Drive the formulation and execution of HR strategy for non-medical compensation, performance management and benefits to reinforce the organisation’s attraction and retention of talents.

Key Responsibilities

• Lead the Non-medical C&B team to develop C&B and performance management strategies, and translate them into policies, practices, and processes.
• Oversee the annual review exercise for performance management, salary increment and bonuses
• Participate in annual salary benchmarking exercises and reviews.
• Manage the benefits administration and vendors.
• Build collaborative partnership with external and internal stakeholders and provide C&B recommendations and solutions to HR teams and business departments.
• Derive insights from C&B data to enable more effective people decisions and optimize cost.
• Conduct internal audits and reviews to ensure compliance to relevant regulations and policies

Job Requirements

• Degree in HR with 15 years of experience in HR, with a focus on compensation, benefits and performance management.
• At least 5 years of supervisory experience preferably in healthcare industry
• Strong attention to details and management of confidential information
• Strong analytical and communication skills
• Comfortable with multi-tasking and working in a fast-paced environment

Job ID:QXWRW5V3

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09, Plus Building, Singapore 049705

Tel: 69509745

EA Licence Number: 02C4944

EA Registration Number: R1108448

EA Personnel: Tan Lili Gesse

Customer Success Manager

Award-winning medical device startup (GyroGear.co) has an opening for a skilled Customer Success Manager based in Malaysia. We are developing intelligent wearable devices to stabilise hand tremors for 200 million people globally.

As a Customer Success Manager, you will play a critical role in ensuring that our customers are not only well taken care of but truly supported throughout their journey with GyroGear. This role is pivotal in shaping a customer experience that reflects the global image of GyroGear as a trusted leader in medical innovation. Through long-term engagement and relationship-building, you will foster customer success while laying the foundation for a world-class customer service team. Please note that this role may require occasional work on weekends and holidays to meet the needs of our customers.

For more information about GyroGear and the GyroGlove please visit www.gyrogear.co.

RESPONSIBILITIES:

We are looking for a Customer Success Manager whose responsibilities include, but are not limited to:

1. Customer Relationship Management

• Serve as the primary point of contact for GyroGear customers, ensuring inquiries are addressed promptly, professionally, and empathetically.
• Build and maintain long-lasting relationships by understanding customer needs, goals, and preferences.
• Act as a trusted advisor, guiding customers to maximize the value of GyroGear’s solutions.

2. Customer Onboarding and Education

• Lead the onboarding process, ensuring new customers are equipped with the knowledge and resources to succeed.
• Develop and deliver training sessions, tutorials, and resources tailored to customer needs.

3. Issue Resolution and Advocacy

• Collaborate with internal teams to resolve customer issues efficiently and to high satisfaction.
• Advocate for customers by communicating their feedback and pain points to R&D, Operations, and Commercial teams.

4. Driving Success Metrics and Retention

• Establish and track key customer success metrics, ensuring satisfaction goals are achieved.
• Identify at-risk customers proactively and implement strategies to improve retention.

5. Communication and Engagement

• Regularly update customers via newsletters, status reports, and check-ins to ensure consistent engagement.
• Actively participate in online communities to foster connections, increase brand awareness, and generate new leads.

6. CRM Management and Process Optimization

• Maintain and enhance the CRM database to ensure accuracy, usability, and efficiency.
• Develop and refine customer success workflows, ensuring scalability as the company grows.

7. Collaboration and Cross-Functional Support

• Partner with Logistics, Finance, and Commercial teams to handle returns, refunds, and complex customer concerns.
• Collaborate with Marketing to create customer-centric campaigns and content, such as testimonials and success stories.

8. Thought Leadership and Continuous Learning

• Stay updated on industry trends, regulatory changes, and competitive offerings to provide informed recommendations to customers.
• Represent GyroGear at regional and international events to showcase the GyroGlove™ and engage directly with customers (e.g., Singapore).

QUALIFICATIONS:

• A minimum of 5 years of experience in customer success, account management, or customer service roles.
• Proven track record of building and maintaining strong, trust-based client relationships.
• Strong communication skills in English, both written and verbal.
• Expertise in CRM platforms and related tools; experience with HubSpot, Intercom, Zapier, or Airtable is a bonus.

Technical and Professional Skills

• Advanced problem-solving and troubleshooting abilities, with a focus on delivering practical solutions.
• Strategic thinking and organizational skills, with the ability to manage multiple priorities effectively.
• Strong analytical mindset to track and optimize customer success metrics.

Soft Skills

• Empathy and active listening, with a passion for understanding and addressing customer concerns.
• Adaptability and resilience, thriving in a fast-paced, startup environment.
• High level of professionalism and composure in stressful situations.

Additional Requirements

• Flexibility to travel regionally as needed (e.g., to Singapore).
• A strong commitment to delivering exceptional customer experiences and exceeding expectations.

Job Description

Reporting to PB Management, lead the PB Client Relationship team with the following key responsibilities:
1. Develop customer base, enhance PB products and services to meet the department designated business plan; adhering to the Bank and PB policies and procedures.
2. Maintain client business relationships.
3. Supervise the Relationship Managers to meet their respective KPI.
4. Review and/or approve the ongoing exception transactional requests, customer due diligence and documentation submitted by the Relationship Managers.
5. Manage the staff resources and staff training to ensure the continuity of business activities and customer service.
6. Deliver task assigned by reporting manager.

Requirements

1.Academic Qualification: Bachelor or above
2.Professional Qualification: CACS P1 & P2
3.Years of Relevant Experience: At least 5 years in Private Banking
4.Personal Skills: Strong in analysis, coordination and communication

The Opportunity

This role is responsible for building and delivering our core content for the Group, creating compelling, informative, and engaging narratives to support Toll’s engagement with customers, conversion and revenue through digital and email channels. This includes leading the content writing and managing the teams responsible for creative delivery across design and multimedia.

• Lead, craft and implement a comprehensive content strategy, ensuring a unified brand voice aligned with business goals across various channels including and not limited to marketing campaigns, social media, product, webinars, thought leadership pieces, infographics, customer newsletters, case studies, videos and digital content
• Plan editorial calendar and lead editorial meetings with key stakeholders to ensure consistent push of content across all channels (website, social media, email etc). Develop and execute strategies for distributing content across multiple channels (ex. social media, email, partnerships) and exploring paid distribution opportunities. Oversee the creation, curation and distribution of high-quality content across diverse mediums ensuring all content is well researched and relevant for an impactful storytelling approach that will elevate brand awareness around Toll
• Manage Toll’s social media presence to drive brand and marketing objectives, overseeing scheduling, and utilizing reporting/analytics to continually improve effectiveness. Collaborate with the Head of Marketing to ensure alignment with the overall marketing strategy.. Maintain an organized content management system for easy access and reuse of content assets. Manage content workflows, approvals and publishing processes to streamline production. Review and edit content to ensure it meets quality standards, factually accurate, and adhering to brand voice, guidelines and tonality.
• Monitor and report content performance with analytics tools to track content success and ROI, email campaign performance and deliverability rates, using insights to refine content strategies and improve future content. Ensure all content is legally compliant, adhering to copyright laws and industry regulations, email marketing laws and regulations (opt ins, opt outs) following proper protocols for sensitive or regulated content
• Design, write and create engaging email campaigns that are responsive, visually appealing and optimized for different devices with the support of email marketing platforms. Conduct email campaign optimization and develop automated email workflows, using segmentation strategies to nurture prospects, promote cross sells and gain win backs. Manage and segment the email list to ensure targeted communication with specific customer segments. Monitor and report content performance with analytics tools to track content success and ROI, email campaign performance and deliverability rates, using insights to refine content strategies and improve future content. Develop and implement an overall email marketing strategy identifying target audiences and segments to create personalized and relevant email content.
• Collaborate with the Toll Design Studio – focusing on content copywriting and design to produce visually appealing and engaging materials. Collaborate with marketing teams to promote content effectively

To Be Successful, You'll need:
• 3+ years previous experience in similar role
• Leading creative team with creating copy for creative campaigns and eDM journeys
• Short-form social and web/digital content and writing for B2B audiences
• Well-developed ability in converting technical and/or complex topics and concepts into plain language
• A reliable, detailed and focused individual who enjoys working and collaborating within a creative team. The ability to manage multiple projects, pressing timelines and some ambiguity with ease
• CMS experience . Experience with basic design tools (e.g. Canva), Salesforce and Marketo an advantage

Job Description

The ideal candidate;

• Identifies opportunities to grow overall business revenue and brand image, through adoption of various marketing mechanisms
• Actively engages in competitive analysis of market trends in Singapore and Asia, so as to extend strategic business development initiatives
• Conduct business opportunity research in order to propagate enhanced patronage through launches of new products
• Establish contacts with players from other companies within the same industry in order to promote franchising opportunities so as to increase the brand outreach locally and within Asia
• Keep track of latest competitor developments and recommend changes accordingly
• Build-up and manage a team of business development executives, in order to develop and enhance a networked outreach
• Establish, develop and execute a Customer Loyalty Program through email, SMS, phone (cold-calling) and social media marketing mechanisms
• Responsible for developing corporate clientele and negotiating a range of standard & non-standard B2B customer requests
• Researching organisations to find new customers and identify key decision makers in order to promote services and products
• Identify, propose, and execute potential business deals such as but not limited to, tender biddings, corporate catering orders and establish partnerships with event management firms
• Possesses an in-depth understanding of food processing and manufacturing financial costs
• Experienced with a strong understanding of Google AdWords in order to propagate and monitor marketing initiatives closely
• Keeps abreast of latest market information in order to better align the business with changing market trends and requirements
• Follows up on quotation requests so as to facilitate sales growth
• Forecasting sales targets and ensuring they are met
• Engaging in up-selling and cross-selling of products and services
• Actively seek and build a network of commissionable introducers so as to enhance patronage
• Attend events, conferences and ceremonies in order to identify operational streamline possibilities
• Preparation of business proposals and offer letters to prospective partners, and collaborators

About the Role

The Deal Desk Manager will help accelerate revenue growth of our enterprise business by supporting our sales motion to create quality deals. As the deal desk leader for our sales team, you will be responsible for:

• Supporting the sales team in structuring and executing large/strategic deals, including bid management for enterprise deals.
• Manage our enterprise deal approval process to ensure compliance while enabling unique contracting needs and requirements
• Ensure sales motion reflects a healthy sales discovery process so that deals reflect the customer’s needs
• Understand an evolving competitive landscape to help create competitive differentiation
• Provide additional deal desk supporting to other enterprise businesses based on business need

If you’re excited by driving growth through global, cross-channel and cross-product initiatives and want to be part of a company that is helping to build a better internet, Cloudflare would love to talk to you.

What you'll do

• Collaborate with the sales team in structuring and executing large/strategic deals, liaison with all organizations involved in the agreement process (e.g., finance, legal, order management, product, services/support).
• Audit and validate data and margins on adhoc deals submitted by the sales team.
• Perform margin and pricing analysis in order to support business strategy.
• Manage international pricing matrix, partner margin deals and large deal approvals.
• Collaborate with internal teams to build, streamline and automate our deal desk processes.
• Perform monthly and ad-hoc analysis to identify opportunities to improve the business KPIs through continuous improvement
• Work with teams to develop pricing tools (e.g., TCO calculators, discounting guidelines) and integrate them into Salesforce

Examples of desirable skills, knowledge and experience

• Must be comfortable in a fast-paced sales environment
• Understand the buying process and negotiating dynamic for enterprise entities
• Experience working the deal desk/contract management team:Develop an in-depth understanding of the pricing models
  Provide support in conjunction with contracts, legal & finance teams
  Ability to analyze & recommend the best course of action for complex pricing & licensing situations.
  
• Knowledge of Cloud/SaaS services, software and solutions is highly recommended
• Expert knowledge of Microsoft Excel, SQL and prior experience with modeling and analysis
• Enjoys engaging with complex, cross-functional teams and individuals
• Experience with8+ years of experience
  5+ years of deal desk experience
  
• Possess excellent written and oral communication skills
• Proactive, creative, and results oriented individual
• Experience selling software is considered a bonus
• Preference: working knowledge of Japanese language to deal with stakeholders in Japan

Job Description

Position: Client Services Manager

Salary: $3,300

Office Location: 105 Cecil Street, #11-00 The Octagon, Singapore 069534

About Nautica Maritime Pte. Ltd.:

Nautica Maritime is a premier port agency based in Singapore, specializing in comprehensive maritime services. With years of experience, our team ensures seamless operations for shipowners, operators, and charterers, providing solutions such as vessel clearance, documentation, crew welfare, and logistics support. Located in one of the world’s busiest maritime hubs, we emphasize safety, compliance, and customer satisfaction.

Key Responsibilities:

- Serve as the primary point of contact for clients, ensuring their needs are addressed promptly and professionally.

- Foster strong relationships with shipowners, operators, and charterers to build long-term partnerships.

- Oversee the smooth execution of vessel clearance, documentation, and related port services.

- Collaborate with internal teams and external stakeholders to ensure timely and efficient service delivery.

- Arrange logistics and welfare support for crew members, ensuring compliance with maritime regulations.

- Provide tailored solutions to meet clients' specific requirements.

- Monitor service standards and prepare reports to evaluate operational efficiency.

- Ensure strict adherence to safety protocols, legal regulations, and company policies.

Requirements:

- Proven experience in client servicing, maritime operations, or a related field.

- Strong communication and interpersonal skills.

- Detail-oriented with the ability to manage multiple priorities.

- Familiarity with Singapore’s maritime regulations and port operations is a plus.

A Senior Contract Manager plays a crucial role in overseeing contract-related functions, ensuring compliance, and managing risks. A Senior Contract Manager also collaborates with project managers and financial controllers to align contract objectives with project and company goals. This role requires strong analytical, negotiation, and leadership skills to navigate complex construction contracts effectively.

Job Responsibilities

• Draft, review, and negotiate contracts with clients, subcontractors, and suppliers, ensuring alignment with project requirements and company policies.
• Identify and mitigate risks in contract terms, providing guidance on contract clauses, obligations, and liabilities.
• Assess contractual risks and implement mitigation strategies.
• Ensure compliance with legal and regulatory requirements, staying updated on construction and contract law changes.
• Manage the full contract lifecycle, from initiation through project completion and closeout.
• Monitor contract performance, ensuring deliverables meet quality, cost, and timeline expectations.
• Handle variations, claims, and changes, assessing their impact on contracts and project scope.
• Ensure contract budgets align with project financial targets, monitoring expenses, and revenue.
• Approve and process payments to contractors and subcontractors, ensuring accurate billing and invoicing.
• Act as the primary liaison between project teams, clients, subcontractors, and suppliers regarding contract matters.
• Provide clear communication on contract requirements, modifications, and potential issues to relevant stakeholders.
• Address conflicts and disputes that may arise during project execution, coordinating with legal teams as needed.
• Ensure all parties fulfill their contractual obligations, conducting regular audits of contract compliance.
• Supervise and mentor junior contract managers, providing guidance on complex contract issues.
• Lead training sessions on contract management best practices, risk mitigation, and compliance for the team.

Job Requirements

• Bachelor's degree in Construction Management, Quantity Surveying, or equivalent
• Minimum 10 years of experience in a comparable role, specializing in contract management and administration, particularly in the construction industry
• Profound knowledge in Contract Negotiation and Administration
• Relevant experience in both Singapore's public and private sector projects
• Relevant experience in handling subcontracts
• Knowledgeable, experienced, and well-versed in the application of various Conditions of Building Contracts commonly adopted locally

JOB SUMMARY:

As the Assistant Warehouse Manager, you need to oversee the efficient flow of goods within the warehouse. Your primary objective will be to optimize inventory management, streamline processes, and ensure the seamless movement of the inventory throughout the warehouse. By implementing innovative strategies, and inspiring a team of warehouse professionals, you will play a critical role in our company's growth and success.

JOB RESPONSIBILITIES:

1. Inventory Management

• Develop and execute comprehensive inventory control strategies to minimize stock discrepancies, shrinkage, and obsolescence.

• Monitor stock levels, conduct regular audits, and collaborate with procurement and production teams to ensure optimal inventory levels are maintained.

• Utilize inventory management systems to track and report on inventory accuracy, product movements, and cycle counts.

• Prepare reports on inventory levels, stock movements, and other warehouse-related metrics.

2. Operational Excellence

• Design and implement efficient warehouse layout and workflow processes to maximize space utilization and improve productivity.

• Continuously identify areas for improvement, devise and implement innovative solutions, and monitor key performance indicators (KPIs) to drive operational excellence.

• Collaborate with cross-functional teams to ensure timely and accurate order fulfillment, including picking, packing, and shipping.

• Create solutions and value-added services to meet customer's current logistics requirements.

• Develop and implement cost-saving strategies to improve warehouse efficiency and reduce operational costs.

3. Team Leadership

• Lead, coach, and inspire a team of warehouse personnel, providing guidance and support to achieve operational targets.

• Foster a culture of teamwork, safety, and continuous improvement through effective communication, training programs, and performance evaluations.

• Plan and manage staffing levels, schedule resources, and allocate tasks to ensure optimal productivity and operational coverage.

4. Health and Safety

• Promote a safe working environment by enforcing compliance with all health and safety regulations, conducting regular safety inspections, and implementing corrective measures as necessary.

• Collaborate with the safety committee to develop and execute safety training programs and ensure warehouse staff is well-versed in emergency procedures.

JOB REQUIREMENTS:

• Diploma/Degree in logistics, warehouse management, supply chain management, or a related field.

• At least 3 years of experience in managing and leading a department.

• Proven track record in warehouse operations, systems, and processes improvements and leadership skills.

• Strong knowledge of inventory management, logistics, warehouse and end-to-end inbound and outbound operation including knowledge of customs regulations and freight forwarding.

• Strong leadership and management skills, with the ability to motivate and develop a team.

• Strong communication and interpersonal skills.

• Excellent organizational and problem-solving abilities.

• Ability to work in a fast-paced and dynamic environment.

• Proficiency in inventory management software and Microsoft Office.

Monitors and controls the safe and cost efficient technical operation of all assigned vessels using the available resources, within the defined parameters of cost, commercial viability and operational excellence in line with Owners expectations. Ensure environmental compliance policies are upheld.

Ship technical support

• Understands the contractual agreements with customers to be able to deliver the same with regards to the ship management services for each assigned vessel, in a safe and cost efficient manner.

• Monitors the effective operation of the equipment and machineries of the assigned vessels, identifying potential discrepancies from operational standards and proposes and/or implements solutions that will enhance the efficiency, performance and safety of the vessels.

• Participates in the development of the maintenance and repairs plan for the assigned vessels and monitors its accurate execution in order to identify compliance of operations according to time schedule, quality of deliverables and budget.

• Projects the requirements in maintenance and repairs activities, spare parts and technical training of the assigned vessels in order to provide valuable information for the development of the budget and maintenance plan of the vessels. Upon approval, follows-up its accurate execution, identifying, reporting and providing solutions in potential discrepancies.

• Monitors all vessels trading certificates to ensure compliance with existing maritime legislation, safety regulations and operational standard requirements of all regulatory bodies.

• Oversees and monitors the overall technical operation of the assigned vessels, ensures the timely and accurate completion of dry-docking on budget and of other relevant shipboard maintenance and repair activities, in order to support the operational effectiveness of vessels and increase customer’s satisfaction and commitment.

Execution of technical inspections

• Manages all vessel visits, audits and inspections effectively right from planning

Education and Qualifications:

• B.S. degree in Mechanical, Electrical or Marine Engineering, Naval Architecture or equivalent, or

• Chief Engineer’s qualification.

Work Experience:

• 5 years of sailing experience as Senior Officer, or

• 5 years of shore experience as a technical superintendent with a ship management/owning company, or

• 5 year of combined experience of the above positions.

Job-Specific Skills:

• Strong knowledge of bulk vessels’ technical requirements and voyage regulations

• Excellent project management skills

• Very good negotiation skills

• Very good people management skills

• Team work and cooperation

• Very good organisational skills

• Worldwide operations require fluency of the English and Chinese language

• Willing to travel or relocate

Responsibilities:

Financial Management:

• Oversee daily financial operations, including bookkeeping, bank reconciliation, and invoicing.
• Manage accounts receivable and accounts payable to ensure smooth cash flow.
• Prepare and review monthly, quarterly, and annual financial statements.

Taxation and Compliance:

• Ensure compliance with Singapore tax regulations, including GST and corporate tax filings.
• Assist with audits to ensure accurate and compliant financial records.

Budgeting and Analysis:

• Support the preparation of annual budgets and financial forecasts.
• Analyze financial data and provide actionable insights for management decision-making.

Cross-Department Collaboration:

• Work with other departments to streamline financial processes and improve operational efficiency.
• Provide financial support to business units, including cost accounting and project budgeting.

Other Duties:

• Maintain and update company financial policies and internal control procedures.
• Support group-level financial consolidation and system optimization.

Requirements:

• Education and Certification:
• Bachelor’s degree in Accounting, Finance, or a related field.
• ACCA, CPA, or CA certification is a strong advantage.

Experience:

• Minimum of 3-5 years of relevant financial experience in Singapore.
• Familiarity with Singapore financial and tax regulations; experience in the blockchain industry is a plus.

Technical Skills:

• Advanced skills in Microsoft Excel and other office software.

Language and Communication:

• Excellent verbal and written communication skills in English.
• Proficiency in Chinese is a plus, especially for handling Chinese documents or cross-border transactions.

Personal Qualities:

• Detail-oriented, highly organized, and responsible.

One of my clients who is a boutique Indian bank based in Raffles Place is looking to hire Relationship Manager within their corporate banking group.

Responsibilities:

• Reaching out to prospective customers in MNC segment, Private Equity, Venture Capital, Funds, FDI/ FPI segment which have presence in ASEAN regions and with strong business linkages to India.
• Originating and onboarding (with complete KYC) new corporate customers and developing and maintaining good relationships with the customers.
• Understanding customer requirements and providing banking solutions including but not limited to investments flow, trade flows and other transactional banking requirements
• Preparing credit proposal, coordinating with Risk department for approvals and undertaking credit monitoring & asset reviews of the portfolio
• Maintaining existing relationships with corporate clients
• Meeting business numbers across products and business verticals
• Executing transactions in a timely and efficient manner in line with customer expectations
• Maintaining credit files and ensuring safe custody of all documents
• Manage a team of Relationship Manager(s) and/ or Customer Service Manager(s) if required and as deemed fit by the management
• Prepare data, MIS, presentations as required by the management
• Any other relevant task assigned by the Reporting Manager

Job requirements:

• Strong understanding and acumen of corporate banking business with 4+ years of relevant banking experience in relationship management.
• Understanding of Indian banking landscape, regulations and macroenvironment.
• Understanding of financial statements to prepare credit proposals.

if interested then please send in your CVs to [email protected]

Our client is a well-established dental practice dedicated to providing comprehensive, high-quality care in a welcoming and patient-centered environment.

• Manage daily operations for 8-12 dental clinics, ensuring smooth workflows, managing feedback, and supporting service standards.
• Coordinate facility maintenance and renovations, working closely with contractors and vendors to address issues promptly.
• Provide IT systems support to clinic staff, including training on applications and managing vendor relationships.
• Handle dental implant inventory, ensuring on-time procurement, precise cost tracking, and seamless delivery to clinics.

Requirements:

• Degree and above
• At least 2 years of working Dental/Healthcare Operations experience.
• Must be willing to travel to various clinic locations as needed, with occasional weekend work required.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Are you looking to become a part of a multi-functional team of commercial, technical, and regional partners? We are seeking a passionate Marketing Manager to join our Digital Commerce! You will identify business opportunities and work with the multi-functional team across Asia, Middle East, Africa to build cohesive commercial plans. You are expected to lead and collaborate with different subject matter experts to deliver end-to-end marketing plans for the region.

Your Team

You will report to the Digital Commerce Director and work extensively with colleagues from Consumer Market Knowledge, Sales, Communications, Finance etc.

What Success Looks like

• Demonstrate positive relationship building skills in engagements with multi-functional teams
• Deliver Scorecard Business Targets, in line with the goals of the Business Unit
• Deliver Category growth, market penetration and gaining of New Users via Products Innovation Design
• Successful Design and Deployment of Marketing Toolkits for the Brand

Responsibilities

• Identify consumers’ needs and wants for P&G’s products, specifically in the eCommerce channel, and distil into deep rooted consumer insights.
• Develop toolkits codifying principles and best practices, rooted in consumer insights, to grow P&G Brands across the full digital consumer funnel
• Develop communication and campaign ideas, working with agencies or otherwise, to grow P&G brands in the channel.
• Lead execution of the campaign and initiative maximization across markets and retailers (including campaign set up, asset briefs, etc.)
• Conduct post-campaign analysis to determine best practices for share & reapply across markets.
• Support trade team to craft Go-To-Market strategy such as merchandising, pricing/promotion strategy

Qualifications

• Bachelor’s or Master’s degree, preferably with some business focus
• Minimum of 1-3 years’ experience in managing retail e-Media, customer selling and account management
• Excellent forward-thinking, strategic and courageous leadership skills
• Strengths with strategic and analytical thinking
• Strong understanding of brand fundamentals and digital commerce capabilities

About us

We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide.

Visit http://www.pg.com to know more.

Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we’re committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being “in touch” so we craft brands and products to improve the lives of the world’s consumers now and in the future. We want you to inspire us with your unrivaled ideas.

We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor.

Our client is a well-established dental practice dedicated to providing comprehensive, high-quality care in a welcoming and patient-centered environment.

• Manage daily operations for 8-12 dental clinics, ensuring smooth workflows, managing feedback, and supporting service standards.
• Coordinate facility maintenance and renovations, working closely with contractors and vendors to address issues promptly.
• Provide IT systems support to clinic staff, including training on applications and managing vendor relationships.
• Handle dental implant inventory, ensuring on-time procurement, precise cost tracking, and seamless delivery to clinics.

Requirements:

• Degree and above
• At least 2 years of working Dental/Healthcare Operations experience.
• Must be willing to travel to various clinic locations as needed, with occasional weekend work required.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

In this role, you will be responsible for the function of demand planning, forecasting, pricing and market analysis for the South East Asia Region.

Key skills required:

Strong analytical skills and a proficient level on Microsoft Excel and PowerPoint Presentations

Strong interpersonal skills to effectively manage team, regional markets and levels of business.

• Position: Microbiology Laboratory Manager
• Industry: Laboratory Specializing in Both Chemical & Microbiological Parameters
• Salary Up to $6,500 + Bonus
• Workings Day: 5 Days (Monday to Friday or Tuesday to Saturday)
• Shift Work: 9:00am to 6:30pm, 9:30am to 7pm, 10:30am to 8pm
• Office location: Woodlands Industrial Park (Woodlands & Admiralty Area)

Ideal Candidate:

1. Min 6 years working experience in ISO17025 laboratory

2. Possesses SAC Singlas signatory for Microbiology &/or Bio-Molecular and laboratory operation and management experience.

3. Fine with roster shift working days & working hours.

4. Basic salary capped at $6,500 basic

Qualifications:

• Educational Background in Bio / Life Sciences & Microbiology, or Bio-Tech / Bio-Molecular Education, or equivalent with 12 years related laboratory experience (Masters & PhD preferred).
• Experienced with method-related tasks, including development, verification, validation, and enhancement.
• Experience in both Micro-Biology as well as PCR and Bio-Molecular Work will be a huge advantage.
• Possesses SAC Singlas signatory for Microbiology &/or Bio-Molecular and laboratory operation and management experience.
• Minimum 6 years as a laboratory manager, including proven technical knowledge and laboratory experience.
• Experienced in audit & CAPA management skills.

Job Description

• Acted as the primary liaison between the laboratory and clients for routine daily sample analysis.
• Organized and participated in workflow management and execution.
• Prioritization of urgent and regulatory testing.
• Recruitment of suitably qualified staff.
• Preparing advance rosters, including supervisory and signatory staff.
• Coordinating staff to meet KPIs related to turnaround times (TATs) and customer needs.
• Ensuring qualified and trained staff are available to meet TAT.
• Keep management informed of operational or productivity issues as they arise.
• Provide management with information for annual budgeting and monthly reporting, including resource usage and productivity metrics.
• Review and update laboratory procedures as needed.
• Validate and release test reports to customers.
• Train staff on test procedures, equipment operations, and laboratory protocols.
• Troubleshoot technical issues related to testing methods or equipment.
• Write and execute method or equipment validation protocols.
• Initiate or revise procedures and forms, and conduct method validations.
• Attend regular team meetings and demonstrate leadership to motivate the team.
• Ensure clarity of roles and efficient deployment of staff resources.
• Foster a culture of continuous quality improvement and actively promote staff development.
• Participate in new projects and assist in implementing business improvements.
• Ensure compliance with systems in collaboration with the Quality & Compliance Department.
• Respond promptly to customer inquiries and complaints, keeping them informed of any delays.
• Complete all internal and external audits and corrective actions as required.
• Engage in workplace safety practices to promote a safe environment.
• Oversee and participate in equipment maintenance while troubleshooting any issues that arise.
• Manage risks associated with microbiological and biomolecular analyses of wastewater samples and water matrices.
• Oversee laboratory financial planning and execution.
• Lead strategic goal planning and laboratory operation management.
• Drive capability development and perform validation of results and report issuance.
• Review and write SOPs, plan method studies, and execute proficiency testing (PT).
• Lead by example while advocating for EHS, integrity, compliance, and ethics.
• Evaluate staff performance and manage manpower and resources.
• Escalate laboratory issues and serve as a liaison between the lab and management.
• Research and spearhead operational improvement initiatives.
• Execute additional tasks as directed by the business.

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279

Job Responsibilities

• Develop the product and process flow and author relevant procedure manuals;
• Design the internal risk management and control framework;
• Communicate with the private banking units within the banking group, peer banks and external professional parties;
• Other relevant tasks assigned by the Department Head

Job Requirements

• More than 15 years of banking experience, including over 8 years in private banking;
• Familiar with other job functions such as relationship management, wealth management, wealth advisory and etc;
• Master Degree in Banking & Finance, Commerce or equivalent from a reputable university;
• Professional proficiency in Mandarin to handle Chinese clients and write HO report;
• Highly motivated team player with excellent communication and interpersonal skills.

EMPOWERING PEOPLE TO MAKE A DIFFERENCE

At Howden, we employ talented individuals and empower them to make a real difference to the company, whilst building successful and fulfilling careers.

The entrepreneurial atmosphere is one of the biggest reason people love to work for us. We are a leading independent, global insurance brokers but have a noticeably flat hierarchy. It doesn’t matter how junior or senior, anyone with a good idea will be heard. This means our employees can shape their own career paths and determine their own success.

This atmosphere attracts the brightest talent in the market. If that includes you, get in touch.

A LEADING GLOBAL INDEPENDENT BROKER

Howden is a specialist commercial insurance broker. Its regional footprint covers Singapore (regional headquarters), Malaysia, Hong Kong, Indonesia, Thailand, and Philippines. It is part of the London-headquartered Howden Broking Group, a leading independent, global broker with offices in over 40 countries worldwide.

The job holder is responsible for supporting the Group Head of Financial Crime in providing Subject Matter Expert (SME) support for all financial crime subjects (ABC, AML, Fraud and Economic Sanctions) to the group’s entities around the world. This also includes oversight and implementation of Group financial crime policies which ensure compliance with all legal and regulatory requirements. The job holder will join an international team acting as a local business partner in the Asia region.

YOUR ROLE AND RESPONSIBILITIES:

1.Strategy and Planning:

• Act as a business partner providing support and advice to regional and local management teams to deliver the Group’s strategy and minimum standards for sanctions and financial crime, as set out in the Group’s principles for business.
• Support the Group Head of Financial Crime in preparing materials for divisional and Group level governance, including the annual financial crime plan and quarterly updates against planned activities.
• Deliver high quality advice to the business in a practical and commercially focused way in relation to financial crime and money laundering and all relevant matters that reduce risk, resolve issues and maximise the opportunity for the Local Entity to deliver on its goals
• Analyse and interpret issues in a timely fashion and advise the business how best to take account of them in its operations

2.People Management/Personal Development:

• Actively undertake personal development to ensure up to date knowledge and understanding of best practice
• Manage personal workload proactively and support both the central Financial Crime team and key stakeholders in the business in meeting agreed deadlines
• Encourage essential behaviours and maintain a high level of personal and professional confidence

3.Policy, Process and Procedures:

• Act as business partner to regional and local management delivering and advising on Groupwide initiatives
• Assist in collating MI on the design and delivery of Groupwide initiatives to report progress to the Group’s risk committee
• Support the preparation and annual review cycle of Groupwide policies related to Financial Crime
• Perform second line led assessments of financial crime arrangements at a local and regional level, including preparing recommendations for improvement where appropriate
• Assist local management in addressing financial crime related second line of defence or third line of defence findings
• Support internal record-keeping and filing internal and external reports where appropriate/necessary
• Receive and evaluate internal reports of suspicious transactions or financial crime related alerts and, where necessary, to make the required internal notifications to senior management and make external reports to the National Crime Agency (NCA) or other relevant bodies

4.Environment, Customer Focus and Relationships:

• Build and maintain close links with peers, key internal and external stakeholders, working with the business and other functions to share information, identify risks and deliver business growth
• Liaise with external auditors as required
• Solicit advice and guidance, when appropriate, from the Board or external sources (e.g. legal advice)
• Share information that could be beneficial to Local Entities, Regions or Group
• Remain aware of external, industry, legal and regulatory developments etc. to ensure practices and outputs are of a sufficiently high standard
• Conduct regular external analysis and attend external forums etc. to remain aware of industry developments and ensure practices and outputs are in line with best practice

5.Technical:

• Manage assigned projects and contribute to other projects as required
• Respond appropriately to urgent issues as they arise
• Support the Group head of Financial Crime in identifying trends and Group requirements for financial crime advice and guidance
• Review internal controls and ensure they are adequate, implementing improvements as required
• Contribute to action plans and defining controls for identified risks and bring the business on board to any changes being implemented
• Support in preparing reports to the Audit and Board/Exec Committees, collating information, interpreting findings and providing detailed analysis where necessary
• Ensure transactional activity and corporate actions are processed in a timely and accurate manner
• Management, delivery and oversight of the group’s financial crime training for management and staff in order to ensure compliance with regulatory requirements, including bespoke training for higher risk areas/countries
• Undertake and regularly refresh a group wide risk assessment on financial crime
• The production, distribution, assessment, review of (and thereafter oversight that the group entities are acting on accordance with) policies in relation to Financial crime to ensure that the groups systems and controls are in full compliance with regulatory requirements

OUR IDEAL CANDIDATE WILL BE:

• Minimum 6 years experience in similar roles either in practice or in industry
• An excellent understanding of UK AML regulations and the knowledge and understanding of how to file a Suspicious Activity Report (SAR)
• Expertise in assessing money-laundering risk
• Track record of promoting risk management, compliance and good corporate governance
• Managerial experience preferable
• Track record of delivery results both in routine and project mode, and managing priorities to meet deadlines
• Ability to deliver and understand complex management information
• Proven leadership skills with demonstrable evidence of creating and leading in a high performance working culture

YOUR BENEFITS AND SALARY:

• Commensurate with qualification and experience
• Working in a collaborative environment with excellent learning opportunities

If you think we are the right fit for you and you are the talent we should be grooming, please send in your CV (include notice period, last drawn salary, any AWS entitlement) to impress us. We will call you for an interview.

DUTIES AND RESPONSIBILITIES:

Reporting directly to the Director of Finance. the incumbent will be responsible for managing of overall credit and receivable collection functions of the hotel in the most efficient manner in order to minimize the non-payment of accounts and potential bad debts. He will be responsible for but not limited to the following duties:

• To be responsible for the efficient and effective operation of the Credit & Account Receivable section.
• To ensure that the hotel credit policy and procedure is adhered to in all departments.
• Responsible for developing and maintaining credit relationship with customers, banks the industry, credit organizations and others for the purpose of obtaining and exchanging credit and financial information.
• To be ready and responsible when assigned to perform any other duties as designated by higher management.

JOB REQUIREMENTS:

• At least 5 Year(s) of working experience in the related field is required for this position
• Preferably Manager specialized in Finance - General/Cost Accounting or equivalent
• Have good communication skills in written and spoken English
• Result and detail-oriented and be proactive
• Possess professional disposition with good communication and interpersonal skills

JOB DESCRIPTION

Reporting to the Executive Housekeeper & Assistant Executive Housekeeper, the incumbent will be responsible to but not limited to the following, create and promote an atmosphere that ensures guests' satisfaction, a feel of home away from home. This position requires strong attention to detail, leadership skills, and ensures quality assurance standards are met at all times.

• Overall smooth operations of the Hotel housekeeping operations.
• Familiar Current with the latest housekeeping and laundry technology.
• Build and maintain rapport with guests, business associates, community partners including government agencies for organisational success.
• Coach and develop team members to achieve corporate brand guidelines, service standards, and procedures.
• In the absence of the Executive Housekeeper, the Assistant Executive Housekeeper will operate the Housekeeping Department and all other areas of responsibility.

JOB REQUIREMENTS

• Preferably a Bachelor's degree in Hotel Management or relevant discipline.
• Minimum of 5 years in a supervisory Housekeeping role in a similar capacity, preferably in a 5-star class environment.
• Knowledgeable in Housekeeping operation and cleaning methods.
• Have excellent English communication skills both in written and spoken.
• Detail-oriented and possess a pleasant personality with excellent communication and interpersonal skills.

Role Objective:

This role works closely with the Head of HR to oversee a wide range of HR functions, ensuring the smooth and effective management of personnel processes and compliance with regulatory standards for SEA countries. Your diverse set of responsibilities will include payroll processing, recruitment, policy implementation, performance evaluations, employee engagement, records maintenance, and regulatory compliance.

Primary tasks are:

• Recruitment and selection - work with recruitment agencies
• Payroll processing and process NS and Child Care Claims - work with payroll partners
• Work pass renewal - work with vendor
• Onboarding and Offbording process
• New Hire Orientation
• Maintain employee records vis Bamboo
• Prepare contracts, HR letters, commission letters, etc
• Lead, and drive some HR programmes as directed
• Prepare annual insurance renewal
• Prepare office insurance renewal
• Prepare quarterly sales review exercise
• Prepare monthly reports

Requirements

• Bachelor's degree with at least 4 years of HR experience
• Good knowledge of local labor law
• Regional HR experience is an advantage
• Digitally-inclined

We are looking for an Assistant Manager responsible for overseeing a team to ensure that assigned portfolios are completed and deliverables are met on time. This new role will need to guide and mentor junior and senior accountants, to develop their skills and ensure that quality service and advice are provided to our clients.

The Assistant Manager will be collaborating closely with internal and external key stakeholders to ensure smooth operations.

Below are the job responsibilities:

Client Relationship

• Manage clients’ relationship and communication with clients’ key personnel
• Responsible for client queries and other ad hoc requests from client
• Preparation of fee quotes and service agreements
• Other client relation assignments

Managerial Duties

• Guiding and mentoring junior and senior accountants
• Managing team to meet client deadlines
• Analysing sales variance and monitoring KPIs
• Other managerial tasks assignments

Accounting Services

• Consolidation of subsidiaries / application of equity method for associate companies
• Reviewing/ Maintaining full set of Accounts
• Reviewing/ Preparation of custom reporting packages based on client requirements
• Reviewing/ Preparation of statutory reports (Financial Statements and Notes to the accounts) in accordance with SFRS/IFRS
• Collaborate with auditors to ensure financial compliance and smooth operations
• Completion/review of XBRL for corporate secretarial team to file
• Cash management and payment review/ processing
• GST preparation/review and filing
• Other ad hoc assignments

Payroll Services

• Review / Preparation of clients’ payroll (including calculation of OT, allowances etc.)
• Payroll / CPF disbursement
• Review /Preparation of year-end IR8A forms
• Other payroll related assignments

Requirements:

• Degree in Accountancy
• Candidates with professional qualification such as ACCA/CA/CPA etc would be an added advantage
• Minimum of 5 years of experience in accounting and at least 2 years of supervisory role experience
• Candidates who have prior working experience in professional accounting firms would be an added advantage
• Good knowledge and understanding of Singapore requirements on accounting, GST and payroll
• Proficient in accounting software, Microsoft Office such as excel, etc.
• Good communication and interpersonal skills
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment
• Ability to work independently with minimum supervision
• Meticulous with good accuracy and attention to detail
• Self-motivated, proactive, confident, enthusiastic and team player

Company Benefits:

• Quarterly townhall session & team bonding sessions with food and drinks provided
• Bi-monthly workshops & seminars for our employees to stay up to date with the relevant industrial knowledges & latest regulations
• Comprehensive group medical and hospitalization insurance benefits
• Hybrid working environment (work from home arrangement and staggered working hours)
• AWS and variable bonus

Job Description

We are looking for project Managers who would be accountable for managing driving end-to-end ITSM programs, able to implement various ITIL processes utilizing tools like ServiceNow, service catalog transformation, drive automation across IT services respective technical processes etc.

Responsibilities

• Collaborating with stakeholders to assess project requirements, review strategies, Drive decision, implementation, and governance.

• Managing several key/strategic projects at any given point in time preferably for ITSM

• Stakeholder Management (internal/ client) up to the Director/ VP career stage while ensuring high levels of client satisfaction.

• Handling commercial acumen i.e. Estimation, Budgeting, Earned Value Analysis, Maintaining GM.

• Ensure adherence to project methodologies (Agile and Waterfall)

• Use appropriate verification techniques to manage changes in project scope, schedule and costs

• Report and escalate to management as needed

• Manage the relationship with the client and all stakeholders

• Perform risk management tominimizeproject risks

• Establish and maintain relationships with third parties/vendors

• Ensure resource availability and allocation

• Develop a detailed project plan to track progress

Skills Requirement:

• Bachelor’s degree in information technology, Computer Science, Engineering, or similar areas

• 6-8 years of experience in ServiceNow

• Proficiency with ServiceNow development, such as scripting, workflows, and integrations.

• Experience with software development methodologies such as Agile or Waterfall is desirable.

• Gain familiarity with IT Service Management (ITSM) and IT Operations Management (ITOM) processes.

• Proven problem-solving and analytical abilities, excellent communication and collaboration skills.

EA Number: 11C4879

What You’ll Do

As a Senior Business Development Manager, you thrive on applying your deep understanding of our customer’s business strategies and technology needs, playing an integral role in unlocking the potential of business opportunities across the nation. You partner with Telstra’s most strategic customers to grow their business, acting as their trusted advisor and nurturing the health of our customer relationships. In doing so you identify high-value, high-profit sales solutions that directly contribute to Telstra’s growth. You flourish off building meaningful and lasting relationships, with collaboration and influencing skills critical for success in this role.

Key Responsibilities:

As a Senior Business Development Manager, you apply your extensive expertise in ICT&S solution sales, exceptional relationship building and people leadership skills to deliver against the following responsibilities:

• Drive and define the development of strong account plans designed to exceed growth targets, ensuring strong team coverage across all accounts in order to deliver sales and revenue growth across the portfolio.
• Take personal accountability and strong ownership for generating and nurturing a short- and long-term opportunity pipeline with strong sales and revenue conversion rates, ensuring accurate forecasting of sales, gross margin and revenue targets.
• Empower and support extended team members to execute against key metrics (NPS, strategic and incremental sales, revenue) by coaching and developing a highly skilled and energised account team, through actively sharing lessons learned and global best practices in customer’s industries.
• Apply deep technical and professional expertise in ICT&S solutions, synthesising latest market research and technology trends into key insights that articulate business implications for both team members and client stakeholders.
• Authentically engage with and effectively influence a complex, diverse, multi-stakeholder landscape comprising senior customer relationships (including C-Suite & Board level, and sophisticated functional specialists) to proactively build strong relationships, deeply understand business direction and provide strategic technology thought leadership leading to sales opportunities.
• Significantly contribute to the development of solution proposals for strategic value customers, championing the framework for co-creation of strategic technology plans by proactively engaging with Telstra’s business and partner ecosystem (including vendors) in order to deliver innovative solutions and concepts to the market.

Sought out by others for impressive technical expertise in ICT&S solution sales to provide guidance and direction to problem solve, act as a strategic advisor and technology leader, generate innovative solution concepts and assist in the development

About you

Essential Requirements:

• Ability to leverage Telstra’s Go-to-Market (GTM) assets & motions to drive transformational customer conversations aligned to customers’ priorities.
• Demonstrated 7-15 years sales experience in the Information and Communication Technologies industry selling to MNCs, Enterprise
• Acted as a trusted sales professional, driving and closing Cloud/Data/AI/Business Application/Network opportunities, developing and winning market-making opportunities
• Ability to leverage personal professional network and partners to drive the business across South Asia
• Extensive experience in Strategic Account Management and managing Sales Relationships
• Proven track record in end-to-end Sales Management with strong experience in building and delivering on sales pipeline
• Background and working experience from System Integrator selling direct to end-user are welcome to apply
• A good understanding of commercial principles, contract negotiations, and developing sales solutions
• Background in innovation – solutions and service
• Strong business partnering and portfolio management as well as excellent stakeholder management
• Customer-focused and growth mindset
• Engaging team player with experience in working with virtual teams across regions
• Excellent listening skills with ability to articulate answers to questions suited to the audience
• Energetic, competitive and trail blazer mindset
• Demonstrated high-level spoken & written English
• Not required but highly desirable:
• Degree in business or technical (Computer Science, Information Technology, Information Systems, Security, Data Science) disciplines
• Azure certified
• AWS certified
• Security certified

If you are passionate to succeed as part of an agile and experienced team, we welcome you to apply!