Our client is a global leader in gateway services, who is seeking to recruit a Customer Service Officer (Location: Airport). This position is based in Singapore.

Customer Service Officer (Location: Airport)

Responsibilities

· Oversee and lead a team in managing daily operations, making final decisions on matters of importance to ensure a positive passenger experience and satisfaction.

· Guide, develop, motivate, and mentor both new and existing staff, maintaining the highest service, grooming, and discipline standards.

· Ensure compliance with safety, security, and standard operating procedures of the company, airlines, and airport authorities.

· Assist the Duty Manager in daily deployment based on agreed service standards with the airlines and airport authorities.

Requirements

• A diploma in any discipline
• Good command of written and spoken English
• Pleasant with a cheerful disposition and good interpersonal skills
• Team player in a fast-faced environment.
• Independent and able to multi-task
• Able to prioritise tasks effectively to ensure most important tasks are completed on time
• Able to work on Rotating shifts

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

Spa Outlet

Front Desk / Customer Service Officer

Job Description & Requirements

• To answer phone calls and make customer appointments at outlet.
• To be responsible, maintain, and upkeep proper records and details of customerpurchases.
• Provide after-sales support and attend to customers’ queries when necessary.
• To develop feedback or complaints procedures for customer
• Any other ad hoc duties as assigned

To take and carry out site supervision in accordance to the Project specification and BCA ACT & Regulation, and to the requirement of the contracts with the client.

To supervise in accordance to the Contract Specification and relevant Authorities. To assist the Superintending Officer, SO Rep and/or SRE/RE in all aspects relating to the construction of the projects.

Work closely with RE / SRE on day-to-day site operations.

Must be literate in English and have a good knowledge to use computer, computer software and MS Office.

Registered with JAC as a Resident Technical Officer.

RTO Certificate accreditation by IES/ACES

We’re on a mission to make financial services accessible and effortless for SMEs. As one of Singapore’s latest digital wholesale banks fully regulated by MAS, we’re committed to continuous innovation to bring about simpler, safer and more rewarding financial services.

Responsibilities

• The individual will play an integral role of a support function within the Collections Unit
• Working closely with the Collections Staff and Credit Head, the individual will primarily carry out the following tasks
• Liaising with external parties such as law firms, on legal actions taken on delinquent customers
• Supporting the collections staff on updating system records of our customers, upon receipt of updates from external sources such as the credit bureau, the commercial credit bureau, to name but a few examples
• Consolidation, and Reconciliation of Agency Commissions, Legal Fees, against actual activities carried out by the collections staff
• Other admin activities from time to time.

Requirements

• Minimum Diploma Holder
• Good interpersonal and communication skills
• Preference for individual with experience in the banking / finance industry
• Some experience in Debt Collections (within the banking / finance industry) will be a bonus

To take and carry out site supervision in accordance to the Project specification and BCA ACT & Regulation, and to the requirement of the contracts with the client.

To supervise in accordance to the Contract Specification and relevant Authorities. To assist the Superintending Officer, SO Rep and/or SRE/RE in all aspects relating to the construction of the projects.

Work closely with RE / SRE on day-to-day site operations.

Must be literate in English and have a good knowledge to use computer, computer software and MS Office.

Registered with JAC as a Resident Technical Officer.

RTO Certificate accreditation by IES/ACES.

We have a flexible work from home job as a Human Resource Officer.

Job scope:

• Work from home
• Flexible timing
• Sourcing and recruiting the right people for our organisation
• No cold call required
• Support will be provided
• High incentives of $1000 per successful placement (subject to terms and conditions)

Key Responsibilities:

• Payroll Processing:
• Manage end-to-end payroll processes, including salary computation, statutory submissions, and payslip generation.
• Ensure accurate and timely calculations of overtime, leave, and payroll adjustments while maintaining strict confidentiality.
• Address and resolve payroll-related queries with a discreet approach.
• Liaise with government bodies for statutory submissions and compliance.
• Creating and processing invoices
• Cross-checking invoices with payments and expenses to ensure accuracy
• Managing a company’s accounts payable and receivable
• Sending bills and invoices to clients
• Tracking organization expenses
• Processing refunds
• Working with collection agencies on overdue payments
• Communicating with clients regarding billing and payments

HR Administration:

• Maintain and update employee records with attention to detail and discretion, ensuring data accuracy and compliance with PDPA.
• Handle HR-related inquiries professionally, focusing on payroll, leave, and employee benefits.
• Support HR onboarding processes, including offer letters, contracts, and new hire documentation.
• Assist with HR projects, adapting quickly to changing priorities and evolving needs.
• Compliance & Reporting:
• Ensure adherence to HR policies, procedures, and Singapore labor laws.
• Prepare HR reports, payroll summaries, and statutory filings with precision and confidentiality.
• Maintain a high level of professionalism, always safeguarding sensitive employee information.

Requirements:

• Diploma or degree in Human Resource Management, Business Administration, or related fields.
• Minimum of 2 years of experience in HR administration and payroll processing. Fresh graduates are encouraged to apply.
• Strong understanding of Singapore labor laws and payroll regulations.
• Proficiency in HRIS, payroll software, and MS Office applications.
• Exceptional attention to detail, organizational skills, and discreetly managing sensitive information.
• Adaptable and capable of handling multiple tasks in a fast-paced environment.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

• Position: Aviation Security Officer
• Shift pattern will be 4 working days with 2 days off / 5 days work with 1 day off
• 12 hours permanent shift
• Salary Package

i. Gross salary: up to $2,850

ii. Bonus of $2,500

Job Description

* Screening of passengers at designated zones

* Manual bag checks

* Usage of security screening equipment for screening purposes

* X-ray screening of checked in luggages

* Any other security related roles at Airport

Requirements:

* 1 N Levels / 1 O Level / WPLN 3 x Level 4

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Job Responsibilities

1. Food Safety Management:Develop and implement food safety systems, including HACCP.
   Enforce hygiene and safety protocols in compliance with SFA, MUIS, MOM, and other regulations.
   
2. Inspections and Risk Assessment:Conduct regular inspections of food preparation areas onsite and offsite.
   Identify and assess food safety risks in handling, preparation, and storage.
   Implement corrective actions, training, and preventive measures to enhance safety standards.
   
3. Supplier Compliance:Audit suppliers regularly to ensure adherence to food safety and quality standards.
   
4. Quality Assurance:Update the Quality Management System (QMS) and Standard Operating Procedures (SOPs) to meet regulatory and industry standards.
   Maintain accurate and comprehensive records in compliance with policies.
   
5. Regulatory Compliance:Serve as the primary liaison for audits and inspections by SFA, MUIS, HACCP, and ISO.
   Ensure documentation and records meet hygiene and safety requirements.
   
6. Additional Responsibilities:Support any other assigned tasks as needed.
   

Job Requirements

1. Certifications and Qualifications:SFA Food Hygiene Officer certifications and FSMS certification.
   NITEC Certificate or equivalent in Food Science or a related field specializing in food safety.
   
2. Experience:At least 2 years in Quality Assurance or Food Safety within the F&B or catering industry.
   Familiarity with Singapore’s food safety regulations, including HACCP, ISO, and SFA guidelines.
   
3. Skills and Competencies:Detail-oriented with strong compliance skills in food safety.
   Effective communication skills to train and guide team members.
   

Working Location: Tuas

Job Purpose

To manage the day-to-day activities of the Training and Development and provide a structured and systematic human resources development system, towards developing a high & multi-skill work force that is able to contribute to improvement of the Quality, Delivery & Cost of the company.

Job Nature

Support day-to-day training administration for the Company. Interacts with all levels of staff in the Company with regards to in-house training, external training, on-the-job training and education.

1) Training Needs Analysis and Training Plan

a) Compile the Training Needs for the year

b) Analyze the training needs of staff and develop a total training plan yearly

c) Educate or provide awareness training on Training Needs Analysis as required

2) Training Management and Communication

a) Upkeep of all staff training records

b) Conduct/Coordinate on training such as ISO9000, AS9100, ISO14000, ISO45001, Technical training, Soft Skills & etc.

c) Assist in program design and development for in-house training

d) Source, evaluate and engage external consultants for selected training programs

e) Create training awareness & schedule through internal promotion, intranet & etc.

f) Liaise with government institution for training grants or subsidies

g) Review and recommend policies and procedures to increase the effectiveness and efficiency of the people development functions

h) Control and monitor the total training budget for the company

i) Set up an information system for the people development function to provide pertinent feedback to management

3) Training Evaluation

a) Compile all training evaluation results after each training

b) Provide monthly reports on training results, expenditure & etc.

c) Develop and evaluate all four levels of training and ensure prompt feedback of information

e) Provide half-yearly training report on the Total Training Plan and its effectiveness

f) Comply with the ISO9001, AS9100, ISO4001 & ISO45001 Management system

4) Other Tasks

a) Familiar with Quality Control Circle criteria and able to conduct and facilitate the teams.

b) In charge of Staff Suggestion Scheme and ensure all employees to participate during Quality month

c) Other tasks assigned by superior.

Basic: up to 2.1k (depending on experience)

Working Hours:

• 5 day work week (Mon to Sun)
• Rotating shift - 6.45am to 4pm // 10.45am to 8pm // 1.45am to 11pm

Job description

• Liaise with licensees operating at the driving range.
• Provide feedback on conditions and improvements for golfer enjoyment and assistance during practice.
• Maintain control records of credits transfer for SGA Player/JGDP/Staff/damage cards.
• Coordinate promotional activities and events at the range with the supervisor.
• Recommend sales promotions and activities beneficial to members.
• Monitor and ensure facilities are clean and in good condition.
• Report any issues with the Range Card System and ensure all transactions and cash are accounted for and submitted to the Finance Department.
• Ensure efficient collection and washing of range balls.
• Operate the SkyTrak Launch Monitor and Tablet, including simple troubleshooting.
• Ensure range mats are rotated and clean.
• Ensure driving range baskets are collected and neatly arranged for golfers' use.

Requirements

• GCE “N” / “O” Levels preferred with at least 1 year of experience in similar capacity
• Fair knowledge and experience of golf preferred
• Familiarity with operation of PC Card Sales system is an added advantage
• Possess good interpersonal and communication skills
• Must be prepared to perform shift duties and work on weekends and public holidays

**Staff transport is provided

Location: Sengkang / Punggol

Responsibilities:

• Responsible for the implementation and monitoring of Workplace Safety & Health and Environment Management Systems at work sites.
• Conduct regular WSH inspections and follow-up actions to ensure safety compliance
• Ensure all Health & Safety policies, procedures, rules and regulations are adhered to and are regularly reviewed, updated and communicated.
• Ensure the Company meets its statutory obligations in all areas pertaining to health, safety and welfare at work, including statutory training and reporting.
• Ensure the completion and regular review of risk assessments for all work equipments and operations.
• Ensure all accidents are documented, investigated and recommended improvements implemented.
• Coordinate the development of health & safety policies, systems of work and procedures.
• Inspect project sites to ensure safety measure are being carried out at all times.

Requirements：

• At least 3 years of experience as a Workplace Safety and Health (WSH) Officer, preferably with LTA / MRT projects
• Certifications in Workplace Safety and Health Officer (WSHO) with MOM.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to ref45(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Rachel Tang Sue Leng

EA Personnel Reg No: R24121588

To take and carry out site supervision in accordance to the Project specification and BCA ACT & Regulation, and to the requirement of the contracts with the client.

To supervise in accordance to the Contract Specification and relevant Authorities. To assist the Superintending Officer, SO Rep and/or SRE/RE in all aspects relating to the construction of the projects.

Work closely with RE / SRE on day-to-day site operations.

Must be literate in English and have a good knowledge to use computer, computer software and MS Office.

Registered with JAC as a Resident Technical Officer.

RTO Certificate accreditation by IES/ACES.

* Act as the figurative head of the organization when communicating with stockholders, government entities and the general public.

* Lead the development of the organization’s long- and short-term strategies.

* Manage overall operations and make major decisions affecting the organization.

* Manage the organization’s resources.

* Negotiate or approve agreements and contracts for the organization.

* Manage company organizational structure.

* Communicate with the board of directors.

* Assess and minimize risks to the company.

* Set strategic goals.

* Provide company-wide leadership.

* Serve as the company’s primary spokesperson.

* Identify and address companywide problems.

* Develop and uphold the company’s culture and mission/vision.

* Implement strategic plans by working with senior stakeholders.

* Evaluate and track the success of the company in reaching its goals.

Job Summary:

We are seeking a highly organized and proactive Claim Officer to support our project management team in coordinating and overseeing various administrative tasks. This role involves preparing and submitting permits, managing documentation, preparing meeting minutes, and facilitating communication between construction teams, project managers, and other departments. The ideal candidate will be detail-oriented, able to handle multiple tasks simultaneously, and possess strong communication skills.

Key Responsibilities:

· Support the manager with daily administrative and project-related tasks.

· Coordinate project activities and schedules to ensure smooth operations.

· Prepare and submit weekly PTW documents.

· Ensure compliance with safety regulations and project requirements.

· Package and compile project submittals.

· Review and verify submittals with the project manager before final submission.

· Track and follow up on submittals to ensure timely approvals.

· Maintain and organize proper documentation and filing systems.

· Ensure all project documents are up-to-date and easily accessible.

· Prepare and distribute minutes for project meetings.

· Capture and document key action items and decisions.

· Assist with post-project documentation and reporting.

· Prepare progress reports for project claims and ongoing projects.

· Perform any additional tasks assigned by the manager.

· Provide support for various project management needs as required.

· Generate reports and presentations for management and project teams.

· Ensure content is accurate and aligned with project objectives.

· Serve as a point of contact between construction teams, project managers, and other company departments.

· Handle incoming and outgoing communications effectively and professionally.

Job Requirement:

· Diploma or Degree or equivalent in Engineering, Project Management, or a related field.

· At least 2 years of relevant administrative experience; experience in a construction or project environment is advantageous.

· Strong organizational skills with attention to detail.

· Excellent written and verbal communication skills.

· Proficiency in MS Office Suite (Word, Excel, PowerPoint) and other relevant software.

· Ability to manage multiple tasks and prioritize effectively.

· Familiarity with permit and documentation processes is a plus.

· Flexibility to adapt to changing project needs and deadlines.

· This position may require extended hours based on project needs.mmunication.

• Communicate and work closely with customers, contractors, 3rd Party service providers.
• Handle general administrative duties.
• Provide administration support to operation as and when required.
• Follow up action items
• Process personal clearance and monitor to ensure clearance are up to date
• Communicate issues, and improvements to relevant business partners and find opportunities and alignments that will benefit other communities.
• Track project claim
• Monitor project progress and address potential issues
• And other ad-hoc duties as assigned

Job Requirement

• Diploma in building, Facilities management, civil engineering or equivalent certification preferred
• Good knowledge and skill in Project Management.
• Ability to build and maintain positive working relationships across projects, control teams & customers
• Minimum 1 year of relevant working experience in Project Administration for construction, design or building industry or property / facility management.
• Should be highly driven and independent; possess strong analytical, communication and interpersonal skills.
• PC literate with knowledge in Microsoft Office
• Able to work in a fast-paced environment.

Duration: 6 months

Location: Bishan/ Upper Thomson

Working Hours: Monday - Thursday 830am to 6pm; Friday 830am to 530pm

Responsibilities:

• Liaise and identify appropriate camera deployment sites with stakeholders (i.e. Town Council)
• Oversee the work of Service Providers in the installation of the cameras and surveillance work
• Analyse and audit video records
• Conduct detailed investigative work for enforcement purposes
• Follow through with all enforcement procedure

Requirements:

• Experience in investigation and enforcement work
• Keen interest in environmental public health
• Analytical and meticulous with excellent communication and interpersonal skills
• Strong leadership skills and a good team player
• Resourceful and willing to work outside office hours
• Good knowledge of Microsoft Office applications

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E

• EA License No. 01C4394

• EA Registration No. R24120918 TAM SEE MIN

• To Check all drawings, specifications and schedule of works as per the contract document and reporting the discrepancies to consultant and contractor in order to avoid progress delay.
• Full-time site supervision and inspections to ensure that all structural works are carried out as per approved specification and also as per drawings with approved material in an appropriate sequence and methods.
• Inspect and monitor quality of architectural finishing materials delivered to site and quality of workmanship.
• Carry out supervision and co-ordination of architectural works of the project and shall exercise all reasonable skill, care and diligence in discharge of the contract.
• Assist RE in supervision and inspecting all structural works.
• Assist CPM in site progress and update proper site records about the progress of work and documentation.
• Attend site meetings and site walks with clients and consultants.
• Ensure timely submission of shop drawings, method of statement, other technical submissions, material samples and trade demonstration by the contractors.
• Assist and co-ordinate with consultants to resolve any technical and interfacing issues.
• Familiar in consultant Quality Management System and make proper documentation for QMS audit to comply HDB audit.
• Liaise with contractor on work schedule, progress, work quality and quality control etc.,
• Witness and verify any field test carried out on site.
• Monitoring Site Instrumentation report (Settlement marker, Vibration report, Noise meter).
• Update Monthly progress report and daily site activities report.
• Enforce quality control, Safety management, Vector control and tidiness of the work site.
• Update monthly Consultant Safety and Vector report.

*Seeking for a Middle Office with relevant 2/3 years of Banking- Loan operations experience*

THE COMPANY

Rooted in their commitment and service to their clients, the company has a well-received yet stable brand within the Banking sector. They currently seek a Middle Office to be part of their Operations team.

JOB RESPONSIBILITIES

• Perform Middle office function and smooth implementation process
• Ensure timely reporting e.g. Accounting, performance, annual rating or head office reports
• Write credit reports/credit analysis
• Perform analysis of investors for credit approval
• Ensure smooth loan operations
• Conduct compliance KYC/AML checks
• Write and improve Operations policies
• Work closely with other business stakeholders

JOB REQUIREMENTS

• Degree in Business Studies/Finance/Banking/Economics/Commerce or any other relevant education
• Minimum 2 years of relevant loan operations experience in Banking industry
• Meticulous, organized, team player and has good interpersonal skills

If you will like to explore this opportunity, please email your resume in Microsoft Word format to [email protected]

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

For more job openings, please visit our website at https://resolutehunter.com/opportunities/

EA Licence 18C9105

EA Reg R1105305

• Maintaining physical and digital personnel records(such as employment contract, employment letter etc.)
• Update HR databases (e.g. new hires, separations, vacation and sick leaves)
• Prepare paperwork for HR policies and procedures
• Foreign worker medical insurance, security bond and etc.
• Assist in recruitment process including job posting, conducting interviews, on and off boarding of the candidates.
• Assist HR department in HR and Administrative duties.
• Maintain and manage office stationaries, supplies, & pantry
• Collaborate with the Recruiter to post job ads on careers pages and process incoming resumes
• Update internal databases with new hire information
• Create and distribute guidelines and FAQ documents about company policies
• Schedule job interviews and contact candidates as needed
• Develop training and onboarding material
• Other ad-hoc duties.

Requirement

• Candidate must possess at least Diploma/Advanced/Higher/Graduate/Diploma in Human Resource Management or equivalent
• Good communication and interpersonal skills
• Proficient in Words and Excel
• Proactive and able to execute tasks within tight deadlines
• Preferably specialized in Human Resources or equivalent

Working Hours: Monday-Friday 9am-6pm

- Oversee operations and cleanliness on ground

- Perform general cleaning to maintain cleanliness

- Manage customer complaints in professional manner

- Manage manpower deployment

- Conduct site inspections to ensure compliance with health and safety standards

- Prepare operations reports and other administrative duties

- Any other related duties assigned by manager

Job Description

• Provide HR administrative and corporate services
• In charge for the on boarding and off boarding of staffs
• Applications for various types of claim, grants, programmes and courses for employees
• Updating of employees' personal particulars
• Managing of employees' leave and claims
• Assist with promotion/demotion process and awards
• Conduct gift valuation and manage welfare grants for personnel
• Other ad-hoc duties assigned

* 8-10 Weeks of lead time before starting work - Pre-Employment Administration

Requirements

• Diploma in HR or relevant discipline or A-Level with minimally one year of experience
• Singaporeans only
• Proficient in Microsoft Office especially Excel

Other Information:

• Locations: Bukit Gombak, Hillview & Depot Road (Might have to rotate between 3 different locations)
• Salary: $2400 - $2800
• Performance Bonus
• 14 Days Annual Leave
• Duration: 4+5 Years contract (renewable )
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

About Us

Envision Energy is the world's leading smart wind power technology and energy storage solution company. Through its global R&D network, Envision Energy has created many firsts in the wind power and energy storage market worldwide, providing people with a sufficient supply of clean, safe and affordable energy.

Job Summary

We are seeking an experienced and dedicated professional to provide excellent liaison-related support as the Point-of-Contact (POC) for internal/external meetings/conferences.

In this role, you will play a crucial part being Envision Energy's Ambassador, coordinating and overseeing the activities to ensure a seamless and delightful stakeholder’s experience. Excellent communication and organizational skills are vital for effectively liaising with employees, customers and vendors.

In addition, the successful applicant will be exposed to HR operations/project support as required.

Job Description

Essential Responsibilities

• Key liaison person responsible for organising, planning and implementation of important meetings and activities involving key customers and senior management team of the company
• Undertake associated facility and inventory and vendor management
• Key presenter of company information to visitors
• Formulate process flows for daily office management, including service briefing, Service Level Agreement (SLA) and Standard Operating Procedures (SOPs) of managing guest reception, conference/meeting and VIP lunch/dinner events
• Actively source for viable F&B options, accommodation, transportation, and recreational activities in Singapore, effectively control supplier service quality, and continuously improve stakeholder’s satisfaction, according to the company’s standards
• Application of foreign guests' visa
• Any other tasks/duties as assigned

Requirements

• Polytechnic or University graduate in Hospitality/Hotel management, Human Resources Management or Business-related disciplines with 3-5 years of relevant experience
• Prior experience in VIP/Customer Experience in hospitality or customer service will be advantageous
• Proficient in MS Office Applications
• Fluent in English in speaking and writing with good communication skills to attend to overseas visitors/VIPs. Working knowledge of Chinese is a strong advantage as majority of visitors are Mandarin-speaking.
• Pleasant personality and service-oriented
• Well-organized, meticulous, proactive and able to meet tight work deadlines
• Customer-oriented with an enthusiasm for working with people
• Ability to adapt to changing environments
• Cultural sensitivity to working across time zones and cultures across Asia.

About the client

They are one of the largest key wealth management providers in the region. Their Asia footprint covers major cities in the region including booking centres in Hong Kong and Singapore, offices in Shanghai, Mumbai and other key cities in India.

KEY FEATURES OF THE POSITION

IT Risk Management

• Maintain the central risk register for Asia
• Support and assist risk owners to develop risk mitigation/remediation strategies for High, Medium and Low risk items
• Maintain oversight of risks mitigation / remediation plans of High, Medium and Low risk items
• Work closely with IT Project Managers to identify, mitigate and treat residual risks arising from projects
• Collaborate with Information Security function to support implementation and/or mitigation of Cyber risks
• Prepare risk reporting materials to be presented at IT Risk Management Forum and Operational Risk Committees
• Perform internal control validations and highlight exceptions for remediation
• Track, monitor and report on status of controls
• Provide IT risk awareness trainings
• Support IT teams in responding to external and internal audit queries.
• Review audit reports and provide audit responses
• Track audit remediation plans to ensure timely and proper closure of IT audit points

KEY FEATURES and accountabilities

Client Management (internal & external)

• Various IT functions, both regionally and globally
• Operational risk (CRO)
• Local Legal and Compliance functions

Business Management

• Key local stakeholders include IT Service Owners, IT Infrastructure, IT Application Managers, IT Architecture and Project Managers
• CRO functions including Business Operational Risk, Information Security and Compliance functions
• Global functions IT Risk Management , Information Security
• Establish strong relationship with key stakeholders

SKILLS REQUIREMENTS

Professional and Technical

• 7 to 9 years of experience, in the areas of Information Technology, Risk Governance or Control, Security or Audit related functions
• Banking experience, preferably in Wealth Management. Sound understanding of various business functions
• Strong technical skills. Experience in IT delivery or implementation and having a good understanding system design is a plus
• Independent worker, team player
• Preferred certification: CISSP, CISA