Job Summary:

The Singapore Organisation of Seamen is seeking a dynamic and experienced individual to join as Senior Manager of our Strategic Communications Division. This role requires strong communication and organisational skills, along with the ability to lead and enhance our communication strategies across various platforms and stakeholders.

The ideal candidate needs to have a passion for building and nurturing relationships with our stakeholders, and have a strong background in content writing, corporate communications, public relations or related fields and team leadership.

This is a full-time and permanent position reporting directly to our senior leadership.

Responsibilities:

• Lead, manage and mentor the strategic communications team in shaping and maintaining the image and reputation of the organisation.
• Lead the development and execution of effective communication strategies that enhance the organisation's visibility, public image and outreach.
• Oversee the production of content for newsletters, social media platforms, and press releases.
• Provide crisis communication support and act as a media liaison when necessary.
• Collaborate with senior leadership to align communication strategies with the organisation's broader objectives.
• Oversee corporate photography for events and ensure visual documentation aligns with the organisation’s standards.
• Stay updated on industry trends and best practices to ensure the strategic communications division remains innovative.
• Travel when necessary for overseas assignments.
• Other duties that the role may require.

Qualifications:

• Education: Bachelor’s degree in Communications, Marketing, Public Relations, or related fields.
• Experience: Min 3 years of relevant experience in a leadership role within corporate communications, public relations, or a similar field

Knowledge and Skills:

• Proven experience in corporate communications, media relations, and content management.
• Proven track record of managing and developing teams to achieve high performance.
• Excellent content writing and communication skills.
• Proficiency in social media management, corporate content administration, and newsletter production.
• Proficiency in crisis communication strategies and public relations best practices.
• Ability to think strategically while focusing on day-to-day operations and results.
• Ability to work independently and collaboratively, meeting deadlines and managing multiple tasks.
• Proficiency in digital tools and platforms for communication (e.g., CMS, Adobe suite, social media tools).
• Adapt to working in a fast-paced environment and changing communication needs.

1. IT Technical Responsibilities

1. Maintenance, administration and monitoring of Servers
2. Perform Server administration and management of windows servers, VMWare, AD Domain services, AD Certificate services, DHCP, DNS, MS Exchange and Email filtering
3. User account creation and deletion for Windows, Emails, BT, VPN, Messenger and door access
4. Maintenance/ Administration of Network Infrastructure
5. Maintain and update firewall settings
6. Monitor and maintain computer systems and networks, routers, switches, voice circuits, leased lines, telephone lines, etc for the smooth operations of the Company
7. Assist IT Manager in implementing information and cyber security and control structures
8. Handle system backup, storage management and system recovery.
9. Conduct servers backup (daily/weekly/monthly backup)
10. Handle renewal of maintenance services for IT equipment/ software licenses
11. Perform tests and evaluations on new software and hardware
12. Liaise with vendors for IT equipment purchase and technical support
13. Liaise with vendors for new voice circuits, leased lines, data subscriptions, etc
14. Check invoices from vendors & perform cost allocation (Voice circuits & data subscription) for Finance
15. Provide desktop support duties
16. Workstation and trading phone setup for new users
17. Install and configure computer hardware, software, systems networks, printers and scanners, etc.
18. Provide technical support for User Desktops, BT Trading system, voice circuits, etc across the company (in person or over phone)
19. Support of desktop applications like Bloomberg and Refinitiv related applications
20. Troubleshoot hardware and software issues
21. Rollout Windows updates and patches
22. Regular checks for PC and Server OS patches and updates

2. Others

1. Assist in office renovation
2. Shifting of User positions or desk positions
3. Perform duties of an SMO – Safe Management Officer (acting as a back-up for the main SMO)
4. Any adhoc assignments by Management

Requirements:

- Minimum Diploma in Information Technology related field

- Minimum 1 year of experience

- Experience in firewalls, routers and switches configurations

- Experience in MS Active Directory Account, MS Exchange, VMWare and Linux administration

- Meticulous, resourceful, independent, good interpersonal skills and sense of responsibility

- Possess MCSA, MCP, CCNA knowledge and working experience in financial sector will be added advantage

- Good interpersonal skills

- Willingness to work on weekends and public holidays occasionally

Responsibilities:

• General administration and coordination of all building trade, site staff relating to rostering of duties.
• Coordination of building and M&E equipment maintenance program.
• Liaison with government authorities/statutory boards, architects, engineers and other divisions on matters relating to management and maintenance of buildings.
• Preparation of estimates for repair works, work specifications, invitation for quotations, recommendations of the award, supervision of completed works including drafting of contract documents.
• Regularly review contract specifications such as those of cleaning, security, landscaping etc. and make recommendations for upgrading.
• Conduct regular inspections of all common areas, equipment, public walkways, external facade etc.
• Frequent check and act against the encroachment of common properties.
• Create and maintain good rapport with tenants/occupiers and attend to their feedbacks and enquiries.
• Prepare minutes of meetings and attend to emergency situations in Building.
• Any other duties assigned from time to time.

Requirements:

• Minimum O levels with at least 2 years of experience in Building / Facilities / Property Management.
• Fresh graduate with Nitec / Diploma in Building / Facilities / Property Management / Engineering and other relevant courses are welcomed to apply
• Good verbal and written communication skills to front and liaise with all levels of landlords / tenants
• Good interpersonal skills to build good relationships with stakeholders and clients
• Positive learning attitude, meticulous and a good team player
• Proficient in computers and Microsoft Office
• Open to work 5.5 day

Interested candidates, please submit your application with resume including the following information:

1. Last drawn/ Current salary.
2. Expected salary.
3. Notice Period.

Company Description

QSS Safety Products is a safety solutions provider for the workplace and household, and it has a comprehensive range of protective equipment that conforms to major quality standards. Established in 1960, QSS is committed to safety and has won numerous awards and garnered the trust of clients from all over Asia, as well as the UAE, Fiji, and Spain. Our vision is to be Asia's most reputed comprehensive safety solution provider for the workplace and household.

Overall Objectives

Maintain the highest level of customer satisfaction based on business interest and administration. Deliver customer service support to internal and external overseas & local customers to ensure overall customer satisfaction. Promptly process all enquiries, orders, and customer complaints with solutions and company interest.

Core Responsibilities

• To manage and be attentive to priority overseas sales matters and after-sales service. Provide strong support to business development in achieving business development sales targets and higher growth.
• To handle daily inbound calls efficiently to promote customer care and to help customers resolve their queries.
• To handle walk-in customer enquiries in an ethical and informative way to promote QSS’s products, and process the necessary document required.
• To make telesales calls from the company database periodically to promote QSS products. Otherwise, support the field sales team by channelling quotations to clientele upon their request.
• To liaise with overseas customers and shipping agencies and prepare and process sales orders, shipping documents, and other related documents to complete the shipment.
• Coordinate sales activities with overseas customers and the other relevant departments to ensure prompt and accurate delivery of goods.
• To develop a good rapport with overseas and local customers, be knowledgeable of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude.
• To give appropriate, relevant and accurate information to customers. Advise and update customers on inventory, packaging and delivery schedules.
• To be proactive in returning all phone calls and updating any request made by the customers into the system to complete the task without fail.
• Updating of new and required information given by customers such as new product purchase, change of address, person in charge, etc. To ensure an accurate record of required customer information in the system.
• Any other ad-hoc duties assigned by the immediate manager.

Job Requirements

• `O` level in any discipline or relevant experience in sales and marketing.
• Minimum 1 year of working experience in the customer service industry.
• Good interpersonal skills and customer service orientated.
• Competent in Microsoft Office
• Efficient for both English and Mandarin.
• Excellent communication skills and ability to work independently or with minimum supervision.
• Analytical, creative and good problem-solving skills
• A good Team player.

Key Deliverables

• Perform customer service efficiently and effectively. Maintain a higher level of customer satisfaction.
• Analyze and rectify customer concerns using established procedures, and devise programs to improve on existing customer service to the customer before the company's interest.
• Attentive to customer’s complaints, and needs and providing the best knowledge solution.

If you are interested, please submit your resume with your expected salary through the submission link.

What are the advantages of working for our company?

• Opportunity for Training and Career Growth
• Harmonious Culture and Working Environment
• Performance recognition rewards
• Team-bonding activities
• And many more!

1. JOB DESCRIPTION

Job Title

Guest Relations Executive

Job Description & Requirements

Job Summary

Responsible in satisfying hotel guests’ needs through attending to their enquiries and providing solutions and good customer service.

Duties and Responsibilities

• Performs check-ins and check-outs.
• Ensure all reservations are entered in timely and accurate manner.
• Handles guests enquires and complaints.
• Attend to customer's need and ensure customer satisfaction.
• Follow up on email enquiries.
• To work closely with Housekeeping and Maintenance Department
• To carry out our duties and responsibilities assigned.
• This role will report to the Hotel Manager.

Job Requirements :

• Candidate must possess at least Higher secondary/Pre-U/A level/College in Hospitality/Tourism/Hotel Management or equivalent.
• 1 year work experience required.
• Preferably Entry Level specialized in Hotel Management/Tourism Services or equivalent.

The Palawan @ Sentosa

The Palawan @ Sentosa is the Shangri-La Group’s first lifestyle and entertainment precinct on Sentosa Island in Singapore. Designed for visitors to explore, play and bond, the iconic beach playground will be home to several new-to-Singapore leisure activities such as gamified electric go-karting and a floating aqua park. Enjoy unique dining experiences at a terraced beach club, a family beach club and gourmet food trucks poised to provide delicious fare along with the perfect setting for friends and families to relish island vibes.

We are looking for Senior Technical Officer to join our Beach Club team!

As the Senior Technical Officer we rely on you to:

• Maintain electrical and mechanical plant & equipment of the attractions
• Assist in assigned work requests within the attractions
• Highlight technical issues that require attention
• Support Director of Engineering in work requests

We are looking for someone who:

• Has a passion for Engineering
• Understands Engineering equipment
• Enjoys taking on a new challenge
• Willing to work shifts
• Has a Certificate in Engineering or equivalent qualification
• A motivator and a self-starter

We Offer

• 5-day work week
• Learning and Development opportunities for career development
• Medical and insurance coverage
• Special employee discount within Shangri-La Group
• Duty Meals

If you are the right person, what are you waiting for? Click the apply button now and be part of the pioneering team!

JOB DESCRIPTIONS

• Assist in administrative duties pertaining to student and course registration matters.
• Provide professional service and advice to achieve customer satisfaction.
• Assist customers with their queries and concerns with a service-oriented attitude.
• Actively promote the organisation’s programmes to prospective customers in a professional manner.
• Assist and follow-up with prospective or existing customers to promote new subjects and courses.
• Work towards company sales targets and to maximise retention
• Handle customers enquiries, enrolment, payments and maintain accurate files for auditing.
• Establish a good rapport and build relationships with both prospective and existing customers.
• Assist Centre Manager in other duties.
• Attend company’s meetings when required.
• Any other tasks as assigned from time to time.

REQUIREMENTS

• Minimum ‘N’ Level
• Able to commit on both weekends
• Professional attitude and appearance
• Strong interpersonal and communication skills
• Proficient in technology and computer literate with MS Office
• Self-driven, independent, team player with strong service mindset

Job Description:

• Customer Support : Serve as the main point of contact for our customers, handling inbound calls, emails, and messages promptly and professionally. Address customer inquiries, requests, and complaints in a friendly and helpful manner, striving to provide effective solutions and ensure customer satisfaction.
• Order Processing : Receive and process customer orders accurately and efficiently. Collaborate with the sales and logistics teams to ensure timely delivery of orders, track shipments, and communicate any delays or issues to customers proactively.
• Product Knowledge : Develop a strong understanding of our fresh flower inventory, including various types of flowers, seasonal availability, and pricing.
• Relationship Building : Build and maintain strong relationships with our clients through regular communication and personalised assistance.
• Problem Resolution : Handle customer complaints or escalations effectively, investigating the issue, and finding suitable resolutions. Liaise with internal departments, such as quality control or operations, to address customer concerns promptly and ensure continuous improvement.
• Database Management : Maintain accurate customer records, update contact information, and track interactions in our ERP system.

Requirements:

• Good verbal and written communication skills.
• Strong problem-solving and conflict resolution abilities.
• Ability to work under pressure and handle multiple tasks simultaneously.
• Proficiency in using ERP software and other relevant tools.
• Knowledge of fresh flowers, floral industry, or horticulture is advantageous.
• Flexibility to work occasional weekends or extended hours during peak seasons.

You will join our Regional Market Development Centre (RMDC), taking care of developing region such as Bangladesh; Sri Lanka; Cambodia; Myanmar, etc, to develop and execute marketing communication strategies. This role involves coordinating with local teams and branches, to help transform ideas into visually stunning designs creatives for our shopfront as well as communications to the public. Doing so would help ensuring our brand consistency across all channels. In addition, we are also looking for someone who can manage and coordinate small events that leaves lasting impression to our clients.

We will give you the experience and exposure you need to build your career and personal brand, by providing training and coaching.

What you will be doing

Shopfront design:

• Develop innovative and eye-catching designs for our shopfront displays. As well as collaborate with the marketing team to align shopfront visuals with our brand identity.

Creatives artwork design:

• Create engaging graphics and artwork for our social media platforms. Ensure all designs are on-brand and optimized for various digital formats.
• Design promotional posters for events, sales, and campaigns.

Content Creation:

• Collaborate with our marketing & sales team to produce localized content for various channels, including digital, print, and social media.

Brand Consistency:

• Ensure all marketing materials align with the brand guidelines and messaging.

Event Coordination:

• Plan and manage events, trade shows, and promotional activities in the region. Collaborate with vendors, manage logistics, and ensure a smooth event experience.

Budget Management:

• Assist in managing the marketing budget and track expenditures.

Performance Analysis:

• Monitor and report on the effectiveness of marketing campaigns, using data to optimize future efforts.

Stakeholder Collaboration:

• Work closely with internal teams and external partners to ensure seamless execution of marketing initiatives.

What you should have

• A Bachelor’s degree in Marketing, Communications, Business, or a related field.
• Minimum of 3-5 years of experience in marketing communications will be good.
• Certification in Digital Marketing or Project Management will be advantageous.
• Strong understanding of digital marketing and social media platforms.
• Excellent written and verbal communication skills.
• Strong creative design sense and ideas
• Proficiency in creative tools and software (e.g., Adobe Photoshop and Premiere etc).
• Project management skills with the ability to multitask and meet deadlines.
• Coordination and management skills especially working with vendors and internal stakeholders

What will help you succeed

• A creative thinker with a strategic mindset.
• Detail-oriented with good organizational skills.
• Able to work independently and as part of a team.
• Culturally sensitive and adaptable to different market dynamics.

Benefits you will have

• Flexible work arrangement (because we understand Life happens)
• Comprehensive medical benefits (including physical health screenings and term life insurance benefits)
• AWS and variable bonus
• Special staff purchase rates
• Flexible benefits (so you can claim for that staycay or gym membership you’ve been eyeing)
• Corporate social responsibility time off for 1 day each year to volunteer for a charity of your choice
• Milestone gifts (such as long service award and marriage gift because we want to celebrate both your professional and personal milestones)
• Wellness activities to promote healthy lifestyles
• Curated training programmes to encourage continuous professional development

At Sony, we strive to create a place for you to realise your potential and inspire you to make positive impact through innovation, smart collaboration and boundless curiosity. We are looking for people who believe that they can enrich lives and help us achieve our purpose – fill the world with emotion, through the power of creativity and technology.

Are you a fresh graduate or just finish NS? Looking for a career with no experience? Be part of the largest fleet of Auxiliary Police in Singapore.

For the first time, we are giving a boost to our bonus for the first 100 candidates!

Details:

· MONTHLY up to $5,120

· JOINING BONUS $35,000*

· Able to Choose Reporting Base: Lakeside / Bedok South / Changi Airport

· Fresh Grad / Fresh out of NS / No Experience welcomed to apply!

· Salary during Training!

· Stay Out Training!

Responsibilities:

· Provide Armed Protection

· Carry Out Enforcement Assignments

· Guarding & Patrolling of Restricted Areas

· Crowd & Traffic Control

· Escorting High Value Cargo and Vehicles

Requirements:

· Minimum 3 N Level passes (or 5 × Level 5 in WPLN)

· Nitec and above qualify for higher direct entry rank

· Singaporeans only

· Able to pass IPPT!

· Vehicle License added advantage for Outrider/Driver roles

· Able to commit 12-hour shift (Including Weekends and Public Holiday)

Benefits:

· Medical, dental and insurance benefits

· Staff corporate rates, discounts and recreational passes for staff and family

· High career prospect with horizontal and vertical growth!

Interested parties please feel free to send your details to 8498 6788 or click Apply.

Alternatively, walk in and quote “JAYE”

Certis Commonwealth @ 6 Commonwealth Ln, Singapore 149547

Monday to Friday, 9am to 5pm

We regret that only short-listed candidates will be notified.

Core Responsibilities:

• Work as part of Taxi Coordination Team to ensure the smooth operations of Taxi stands in the terminals including managing a continuous supply of taxis towards the taxi stands and directing taxis to individual taxi bays, seamless coordination between Taxi stands, and smooth allocation of passenger to taxi based on First-in First Out principal.
• Perform the assigned role (DG, RM, TSC, QM) according to the established SOP.
• Manages and control the passengers flow at the taxi queuing area.
• Compliance to SOP and Safety Standards when assisting passenger.
• Any other duties as assigned by management.

Periodic Duties:

• ·Suggest alternate transport mode to passenger.
• ·Taxi diversion to other terminals / Taxi stands.
• ·Attend to enquiries of passenger.

Job Specifications (Qualifications/Experiences):

• Understand basic written/spoken English and/or a secondary working language.
• Customer-service oriented with good communication skills.
• Neat and presentable.
• Adaptable to change and a good team player.
• Comfortable to operate in a fast-paced environment.

3 Shift available

• S1 630am to 2.40pm
• S2 210pm to 1030pm
• S3 1020pm to 640am

Job Description

• Operate the power plant according to procedures and requirements including but not limited to starting, loading, unloading and shutting down the complete plant and systems
• Support the ASCE/SCE/PSCE to meet the contractual, technical and commercial set-up and operation of the Power Station
• Have sound knowledge of the safe operating parameters, controls, precaution and safety interlocks when starting and loading plant equipment so as to avoid damage and to be able to run the plant in the most efficient manner
• Plant process conditions troubleshooting, analyzing and testing when necessary
• Able to manage, monitoring and control the plant process operation from control room DCS
• Record plant operating data and report defects and abnormalities
• Carry out isolation/normalization of equipment as require by the Permit To Work System
• Understand and familiar with Plant Chemistry including handling of plant waste discharge
• Carry out plant change-over and conduct testing of equipment to meet statutory compliance and best industry practices
• Input to and liaison where necessary for long term Station planning
• Assist to implement modern O&M practices, tools and techniques for safe, reliable and efficient Power Station operation and to fully utilise all Power Plant’s contractual energy, fuel and utility supply agreements
• Assist to establish and implement mandatory O&M policies and procedures to meet all Station, company and legislative requirements
• Assist to fully develop and utilize the CMMS for efficient and effective Power Station operation practices
• Fully utilizing the CMMS to ensure all operation activities and experiences are recorded to comply with station, legislative and company policy requirements
• Assist to implement a Quality Management System as applied to the Power Station
• To assist fully with and help implement and manage all Health, Safety and Environmental practices
• Communicate with Regulatory and Authority on all operation matters on a timely manner
• To take part in training both on and off site, to be trained and to train others as required
• The post holder will be expected to comply with all company and legislative health requirements relevant to their duties and responsibilities
• To undertake additional duties and responsibilities as deemed necessary by the ASCE/SCE/PSCE
• Such other duties and responsibilities as may be reasonably requested by your immediate supervisor / the head of department from time to time

Job Requirements

• Possess at least a Diploma in a relevant engineering discipline
• Relevant competency certificate as issued by the Singapore regulatory authority, or education leading to this will be advantageous
• At least 6 years of working experience in Power Station Operations (ideally on a CCPP)
• Ideally involved in the technical and maintenance aspects of Gas Turbines, with some experience in the erection, commissioning and initial start-up phases of a modern Power Station
• Knowledgeable and experienced in Health, Safety and Environmental practices
• Willing to work in Jurong Island and on 12-hour rotating shifts
• Transport provided at Jurong East MRT station

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Guest Experience Officer to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Provide courteous and efficient service, striving to fulfill each guest's request whenever possible. Ensure all telephone calls are answered promptly, within three rings.
• Be well-versed in all room types, rates, and availability, and up-sell services whenever possible.
• Take ownership of guest issues, addressing complaints promptly and in line with established procedures. Report to a supervisor for further follow-up if needed, and complete glitch reports when necessary.
• Ensure the safety and security of guest rooms by following emergency and fire procedures, and encourage guests to use Safe Deposit boxes (El-Safe) in accordance with hotel policies.
• Be knowledgeable about hotel facilities, functions, major city attractions, and events to provide guests with accurate information. Maintain a professional, courteous relationship and effective communication with all hotel personnel.

Requirements

• Minimum O Level
• Willingness to work rotating shifts.
• Min 1-2 years of customer service experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Our client is a global MNC in real estate and investment management. Due to business needs, they are now recruiting a Property Officer be part of their Facilities Team for ongoing transformation projects.

Duties of Property Officer:

• Assist in day-to-day property maintenance and operational support.
• Oversee preventative maintenance and ensure timely completion of tasks.
• Monitor vendor performance to confirm services meet established KPIs.
• Organize and oversee minor repair and improvement work.
• Obtain quotations and coordinate with contractors for repair tasks.
• Maintain accurate records and standardized systems on-site.
• Be on-call to respond to emergencies and urgent breakdowns.
• Supervise major repair work and assist in annual electrical shutdown events.
• Conduct inspections for building and equipment upkeep.

Requirements:

• Nitec / Diploma in related field
• Relevant experience with Facilities Management / Commercial Building settings

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Full-Time

Company Overview:

Our Company is a leading IT company. We are committed to innovation, growth, and delivering exceptional value to our clients. We are seeking a visionary and dynamic Chief Technical Officer (CTO) to lead our technology strategy and drive our technological vision forward.

Position Overview:

The Chief Technical Officer (CTO) will be responsible for overseeing all technical aspects of the company, including product development, software architecture, technology strategy, and IT operations. This role requires a strategic thinker who can align the company’s technology with its business goals, lead a high-performing technical team, and ensure the delivery of scalable and innovative solutions.

Key Responsibilities:

- Technology Leadership: Develop and execute the company’s technical strategy in alignment with business goals. Identify and implement innovative technologies that give the company a competitive advantage.

- Team Management: Lead, mentor, and manage a team of engineers, developers, and IT professionals. Foster a culture of innovation, collaboration, and continuous improvement.

- Product Development: Oversee the design, development, and deployment of products and services. Ensure that products are delivered on time, within budget, and meet quality standards.

- Strategic Planning: Collaborate with executive leadership to define business strategies and objectives. Provide insights on technological trends and advise on the potential impact on the company’s operations and strategy.

- Budget Management: Develop and manage the technology budget. Ensure cost-effective use of resources while maintaining high-quality technology standards.

- Risk Management: Identify and mitigate technical risks related to data security, system reliability, and project delivery. Ensure compliance with industry regulations and standards.

- Vendor Management: Evaluate and manage relationships with external vendors and partners. Negotiate contracts and ensure service level agreements (SLAs) are met.

- Innovation and R&D: Lead research and development efforts to explore emerging technologies. Evaluate their potential application to enhance products, services, and processes.

Qualifications:

- Bachelor’s degree in Computer Science, Engineering, or a related field; a Master’s degree or MBA is preferred.

- Minimum of 10 years of experience in a senior technology leadership role, preferably as a CTO or similar.

- Proven track record of managing and scaling technical teams.

- Strong understanding of software development, architecture, and agile methodologies.

- Experience with cloud computing, data analytics, cybersecurity, and emerging technologies.

- Excellent communication and interpersonal skills, with the ability to work effectively with both technical and non-technical stakeholders.

- Strong problem-solving skills and the ability to make decisions under pressure.

Preferred Qualifications:

- Experience in IT industry.

- Knowledge of regulatory requirements in IT industry.

- Experience in scaling startups or leading technology transformations in established companies.

Description

Do you thrive in a fast-paced environment where every call counts? Look no further!

We are seeking a dedicated and experienced Customer Service Executive to join our client in the Government industry.

Contract Period: 2 Months (Extendable)

Job Responsibilities:

• Focuses on handling customer inquiries primarily via phone, providing efficient and direct solutions in a fast-paced, transactional environment.
• Representatives manage calls while utilizing customer management software (CRM), updating systems, and referencing knowledge bases to resolve issues effectively.
• assist with User Acceptance Testing (UAT) to ensure new systems meet customer needs and operate smoothly.

Job Requirements:

• Willingness to take on various tasks and adjust to changing work demands.
• Prior experience in a customer service position/call centre will be an added advantage.

We regret to inform that only shortlisted candidates will be contacted.

I hereby give consent to Certis CISCO Security Pte Ltd and its subsidiaries to access my job application for the position applied and other positions that I may also be considered for and to use and disclose my personal data submitted in or as part of my job application to law agencies, government representatives and prospective clients. (DATA PROTECTION: The Company is committed to respect the statutory rights to privacy of all job applicants. However, we obtain, monitor, process and disclose personal information regarding employees and prospective employees to meet our need and according to applicable laws. For more information on our Personal Data Protection Policy, please visit https://www.certisgroup.com/privacy-policy)

EA Personnel Name: Ong Siow Mei Marilyn
EA Personnel No: R1105901
EA License No: 11C3955

Responsibilities:

• Assist the Building Manager in the overall day to day maintenance and operations of the building
• Monitor and ensure the systems operate efficiently and safely and in accordance with the design specifications and intent.
• Monitor & supervise the execution of Preventive Maintenance Plan.
• Procure building parts for repairs and replacement.
• Administer PTWs.
• Vendor management and verify works upon completion.
• Coordinate and supervise maintenance activities to ensure contractors / vendors and technicians complete all repair and maintenance work within the required timelines and standards.
• To review and recommend for approval cost-saving or cost-effective measures to reduce water and electricity consumption or measures that would increase durability of building systems.
• Assist the Building Manger in the calling of tenders and quotes, OH&S, (EEO) issues, assist in root cause investigation and resolution of operational issues , negotiation and contracting.
• Contribute to the development and fulfilment of asset strategies by developing asset strategies and plans.
• Work with the team to realize the client’s asset plan expenditure savings targets.
• Deliver an exceptional quality of service to the client, as reflected by client feedback.
• Contribute to the team in ensuring the property asset management service offering is developed, implemented, achieved, and maintained.
• Contribute to timely and accurate delivery to the information for the asset plan, management reports, client’s Annual Reports, Business Plans / overheads and others as required by the management company, relevant authorities, and the client.
• Work with the team in ensuring that there are no major risks associated with public liability, fire and lift safety, essential services, non-essential services, the staff and office and contractors. This includes addressing all issues within the appropriate timeframes and ensuring the clients risk management plan is in place for the asset, particularly covering contractors and the management company team.
• Ensure contractors, vendors and technicians complete all repair and maintenance works and soft services within the required timelines and in accordance with the standards set by OMS/Management or required by relevant Codes of Practice.
• Assist the team in tenants’ fit out request, review and handing and taking over of tenant premises.

Requirements:

• Diploma in Building Services/ Real Estate or its equivalent.
• Minimum 3 years of working experience.
• Good interpersonal and communication skills.
• A team player who is flexible and dependable.
• Good organization, problem solving and communication (verbal and written) skills.

EA Personnel Name: Jackie Ng
EA Personnel No: R22109024
EA License No: 95C5411

Your are expected to be a determined and hardworking individual.

If you have no relevant experience or is a housewife, we expect you to learn fast and adapt quickly.

**And you must have a preference to work from home.

Job tasks include:

- communicating with new prospects and arrange sales appointments

- follow up with existing clients to ensure they are happy with our service

- coordination work between sales and administration service

- you are expected to work FROM HOME, so you must be disciplined and independent.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

• Answering customer questions, providing information, taking and processing orders and addressing complaints.
• Co-ordinating with project sites and office support activities.
• Assist with filing, scanning and photocopying of documents
• Compiling and maintaining records of business transactions.
• Any other ad-hoc duties as required.
• Positive attitude, pro-active in working, able to work independently.

- Assist and enforce sites to implement site health and safety plans

- Perform health and safety audits on sites

- Conduct periodic health and safety training for site personnel

- Maintain company's health and safety statistics and records

- Liaise with Government Agencies on health and safety issues, application of factory permits and other safety statutory requirements for compliance by sites

- Update Management on new and current health and safety matters

- Investigate all accidents which occurred and recommend appropriate health and safety measures to prevent their occurance

- Assist Senior Project Manager / Project Manager on all site safety matters

- Ensure that the OHS Management programmes are effectively implemented and maintained

- Promote awareness among staff, workers, contractors, suppliers and etc

- Conduct and plan safety training awareness programmes

- Monitor strict compliance of “Permit to Work” system at worksite & explain the importance to workers at the time of safety talk/tool box meetings

- Coordinate Environmental Control Committee Meeting and implement all environmental control programmes

- Maintain mandatory records and other documentation as required by the regulatory authorities

- Ensure compliance of operations with NEA and EHS regulations

- Prepare Site Environmental Control Report on a regular basis

- Conduct environmental control audit and investigations

- Ensure compliance with environmental regulations, develop environmental control plan, site clean-up plans & monitor their completion

Requirement

• Possess a valid WSHO & ECO registration with MOM & NEA respectively
• Minimum 5 years experience in Singapore building construction projects
• Preferably with relevant experience working as WSHO in HDB's New Built project

Contract Period: 3 Months - 2 Jan 2025 to 31 March 2025

Deployment: Monday to Saturday: 8.00 am to 5.00 pm

Location: Jurong Pier Substation

Nature of work: Construction

Scope of works:

The general scope of works includes but limited to,

• Developing and implementing health and safety policies in a workplace.
• Conducting risk assessments and ensuring necessary safety measures are in place.
• Providing health and safety training to employees and management.
• Monitoring and managing potential hazards in a workplace.
• Ensuring a company is in compliance with all health and safety regulations.
• Managing emergency procedures like fire drills and first aid.
• Keeping records of accidents, incidents and producing statistics for managers.

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Guest Experience Officer to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Provide courteous and efficient service, striving to fulfill each guest's request whenever possible. Ensure all telephone calls are answered promptly, within three rings.
• Be well-versed in all room types, rates, and availability, and up-sell services whenever possible.
• Take ownership of guest issues, addressing complaints promptly and in line with established procedures. Report to a supervisor for further follow-up if needed, and complete glitch reports when necessary.
• Ensure the safety and security of guest rooms by following emergency and fire procedures, and encourage guests to use Safe Deposit boxes (El-Safe) in accordance with hotel policies.
• Be knowledgeable about hotel facilities, functions, major city attractions, and events to provide guests with accurate information. Maintain a professional, courteous relationship and effective communication with all hotel personnel.

Requirements

• Minimum O Level
• Willingness to work rotating shifts.
• Min 1-2 years of customer service experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

We are seeking a meticulous and experienced contractor to provide Claims Verification Services. The contractor will verify claims, ensure compliance with procedures, and liaise with stakeholders to facilitate accurate and timely claim processing.

Key Responsibilities:

• Verify claims against supporting documents based on the Standard Operating Procedures (SOPs).
• Ensure completeness of claims and supporting documents, checking scanned or photocopied records.
• Ensure timely and high-quality service delivery to meet client expectations
• Verify 100% of qualifying expenses to ensure accuracy and compliance.
• Communicate effectively with internal stakeholders to resolve claim discrepancies.
• Maintain proper records and documentation for all claim verification activities.

Requirements：

• At least 3 'A' level passes or a Diploma in any discipline.
• A minimum of 2 years of experience, preferably in administration, finance, or operations.
• Exceptional attention to detail and ability to verify large volumes of data accurately.
• Proficient in Microsoft Office applications (e.g., Excel, Word).
• Strong communication and interpersonal skills for effective liaison with multiple stakeholders.
• Independent, organized, and able to meet tight deadlines without supervision.

• Salary : Up to $2000
• Working Location : Kaki Bukit
• Working Days & Time: Mon- Fri | 8:30am - 6pm (including 1 hour break)

Job Responsibilities

• Provide general administrative/clerical duties and support
• Liaise with stakeholders if any discrepancy is found
• Scanning of documents
• Any other assignments

Job Requirements

• Minimum O 'Level and above
• At least 1 year admin exprience
• Must be proficient in Microsoft Office (Word, Excel etc.)
• Singaporean/PR