1. Manage and lead the Service Desk and staffs to provide 1st level technical support.

2 Act as a further escalation point for unresolved or escalated cases and provide guidance to the team.

3. Take on a wider customer service role and promote the customer service ethic to maintain a high degree of customer service for all support queries and adhere to all service management principles.

4. Report to SD managers on any issue that could significantly impact the SLA and recommends action plan.

5. Take overall responsibility for incident management and request fulfilment (if any).

6. Ensure staffs take ownership of user’s incidents and be proactive when dealing with user’s incidents.

7. Ensure all calls and emails are logged in the Service Desk logging system as per operating procedure.

8. Allocate more complex calls and emails to the relevant IT Support member.

9. Arrange for external technical support where problems cannot be resolved within L1

10. Manage Service Quality Assessment and Coach the agents on proper handling approaches.

11. Provide Domain Briefing/ Training to new joiners.

Our client is specialized in the production and distribution of disposable medical devices.

• Develop and implement sales strategy to achieve the company's goals and objectives in the Cardiology and Radiology product lines both in Singapore and Malaysia.
• Create and execute business plans and key account plans to meet sales targets.
• Identify key decision makers and influencers and leverage relationships to support the introduction of the assigned products.
• Manage new product launches in Singapore and Malaysia.
• Gain insights into competitor actions and devise strategies to proactively address them.

Requirements:

• Degree in Science or equivalent
• At least 5 years of medical device sales experience in Cardiology and Radiology Products.
• Strong connection with key leaders in both Singapore and Malaysia.
• Able to build and maintain effective business relationship.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Roles & Responsibilities

TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok's sponsorship of a visa.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact-for ourselves, our company, and the users we serve. Join us.

About the team

Livestream Team is committed to creating real-time interactive scenes, As a new form of content, livestream creates value for all parties in the ecology. Livestream provides users with a unique consumption experience and further generalizes content. It is also a new way of employment to provide more direct fan interaction and deepen relationships with creators; It provides healthy and objective revenue to the platform and promotes content exclusivity. It also serves as a "new infrastructure" for the expansion of ecological boundaries.

Responsibilities:

- Define the product roadmap, set business metrics, and drive cross-functional efforts to achieve success.

- Participate deeply in the business, including collecting the requests of stakeholders such as operations, product, algorithm, and engineers to sort out business processes, form product plans, and coordinate resources to promote the implementation.

- Responsible for upgrading and optimizing products to enhance the capability of improving end-user experience, operation efficiency, system stability, meeting compliance requirements, and reducing cost etc.

Minimum Qualifications

- Bachelor Degree or above, excellent academic performance, business result driven, outstanding sense of product management working experience.

- Data and result driven with strong analytical skills, be able to think logically and independently.

- Excellent communication skills, strong cross functional collaboration skills.

Preferred Qualifications

- Familiarity with the live-streaming business model is preferred.

- Having a global perspective and the ability to understand cultural differences across countries.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

• Ensure routine maintenance, repairs, and replacements are carried out properly and on time; inspect M&E facilities and follow up on rectifications as needed.
• Oversee vendors and technicians, ensuring work aligns with scope, EHS requirements, and statutory standards; evaluate vendor performance and recommend improvements.
• Prepare purchase requisitions, maintenance reports, and incident reports; maintain accurate records and files for building operations.
• Address tenant feedback, manage M&E service requests, and liaise with contractors for maintenance and rectification work.
• Support M&E upgrade projects, review tenant fit-out/renovation/reinstatement plans, and ensure adherence to building regulations.
• Conduct daily health checks of facilities, assist in developing cost-control measures, and handle emergencies as required.

Requirements:

• Fire Safety Manager Certified
• Degree in Mechanical/Electrical Engineering or equivalent
• At least 4 years of experience managing M&E works in Commercial Buildings.
• Possess strong leadership abilities with excellent interpersonal and communication skills.
• Positive, customer-service-oriented attitude.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

The International Tax Manager will report directly to the Head of Tax – Asia Pacific. As a member of the Corporate Tax team located in Singapore, the International Tax Manager will primarily be responsible for managing tax planning, compliance and controversy in APAC. This will involve driving tax initiatives and technology, reviewing tax processes, helping with tax audits in the region and supporting the business teams in tax matters. This role will collaborate and work closely with the indirect tax team, accounting and other finance and business functions.

Responsibilities

• Maintain oversight and co-ordination of tax compliance activities outsourced to external service providers in the Asia Pacific region, including the review of tax returns and tax forecast calculations, as well as technical analysis in support of statutory audit
• Ensure transfer pricing obligations (e.g. documentation) are fulfilled under local transfer pricings laws and regulations
• Provide tax advisory and project management support on ad hoc tax projects as assigned. This can include tax treaty applications and responding to internal and external tax queries
• Assist and manage tax audits in the region
• Integrate processes and technologies to enhance efficiency and quality of tax processes
• Work with the Head of Tax to support the business teams in any tax issues
• Establish a strong relationship with the regional business teams, finance, legal and policy leaders to share tax views and information

Minimum Qualifications

• Bachelor's degree in Accounting or Law
• 10 to 15 years of relevant APAC tax experience – tax compliance, transfer pricing, tax advisory and tax controversy
• Strong analytical, organization, documentation, research and project management skills
• Ability to work as a team and interact with personnel at all levels of the organization (including cross-border teams)

about the company

Our client is a well-known landlord in Singapore

key responsibilities:

• Ensure tenants adhere to the lease terms
• Liaise with tenants on complaints, operational feedback, and leasing matters
• Analyse tenants’ sales data for reporting
• Ensure property tax levied is in line with committed rentals
• Track and analyse the performance of tenants
• Support the Central Leasing team in terms of lease management and administration

qualifications and skills:

• Degree in Real Estate / Building Management
• Min 8 years of experience in lease management for retail malls
• Prior experience in tenant management

If you are interested in the position , kindly send your CVs in to yitwei.kwan(@)randstad.com.sg

Please include your availability, expected salary and reason for leaving current job

We regret that only shortlisted candidates will be contacted

EA: 94C3609 / Reg: R1325913

Business Function

Here at the DBS Transformation Group, we focus on nurturing the culture of the “World’s Best Bank” (Euromoney 2018, 2019 and 2020). Our approach is a combination of both science and art. We immerse our stakeholders in the world of design thinking and experimentation, drive rigorous creativity along our innovation pipeline, and build connections between corporate entrepreneurs and start-ups. We are a cross-disciplinary team focused on the invention of solutions that will radically improve the way people live, work and play. We are passionate and committed to making banking joyful (while having lots of fun)!​

Job Purpose
AI Product Manager for a product that is a knowledge repository utilized by the business and data chapter for discovery, reusability, and AI governance of AIML use cases and models across the bank.

Responsibilities

• Product Management: defines and shapes product to effectively drive AI industrialization across the Data Chapter. Align with stakeholder requirements, prioritizes initiatives, and maximizes impact of the features.
• Product Development: leads the development of product with a team of developers (primarily located in India or consisting of junior staff), fostering collaboration and driving efficient execution to deliver impactful features on schedule.
• User-Centric Approach: champion data analytics user needs, ensuring product decisions are informed by user feedback and empirical data by building reports, data management and maintaining dashboards. This results in valuable solutions that improve user experience.
• Technical Integration: bridge technical gaps by integrating product with other ADA tooling (ML development & deployment tools) across the ML lifecycle, enabling improved data insights and reducing toil for ALAN users.
• AI Governance: implement features and functionality for AI Governance in product, ensuring a deep understanding and compliance with audit and MAS requirements.
• EVP Data Community: builds, supports, and maintains EVP data community initiatives, fostering quality networking and providing a knowledge-sharing platform for Data Chapter members

Requirements

• Technical Proficiency: 3-5 years experience
• Software Development: Proven background in software development with expertise in developing systems and products in financial services industry from reputable education program.
• Programming Languages: Proficient in R, Python, SQL, and web technologies.
• Data Lake Technologies & Architectures: Strong understanding of data lake technologies and architectures.
• Tooling & Platforms: Familiarity with tools such as CML, Jupyter Notebooks, duckdb, superset, tableau, and QlikView – commonly used in DBS. This helps with data management, reporting, and product management.
• ML Lifecycle, AI Industrialization, AI Governance & ADA: 3-5 years of experience
• DBS AI Industrialization: Strong understanding of the DBS AI industrialization journey, including technological and infrastructure limitations, required for product management & integration of ALAN across tools used by its business and technical users.
• AI/ML Life Cycle: Deep understanding of the AIML lifecycle, enabling effective communication across technical, functional, and business contexts with key product users who are Data analytics members.
• Data Analytics Expertise: Experience working with Data Scientists, Data Analysts, and Data Translators in a banking context.
• AI Governance & Compliance: In-depth understanding of complex risk environments (regulatory, operational, and financial) and the ability to ensure product features effectively captures AI Governance requirements and MAS regulations (e.g., feature, veritas, transparency, model monitoring, fairness).
• Product Management & Stakeholder Engagement: 3- 5 years of experience
• Product Management: Proven experience in product management, including community building, user engagement, and product adoption. Successful examples of managing an AI product for analytics users in regulatory and governance context.
• Stakeholder Management: Exceptional ability to build and manage relationships with both technical development teams and Data Chapter teams across all levels, from junior analysts gathering feedback to senior leadership presenting product strategies to ED/MD for product.
• Communication & Presentation: Demonstrate strong communication skills and experience & ability to present business value metrics and deliver concise advice, both orally and in writing, to senior leaders and board-level management

Apply now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Assistant Funeral Operations Manager (Contract role, yearly renew)

• Working Day: 5-6-5-6 days including weekend and PH
• Working Hours: 8am to 5pm
• Location: Geylang Bahru
• Salary: Basic $3,500 - $4500

Job Requirement:

• Minimum 2-4 years of assistant operation manager experience
• Comfortable working in the funeral industry
• Possess class 3 driver license
• Able to do shift work, and work on Public Holidays and Overtime

Job Description:

• Transfer, Sending and Funeral
• Timely prepare monthly schedule for ground staff
• Safekeep and in charge of petty cash, and vehicles matter
• Work closely with all departments
• Administer the operations team and ensuring that company policies and processes are properly conveyed to them
• Assisting the Human Resources Team in the employment of talents
• Other ad-hoc duties assigned

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Position: Tenant Development Manager - F&B

• Working Day: Mon to Fri
• Location: HQ near Woodlands South
• Salary: Basic $4000 - $4800

Requirements:

• Diploma / Degree in Business, Real Estate or related fields with minimum 2 – 3 years of relevant working experience in tenancy management and leasing.
• Possess solid presentation skills, proficient in MS Office applications.

Responsibilities:

• Source and explore potential food tenants both locally & abroad (including new start-ups) for partnership and development through site visits and/or cold calling.
• Partner and help existing talented tenants/hawkers with passion to grow and expand operations within the food court chain.
• Track and analyse the sales performance of tenants.
• Plan and implement the tenancy mix. Being able to identify suitable tenants that fit into the desired tenant mix. Constantly strengthen and refresh food mix with new and exciting food concepts.
• Lease management and administration.

About the Role

You will be part of the Business Development department, responsible for formulating and executing tenant leasing strategies and building strong tenant relationships within our Food court/Coffee Shops.

Suitable candidate need to be highly sensitive to what is happening in the food industry market, you will be able to identify market trends, and capitalize on opportunities to secure new tenancies. By engaging tenants on regular performance discussions, you gain deep understanding of customer needs, business direction and future growth plans with regards to space requirements.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Our client is a global financial institution, and they are looking to hire a skilled IT Risk and Compliance Manager to take charge of technology risk initiatives across APAC region. This role involves working closely with various teams to strengthen IT Governance, Risk, and Compliance (GRC) frameworks and ensure regulatory adherence.

Job Responsibilities:

• Lead regional IT GRC activities, including risk reporting, audits, and control reviews.
• Conduct control self-assessments and independent control testing.
• Advise technology teams on risk management, resolving issues, and enhancing controls.
• Develop risk mitigation strategies and support governance tasks like KRIs and frameworks.
• Refine IT policies and processes to align with industry standards.

Job Requirements:

• Minimum of 5 years’ experience in IT risk, control, or audit experience, preferably in financial services.
• Strong understanding of cyber risk management and regulatory compliance requirements such as MAS TRM.
• Excellent stakeholders’ management skills.

If you are passionate about driving IT risk excellence and building resilient systems, apply now to join our team!

Assistant Sales Manager

Industry: Floral & Landscaping Service Provider

• 5 Working Days, Weekend & PH OFF
• 4 Days 8am-6pm, One Day 9am-6pm
• Basic Salary: $3,500 - $3,800 + 14 Days AL + Sales Incentives ( $300-$900 Per Month After Probation) + Transport Allowance (If Has Car) + Performance Bonus
• Location: Near to Bedok MRT , Singapore

Job Requirements:

• Degree or Diploma in any related field
• At least 2 years of experience holding a leadership role in Sales.
• Comfortable in using systems such as Microsoft Dynamics 365 Business Central.

Summary:

• Your role involves actively seeking new business prospects to meet sales objectives and expanding our client base.
• Additionally, you will cultivate and strengthen connections with new and existing clients, comprehensively understanding their requirements, offering tailored solutions, and introducing new or alternative products to address their needs.
• You will work closely with the sales team, utilizing strong communication and negotiation skills to identify, upsell and cross-sell opportunities for potential and existing clients.
• You will play a crucial role maintaining long-term partnerships and maximizing revenue from new and existing clients, for the company.

Duties and Responsibilities:

1. Account & Client Relationship Management:

Develop and maintain strong relationships with assigned clients.

Understand clients' needs, business objectives, and challenges to provide tailored solutions.

Provide consultation and proposals for indoor plants and landscape solutions.

Managing new and existing client accounts.

Act as the point of contact for clients and ensure a seamless and positive experience for clients.

2. Sales Target Achievements:

Focus on acquiring new customers to achieve revenue growth and meet sales targets

Additionally, aim to achieve revenue retention and growth from existing customers

Negotiate/close deals and handle customer feedback.\

3. Collaboration and Coordination:

Work closely with other departments such as operations, accounts, and CRS team.

Ensure a coordinated approach to client management.

Share insights and feedback from clients to improve products and services.

4. Performance Monitoring and Reporting:

Monitor and report on sales performance.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Project Manager / Delivery Lead to support our client in Singapore which is a top global investment bank. The incumbent will play a critical role in delivery on the transformation program. He/She will work with product teams, technical leads, and vendor SMEs, and will have direct accountability in ensuring that business requirements are designed and implemented as per expectations.

Responsibilities:

• Lead the implementation of GPE platform, including successful integration of the platform with ecosystems.
• Leverage domain and technical expertise to set direction and drive project execution.
• Foresee and proactively address risks, issues, and dependencies.
• Work with business, operations, internal technology teams, and with vendor partners to ensure successful project delivery.
• Act as the primary liaison between the vendor and internal technology teams.
• Manage stakeholder expectations with respect to scope, deliverables, and timelines.
• Coordinate and facilitate routines to support delivery – E.g., kick-offs, status reviews, stakeholder meetings, change controls, tollgates, etc.
• Ensure execution and delivery meets stakeholder expectations in terms of the functionality, quality, timeline, and cost.
• Ensure Enterprise Change Management and other policy requirements for technology solutions are met for the epics/features delivered.
• Measure delivery, maturity, and performance and review the metrics to identify improvement opportunities.
• Partner with multiple, cross-functional stakeholders across GPS, GT&O and other teams to drive development of execution plans to enable realization of GPE strategies. Execution plans outline multi-year strategic outcomes (based on target state) and the activities required to support achievement of those outcomes.
• Summarize, create presentations, and present initiative-specific, compelling, executive-ready presentations conveying the strategy, business case, and recommendations to Senior and Executive Leadership across product, operations, technology, and compliance.

Requirements:

• Possess at least 4 – 6 years of Project Manager / Delivery lead related experience in the banking / financial domain
• Experience in the payments domain will be an advantage
• Finacle implementation and integration experience in a global bank setup is a plus.
• Good working knowledge of Agile methodologies, JIRA, and Defect management tools.
• Proven ability to lead agile teams and manage delivery of complex, integration projects in a matrix organization.
• Strong technology delivery capability and leadership from strategy alignment, solution design, E2E program/project delivery to problem solving.
• Remove impediments to the ability of the team to deliver and is keenly focused on the activities and progress of the Agile project team
• Experience working with product and service vendors, and with the onshore-offshore delivery model.
• Ability to drive senior level discussions with good communication skills.
• Ability to influence & work with regional and global partners/stakeholders to drive the program forward.
• Execution and result oriented. Aptitude for critical thinking, problem solving, and decision-making.

We are seeking a Senior Project Manager to be the interface between project ownership and delivery. You are required to act as a focal point of contact between the Client (or his representative), and Space Matrix, ensuring the desired project objectives are delivered.

In brief

• You will be responsible for implementing an appropriate and effective project or programme management framework for multiple corporate interior fit-out projects.
• You will manage project budgets including risk allowance. monitor and control changes/variations and ensure assigned projects are completed within budgets and schedules while meeting client needs, business objectives and design guidelines.
• You will coordinate and foster teamwork between all project stakeholders and ensure that projects managers work cooperatively with the appropriate Client SMEs and keep them up-to- date on project status throughout process.
• You will manage the design and project management/ site delivery team’s performance of delegated responsibilities
• You will be responsible in negotiation and coordination with vendors and business partners through the completion of the projects.
• You will establish and prepare formal reporting arrangements on project progress for the client and Company.

• You are a project management professional with minimum 8 years of experience in the building construction industry.
• You have relevant experience of managing corporate/ workplace interior fit-out projects.
• You have a diploma or degree in Architecture/project management or a related discipline.
• You have the knowledge of individual trades and subcontractors relevant to interior fit-outs
• You are tech-savvy, and have experience in successfully adopting digital and technology initiatives.
• You have the ability to work in a fast paced environment without compromising on quality and customer satisfaction.
• You work well under pressure and have the ability to work independently with minimal supervision.
• You will be a subscriber to the Company’s core values: teamwork, integrity and excellence.

To find out more visit www.spacematrix.com

Funeral Operations Manager

(1 year contract yearly renewable)

Working Day: 5-6-5-6 days including weekend and PH

Working Hours: 8am to 5pm

Location: Geylang Bahru

Salary: Basic $4,500 - $5,500

Duties of Operations Manager:

• Conduct morning briefings and updates, and the delegation of duties to Team Leaders
• Provide budgetary updates to the Finance Department
• Oversee the timely preparation of monthly schedules, i.e. standby, night service
• Oversee and follow-up on the consolidation of feedback from the respective teams as well as families and clients, reviewing the feedback/ complaints received whenever necessary
• Oversee quality control matters pertaining to standards, rituals and customs
• Improve operational management systems, processes, and best practices
• Oversee the review of standard operating procedures (SOPs), forms, templates and lists to ensure operational efficiency in consultation with Team Leaders
• Plan and review compensation actions, enforcing policies and procedures.
• Oversee morale, welfare and health of all operations staff
• Oversee human resource matters together with Team Leaders, including leave approval, overtime and urgent requests (if any).
• Oversee recruitment and personnel interview
• Other ad-hoc duties as assigned by the Managing Director (MD)

Job Requirements:

• At least 5 years’ operation manager experience, comfortable to work in funeral industry
• Candidates with service line operations management experience are welcome to apply
• Requires to work on weekends and Public Holidays
• Advantageous if candidate possesses Class 3/3A driving license

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

The exceptional EY experience. It's yours to build.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

The opportunity:

EY DnA is the data and advanced analytics capability within EY Asia-Pacific, with over 500 specialist employees working across multiple industry sectors.

We implement information-driven strategies, data platforms and advanced data analytics solution systems that help grow, optimize and protect client organizations. We go beyond strategy and provide end to end design, build and implementation of real life data environments and have some of the best architects, project managers, business analysts, data scientists, big data engineers, developers and consultants in the region.

We are looking for a Data Engineer within the DnA team in our Singapore office. This role is offered on a flexible full time basis.

Your key responsibilities:

• Apply data mining, data modelling, natural language processing, and machine learning to extract and analyse information from large structured and unstructured datasets
• Develop and implement techniques and analytics applications to transform raw data into meaningful
  information using dataoriented programming languages and visualisation software.
• Visualise, interpret, and report data findings and may create dynamic data reports as well
• Design, develop, and maintain the organization's data architecture, including data pipelines, databases, and data warehouses.
• Develop and maintain ETL (Extract, Transform, Load) processes to efficiently move data from various sources to the data
• Implement data quality checks and monitoring processes to identify and resolve data issues in a timely manner.
• Collaborate with data scientists, analysts, and other cross-functional teams to understand data requirements and deliver data solutions that meet business needs.

Skills and attributes for success

• Experience in ETL, Data Engineering, Scripting.
• Knowledge and experience in end-to-end project delivery, either traditional SDLC or agile delivery methodologies (or hybrid approaches)
• Experience in a delivery role on Business Intelligence, Data Warehousing, Big Data or analytics projects
• Exceptional communication, documentation and presentation skills and stakeholder management experiences
• Experience in business intelligence, data warehousing/platform, and data strategy projects

To qualify for the role, you must have

• At least a Bachelor's degree in any of these faculties: Computer Science/Information Technology/Programming & Systems Analysis/Science (Computer Studies)
• Minimum total 3 years work experience in at least 1 of these job titles: (1) Chief Data Scientist (2) Data Engineer (3) Data Scientist (4) Head of Data Analytics
• At least 10 years of experience in a relevant industry or consulting role. Management consulting experience gained through a Big 4 is highly advantageous
• Experience in development and maintenance of Data processing pipelines
• Experience developing machine learning workflows
• Work closely with business analysts to create data components
• Application packaging and deployment experience across DEV to PROD environments
• Experienced in engaging and managing a variety of stakeholders
• Prior experience of leading team for projects and pursuits
• Excellent written, communication, and presentation skills in English (additional local language skills are considered an asset)

Ideally, you’ll also have

• Dashboarding experience with Tableau / Power BI
• Experience in engaging with both technical and non-technical stakeholders
• Consulting experience and background, including engaging directly with clients

What we look for

• Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry.
• An effective communicator, you’ll be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization.

What we offer

EY offers a competitive remuneration package commensurate with your work experience where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements, where this may be needed, guided by our FWA Policy.

Plus, we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, apply now.

To learn more about our service offerings, visit https://www.ey.com/en_gl/careers/what-you-can-do-here or subscribe to http://www.youtube.com/ernstandyoungglobal

To learn more about careers in EYSG, please visit https://www.ey.com/en_sg/careers or like us on https://www.facebook.com/eycareerssingapore

The exceptional EY experience. It's yours to build.

At EY, you will have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we are counting on your unique voice and perspective to help EY become even better too.

We will support you with career-long training and coaching to develop your skills and enhance performance. You will be working with the best of the best in a collaborative environment. So, whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

The Opportunity

You will apply your knowledge and experience to shape our services, you’ll focus on client opportunities where your expertise can make a substantial impact, and motivate your team. You’ll build valuable relationships with clients and develop strong capabilities, through both formal training and working with senior mentors and talented colleagues.

We are looking for a dynamic Software/Application Manager who is capable of overseeing software development projects while also taking charge of the testing process. In this role, you will be responsible for managing the entire software development lifecycle, from planning and design to deployment and maintenance, while also leading the testing efforts to ensure the delivery of high-quality software applications.

Key Responsibilities:

• Software/Application Management:

1. Lead the software/application development team, including developers and other relevant personnel.
2. Plan, design, and oversee the entire software development lifecycle, from concept to deployment and maintenance.
3. Collaborate with project stakeholders, including project managers and business analysts, to define project requirements and timelines.
4. Ensure software/application projects adhere to established coding standards, best practices, and quality benchmarks.
5. Manage software/application release schedules and coordinate deployments.
6. Stay updated on emerging technologies and industry trends to guide technical decisions.
7. Oversee the acquisition and development of software systems in organisational units
8. Monitor results and quality of different software solutions and projects impletemented
9. Oversee the development of Proof-of-Concept/ solutions and provide technical expertise on the development of software and platform features, ensuring that appropriate security and risk factors are considered.
   

• Testing Responsibilities:

1. Develop and maintain comprehensive test plans, test cases, and test scripts.
2. Execute manual and automated tests to identify defects and issues in software applications.
3. Create and maintain test documentation and provide regular reports on test progress and results.
4. Ensure that testing is carried out in a structured and organized manner, adhering to established testing standards and best practices.
5. Identify and report defects, track their resolution, and verify fixes.
6. Continuously improve the testing process by incorporating industry best practices and tools.

What we look for

• You have an agile, growth-oriented mindset. What you know matters. But the right mindset is just as important in determining success. We’re looking for people who are innovative, can work in an agile way and keep pace with a rapidly changing world.
• You are curious and purpose driven. We’re looking for people who see opportunities instead of challenges, who ask better questions to seek better answers that build a better working world.
• You are inclusive. We’re looking for people who seek out and embrace diverse perspectives, who value differences, and team inclusively to build safety and trust.

Qualifications:

• At least a Bachelor's degree in any of these faculties - Computer Science, Information Technology, Programming & Systems Analysis or equivalent
• At least 6 years of experience in a relevant industry or consulting role. Management consulting experience gained through a Big 4 or boutique consulting firm is highly desirable
• Experience in engaging and managing a variety of stakeholders
• Prior experience of leading team for projects and pursuits
• Excellent written, communication, and presentation skills in English (additional local language skills are considered an asset)

What working at EY offers

EY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

If you can demonstrate that you meet the criteria above, apply now.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Join us and build an exceptional experience for yourself, and a better working world for all.

• Ensure routine maintenance, repairs, and replacements are carried out properly and on time; inspect M&E facilities and follow up on rectifications as needed.
• Oversee vendors and technicians, ensuring work aligns with scope, EHS requirements, and statutory standards; evaluate vendor performance and recommend improvements.
• Prepare purchase requisitions, maintenance reports, and incident reports; maintain accurate records and files for building operations.
• Address tenant feedback, manage M&E service requests, and liaise with contractors for maintenance and rectification work.
• Support M&E upgrade projects, review tenant fit-out/renovation/reinstatement plans, and ensure adherence to building regulations.
• Conduct daily health checks of facilities, assist in developing cost-control measures, and handle emergencies as required.

Requirements:

• Fire Safety Manager Certified
• Degree in Mechanical/Electrical Engineering or equivalent
• At least 4 years of experience managing M&E works in Commercial Buildings.
• Possess strong leadership abilities with excellent interpersonal and communication skills.
• Positive, customer-service-oriented attitude.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Manager, Artificial Intelligence of Investments

Job Responsibilities

• Be part of the AIOI team as we explore and develop new AI/ML-driven investment strategies and models
• Develop and test new Machine Learning financial models for new and existing fund products
• Maintain, analyse, tune, and report on existing models used by the AIOI team
• Support the team with trade execution and investment implementation
• Mentor and guide junior team members on development and testing of new models
• Undertake risk and performance analysis of Machine Learning Model’s portfolio output
• Explore new data sets / sources to develop differentiated alpha strategies

Job Requirements

• Relevant university degree – preferably in Data Science, Computer Science or Quantitative Finance disciplines. Additional courses or work experience in these fields will also be considered
• Comfortable coding in Python / SQL
• Keen to pursue a career in ML & Finance, working on projects where you apply your skills into real life applications
• Familiarity with commonly used Machine Learning libraries and financial datasets will be helpful, but can be picked up on the job
• 5 - 7 years of relevant working experience
• Good follow up skills and able to multi-task, meticulous and able to deliver under pressure
• Good communication skills and teamwork
• Fast learner with the ability to think out of the box and provide solutions
• Understanding of economics and finance is helpful but not essential and can be picked up on the job

Other Information:

Lion Global Investors Limited is committed to equal employment opportunity. Our employment decisions are made based on job requirements and qualifications, and regardless of age, race, gender, religion, marital status, family responsibilities, or disability.

Please refer to our Data Protection Policy Statement on how we may collect, use and disclose your personal information. https://www.lionglobalinvestors.com/en/data-protection-policy-statement.html

Please be informed that only shortlisted candidates will be notified.

Role:

Marketing Manager (Jewelry / Sales)

• Singapore Based (Orchard)
• 5.5 Days work per week (9-6pm (Mon to Fri) and 9am to 1pm Saturday, Sunday & PH is off.)
• Degree in Sales & Marketing, Business Administration or related field. + Min. 5+ year working experience in the retail luxury industry, preferable in jewelry field.
• Excellent knowledge of trending social media platforms and good knowledge on computer skills. + Willing to travel
• Career Progression Opportunities

Job Responsible:
Sales:
Developing & Implementing Sales Strategies to achieve company revenue targets
Lead and manage the sales team, providing coaching, training and support.
Responsible for providing quality service to customer & developing a good relationship with customer

Marketing:
Developing & Implementing Marketing Plan
Manage all marketing channels, including digital marketing, content marketing, social media, email marketing and public relations.
Manage company’s website and online presence

#SCR-vicky-wee

✅ Wee Yuan Huan
✅ Reg No: R21100383
✅ The Supreme HR Advisory Pte Ltd
✅ EA No: 14C7279

The Service Delivery Manager is responsible for managing all aspects of day-to-day Service Delivery Support. • The Service Delivery Manager will work closely with all operational areas of their assigned accounts/business • units, in particular with all Lines of Service. • Ensure Incident Management processes are followed effectively (ie SRT’s escalation and notification). • Process management and co-ordination for PIR’s and RCA’s for incidents affecting their respective customers, in conjunction with the Problem Management, ensuring the appropriate Business implement actions to prevent reoccurrences of the same issue. • Monitor and Manage Service delivery and Service Level Agreements ensuring that obligations are issues escalated and prioritized. • Coordinating Change Management activities as required. • Identify, implement and drive service improvements to increase customer satisfaction. • Forecast resource demand to ensure can plan and effectively deliver end-to-end services with minimum resource requirement. Interpret and plan projects and workload forecasts on an ongoing basis. • Service Delivery Manager is accountable for account service problems and prioritization of work requests for their monitoring specific customers. • Work with Business to integrate new, enhanced and existing service offerings for the account. • Take a positive leadership role in both and customer businesses by demonstrating core values. • The Service Delivery Manager may supply input to the customer Annual Technology Plan. • Assist with providing the customer IS team and LOS with relevant reporting and trend analysis statistics to pro-actively support and improve the customer business. • Work with Tower to analyse the client requirements and provide technical inputs (Server, Network and Database) for better Service delivery. • Understand Technical setup of the Client and provide technical inputs to manage existing with continuous improvement/enhancement required. • Work with Internal teams for delivering the services beyond BAU with additional revenue generated

Roles & Responsibilities include:

• Develop and maintain strong relationships with key stakeholders at SAP
• Serve as IBM’s single point of contact for SAP within the assigned Geo/Territory
• Collaborate with global teams to align with the MU SAP growth plans
• Responsible for working with SAP and IBM Consulting teams to develop a strong collaboration roadmap
• Drive seller enablement to evangelize SAP offerings within the IBM Consulting community and also within SAP
• Drive joint GTM (go-to-market) campaigns, workshops to support pipeline and growth
• Develop and execute growth initiatives by closely working with the SAP BDEs CAI, CE, Delivery Executives and other cross-brands team
• Participate in developing and pursuit strategy and teaming approach with SAP and IBM Consulting account teams
• Leverage available funding and investments to accelerate sales cycles, and sales led marketing events
• Work with IBM and SAP teams to build public references, case studies
• Effectively manage multiple SAP C-level and LOB relationships simultaneously
• Exhibit thought leadership in IBM and SAP conversations to develop long term opportunities
• Independently lead the first discussion and qualify the deal
• Collaborate internally with industry Lead Account Partners to establish client relationships and identify new and add-on opportunities
• Build and manage a pipeline of opportunities and drive GTM strategies and collaborative sales initiatives that aligned with our key solutions and offerings
• Use your SAP knowledge to shape deals and offerings to maximise sales
• Work with the IBM and SAP teams to build the right license matrix for the client
• Facilitate training programs for IBM SAP Consultant to stay up to date on SAP technologies and methodologies.
• Organize joint Webinars, events to showcases IBM Industry Solutions

Success is measured by the following business metrics:

• Manage the IBM SAP Alliance for the Geo Territory
• Quarterly signing/booking targets for the SAP business
• Develop external case studies
• Contribute to relationship growth, engagement and collaboration
• Increased qualified pipeline build for SAP services
• Win rates

A typical candidate has:

• Prior experience in Sales and/or Business Development, specifically experience in managing alliances with leading vendors
• Ability to support & drive deal strategy and to help progress opportunities forward with SAP
• Proven leadership capabilities and ability to navigate multiple business units in a matrix organization within IBM and SAP
• Strong experience in business development and sales of consulting services within SAP
• Experience with large-scale, multi-year digital transformation engagements
• Demonstrated progressive business experience (preferably a blend of business and IT management consulting)
• Independently lead the first discussion and qualify the deal
• Well versed with SAP new technologies; S4 HANA, IBP, BPC, EHS, Hybris, SAC, Signavio, BTP
• Analytical skills to evaluate market trends and adapt strategies
• Speak business language instead of Technical; covering at least 2 sectors
• Well connected with SAP (Sales, Pre-sales and management) team and the market for us to get leads
• Effective communication and presentation skillswith the ability to manage relationships with both internal and external stakeholders including at Executive level
• Well organized & a team player
  

Responsibilities

• Evaluate loan applicants by conducting in-depth credit assessments and analysing financial stability, repayment capacity, and overall creditworthiness.
• Maintain a proactive approach to addressing credit risks and delinquencies by implementing suitable remedial actions when necessary.
• Build strong relationships with SME clients, ensuring their inquiries, concerns, and requests are addressed effectively.
• Collaborate closely with internal teams, including credit analysts and legal staff, to ensure accurate and timely loan documentation and processing.
• Develop tailored financial solutions by gaining a thorough understanding of clients' industries, market trends, and unique business needs.
• Identify and source new lending opportunities within the SME segment through lead generation and prospecting activities.
• Oversee a portfolio of SME loans, monitoring repayment behavior, compliance with agreements, and overall loan performance.
• Guide clients through the loan application process, assisting with documentation preparation and ensuring a smooth approval and disbursement experience.

Requirements:

• At least 1 year of experience in business development for SME Loans in a financial institution or broker.
• Proven success in managing SME loan portfolios, achieving lending targets, and mitigating credit risks effectively.
• Excellent communication and interpersonal skills
• Ability to establish rapport with clients and stakeholders and negotiate effectively.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L739Y773

As a Facility Manager, you will maintain, operate, and troubleshoot, with the assistance of the site engineering operations team, the mission-critical data center facility equipment including electrical support equipment such as stand-by diesel generators and related fuel systems, 3 phase electrical systems that include but not limited to switchgear, UPS units, PDUs, and wet cell batteries and associated systems. Mechanical equipment includes CRAC units, centrifugal chillers, cooling towers/water chemical system, air handlers and associated systems, pumps, and motors. We have a passion for learning and evolving, it’s how we have helped define ourselves as leaders in the industry.

Key job responsibilities
• Oversee all aspects of the data center’s critical physical infrastructure. Maintain high availability and performance while ensuring that all work performed within the site is done to high quality without impact to internal/external customers and maintain service level agreements.

• Lead and manage budgeting and procurement for Data Center’s related goods and services.
• Manage teams of 24x7 engineering team in all facets of their career. Prioritize and assign tasks to data center technicians and operators, manage projects, coach and create documentation. Guide, train and educate staff on best practices related to all service owner issues.
• Effectively and efficiently manage the operations budget and expenditures.
• Engage in improvement projects, often requiring reaching out to a variety of support teams, and drive them from conception to completion.
• Coordinates daily with a multitude of third party vendors ensuring adherence to contracted SLAs.
• Communicate complex technical information to a non-technical audience.
• Respond to out-of-hours emergency calls.
• Is the second level escalation points for Data Center facilities related issues/failures.
• Act as an escalation point for all facilities-related issues. Oversee operation and management of routine and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.
• Ensure all safety procedures are adhered to while performing work.
• Manage emergency situations and lead emergency response team.
• Test quality, performance, safety, and reliability of products, equipment and processes.
• Perform extended site rounds that could include long distances of walking and long periods of time being away from a desk.
• Role may support more than one location/site.
• Manage talent acquisition process and people development for DCEO organization.

Job Description

We are looking for project Managers who would be accountable for managing driving end-to-end ITSM programs, able to implement various ITIL processes utilizing tools like ServiceNow, service catalog transformation, drive automation across IT services respective technical processes etc.

Responsibilities

• Collaborating with stakeholders to assess project requirements, review strategies, Drive decision, implementation, and governance.

• Managing several key/strategic projects at any given point in time preferably for ITSM

• Stakeholder Management (internal/ client) up to the Director/ VP career stage while ensuring high levels of client satisfaction.

• Handling commercial acumen i.e. Estimation, Budgeting, Earned Value Analysis, Maintaining GM.

• Ensure adherence to project methodologies (Agile and Waterfall)

• Use appropriate verification techniques to manage changes in project scope, schedule and costs

• Report and escalate to management as needed

• Manage the relationship with the client and all stakeholders

• Perform risk management tominimizeproject risks

• Establish and maintain relationships with third parties/vendors

• Ensure resource availability and allocation

• Develop a detailed project plan to track progress

Skills Requirement:

• Bachelor’s degree in information technology, Computer Science, Engineering, or similar areas

• 6-8 years of experience in ServiceNow

• Proficiency with ServiceNow development, such as scripting, workflows, and integrations.

• Experience with software development methodologies such as Agile or Waterfall is desirable.

• Gain familiarity with IT Service Management (ITSM) and IT Operations Management (ITOM) processes.

• Proven problem-solving and analytical abilities, excellent communication and collaboration skills.

EA Number: 11C4879

What You’ll Do

As a Senior Business Development Manager, you thrive on applying your deep understanding of our customer’s business strategies and technology needs, playing an integral role in unlocking the potential of business opportunities across the nation. You partner with Telstra’s most strategic customers to grow their business, acting as their trusted advisor and nurturing the health of our customer relationships. In doing so you identify high-value, high-profit sales solutions that directly contribute to Telstra’s growth. You flourish off building meaningful and lasting relationships, with collaboration and influencing skills critical for success in this role.

Key Responsibilities:

As a Senior Business Development Manager, you apply your extensive expertise in ICT&S solution sales, exceptional relationship building and people leadership skills to deliver against the following responsibilities:

• Drive and define the development of strong account plans designed to exceed growth targets, ensuring strong team coverage across all accounts in order to deliver sales and revenue growth across the portfolio.
• Take personal accountability and strong ownership for generating and nurturing a short- and long-term opportunity pipeline with strong sales and revenue conversion rates, ensuring accurate forecasting of sales, gross margin and revenue targets.
• Empower and support extended team members to execute against key metrics (NPS, strategic and incremental sales, revenue) by coaching and developing a highly skilled and energised account team, through actively sharing lessons learned and global best practices in customer’s industries.
• Apply deep technical and professional expertise in ICT&S solutions, synthesising latest market research and technology trends into key insights that articulate business implications for both team members and client stakeholders.
• Authentically engage with and effectively influence a complex, diverse, multi-stakeholder landscape comprising senior customer relationships (including C-Suite & Board level, and sophisticated functional specialists) to proactively build strong relationships, deeply understand business direction and provide strategic technology thought leadership leading to sales opportunities.
• Significantly contribute to the development of solution proposals for strategic value customers, championing the framework for co-creation of strategic technology plans by proactively engaging with Telstra’s business and partner ecosystem (including vendors) in order to deliver innovative solutions and concepts to the market.

Sought out by others for impressive technical expertise in ICT&S solution sales to provide guidance and direction to problem solve, act as a strategic advisor and technology leader, generate innovative solution concepts and assist in the development

About you

Essential Requirements:

• Ability to leverage Telstra’s Go-to-Market (GTM) assets & motions to drive transformational customer conversations aligned to customers’ priorities.
• Demonstrated 7-15 years sales experience in the Information and Communication Technologies industry selling to MNCs, Enterprise
• Acted as a trusted sales professional, driving and closing Cloud/Data/AI/Business Application/Network opportunities, developing and winning market-making opportunities
• Ability to leverage personal professional network and partners to drive the business across South Asia
• Extensive experience in Strategic Account Management and managing Sales Relationships
• Proven track record in end-to-end Sales Management with strong experience in building and delivering on sales pipeline
• Background and working experience from System Integrator selling direct to end-user are welcome to apply
• A good understanding of commercial principles, contract negotiations, and developing sales solutions
• Background in innovation – solutions and service
• Strong business partnering and portfolio management as well as excellent stakeholder management
• Customer-focused and growth mindset
• Engaging team player with experience in working with virtual teams across regions
• Excellent listening skills with ability to articulate answers to questions suited to the audience
• Energetic, competitive and trail blazer mindset
• Demonstrated high-level spoken & written English
• Not required but highly desirable:
• Degree in business or technical (Computer Science, Information Technology, Information Systems, Security, Data Science) disciplines
• Azure certified
• AWS certified
• Security certified

If you are passionate to succeed as part of an agile and experienced team, we welcome you to apply!