An award-winning full service law firm, Allen & Gledhill LLP has been providing legal services to premier clients since 1902. One of the largest law firms in Singapore, Allen & Gledhill counts among its clients some of the most well-known local and multinational companies and financial institutions. We have positions for highly motivated and committed individuals to join our Firm:

Job Responsibilities:

• Leads the IS Service Desk team to provide the following services to the Firm:
• Provide first and second level technical support for end users to resolve system (desktops, laptops, printers, smart phones), application, network and other IT related issues
• Manage service requests and incident management processes to meet IT service quality SLAs
• Work with site support to facilitate meeting room setup
• Ensure standard ITIL based service delivery processes are adhered to and manage problem management processes to ensure root cause analysis and problem resolution workflows are executed when required
• Analyse recurring issues to recommend and implement long term solutions. Identify opportunities to improve, optimize and automate current workflows and services
• Collaborate with Applications, Infrastructure and Security teams to resolve cross-functional issues as well as to evaluate new technologies
• Act as a technology evangelist to provide awareness and training to users on adoption of new technologies and initiatives, including creating user guides and training materials
• Perform other duties and responsibilities as assigned

Job Requirements:

• Degree in Information Technology or its equivalent
• At least 10 years of relevant working experience in the IT industry with strong customer focused support mindset and experience in leading a team
• Experience with IT service management tools, incident tracking and prioritisation
• Independent and proactive with good attention to detail, troubleshooting and technical ability
• Good written and verbal communication
• ITIL certification level 2 would be an advantage

Technical Knowledge

• Proficiency in Windows 10/11, Microsoft Office, Intune and Information Protection
• Familiarity with Microsoft Azure, SaaS applications, infrastructure, network and cybersecurity concepts such as Active Directory, Zero Trust, etc
• Management of SCCM & 3rd party patching console
• Management of Anti-Virus protection console
• Online collaboration tools (MS Teams, Cisco Jabber, WebEx, Zoom, etc.)
• Good knowledge with of Legal Technology products and platforms such as Litera, iManage, Elite 3E, etc will be added advantage

We regret to inform that only shortlisted candidates will be notified.

Overall view of the role:

• The Regional Accounting & Finance Manager will be primarily responsible to oversee and manage the full spectrum of finance, accounting, tax and planning activities.
• To provide progressive and coordinated Finance and Accounting support to subsidiaries in APAC region.
• To develop and implement strategic Finance and Accounting initiatives including enhancement of internal policies and controls, drive operational excellence and efficiency.

Our ideal candidate should have the ability to handle sensitive information confidentially. Desired personal traits include ability to navigate through the emerging space, be a team player, able to work effectively and collaborate with colleagues across the firm.

Roles and Responsibilities:

• In charge of full aspect of financial and accounting matters, including but not limited to the preparation of financial returns and reports for internal and regulatory submissions across APAC jurisdiction.
• Ensures the integrity of accounting information by recording, verifying, consolidating, and entering transactions.
• Prepares and records asset, liability, revenue, and expenses entries by compiling and analyzing account information.
• Preparing group consolidated financial statement.
• Responsible in Finance administration and operation work to support the daily activities of the business such as profit and cash flow projections, and financial analysis.
• Manage full accounting operations to ensure smooth business operations.
• Manage financial planning, policies, processing, forecasting and budgets.
• Preparation and review of relevant MAS reports for licensed entities.
• Review, implementation and enhancement of internal controls and manage the in-house internal control system.
• Manage changes to accounting systems, reconciliation, and processes to ensure front to back processing is accurate and complete.
• Support various audits, inspections, and tax submissions as per regulatory requirements.

Requirements:

• Degree in Accountancy or related disciplines, preferably as a fully qualified Certified Chartered Accountant.
• Minimum 8 years & above of working experience with at least 5 years of experience in Finance, preferably at a financial institution or accounting & audit firm.
• Strong knowledge of accounting standards, principles, and procedures.
• Has good Financial Product knowledge
• Experience with full set entity accounting and preparation of financial statement, including consolidation.
• Experience with MAS reporting.
• Experience with full audit procedure.
• Experience with project management, system implementation (preferably Netsuite) and UAT process.
• Display sound knowledge of relevant regulations, laws, and taxation rules.
• Able to communicate effectively with various stakeholders including team members and senior management.
• Professional and possess strong organizational skills with high attention to detail.
• Independent, pro-active with effective problem-solving skills.
• A team player that collaborates well with other departments.

At Amazon, we are working to create the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven leaders to join us. We are looking for a dynamic, customer-obsessed and innovative quality leader to join our Amazon Private Brands team.

Our Private Brands offer customers great value with high quality products at great price. We are looking for a Senior Supplier Quality Manager with excellent judgement, strong operating skills, direct experience with consumer product expectations and manufacturing strategies to support our rapidly growing and evolving business and drive for invention and process improvement. The role also requires interacting with global business teams, supply chains, and WW Product Safety & Compliance to balance current and future business needs while protecting both the customer experience and brands.

Key Responsibilities

• Ensure products continuously comply with Amazon’s quality, performance, reliability, as well as industry safety and regulatory requirements worldwide
• Applying SME level knowledge of quality strategies and processes by engagement with contract manufacturers and original design manufacturer
• Manage and coach strategic suppliers to improve quality management systems, manufacturing processes and customer satisfactio
• Drive scalable business solution and develop best-in-class processes and systems, and drive continual improvement across different business models
• Communicate technical, quality, and process requirements to non-technical stakeholders
• Design and operate scalable training programs via webinars or onsite for both internal and external stakeholder; improve self-service tools and systems to reduce manual operations
• Manage 3rd Party service providers to perform factory audits and processes inspections

Basic qualifications

• Knowledge of product/ manufacturing quality management as well as product development in diverse industries
• Bachelor’s degree required with a scientific or engineering focus
• Minimum 7 years of experience with import/export consumer product quality program management
• Working knowledge of lean six sigma and process improvement methodologies
• Excellent written and verbal communication skills
• Ability to work with technical and non-technical business owners to get things done
• Must be able to think creatively and possess strong analytical and problem solving skills
• Ability to thrive in a high energy environment where tactical and strategic activities are driven in parallel
• Able to travel (including international) often

Preferred qualifications

• Highly innovative, flexible and self-directed. Track record of taking ownership and successfully delivering results in a fast-paced, dynamic environment
• Process oriented, with high attention to detail and proven ability to manage multiple, competing priorities simultaneously
• Strong analytical and quantitative skills; ability to use data and metrics to back up assumptions, recommendations, and drive actions
• Solid experience on hardware quality control from product design quality, process quality and customer quality optimization

Join Amazon Singapore’s dynamic environment as a Senior Supply Chain Manager with a planning background, where you will lead a team of Supply chain & transportation managers and play a crucial role in shaping and optimizing various facets of our operations, concentrating on managing the flow of goods, transportation, information, or services within the supply chain network.

In this role as a Supply Chain & Transportation lead, you'll take end-to-end ownership of operations, emphasizing capacity planning, logistics optimization, network design, and analysis of operational efficiency. In this role, you will collaborate with cross-functional teams, including business, operations, program management, product, finance, and more. Utilize your analytical prowess to identify opportunities for operational improvements, implement scalable systems, and drive automation to enhance efficiency, with a particular focus on optimizing the physical flow and operations within the supply chain network. Whether you're managing network capacity initiatives, overseeing cross-functional programs, or focusing on strategic projects, your impact will be visible, ongoing, and contribute directly to our commitment to being the most customer-centric company on earth.

Key job responsibilities
• Provide strategic direction to your team and lead the development of talent as part of Singapore Operations leadership.
• Lead strategic initiatives related to network capacity within Amazon's various business units in Singapore.
• Concentrate on optimizing and managing the flow of goods, information, or services within the supply chain network.
• Balance supply and demand, assess and improve the efficiency of distribution networks, warehouses, or logistics operations.
• Analyze and synthesize data to identify opportunities for enhancing customer experiences and operational efficiency in network capacity.
• Define metrics and invent/simplify processes to drive decision-making in complex network capacity situations.
• Collaborate with stakeholders across different functions, influencing and facilitating agreements to achieve shared network capacity goals.
• Manage cross-functional network capacity initiatives, ensuring continuous improvement and adherence to lean philosophy at scale.
• Identify and deliver operational improvement opportunities in network capacity, focusing on inventory management, logistics strategy, and transportation optimization.
• Monitor and optimize key network capacity metrics to ensure the smooth flow of goods or services through the supply chain network.

Basic qualifications

• Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field
• 8+ years of owning program strategy, end to end delivery, and communicating results to senior leadership experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• 5+ years of team management experience

Preferred qualifications

• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

The Company

APAC Recruitment is working exclusively with Congo Brands in its search for a commercially focused Finance Business partner, to lead the APAC region’s commercial & supply chain finance agenda, working closely with the Business Unit Finance Director as well as APAC Directors of Sales and Supply Chain.

Congo Brands is a US-based, high-growth company that manages a number of rapidly-growing brands within the beverage sector, initiated and led by high-profile individuals in social media.

The company is now establishing an APAC Regional HQ in Singapore as it expands into Asia Pacific, beginning with the PRIME Hydration, PRIME Energy and Alani Nu ranges.

The Role

As a Project Manager at Congo Brands, you will ensure deliverables are met in a timely manner and gain a good level of understanding of the development to be able to communicate the projects status to senior management, whilst being comfortable in challenging the paradigm when required.

You will join a recently formed regional office in Singapore, and the role will initially require a hands-on and can-do approach. But, even when systems and procedures are in place, the rapid expansion will ensure an exciting and fast-paced journey.

Key responsibilities

• Overall Project Leadership: Lead planning, execution, and monitoring of key regional projects from ideation to execution and successful launch, ensuring alignment with organizational goals and timelines.
• Cross-Functional Coordination: Act as a central point of contact across multi-functional teams, drive effective communication, collecting functional requirements, and developing collaboration frameworks to enhance organizational efficiency.
• Financial Healthiness: Analyzes the project’s cost structure and any significant deviations from the approved cost structure.
• Process Optimization: Design, implement, and refine key processes, ensuring they are well-documented and guided for continuous operational improvement to deliver goals for the organization
• Meeting and Reporting Excellence: Organize and oversee functional team meetings and reports, ensuring that key decisions, updates, and information are timely documented and disseminated across stakeholders.
• Risk and Change Management: Identify project risks and issues proactively, establish mitigation strategies, and ensure robust solutions are implemented to maintain project momentum.
• Data-Driven Insights: Leverage data to support decision-making, monitor project performance, and provide actionable recommendations for leadership.

This position requires high calibre candidates with the following skillset

·       Education Qualifications: Degree; PMP qualifications will be a plus

·       Experience: 2-3 years of experience in project management, market research, or business analysis, preferably within FMCG or F&B industry

·       Critical Thinking: Strong analytical and logical thinking skills, with a proven ability to manage diverse projects through comprehensive planning, risk assessment, and SOP development.

·       Communication Skills: Confident and savvy communication skills, capable of delivering clear, concise messages and building productive relationships with colleagues and stakeholders across all levels.

·       Adaptability: Demonstrated ability to thrive in fast-paced environments, quickly learn new tools and processes, and effectively handle changing priorities.

·       Motivation and Initiative: Self-driven and proactive, with a strong track record in operations and management.

·       Technical Skills: High degree of proficiency Excel, Powerpoint; knowledge in PowerBI and Monday.com will be a plus

·       Travel: Occasional travel either locally, nationally, and/or internationally may be required.

Equal Opportunity Employer

APAC Recruitment is committed to promoting Equity, Diversity and Inclusion in the workplace. We act as a neutral third party in the recruitment process, basing our candidate searches on skills and experience.

We do not discriminate on the basis of age, gender, sex, relationship status, disability, race, religion/beliefs, or sexual orientation.

We are seeking a detail-oriented and proactive Finance Assistant Manager to support the Finance Manager in managing and overseeing day-to-day finance and accounting operations. The ideal candidate will have strong communication skills, an advantage in liaising with stakeholders effectively, and the ability to handle multiple tasks with precision.

Job responsibitlies

• Financial Reporting & Compliance: Prepare financial statements, reports, and regulatory filings in compliance with standards and local regulations.
• Budgeting & Forecasting: Assist in drafting and monitoring budgets, forecasting cash flows, and managing funding needs.
• Taxation & Audit: Ensure timely tax filings (e.g., GST) and coordinate with auditors for successful audits.
• Accounts Management: Oversee billing, collections, accounts payable, and maintain accurate aging reports.
• Team Collaboration: Mentor junior staff and coordinate with departments for efficient financial operations.
• Perform hands-on management of daily finance and accounting activities (AR/AP, P&L, balance sheets, GST submissions).

Support the Finance Manager in:

• Preparing and reporting quarterly consolidated financial statements.
• Reviewing financial statements of group companies.
• Preparing for financial closings and audits.
• Developing and reviewing annual budgets.
• Managing cash flows for group companies.
• Review and approve daily payment transactions.
• Perform additional tasks as assigned by the Finance Manager or Management.

Job requirements

• 4–6 years of relevant experience in finance or accounting roles.
• Excellent communication and interpersonal skills, with the ability to liaise effectively with stakeholders.
• Strong analytical and problem-solving skills, with attention to detail.
• Proficiency in financial reporting and budgeting.
• Ability to manage time effectively and handle multiple tasks in a fast-paced environment.
• Organizational skills and the ability to manage multiple priorities.

Hi,

Immediate Hiring

Responsibilities:

• As SuccessFactors Project Manager, you will be working and liaising with our top clients with cross-functional teams.
• Involve in the full process of data gathering and analysis on user requirement, project design, strong project implementation in HCM modules, post-implementation support and roll-out.
• Identify, assess and solves complex business problems for area of responsibility, where analysis of situations or data requires an in-depth evaluation of variable factors
• You will work on implementation for Singapore clients for SuccessFactors

Requirements:

• Must have at least 5 years of SAP SuccessFactors experience
• Very experienced function and/or technical skills in all areas of the HCM/SF modules in Singapore consulting environment in various industries
• Must be certified in any of minimum 2 SuccessFactors modules
• Should be proficient in Business Analysis, Business Knowledge, Testing, Architecture Knowledge, Technical & functional Solution Design
• Presales experience will be added advantage

Regards

Kshama

+91 9833964181

[email protected]

We believe that challenges are best solved together. That’s why, when you join us, you become part of a diverse and global community of problem-solvers. You'll find an unexpected mix of people who bring their unique expertise to build trust in society and tackle important issues. Here, we welcome and encourage you to lead with value and inspiration, question and challenge assumptions, as well as embrace new opportunities to deliver quality outcomes in exciting and unexpected ways, all with the support of technology.

At PwC South East Asia Consulting, we help businesses to work smarter and grow faster. We partner with our clients to build effective organizations, innovate and grow, reduce costs, manage risk and regulation and, leverage talent. Our aim is to support businesses in designing, managing and executing lasting beneficial change.

PwC’s South East Asia Consulting practice provides a comprehensive range of professional services and experience to deliver large scale, cross territory transformation projects, wherever our clients need us to be – from strategy through to execution.

About the Team

A career within Workforce Transformation services is an opportunity to help our clients on their talent strategies and deliver extraordinary business results through their people. We focus on evaluating and managing their unique challenges so our clients can maximise their return on the overall investment in human capital and create sustainable value.

About the Role

As a Manager, you’ll lead a team of problem solvers, helping to solve complex business issues from strategy to execution. You will be responsible for growing and adding value to your client portfolio through projects in the field of HR Transformation, Change Management, Leadership, Culture, Organisation Design, Workforce Transformation and People Analytics.

PwC Professional skills and responsibilities for this management level include but are not limited to:

• Defining, structuring and implementing improvements to the operation of the HR function, based on business objectives and strategic imperatives of the client organisation including goals, vision, mission, and operational plans
• Maximising organisational and HR performance and establish a culture focused on optimising business value
• Leading and delivering client engagements and collaborate with senior stakeholders and executives, their team and our internal cross line of service and capabilities teams to determine and lead new opportunities
• Managing teams to ensure on time, on budget delivery and achievement of outcomes
• Defining and developing strategies, roadmaps deliver projects which help address our clients’ evolving needs along the dimensions of insight, efficiency and effectiveness, and control
• Maintaining continuous communication with key stakeholders in support of the people strategy, and plan and solicit feedbacks, to uplift the programs and capabilities
• Driving the sales cycle and help with practice development and eminence building
• Supporting development of junior consultants by actively guiding them
• Demonstrating strong technical and relationship management skills with senior stakeholders
• Being abreast of best practices and frameworks, to sustain a best-in-class and highly innovative program

About you

• Demonstrates problem solving skills and the ability to work in complex and dynamic environments, including senior stakeholders
• Demonstrate project leadership experience handling multiple projects simultaneously
• Minimum 6 years of relevant experience within the human capital domain
• Excellent verbal and written communication skills
• Experience managing, coaching and mentoring junior team members
• Ability to build and sustain client relationships
• Collaboration and participation within a highly diverse and inclusive team
• Ability to work independently and lead projects or large streams of work
• Good subject matter knowledge across a range of HR/workforce-related capabilities such as HRT/change management/leadership/organisation design
• Ability to multitask and prioritise workload with good working knowledge of Microsoft Office suite

We believe that challenges are best solved together. That’s why, when you join us, you become part of a diverse and global community of problem-solvers. You'll find an unexpected mix of people who bring their unique expertise to build trust in society and tackle important issues. Here, we welcome and encourage you to lead with value and inspiration, question and challenge assumptions, as well as embrace new opportunities to deliver quality outcomes in exciting and unexpected ways, all with the support of technology.

At PwC South East Asia Consulting, we help businesses to work smarter and grow faster. We partner with our clients to build effective organizations, innovate and grow, reduce costs, manage risk and regulation and, leverage talent. Our aim is to support businesses in designing, managing and executing lasting beneficial change.

PwC’s South East Asia Consulting practice provides a comprehensive range of professional services and experience to deliver large scale, cross territory transformation projects, wherever our clients need us to be – from strategy through to execution.

About the role

• As a PMO you are expected to drive various tasks related to customer migration.
• You will be communicating closely with different clients to help them with the ISO20022 migration, a change in format payment announced by SWIFT.
• Evaluate and oversee the project to ensure they are meeting company standards, adhere to budgets, and meet deadlines
• You would be responsible in developing project plans and distributing and allocating resources accurately
• Creating reports for senior managers and stakeholders
• You will handle Japanese clients and help them with their migration

About you

• Proven work experience as Project Manager Officer
• At Least 2 years of consulting experience
• Having knowledge/experience of bank sales industry
• Preferably with experience in ISO migration
• Have handled big projects and has exposure handling global projects
• Good Communication skills
• Can speak English and Japanese at business level to better connect with clients.

Summary:

To assist General Manger and coordinate business between departments and serve concurrently as Supervisor of self-inspections of internal control system, Supervisor of AML/CFT, Compliance Contact Officer to Monetary Authority of Singapore (MAS), Taiwan Financial Supervisory Commission (FSC) and the Head Office, Internal Ethics Officer, and personnel officer of the Branch.

Responsibilities:

1. Lead and guide banking staff in their day-to-day operations and tasks.

2. Understand newly enacted, modified, or amended banking policies, regulations, or procedures, and educate staffs to follow through.

3. Host the Assets and Liabilities Committee to

(1) decide the investment and funding strategy,

(2) monitoring of Market, interest rate and other risks,

(3) ensuring compliance with the Company's risk management policies and regulatory requirements.

4. Oversee the Bank operations in compliance with regulations of MAS, FSC, and Head Office.

5. Check and release SWIFT and MEPS payments.

6. Report to and communicate with Head Office.

7. Coordinate with Head Office auditors and external auditors to complete annual audits.

8. Develop and expand the Bank’s business.

9. Monitor and achieve the Bank’s targets which set up from Head Office.

10. Monitor the branches’ records and statements to be properly handled and maintained.

11. Manage and prepare documents request from Head Office, FSC, or MAS.

12. Ad hoc duties as assigned.

Requirements:

1. A recognized bachelor’s degree in finance / risk management and other financial analytical related field.

2. Minimum 15 years of experience in banking industry, the experiences shall include Treasury and Finance, Operations, Corporate Banking, Compliance, and Internal Auditing.

3. Minimum 10 years of experiences in Fixed Income and OTC derivatives products, with experience in Interest Rate Risk management, e.g. Interest rate swaps, FX swaps.

4. Minimum 5 years of supervisory experience.

5. Strong interpersonal and communication skills.

6. Familiar with Singapore laws and MAS regulations.

7. Fluent in both English and Mandarin to understand laws and banking regulations in both Taiwan and Singapore, liaison with Head Office in Taiwan, and communicate with vast majority customers and relative Banking Supervisory Authorities.

Responsibilities:

• Define product vision, strategy, and roadmap.
• Conduct market research and competitive analysis to identify opportunities and threats.
• Partner with cross-functional teams to design, develop, and launch products.
• Gather and document business requirements, translating them into technical specifications.
• Work closely with development teams to ensure proper implementation.
• Monitor product performance, analyze features, and suggest improvements.
• Conduct user acceptance testing (UAT) to ensure the product meets business need
• Develop and support middle-to-back office capabilities for private/public market processes
• Develop, implement, and manage Objectives and KeyResults for the product team to ensure alignment with Project goals
• Conduct data analysis to identify patterns anddevelop models to support business processes.
• Lead Agile practices and coordinate scrum ceremonies, including sprint planning reviews.

Requirement

• Minimum 7 years of experience as Product Business Analyst main focus on Financial Products.
• Experience in complex IT projects, including System integrations and data migrations.
• High expertise in Java, Oracle SQL, and APIs
• Experience in data analysis, pattern recognition, model development.
• Experience in Product Management and Agile Methodology
• Develop and deploy advanced analytics tools, such as ROI calculators and value dashboards, to quantify and communicate value to clients.
• Utilize programming languages such as Python, R, and SQL for data analysis, modelling, and tool development.
• Strong technical acumen with the ability to design and implement advanced analytics and visualization solutions.

Job Summary

The Business Development manager is responsible for the negotiation and acquisition of new clients in TEC Singapore. Working closely with the relevant departments, the Manager role is also to drive the occupancy and expansion of the local portfolio.

Responsibilities

• Generate the private offices product sales volume and value through the development and implementation of a structured and target-driven strategy with disciplined and proactive attitude towards marketing and networking
• Identify new business opportunities and sales channels
• Handle sales enquiries and site inspections while providing solutions according to the client’s expectation
• Account management of clients to achieve high retention rates
• Collaborate with internal teams for pre-sales planning and after sales services
• Maintain all online CRM system data to ensure accuracy of all sales results, opportunities, contacts and contracts
• Actively build network on behalf of TEC among Real Estate Agencies, Chambers of Commerce, Government Bodies, Professional Services firms and MNCs
• Maintain a good and lasting professional relationship with internal team members, clients and business partners
• Participate in business events and sales related activities

Job Requirements

• 3-5 years working experience
• Excellent interpersonal, communication and networking skills
• Highly motivated, proactive and presentable disposition
• Ability to work well in a dynamic environment, as well as the initiative to work autonomously
• Ability to manage a portfolio of multiple clients, and to maintain relationships with clients, affiliates, and key industry contactsAbility to negotiate with decision-makers, executives, and CEO’s

Office Manager & IT Support

Fintonia Group is a Singapore licensed asset manager, combining a strong background in traditional finance with disruptive technology.

You will be joining a fun and fast-paced environment and will be working with a small team of seasoned industry professionals with experience working at top tier global investment banks and industry leaders.

Fintonia Group has launched the first Bitcoin tracker fund managed by a Monetary Authority of Singapore licensed fund manager, and has also obtained a provisional license from the Dubai Virtual Assets Regulatory Authority.

We are looking for a driven and experienced Office & IT Admin Executive to support Fintonia's administrative and IT requirements in Singapore and across our various offices. This role will suit a high performing individual who is well organised, technologically savvy and results focused. It is a part-time role that will be equivalent to 3 days a week in the office.

The Role:

The Office & IT Administrator is integral to ensuring that Fintonia Group’s office operations are efficient, professional, and aligned with our corporate standards. This role encompasses comprehensive management of physical and procedural office needs, along with overseeing key administrative projects that support our growth and operational excellence. This part-time position (3 days a week) is ideal for someone who is meticulously organized, proactive, and experienced in handling a wide range of administrative and executive support-related tasks.

Your responsibilities will include:

1. Office Management

• Maintain an orderly office environment that is conducive to efficiency and is in alignment with company standards.
• Manage all office logistics, including supply inventory control, procurement of office items, and the maintenance of office equipment and facilities.
• Oversee the setup and upkeep of office infrastructure, ensuring all spaces are functional and reflect the company’s professional image.
• Coordinate with IT support to resolve any technical issues and maintain office equipment such as printers, computers, and telecommunication systems.

2. Administrative Projects

• Initiate and manage administrative projects that improve office operations, such as office moves, layout changes, or the implementation of new systems and processes.
• Work closely with management to understand project requirements and goals, developing project plans that align with business objectives.
• Track progress, manage timelines, and ensure stakeholders are informed of developments and project outcomes.
• Evaluate the effectiveness of new processes post-implementation and make adjustments as necessary to optimize operations.

3. HR Support

• Support HR initiatives such as recruitment logistics, employee onboarding processes, and maintaining personnel records.
• Assist in coordinating HR activities and documentation, ensuring compliance with statutory regulations and company policies.

4. Information Technology Support

• Troubleshoot basic IT issues: Assist staff with the resolution of basic hardware and software issues, including setting up workstations, managing printer setups, and basic troubleshooting of office networks and connectivity problems.
• Liaise with IT vendors and support services: Serve as the primary point of contact for external IT service providers and vendors. Coordinate service calls and follow-ups to ensure effective resolution of more complex IT issues.
• Manage software updates and licenses: Oversee the installation and updating of software, ensuring all office systems are running the latest versions and maintain logs of software licenses and renewals.

5. Vendor and Stakeholder Relations

• Establish and maintain strong relationships with vendors and external partners to manage procurement and contracts effectively.
• Negotiate with service providers to secure cost-effective services and supplies.

Qualifications and Experience:

• Minimum of a diploma
• At least 7 years of professional experience in office administration or a closely related field, particularly in managing office operations and leading administrative projects.
• Strong organizational skills and meticulous attention to detail.
• Proficiency in Microsoft Office Suite and Google Enterprise Suite of tools and adept at learning new software tools.
• Excellent communication skills, capable of effectively managing tasks and prioritizing workload.
• Experience in supporting HR functions and familiarity with HR practices are advantageous.
• Mandarin language skills will be well regarded

The Dutch Chamber of Commerce in Singapore (DutchCham) is looking for a Marketing Manager for three days a week. In this role you will manage DutchCham’s online platforms and communication tools and will drive online marketing campaigns.

This role offers an exciting opportunity to manage and improve DutchCham’s online presence, strengthen engagement with our members and contribute to the growth of our community.

We’re looking for a Marketing Manager who has knowledge of online platforms (website, social media and newsletters) and who is tech savvy and has a feel for design. A strategic thinker but also has a knack for spotting opportunities and converting them into tangible results.

Key Responsibilities

• Manage Marketing, PR and Communications efforts.
• Safeguard our branding and visual identity.
• Manage content and design for website, social media, newsletter and events.
• Manage and optimize social media channels.
• Lead the customer journey and acquisition efforts of the team (online and offline).
• Track and monitor online performance of various platforms (Google Analytics, etc.).
• Provide insights/analytics with the goal of improving response/conversion rates.
• Manage the customer experience, digital and print materials and press for the DutchCham Winsemius Awards.

What we’re looking for

• Diploma/Bachelor degree in Communications / Marketing / Media or related field.
• Positive, energetic and a resourceful team player.
• Demonstrate a strong understanding of business dynamics and commercial focus.
• Strong relationship-building skills.
• Experience with social media and newsletter tools.
• Proficiency of Adobe.
• Knowledge of SEO and Google Analytics.
• Proficiency in Microsoft Word, Excel and PowerPoint.
• Excellent writing skills (English).
• Proficiency in video editing is a plus.
• Experience with content management systems (CMS) and/or customer relationship management (CRM) will be an advantage.
• Knowledge of Dutch language is an advantage.

Why join DutchCham?

• Be part of a thriving international business community with strong connections in Singapore.
• Take on a high-impact role with room for creativity and
• Collaborate with a passionate team dedicated to making a difference.

Additional Details

• Dutch nationality is not required.
• This is a part-time position (3 days per week).

Please send your CV & cover letter to [email protected]. If you have any questions about the job responsibilities, please contact Petra Hemmes (via email).

Location: Central
Working Hours: Mon- Fri 9am- 6pm
Basic UP $5000 + $60 mobile allowance + 2 times Bonuses

Job Responsibilities

• Seek out potential clients and business prospects for secured lending (Property).
• Actively promote the company's range of financial products and offer guidance on loans to address customer financing requirements.
• Maintain steady growth and achieve pre-set business targets.
• Proactive monitoring of portfolio accounts to achieve maximum profitability and identify new business opportunities.
• Strengthen involvement with key partners and proactively build and manage long-term partnerships
• Prepare credit proposals involving financial analysis.
• Partake in sales and marketing activities in generating prospects.
• Identify, develop, and implement marketing strategies to maintain competitiveness.

Requirements

• Diploma or Degree in Business Management, Finance or related fields.
• Minimum 2 years working experience in the account management, sales or sales support roles
• Candidates should have SME loan experience and relevant contacts (with SMEs and Loan brokers) to source for loan deals.
• Strong acquisition, confidence and result oriented to work well under pressure.
• Meticulous in documentation work
• Experience in term loans and mortgage loans is a plus

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9754

EA Registration Number: R22110899

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann

The job purpose of a Retail and Operations Store Manager is to oversee and manage the daily operations of the store while ensuring a high level of customer service and satisfaction. They are responsible for leading and supervising the store team, managing inventory, ensuring it runs efficiently while providing exceptional services to clients and customers.

Responsibilities

1. Team Management

• Implement and enforce store policies and SOPs in alignment to Company Standards and guidelines.

• To recruit, coach and manage a team of pet care professionals, groomers and support staff.

• Leading and developing team to ensure sufficient skills and knowledge are in place to meet goals.

• To organize, coordinate work schedule and assigning of tasks to staff.

2. Retail & Operating Management

• To oversee all day-to-day operations of store, including grooming, retail and any other services.

• Manage and track store financials, including budgets, revenue, expenses, and profitability.

• Review and analyze sales performance and provide recommendations, execution of promotional events/campaigns to increase store sales and traffic.

• Identify strategies to enhance store customer experience and drive sales performance by conducting regular reviews on how to further expand our customer base, increase store traffic and optimize profitability.

3. Customer Experience

• Establish and maintain customer relationships, provide exceptional service to all customers.

• Address and resolve issues and feedback promptly and professionally.

4. Procurement, Inventory Management, & Fulfillment

• Oversee store inventory levels and ensure the highest level of inventory accuracy by monitoring, scheduling and ordering inventory as required.

• Responsible for tracking the fulfillment rate and service rating of orders from all online and offline platforms

• Conducting of stock takes on a regular basis and reconcile discrepancies

5. Pet Grooming Oversight

• Oversee the grooming department to ensure quality services and customer satisfaction.

• Assist with grooming activities as when required.

• Manage grooming schedules, tools, and supplies to ensure efficiency and high standards of care.

Qualifications：

Minimum 3 years of experience in retail industry which includes at least 1 year of management role, preferably in a pet-related or service industry.

• Hands-on experience in pet grooming, including knowledge of grooming tools, techniques, and safety practices.

• Exceptional leadership qualities

• Excellent communication, interpersonal and customer service skills.

• Strong organizational and time management skills.

• Problem-solving and decision-making abilities.

• Passion for pets and dedication to their well-being.

We're looking for a driven Senior Sales Executive, to drive and manage mainly new business sales of B2B SaaS Enterprise Software solutions in Singapore.

You will elevate your role in driving our business success by representing our products and services with deeper customer understanding. You will have more autonomy in setting and negotiating terms and take a proactive approach to meeting sales targets within your designated territory.

This is a Permanent Full-Time position, to be based in Shenton Way, Singapore (hybrid working arrangements, 3 days per week working from home).

About the Role

• Develop and maintain relationships with customers to understand their needs.
• Engage in moderate negotiations to close sales successfully.
• Manage and prioritize sales activities within the assigned territory.
• Conduct compelling product/service demonstrations tailored to customer needs.
• Identify and qualify potential sales leads.
• Monitor and manage the sales pipeline to ensure continued growth.
• Provide detailed sales reports and forecasts to management.
• Analyze and anticipate customer requirements for tailored solutions.
• Participate in and possibly lead training sessions for less experienced sales staff.
• Collect and utilize market intelligence to improve sales approaches.
  

About You

• 3+ years of sales experience, solutions sales experience is highly preferred
• Sales Acumen: Strong knowledge of sales processes and strategies.
• Customer Relationships: Ability to build and sustain client relationships.
• Negotiation: Enhanced skills in negotiating terms and closing deals.
• Time Management: Efficiently manage time and prioritize tasks.
• Analytical Skills: Ability to analyze market trends and customer feedback.
• Technical Tools: Proficiency in using CRM and sales tracking software.
• Presentation Skills: Ability to deliver convincing and informative product demonstrations.

What We Offer

• Great compensation package
• Medical Insurance and Dental benefit for employee and family
• Flexible working hours to improve work life balance
• Learning and Development Program
• Paid Leave and volunteer leave
• Wellness Programme

About Us

Wolters Kluwer reported 2023 annual revenues of €5.6 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,000 people worldwide.  The company is headquartered in Alphen aan den Rijn, the Netherlands.  Wolters Kluwer shares are listed on Euronext Amsterdam (WKL) and are included in the AEX and Euronext 100 indices.

For more information about our solutions and organization, visit www.wolterskluwer.com.

Equal Opportunity Employer

Wolters Kluwer and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected status.

Position: Microbiology Laboratory Manager

• Working hours : 5 days work weeks (Monday to Friday or Tuesday to Saturday)
• Shift Work, 9:00am to 6:30pm, 9:30am to 7pm, 10:30am to 8pm
• Office location: Woodlands Industrial Park E5
• Salary: $5,000 - $6,500

Qualifications

• Educational Background in Bio/Life Sciences & Microbiology, or Bio-Tech / Bio-Molecular Education, or equivalent with 12 years related laboratry experience (Masters & PhD preferred).
• Experienced with method-related tasks, including development, verification, validation, and enhancement.
• Experience in both Micro-Biology as well as PCR and Bio-Molecular Work will be a huge advantage.
• Possesses SAC Singlas signatory for Microbiology &/or Bio-Molecular and laboratory operation and management experience.
• Minimum 6 years as a laboratory manager, including proven technical knowledge and laboratory experience.
• Experienced in audit & CAPA management skills.

Job Description

• Acted as the primary liaison between the laboratory and clients for routine daily sample analysis.
• Organized and participated in workflow management and execution.
• Prioritization of urgent and regulatory testing.
• Recruitment of suitably qualified staff.
• Preparing advance rosters, including supervisory and signatory staff.
• Coordinating staff to meet KPIs related to turnaround times (TATs) and customer needs.
• Ensuring qualified and trained staff are available to meet TAT.
• Keep management informed of operational or productivity issues as they arise.
• Provide management with information for annual budgeting and monthly reporting, including resource usage and productivity metrics.
• Review and update laboratory procedures as needed.
• Validate and release test reports to customers.
• Train staff on test procedures, equipment operations, and laboratory protocols.
• Troubleshoot technical issues related to testing methods or equipment.
• Write and execute method or equipment validation protocols.
• Initiate or revise procedures and forms, and conduct method validations.
• Attend regular team meetings and demonstrate leadership to motivate the team.
• Ensure clarity of roles and efficient deployment of staff resources.
• Foster a culture of continuous quality improvement and actively promote staff development.
• Participate in new projects and assist in implementing business improvements.
• Ensure compliance with systems in collaboration with the Quality & Compliance Department.
• Respond promptly to customer inquiries and complaints, keeping them informed of any delays.
• Complete all internal and external audits and corrective actions as required.
• Engage in workplace safety practices to promote a safe environment.
• Oversee and participate in equipment maintenance while troubleshooting any issues that arise.
• Manage risks associated with microbiological and biomolecular analyses of wastewater samples and water matrices.
• Oversee laboratory financial planning and execution.
• Lead strategic goal planning and laboratory operation management.
• Drive capability development and perform validation of results and report issuance.
• Review and write SOPs, plan method studies, and execute proficiency testing (PT).
• Lead by example while advocating for EHS, integrity, compliance, and ethics.
• Evaluate staff performance and manage manpower and resources.
• Escalate laboratory issues and serve as a liaison between the lab and management.
• Research and spearhead operational improvement initiatives.
• Execute additional tasks as directed by the business.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

About the company

Our client is an established local life science firm. They are looking for an experienced HR Manager to support the full spectrum of HR for its local operations, focusing on performance management, learning and development, HR operations and HRIS.

About the job

The role will report into the Head of HR and is part of the team of 5 based in Singapore. Working closely with the business stakeholders, you will:

• Manage key stakeholders across various business units to drive HR strategies
• Drive and support various aspects of HR focusing on performance management, salary review, budget and workforce planning, learning and development and HRIS
• Drive, implement and improve HR policies and programmes in alignment to business objectives and local legislation
• Support other HR initiatives and regional projects

Skills and experience required

• Degree in Human Resources, Business Administration or equivalent
• Minimum 10 years’ of HR experience, with HR generalist experience
• Strong communication skills and relationship management
• Solid knowledge of local labor legislation and practices of Singapore
• Independent and self-motivated
• Collaborative and a team player

Summary:

Thales is one of the world leaders in the development, production and services of In-Flight Entertainment and Connectivity (IFEC) systems within the aviation industry.

This role is based in our Singapore office, where you will join the APAC Customer Success Team. This is an exciting opportunity to join an energetic team passionate about the aviation industry and dedicated to delivering the maximum satisfaction to its customers be it from a commercial, technical, passenger experience or long-term relationship standpoints.

Responsibilities:

• Gathers market intelligence for current pursuits, develops the forecast and assesses Thales' positioning versus the competition from a commercial, legal, support services and technical standpoints;
• Shares the information collected within the APAC team to collectively define the right strategy to win in the region, in regards of airlines' expectations and the competition's positioning.
• Feedback to the IFE Business Line about information collected from the market ('boots on the ground') and proposes product evolutions in view of meeting current and future needs of the airlines to take a competitive edge.
• Responsible for key accounts, satisfaction and intimacy with Thales: identifies the stakeholders, face-offs, continuously engages with the airline aiming at developing a strong intimacy with its key stakeholders.;
• Identify airlines' pain points, vision, relationships with competition and defines accordingly its strategy to win on each account and campaign/pursuit: face-offs, price to win, target price, required solution, required development, campaign details (T0, A/C deliveries, etc...), timing;
• Builder of the winning offer: leads the capture: drums the beat of the proposal preparation: liaise with the bid team, engineering, legal, finance, support, etc…
• Entertains the gate process in coordination with the VP Customer Success and makes sure to deliver our proposals on time, with the right technical solution and at the winning price;
• Promotes Thales IFEC solutions during trade shows and organize Sr Management Meetings with the BL's Leadership whenever required;
• Accountable for market updates and financial reporting toward the BL;
• Coordinates closely with the AGS APAC Team (support & repairs) to ensure the maximum satisfaction of our customer and building winning new systems + support offers;
• Visit customers on a regular basis and organize demos when relevant;

Requirements:

• Min. Degree in Business or Engineering
• Out-of-the-box thinker
• Entrepreneur mindset
• Able to put customers at the center of her/his decisions
• Able to go the extra mile
• Team-player
• Experienced in aviation industries, airlines background is a plus.

Other information:

• Working Location: Changi
• Working Hours: Monday - Friday, 9am - 6pm

about company

I am currently working with a B2B fintech payment company. The company is looking to expand business in 2025. They have partners in over 10 markets and over 400 million of users.

Salary structure: base + bonus. 2 rounds of interview process. Flexible hybrid working. Office at CBD.

about job

• Manage the entire product line life cycle, from strategic planning to tactical activities

• Support product positioning and customer demand, and guide product development from conception to launch

• Evaluate product functionalities and performance and propose enhancements to products based on market feedback

• Research and analyse potential partner relationships for the product and generate ideas to grow market share, improve customer experience and drive growth

• Drive market research studies to explore new technology and oversee development of business proposals for new opportunities

skills and requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field

• Min 3 years’ software development experience or in a similar role (e.g., Business Analyst, Technical Product Manager, Project Manager) and in a payment industry

• Hands on experience authoring and refining user stories, grooming product backlogs and prioritizing conflicting requirements

• Experience working with both technical and non-technical stakeholders to collect requirements and communicate product vision and status

• Experience advocating for and evangelizing points of view to influence decision makers

• Knowledge of mobile app development or API, microservices and event driven IT architectures

To apply online please use the 'apply' function, alternatively you may contact Stella at 96554170 (EA: 94C3609 /R1875382)

Job Descriptions:

1. Network Management:

- Design, implement, and maintain the organization's network architecture, encompassing routers, switches, firewalls, VPNs, LAN,WLAN,WAN, and voice communication systems.

- Conduct capacity planning to anticipate future network growth and ensure scalability to meet business requirements.

- Develop and maintain IP address planning and management strategies to optimize network addressing and subnet allocation.

- Implement change management processes to minimize disruption during network modifications, upgrades, and deployments.

- Establish network devices configuration baselines and conduct regular monitoring to identify deviations and optimize network performance.

- Plan and oversee network infrastructure upgrades, including hardware and software enhancements, to ensure compatibility, performance improvement, and security compliance.

2. Cybersecurity Operations:

- Develop and implement network security measures to protect the organization's systems and data from unauthorized access, breaches, malware, and other security threats.

- Monitor and respond to security incidents, conducting forensic analysis and ensuring timely incident response and resolution.

- Implement and enforce security policies, standards, and procedures to comply with regulatory requirements and industry best practices.

- Implement and manage threat event platform to detect and respond to potential security threats in real-time.

- Deploy and manage Honeypot systems to detect and analyze unauthorized access attempts and potential threats.

- Utilize SIEM (Security Information and Event Management) solutions for centralized logging, analysis, and correlation of security events across the network.

- Perform log analysis to identify security incidents, anomalies, and trends, taking proactive measures to mitigate risks and strengthen network defenses.

3. Project Management:

- Plan and oversee network infrastructure and security-related projects, including upgrades, migrations, and deployments.

- Manage project timelines, resources, and budgets to achieve project objectives and deliverables.

4. Incident Response and Disaster Recovery:

- Develop and maintain incident response plans and procedures for network and security incidents.

- Coordinate with cross-functional teams to ensure effective response, containment, and recovery from cybersecurity incidents and emergencies.

Job Requirements:

• Industry-related experience as a Senior Network Engineer or Network Administrator
• Solid background in network administration and architecture
• In-depth understanding of communication protocols (mainly TCP/IP) and routing protocols (e.g. BGP, OSPF)
• Familiarity with access control models and network security
• Knowledge of coding languages for scripting (e.g Python, Perl)
• Experience with network diagnostic, monitoring and analysis tools (e.g. SolarWinds network tools)
• Solid understanding of network operating systems (JUNOS, Cisco IOS)
• Sharp troubleshooting skills
• Ability to work independently
• Organizational and mentoring skills
• BSc/BA in Computer Science, Engineering or a related field
• Certifications such as CCIE, CCNP,or equivalent are highly desirable.

We are looking for an experienced Project Manager - Audio & Video professional with strong practical knowledge.

Responsibilites:

• Evaluates equipment problems and performs minor repairs on both lighting audio-visual equipment
• Assist with all events AV needs, ranging from twenty-minute slideshow presentations to large parties with live music and video
• Responsibilities may include operation of briefing computers, projectors or other audio-visual equipment in conjunction with video teleconferencing services
• Detailed knowledge of a wide range of audio visual (slides, sound mixers, amplifiers speakers, playback systems, compact disc systems)
• Ensure compliance with configuration management and change management processes and practices
• Maintain and manage all AV/VTC control systems and audio processor software, system drawings, and other documentation in support of engineering design
• Managing all public monitors and audio outside of conference rooms
• Supporting the KC video conference capabilities, operation and training, while IT owns the actual hardware/software and telephonics
• Extensive familiarity audio visual systems and functionality
• Work with project managers and contractors to ensure successful rollouts of new locations, and configure new AV equipment on-site as needed
• Review and submit comments on the AV designs, drawings and specifications for upcoming locations
• Technical training
• Routine & Periodical, Preventive & Troubleshooting Maintenance equipment & playout facilities
• Implementation of projects based on new customer requirements
• Coordination with clients for operations reporting, troubleshooting
• Managed teams of producers and engineers
• Implement technical and quality standards and ensure compliance
• Managed all technical aspects within the facility
• Managed stakeholders

The main responsibilities and tasks of this position are listed as, but not limited to the following:

Sales Strategy & Execution:

• Meet or exceed individual sales targets while contributing to the team’s overall revenue goals.
• Identify and pursue new business opportunities, focusing on partnerships with corporate clients, event organizers, associations, tour operators, travel agencies, and airlines within the assigned portfolio.
• Collaborate in developing and implementing effective sales strategies to meet personal and team targets.
• Regularly analyze market trends and competitor activities, adjusting sales strategies to stay competitive.

Client Relationship Management:

• Based on assigned portfolio, build and maintain strong relationships with key corporate procurement teams, meeting planners, incentive buyers, bookers, airlines, tour operators, and wholesalers.
• Develop and execute strategies to attract new clients while retaining existing ones, ensuring long-term business relationships and repeat bookings.
• Promote the hotel through consistent sales activities, including face-to-face visits, entertainment, hotel tours, product presentations, and attending key networking events.
• Engage with guests from major event organizers staying at the hotel to ensure satisfaction and foster loyalty.
• Resolve client issues or concerns promptly to maintain positive and lasting relationships.
• Actively support and participate in all client-related engagement activities to enhance client satisfaction and loyalty.

Business Development:

• Prospect for new clients, manage incoming leads, and work diligently to close sales deals aligned with revenue targets.
• Identify low occupancy periods and develop targeted strategies to maximize room sales during these times.
• Provide recommendations to regain lost accounts and implement special programs to boost volume, occupancy, average rates, and overall revenue from these accounts.
• Develop a targeted prospect list to attract business from competitor hotels and increase market share.
• Continuously identify and source new business opportunities across all revenue-generating areas to maximize overall hotel revenue.
• Maintain a keen awareness of competitors' strengths, weaknesses, and pricing strategies to stay ahead in the market.
• Stay informed about market dynamics, client demographics, seasonal trends, and industry developments to ensure the hotel remains competitive.

Account Management:

• Review and analyze account portfolio regularly, presenting performance analysis and forward action plans to sales leader.
• Monitor key accounts, bookers, and customers, ensuring continuous engagement and satisfaction.

Sales Operations:

• Oversee the preparation and management of all sales contracts, proposals, and agreements, ensuring accuracy and compliance with hotel policies.
• Work closely with the Revenue Management team to optimize room inventory and pricing strategies in alignment with market demand.
• Coordinate with other departments (e.g., Banquet, Operations, Front Office) to ensure seamless service delivery and high levels of client satisfaction.
• Ensure all incoming correspondence and telephone inquiries are handled efficiently and in a timely manner.
• Represent the hotel at trade shows, sales missions, industry events, and networking opportunities to enhance brand visibility and generate leads.
• Participate actively in hotel meetings, contributing to the development of broader hotel strategies and initiatives.

Marketing and Promotional Activities:

• Partner with the marketing team to develop promotional materials, online content, and campaigns aimed at driving business from target segments.
• Ensure all sales materials, presentations, and proposals reflect the hotel’s brand identity and messaging.
• Attend key sales and PR-related events to effectively promote the hotel.

Administrative Duties:

• Maintain accurate records of client interactions, sales activities, and group details using the hotel’s CRM system.
• Prepare regular reports on sales performance, client feedback, and market trends, providing insights for continuous improvement.
• Offer feedback and suggestions to enhance sales processes and achieve better results.
• Ensure compliance with all hotel policies, procedures, and relevant legal and regulatory requirements.
• Establish and regularly update mailing lists and databases to support sales activities.

Other Responsibilities:

• Stay updated on industry trends and best practices to maintain a competitive edge in the market.
• Perform any other duties that may be assigned by Management, demonstrating flexibility and a strong commitment to the hotel's success.

The Assistant Manager, Development (Campaigns) works closely with the fundraising team to implement comprehensive, public-facing fundraising campaigns for the Singapore Symphony Group (SSG). This includes project management of the year-end mass appeal, the annual fundraising dinner’s appeal, and other evolving campaigns to support SSG’s development strategies.

The Assistant Manager, Development (Campaigns) plays a key role in driving the success of mass fundraising efforts and has opportunities to use creativity in shaping SSG’s fundraising initiatives.

KEY RESPONSIBILITIES:

CAMPAIGN SPECIFIC

– Receive key campaign messaging from Managers.

– Collaborate with the relevant Manager overseeing the campaign to project manage (plan, develop, execute, report, and analyze) mass fundraising campaigns, including the Year-End Appeal, Symphony Ball Appeal, and other assigned fundraising campaigns to meet campaign financial goals. This includes, but is not limited to:

• Develop and implement timeline and comprehensive deliverables of campaigns.
• Oversee and manage traditional mailing for the relevant campaigns.
• Oversee and manage online dissemination of campaign messages.
• Work with relevant departments to leverage various channels to expand the reach of campaigns to various targeted audiences, including social media, concert spaces, and other platforms. Adapt key campaign messaging to various platforms for maximum impact.
• Report campaign progress along the way, and work with Managers to adjust the campaign strategy if needed.
• Conduct post-campaign analysis on the effectiveness of campaigns in the format of report writing, to inform future strategies.
• Ensure campaign finance compliance, adhering to the 30:70 fundraising rule, and maintaining accurate records of donations, expenditures, and financial transactions.

CAMPAIGN ASSETS MANAGEMENT

• Oversee and manage updates to the relevant fundraising webpages, to maximize the effectiveness of online fundraising methods, including but not limited to the SSO’s website, SSO’s giving.sg site, Benevity and other platforms.
• Oversee and manage the segmentation of donors according to campaign types to ensure targeted messaging.

RESEARCH

• Perform basic donor research on prospective and new donors to create donor dossiers.
• Research best practices for mass fundraising campaigns and work with the department to adapt them according to trends and perceptions to suit the company’s needs.
• Support grant research and proposal development.

OTHERS

• Handle any other matters essential to maintaining sponsors, donors and potential donors satisfaction with the company’s professionalism.
• Assist with other development, promotional, or publicity events for the company.
• Perform other duties as assigned.

REQUIREMENTS:

• Diploma or degree holder.
• Minimum 3 years of experience in non-profit fundraising campaigns, communications, or related fields, with a proven track record in project management. Experience in the arts is an advantage.
• Strong communication (written & spoken) and proficiency in MS Office; fluency in other widely used languages is an advantage.
• Excellent interpersonal skills with the ability to interact effectively with people from diverse backgrounds.
• Must be meticulous and organised with a strong sense of pride in the quality of their work
• Able to work independently while also being a collaborative team player.
• Passion for symphonic music and/or the performing arts.
• Able to work flexible hours, including some evenings and weekends when needed.