• Dispute and Scam Management: As the primary point of contact for escalated customer issues related to disputes and scams, you will provide expert guidance, conduct thorough review, and offer alternatives to resolve these concerns in a timely manner.
• Problem Solving: You will review complex customer issues in detail, offering fair and effective solutions that prioritize customer satisfaction.
• Process Improvement: You will actively identify areas for process improvement, proposing changes that enhance the overall customer experience and streamline operational workflows.
• Collaboration: You will collaborate closely with various internal stakeholders to ensure smooth and efficient support for customers across different touchpoints.
• Coaching and Knowledge Sharing: You will share your expertise with front-line teams by identifying training needs and providing feedback to improve their understanding and handling of dispute and scam-related issues.

Interested candidates kindly submit your updated CV in a Word Format to: [email protected]. Only shortlisted candidates will be notify. Thank you.

*This role is an outsourced role from an IT Company, providing services to Banking sector.

Overview

The candidate must be an enthusiastic, proactive and motivated individual with real passion for new age digital transformation profession who would work closely with our Division Manager and (internal / external) stakeholders to ensure the successful delivery of services.

To be successful in this role, one should possess the quality of a PMO professional who will have a proven track record in planning, coordination, and management of large-scale banking projects, ensuring timely and successful delivery. You would also work closely with the client’s internal/external stakeholders to track and implement solutions that relates to quality or process improvements.

Candidate is also responsible to ensure that the daily activities are in compliance with Company’s Credo and business policies. He/she reports to the Team Leader and carry out leading functions of the department.

Key Area of Responsibilities (KAR):

• Project scheduling and resource planning, considering dependencies.
• Management of project issues and document creation for management reporting.
• Setting evaluation criteria (e.g., Critical Points) and coordinating with related departments (e.g., IT, Compliance).
• Responding to regulatory requirements and supporting administrative tasks.
• Regularly reporting on progress, challenges, and solutions to leadership.
• Project scheduling and resource planning for projects overall considering dependency of each of them
• Responsible for Corporate Lending PMO for PM Support
• Support provision for Corporate Lending business area PM’s project leading & managing activities..
• Develop standardized rules and processes of project management, such as constructing reporting structures, determine reporting contents, etc.
• Cost and Resource Coordination across business area, working closely with Cross Functional PMO and Corporate Lending Business Area PM.
• Progress and issue management of BA, User Task members and Developers in the Corporate Lending Business in charge.
• Consolidate status report within Corporate Lending business area in charge, and reporting to Cross Functional PMO and Management.
• Coordination with stakeholders inside and outside of the Corporate Lending business area, including Business and IT, to ensure meeting their needs and expectations.
• Provide support to other related duties.

Requirements:

• Extensive PMO experience in core banking projects, trade finance projects or corporate lending projects.
• Proven ability to lead PMO tasks independently.
• Experiences in bank industry as a bank employee (will be added advantage), or experiences of service provision to bank industry as a consultant.
• Familiarity with package system implementation.
• Excellent communication skills to engage with diverse stakeholders.
• Attention to detail and proactive problem-solving abilities.
• Mindset to not fear challenge / undertake risk
• Strong expertise in Loan Area
• Preferable to have experience in package system implementation, e.g ACBS implementation.
• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Strong problem-solving and analytical skills.
• Excellent communication and teamwork skills.
• Ability to work independently and collaborate in a team environment.
• Strong organizational and time management skills.
• Hands-on experience interacting with users to gather and refine requirements.
• Strong focus on creating user-friendly and efficient automation tools.
• Able to commence work within short notice

• Permanent full-time role
• Basic $2650 to $3500 + Allowances + JOINING BONUS
• No bond
• Training Provided
• East (Company Transport Provided)

Job Description:

• Responding to incidents and managing security and safety systems.
• Preventing unauthorized entry into premises.
• Monitoring CCTV for suspicious activity.
• Conducting patrols and clocking duties.
• Performing access control duties.

Requirements:

• Able to commit 12 hours duty (Permanent day and/or night shift available)

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

CHAN KAM HUI (R24125233)

EA Recruitment Pte Ltd

EA License No: 21C0492

Location: Tanjong Pagar (Sea Consortium Office) [Hybrid, mostly WFH]

Responsibilities:

Reservation Duties (70%):

• Respond to and manage incoming emails, live chats, and phone calls regarding accommodation inquiries.

• Enter new reservations, changes, and cancellations into our various software systems.

• File guest correspondence and other reservation documentation.

• Stay updated on room rates, special offers, and promotions.

• Ensure reservations are processed efficiently and accurately.

• Process payments and send confirmation details to customers.

• Sort out issues related to bookings or reservations.

• Follow up with guests for additional required information for visa requirements or updated passports.

Travel Host Duties (30%):

• Meet and greet guests at the ferry terminal upon arrival.

• Assist in the advance collection of boarding passes and luggage check-in.

• Assist with customs and immigration clearance.

• Accompany guests onboard the ferry to Batam and hand them over to the Bawah team in Batam.

• Willingness to work weekends and during festive or holiday seasons. (requirement)

• Other ad hoc duties assigned

Requirements:

• Preferably at least 3 years of relevant experience.

• Positive work attitude, able to work independently as well as a team player.

• Passion for customer service & interpersonal skills.

• Communicate efficiently with team members as this is a remote work environment.

• Experience in Front Office and/or Reservations is an advantage.

Interested applicants please send your resumes to [email protected]

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Job scope:

1. Coordinate and prepare for meetings, including putting up and circulating the agenda, booking of meeting space.
2. Assist with note taking and following up on action items to ensure completion according to agreed timeline.
3. Maintain and update all documentation in shared drive as and when necessary.
4. Support the Team by sourcing, vetting and coordinating with vendors and suppliers or as directed by the Senior/Manager
5. Coordinate with Research Team, to help ensure deliverables are completed within timeline.

If you're interested in the position, kindly forward your comprehensive resume, along with your expected salary and availability, in MS Word format to [email protected]

Shermaine Soo Yi Ning

CEI Reg R1877837

Recruit Express Pte Ltd

EA License No; 99C4599

We regret that only shortlisted candidates will be contacted.

EXECUTIVE ASSISTANT TO THE CHIEF SALES OFFICER - SINGAPORE

The Assistant to the CSO will be essential in supporting the CSO in driving Hotel101’s sales initiatives. Responsibilities will include conducting research, preparing reports, managing PowerPoint decks, arranging travel logistics, supporting in overall organization of the sales department. The ideal candidate will be detail-oriented, possess excellent communication skills, and thrive in a fast-paced environment. The position offers substantial learning opportunities and can serve as a stepping stone to explore diverse roles within the company.

Interested parties please email CV and/or cover letter to: [email protected]

RESPONSIBILITIES

• Conduct research and compile relevant information for sales initiatives
• Preparing presentations and documents, including data analysis, and summaries
• Perform administrative tasks such as organization of shared files, so should be familiar with newest technology (platforms, etc.)
• Support in organizing agents, events, roadshows, conferences
• Prioritize and manage tasks efficiently to ensure smooth operation of the CSO’s office
• Manage and maintain the CSO’s calendar, appointments, and travel arrangements
• Coordinate and schedule meetings, both internal and external, and ensure timely communication
• Handle confidential and sensitive information with discretion and professionalism
• Assist in managing development budgets, expenses, and financial records
• Collaborate with other team members to support the organization’s overall development goals

QUALIFICATIONS

• Minimum of 3 years of administrative assistance experience
• Previous financial institution and/or hospitality experience is a plus
• Fluency in English required, additional languages will be a plus
• Exceptional communication and marketing skills
• Knowledge of PowerPoint and Excel is a must, and any creative platform a plus
• Can start immediately
• Based in Singapore

ABOUT HOTEL 101 GLOBAL PTE.LTD.

[www.hotel101global.com] Hotel101 Global Pte. Ltd. is a Singapore-registered worldwide hotel operator and subsidiary of DoubleDragon Corporation. DoubleDragon Corporation, was established by Chairman Edgar Sia II (founder of Mang Inasal) and Co-Chairman Tony Tan Caktiong (founder of Jollibee Foods Corporation). The investment holdings company is publicly listed on the Philippine Stock Exchange (Ticker: DD), with over US$2.8 billion in assets primarily in real estate including CityMall shopping malls, CentralHub industrial warehouse and a pipeline of over 8000 hotel rooms under the Hotel 101 brand.

The Opportunity

Our Client is seeking a skilled and dedicated Procurement Officer to join their team on a 1-year contract. In this role, you will be responsible for managing the procurement process and inventory control for their plant and logistics operations in the West Region.

Key Responsibilities

• Disseminate and enforce company policies and procurement procedures to user departments
• Assist Head of Section with procurement activities for new projects
• Manage and oversee purchase orders and contracts for all plants
• Ensure all purchases and contracts follow company procurement policies
• Collaborate with other departments on tender and contract activities
• Ensure proper contract execution and compliance with SOX requirements
• Follow up on contractual requirements and provisions with vendors
• Monitor overdue reports for contracts, purchase orders, insurances, and security deposits, sending reminders to departments
• Manage vendor master data in SAP MM and SAP B1 (vendor creation and qualification)
• Conduct vendor performance reviews annually and after contract completion
• Oversee tender sales

What We're Looking For

• Minimum 2 years of experience in a procurement, contract tendering and administrative
• Strong negotiation and communication skills to liaise effectively with suppliers and internal stakeholders
• Excellent analytical and problem-solving abilities to optimise procurement processes and inventory management
• A team player with a proactive and adaptable approach to work

Interested candidates, please send your updated resume to [email protected]

We are looking for motivated individuals, who is able to take initiative and challenging task In a fast- track organization.

You will be working in a Fast- paced environment where your achievements will be recognized.

Good communication is a must.

Confidence in presentation is a definite plus.

You can work from home.

Flexible timings.

Job Description:

Responsibilities

• Sales proposals
• Client relations
• Advisory

Requirements

Confident, matured, highly motivated

Excellent communication, presentation and interpersonal skills.

Pleasant and professional appearance.

Rewards

Basic allowance $2,500 + Bonus comms

High earning potentials

Good career prospect

Shortlisted candidates will be notified very soon.

Benefits:

• Basic Salary up to $2,800 with yearly increment based on performance.
• 5.5 days work week (Monday to Friday: 9am – 6pm | Saturday: 9am – 1pm

Job Description:

This is a full role for an Air Operation Officer located in Changi. Our client provides full-fledged freight forwarders offering full inter-model transportation services for both inbound and outbound cargos. Your responsibility involves managing import operations, including awaiting pre-alerts to handle cargo release or delivery arrangements. Responsibilities include inspecting cargo at the warehouse for discrepancies and consulting the team leader for further instructions. The role requires regular communication with customers and overseas agents, monitoring emails, and handling customs-related tasks such as pre-declaring permits and submitting shipment details via the CCN system to Singapore Customs. Additional duties include billing, email correspondence, and other air import operations tasks, with a willingness to work overtime as needed.

Qualifications:

• Minimum GCE N/O Level
• Good in MS Office – word, excel, PowerPoint

Job Responsibilities:

• Review and assess scam related cases from Contact Centre to identify, liaise and resolve customer issues completely and promptly.
• Ensure validity of each case escalated prior to escalating out to Fraud Support Team, Business Unit, Servicing Units and ensure quality of servicing is maintained.
• Liaises with other business owners and stakeholders for acknowledgement, follow-up on any actions and feedback requested by customers through Fraud Support Team is carried out efficiently and within timeline
• Observe all follow-up within internal and external parties to resolve requests/feedback promptly within the established service turnaround time.
• Ensures respective business owners acknowledge escalation requests and resolves the customers’ requests promptly within the established service turnaround time.

Job Requirements:

• Degree/Diploma in any discipline
• Possess excellent telephone, active listening and strong interpersonal skills, resourceful and able to work independently and as a team.
• A strong customer service mindset with good communication and problem-solving skills to represent the Bank to customers
• Ability to rapidly assimilate complex information and make expert judgments/decisions under pressure in complex situations.
• High level of accuracy and attention to detail.
• Personal resilience and ability to perform effectively in a pressurized environment with a positive “can do” attitude and a positive attitude to change.
• Highly motivated self-starter with initiative and showcases strong completer/finisher skills.
• Ability to work on staggered/rotational shifts including weekends and Public Holidays.

Job Summary

We are looking for an experienced Technical Support Officer to join the team in supporting the maintenance and implementation of systems within a large organization.

Mandatory Skill-set

• Diploma/Degree in Computer Science, Information Technology, or Electrical / Electronic Engineering;
• At least 3-5 years of experience in IT technical support with a focus in Windows Server Management / Administration, and Windows Operating System;
• Good understanding in network and security systems;
• Excellent troubleshooting skills to diagnose and resolve technical issues efficiently;
• Ability to support technical change management processes, collaborating with internal teams and stakeholders;
• Consistently adheres to standard operating procedures and corporate standards;
• Strong analytical skills to analyze and solve software problems effectively and the ability to work independently and collaboratively in a team environment;
• Willingness and availability to work on shifts;
• Excellent communication and interpersonal skills, and able to work well with cross organizational teams.

Desired Skill-set

• Relevant certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator;
• Familiarity with scripting languages (e.g., PowerShell) for automation and administration;
• Experience with virtualization technologies (e.g., VMware, Hyper-V).

Responsibilities

• Provide primary technical assistance and support to end-users for production application systems, ensuring prompt resolution of issues and minimizing downtime;
• Resolve software issues related to remote devices, servers, networks, and security systems to maintain system integrity and security;
• Maintain systems by performing routine checks, updates/patching, and configurations as required;
• Generate reports based on system performance and user requirements;
• Assist users with technical inquiries, troubleshoot problems, and escalate unresolved issues to higher levels of support or relevant teams;
• Support users with login issues, password resets, and access-related queries to ensure smooth and secure access to systems and resources;
• Collaborate effectively with internal teams and stakeholders to enhance system functionality and user experience;
• Proactively identify recurring issues and recommend improvements to prevent future problems and optimize system performance.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

• Permanent full-time role
• Basic $2650 to $3500 + Allowances + JOINING BONUS
• No bond
• Training Provided
• East (Company Transport Provided)

Job Description:

• Responding to incidents and managing security and safety systems.
• Preventing unauthorized entry into premises.
• Monitoring CCTV for suspicious activity.
• Conducting patrols and clocking duties.
• Performing access control duties.

Requirements:

• Able to commit 12 hours duty (Permanent day and/or night shift available)

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

CHAN KAM HUI (R24125233)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job Description & Requirements

• Review and interpret project plans, drawings, and specifications.
• Coordinate with project managers, engineers, and contractors to address and resolve technical issues.
• Conduct site inspections and prepare detailed reports on work progress, compliance, and any deviations from the plans.
• Ensure all construction activities comply with relevant environmental and safety regulations.
• Liaise with local authorities and stakeholders to obtain necessary permits and approvals.
• Maintain accurate and comprehensive records of all site activities, inspections, and incidents.

Requirements:

• Diploma/Degree in Civil Engineering or related field.
• Minimum of 3 years of experience in relevant field.
• Certified Resident Technical Officer (RTO) with accreditation from the Singapore Institute of Engineers (IES) or other relevant bodies

Job description:

• Supporting the recruitment administrative duties such as creating and updating job postings on job boards, career page and other media, screening candidates and interview coordination.
• Provide administrative support such as data-entry, documentation, printing and filing
• Training and course arrangement

- High incentives per successful placement (subject to terms and conditions)

Reachfield Security (Grade “A” agency) specializes in supplying security manpower to Schools, Factories, Shopping Centres, Museums, libraries, etc

Orchard shopping mall/Bugis Library

Day/Night Shift available

1. Work in Shopping mall/Library environment

2. Good customer service skills; able to communicate with people of all levels

3. 12hrs-shift (Fixed shift, no need to rotate

4. PC Knowledge required.

5. Job duties include issue visitors/ contractor passes, patrolling, protecting clients’ premise and access control, etc.

6. Possess valid security license, completed WSQ RTT.

Walk-in for interviews - (Mon to Fri, 9am to 5pm)

10 Anson Road #26-09

International Plaza

Singapore 079903

(Tanjong Pagar MRT)

For more information, please call office at 6324 2925 or whatsapp 9137 4851 (Audris)

You may fill in the application form online thru below link.

https://rss.armfort.com/direct-application

Do let us know once you submit the application online.

Reachfield Security (Grade “A” agency) specializes in supplying security manpower to Schools, Factories, Shopping Centres, Museums, libraries, etc

Simei School

Position: SO/WSO - Security Officer/Senior Security Officer. Day Shift

1. Work in School environment.

2. Good customer service skills; able to communicate with people of all levels

3. 12hrs-shift (Fixed shift, no need to rotate

4. PC Knowledge required.

5. Job duties include issue visitors/ contractor passes, patrolling, protecting clients’ premise and access control, etc.

6. Possess valid security license, completed WSQ RTT.

Walk-in for interviews - (Mon to Fri, 9am to 5pm)

10 Anson Road #26-09

International Plaza

Singapore 079903

(Tanjong Pagar MRT)

For more information, please call office at 6324 2925 or whatsapp 9137 4851

You may fill in the application form online thru below link.

https://rss.armfort.com/direct-application

Do let us know once you submit the application online.