Job Description

• Handle inbound/outbound calls/emails on inquiries, feedbacks and complaints
• Ability to understand customers needs and provide appropriate solutions
• Consistently deliver quality service to achieve customers satisfaction
• Ensure proper follow up, escalation & closure of individual case
• Provide accurate product and service information to customers
• Resolve queries efficiently and escalate issues promptly
• Perform KPIs set by Supervisors
• Others duties assigned by Supervisors

Qualifications

• Minimum “O” Levels (one year of relevant work experience will be an advantage)
• Customer service oriented and possesses strong problem solving skills
• Team player, initiative and willing to learn with positive mindset
• Able to adapt changes and work in a fast-paced environment
• Good interaction, communication and interpersonal skills
• Possesses self confidence and ability to multi task
• Willing to work weekends and public holidays

What Will You Do

• Telemarketing or Cold Calls to identify and develop strong clients’ accounts, both new and existing business to achieve sales targets
• Serve with urgency and commitment to support and fulfil clients and candidates needs
• Source suitable candidates via advertising, resume mining, networking and referrals
• Screen resumes, short-list, interview and select the right match of candidates according to clients’ requirements and job responsibilities.

What You Will Need to Succeed

• Communicate and speak well in English
• Competitive, quick on the feet and achievement-oriented.
• Result-oriented and sales-focused.
• People-oriented with excellent customer service skill.
• Meticulous and attention to detail.
• Able to work independently and a team player
• Able to multi-task and perform under stress.
• Possess high energy level and enjoy working in a fast-paced environment

Responsibilities

• Sale of cards and allied products located at various MRT stations bus interchanges
• Assisting in top up, card refunds or card claims
• Ad hoc duties

Requirements:

• Minimum GCE ‘N’ or ‘O’ Level
• Customer service mindset
• Good communication skills
• Must be comfortable with handling cash
• Willing to work rotating shifts, weekends and Public Holidays

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Responsibilities:

· Answer incoming calls from customers needing assistance in a variety of areas.

· Fulfill customer service functions.

· Answer questions, give explanation, and solve problems for customers.

· Complete special projects as assigned.

Requirements:

• Min GCE N/O Levels in any field
• Office hours, 5 days job
• No experience needed! All training provided
• Required to start work immediately

Interested candidates please send your updated resume to:

[email protected]
Attn: Call Centre Officer (Healthcare/Shift/ Bukit Merah)#HKA

or call 6736 3280 to look for Kayley
We regret to inform that only shortlisted candidates will be contacted

EA Personnel: Kayley Ng Yin Yi (R1762843)
Company EA Registration Number: Recruit Express Pte Ltd (99C4599)

Our client has a strong presence in Southeast Asia, offering a range of banking services to meet the needs of individuals and businesses in Singapore.

about the job

• Review and process loan applications for bilateral and syndicated loans.
• Generate and analyze reports related to credit exposure, loan utilization and other relevant metrics.
• Identify and assess credit risks associated with loan transactions.
• Collaborate closely with internal and external parties to coordinate drawdown activities and disburse funds promptly.
• Maintain records of all loan transactions and related activities.

skills and experience required

• Bachelor's degree in Banking / Finance / Business Studies or any relevant field.
• Minimum 3 years of experience in credit administration and operations.
• Team player with a keen eye for details and good interpersonal skills.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Our client is a well-established financial institution that offers a diverse range of banking services to its clients. The bank is committed to providing excellent customer service and maintaining high standards of professionalism and integrity.

about the job

• Ensure compliance with KYC regulations and procedures.
• Manage the onboarding process for new corporate clients.
• Maintain accurate records and collaborate with cross-functional teams to streamline the onboarding process.
• Proactively identify and address any KYC related issues to ensure a seamless and compliant customer onboarding experience.

skills and experience required

• At least 2 years of experience in KYC onboarding operations.
• Strong problem-solving skills, with the ability to prioritize and manage multiple tasks effectively.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716