Customer Service Officer responsibilities include responding to customer service inquiries, finding appropriate solutions, and updating customer accounts or services.

Responsibilities

• Being the first point of contact for our clients/guests, candidate act as the fitness club gatekeeper.
• Greet customers warmly and ascertain problem or reason for calling with an enthusiastic attitude.
• Work well with fellow customer service officers and Front of House Manager to ensure exceptionally high standard of service is being delivered.
• To handle cashing duties and account for transactions.
• Create and maintain good and friendly customer relations with members and guests.
• Issuance and recording of equipment and items loaned to members and guests.
• Ensure that the lounge and private room is ready for use when booked and closed after members have vacated the premise.
• Get members to register for upcoming events / competitions.
• Oversee and manage the corporate events at the Karaoke Lounge.
• Positive attitude and team player.
• Night shift 5PM-3AM

Jal Yoga International is a well established Yoga studio that has 6 studios around Singapore offering Yoga, Pilates and Barre classes an expanded to Kuala Lumpur, Malaysia and Jakarta, Indonesia. We are looking for an individual who are mature and responsible who is able to handle both the studio branch and our valued customers.

Responsibilities

- Receiving members/visitors and assisting with checking in of the Yoga classes

- Attending to phone calls, emails

- Handle bookings, cancellations, and reconfirmation requests from members/visitors

- Collection of payments over the counter and able to use the NETS/VISA and other payment machines

- Admin duties such as Sales tracking reports, handles monthly consumables, late cancellations and No Shows reports etc.. Must be able to use Microsoft Excel.

- All other ad-hoc duties assigned by the Management

- Maintaining studio cleanliness, sanitising mats and props after each class ends. No allergies to disinfectants or any cleaning products

Requirements

- Highly energetic individuals, cheerful personality with a strong interest in the wellness industry

- Professional, strong interpersonal and communication skills

- Must be fully committed and reliable as you will be handling the front desk alone

- Love meeting people and interacting. Not shy and bubbly personality

- Basic computer skills

- Candidates with relevant qualifications, customer service/hospitality background, with experience in handling front desk and admin duties.

Working hours 7am-1pm Mon-Fridays.

Work location: Kovan, Yio Chu Kang Road
Successful candidates will be undergoing training first.

Our client is in construction industry (Grade A1 Contractor/ Class 1 General Builder) and they provide full suite of integrated construction services and solutions in both the public and private sectors.

JOB DIMENSION (SCOPE)

• Liaise closely with Senior Manager, EHS (Environment Health Safety) and Head of Project to develop, implement, maintain, and improve EHS Management Systems and safety culture at project level.
• Lead daily toolbox meeting, safety meetings, safety inspections, safety training and all other EHS initiatives or activities to maintain a high level of safety at work site.
• Monitor and take disciplinary actions against unsafe acts/conditions on project site to comply with the Company Safety Management System and the WSHA and its subsidiary legislation.
• Responsible for accident reporting and investigations including near misses and any industrial disease cases at work site.
• Identify environmental issues and recommend measures to rectify the irregularities.

REQUIREMENT

• Must be a registered WSHO with the relevant authorities with at least 5 years’ of relevant working experience in a construction firm
• Other pre-requisites are excellent team spirit, good interpersonal skills and a “can-do” attitude
• Willing to work night shift on rotation basis will be added advantage

Job Highlights

• Dynamic working environment
• Open and collaborative culture

Inspired by Singapore’s culture, colours, and flavours, Artyzen Singapore represents a modern interpretation of the luxury lifestyle where your utmost comforts are met.

Centrally located in the heart of the city, Artyzen Singapore is just a stone’s throw from Orchard Road. Home to the 142-room luxury lifestyle accommodations, this iconic heritage landmark was once the sprawling tropical-garden mansion named “Marie Villa” by the great-grandson of Singapore’s well-known philanthropist, the late Mr Tan Tock Seng.

Responsibilities:

• Manage and maintain the hotel’s physical assets, including buildings, grounds, equipment, and systems.
• Coordinate repairs and maintenance with internal teams and external contractors.
• Ensure that all equipment and systems are functioning properly and efficiently.
• Conduct regular inspections of the hotel’s facilities and infrastructure to identify areas for improvement.
• Develop and implement preventative maintenance programs to ensure the longevity of the hotel’s assets.
• Maintain records of all repairs, maintenance, and inspections for compliance and reporting purposes.
• Manage and monitor utility usage and expenses, including water, electricity, and gas.
• Assist with the planning and execution of hotel renovations and upgrades.
• Coordinate with other hotel departments to ensure the seamless operation of the hotel.
• Participate in emergency response procedures and provide support during emergencies.

Qualifications:

• Skills set certifications related to facility and management operations are required.
• Previous experience in hotel facility and management operations is preferred.
• Excellent communication and interpersonal skills.
• Ability to work well in a team environment and under pressure.
• Strong sense of responsibility and attention to detail.
• Ability to respond quickly and effectively to emergencies.
• Must be available to work flexible hours, including nights, weekends, and holidays.
• Excellent communication and interpersonal skills, with the ability to work as a team.
• Good command of written and spoken English.
• Adaptable and outgoing with excellent interpersonal skill.
• Ability to work under pressure and be flexible as part of the pre-opening team.
• Passionate and enthusiastic with a positive ‘can-do’ attitude.

Are you a Purchaser/ Buyer working for a ship management company and tied of the 24/7 operations including logistics and looking for a good work life balance?

This is an excellent opportunity to be part of a leading ship owning company and have a stable work life balance.

You will need to have prior buyer/ purchasing experience in handling spare parts and consumables. Oil tanker vessel management background is preferable along with good communication skills with key stakeholders internally and externally.

What are you waiting for? Apply now!

Responsibilities:

• Support the development and implementation of HR initiatives and systems
• Provide counseling on policies and procedures
• Be actively involved in recruitment by preparing job descriptions, posting ads and managing the hiring process
• Assist in performance management processes
• Support the management of disciplinary and grievance issues
• Maintain employee records (attendance, EEO data etc.) according to policy and legal requirements
• Review employment and working conditions to ensure legal compliance
• Knowledge of Payroll, Learning & Development is an advantage.
• Any others ad-hoc duties as assigned.

Requirements:

• Diploma/Degree in HR or Business related fields
• At least 3 – 4 years of relevant working experience within the Construction Industry
• Proficient in MS Office
• Possess good knowledge of Employment Act and MOM employment rules
• Familiar with PayMaster and Unit4 Prosoft HR system is an advantage

For interested applicants, kindly send your resume in Word/PDF format to [email protected]

Kindly include the following in your resume.

Current Salary

Expected Salary

Availability

Reason for leaving

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (23S1595/R23116355)

Reporting to the Head of Corporate Communications Department (CCD), the Senior Manager of the Corporate Communications is responsible for supporting the Head in developing communications strategies and policies of Singapore Children’s Society and effectively advocating the charity’s cause.

Job Description

• Support the department Head to develop strategic plans and budgets aligned with the Organisation’s goals and service strategy
• Work closely with the department Head to translate corporate communications strategy into actionable goals for the team’s performance
• Together with the department Head, contribute to the Corporate Communications team’s efforts to ensure effective stakeholder communications and education, brand protection, and reputation management across various platforms and initiatives
• Manage public and media queries, external communications and reputation management
• Contribute to quarterly reports and insights for the Standing Committee and management to track performance and identify opportunities for organizational success
• Provide support to management and key staff in delivering public relations counsel
• Assist in mentoring staff on media management efforts including handling of media queries and interviews, and crafting story pitches for the media
• Work collaboratively with centres and departments to drive content creation on social media, with the aim of improving engagement rates and following
• Contribute to Society publications, including annual reports, newsletters, corporate collaterals, and staff E-newsletters, for stakeholder education and employee communication
• Support crisis communication management, conduct collateral review, and ensure factual and good quality copywriting
• Manage data protection measures to ensure the security of stakeholders’ data
• Identify best practices, continuously enhance SOPs to foster a culture of professional excellence
• Attend relevant conferences, networking events, meetings, and other engagements as necessary

Requirements

• Degree holder with a minimum of 8 years of related working experience; with at least 2 years of managerial experience
• Preferably knowledgeable and familiar with the non-profit sector
• Excellent communication and writing skills to craft press releases, media FAQs, CEO messages, speeches and internal and external communications. Proficiency in Chinese would be an advantage to engage Chinese-speaking target audiences
• Media relations and Public Relations skills as well as crisis communications and management
• Track record of developing brand positioning and shaping messaging strategies leading to increased brand recognition
• Knowledge and understanding of social media marketing and other digital marketing tactics
• Self-starter, highly organised, meticulous, passionate team player with strong interpersonal skills
• Alignment to the Society’s core values of being compassionate and caring, commitment, professionalism, integrity and openness to change

RESPONSIBILITIES:

• Develop, implement, and manage marketing communication strategies and plan for Company
• Manage marketing functions including strategy formulation and planning, collateral management, database management, social media and website updating
• Create brand awareness to achieve marketing objectives
• Conceptualize the development and production of marketing collaterals including leaflets, posters, brochures, e-newsletters
• Assist with the design of corporate presentation and marketing materials
• Manage the distribution of marketing materials effectively
• Support internal communications initiatives and administrative duties
• Assist with writing, editing and proofing of marketing deliverables

REQUIREMENTS:

• Proficient in Adobe creative suite ie. Illustrator, Photoshop, PremierPro etc
• Must be fluent in both spoken and written English, an addition of a fluent second language will be an advantage
• Ability to compile clear, compelling and creative communications materials
• Demonstrate outstanding time management, organizational and follow-up skills
• A team player with the ability to multi-task
• Good interpersonal and communication skills
• Currently pursuing or recently graduated with a recognized degree or diploma in Marketing
• Preferably be able to work 5 days per week for a duration of 6 to 9 months
• Available to start work in February 2024

Job description

• Responsible as EHS department document controller to manage document related to EHS department
• Maintaining EHS management system documents and ensuring enforcement
• Monitoring and reporting EHS performance on a regular basis, including timely incident investigations and reporting
• Liaise with authorities and ensure all required legal documents submitted comply with the relevant authorities’ requirement e.g. MOM, SCDF, NEA etc.
• Disseminating and implementing updates to the onsite team on the WSH Act, environmental and other legal requirements
• Advise on-site team to discharge their statutory duties under the WSH Act. Assist the team in the identification of workplace safety and health and environmental risks and in recommending and implementation of the necessary control measures
• Qualifying contractors and suppliers in order to ensure that they comply with company's site environmental, health and safety standards and policies.
• Reviewing and identifying safety competency training for site staff on safe work practices and procedures
• Coordinate & conduct safety briefing, induction & training
• Enforce & promote safety rules & regulations at workplace
• Conducting and review risk assessments and aspect and impact analysis, the recommendation of safety measures, safe work procedures and environmental matters
• Conducting environmental, health and safety audits for site operations and recommending continual improvements
• Any other ad-hoc duties as and when assigned

Requirement

· Minimum Diploma in Safety, Health and Environment as stipulated in the Singapore Ministry of Manpower’s accepted WSH-related qualifications

· Successfully completed a course in relation to WSH Officer (i.e. Safety Officer Training Course)

· Possess internal auditing skill on ISO 14001 & ISO 45001

· Detailed understanding and knowledge on WSH Act, environmental & other legal requirements

· Registered Workplace Safety & Health Officer with MOM for at least 3 years

· Pro-active, independent, able to work with minimal supervision and perform under pressure

· Only Singaporean may apply

Main Responsibilities:

1. Regulatory Compliance: Ensure compliance with all regulations and guidelines set forth by the Monetary Authority of Singapore (MAS) and other relevant authorities.

2. Policy Development and Implementation: Develop, implement, and maintain internal compliance policies and procedures.

3. Compliance Monitoring and Reporting: Regularly monitor compliance with laws, regulations, and internal policies. Prepare and submit compliance reports to management and regulatory bodies as required.

4. Risk Assessment: Conduct regular compliance risk assessments and implement risk management strategies.

5. Training and Awareness: Develop and deliver compliance training programs for all employees to ensure company-wide awareness and understanding of compliance requirements.

6. Liaising with Regulators: Act as the primary contact point for all regulatory matters, including audits, inquiries, and reporting.

7. Complaints and Investigations: Handle compliance-related complaints and lead investigations into any potential breaches of regulations or company policies.

8. Keeping Updated with Regulatory Changes: Stay informed about changes in the regulatory environment in Singapore and globally that could impact the firm’s operations.

Qualifications:

• Bachelor’s degree in Law, Finance, Business Administration, or a related field.

• Certification in compliance (e.g., Certified Compliance Officer or equivalent).

• Proven experience in a compliance role within the insurance or financial services industry in Singapore.

Skills:

• Thorough understanding of MAS regulations and Singaporean insurance laws.

• Strong analytical and problem-solving abilities.

• Excellent communication and interpersonal skills.

• Ability to handle confidential information with discretion.

• Detail-oriented with strong organizational skills.

• Proactive in identifying and resolving compliance issues.

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Parkway Parade)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Job Purpose

The role of the Accounts Payable involves providing financial, administrative and clerical support to the organisation. The role is to complete payments and control expenses by receiving payments, plus processing, verifying and reconciling invoices.

Responsibilities

Senior/Accounts Officer duties and responsibilities are as listed below. Note that the list is not comprehensive and related duties and responsibilities may be assigned from time to time.

The Senior/Accounts Officer shall be assigned duties in Shared Services

• Processing supplier’s invoices, staff claims and intercompany invoices;
• Preparing monthly creditor reconciliations and audit schedules;
• Preparing weekly cashflow forecast to meet payments;
• Maintenance of vendor master;
• Month-end and year-end closing;
• Reconciling and following up for outstanding items on clearing accounts, creditors’ aging and bank reconciliations;
• Communicating/liaising with suppliers, Business Units, auditors and statutory bodies;
• Ensuring compliance with the company’s procedures;
• Preparing and filing GST and WHT;
• Participate in UAT;
• Administrative and other ad-hoc duties as assigned.

Qualifications & Work Experience

• Diploma in Accountancy
• Relevant working experience in a Shared Services environment.

Skills

Technical skills include:

• Good working knowledge of SAP and Ariba would be an advantage.
• Good numerical and Excel skills

Generic skills include:

• Meticulous in carrying out work orders
• Able to meet tight deadlines and work in a fast-paced environment with a penchant for improvements
• Able to work under minimal supervision
• Good communication skills

We regret that only shortlisted candidates will be notified.

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Parkway Parade)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

About The Company

Our client is an award-winning REITs developer across the APAC region handling some of the world’s most preferred MICE destinations. With its world-class infrastructure and state-of-the-art facilities, they are looking to further develop its capabilities across the region and are seeking an Executive/Senior Executive of Marketing Communications to join their ever-growing team in Singapore.

Your Future Role

• Employ the use of data analytics and drive impact at scale through actionable insights to improve business performance.
• Work closely with existing partners, actively source potential partners to grow the loyalty partnership eco-system.
• Collaborate with mall tenants through discussions and potential collaborations using the internal communication platform; perform platform training (Voucher Acceptance, Rewards, Flash Sale etc.) to tenants.
• Drive effective engagement with members via communication channels such as eDM, website, in-app notification and other digital touchpoints, exclusive members events, gamification and any other value-added services or new initiatives.
• Source and create content for internal channels (e-letters, employee communication sessions) across regions, that authentically showcases our brand DNA, culture and people for employee engagement.

Requirements

• At least 2 years’ experience in Marketing / Digital Communications in the retail / hospitality / tourism industry, with a passion for data and communications or at least 2 years experience managing loyal programme
• Experience in driving partnerships or demonstrated success in customer relationship management from acquisition, conversion to retention.
• Independent and pro-active individual with ability to manage multiple stakeholders and partners, cross-collaborate and multi-task.
• Knowledge in MS Office (Excel and Powerpoint), Business Intelligence tools (eg Microstrategy, Tableau, Power BI, Google Analytics) is a plus.
• Knowledge of various aspects of digital marketing, including SEO, social media marketing, email marketing, marketing automation, and digital marketing analytics tools such as Google Analytics is a plus.

EA Licence: 17C8713

Job Purpose:

The Accounting and Payroll Officer is responsible for delivering precise and timely financial information and reports to support informed decision-making. This role entails managing accounting and payroll services for CSLB clients, contributing to the efficient operations of the CSLB Asia team and its clientele.

Organization Chart:

This position reports to the Managing Director, Carol Liao.

Key Result Areas / Accountabilities:

Financial and Payroll Role:

1. In charge of maintaining full sets of books for a portfolio of clients including preparing payments, bank reconciliations, fixed assets, raising journals and preparing financial reports in the Xero accounting system

2. Provide monthly or quarterly management accounts for CSLB clients.

3. Perform general bookkeeping using cloud-based accountancy platforms including Xero and Quickbooks.

4. . Work with clients to provide monthly payroll instructions and manage and execute the end-to-end payroll process, including data input and validation. Manages full cycle of monthly payroll which includes mid-month payroll, end month payroll and CPF submission.

5. Manages payroll-related enquires and resolves any discrepancies.

6. Submission of tax clearance, yearly income tax, government paid leave, NS claims and other government claims.

7. Complete tax filing, including GST returns, for CSLB clients.

8. Prepare financial statements following ACRA guidelines for annual return filing for new and existing clients.

9. Address financial inquiries by gathering and analysing financial data as and when requested by CSLB clients.

10. Provide financial guidance by studying operational practices and developing recommendations.

11. Stay updated on job knowledge by staying current with financial regulations and best practices, participating in educational opportunities, reading professional publications, and maintaining professional networks.

Essential Know-How:

1. Possess a diploma in Accountancy, Human Resource or related filed.

2. Minimum of 1 years of experience in finance and accountancy.

3. Proficiency in online cloud-based accountancy and payroll systems.

4. Exhibit high integrity and honesty in all professional matters and competent English speaking and writing skills.

5. Be an independent, diligent, and meticulous worker capable of collaborating with the CSLB team.

This is a 01 year contract position attached to a Community Club.

Location: Tampines area

Job Scope

-Process payment, refund and receipt of transaction

-Carry out timely preparation approval and submission of monthly and yearly statement of accounts

-Ensure timely preparation of monthly and yearly statement of accounts for endorsement

-Ensure compliance with government procurement and financial procedures

-Assist to develop internal checks and control, SOPs and template to facilitate effective operation of the accounts

-Assist in customer service and administrative duties as/when required

Requirements

-O Level /LCCI Accounting or Diploma

-Preferably with relevant experience

Working Hours

Monday to Friday 9am to 6pm, 5 day week

Once a month, one Sunday will be scheduled for closing of month end account.

Salary $3,000 monthly

To Apply:

WhatsApp resume: 8023-1992

Email resume to: [email protected]

THE ROLE:

• Develop, implement, and manage marketing communication strategies and plan for Company
• Manage marketing functions including strategy formulation and planning, collateral management, database management, social media and website updating
• Create brand awareness to achieve marketing objectives
• Conceptualize the development and production of marketing collaterals including leaflets, posters, brochures, e-newsletters
• Assist with the design of corporate presentation and marketing materials
• Manage the distribution of marketing materials effectively
• Support internal communications initiatives and administrative duties
• Assist with writing, editing and proofing of marketing deliverables

REQUIREMENTS

• Proficient in Adobe creative suite ie. Illustrator, Photoshop, PremierPro etc
• Must be fluent in both spoken and written English, an addition of a fluent second language will be an advantage
• Ability to compile clear, compelling and creative communications materials
• Demonstrate outstanding time management, organizational and follow-up skills
• A team player with the ability to multi-task
• Good interpersonal and communication skills
• Currently pursuing or recently graduated with a recognized degree or diploma in Marketing
• Preferably be able to work 5 days per week for a duration of 6 to 9 months
• Available to start the internship in February 2024

Job Responsibilities:

· To assist the Resident Engineer in supervision and inspection of architectural works on site

· To inspect and monitor quality of architectural finishing materials delivered to site, and quality of workmanship

· To carry out supervision and co-ordination of architectural works of the project and shall exercise all reasonable skill, care and diligence in the discharge of the contract

· To ensure timely submission of shop drawings, technical submittals and material samples by the contractors

· To supervise the execution of the construction works and ensure the works are carried out by the contractors in accordance with contract specifications and drawings, complying with quality and standards

Job Requirements:

· Bachelor degree equivalent or higher, in Architecture or Building Services, Engineering or related disciplines from a recognized institution

· Minimum 2 years of site supervision experience

· Past working experiences in healthcare/residential/institutional building projects is preferred

· Proficient in Microsoft Word and Excel for project update and reports

· Good communication and interpersonal skills

· A good team player and experience in assisting Resident Engineer in supervision of works

Conversant with local construction practices, codes & regulations

Job Responsibilities:

· To assist the Resident Engineer in supervision and inspection of architectural works on site

· To inspect and monitor quality of architectural finishing materials delivered to site, and quality of workmanship

· To carry out supervision and co-ordination of architectural works of the project and shall exercise all reasonable skill, care and diligence in the discharge of the contract

· To ensure timely submission of shop drawings, technical submittals and material samples by the contractors

· To supervise the execution of the construction works and ensure the works are carried out by the contractors in accordance with contract specifications and drawings, complying with quality and standards

Job Requirements:

· Bachelor degree equivalent or higher, in Architecture or Building Services, Engineering or related disciplines from a recognized institution

· Minimum 2 years of site supervision experience

· Past working experiences in healthcare/residential/institutional building projects is preferred

· Proficient in Microsoft Word and Excel for project update and reports

· Good communication and interpersonal skills

· A good team player and experience in assisting Resident Engineer in supervision of works

Conversant with local construction practices, codes & regulations

Responsibilities:

• Assist Superintending Officer in daily close supervision and coordination duties
• To carry out supervision of Land and Marine Soil Invetigation works, Topographic survey and Hydrographic survey.
• Inspect and supervise Contractors’ works and tests to Approved Drawings and Specifications
• Keep quality records of all works, monitor and report on work progress
• Responsible for the consistency of quality assurance inspections and testing for works
• Implement quality assurance plan in a well-coordinated manner
• Coordinate with Contractors, Stakeholders, Authorities, Interfacing Contractors and the like on execution of works

Requirements:

• Diploma in Civil/Structural Engineering
• Registered as Resident Technical Officer with the Joint Accreditation Committee of the Institution of Engineers Singapore / Association of Consulting Engineers Singapore
• 3 years of relevant experience in quality assurance inspections on C&S works for various building/infrastructure projects
• Willing to work on night shifts as and when required

• Greet guests and confirm reservations.
• Provide excellent customer service and attention to detail.
• Maintain positive ongoing relationships.
• Maintain high ethical standards and professionalism.
• Multitask and prioritize as necessary to meet customer needs.
• Represent the company with integrity and dedication.

Attend vessels

Experience in agency operation

Knowledge ICA crew system

Knowledge Cargo Ops

Knowledge of PSA permit

Knowledge of PSA portnet

MPA marinet

Able to work after office hours

Computer Literate

Good communication and interpersonal skills

At least 1 year relevant experience on ICA

Crew System, CArgo Ops and MPA Marinet

Extra Bonus per ship

Position title: Senior Executive/ Assistant Manager, Partnership Communications & Stewardship

Reports to: Manager, Partnership Communications & Stewardship

Location: Singapore

Date: March - July 2024 (Contract Role)

About WWF-Singapore
World Wide Fund for Nature (WWF) is one of the world’s largest and most respected independent conservation organisations. WWF’s mission is to stop the degradation of the earth’s natural environment and to build a future in which humans live in harmony with nature. As one of WWF’s international hubs, WWF-Singapore supports a global network spanning over 100 countries. WWF Singapore works closely with local stakeholders towards a greener and more sustainable Singapore and the region around us. We work to address key conservation areas, such as climate change, sustainable finance, deforestation, illegal wildlife trade, marine conservation, and sustainable production and consumption, through collaboration, education and outreach efforts involving the community, businesses, and governments. For more information, please visit wwf.sg.

Overview of Partnerships Team / Unit

The Partnerships Team develops and builds partnerships and relationships that drive income to support WWF’s conservation goals. The team’s aim is to contribute significant, sustainable levels of philanthropic funding from 1) high-networth individuals (HNWI) 2) trusts and foundations, 3) companies to support the local (Singapore-based) and regional (mainly South-East Asia) conservation, sustainability and education programmes in order to advance WWF-Singapore’s mission.

The team works closely with the Senior Management Team and peers in Conservation, Communications, Sustainable Finance, and Accounting and Finance teams to effectively contribute to the implementation of WWF-Singapore’s partnerships and philanthropic strategy.

Major Duties and Responsibilities:

We are looking for an enthusiastic, self-motivated, people person with a positive attitude that could help manage and steward WWF’s partnerships. This is a maternity cover role and you will be working closely with our core team to drive long-term partnerships with new and existing partners as well as engaging them through different activities.

Primary Role in Stewardship & Communications (85%) Account Management & Relationship Building

• Multitask and manage medium to priority partnerships and ensure that existing partners are stewarded appropriately, resulting in profitable long-term partnerships.
• Maintain open lines of communication with partners and/or relevant stakeholders to foster strong relationships and ensure they are informed.
• Proactively identify partnership-related issues and challenges, communicate and implement timely solutions.
• Map partnership outcomes according to agreement terms and provide regular impact reporting to partners.
• Work with the relevant Project Team to ensure progress of partnership outcomes and deliverables are on track as per agreement.
• Responsible for managing, tracking and spending of funds received by certain partnerships, in close collaboration and alignment with the Project and Finance teams.
• Gather data and insights from the partnerships managed to be shared with the Stewardship Team for the development of long-term partnership strategies and retention plans.

Strategic Partnership Communications

• Work closely with the Partnership Communications lead on communications-related deliverables under partnerships.
• Work together with the Communications Team on development of thought leadership, PR & Media pieces for partnerships.
• To analyse, monitor and explore opportunities to communicate about partnerships through various channels.
• Co-lead the execution of the Annual Partnership Reports to recognise key partnerships and maintain transparency as part of network standards.
• Co-lead the development of the quarterly Partnerships Newsletter to communicate project updates and key highlights to the partnerships database.

Corporate Engagements

• Lead the planning and execution of community or employee engagement activities for corporate partners (eg. Green Talks, Workshops etc.).
• Work with relevant internal and external stakeholders to deliver engagements effectively.

Secondary Role in Engagements & Fundraising (15%) Business Expansion

• Support the Partnership development team with any business development activity as required.
• Identify new opportunities within existing partnership to expand the scope of work and raise more funding for WWF’s conservation work in Singapore and regionally
• Successfully renew existing accounts.
• Perform other duties as required.

Required Qualifications:

• Bachelor’s Degree in Business, Corporate Marketing, Events, Marketing or Communications or any other relevant field.
• Minimum 2-3 years experience in Agency, Corporate Marketing, Client Servicing and/or Event Management preferred.
• Previous work experience in an international NGO sector will be an advantage.
• Fluent verbal and written communication skills in the English language. Bilingual is a plus.

Required Skills and Competencies

• Possess strong account management or client servicing skills
• Adaptable and proactive in managing accounts with minimal supervision. Experience in budget management is a plus.
• Ability to plan workload, estimate timelines accurately and work autonomously in a fast-paced environment.
• Solution-oriented and ability to develop and maintain strong working relationships with internal and external parties of different levels and backgrounds.
• Great listening, negotiation and presentation skills.
• Ability to meet tight timelines and handle multiple projects while meeting the needs of project partners and stakeholders.
• Ability to work in an international and multilingual environment is essential.
• Familiarity with basic softwares such as Google Suites and Microsoft Word, Excel, PowerPoint. Experience using project management and integration tools (eg. Asana, Active Campaign etc.) is a plus.
• Basic design skills and knowledge working with Adobe softwares (eg. Illustrator and Photoshop) is a plus.

Working Relationships

Internal – Ensures intra and inter-department collaboration for the optimal use of resources and organisational alignment. Works closely with the Partnerships Team, and the wider Fundraising, Conservation and Communications Team to ensure partnership deliverables are executed in a timely manner and communicated well.

External – Works with various partners supporting WWF’s work. Coordinates with external vendors relating to events, trips, communication materials and as and when required.

This job description covers the main tasks and conveys the spirit of the sort of tasks that are anticipated proactively from staff. Other tasks may be assigned as necessary according to organisational needs.

Job Responsibilities

1. Passionate FacilitationDemonstrate a genuine passion for facilitating and engaging with children and parents.
   Create a positive and inclusive environment.
   
2. Activity Planning and ExecutionDevelop and implement engaging and age-appropriate activities for children, including camps, monthly events, daily activities, and workshops.
   
3. Operational SupportAssist in maintaining the smooth operation of the facility.
   Cover shifts as needed to support the overall operations of the children's program.
   
4. Customer InteractionAttend to phone calls, emails, and walk-ins promptly.
   Handle reservations and address Member's queries with a friendly and helpful demeanor.
   
5. Administrative TasksPerform administrative duties related to the children's program.
   
6. Ad Hoc ResponsibilitiesUndertake ad hoc tasks and side duties as assigned by the Member Services Manager.
   

Job Requirements

• Minimum 'N' Level
• Possess at least 2 years of customer service experience.
• Able to work on shift hours, including weekends and Public Holidays.
• Good communication, interpersonal and Microsoft skills.
• Good team player.

HOTEL OVERVIEW

Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.

ABOUT OUR COMPANY

At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.

Guest Relations Officer

Guest Relations Officer

Summary of Responsibilities:

• Assist guests with check in and checkout, and other cashiering duties
• Efficient in assisting guests throughout their stay with any requirements, handling guest feedback, provide direction and give suggestions
• Handle guests’ mails, messages, and answering phone calls
• Maximizing room revenue by up-selling to a higher rate category and selling the highest possible rates for walk-in guests
• Provide guidance and assistance to Guest Relations Assistant
• Supervise the Front Office team to personalize the guest arrival/departure experience
• Provide On-The-Job training for new colleagues
• Meet, greet and provide rooming for VIP guests
• Analyze room inventory and monitor rooms count situation
• Attend daily briefings and relevant departmental and interdepartmental meetings
• Ensure the safety, security and loss control policies and procedures are compiled with at the front desk and back office area
• Perform any related duties and special projects as requested by the Front Office Manager/Assistant Front Office Manager/Reception and Duty Manager
• Comply with hotel and department policies and procedures at all times
• Ensure vigilance in regard to in-house credit matters and act upon any discrepancies
• Provide assistance and supervision of the Front Office areas such as Front Desk, Airline Desk, Groups, Rooms Controlling and Lobby Greeters
• Ensure strict compliance of the Credit Card Privacy – PCI
• Ensure strict compliance to the Cash Float SOP

Qualifications

• Minimum ‘O’ Level education
• Minimum 2 years hotel Front Office experience
• Read, Write, Speak English Fluently
• Computer Knowledge, i.e. well versed with windows, internet explorer and word, either POS or PMS system
• Knowledge of Opera will be an advantage
• Presentable, well groomed with leadership quality
• Interpersonal skills to deal with guests and colleagues issues
• Able to work in a team, i.e. caring about other team members and open towards other nationalities
• Adaptable to multicultural guest needs, works with diverse cultures
• Able to work under pressure and independently
• Good interpersonal and communication skills

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

If you feel you are ready for your next professional challenge, apply on: https://careers.accor.com/