As a Quality Supplier Manager in ASML Singapore office, you will be managing a couple of ASML key suppliers in Southeast Asia, responsible for their quality and operational performance. You work with suppliers on ensuring parts quality performance, solving both quality and technical issues, and drive process improvements, for example quality and yield improvement, process control, cycle time reduction, risk analysis and mitigation. You work closely together with the supplier team, the supplier manager, the procurement manager, engineers, etc. to drive success for the organization. The main goal of you is to secure an excellent quality of parts delivered by our suppliers on time and with the right cost to ASML.

Role and responsibilities

• Responsible for the entire Quality and Technical process performance of suppliers and their n-tier suppliers
• Monitor, review and drive supplier quality performance from incidents to structural improvement to achieve various quality KPI targets
• Contribute to supplier development (e.g. implementing SPC, lean, FMEA, operational excellence at suppliers or n-tier suppliers).
• Optimize manufacturing processes at suppliers by improving quality, testing and qualification infrastructure
• Drive yield improvements and process improvements at suppliers. Actively participate in improvement project at suppliers (cycle time reduction, cost of goods reduction)
• Carry-out analysis of quality issues and drive technical solutions needed during material availability escalations
• Support implementation of hardware changes at suppliers
• Build-up and develop technical competences within ASML (SPC, lean manufacturing, FMEA, operational excellence) to drive and support operational excellence at suppliers

Education and experience

• Bachelor or master degree in Electrical Engineering, Mechanical Engineering, or 10+ years equivalent practical experience
• Specialism in electro-mechanic assemblies
• Proficiency in quality tools like 8D, FMEA, Six Sigma, Lean, etc.
• Project management experience
• Ability to travel locally or internationally to supplier sites

Skills

Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues. There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems.
To thrive in this job, you’ll need the following skills:

• Proven track records in improving supply chain processes in production environment
• Capable to make deep-dive analyses whilst maintaining top-level overview regarding problem & solutions
• Capable to work under pressureand cope with complex matters and tough suppliers to drive results
• Excellent interpersonal and teamwork skills with the ability to influence and motivate others
• Excellent written and verbal communication skills
• Pro-active attitude to drive for improvement

We are looking for a dynamic relationship builder and collaborator as an intern for our MBC department. You will support the Junior & Senior MBC colleagues to help drive our Marketing and Communications strategies.

As an intern, you will get the opportunity, but not limited to:

• Develop, organise and manage event requirements, from ideation to execution, in conjunction with the Sales Department’s objectives
• Work with regional Sales Teams and partner on campaigns and initiatives
• Develop collaterals/PowerPoint slides specific to the events, together with the Creative Team
• Coordinate printing of any collateral for campaigns
• Speak with internal Subject Matter Experts on content creation needs, if required
• Prioritise objectives with the Sales Team, be proactive in lead creation as well as evaluation of events’ statistics and summaries
• Coordinate with event organisers to supply any necessary information for promotional materials, such as logo, links etc.
• Create campaigns in sales systems, ensuring correct tagging of all contacts
• Pull relevant lists from sales systems
• Initiate tracking, managing and uploading post event results
• Prepare reports to track campaign activity and outcomes
• Working with the MBC to deliver excellent service by providing operational support for both External and Internal communications activities, aimed at helping to deliver thought leadership for Ensign, as well as to work with HR teams to roll out People Strategies.
• Work on different parts of the Marketing and communications lifecycle such as digital, events, creative development, people communications and change management.
• Participate in different aspects of Marketing, Brand and Communications projects, and possibly leading your own project.

Responsibilities:

• Carry and participate in networking and lead generating activities.
• Perform business development activities to ensure continuous stream of new accounts.
• Creating a procedural system to ensure client expectations and requirements are met.
• Ensure continuous pipelines of sales activities from existing clienteles.
• Ensure that organization set objectives and KPIs are met.
• Lead contract negotiations effort.
• Curate strategies to increase sales per capita and customer satisfaction (e.g. upselling of services).
• Manage and strengthen customer acquisition programs.
• Stay abreast of industrial and market developments.

Requirements:

• Candidates should bring along a Diploma in Hospitality Management or possess any equivalent professional qualifications in Hospitality Management.
• Possess at least 3 years of experience in hospitality sales function.
• Prior exposure in an environment revolving luxury residence or the real estate industry will be advantageous.
• The ability to perform in a high stress environment.
• Comfortable in working independently and as a team player.

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Registration No.: R1101084

EA License No.: 20C0426 (Elitez & Associates)

• Relationships: Foster strong Client relationships, understanding their needs.
• Marketing and providing personal and corporate financial services and solutions
• Drum up new business contacts and prospecting activities to develop new accounts
• Calling/Meeting social media leads that provided.
• Meet and Exceed Sales targets to contribute to company sales objectives

Job Family Descriptor

The TDA role provides End to End technical leadership and ownership for post sales engineering of
customer solutions, engaging with Pre-sales, Product Engineering, Service Delivery, Service Assurance and the customer, through design, delivery and migration stages. Provide level 4 support for design related support issues. Serves as a technical expert on solutions design and implementation requirements to address business needs. Analyses the functionality and constraints of recommended solution/changes across multiple systems/platforms/applications. Also plans and implements processes and systems for effective delivery of complex solution sought by customers. Roles in this function require broad and deep technical knowledge and experience across varying infrastructure requirements, development, design and re-engineering.

Minimum qualification & experience

8+ years industry background

· Experience & expertise in minimum 2 SDWAN OEMs design & deployments ( Cisco, Versa and Fortinet preferred)

· Expert Level certification ( Equivalent to CCIE) in technologies such as Routing and Switching, Service Provider,

· Application Acceleration and Optimization

· Excellent communication and documentation skills

· Design related background

· Ability to demonstrate technical knowledge & industry best practices under pressure

· Basic Coding skills desirable

· Telecommunication Product or Solution Design related background

Key Responsibilities

Post-sales design documentation, implementation and migration of advanced complex solutions
for managed enterprise customers. Complex solutions consist of multi-product services. The TDA’s
role is to ensure that these services interoperate and integrate into the customer environment.
· Such products consist of but not limited to SDWAN, MPLS, Ethernet, IPSec VPN’s, VoIP,
Video Conferencing, Orchestration, WAN Optimization, Managed Security Services, Cloud
Services, Managed Hosting and Complex Migration Planning,
· In general, TDA engineers must be expert level certified in one or more disciplines. Have a broad
understanding across the technical landscape within Telecommunications and Enterprise IT
architectures and have a natural ability to converse with both technical and executive audiences
· Basic Knowledge on programming & scripting including but not limited to Python, Yang, Perl, JSON
etc.
· The TDA will own the technical delivery of customer solutions and will be the technical interface
between the customer, product teams and project management during service delivery.
· Close engagement with pre-sales, technically validating solutions proposed are deliverable and all
technical aspects are clearly defined prior to contract signature. The TDA accepts technical
ownership of the solution at the point of contract signature.
· Engaging with and supporting pre-sales during contracting, with project management during
service realization and the training of Service Assurance, through design, delivery and handover
into lifecycle management.
· Lead customer-facing technical workshops in the delivery phase requiring excellent communication
with the ability to articulate technical concepts clearly to all levels of competency.
· 4th Line escalation. Providing support to 3rd line teams for OEM and design related faults.