Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

Role Overview:

The Marketing Communications (Marcom) Manager will play a pivotal role in planning and executing media strategies with industry media, enhancing visitor experiences, and developing high-quality marketing content. This role requires strong writing skills, the ability to conceptualise engaging content for marketing collaterals and press releases, and effective bilingual communication in English and Mandarin.

The ideal candidate will also oversee the visitor journey, ensuring seamless experiences from visa facilitation to onsite hospitality and badge registration services.

Reporting to the Head of Marcom, the candidate is expected to fulfil the following key responsibilities:

A) Media Planning & Strategic Communications

1. Develop and execute comprehensive media plans in collaboration with industry media partners to maximise event visibility.

2. Manage relationships with key media outlets and industry publications to ensure extensive coverage for ITMA and ITMA Asia exhibitions.

3. Organise press conferences, media briefings, and public relations activities to promote the exhibition(s), including supporting the Communications Director leading the public relations activities in specific exhibition editions.

4. Write and manage press releases, speeches, and media kits to promote the exhibition(s).

B) Content Development

1. Conceptualise, write, and edit engaging content for marketing collaterals, including brochures, newsletters, advertisements and promotional materials.

2. Ensure consistent messaging across all integrated marketing materials

3. Craft clear and impactful press releases and media kits tailored to various audiences.

4. Ensure bilingual content (English and Mandarin) is accurate, professional, and engaging for global and regional markets.

C) Visitor Experience Management

1. Enhance the visitor journey by facilitating visa applications, coordinating badge registration services, and overseeing onsite hospitality experiences.

2. Work closely with internal teams and vendors to deliver seamless and enjoyable visitor experiences.

3. Monitor and gather feedback to continuously improve visitor engagement and satisfaction.

D) Marketing Campaigns Development with Industry Partners

1. Plan and execute marketing initiatives with media partners and associations including print advertisements, event branding, and partnerships.

2. Coordinate with media partners for coverage in integrated marketing channels (e.g., trade publications, magazines, media partner websites and EDMs).

E) Team & Budget Management

1. Performance and day-to-day operational management of team member.

2. Inspiring, motivating and supporting staff so that they are thinking and acting at their best, delivering high quality work, working as an effective team and meeting organisational and individual objectives.

3. Source and coordinate with external industry experts and identify new experts for writing articles in specific area of specialty when required.

4. Regular team meetings to ensure alignment and seamless collaboration across the Marcom department.

Qualifications:

1) Education:

· Bachelor’s degree in public relations, marketing communications, or equivalent.

· Additional certifications in public relations, media planning, or event marketing would be advantageous.

2) Work Experience

· 4 years in marketing communications, public relations, or event marketing, preferably in B2B exhibitions, or large-scale events.

· Proven experience in media planning, press releases, and integrated marketing campaigns.

· Prior involvement in visitor experience management (e.g., visa facilitation, badge registration, hospitality) would be an advantage.

3) Skills

· Strong writing and content development abilities for marketing collaterals and press releases.

· Bilingual proficiency in English and Mandarin (spoken and written). We seek Mandarin-speaking candidates who are required to serve Mandarin-speaking stakeholders.

· Excellent project managementskills.

· Ability to analyse feedback and campaign performance for continuous improvement.

· An aesthetic flair and a strong eye for detail to guide the design and production of high-quality marketing collaterals.

4) Technical

· Proficiency in Microsoft Office; familiarity with CRM or marketing tools is a plus.

5) Soft Skills

· Detail-oriented, proactive, adaptable, and able to manage multiple responsibilities and tasks under tight deadlines.

Requirements

* Proven experience as Assistant Manager or similar role

* Organizational and leadership abilities

* Communication and interpersonal skills

* Self-motivated with a results-driven approach

* Problem-solving skills

* Able to work longer hours with prolonged period of standing.

* Must work on weekends/PH.

Responsibilities

* Set daily/weekly/monthly objectives and communicate them to employees

* Organize workflow by assigning responsibilities and preparing schedules

* Oversee and coach employees

* Identify issues in efficiency and suggest improvements

* Enforce strict safety guidelines and company standards

Job Description & Requirements

Roles & Responsibilities

-Manage staff

-Plan staff work schedule

-Able to work on Saturday,Sunday and Public Holidays

-Able to work overtime

-Lead the team to achieve sale target

-Increase outlets staff productivity

-Excellent customer service

-Training new staff

-Maintaining stores to standards, including stocking and cleaning

-Able to make beverages, toast, cashier as well as operations in kitchen.

Benefits:

-Uniforms, training and employee meal provided

-Medical and leave benefits

Job Description

• Supervise daily shop operations, retail sales, inventory controls, and other relevant duties
• Supervise and guide team towards maximum performance and service standards
• Ensure high levels of customer satisfaction through excellent sales service
• Experienced in beauty industry with proven strong record of sales
• Able to achieve outlet monthly sales target set by Management
• Deal with feedbacks and complaints from customers to maintain the outlet’s reputation
• Manpower scheduling for staff.
• Submit daily sales and revenue reports to Management
• Plan and oversee in-store promotional events or display
• Ensure the store fulfils all legal health and safety requirements

Requirements:

• Minimum 2 years of experience.
• Salary range $4500-$8000

At both large and small organizations, operations managers, hire, and train employees, manage quality assurance programs, strategize process improvements, and more. Operations managers are ultimately responsible for maintaining and increasing the efficiency of a business, agency, or organization.

· Manage overall operations for relocation service.

· Supervise movers as per job requirements for relocation services.

· Conduct operation/manpower planning based on job requirements.

· On site survey for relocation/storage services.

· Handle incoming calls and attend to email enquiries to manage customer’s expectations. · Establish and maintain good relationship with customers.

· Maintenance of daily operational matters / equipment / vehicles.

· Liaise with customers on job requirements and arrange/coordinate scheduling to customers’ request as well as operation requirements.

· Maintain discipline on matters such as punctuality, standard, and attitude.

· Have good computer knowledge (Microsoft Office/Google sheets) and communication skills.

· Coordinate with warehouse team on storage as well as stuffing and unstuffing of goods

· Review and ensure all invoices are duly submitted for finance’s processing

· In case of emergency, take up role of driver for relocation service.

Requirements:

· Degree holder with at least 5 years of experience in moving sector and warehouse management.

· A team player, good communication skill, honest & with the RIGHT working attitude.

· Mature, responsible, independent & meticulous.

· Possess a positive drive & eager to learn spirit and willing to adapt to changes.

· Able to handle pressure and perform with tight deadlines.

· Willing to work overtime when situation arises.

· Possess at least a Class 3 License

· All races welcome

· Shift work.

Reporting to the Director, Development, the Project Manager will manage complex, grant-based projects involving multiple stakeholders in a multicultural environment.

Roles and Responsibilities

• Effectively manage complex, grant-based projects involving multiple stakeholders in a multicultural environment.
• Oversee project budgets to ensure optimal allocation and use of funds.
• Develop and maintain project timelines, ensuring milestones are met and delays are minimised.
• Manage stakeholders' expectations through regular communication and status updates.
• Conduct impact measurement to evaluate project outcomes and effectiveness.
• Identify and mitigate project risks to prevent potential setbacks.
• Work closely with senior professionals and academics from various sectors to achieve project objectives.
• As required, travel to project sites outside of Singapore to oversee project implementation and progress.
• Lead and manage education and healthcare-related social projects to improve lives in Asia.
• Perform ad hoc tasks or take on other responsibilities related to the operation and activities of the Foundation assigned by the senior management.

Preferred requirements and experience

• At least a Bachelor's degree from a good university, with a preference for a graduate degree.
• Experience (at least 3 years) in managing complex projects, preferably in commercial and non-profit environments.
• Proven track record in managing project budgets, project timelines, project risks and stakeholders' expectations.
• Excellent communication skills in both spoken and written English and Mandarin is required to deal with partners.
• Willingness and ability to travel to project sites internationally.
• Strong interpersonal and negotiation skills and a pleasant personality.
• Able to work independently and responsibly with minimum supervision.
• Passionate about serving underserved communities and making a positive impact.
• Demonstrates honesty, sincerity, and a positive, can-do attitude.
• Experience working in multicultural environments and managing diverse teams.
• Singapore citizen or PR only

The Foundation is unable to sponsor EP passes. Only shortlisted candidates will be notified.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for SMU Academy.
• Good and creative writing skills for work in copywriting.
• Support preparation and co-ordination for marketing events when necessary.
• Follow-up with customer-centric responses such as social media, emails, web, calls.
• Good understanding of digital marketing and social media.
• Identify SMUA-wide partnerships and collaborations.
• Establish relationships with key stakeholders in potential markets and industry.
• Assist in marketing activities such as maintaining websites, finding ways to improve it and analyse data to provide invaluable insights on SMUA's online presence and translate marketing efforts into sales.
• Proficient in software applications in presentation, design and video editing such as Adobe suite, Canva, Microsoft Office.
• Proficient in marketing automation tools.

• Diploma with relevant experience
• Adaptable and flexible.
• Good understanding of marketing via various digital platforms.
• Possess proficient level of written (both short and long form writing), communication and interpersonal skills.
• Strong organisational skills.
• Meticulous, eye for detail.
• Possess a service mindset.
• Independent worker and a team player. Able to work collaboratively with others.
• Possess adequate Corporate Branding knowledge.
• Ability to edit webpages via CMS and develop marketing collaterals.
• Knowledge of Google Analytics and marketing automation tools.
• Proficient in software applications in presentation, design, and video editing such as Adobe suite, Canva, Microsoft Office.
• Previous experience in marketing and programme management in the education sector will be advantageous.

#LI-LK1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Job Responsibilities

• Developing project plans, including timelines, budgets, and resources allocation
• Work together with Project Director to ensure project progress meet project submission, project schedule including coordinating activities and resolving problems
• Managing the work activities and performance of the subcontractors, supervisors and workers and liaise with clients, relevant authorities and consultants to resolve bottlenecks
• Ensure compliance with safety regulations and industry standards
• Communicating project status updates to stakeholders, including clients, management and team member
• Identify and mitigate project risks and issues
• Maintain quality standards, carry out site inspections and resolve technical issues on time
• Prepare and update all site reports, monitor and report progress of project
• Conduct safety compliance and risk assessment

Minimum 8-10 years of relevant local experience.

Manage the overall staff and overseas their performance. Handles the customers feedback. communicate well with staff as well as the customers. overseas the daily operations at the shop and evaluate each staff performance. identify the companies innovations sides to improve the overall business. come up with strategies.

Manager Responsibilities:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

Manager Requirements:

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

Responsibilities:

• Ensuring company policies are followed.
• Optimizing profits by controlling costs.
• Hiring, training and developing new employees.
• Resolving customer issues to their overall satisfaction.
• Maintaining an overall management style that follows company best practices.
• Providing leadership and direction to all employees.
• Preparing and presenting employee reviews.
• Working closely with the store manager to lead staff.
• Assisting customers whenever necessary.
• Organising employee schedule.
• Ensuring that health, safety, and security rules are followed.
• Taking disciplinary action when necessary.
• Ensuring a consistent standard of customer service.
• Motivating employees and ensuring a focus on the mission.
• Maintaining stores to standards, including stocking and cleaning.
• Completing tasks assigned by the general manager accurately and efficiently.
• Supporting store manager as needed.

Requirements:

• High school or equivalent education level.
• Stable work history.
• Must be self-motivated and possess the desire for self-development.
• Have the ability to work autonomously when required.
• Be a team player.
• Be dedicated to customer satisfaction and a great customer experience.
• Experience as an assistant manager.
• Must work on weekend and public holiday.

• Answering customer questions, providing information, and addressing complaints.
• Answering phone calls and calling customers and vendors to follow up on appointments and deliveries
• Compiling, maintaining and updating company records
• Managing office inventory and working with vendors to ensure the regular supply of office materials
• Setting up appointments, scheduling meetings, distributing reports and managing the correspondence between the office and external bodies
• Compiling and maintaining records of office business transactions
• Training, onboarding and supervising junior clerks
• Operating office equipment including printers, copiers, fax machines and multimedia instruments
• Long-term planning to create initiatives that further the company’s overall goals
• Assessing and analyzing departmental budgets to find ways to minimize expenses and optimize profits
• Inspiring and motivating employees to perform at their best through positive encouragement and incentive initiatives
• Identifying potential problems and points of friction and working to find solutions in order to maximize efficiency and revenue
• Identifying opportunities to expand or shift course in order to take advantage of changes in the market

Responsibilities:

* Coordinating daily management operations

* Delivering superior food and beverage service and maximizing customer satisfaction

* Responding efficiently and accurately to restaurant customer complaints

* Organize and supervise shifts

* Appraise staff performance and provide feedback to improve productivity

* Estimate future needs for goods, kitchen utensils and cleaning products

* Able to work night shift

Requirements：

* Proven work experience or similar role

* Proven customer service experience as a manager

* Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

* Strong leadership, motivational and people skills

* Acute financial management skills

Manage the overall staff and overseas their performance. Handles the customers feedback. communicate well with staff as well as the customers. overseas the daily operations at the shop and evaluate each staff performance. identify the companies innovations sides to improve the overall business. come up with strategies.

Responsibilities:

• Develop and execute the company’s business strategies in order to attain the goals of the board
• Provide strategic advice to the board and Chairperson so that they will have accurate view of the market and the company’s future
• Prepare and implement comprehensive business plans to facilitate achievement by planning cost-effective operations and market development activities
• Ensure company policies and legal guidelines are communicated all the way from the top down in the company and that they are followed at all times
• Communicate and maintain trust relationships with shareholders, business partners and authorities
• Oversee the company’s financial performance, investments and other business ventures
• Delegate responsibilities and supervise the work of executives providing guidance and motivation to drive maximum performance
• Read all submitted reports by lower rank managers to reward performance, prevent issues and resolve problems

Requirements:

• Proven 10 years experience as Managing Director or other managerial position.
• Demonstrable experience in developing strategic and business plans.
• Thorough knowledge of market changes and forces that influence the company.
• Strong understanding of corporate finance and measures of performance
• Familiarity with corporate law and management best practices
• Excellent organisational and leadership skills
• Excellent communication, interpersonal and presentation skills
• Outstanding analytical and problem-solving abilities

Our client is transforming the coaching industry by empowering career coaches to grow their businesses and amplify their impact. Acting as both consultants and a vibrant community, they are dedicated to supporting coaches in transforming lives and driving meaningful change. Their mission is bold: to help 1 billion people unlock their potential by improving access to career opportunities. With an ambitious vision and an ever-growing list of initiatives, our client is redefining what’s possible in the world of coaching and career development.

Role Description:

We're looking for an Operations Manager who can turn ideas into a well-oiled machine. If you can juggle flaming torches while riding a unicycle, you're on the right track (side note, if you can actually do this – we’ll book you as the performer for our next team retreat).

Responsibilities

• Be the Swiss Army Knife: One day you're optimizing the hiring funnel, the next you're planning a team retreat in Bali. Boredom is not in our vocabulary.
• Event Planning Extraordinaire: Think you can organize a 30-person mastermind event on the beach? Challenge accepted.
• Talent Hunter: Find us the Top 1% of talent in the world to join our mission.
• Startup Surfer: Ride the waves of ambiguity like a pro. If you need your day planned5 years in advance, you might want to check if Google is hiring.

Some Examples of Projects You Will Lead

• Scale Our Dream Team: Build and run a hiring machine that'll take us from a team of 5 to a team of 50 to a team of 500 (you enjoy the challenge, right?).
• Event Management: Design and execute three member retreats per year. We're talking about “I can't believe this is a business trip” level experiences in places like Bali and Tulum. You'll be in charge of finding Instagram-worthy venues, negotiating with vendors, and creating unforgettable experiences for our members.
• Project Management: Work across multiple teams to coordinate efforts. For example, if we were going to launch a training course and needed someone to be the coordinator between the content that the Coaching team produces, the management of video editors to make sure they get the edited videos on time, and the marketing team to promote the training course, you would be the point person.
• Systems Optimization: Create and optimize processes that'll make our operations run like a well-oiled machine.
• Growth Opportunities: Work with our CEO to discover partnerships and acquisition opportunities that'll take Purple Circle to the next level.

Requirements

• Experience: Proven background as a project manager, recruiter, or operationsmanager.
• Problem-Solver Extraordinaire: You’re resourceful, solutions-focused, and yourmotto is “I’ll figure it out.”
• Spreadsheet Wizardry: You can transform data into a masterpiece of organizationand clarity.
• Chaos Coordinator: You thrive on creating order out of chaos and are comfortablehandling complex challenges.
• Feedback-Friendly: Open to receiving and giving constructive feedback in a direct,growth-oriented culture.
• Self-Starter: You’re proactive and don’t require constant guidance to get the jobdone.
• People-Focused: Comfortable and effective in people-facing roles, includinginterviewing vendors, community members, and potential hires.
• Flexibility: Willingness to work hard and adapt to a fast-paced environment,including occasional weekends when necessary.
• Global Adventurer: Must have a valid passport and be excited about attendingweek-long, company-hosted events in destinations like Bali, Phuket, or Tulum every four months (all expenses covered).

Job Purpose:

Responsible for managing the tax affairs of the company and overseeing the Indonesian Tax team, ensuring compliance with all applicable tax laws and regulations, and optimizing the company's tax position to minimize tax liabilities.

Key Responsibilities:

• Develop and implement tax strategies that align with the company's overall business objectives.
• Provide advice and guidance on tax issues to other departments within the company.
• Manage the preparation and filing of all tax returns (e.g., corporate income tax, value-added tax, withholding tax) and related compliance activities for Singapore, overseeing these works for the rest of the affiliates; managing the team based in Indonesia.
• Ensure timely and accurate payment of all tax liabilities.
• Lead the request and management of the GTP for the Singapore entity.
• Monitor changes in tax laws and regulations and assess the impact on the company's tax position.
• Identify and evaluate tax planning opportunities to minimize the company's tax liabilities.
• Manage relationships with external tax advisors and authorities.
• Ensure compliance with transfer pricing regulations, coordinating the tasks across the group.
• Provide tax support for the company's mergers and acquisitions activities.
• Coordinate and manage tax audits and disputes.
• Maintain up-to-date knowledge of tax laws and regulations in all relevant jurisdictions.

Qualifications and Experience:

• Bachelor's degree in accounting, finance, or a related field.
• CPA, CMA, or similar certification preferred.
• 5-7 years of experience in tax management, preferably in a multinational company or a public accounting firm.
• Strong knowledge of tax laws and regulations in multiple jurisdictions.
• Experience with tax planning, compliance, and audit activities.
• Strong knowledge/experience of Indonesia tax practices will be an advantage.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills.
• Experience managing teams preferred.
• Proficiency in tax software and MS Office applications.

Job Description

Responsible for managing Restaurant to deliver an excellent guest service.

Build and maintain positive relationships with all internal customers and guests in order to exceed their needs.

Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests.

More experience will be consider as Restaurant Manager.

Requirements

Minimum 2 year experience

Responsible for running the floor, such as sitting arrangement, taking orders, serving the food to our guests and restaurant cleaning

Outgoing and energetic personality, with good customer service, interpersonal and communication skills

Good command of spoken English

Provide event consultancy, overall project and stakeholders’ management including event planning, management and execution to ensure clients’ satisfaction and continued business. Lead and guide assigned project team members to ensure seamless delivery of assigned projects/events.

Key Responsibilities:

Event consultancy

• Provide sound event advice and solutions to stakeholders base on experience
• Offer measured recommendations relevant to the needs of the project and/or clients

Overall project management

• Source, evaluate, negotiate and manage third party vendors and/or venues
• Manage the registration process to create a streamlined experience for invitees, including flights and hotel bookings
• Attend and facilitate (as appropriate) all regular progress update meetings
• Provide speakers liaison and management
• Manage F&B and dietary requirements and setup
• Manage event collateral design and production
• Responsible for successful delivery of the event, ensure smooth communication with partners, vendors and stakeholders
• Management of stakeholders and assigned team members, including overall resource planning of roles and responsibilities pre-event and onsite
• Budget and timeline management and updates

Internal project team management

• Resource planning and assignment
• Clear designation and briefing to assigned project team members on their roles and responsibilities
• Lead and provide clear guidance to the assigned project team members

Dynamic Adaptation:

• Ability to handle multiple projects and tasks
• Digital/ Hybrid event co-ordination and management
• Draw up standard SOPs and SOWs for the delivery of virtual and/or hybrid events

Qualification:

• General University Degree

Knowledge & Experience:

• Graduates and/or with at least 2-3 years’ of work or event management experience

Personal Attributes:

• Meticulous
• Good interpersonal and communication skills
• Good team player
• Adaptable and can react to changes readily
• Able to work independently
• Driven, confident and well-groomed

MANAGER ( FULL TIME )

PROVIDE MANAGEMENT CONSULTING AND TECHNICAL GUIDANCE SERVICES

CAN WORK AS A TEAM TO PROVIDE PROFESSIONAL TECHNICAL SERVICES TO CUSTOMERS AT DIFFERENT LEVELS

BASIC + COMMISSION

CAN SERVE MALE OR FEMALE CUSTOMERS

TO CONTINUOUSLY IMPROVE YOUR SKILLS

OBEY THE LEADERSHIP

ANYONE WITH RELEVANT EXPERIENCE CAN SEND EMAIL TO

[email protected]

You will be responsible for overseeing and coordinating the maintenance operations of Caritas Agape Village building and maintenance of facilities.

Your primary focus will be on ensuring the efficient and effective functioning of all building systems, including electrical, mechanical, and safety components.

You will lead a team of maintenance personnel, providing direction, training, and guidance to ensure optimal performance.

To collaborate, facilitate, and coordinate events held at Caritas Agape Village with the Program and Membership Team

Facility Maintenance Oversight:

• Supervise and coordinate the day-to-day maintenance activities of the building.

• Ensure the proper functioning of all building systems and equipment.

Preventive Maintenance Planning:

• Develop and implement preventive maintenance schedules to extend the life of equipment and reduce unexpected breakdowns.

• Conduct routine inspections to identify potential issues and address them proactively.

Regulatory Compliance:

• Ensure compliance with building codes, safety regulations, and other relevant standards.

• Stay informed about changes in regulations and implement necessary adjustments.

Vendor Management:

• Collaborate with external contractors and vendors for specialized repairs and services.

• Negotiate contracts, oversee work quality, and ensure timely completion of projects.

Budget Management:

• Develop and manage the maintenance budget including sinking fund and optimizing resource utilization.

• Monitor expenses and identify cost-effective solutions without compromising quality.

Team Leadership:

• Lead, mentor, and develop a team of maintenance staff.

• Foster a positive and collaborative work environment, encouraging skill development and continuous improvement.

Emergency Response Planning:

• Develop and implement emergency response plans and procedures.

• Coordinate with relevant stakeholders to ensure a prompt and effective response to unforeseen events.

Record Keeping and Reporting:

• Maintain accurate records of maintenance activities, inspections, and repairs.

• Generate regular reports to track performance metrics and identify areas for improvement.

Energy Management:

• Implement energy-efficient practices to reduce operational costs and environmental impact.

Building Security and Safety:

• Ensure the implementation of security measures and safety protocols within the building.

Space Management:

• Optimize the use of space within the building, ensuring efficient layouts and functionality.

Project Management:

• Oversee and manage major maintenance projects, renovations, and facility upgrades.

Communication and Coordination:

• Communicate effectively with stakeholders, tenants, and relevant agencies.

• Coordinate and collaborate with other departments and teams as needed.

Continuous Improvement:

• Identify opportunities for process improvement and implement best practices.

Work Experience:

Minimum 5 – 10 years of proven experience in managing operations within either a social work, Voluntary Welfare Organization (VWO), or non-profit organization.

Educational Background:

Possession of a general degree, providing a solid foundation for the role.

Availability:

Willing and able to work on weekends and public holidays, demonstrating flexibility and commitment to the organization's mission.

Responsibilities:

* Coordinating daily management operations

* Delivering superior food service and maximizing customer satisfaction

* Responding efficiently and accurately to customer complaints

* Organize and supervise shifts

* Appraise staff performance and provide feedback to improve productivity

* Estimate future needs for goods, kitchen utensils and cleaning products

* Able to work night shift

Requirements：

* Proven work experience or similar role

* Proven customer service experience as a manager

* Strong leadership, motivational and people skills

* Acute financial management skills

The role holder is responsible to serve as a HR partner to the Principals, Country Director Management on HR-related issues for International School under GSG in Singapore. The role holder will play a crucial role in promoting a positive work environment and supporting the success of the organization through effective HR practices. The role holder is also responsible for aligning human resource strategies with the goals of the company.

KEY RESPONSIBILITIES

Leadership

•  Leads the HR function within the country for all the campuses of the school.
•  Supervises, develops, and provides guidance to the HR team for all the campuses.

Functional

•  Advises the Principals and Country Director on HR matters in the country for all the campuses of the school.
•  Manage all HR aspects: talent attraction and selection, recruitment, onboarding, performance management and rewards, talent management and learning and development, employee engagement, offboarding and regulatory laws of Singapore.
•  Oversee all work pass applications, renewals and cancellations are done on time and guide business stakeholders on MOM guidelines and changes from time to time.
•  Implements initiatives, action plans, procedures, policies, and processes in the country and ensures alignment with the Group.
•  Drives the corporate engagements surveys in the campuses.
•  Conducts regular engagement activities in all the campuses.
•  Manages the rewards program.
•  Manages the performance management process in the campuses and Support the Corporate HR in the organization-wide performance management process.
•  Monitors and ensures appraisals are completed in accordance with the timelines.
•  Leads the normalization process for the campuses in collaboration with the managers, Principals and Country Director and shares the results with the Management.
•  Ensures HR Policies are up to date and in sync with the MOM guidelines.
•  Maintains in-depth knowledge of country legal requirements relating to the day-to-day management of employees.
•  Ensures compliance with statutory matters, such as application for employment passes, renewal of work permits, etc.
•  Manages internal and external audits along with key stakeholders by maintaining comprehensive documentation of HR processes, policies, and procedures and ensures compliance, efficiency, and effectiveness within the HR function.

Financial

•  Manages operations to hit performance metrics for the HR team in the country.
•  Oversee and ensure timely processing of payroll for all employees.
•  Work closely with the FC and country director to set employee related budgets at the beginning of each year.
•  Ensure adherence to budgets; Undertake necessary actions to ensure compliance to budgets.

Interaction and People Focus

•  Works closely with the Recruitment teams and hiring managers, sharing forecasting needs and role requirements.
•  Supervises the recruitment, selection, orientation, and training of employees in the campuses.
•  Work closely with Corporate HR team on various strategic projects.
•  Works closely with the Training team, encouraging employees on various trainings and identifying training needs in the country.
•  Addresses complex employee queries relating to HR.
• Maintains networks and relationships with internal and external partners at the working level to keep abreast of the current industry climate and macroeconomic trends.
• Collaborates proactively with Recruitment team to continuously increase competency within teams to meet future organisations needs through the development and recruitment of talent.

JOB REQUIREMENTS

• Minimum Qualifications Bachelor’s degree in business or equivalent; Preferable Postgraduate/MBA in Human Resource Management
• Experience 12-15 years of experience in HR with at least 5-7 years of HR experience handling an HRBP role within Singapore, preferably in the education industry.
• Experience in managing a team.
• Ability to manage multiple stakeholders and work in a fast-paced and diverse environment.

Working Days:

• 5.5 working days.
• Onsite

Compensation and Benefits:

• Fixed Salary and Variable Pay
• Child subsidy up to 2 children
• Medical Insurance

Responsibilities:

• Assist in the smooth running of restaurant operations
• Ability in handling customers feedback and ensuring a high standard of service
• Responsible for maintaining the overall cleanliness of the restaurant dining area
• Manage staff discipline, presentation and performance
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Minimum 3 years of experience in the Food & Beverage industry preferably in a managerial role
• Able to work on weekends/public holidays and shift work
• Service oriented and passionate working in F&B industry
• PC literate, well organized and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information