Reporting to the Director, Development, the Project Manager will manage complex, grant-based projects involving multiple stakeholders in a multicultural environment.

Roles and Responsibilities

• Effectively manage complex, grant-based projects involving multiple stakeholders in a multicultural environment.
• Oversee project budgets to ensure optimal allocation and use of funds.
• Develop and maintain project timelines, ensuring milestones are met and delays are minimised.
• Manage stakeholders' expectations through regular communication and status updates.
• Conduct impact measurement to evaluate project outcomes and effectiveness.
• Identify and mitigate project risks to prevent potential setbacks.
• Work closely with senior professionals and academics from various sectors to achieve project objectives.
• As required, travel to project sites outside of Singapore to oversee project implementation and progress.
• Lead and manage education and healthcare-related social projects to improve lives in Asia.
• Perform ad hoc tasks or take on other responsibilities related to the operation and activities of the Foundation assigned by the senior management.

Preferred requirements and experience

• At least a Bachelor's degree from a good university, with a preference for a graduate degree.
• Experience (at least 3 years) in managing complex projects, preferably in commercial and non-profit environments.
• Proven track record in managing project budgets, project timelines, project risks and stakeholders' expectations.
• Excellent communication skills in both spoken and written English and Mandarin is required to deal with partners.
• Willingness and ability to travel to project sites internationally.
• Strong interpersonal and negotiation skills and a pleasant personality.
• Able to work independently and responsibly with minimum supervision.
• Passionate about serving underserved communities and making a positive impact.
• Demonstrates honesty, sincerity, and a positive, can-do attitude.
• Experience working in multicultural environments and managing diverse teams.
• Singapore citizen or PR only

The Foundation is unable to sponsor EP passes. Only shortlisted candidates will be notified.

Manager Responsibilities:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

Manager Requirements:

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

Responsibilities:

• Ensuring company policies are followed.
• Optimizing profits by controlling costs.
• Hiring, training and developing new employees.
• Resolving customer issues to their overall satisfaction.
• Maintaining an overall management style that follows company best practices.
• Providing leadership and direction to all employees.
• Preparing and presenting employee reviews.
• Working closely with the store manager to lead staff.
• Assisting customers whenever necessary.
• Organising employee schedule.
• Ensuring that health, safety, and security rules are followed.
• Taking disciplinary action when necessary.
• Ensuring a consistent standard of customer service.
• Motivating employees and ensuring a focus on the mission.
• Maintaining stores to standards, including stocking and cleaning.
• Completing tasks assigned by the general manager accurately and efficiently.
• Supporting store manager as needed.

Requirements:

• High school or equivalent education level.
• Stable work history.
• Must be self-motivated and possess the desire for self-development.
• Have the ability to work autonomously when required.
• Be a team player.
• Be dedicated to customer satisfaction and a great customer experience.
• Experience as an assistant manager.
• Must work on weekend and public holiday.

• Answering customer questions, providing information, and addressing complaints.
• Answering phone calls and calling customers and vendors to follow up on appointments and deliveries
• Compiling, maintaining and updating company records
• Managing office inventory and working with vendors to ensure the regular supply of office materials
• Setting up appointments, scheduling meetings, distributing reports and managing the correspondence between the office and external bodies
• Compiling and maintaining records of office business transactions
• Training, onboarding and supervising junior clerks
• Operating office equipment including printers, copiers, fax machines and multimedia instruments
• Long-term planning to create initiatives that further the company’s overall goals
• Assessing and analyzing departmental budgets to find ways to minimize expenses and optimize profits
• Inspiring and motivating employees to perform at their best through positive encouragement and incentive initiatives
• Identifying potential problems and points of friction and working to find solutions in order to maximize efficiency and revenue
• Identifying opportunities to expand or shift course in order to take advantage of changes in the market

Responsibilities:

* Coordinating daily management operations

* Delivering superior food and beverage service and maximizing customer satisfaction

* Responding efficiently and accurately to restaurant customer complaints

* Organize and supervise shifts

* Appraise staff performance and provide feedback to improve productivity

* Estimate future needs for goods, kitchen utensils and cleaning products

* Able to work night shift

Requirements：

* Proven work experience or similar role

* Proven customer service experience as a manager

* Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

* Strong leadership, motivational and people skills

* Acute financial management skills

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for SMU Academy.
• Good and creative writing skills for work in copywriting.
• Support preparation and co-ordination for marketing events when necessary.
• Follow-up with customer-centric responses such as social media, emails, web, calls.
• Good understanding of digital marketing and social media.
• Identify SMUA-wide partnerships and collaborations.
• Establish relationships with key stakeholders in potential markets and industry.
• Assist in marketing activities such as maintaining websites, finding ways to improve it and analyse data to provide invaluable insights on SMUA's online presence and translate marketing efforts into sales.
• Proficient in software applications in presentation, design and video editing such as Adobe suite, Canva, Microsoft Office.
• Proficient in marketing automation tools.

• Diploma with relevant experience
• Adaptable and flexible.
• Good understanding of marketing via various digital platforms.
• Possess proficient level of written (both short and long form writing), communication and interpersonal skills.
• Strong organisational skills.
• Meticulous, eye for detail.
• Possess a service mindset.
• Independent worker and a team player. Able to work collaboratively with others.
• Possess adequate Corporate Branding knowledge.
• Ability to edit webpages via CMS and develop marketing collaterals.
• Knowledge of Google Analytics and marketing automation tools.
• Proficient in software applications in presentation, design, and video editing such as Adobe suite, Canva, Microsoft Office.
• Previous experience in marketing and programme management in the education sector will be advantageous.

#LI-LK1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Job Responsibilities

• Developing project plans, including timelines, budgets, and resources allocation
• Work together with Project Director to ensure project progress meet project submission, project schedule including coordinating activities and resolving problems
• Managing the work activities and performance of the subcontractors, supervisors and workers and liaise with clients, relevant authorities and consultants to resolve bottlenecks
• Ensure compliance with safety regulations and industry standards
• Communicating project status updates to stakeholders, including clients, management and team member
• Identify and mitigate project risks and issues
• Maintain quality standards, carry out site inspections and resolve technical issues on time
• Prepare and update all site reports, monitor and report progress of project
• Conduct safety compliance and risk assessment

Minimum 8-10 years of relevant local experience.

Manage the overall staff and overseas their performance. Handles the customers feedback. communicate well with staff as well as the customers. overseas the daily operations at the shop and evaluate each staff performance. identify the companies innovations sides to improve the overall business. come up with strategies.

Manage the overall staff and overseas their performance. Handles the customers feedback. communicate well with staff as well as the customers. overseas the daily operations at the shop and evaluate each staff performance. identify the companies innovations sides to improve the overall business. come up with strategies.

Responsibilities:

• Develop and execute the company’s business strategies in order to attain the goals of the board
• Provide strategic advice to the board and Chairperson so that they will have accurate view of the market and the company’s future
• Prepare and implement comprehensive business plans to facilitate achievement by planning cost-effective operations and market development activities
• Ensure company policies and legal guidelines are communicated all the way from the top down in the company and that they are followed at all times
• Communicate and maintain trust relationships with shareholders, business partners and authorities
• Oversee the company’s financial performance, investments and other business ventures
• Delegate responsibilities and supervise the work of executives providing guidance and motivation to drive maximum performance
• Read all submitted reports by lower rank managers to reward performance, prevent issues and resolve problems

Requirements:

• Proven 10 years experience as Managing Director or other managerial position.
• Demonstrable experience in developing strategic and business plans.
• Thorough knowledge of market changes and forces that influence the company.
• Strong understanding of corporate finance and measures of performance
• Familiarity with corporate law and management best practices
• Excellent organisational and leadership skills
• Excellent communication, interpersonal and presentation skills
• Outstanding analytical and problem-solving abilities

Job Purpose:

Responsible for managing the tax affairs of the company and overseeing the Indonesian Tax team, ensuring compliance with all applicable tax laws and regulations, and optimizing the company's tax position to minimize tax liabilities.

Key Responsibilities:

• Develop and implement tax strategies that align with the company's overall business objectives.
• Provide advice and guidance on tax issues to other departments within the company.
• Manage the preparation and filing of all tax returns (e.g., corporate income tax, value-added tax, withholding tax) and related compliance activities for Singapore, overseeing these works for the rest of the affiliates; managing the team based in Indonesia.
• Ensure timely and accurate payment of all tax liabilities.
• Lead the request and management of the GTP for the Singapore entity.
• Monitor changes in tax laws and regulations and assess the impact on the company's tax position.
• Identify and evaluate tax planning opportunities to minimize the company's tax liabilities.
• Manage relationships with external tax advisors and authorities.
• Ensure compliance with transfer pricing regulations, coordinating the tasks across the group.
• Provide tax support for the company's mergers and acquisitions activities.
• Coordinate and manage tax audits and disputes.
• Maintain up-to-date knowledge of tax laws and regulations in all relevant jurisdictions.

Qualifications and Experience:

• Bachelor's degree in accounting, finance, or a related field.
• CPA, CMA, or similar certification preferred.
• 5-7 years of experience in tax management, preferably in a multinational company or a public accounting firm.
• Strong knowledge of tax laws and regulations in multiple jurisdictions.
• Experience with tax planning, compliance, and audit activities.
• Strong knowledge/experience of Indonesia tax practices will be an advantage.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills.
• Experience managing teams preferred.
• Proficiency in tax software and MS Office applications.

Our client is transforming the coaching industry by empowering career coaches to grow their businesses and amplify their impact. Acting as both consultants and a vibrant community, they are dedicated to supporting coaches in transforming lives and driving meaningful change. Their mission is bold: to help 1 billion people unlock their potential by improving access to career opportunities. With an ambitious vision and an ever-growing list of initiatives, our client is redefining what’s possible in the world of coaching and career development.

Role Description:

We're looking for an Operations Manager who can turn ideas into a well-oiled machine. If you can juggle flaming torches while riding a unicycle, you're on the right track (side note, if you can actually do this – we’ll book you as the performer for our next team retreat).

Responsibilities

• Be the Swiss Army Knife: One day you're optimizing the hiring funnel, the next you're planning a team retreat in Bali. Boredom is not in our vocabulary.
• Event Planning Extraordinaire: Think you can organize a 30-person mastermind event on the beach? Challenge accepted.
• Talent Hunter: Find us the Top 1% of talent in the world to join our mission.
• Startup Surfer: Ride the waves of ambiguity like a pro. If you need your day planned5 years in advance, you might want to check if Google is hiring.

Some Examples of Projects You Will Lead

• Scale Our Dream Team: Build and run a hiring machine that'll take us from a team of 5 to a team of 50 to a team of 500 (you enjoy the challenge, right?).
• Event Management: Design and execute three member retreats per year. We're talking about “I can't believe this is a business trip” level experiences in places like Bali and Tulum. You'll be in charge of finding Instagram-worthy venues, negotiating with vendors, and creating unforgettable experiences for our members.
• Project Management: Work across multiple teams to coordinate efforts. For example, if we were going to launch a training course and needed someone to be the coordinator between the content that the Coaching team produces, the management of video editors to make sure they get the edited videos on time, and the marketing team to promote the training course, you would be the point person.
• Systems Optimization: Create and optimize processes that'll make our operations run like a well-oiled machine.
• Growth Opportunities: Work with our CEO to discover partnerships and acquisition opportunities that'll take Purple Circle to the next level.

Requirements

• Experience: Proven background as a project manager, recruiter, or operationsmanager.
• Problem-Solver Extraordinaire: You’re resourceful, solutions-focused, and yourmotto is “I’ll figure it out.”
• Spreadsheet Wizardry: You can transform data into a masterpiece of organizationand clarity.
• Chaos Coordinator: You thrive on creating order out of chaos and are comfortablehandling complex challenges.
• Feedback-Friendly: Open to receiving and giving constructive feedback in a direct,growth-oriented culture.
• Self-Starter: You’re proactive and don’t require constant guidance to get the jobdone.
• People-Focused: Comfortable and effective in people-facing roles, includinginterviewing vendors, community members, and potential hires.
• Flexibility: Willingness to work hard and adapt to a fast-paced environment,including occasional weekends when necessary.
• Global Adventurer: Must have a valid passport and be excited about attendingweek-long, company-hosted events in destinations like Bali, Phuket, or Tulum every four months (all expenses covered).

Job Description

Responsible for managing Restaurant to deliver an excellent guest service.

Build and maintain positive relationships with all internal customers and guests in order to exceed their needs.

Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests.

More experience will be consider as Restaurant Manager.

Requirements

Minimum 2 year experience

Responsible for running the floor, such as sitting arrangement, taking orders, serving the food to our guests and restaurant cleaning

Outgoing and energetic personality, with good customer service, interpersonal and communication skills

Good command of spoken English

Responsible for providing administrative and client service support to Relationship Managers (RM) within the front office function servicing Private Banking clients.

Responsbilities:

• Provide administrative and client service support to Relationship Managers servicing Private Banking clients.
• Respond to all client enquiries and instructions and provide resolution to most issues and requests.
• Monitor transactions and activities in client accounts
• Maintain client data and reports, such as: contact lists, account numbers, facilities details, status of credit reviews/renewals, etc
• Handle administrative duties including scheduling of appointments, preparing correspondences, making travel arrangements, arranging meetings and receptions, producing presentation materials.
• Coordinate with Product Groups, Operations and other functional areas as necessary
• Ensure adherence to internal and external regulations and policies at all times

Requirements:

• Minimum 3-10 years of relevant experience in client servicing, operations or sales support within financial institutions
• Bachelor degree or diploma from reputable institutions
• Strong understanding of financial products and services
• Excellent interpersonal, communication and client interfacing skills
• Meticulous, strong attention to details
• Possess future oriented mindset, strive to innovate and adapt to changes
• Strong understanding of inter-dependencies within the team and able to collaborate effectively across departments
• Ability to thrive in a fast paced environment and remain empathetic, passionate and resilient
• Preferably CACS certified

Position Summary :

This position is to collaborate with key stakeholders in crafting and executing captivating integrated marketing campaigns and initiatives across diverse channels, including digital, social, and events. Your expertise will contribute to the success of both in-house and client brands, achieving business objectives and surpassing key performance indicators

Responsibilities that Define Your Success:

• Collaborate with key stakeholders to strategize and implement effective communication initiatives and strategies, leveraging both digital and traditional platforms while rooted in data-driven insights.

• Master the realm of digital marketing, including end-to-end execution of digital campaigns, media planning, content creation, copywriting, campaign tracking, and comprehensive reviews.

• Be at the forefront of our social media presence, partnering with content leads to design, build, and maintain an engaging online community.

• Demonstrate prowess in analytics tools such as Amplify and Google Analytics, utilizing performance insights to optimize digital marketing efforts and maximize impact.

• Cultivate a compelling Public Relations campaign strategy, crafting engaging stories for our brands and campaigns, writing PR releases, and skilfully interacting with the media and organizing media events.

• Keep ahead of big data insights and social trends, offering thought leadership and innovative perspectives on adopting emerging media platforms and technologies.

• Efficiently manage relationships with agencies and vendors for marketing activities, ensuring timely and high-quality deliverables.

• Brief our design team on non-digital collateral development and oversee the production process to ensure seamless project delivery.

• Exhibit financial acumen by managing allocated budgets with clear trackable deliverables and performance measurements.

• Uphold the company's corporate governance, workplace practices, and code of conduct, ensuring compliance with workplace safety and health regulations, especially for events and roadshows.

• Embrace additional duties reasonably assigned by management, showcasing your adaptability and commitment to excellence.

Job Requirements:

• Proven track record in digital marketing, with a strong grasp of website analytics, digital ad serving tools, and familiarity with digital media consumption habits on platforms like Facebook, Instagram and Tiktok.

• Enthusiastic learner (including the area of Generative AI), self-motivated, and adept at thriving within tight deadlines and high-pressure environments.

• Outstanding team player with excellent interpersonal and communication skills, fostering collaboration and synergy.

• Possess a keen eye for detail, ensuring meticulousness in all endeavours.

• Demonstrate maturity, resourcefulness, and the ability to think strategically.

• Showcase exceptional written and verbal communication skills, adept at conveying impactful messages

• Good experience into B2C industry

• Prior working experience with marketing agency would be added advantage

Mon to Fri 9am - 5.30pm

Hybrid work arrangement

We are looking for an IT Manager/Senior Manager to join the team.

The IT Manager/Senior Manager will oversee the day-to-day operations of our IT department and ensure the smooth functioning of our technology infrastructure. This role requires a strategic thinker with strong leadership and communication skills, capable of managing a talented team to deliver high-quality IT services. The ideal candidate will have a proven track record in IT management, project management, and team leadership, with expertise in End User Computing, IT infrastructure, Cloud-based/SaaS solutions, Office 365, Internet access, and Firewalls.

Job Responsibilities:

1. Team Management:

· Lead and motivate a team, fostering a collaborative work environment.

· Provide coaching and mentorship for team members.

· Conduct regular performance reviews and set clear objectives for the team.

2. Strategic Planning:

· Develop and implement the IT strategy aligned with the overall business objectives.

· Identify and recommend technology solutions, including End User Computing, Cloud-based/SaaS solutions, and Office 365, that support organizational growth and efficiency.

· Stay abreast of industry trends and emerging technologies to ensure the company remains competitive.

3. Information and Data Security:

· Serve as the primary contact for information security compliance and data protection policies.

· Collaborate with the external Virtual Chief Information Security Officer (vCISO) service to secure and protect the company’s data.

· Ensure compliance with the Personal Data Protection Act (PDPA).

· Facilitate ongoing training for staff in data protection and cybersecurity.

4. Infrastructure Management:

· Oversee the maintenance and optimization of the company’s IT infrastructure, including servers, networking equipment, and end-user devices.

· Manage and enhance network security measures, including firewalls, to safeguard company data and systems.

· Ensure the availability and reliability of IT systems to meet business needs.

5. Cloud-Based/SaaS Solutions:

· Evaluate, implement, and manage cloud-based and SaaS solutions to enhance business processes and scalability.

· Work with cross-functional teams to migrate and optimize applications and services in the cloud.

6. Office 365 and Internet Access:

· Manage and optimize Office 365 services, ensuring seamless collaboration and productivity.

· Oversee Internet access and other security measures to protect sensitive data and ensure compliance.

7. Project Management:

· Plan, execute, and oversee IT projects from conception to completion, including those related to cloud migrations and infrastructure upgrades.

· Collaborate with cross-functional teams to define project scope, objectives, and deliverables.

· Monitor project timelines, budgets, and resources to ensure successful delivery.

8. Vendor Management:

· Evaluate and manage relationships with external vendors and service providers, particularly those related to cloud services and security solutions.

· Negotiate contracts and agreements to ensure cost-effective and high-quality services.

· Stay informed about market trends and recommend changes to vendor partnerships as needed.

Skills and Competencies:

1. Leadership:

· Proven experience in leading and managing teams.

· Strong interpersonal and communication skills.

2. Technical Proficiency:

· In-depth knowledge of IT systems, networks, and infrastructure.

· Familiarity with various technologies, including cloud-based/SaaS solutions, Office 365, and firewalls.

3. Project Management:

· Demonstrated ability to manage multiple projects simultaneously.

· Experience with project management tools and methodologies.

4. Problem Solving:

· Analytical mindset with the ability to troubleshoot and resolve complex technical issues.

· Proactive problem-solving skills to address potential challenges before they escalate.

5. Strategic Thinking:

· Ability to align IT strategies with overall business objectives.

· Forward-thinking approach to technology planning and implementation.

Job Requirements:

· Bachelor’s degree in Information Technology, Computer Science, or a related field.

· Minimal 4 years of experience in IT management.

· Minimal 5 years of experience in team leadership.

· Relevant industry certifications (e.g., PMP, ITIL) are a plus.

Position Summary :

This position is to collaborate with key stakeholders in crafting and executing captivating integrated marketing campaigns and initiatives across diverse channels, including digital, social, and events. Your expertise will contribute to the success of both in-house and client brands, achieving business objectives and surpassing key performance indicators

Responsibilities that Define Your Success:

• Collaborate with key stakeholders to strategize and implement effective communication initiatives and strategies, leveraging both digital and traditional platforms while rooted in data-driven insights.

• Master the realm of digital marketing, including end-to-end execution of digital campaigns, media planning, content creation, copywriting, campaign tracking, and comprehensive reviews.

• Be at the forefront of our social media presence, partnering with content leads to design, build, and maintain an engaging online community.

• Demonstrate prowess in analytics tools such as Amplify and Google Analytics, utilizing performance insights to optimize digital marketing efforts and maximize impact.

• Cultivate a compelling Public Relations campaign strategy, crafting engaging stories for our brands and campaigns, writing PR releases, and skilfully interacting with the media and organizing media events.

• Keep ahead of big data insights and social trends, offering thought leadership and innovative perspectives on adopting emerging media platforms and technologies.

• Efficiently manage relationships with agencies and vendors for marketing activities, ensuring timely and high-quality deliverables.

• Brief our design team on non-digital collateral development and oversee the production process to ensure seamless project delivery.

• Exhibit financial acumen by managing allocated budgets with clear trackable deliverables and performance measurements.

• Uphold the company's corporate governance, workplace practices, and code of conduct, ensuring compliance with workplace safety and health regulations, especially for events and roadshows.

• Embrace additional duties reasonably assigned by management, showcasing your adaptability and commitment to excellence.

Job Requirements:

• Proven track record in digital marketing, with a strong grasp of website analytics, digital ad serving tools, and familiarity with digital media consumption habits on platforms like Facebook, Instagram and Tiktok.

• Enthusiastic learner (including the area of Generative AI), self-motivated, and adept at thriving within tight deadlines and high-pressure environments.

• Outstanding team player with excellent interpersonal and communication skills, fostering collaboration and synergy.

• Possess a keen eye for detail, ensuring meticulousness in all endeavours.

• Demonstrate maturity, resourcefulness, and the ability to think strategically.

• Showcase exceptional written and verbal communication skills, adept at conveying impactful messages

• Good experience into B2C industry

• Prior working experience with marketing agency would be added advantage

Mon to Fri 9am - 5.30pm

Hybrid work arrangement

Responsibilities

• Advise clients on GST implications relevant to their business operations and transactions across various industries, including the financial sector.
• Assist clients with GST registration, exemption applications, and guidance on multiple GST schemes.
• Review and electronically file clients' GST returns.
• Conduct GST health checks, due diligence reviews, Assisted Self-Help Kit (ASK) reviews, and Assisted Compliance Assurance Programme (ACAP) reviews.
• Provide support to clients managing IRAS GST audits and investigations.
• Assist clients in seeking GST rulings from IRAS.
• Support partners in developing the GST practice and participate in ad hoc projects and tasks as required.

Job Requirements

• Bachelor’s degree in Accountancy, Finance, or a relevant discipline, preferably with a professional qualification recognized by SCTP.
• Minimum of 6 years of experience in Singapore GST, ideally within a professional services or accounting firm.
• Strong understanding of Singapore tax laws and guidelines.
• Proven ability to ensure timely execution and delivery of tasks.
• Strong leadership, client management, team collaboration, project management, and analytical skills.
• Excellent communication skills, both written and spoken, with the ability to engage effectively at all levels.
• Collaborative team player with the capacity to handle pressure and manage multiple tasks.
• Motivated, with a desire for career advancement and development.
• SCTP accreditation, such as Accredited Tax Practitioner (ATP) (GST) or Accredited Tax Advisor (GST), is an advantage.

JOB SUMMARY

1. Responsible for managing Special Corporate segment of the Hotel (i.e. RFP Accounts).
2. To identify, solicit & prospect new business opportunities with potential revenue for all areas of the Hotel i.e. Guestrooms (Transient & Groups), catering events, F&B outlets, Retail etc.
3. Build and strengthen relationships with existing and new corporate customers to enable future bookings.
4. Activities include sales calls, entertainments, sales trips, roadshows, site inspections etc.
5. To meet and exceed individual and team sales targets.
6. To generate a YOY ADR increase (stipulated %) for the RFP accounts.
7. To contribute positively to Engagement Survey department result by being proactive in all aspects of department and interdepartmental issues.

JOB DUTIES & RESPONSIBILITIES

• To meet and exceed individual assigned sales goal and shared responsibility for team members for achievement of total department sales budget. Derive creative upsell initiatives.
• To conduct 5 sales calls daily and 3 sales activities ie Entertainment & Site Inspection per week.
• To submit sales call report on weekly basis.
• To identify and develop new potential accounts (to prospect at least 2 new accounts per week).
• Develop sales plans to generate business from identified markets/accounts.
• Determine corporate account needs and initiate sales activities of each assigned market/account to enable future bookings.
• Promote Marriott Bonvoy benefits (Transient and Events) and ongoing promotions to the customer in order to solicit and secure increased future business.
• Actively participate in MI Leads Generation (Cross-property referral program) to meet property and team goals.
• Continuously communicate the benefits and ongoing promotions of the hotel to the customer.
• Management and growth of corporate accounts by tracking individual transient, group and catering production goals.
• Negotiate transient rates for assigned accounts.
• Prospect new business through phone solicitation, physical sales calls, site inspections, trade shows, sales blitz, e-mail, research via newspapers & online resources.
• Gather market intelligence: new product ideas, competition activities, new customer trends and performance.
• Support Sales Centre Team by providing information to close groups/catering.
• Sell the benefits of the Sales Center/property sales and event management structure.
• Be actively involved in ensuring prompt follow-up on incoming phone calls, site inspections, proposal / inquiries. Accuracy in booking, commitments to customer on all sales/operational documents and adhering to the standards set by the department in execution and filing of all said documents.
• Be a team player motivating peers and subordinates in support of department goals in sales and operations. To manage and develop Interdepartmental relations while not compromising customer satisfaction, revenue, profitability or associate morale of department / Hotel. To initiate team building activities.
• To share responsibility for development and training of direct reports.
• To adhere to personal behavioural norms of intergrity such as grooming, ownership, contactability, accountability, responsibility, visibility and punctuality.
• Perform any other duties assigned by immediate supervisor or department head according to changing business, economic, customer needs or restructure within Sales & Marketing Department.

JOB REQUIREMENTS

• Minimum Diploma in Hotel Management and/or Sales & Marketing
• At least 3 years of relevant Manager experience or 2 years of relevant Assistant Manager experience in handling Proactive Sales (Room Sales)
• Strong overall sales skills with sales system knowledge
• Understanding of hotel's business mix needs of transient, group and catering business
• Self-confidence, energetic & enthusiastic
• Ability to present ideas, expectations and information in a concise, well-organized manner
• Excellent interpersonal conflict management skills
• Software knowledge (i.e. Microsoft Office)
• Understanding and achieve team and individual goals
• Effective time management skills
• Understanding of sales strategies and account profitability
• Demonstrated leadership skills, customer development and relationship management skills
• Able to start work within short notice period

Job scope:

Responsible for implementing business plans relating to staff control, handles people issues, performs store-level support functions including customer service, scheduling, day-to-day operations, cashiering, loss prevention, maintenance, and back office support. He/she is responsible for the recruitment, training and motivating staff, and assisting the outlet manager in day-to-day activities of an outlet.

· Coordinate daily roster and supervise attendance

· Supervise and coordinate, pre-meal meeting conducted with staff daily

· Project and order required supplies

· Provide co-ordination and services for both kitchen and service.

· Provide suggestions or develop new SOP to improve on operation.

· In-charge of recruitment, selection and training of new hires

· Monitor and manage the staff performance including punctuality, customer service and food quality

· In-charge of overall supervision of the outlet/restaurant

· Facilitate innovation and lead staff to implement change

· Manage an efficient team of service staff by coach, training, and supervising staff to operate stations and deliver a great customer experience

· Ensure and maintain service quality and professional etiquette

· Customer feedback management

· Examine food and beverage preparation

· Ensure quality control for food and service

• manage shop staff and arrange store work schedule.

• Beverage preparation such as tea, ice cream and other kitchen duties.

• Cashier and counter duties as assigned.

• Maintaining the overall cleanliness and tidiness of work areas.

• Be involved in the opening and closing of the store (depending on the shift).

• Other job tasks related to outlet operation

Working Days:

6 days

Working Hours:

12:30pm -- 11:00PM

10:30PM -- 9:00PM

Location:

AMK Hub near MRT and bus interchange

Toa payoh MRT

Responsibilities

Regulatory Compliance

• Provide compliance advisory in areas of Banking Act 1970 (“BA”), Securities and Futures Act 2001 (“SFA”) and Financial Advisers Act 2001 (“FAA”) to all Business Units and departments.
• products.
• Update Management on all MAS and other regulatory bodies’ notifications that will impact the Bank and perform gap analysis (when required).
• Provide advice on compliance-related initiatives such as new product launch, review of marketing materials, etc.
• Develop/ periodic review policies/manuals/procedure notes under Compliance Department’s purview.
• Conduct Regulatory Review in accordance with the Compliance Review and Training Plans, including but not limited to Balanced Scorecard review.
• Attend to all Representative Notification Framework related matters, including Notification for Appointment of a Representative and Cessation of a Representative under the SFA/FAA.
• Coordinate, liaise, handle enquiries and ad-hoc/periodic submissions to Head Office and MAS promptly.

Anti-Money Laundering Compliance

• Provide advisory/clearance of daily payment gateway screening hits and periodic name screening hits in relation to sanctions and adverse news (when required).
• Review suspicious and irregular transactions in customers’ accounts and conduct basic inquiry into such transactions with a view to filing a Suspicious Transaction Report to the Suspicious Transaction Reporting Office (“STRO”) when appropriate.
• Address ML/TF queries from Business Units (Credit & Syndication, Retail Banking and Trade Finance) and departments in relation to new customers’ onboarding and ongoing transactions.
• Perform high/low risk corporate customer periodic review.
• Conduct Enterprise-Wide Risk Assessment with Business Units within the Bank.
• Undertake overall responsibility of the name screening tool, including review and reporting of true hits for follow-up actions.

Foreign Account Tax Compliance Act (FATCA)/ Common Reporting Standard (CRS)

• Liaise with third party vendor on FATCA/CRS application, organize and coordinate data generation/information received from Operations/IT Department for annual submission to IRAS.
• Assist with FATCA / CRS compliance requirements.

Others

• Provide trainings in the areas of Regulatory and AML/CFT Compliance.
• Provide cover for team members within Compliance Department in assigned areas during their leave of absence.
• Undertake other duties as assigned.

Requirements

• Degree holders, preferably in Banking & Finance, Accounting, Business or Law.
• Candidates with certifications such as Diploma in Compliance or Association of Certified Anti-Money Laundering Specialist (ACAMS) would be viewed favourably.
• Good working knowledge in banking laws, particularly SFAFAA, FATCA/CRS and/or, AML/CFT requirements.
• Minimum 3 years’ relevant experience in Compliance function of a financial institution/regulatory body.
• Excellent communication and interpersonal skills with ability to interact with all levels of staff and management.
• Have the drive, energy and perseverance to succeed in a competitive market environment.

Responsibilities:

* Coordinating daily management operations

* Delivering superior food service and maximizing customer satisfaction

* Responding efficiently and accurately to customer complaints

* Organize and supervise shifts

* Appraise staff performance and provide feedback to improve productivity

* Estimate future needs for goods, kitchen utensils and cleaning products

* Able to work night shift

Requirements：

* Proven work experience or similar role

* Proven customer service experience as a manager

* Strong leadership, motivational and people skills

* Acute financial management skills

Job Summary:

The Event Operations Manager/Assistant Manager will be responsible for overseeing the planning, coordination, and execution of events. The role requires excellent project management skills, attention to detail, and the ability to work under pressure while ensuring the seamless delivery of high-quality events. This position will collaborate closely with internal teams, clients, vendors, and stakeholders to ensure the success of all events.

Key Responsibilities:

1. Event Planning and Coordination:Lead and manage the planning and execution of events, including conferences, seminars, exhibitions, corporate events, and social events.
   Develop and maintain detailed event timelines, checklists, and project plans to ensure smooth operations.
   Coordinate logistics, such as venue selection, catering, audiovisual, transportation, and accommodation for attendees.
   
2. Vendor Management:Identify, negotiate, and manage relationships with event vendors, suppliers, and service providers.
   Ensure all vendors meet quality standards and timelines while staying within budget.
   
3. Team Management:Oversee and lead the event operations team, ensuring clear communication, task delegation, and team collaboration.
   Provide training and support to junior staff or temporary event workers.
   Supervise and manage on-site event staff to ensure smooth operations on the event day.
   
4. Client Relationship Management:Act as the main point of contact for clients before, during, and after events.
   Address client needs and ensure their expectations are met.
   Provide on-site support to clients, ensuring their satisfaction with event operations.
   
5. Budget Management:Develop and manage event budgets, ensuring that events are executed within allocated costs.
   Track and reconcile event expenses and provide regular updates to management.
   
6. On-site Event Management:Oversee the setup, operations, and breakdown of events.
   Ensure that all equipment, signage, and other event-related materials are prepared and delivered on time.
   Manage on-site logistics, attendee check-in, and other operational activities.
   
7. Health & Safety Compliance:Ensure that events comply with local regulations, health, and safety standards.
   Assess risks and implement contingency plans for unforeseen circumstances.
   
8. Post-Event Analysis and Reporting:Collect feedback from clients, participants, and vendors to evaluate the success of the event.
   Prepare post-event reports, highlighting successes and areas for improvement.
   Analyze event performance and suggest improvements for future events.
   

Requirements:

• Education: Bachelor’s degree in Event Management, Hospitality, Business Administration, or a related field.
• Experience: Minimum of 2 to 3 years of experience in event operations, with at least 1 years in a managerial capacity.
• Skills:Strong project management skills with the ability to multi-task and prioritize.
  Excellent communication and interpersonal skills.
  Strong problem-solving and decision-making abilities.
  Attention to detail and a commitment to delivering high-quality events.
  Proficient in event management software and Microsoft Office Suite.
  
• Knowledge:Familiarity with event production, logistics, and vendor negotiation.
  Knowledge of local regulations and industry best practices in Singapore.
  
• Language Skills: Fluent in English and Chinese (both written and spoken).
• Personal Attributes: Highly organized, proactive, flexible, and able to work under pressure. Ability to work independently and as part of a team.

Additional Information:

• The role requires flexibility in working hours, including evenings and weekends, depending on the event schedule.
• Occasional travel may be required for off-site events.

The Manager/ Senior Manager, Account Development for NIQ will provide global leading information services and products to our clients, mostly in the Consumer Packaged Goods industry. Our data offers comprehensive and timely information on market shares and category penetration, competitive sales volumes, and insights into distribution, pricing, merchandising, and promotion. By combining this detailed information with our professional consultative services, we offer valuable insights and expertise that help consumer packaged goods (CPG) brands and retailers improve their manufacturing, marketing and sales decisions. The role will be working in the commercial team.

Responsibilities

Client Relationship Management

• Own the client relationship and lead the client engagement for the assigned accounts by having a strong understanding of their business priorities
• Foster relationships at all levels and functions of the client organization to identify opportunities for incremental product/solution sales
• Work with the Customer Success team to ensure client service standards are delivered

Business Development

• Provide relevant product solutions that answer client business issues/opportunities
• Develop a winning sales framework for retaining current and approaching new clients 
• Work on strategy and approach to win back lapsed clients
• Launch and introduce new services in the market to drive adoption among clients
• Build a strong pipeline through regular engagement with clients
• Build the company’s positive image through active participation in professional associations and industry conferences/seminars
• Contribute to the short-term strategies and business plans for the growth of the business unit based on the global and regional direction

Financial Management

• Achieve key financial metrics: revenue, profitability, and cash collection, as well as other related business development objectives
• Ensure proper pricing and contracts are applied according to the company's policies and guidelines
• Understand the company's financial guidelines such as forecast and pipeline management
• Use sales technology and digital tools to do work efficiently by recording prospects, forecast pipelines and converting sales
• Monitor the actual financial performance against budget/forecast and ensure the implementation of actions that will lead to the achievement of the targets

The role holder is responsible to serve as a HR partner to the Principals, Country Director Management on HR-related issues for International School under GSG in Singapore. The role holder will play a crucial role in promoting a positive work environment and supporting the success of the organization through effective HR practices. The role holder is also responsible for aligning human resource strategies with the goals of the company.

KEY RESPONSIBILITIES

Leadership

•  Leads the HR function within the country for all the campuses of the school.
•  Supervises, develops, and provides guidance to the HR team for all the campuses.

Functional

•  Advises the Principals and Country Director on HR matters in the country for all the campuses of the school.
•  Manage all HR aspects: talent attraction and selection, recruitment, onboarding, performance management and rewards, talent management and learning and development, employee engagement, offboarding and regulatory laws of Singapore.
•  Oversee all work pass applications, renewals and cancellations are done on time and guide business stakeholders on MOM guidelines and changes from time to time.
•  Implements initiatives, action plans, procedures, policies, and processes in the country and ensures alignment with the Group.
•  Drives the corporate engagements surveys in the campuses.
•  Conducts regular engagement activities in all the campuses.
•  Manages the rewards program.
•  Manages the performance management process in the campuses and Support the Corporate HR in the organization-wide performance management process.
•  Monitors and ensures appraisals are completed in accordance with the timelines.
•  Leads the normalization process for the campuses in collaboration with the managers, Principals and Country Director and shares the results with the Management.
•  Ensures HR Policies are up to date and in sync with the MOM guidelines.
•  Maintains in-depth knowledge of country legal requirements relating to the day-to-day management of employees.
•  Ensures compliance with statutory matters, such as application for employment passes, renewal of work permits, etc.
•  Manages internal and external audits along with key stakeholders by maintaining comprehensive documentation of HR processes, policies, and procedures and ensures compliance, efficiency, and effectiveness within the HR function.

Financial

•  Manages operations to hit performance metrics for the HR team in the country.
•  Oversee and ensure timely processing of payroll for all employees.
•  Work closely with the FC and country director to set employee related budgets at the beginning of each year.
•  Ensure adherence to budgets; Undertake necessary actions to ensure compliance to budgets.

Interaction and People Focus

•  Works closely with the Recruitment teams and hiring managers, sharing forecasting needs and role requirements.
•  Supervises the recruitment, selection, orientation, and training of employees in the campuses.
•  Work closely with Corporate HR team on various strategic projects.
•  Works closely with the Training team, encouraging employees on various trainings and identifying training needs in the country.
•  Addresses complex employee queries relating to HR.
• Maintains networks and relationships with internal and external partners at the working level to keep abreast of the current industry climate and macroeconomic trends.
• Collaborates proactively with Recruitment team to continuously increase competency within teams to meet future organisations needs through the development and recruitment of talent.

JOB REQUIREMENTS

• Minimum Qualifications Bachelor’s degree in business or equivalent; Preferable Postgraduate/MBA in Human Resource Management
• Experience 12-15 years of experience in HR with at least 5-7 years of HR experience handling an HRBP role within Singapore, preferably in the education industry.
• Experience in managing a team.
• Ability to manage multiple stakeholders and work in a fast-paced and diverse environment.

Working Days:

• 5.5 working days.
• Onsite

Compensation and Benefits:

• Fixed Salary and Variable Pay
• Child subsidy up to 2 children
• Medical Insurance