating with HQ in Japan of the latest situations and policy analysis of Asia Pacific region.

- Responsible for administrative matters in the office including budget, compliance as well as looking over membership / research contracts with think-tanks and consultants in the region.

- Business trips to Malaysia, Taiwan, Brunei and other countries in Asia Pacific.

- Support industrial analysis and policy analysis conducted by HQ in Tokyo as regional headquarter in Asia Pacific region.

Requirement:

- More than 3 years of relevant experience in the field of finance to infrastructure/ energy/ manufacturing projects.

- Capable of handling hands-on arrangements by himself/herself and to handle multiple tasks.

- Experience in the financial sector / government sector is preferable.

- Frequent overseas travelling is expected.

- Good understanding in applicable laws, regulations, guidelines and the common code of conduct regarding information security of financial and Japanese government-related sectors.

- Japanese language skill of at least JPLT N1 Level would be desirable as it is essential to read and fully understand internal documents and for regular presentation and reporting directly to HQ in Japan.

- Good working knowledge of Microsoft Word, Excel and PPT as well as economic databases such as Bloomberg and CEIC is preferable.

COMPANY DESCRIPTION

With a capacity of around 430 beds, Peacehaven provides compassionate, individualized, holistic care to all without discrimination. We offer a comprehensive gamut of services to care for the sick, frail and elderly who have physical or mental disabilities with minimal or no appropriate caregiver support at home.

Peacehaven has also been awarded the bizSAFE level 4 status which affirms our commitment to safety and health standards at the workplace.

The Salvation Army, Singapore - Peacehaven Nursing Home

RESPONSIBILITIES

1. Casework Management

• Lead complex case management and psychosocial interventions.
• Provide guidance on high-risk cases and collaborate with multidisciplinary teams for optimal care delivery.

2. Team Management

• Oversee and manage the social work team's performance, workload, and case assignments.
• Conduct audits and monitor performance metrics such as case turnaround and documentation quality.
• Provide supervision, mentorship, and professional development to staff, including conducting annual appraisals.
• Approve financial assistance recommendations (e.g., Medifund, subsidy deviation) made by the social workers.
• Foster a supportive, collaborative team environment and ensure alignment with organizational priorities.

3. Community & Stakeholder Engagement

• Build and maintain relationships with community organizations, healthcare providers, and government agencies to enhance service delivery.
• Collaborate with multidisciplinary teams to ensure comprehensive resident care.

4. Program & Service Development

• Develop, implement, and evaluate social work programs, including group work and counseling services for residents, families, and staff.
• Lead program assessments and monitor staff performance and program outcomes.

5. Professional Development

• Represent the organization at external meetings, conferences, and events.
• Ensure continuous professional development for self and staff by attending industry events, training sessions, and case discussions.

6. Administrative Oversight

• Ensure compliance with organizational policies, procedures, and regulatory requirements.
• Manage administrative functions, including staffing schedules, leave approvals, and financial assistance processes.

Qualifications & Requirements

• Bachelor's or Master's degree in Social Work
• Minimum of 5 years of relevant supervisory or managerial experience in Social Work
• Strong leadership and team management skills, with the ability to motivate, supervise, and develop staff
• Familiarity with relevant regulations, compliance requirements, and financial assistance programs (e.g., Medifund, subsidy deviations)
• An accredited Registered Social Worker by the Social Work Accreditation and Advisory Board

Working Hours

Under normal circumstances the hours of duty will be as follows:

8.00am to 5.15pm (Monday - Friday, 45 minutes lunch break inclusive)

or

8.30am to 5.45pm (Monday Friday, 45 minutes lunch break inclusive)

Working Location

The Salvation Army Peacehaven Nursing Home

9 Upper Changi Road North Singapore 507706

• Lead the tender team to prepare tender submission for new building construction projects.
• Handle tender works and provide the directions on planning, construction technique, quality of tender submission documents, risk and issue management, tender price negotiation with suppliers and subcons for finalization.
• Check tender documents, scope of works, checking the feasibility for qualification, financial criteria.
• Manage the presentations, risk matrix, information to top management to get approval for bidding.
• Prepare technical & commercial bids as per the tender requirements.

Requirements:

• Degree in Civil Engineering recognised by the PE Board.
• At least 7 years as a Project Manager experience in tendering of new Building Construction Projects in Singapore for Mega Projects.
• Strong knowledge in all aspects of construction projects including budgeting, and scheduling and able to understand project implications.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R1326740

Marguerite is awarded by Michelin with one star. Taking root amidst the lush garden surrounds of the Flower Dome, Marguerite by Chef/Owner Michael Wilson embraces the best of the seasons with tasting menus that celebrate craft, provenance and produce through contemporary cuisine. Fine wines, innovative temperance beverages and a personalised level of service that exudes warmth, ease and charm complement a fine dining experience of true exception.

&

Housed within the Flower Dome at Gardens by the Bay. Hortus tempts with a host of sharing plates that celebrate the bright, fresh flavours of the Mediterranean. Vibrant salads, dips and home baked breads are perfect for grazing alongside heartier mains, tagines and rustic dishes straight off our wood fire grill. Housemade cakes, tarts and pastries entice through the day.

Events

• Convert inquiries into successful/confirmed events
• Execution of operational activities for various individual events
• Able to articulate the venue professionally towards all potential guest
• Handle incoming enquiries and update events management system
• Perform site-inspections for potential clients
• Attend or conduct event briefings on weekly basis
• On-site event management
• Pro-actively reach out for revenue opportunities within events sales for both private as well as corporate accounts
• Attention to detail and propose different insights for returning customers
• Handle events client database
• Handle off-site catering
• Any ad-hoc duties as per assigned by supervisors

Reservations

• Handle enquiry via phone calls, emails and social media messages from the customers, in a prompt and respectful manner..
• Ensuring that all guests are well taken care of and that they all have an outstanding and memorable experience from before the set foot at the restaurant until they leave the restaurant.
• Manage the day-to-day administrative operations of the reception. Update the managers of reservation forecast and for VIP bookings.
• Serve as a brand ambassador by welcoming visitors and partners and answering any questions people might have about the restaurant.
• Keen understanding of offerings within concepts of both restaurants.
• Handle enquiry via phone calls, emails and social media messages from the customers, in a prompt and respectful manner.
• Updating menus on website and partner websites.
• Perform other tasks or projects as assigned.

Job Requirements

• Communication: Talk to guests, listening to their needs and presenting ideas and solutions to their requirements. Always thinking about how to create little moments for the guests. Customer service and interpersonal skills are required.
• Calm under Pressure: Ability to remain calm during crisis and the pressure of high call/email volume.
• Negotiation Skills: Need negotiation skills to work out the best way to plan the sitting arrangements for lunch/dinner service.
• Problem-Solving Skills: Being able to quickly resolve issues.

Benefits

• Competitive salary and benefits
• Opportunities for professional growth and development
• Employee discounts on food and beverages
• A supportive and creative work environment
• Staff meals provided for brunch and dinner
• Comprehensive Medical & Dental Insurance Coverage
• 5 days work week (Work-Life Balance) + Good Career Progression

About the Company
A global leader in the healthcare industry, specializing in innovative solutions that enhance patient outcomes. The company is known for its robust portfolio and commitment to delivering high-quality products and services across the Asia-Pacific region. It emphasizes collaboration, research, and strategic growth to meet healthcare needs effectively.

About the Team | Manager
You will join the APAC commercial operations team, reporting directly to the Commercial Operations Director, APAC. This role is key in shaping the regional strategy and ensuring the success of commercial operations across the designated countries, collaborating closely with local partners and stakeholders.

About the Job
As the Commercial Operations Manager, you will be responsible for driving sales and marketing operations in the assigned region, including Japan and South Korea, with potential geographic expansion based on business priorities. Your role involves managing local commercial partners to achieve sales and P&L objectives, while ensuring alignment with global strategies. You will define and track objectives, budgets, and expenses, coach sales teams, and collaborate with internal departments such as Marketing, Medical, Legal, and Supply Chain to ensure operational readiness. You will also be responsible for monitoring competitive intelligence, supporting promotional tools, overseeing new product launches, and managing pricing and reimbursement strategies.

Skills and Experience Required

• Bachelor’s degree in Business Administration, Marketing, or a related field (Master's degree preferred).
• Minimum of 5 years of experience in a sales/marketing position within the pharmaceutical or healthcare industry.
• Proven expertise in market analysis, marketing development, and sales management.
• Excellent communication skills, both oral and written, with the ability to collaborate across cross-functional teams.
• Ability to process and implement ideas quickly and independently.
• Strong team spirit, accountability, and flexibility.
• Ability to adapt to different cultures and accept international travel.

If you are a strategic and driven professional with expertise in commercial operations and a passion for driving innovation, this role offers an exciting opportunity to shape the future of healthcare across the APAC region.

To apply online, please use the 'apply' function. You may contact Putra Nur Afiq (EA: 94C3609/R22105891) directly via LinkedIn or Email to learn more about this role. We regret to inform you that only shortlisted candidates will be notified.

Job Responsibilities

• Oversee, develop, and implement HR strategies and initiatives aligned with the head quarter's requirements and business strategy.
• Bridge management and employee relations by addressing demands, grievances, or other HR issues.
• Manage the recruitment and selection process.
• Support current and future business needs through the development, engagement, motivation, and human capital.
• Develop and maintain overall HR related strategies, systems, procedures, and policies within the organization.
• Nurture a positive working environment.
• Oversee and manage a performance appraisal system that drives performance.
• Conduct performance, wage, and benefits reviews.
• Assess training needs to apply and monitor training programs according to ISO requirements.
• Report to management and provide decision support through HR matters.
• Ensure RBA (Responsible Business Alliance) and legal compliance.
• Manage other HR related duties as assigned.

Job Requirements

• Degree or Diploma holder in Human Resources or related field.
• Minimum 5 years of working experience in Semiconductor or Manufacturing industry.
• Knowledge of Singapore employment laws and regulations, HR best practices, Compensation & Benefits, Training, and related HR function.
• Proven working experience as HR Manager or HR Executive.
• People oriented, and results driven.
• Experience in human resources or related fields.
• Knowledge of HR systems and databases.
• Ability to hands-on, lead and work within team.
• HR competence to oversee, manage, develop, and build proper HR procedures and policies roll-out within the organisation.
• Knowledge and experience in handling Responsible Business Alliance (RBA) requirements is an advantage.

Only shortlisted candidate will be notified.

To apply, please visit to www.gmprecruit.com and search for Job Reference: 25035

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

• Well established brand company, strong network
• Direct assess to leadership in a lean team setup

About Our Client

Our client, a well-established brand Singapore-based company, specialised in interior designs. With a strong network of clients, they have successfully delivered high-profile residential and commercial projects across Asia.

Job Description

Accounting Responsibilities:

• Oversee the full set of accounts, including General Ledger (GL), Accounts Receivable (AR), and Accounts Payable (AP).
• Manage accounts payable and receivable duties, such as preparing invoices, issuing payments, filing, and bookkeeping.
• Track and manage cash flow, handle bank reconciliations, and conduct general record-keeping.
• Prepare annual documents for IRAS filing in collaboration with an external accountant.
• Compile monthly, quarterly, and annual management reports for Directors and Shareholders.
• Prepare financial statement forecasts, cash budgets, and submit GST reports.
• Ensure corporate compliance with relevant laws and regulations.

Administrative Responsibilities:

• Support management team in preparation of Payroll
• Responsible for the oversight of onboarding/resignation management of employees and facilitation of office related affairs such as application of pass, employee's claims, compliance checks
• Carry out and assume any other duties or responsibilities

The Successful Applicant

• College or Professional Certificate/Diploma/Graduate Diploma in Accountancy/Finance or related field
• Minimum 4 years of relevant experience in managing full-sets of accounts, administrative matters.
• Independent and reliable, with a high sense of integrity and work ethics
• Comfortable working in a lean team with good organizational skills
• Good communication skills, proactive and ability to multitask

What's on Offer

This is a permanent role with an esteemed company in the creative designs industry. Enjoy work stability in a culture that values trust, autonomy, and collaboration, where your independence and contributions are genuinely recognized.

Contact

Swee Kee Chu (Lic No: R21103443/ EA no: 18C9065)

Quote job ref

JN-112024-6583023

Phone number

+65 6416 9889

Page Personnel Recruitment Pte. Ltd.| Registration No. 201736642C

Our client is a well-established food and beverage company.

• Led Area Managers to achieve sales targets and ensure smooth daily operations in compliance with regulations.
• Managed tenant relationships, lease renewals, rental collections, and sourcing for vacant stalls.
• Oversaw financial performance, proposed improvements, and led renovation projects.
• Maintained quality standards and developed teams through feedback and performance evaluations.

Requirements:

• Diploma in F&B/Supply Chain or equivalent
• At least 5 years of experience in managing foodcourt operations.
• Proficient in Microsoft Office and Google Suite

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Summary

Strategy
Drive profitable growth by acquiring, developing and servicing long-term relationships with HNW clients

Business
• Accountable for the performance of individual’s own client book.
• Deliver NNM, AUM and revenue growth targets and key operating metrics (such as tail accounts management, client acquisition, client satisfaction, portfolio mix).
• Generate healthy pipeline of target market prospects and convert them into clients.
• Grow client portfolio size by deepening existing customer relationships.
• Implement an asset allocation in line with the client needs, and model portfolios as benchmarks.
• Deliver, monitor and review solutions to clients based on client investment profile.
• Conduct periodic reviews of client accounts in accordance with established procedures.
• Deliver profitable growth by controlling costs and mitigating operational losses.
• Deliver positive client performance in line with client investment profiles.

Processes
• Support the continuous improvement of processes to increase operational efficiency and effectiveness.
• Support the effective management of operational risks across the Business and in compliance with applicable internal policies, and external laws and regulations at a global level.
• Support the delivery of Business strategy in a safe and well-controlled manner and on an end-to-end basis.
Ensure sales management, suitability and onboarding processes are applied appropriately

People & Talent
• Collaborate with support functions, business partners and product specialists to deliver One Bank, support cross selling efforts and referral program (where applicable), and provide effective client solutions.

Key Responsibilities

Risk Management
• Do what is right in order to avoid reputational risks and operational losses.
• Understand the risk and control environment within area of responsibility and drive rectification as required.
• Handle customer issues, complaints and product enquiries on timely basis in accordance with established procedures.
• Ensure that Risk Management matters that are brought to attention are subject to direct remedial action and/or ensure adequate reporting to the relevant Risk Committees and/or line management.

Governance
• Awareness and understanding of the regulatory framework in which the Group operates and the regulatory requirements and expectations relevant to the role.
• Ensure adherence with the highest standards of ethics and compliance with relevant polices, processes and regulations forms part of the culture.
• Participation in Local Client Committee and other relevant committees where applicable.
• Engage with all audit report findings and ensure feedback is acted upon.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the Singapore CPBB Private Banking function/[team] to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] *
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• Platform Managers
• Client Services Managers
• Product Specialists and dedicated function partners
• Relevant Front Office colleagues

Our Ideal Candidate

• Academic or Professional Education/Qualifications – relevant degree, level 4 RDR compliant qualification
• 5 years of Relationship Management experience in Private Banking
• Excellent in business communication
• Licenses and Certifications/accreditations – as required by role remit and responsibility
• Professional Memberships – as required by role remit and responsibility
• Bank training; i.e. mandatory & developmental – as below
• Demonstrable and relevant experience in the Private Banking industry commensurate with this remit and level of responsibility
• Strong ability to develop a network of target prospects
• Proven risk management capabilities
• Firm in all business guidelines and compliance issues
• Sound knowledge of financial markets and investment products
• Outstanding communication and presentation skills

Role Specific Technical Competencies

• Relationship Management
• Market Knowledge
• Manager Conduct
• Manage Risk
• Products and Processes

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Description

To be a senior contributor in the Trust Services team, supporting the Head of Trust Services (Private Clients) to lead and manage the Private Clients team to be an effective, efficient and profitable part of Ocorian.

The candidate will be responsible for the client administrative delivery, operations and service standards of their area whilst creating strong profitable relationships with clients.

To motivate and promote a culture of teamwork through excellent leadership and mentoring.

Main responsibilities

Support the local Head of Trust Services (Private Clients) in his/her overall duties, including but not limited to, overseeing the daily client administration, operational aspects, ongoing regulatory and compliance oversight, business development efforts, and motivating the team.

To support and mentor the Trust Services team including assisting with ongoing client responsibilities, in addition to supporting with the management of the Group.

Guide, motivate and oversee the Trust officers and managers to ensure excellence in client delivery, within agreed timelines whilst esteeming appropriate risk mitigation.

Support and ensure performance targets of the Private Clients team are on track and motivating.

To manage the day-to-day administration of the Private Client team specifically covering a varied and complex portfolio of trust structures, and to maintain a wide knowledge and understanding of trust and corporate administration generally, to include money laundering, compliance and relevant legislation.

Acquire a thorough understanding of the structures used by clients and the reasons for so doing.

Act as Director and/or bank account signatory for Private Clients client companies

Act as Resident Manager for Ocorian Singapore Trust Company

Act as Data Protection Officer (DPO) for investment holding companies underlying Trust structures where appropriate.

Foster close working relationships with other service and support lines in the local office and Group.

To ensure absolute compliance with KYC procedures whilst maintaining knowledge of the client business and operational workloads.

Work closely with Business Development and Subject-Matter-Experts (SMEs) with the on-boarding of new business within the Group.

To ensure prompt billing and cash collection are carried out effectively and in a timely manner.

Any other such duties that would be reasonably required for this role.

Qualifications

Knowledge, skills and experience

An enhanced level of technical knowledge to include more complex areas of trust services, investments, accounting and tax legislation and regulation. This includes Discretionary trust, Reserved Power Trust, Revocable/Irrevocable Trust, Private Trust Company (PTC), etc.

Relevant professional qualification (ACCA, ICSA or STEP preferred) together with a minimum of eight years relevant experience in the trust industry.

3-5 years of experience in management level or managing teams.

Excellent organisational and client management skills, together with full knowledge of current company and trust legislation, and the local regulatory environment. This includes a high level of awareness of risk factors and compliance procedures.

Professional manner with the ability to relate to persons at all levels, and to identify client's needs, responding to these quickly and effectively.

Excellent people management skills to include high level of integrity, excellent written and oral communication skills, and the ability to multi-task.

Good organisational and people management skills, together with a thorough understanding of client issues within the Group.

Self-motivation and proactive skills, coupled with good interpersonal and communication skills essential to maintain and develop strong relationships with existing and potential clients.

Good interpersonal skills, with flexibility to attend after-hours functions where relevant.

Thorough knowledge and understanding of Ocorian’s strategy, procedures and policies, compliance and technical issues to enable you to act as role model for peer group and junior staff.

Ability to communicate in Mandarin with Chinese-speaking clients