JOB SUMMARY

To plan and manage Marketing and Communications initiatives for Thomson Medical Group, Thomson Medical Pte Ltd and its associated subsidiaries.

PRIMARY DUTIES & RESPONSIBILITIES

SEO Strategy & Execution:

- Develop, implement, and optimize comprehensive SEO strategies to improve organic search rankings and drive qualified traffic.
- Conduct keyword research, competitive analysis, and site audits to identify growth opportunities.
- Optimize on-page elements such as meta tags, headers, content, and internal linking structures.

Content Marketing:

- Collaborate with the content team to create high-quality, keyword-optimized content that aligns with business goals.
- Develop content strategies that enhance engagement and conversion rates.

Technical SEO:

- Work with web developers to ensure SEO best practices are properly implemented.
- Optimize website speed, mobile responsiveness, and technical performance.

User Tracking, Analytics & Performance Reporting:

- Monitor website performance and user behaviour by using tools like Google Analytics, Search Console, and SEMrush/Ahrefs.
- Provide detailed reports on SEO metrics, campaign performance, and recommendations for improvement.

Data-Led Marketing Campaigns:

- Plan and execute data-led, 360 marketing campaigns, including PPC and social media ads, to complement organic efforts.
- Collaborate on email marketing campaigns and marketing automation initiatives.

Stay Updated on Trends:

- Keep abreast of the latest industry trends, search engine algorithm updates, and digital marketing techniques.

Others:

- Any other initiatives, new business or tasks as assigned by Reporting Officer or HOD.

REQUIREMENTS

- Bachelor Degree in Marketing, Communications, or a related field.

- Grade A in English Language (GP or A-Levels).

- Minimum 3 years of hands-on experience in SEO and digital marketing, with proven track record of driving significant traffic and conversions through organic and paid efforts. Experience in healthcare or related sector advantageous.

- Proficiency in SEO tools e.g. GA4, SEMrush, Ahrefs.

- Knowledge of CMS and CRM platforms like ContentStack, Microsoft Dynamics, Braze or equivalent.

- Strong understanding of Google Analytics, Google Ads, and data-driven marketing.

- Strong writing and editing skills.

- Creative thinker with a data-driven approach to decision-making.

- Excellent project management and communication skills.

- Ability to work collaboratively in a team and independently when needed.

- Energetic, driven, adaptable, proactive and cope well when working under pressure and against tight timelines.

- Graphic design or video editing skills preferred.

Seeking experienced Communications Manager to join on 6 months Project assignment as Manager (Corporate Communications)

Incumbent is mainly responsible for External Communications, experience in integrating External, Executive, and Internal Communications is important, along with the ability to partner with the Marketing team to integrate campaigns and to cross-pollinate. The candidate should understand how to build PESO campaigns, as well as how to build and execute on earned KOL strategies.

Reporting directly to the Senior Director for Strategic Communications, the Communications Manager will play a pivotal role in ensuring effective communication strategies to drive organisation objectives and outcomes via Strategic Communications.

Our Requirements:

1. Only Singaporeans to apply
2. Bachelor’s degree in Communications, Public Relations, or related field
3. Minimum of 7 years of experience in internal communications and some experience in external & executive communications.
4. Experience working in a fast-paced environment and collaborating with cross-functional teams.
5. Strong written and verbal communication skills, with the ability to tailor messaging for different audiences and channels.
6. Proven track record of developing and implementing successful communication strategies that drive engagement and support business objectives.
7. Self-starter who possesses strong planning and organizational skills, very resourceful
8. Able to produce clear, factual and relevant information in written Business and marketing acumen and numerically inclined. Good project and budget management skills
9. Immediate availability /short notice is at an advantage.

Technical skills:

• Technology-savvy, proficient in Microsoft Office applications
• Good writing skills
• Story-telling ability

Soft Skills:

• Excellent project management and organisational skills, with the ability to prioritise and manage multiple tasks simultaneously.
• Knowledge of current trends and best practices in communications, Public Relation, and employee engagement.
• Ability to manage different stakeholders who often have competing concerns and goals
• Team player with strong stakeholder management and positive outlook.
• Creative and with an eye for details.
• Confidence to interact and engage with Senior Leaders

JOB SUMMARY

To plan and manage Marketing and Communications initiatives for Thomson Medical Group, Thomson Medical Pte Ltd and its associated subsidiaries.

PRIMARY DUTIES & RESPONSIBILITIES

SEO Strategy & Execution:

- Develop, implement, and optimize comprehensive SEO strategies to improve organic search rankings and drive qualified traffic.
- Conduct keyword research, competitive analysis, and site audits to identify growth opportunities.
- Optimize on-page elements such as meta tags, headers, content, and internal linking structures.

Content Marketing:

- Collaborate with the content team to create high-quality, keyword-optimized content that aligns with business goals.
- Develop content strategies that enhance engagement and conversion rates.

Technical SEO:

- Work with web developers to ensure SEO best practices are properly implemented.
- Optimize website speed, mobile responsiveness, and technical performance.

User Tracking, Analytics & Performance Reporting:

- Monitor website performance and user behaviour by using tools like Google Analytics, Search Console, and SEMrush/Ahrefs.
- Provide detailed reports on SEO metrics, campaign performance, and recommendations for improvement.

Data-Led Marketing Campaigns:

- Plan and execute data-led, 360 marketing campaigns, including PPC and social media ads, to complement organic efforts.
- Collaborate on email marketing campaigns and marketing automation initiatives.

Stay Updated on Trends:

- Keep abreast of the latest industry trends, search engine algorithm updates, and digital marketing techniques.

Others:

- Any other initiatives, new business or tasks as assigned by Reporting Officer or HOD.

REQUIREMENTS

- Bachelor Degree in Marketing, Communications, or a related field.

- Grade A in English Language (GP or A-Levels).

- Minimum 3 years of hands-on experience in SEO and digital marketing, with proven track record of driving significant traffic and conversions through organic and paid efforts. Experience in healthcare or related sector advantageous.

- Proficiency in SEO tools e.g. GA4, SEMrush, Ahrefs.

- Knowledge of CMS and CRM platforms like ContentStack, Microsoft Dynamics, Braze or equivalent.

- Strong understanding of Google Analytics, Google Ads, and data-driven marketing.

- Strong writing and editing skills.

- Creative thinker with a data-driven approach to decision-making.

- Excellent project management and communication skills.

- Ability to work collaboratively in a team and independently when needed.

- Energetic, driven, adaptable, proactive and cope well when working under pressure and against tight timelines.

- Graphic design or video editing skills preferred.

We are seeking a highly skilled and experienced Network and Communication Operations Engineer to join our team and provide oversight for the design, implementation, and management of SIA Group's Network operations. The primary objective of this role is to ensure maximum network availability and functionality to help SIA achieve its business objectives

Responsibilities includes:

•Continuous transformation of the network infrastructure to enhance availability and automation

•Offer network consultancy project support to ensure that IT services comply with SIA architecture and standards

•Create technical solutions for complex requirements

•Run large-scale network operations, including strong service management knowledge in a multi-vendor environment

•Have Level 2 and preferably L3 experience in various networking technologies including

oSDWAN (Cisco Viptela, Versa, etc

oWireless (Aruba)

oVoice, Contact centre and Collaboration

oLAN (Cisco and Aruba)

oNAC (ISE and Clearpass)

oAutomation experience (Ansible or Python)

•Possess relevant knowledge and experience in cloud technologies

•Track, POC and plan technology refresh

•Deliver large-scale IT projects on time, within budget and of satisfactory quality

•Manage outsourced vendor(s) and internal team including various Service Delivery meetings

•Lead and coordinate incident resolution across different vendors

•Ability to work in a team with 24*7 support

Requirements:

•Degree with at least 6-10 years of network experience in managing Network Operation in a multi-vendor(s) environment on at least two of the following multiple domains:

oSecurity,

oNetwork Automation

•Relevant certifications in Networking (e.g. Cisco, Aruba, Versa) are preferred

•Understanding of SDWAN, Voice, Wireless and LAN architectures, experience in planning, design & implementation of Network infrastructure

•Excellent problem-solving, logical thinking skills to isolate and identify potential issues in a complex environment

•Excellent communication & interpersonal skills

•Effective consulting and communication skills

•Demonstrated industry awareness

JOB SUMMARY

We are seeking a highly motivated and results-oriented Strategic Partnerships Senior Executive to join our team. The candidate will be responsible for the management of strategic partnership (SP) and its marketing initiatives for Thomson Medical Pte Ltd and its associated subsidiaries. This role will effectively pull through all sales, marketing, and SP engagement activities, to identify, engage, and nurture relationships with both existing and prospective Strategic Partnerships, to achieve growth and create value for all parties. This role requires a can-do spirit with excellent communication skills, keen eye for details, as well as the ability to build and maintain strong relationships with key stakeholders.

PRIMARY DUTIES & RESPONSIBILITIES

• Responsible for assigned partnership accounts, marketing, and engagement activities that drive awareness, enrolment, activation as per SP marketing contracts
• Set goals, identify priorities and eliminate redundant activities to increase sales
• Oversee the performance of initiatives to ensure the feedback, process and measures are well documented
• Manage and nurture relationships with existing partners, ensuring ongoing collaboration and success
• Manage Marketing strategy to drive Win-Win outcomes with SP
• Manage and lead discussions with creative, other agencies on all the content, marketing materials required for SP initiatives
• Liaises with internal and external parties to ensure all SP messages are aligned with Thomson brand guidelines
• Monitors industry trends, tools and customer insights to stay current and competitive
• Track and analyse program performance and KPIs to ensure business goals are achieved
• Develop high-impact, integrative marketing solutions and communications strategies aligned with business goals and customer engagement, to drive Win-Win outcomes with SP
• Uphold the corporate profile and branding of the organisation
• Collaborate closely with cross-functional teams including Marketing, IT, Finance, Hospital and Specialist Clinics stakeholders; and external partners and vendors
• Measure and report performance of all marketing activities against goals (ROI and KPIs)
• Supports the department in managing profit & loss of Strategic Partnerships, including managing budgets and tapping on existing resources within the group to deliver business growth
• Undertake any other initiatives, new business or tasks as assigned by the reporting Manager and/or HOD

REQUIREMENTS

• Marketing or any related discipline.
• Min 3 years’ experience in marketing and/or partnerships
• Experience in agile working environment is preferred
• Experience in healthcare or banking related industries is desired, but not necessary
• Strong interpersonal skills is necessary
• Excellent command of the English language with strong writing, speaking and presentation skills
• Strategic thinker with strong critical thinking and project management skills
• Energetic, driven, adaptable, has good initiative and is able to multi-task and cope well when working under pressure and against tight timelines
• Meticulous with details and able to convey complex information in a clear and concise manner
• Good interpersonal skills and ability to work well with different levels of staff within and across institutions
• Able to multitask and adapt quickly to changes

Overview

Banyan Group is one of the world’s leading independent, multi-branded hospitality groups centred on the purpose-driven mission of stewardship and wellbeing while offering exceptional, design-led experiences. The Group’s diversified portfolio of hotels, resorts, spas, galleries, golf and residences features an ecosystem of 12 global brands, including the award-winning flagship Banyan Tree, Angsana, Cassia, Dhawa, Folio, Garrya, Homm, Laguna, and Skypark, as well as the brand extensions, Banyan Tree Escape, Banyan Tree Veya, and Angsana Heritage Collection.

The Role

We are seeking a highly skilled and motivated individual to join our team as a Brand Marketing & Communications to create and foster brand love for Banyan Group, our portfolio, and with a focus on upscale and midscale categories.

You will play a key role in designing the brand marketing and communication strategies, drive the end-to-end development of campaigns and content that enhances and also safeguards the brand's integrity. In close collaboration with our PR and social teams and agencies, you will spearhead brand awareness efforts with media, and influencer marketing and partnerships with content creators.

Your oversight includes, although not limited to:

• Banyan Group
• Upscale – Angsana and its brand extension Angsana Heritage Collection, and Garrya
• Midscale – Cassia, Dhawa, Homm & Folio

We are looking for a bold and dynamic individual with fresh ideas and a co-creative mindset yet grounded to grow these brands.

Responsibilities

Elevating Brand Awareness:

• Work closely with our PR team to develop and implement brand awareness and engagement campaigns for greater reach, engagement and share of voice. Collaborate on media relations efforts, press releases, and media events to maximize brand exposure.
• Collaborate with the Social Media Community team to identify and partner with relevant influencers and content creators. Ensure their content aligns with our brand values and objectives to reach new audiences.
• Partner closely with the Brand & Commercial team to optimize owned channels such as brand.com and CRM. Tailor messaging to suit various funnel stages, ensuring targeted and impactful marketing efforts.

On-Brand Content Strategy and Execution:

• Develop and execute compelling and on-brand content across various channels to engage and resonate with our target audience.
• Ensure consistent brand expression across all customer-facing materials used by Corporate and Hotel teams:

1. Verbal: Manage messaging and tone of voice.
2. Visual: Oversee the development and approval of marketing and communication assets, including photos and videos.

Support Hotels:

• Partner pre-opening properties in the development of their Marketing and Communication plans.
• Executing re-positioning projects for key outlets or properties based on business needs and/or market changes
• Planning and executing HQ-led activations and/or partnerships on property alongside other functions

Brand Campaign Development:

• Assist in the creation and execution of brand campaigns, including concept development, messaging, and creative direction.
• Collaborate with cross-functional teams to ensure the successful implementation of brand campaigns.
• Consult on and advise segment-specific campaigns targeting various customer segments such as families, couples, or wellbeing enthusiasts alongside the Customer Insights team. Collaborate with internal teams to identify key messages and creative elements that resonate with each segment.

Requirements

• Minimum of 10 years of experience in marketing communications; hospitality industry experience is a plus.
• Experience with building brands through psychographic targeting and utilizing data to inform decision-making and campaign development.
• Proven track record of end-to-end development of engaging and impactful campaigns across multiple channels and mediums.
• Skilled in brand storytelling with experience customizing global brand narratives for different regions, considering regional needs and nuances.
• Team player with good interpersonal and project management skills.
• Ability to multitask and prioritize projects effectively in a fast-paced, agile environment.
• Excellent verbal and written communication skills, with an eye for detail.
• Creative thinker with the ability to develop innovative marketing strategies.
• Strong project management and organizational skills.
• Strong understanding of graphic design, photography, videography, and social media platforms.

Marketing and Communications Manager

Picture yourself starting your day surrounded by the joyful sight of children playing together on the school field. As our M&C Manager, your role involves developing, organising and implementing long-term marketing strategies and short-term initiatives. Today, you're capturing moments of students in action, creating engaging content for a diverse audience. Working alongside a dedicated team of experienced teachers and business staff, each with their unique cultural background, you contribute to providing a secure and welcoming environment for children aged 18 months to 12 years.

Are you a dynamic, passionate marketeer and communications expert who thrives in a diverse, hands-on environment? Do you take initiative, create fresh content and drive the school’s marketing strategy? If so, this role might be the perfect fit for you.

The role

As part of our effort to boost brand awareness and generate leads, you will plan, execute, and evaluate advertising campaigns such as Instagram posts, Google Ads and Facebook Ads. As our M&C manager, you oversee the school’s social media accounts, ensuring that all platforms deliver consistent, engaging, and on-brand messaging.

Success in this role also requires leading the redesign of our website and serving as the main point of contact for event management, including open houses, school fairs, and community engagement activities. In this role, you will collaborate with the Principal and school leadership to align marketing efforts with broader school goals.

In your collaboration with our Finance department, you monitor expenditures and optimise resource allocation. You will work closely with colleagues in the Business department, teachers, and the Principal and school leadership to promote Holland International School within Singapore and internationally.

Your responsibilities

• Drive our school’s marketing with passion and purpose by planning, designing, managing and evaluating the marketing (and communications) activities aimed at our target audiences.
• Track the performance of marketing activities using KPIs (e.g., enrollment trends, web traffic, lead generation) and present regular reports and actionable insights to the Principal and school leadership for data-driven decisions.
• Develop and oversee communication materials like brochures, newsletters, and digital content, strengthening the school’s visibility and reputation among all stakeholders.
• Act as the school’s spokesperson, managing media relations, and building relationships both externally with media outlets and internally with staff, parents and stakeholders.
• Analyse campaign performance (ROI, audience reach) and provide recommendations for ongoing improvements.
• Collaborate with the Principal and school leadership to position Holland International School as a leading choice for international education in Singapore.
• Maintain up-to-date website content and optimise SEO to increase organic traffic.
• Partner with the Admissions department to ensure event success and alignment with strategic objectives.

You have:

• A Master’s or Bachelor's degree in Marketing/Communication or a related field
• Minimum of 5 years experience in marketing, preferably in the education sector
• Experience as a team lead, actively and successfully driving the marketing strategy within an organisation by taking initiative and liaising with senior management.
• Proven experience in developing and executing successful marketing strategies, with strong project management skills and a hands-on mentality.
• Experience with budgeting and resource management processes and expertise in social media management, SEO, SEM, and Google Analytics.
• A proven track record creating content for social media such as Instagram, Facebook, and LinkedIn
• Proficiency in design tools such as Adobe Creative Suite, InDesign, Canva, and content management systems.
• The ability to work independently as well as collaboratively
• Excellent English communication and writing skills. Proficiency in Dutch, Mandarin and/or French is a plus.

We offer you

A temporary contract until June 30th from the date of employment (potential for renewal). Part of the benefits package is a salary ranging between SGD 5,000 to. SGD 6,500, a monthly transport allowance and 25 holidays based on a year contract, all based on a 40-hour workweek.

Application process

Candidates who believe they meet the requirements may send their application addressed to Tjitske Klasen, HR Officer: [email protected].

The application must include the following:

• Cover letter
• Curriculum Vitae
• 2 referees

Shortlisted candidates will be invited for an interview at our school.

You will be part of the Marketing and Communications team to plan and manage Marketing and Communications initiatives for Thomson Medical Group, Thomson Medical Pte Ltd and its associated subsidiaries.

Responsibilities:

• Uphold the corporate profile and branding of the organisation by building relations with key stakeholders, communications and/or media agencies to positively position the organisation.
• Ensure that the organisation's corporate identity elements are appropriately used within and outside of the organisation as well as seeking ways to enhance the brand.
• Support Media relations and communications agency to provide strategic counsel.
• Manage marketing communications and campaign activities for the organisation and assigned business units to reach audiences and stakeholders in an effective manner.
• Plan and execute Marketing Plans aimed at meeting the objectives of assigned business unit(s).
• Develop high-impact, integrative marketing solutions and communications strategies aligned with business goals and customer engagement.
• Collaborate with cross-functional teams including Marketing, IT, Finance, Hospital and Specialist Clinics stakeholders, and external partners and vendors.
• Measure and report performance of all marketing activities against goals (ROI and KPIs).
• Develop and execute a comprehensive social media strategy that aligns with the company’s overall marketing and business goals.
• Create, curate, and manage engaging content across all social media platforms, including written, visual, and video content.
• Monitor, analyze, and report on social media performance using analytics tools; provide insights and recommendations for improvement.
• Manage public facing feedback channel(s) responding to customer feedback in a timely fashion to uphold Thomson’s reputation.
• Manage daily tasks on partnership and vendor management.
• Manage assigned Business Units with day-to-day marketing and implementation duties.
• Support Group communications activities such as corporate presentations, factsheets, press releases, web material, financial and sustainability reports, that communicate the company’s positioning and strategies effectively to investors.
• Support ad-hoc Singapore or Group marketing and communication initiatives and events.
• Understand any other initiatives, new business or tasks as assigned by the HOD or supervisor.

Requirements:

• Bachelor Degree in Communication Studies, English, Journalism, Public Relations, Business (Marketing) or any related discipline.
• Grade A in English Language (GP or A-Levels).
• Minimum 2 years of relevant work experience in communications and/or marketing.
• Excellent command of the English language with strong writing, speaking and presentation skills.
• Strong project management skills.
• Strong understanding of social media platforms, including Meta, LinkedIn, TikTok, and YouTube.
• Proficiency in social media management and analytics tools (e.g., Hootsuite, Google Analytics).
• Creative thinker with a keen eye for design and aesthetics.
• Ability to analyse data and translate it into actionable insights.
• Experience with paid social media advertising and campaign management.
• Energetic, driven, adaptable, proactive and cope well when working under pressure and against tight timelines.
• Able to multi-task and adapt quickly to changes.
• Experience in the healthcare sector is desired, but not necessary.
• Experience with influencer marketing and partnerships, and/or knowledge of SEO and content marketing principles will provide an advantage.
• Graphic design or video editing skills will be beneficial.

• Carry out tasks as per instructed by organization upper management
• Faciliate all aspects of operational and administrative needs of daily operations
• Prepare reports and documentations as per instructed by organization upper management
• Must be well-versed in operating Microsoft Office Suite
• Must be comfortable in performing tasks beyond usual scope, which are deemed critical for daily operations
• Provide support in the daily eldercare operations
• Manage communications between elderly clients, caregivers, next-of-kins and facilitate resolving of various matters and issues.
• Volunteering at eldercare facilities can be counted as job experience

Manager Job Responsibilities:

Accomplishes department objectives by managing staff; planning and evaluating department activities.
Maintains staff by recruiting, selecting, orienting, and training employees.
Ensures a safe, secure, and legal work environment.
Develops personal growth opportunities.
Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.
Coaches, counsels, and disciplines employees.
Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.
Establishes strategic goals by gathering pertinent business, financial, service, and operations information.
Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.
Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.
Contributes to team effort by accomplishing related results as needed.

Manager Qualifications / Skills:

Performance management
Project management
Coaching
Supervision
Quality management
Results driven
Developing budgets
Developing standards
Foster teamwork
Handles pressure
Giving feedback

Manager Job Responsibilities:

• Accomplishes department objectives by managing staff; planning and evaluating department activities.
• Maintains staff by recruiting, selecting, orienting, and training employees.
• Ensures a safe, secure, and legal work environment.
• Develops personal growth opportunities.
• Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.
• Coaches, counsels, and disciplines employees.
• Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.
• Establishes strategic goals by gathering pertinent business, financial, service, and operations information.
• Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.
• Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
• Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.
• Contributes to team effort by accomplishing related results as needed.

Manager Qualifications / Skills:

• Performance management
• Project management
• Coaching
• Supervision
• Quality management
• Results driven
• Developing budgets
• Developing standards
• Foster teamwork
• Handles pressure
• Giving feedback

Scope of work:

The Pest Control Manager oversees pest management operations. He/She may manage multiple sites or projects concurrently and is able to manage resources effectively. He establishes operational standards and procedures for the organisation and drives the adoption of technologies for enhancing productivity and effectiveness of pest management operations. He is also involved in business development activities, including the development of proposals for getting new contracts, launch of new products and the development of marketing collaterals to grow the organisation's brand.

He is required to balance his time between planning and reviewing progress reports in office, and monitoring of work sites with the aid of technology. He is required to engage with both internal and external stakeholders as part of his work.

He is an efficient planner and operations manager, often required to manage within resource constraints. He should be an effective communicator and competent in problem solving as well as resolving conflicts. He should also be proficient in collaboration and stakeholder management to meet organisation’s goals and clients requirements.

Key Task / Responsibilities:

• Collaborate with the teams in the management of contracts and development of marketing collaterals for business development
• Participate in tender interviews, pitch meetings and/or marketing presentations to potential clients to showcase technical capability and experience
• Undertake site visits to resolve onsite challenges that may impact the scope of work or achievement of contract criteria
• Evaluate the technical and commercial feasibility of the scope of work with respect to the organisation's technical capability and commercial considerations
• Develop cost and effort estimates to draft technical and commercial proposals to bid for a tendered contract
• Attend client briefings to establish expectations, key performance indicators (KPIs), service level agreements (SLAs) and related protocols
• Conduct detailed site assessments to determine actual scope of work on site and associated risks and challenges
• Plan the requirements for manpower, materials, tools and equipment as well as supervision for the site, in consideration of budget and contract specifications
• Establish action plans to enhance the effectiveness of pest management operationsEstablish action plans to enhance the effectiveness of pest management operations
• Procure and allocate mechanised and automated equipment for pest management work
• Attend new product launches for pest management operations and service enhancements
• Plan the work schedules of teams to ensure pest management work is done effectively
• Communicate roles, responsibilities and performance expectations to supervisors in charge of the site
• Advise on technical and manpower challenges pertaining to pest management work
• Review site operations to track progress and allocate resources effectively
• Review data obtained to establish and/or review procedures, protocols and guidelines for pest management work on site
• Enforce workplace safety and health (WSH) regulations
• Assess the risks associated with pest management work on site to establish safety procedures and protocols
• Establish safety procedures, protocols and guidelines for pest management work on site
• Resolve staff conflicts, grievances and disputes
• Manage capability development of staff
• Develop plans to promote good teamwork that align with organisational core values
• Analyse and manage major incidents and emergencies in collaboration with relevant persons
• Make critical decisions to resolve major incidents and emergencies
• Review incident and emergency reports
• Manage and report incident and emergency investigations

Job Posting: Operations Manager/ Spa Manager

Position: Operations Manager
Location: Bedok North, Singapore
Salary Range: SGD 5,000 to SGD 8,000 (based on experience and qualifications)
Work Type: Full-time

About Us:
TGK Beauty is a premier beauty salon specializing in facial treatments, waxing, hair spa services, and wellness massages. We are committed to providing our clients with top-notch services in a serene and professional environment.

Key Responsibilities:

• Manage day-to-day operations of the beauty spa to ensure smooth and efficient functioning.
• Supervise and lead a team of beauty professionals, ensuring high service standards and team collaboration.
• Develop and implement marketing strategies, including digital marketing campaigns, to enhance brand presence and attract new clients.
• Conduct live streaming sessions on social media platforms to promote services, engage with customers, and build brand awareness.
• Maintain inventory, oversee scheduling, and ensure compliance with safety and hygiene standards.
• Foster excellent customer relationships, addressing client feedback and ensuring a positive experience.

Requirements:

• Minimum of 3 years of experience in managing a beauty spa that offers facial treatments, waxing, and hair spa services.
• Proven expertise in conducting live streaming and utilizing social media for marketing purposes.
• Strong knowledge of digital marketing tools and strategies.
• Excellent leadership, communication, and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple responsibilities.

Benefits:

• Competitive salary commensurate with experience.
• Opportunity to work with a dedicated team in a growing beauty salon.
• Career development opportunities.

How to Apply:
Interested candidates are invited to send their updated resume through job portal

Manager Responsibilities:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

Manager Requirements:

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

1. Contract Administration

• Reviewing, negotiating, and managing contracts with clients, subcontractors, and suppliers.
• Preparing, consolidating and filing of Contract Documents, Variation Orders, Progress Claim and Final Accounts.
• Ensuring compliance with all contractual obligations, including timelines, quality, and specifications.
• Preparing, submitting and upgrading of BCA workhead.
• Monitoring contract terms to identify risks and opportunities.

2. Cost Management

· Bidding, taking of BQ for tenders, to discuss cost with Contract Director.

• Preparing cost estimates, budgets, and tracking project expenses to maintain profitability.

3. Team Supervision and Coordination

• Supervising quantity surveyors, contract administrators, or other team members.
• Acting as a bridge between the Contract Director and the operational staff, ensuring that the Director's strategic decisions are implemented effectively.
• Guiding the team in preparing tender documents and ensuring they meet the required standards.
• To communicate with Project teams on progress and issues.

4. Reporting and Communication

• Regularly reporting to the Contract Director on the progress of projects, including financial updates and risks.
• Liaising with clients, and subcontractors to maintain clear communication.

5. Legal and Regulatory Compliance

• Ensuring all contracts align with legal, regulatory, and corporate standards.
• Staying updated on relevant laws, such as Building and Construction Authority (BCA) guidelines or international contract standards (e.g., FIDIC, NEC).
• Familiar with PSSCOC, REDAS, SIA, etc.

1. Ensure projects are completed in time and within cost budget and is in accordance to the main con given schedule.

2. Develop & maintain a detailed project plan.

3. Make key organisation/commercial decisions for the project.

4. Prioritise project goals with other ongoing project.

5. Maintain good relationship with project team. Communicating with other key organisation representatives.

6. Record, manage and resolve project issues where necessary, including any variation works that will incur addition cost and time implication.

7. Monitor project progress and performance.

8. Manage consultant input within the project budget.

9. Report to the Project Director monthly on the work progress, project budget & progress claims.

10. Submit monthly progress claims to client.

11. Any other duties as assigned by Management from time to time.

Responsibilities:

• Act as a business partner to develop and maintain relationships with clients
• Develop business strategies, review operational protocols & procedures, and evaluate effectiveness.
• Provide adequate training to improve professional knowledge, and skills.
• Assist in other ad hoc projects as assigned

Requirements:

• At least 4 years’ experience
• Strong leadership skills and people oriented.
• Well organized, strong in problem solving, multi-tasking and can work under pressure.
• Good knowledge of computer literacy, e.g., MS Office.
• Excellent written and spoken English and Chinese.

A Project Manager in the construction industry is responsible for overseeing and coordinating all aspects of construction projects, ensuring they are completed on time, within budget, and to the required standards.

1. Develop comprehensive project plans, including timelines, milestones, and deliverables.
2. Use project management tools (e.g., Primavera, MS Project) to create schedules and track progress.
3. Define project scope and establish objectives aligned with client requirements.
4. Prepare and manage project budgets, ensuring cost efficiency.
5. Monitor expenditures and address any cost overruns promptly.
6. Negotiate contracts with vendors, suppliers, and subcontractors.
7. Lead and manage project teams, including engineers, architects, contractors, and other stakeholders.
8. Assign roles, responsibilities, and tasks to team members.
9. Foster collaboration and resolve conflicts among team members.
10. Serve as the primary point of contact between clients, contractors, and internal teams.
11. Provide regular project updates, progress reports, and presentations.
12. Address client concerns and adjust project plans as necessary.
13. Ensure all construction activities meet industry standards, building codes, and client specifications.
14. Conduct site inspections to verify work quality and adherence to plans.
15. Implement and enforce quality control measures.
16. Identify potential risks (safety, financial, legal) and develop mitigation plans.
17. Monitor and manage changes to project scope, schedule, and costs.
18. Ensure compliance with safety regulations and protocols on-site.
19. Review and manage contracts, ensuring all terms and conditions are met.
20. Oversee daily on-site operations and resolve any issues.

Qualifications

• A degree in Civil Engineering, Construction Management, or a related field.
• At least 5 Years of working experience in the related field.
• Experience in HDB/MOH project.
• Strong communication and negotiation skills.
• Expertise in project management tools and methodologies.
• In-depth knowledge of construction processes, materials, and regulations.
• Problem-solving and decision-making abilities.
• Leadership and team management.

Job Description:

• Report to the head of finance department.
• Full sets of accounting duties.
• Review monthly accounts.
• Liaise with auditors on statutory audit matters; tax agents/tax authorities on tax submission and tax queries.
• Ensure accurate preparation of the monthly closing and financial reports.
• Responsible for the management reporting, budgeting, and forecasting process.
• Review and enhance the financial management and reporting process.

Job Requirement:

• Hold a bachelor degree in accountancy/ finance or equivalent.
• Minimum 10 years of relevant working experience.
• Good communication and interpersonal skills.
• Bilingual language will be an advantage as we need to oftenly and effectively communicate with overseas stakeholders.
• Have experiences in working in large scale projects.
• 6 days work.

Role Responsibilities:

Student Enrolment Conversion

Successfully work towards the goal of converting visits and “opportunities” (qualified leads) into applications and firm enrolments.

• Develop personal rapport with prospective parents and students
• Understand the profile of students and deliver best-in-class admissions pitches and school tours
• Prepare and tailor admissions pitches and tours to individual needs of prospective students and parents
• Schedule and confirm timing for personal tours/school visits
• Deliver personalised visit experience to each prospective parent and student
• Conduct 1:1 and group tours of the school and answer parent and student queries during post-tour consultations.
• Provide post-tour follow-up with each individual family and continue to foster a personal relationship

Brand – ambassador representative

Serve as front-line representative to families and external community; integral to ensuring Lorna Whiston provides the best customer service as evidence by initial admissions and enrolment experience.

• Act as brand ambassador and present the schools to prospective parents and students at recruitment events, open days and information sessions locally and in overseas markets
• Know the school’s unique-selling points and continuously learn new features of the school; communicate the school ethos and programs effectively
• Build relationships with key partners, affiliates and influencers in the communities locally
• Assist the Customer Management Team as needed through application and offer process
• Deliver group tours during Open House and participate in other recruitment activities as needed

Reporting and Data

Manage pipeline of opportunities and diligently update CRM platform.

• Input notes on specific families in the CRM platform
• Ensure accuracy in reporting and data collection
• Any other requirements deemed necessary by the Head of Lorna Whiston Schools

Job Requirements:

• Direct sales experience in a highly personalised B2C environment ideally though not necessarily in education or related business; previous recruitment or admissions experience in schools a plus
• Pro-active and shows initiative ; able to work independently with minimal direction
• Excellent verbal communication, presentation, and persuasion skills in a 1:1 and group setting
• Result oriented and driven by successful outcomes
• A team-player who is able to work with different parties to achieve the overall goal
• Experience in dealing with clients in a multi-cultural setting
• Experience with CRM systems such as Hubspot is an advantage
• Strong relationship management skills
• Exceptional English language proficiency, both spoken and written
• Diploma/Bachelor Degree

Role Information:

Reports to: Head of Lorna Whiston Schools

Contracted Hours: 40 hours per week (including Saturdays and Sundays). The two rest days are on weekdays.

Location: Singapore

JOB DESCRIPTION

• To develop and maintain, as appropriate, departmental rules for guiding performance of staff.
• Share responsibility with DOE/CE for the supervision of outside contractors working in the hotel.
• Supervise the established guidelines and systems to ensure the most efficient operation at the most economical cost.
• Conduct daily rounds of the Hotel back of the house and public areas, checking every outlet for deficiencies and raising maintenance requests accordingly.
• Instruct and assist when necessary the Plant Supervisor in the chemical testing of all water systems and advise on the proper remedial action.
• Through other departments, attitude and appearance, promote a high level of interaction with the other departments and a high degrees of guest satisfaction.
• Supervise the out sources contractor carry out all mechanical and electrical equipment, fire protection, kitchen equipment, etc. maintenance program to meet hotel and club operation need.
• To ensure that all employees are fully familiar with and have a complete understanding of the hotel’s policies relating to fire, safety, hygiene and health and that these policies are strictly adhered to.

JOB REQUIREMENT

• Bachelor degree or diploma in Engineering.
• Minimum 5 years of experience in a 5 star hotel.
• Sound knowledge in Building Services Engineering and Management.
• Good Command in English.

BENEFITS

• Company Transport / Uniform / Duty Meals / Medical & Dental Coverage provided
• Employee Discount Rate for F&B Dine-In and Hotel Room Stay Globally
• Learning & Development Opportunities and Staff Recognition Awards

Job Scope: Operations Manager – Mediapro AV Pte. Ltd

The Operations Manager at Mediapro AV Pte. Ltd. is responsible for overseeing and managing the company's day-to-day operational activities. This role focuses on optimizing processes, ensuring efficient resource utilization, and supporting the

seamless delivery of AV solutions and services.

Key Responsibilities:

1. Operational Planning and Execution:

◦ Develop and implement operational strategies to support business goals.

◦ Plan and oversee project schedules, timelines, and resource allocation.

◦ Ensure operational processes are efficient, scalable, and cost-effective.

2. Team Management:

◦ Lead, train, and manage operational staff, ensuring high performance and productivity.

◦ Assign tasks and responsibilities to team members based on skills and project needs.

◦ Monitor staff performance and provide guidance for improvement.

3. Resource Management:

◦ Ensure optimal utilization of equipment, inventory, and human resources.

◦ Coordinate with the warehouse team for the timely delivery and return of AV equipment.

◦ Oversee the maintenance and repair of equipment to avoid downtime.

4. Quality Assurance:

◦ Establish and maintain quality control standards for all operational activities.

◦ Ensure the delivery of high-quality AV solutions and services to clients.

◦ Conduct regular reviews to identify areas for improvement.

5. Client and Stakeholder Coordination:

◦ Collaborate with the sales and project management teams to align operations with client requirements.

◦ Act as a liaison between internal departments to ensure smooth project execution.

◦ Resolve operational issues and address client concerns promptly.

6. Compliance and Safety:

◦ Ensure adherence to health, safety, and regulatory standards.

◦ Develop and enforce policies to maintain a safe and compliant work environment.

◦ Keep up-to-date with industry standards and best practices.

7. Reporting and Analysis:

◦ Monitor key performance indicators (KPIs) to assess operational efficiency.

◦ Prepare reports on operational performance, project statuses, and resource utilization.

◦ Analyze data to identify trends and make informed decisions for improvement.

Key Performance Indicators (KPIs):

• Efficiency in resource utilization and cost management.

• Timely completion of projects within budget and scope.

• Client satisfaction and retention rates.

• Reduction in operational errors and downtime.

• Compliance with safety and regulatory requirements.

This role ensures the smooth functioning of Mediapro AV Pte. Ltd.'s operations, playing a critical part in delivering quality services and supporting the company's growth.

Marketing Manager Roles & Responsibilities:

Oversee all marketing campaigns for their company or department
Implement strategy
Promote a business, product, or service
Ensure the company is communicating the right messaging to attract prospective customers and retain existing ones
Represent the marketing team to cross-functional groups including product management, sales, or customer support
Updating senior leadership on the progress of marketing activities and reporting on the results of campaigns

Day-to-Day Duties:

Manage and coordinate marketing and creative staff
Lead market research efforts to uncover the viability of current and existing products/services
Collaborate with media organizations and advertising agencies
Brainstorm ideas for new campaigns
Coordinate with the sales team and other departments to produce effective strategies
Monitor current campaigns, ensuring their staff meets deadlines and complete necessary tasks
Analyze data to evaluate the success of their marketing efforts and come up with new ideas to improve brand marketing and exposure

Responsibilities

· Lead project team and facilitate their ability to complete the project on time

· Manage and oversee the day-to-day management of projects and on-site works

· Responsible for ensuring smooth implementation and monitoring of work progress.

· Supervise workers and sub-contractors to ensure works are carried out as per schedule and in good quality

· In charge of the planning, assessment and implementation of the whole project safety system and ISO system

· Communicate and coordinate with clients and consultants, clarify requirement, plan, monitor and control the project, including carrying out implementation of the project.

· Preparation of site progress report and necessary documentation and attend daily site meetings

· Identify and resolve site issues effectively and efficiently.

Requirements

· Degree or Diploma in Electrical Engineering or its equivalent

· Min 5 years relevant experience with at least 3 years project management experience at local projects

· Strong technical abilities and interpersonal skills

· Highly motivated and possess strong leadership qualities and the ability to work independently in a challenging environment.

· Able to communicate effectively at all levels.

Job Title: Salon Manager (Herbal Treatment Store)

Job Description:

We are looking for an experienced and motivated Salon Manager to lead and oversee the daily operations of our herbal treatment store. The ideal candidate will have strong leadership skills, a passion for customer service, and the ability to manage both staff and operations effectively.

Key Responsibilities:

1. Team Leadership & Supervision:Lead, motivate, and manage a team of salon staff to deliver exceptional customer service and meet performance goals.
   Conduct regular training and mentoring sessions to ensure staff are knowledgeable about herbal treatments and products.
   Schedule and delegate tasks to staff, ensuring optimal workflow and productivity.
   
2. Customer Experience Management:Monitor and enhance customer satisfaction by ensuring a consistent, high-quality salon experience.
   Handle customer inquiries, feedback, and complaints professionally to maintain strong customer relationships.
   
3. Operational Oversight:Oversee the daily operations of the salon, including opening and closing procedures, inventory management, and equipment maintenance.
   Ensure all treatments and services are delivered in compliance with company standards and hygiene regulations.
   Monitor and manage stock levels of herbal products and salon supplies, placing orders as needed to prevent shortages.
   
4. Sales & Revenue Management:Drive salon sales by promoting herbal products and upselling services to customers.
   Track and analyze sales performance, preparing reports and identifying areas for improvement.
   
5. Administrative Duties:Manage staff schedules, attendance, and performance reviews.
   Prepare and submit operational reports to the Outlet Manager.
   Implement and monitor adherence to company policies and procedures.
   

Requirements:

• Proven experience in salon management or a similar leadership role.
• Strong organizational and problem-solving skills.
• Excellent interpersonal and communication abilities.
• Knowledge of hair care and salon services, with an interest in herbal treatments.
• Proficient in inventory management and basic administrative tasks.

What We Offer:

• Comprehensive training in herbal treatments and products.
• A dynamic and supportive work environment.
• Opportunities for professional growth and advancement.

If you are a proactive leader who thrives in a customer-focused environment, we encourage you to join our team and help us provide natural and effective hair treatment solutions to our valued clients.