Administrator Responsibilities:

• Supporting company leadership and supervising administrative department activities for staff members.
• Greeting office visitors and directing them to the appropriate parties.
• Handling basic office tasks, such as filing, delivering mail, answering emails and phone calls, and data entry.
• Coordinating schedules and managing calendars for multiple parties to ensure that activities are properly arranged with no conflicts.
• Making travel arrangements and preparing documents, presentation materials, and facilities for meetings.
• Entering and updating company, employee, and client records.
• Ordering, storing and distributing office supplies.
• Maintaining, repairing, or replacing office equipment.
• Directing, reviewing, and optimizing office operations to increase accuracy, productivity, and efficiency and reduce costs.
• Providing basic bookkeeping services.

Administrator Requirements:

• High school diploma or equivalent.
• Degree in business administration or a relevant field is preferred.
• At 1 year's experience in administrative services or related fields.
• Additional education, certifications, or experience is advantageous.
• Understanding of accounting principles and bookkeeping software may be required.
• Familiarity with office technology and equipment, including computers, fax machines, scanners, printers, phone systems, etc.
• Exceptional verbal and written communication skills.
• Proactive, organized approach to multitasking.
• Strong leadership and interpersonal skills.
• Professional appearance, courteous manner, and clear, friendly phone voice.

Job Descriptions:

• Conduct general security related duties
• Manage access control at the different assigned points
• Assist in incident management (E.g. fire, emergency activation)
• Patrolling and conduct inspection of all emergency equipment
• Ensure and manage a smooth traffic flow
• Maintain and update all security occurrence book
• Any other duties that may be assigned from time to time by the superior

Job Requirements:

• Minimum secondary education with at least 2 years of relevant security experiences
• Possess the Private Security License issued by the Security Industry Regulatory Department (SIRD)
• AED or First-Aid certified, an added advantage
• Positive work attitude with strong service skill
• Able to work rotating schedules including weekends and publics holidays.
• Able to work night shift is preferred.

Free shuttle Bus from Choa Chu Kang MRT & Yew Tee MRT to Gain City Megastore @ Sungei Kadut

Mon to Fri 8.30am - 6pm

Job Description

• Assist in Account Payable and Account Receivable

• Contact oversea branch

• Emailing follow up account

• Assist in Simple GL entry

• Data entry and filing of accounting documents

• Other Ad hoc duties as assigned

Job Requirements

• ITE certificate or Diploma in Accounting

• 1 year of work experience in accounts or basic understanding of accounting.

• PC Literate, proficient in MS Excel and Word

• Experience in handling high volume of transaction

• Good communication skills and good team player

• Candidate with relevant experience will consider for senior position

Job Responsibilities:

• Draft, scrutinize, and archive a diverse array of contracts, ensuring meticulous accuracy, regulatory adherence, and alignment with corporate policies.
• Create persuasive promotional content for initiatives, bolster marketing endeavors, and enhance brand visibility and market resonance.
• Collect, authenticate, and manage client project information to guarantee completeness, precision, and timely submission of requisite documentation.
• Assist sales managers with project-related undertakings, including the preparation of essential documents and materials to optimize workflow efficiency.
• Monitor project advancement, maintain proactive client engagement, deliver exemplary post-sale support, and enhance overall client satisfaction.

Job Requirements:

• An associate degree or higher, preferably in business administration, communications, or a related field.
• A minimum of 2 years of pertinent professional experience; candidates with expertise in business coordination or copywriting are highly sought after.
• Exhibit professionalism, exceptional interpersonal skills, and the ability to cultivate rapport with clients and teams.
• Possess outstanding bilingual communication and writing proficiency in both Chinese and English, with a proven capacity to manage and process dual-language documentation effectively.

Job Description

• Perform accounting duties for Accounts Payable (AP) and Accounts Receivables (AR) including preparation of invoices and monthly statements of accounts.
• Provide general administrative support to Accounts Dept.
• Perform any other ad-hoc duties as requested.

Requirements

• Diploma in Accountancy or LCCI equivalent qualifications.
• Able to work independently
• Fast and efficient with strong time management skills to effectively meet deadlines.
• Proficient in MS Office and Quickbooks software.
• Able to start work immediately or with short notice period

Working Hours

5.5 days work week.

Monday - Friday (8:30AM - 6PM) and Saturday (9:00AM - 1PM)

We are seeking a motivated and detail-oriented individual to join our team as a Shipping Officer. If our core values resonate with you and if you are enthusiastic about learning and growing in a dynamic environment, we want to hear from you!

Our Core Values:
B.E.S.T - Striving to make things Better, Easier, Speedier, and Trim
Growth Mindset - Always evolving and learning for growth
Respectful & Courteous - Treating all with dignity and kindness
Shared Responsibility – Working together for a collective goal.

Benefits:

• 5 days work week (9:00am to 6:00pm)
• No OT required
• Work life balance.

What will you be doing?

You will work alongside with colleague currently handling the shipment to go through the necessary training and assist them to prepare the documentation and understanding the full process.

· Issuing of contract for shipment and checking of schedule with shipping line and forwarder to arrange smooth in/out within operations ground.

· Track / Update operations on loading and shipment schedule

· Coordinate with shipping line / forwarder / Haulier and operations for necessary movement of the container

· Prepare full set shipment documentations for different destination (Invoices, Packing Lists and Delivery notes, FTA etc).

· Checking operations packing list to ensure weight accuracy with Weighbridge

· Coordinate with relevant agency for issuance of insurance

· Coordinate with customer on documents amendments.

· Preparation of bank documents for submission (L/C, DP Etc)

· Maintaining records of agent renumeration against shipment

· Application of necessary licenses require for certain shipment

· Maintain records of certain shipments for regulatory reporting

· Full spectrum of shipment related correspondence and duties

What we are looking for

· Minimum 2 years of working experience in Shipping functions with experience in handling shipping documentation.

· Meticulous and independent.

· Fast learner

· Understand and perform trade and customs-related processes such as Tradenet, Portnet, and Networked Trade Platform (NTP)

You Will Practice Our Core Values!

Join us and be a vital part of our team to make a difference in the scrap yard industry. Apply today and help us strive for B.E.S.T in everything we do!

Job scope :

• Attend to feedback/complaints/tip offs on Tobacco related offences and work assigned by the Authority

• Conducting observations, patrols and Enforcement activities

. Conducting raids and operations under appropriate supervision of the Authority officers.

• Other consecutive documentation works related to the job assigned and other jobs instructed by the authority

Requirement :

Possess own vehicle

Responsibilities:

• Submission of investigation reports and preparing the relevant documents i.e. advisories, warnings, Notices Of offer of Composition and prosecution papers.
• Investigation work will include taking statements from any witness or suspect in the field or interview room
• Pictures taken for investigations and other relevant documents shall be forwarded to the Authority upon completion of the investigations.
• Key in investigation details into the Authority’s system via the provided computer/laptop as directed by the Authority
• Responding to activation for urgent cases detected at Checkpoints and inland locations.
• Respond to phone activations for urgent cases detected at Checkpoints and inland locations

Requirements :

• Prior substantial working experience with the Singapore Police Force or other related law enforcement agencies;
• Knowledge in conducting investigation, surveillance and inspection;
• Must be physically fit;
• Experience in handling unruly or violent behaviour by offenders;
• Have proficient verbal and writing skills in English and a second language;
• Must be able to handle dynamic situations in the field, including but not limited to the handling of female offenders/witnesses etc.
• Working timing : 8.30 AM to 6.00 PM ( Monday to Friday )

Location : Jalan Bahar

To provide workplace safety & health (WSH) enforcement support, ensure safe work procedures are implemented. enforce site safety practices, organize site safety & health awareness program, conduct audit, meeting and reports for relevant parties. maintain the iso standards in ISO140001 and ohsas45001.

• Degree/Diploma in Engineering or equivalent
• Minimum 3 years of experience
• Good communication skills
• Good Interpersonal skills

Summary:

• Check and log in all visitors and contractors entering and leaving the dormitory during operation hours.
• Monitor and direct vehicular traffic entering and leaving the dormitory premises, assist in maintaining safe traffic flow during start and end of the day.
• Investigate alarms and disturbances and report all such situations to the Estate Manager.
• Record details of security-related incidents, eg. break-ins, dangerous driving within dormitory premises, activation of the security alarm system etc. in the OneFM System and alert the Estate Manager immediately.
• Issue warning of rule infractions or violations as directed by the Estate Manager.
• Follow the security SOP meticulously and carry them out diligently and sensibly.

Responsibilities:

• Ensures proper checks and security records are in place for traceability on all physical access into the dormitory.
• Patrols property and controls access points to ensure company’s assets are protected and premises are secured.
• Attends to enquiries from residents and contractors pertaining to access control in a professional manner.
• Conducts crowd and traffic control consistent with protection and prevention objectives.
• Ensures compliance of workplace safety, standard security SOPs and fire-safety procedures and preventive measures are adhered to.
• Conducts regular checks and inspections to ensure building facilities are maintained at a high standard.
• Assumes duties during fire evacuations/ emergencies, and conducts preliminary investigations in the event of any outbreak or accident.
• Records observations, information, occurrences, and surveillance activities.
• Reports to senior team members on any irregularities, unsafe conditions, and / or missing or inoperative fire or safety equipments.

Requirements:

• Possess a minimum secondary school qualification and a valid security license issued by PLRD.
• Must have a minimum 1 year of working experience in security industry.
• Able to deal with unexpected emergencies calmly and sensibly.
• Must follow the chain of command and comply with directives from Estate Manager.
• Must maintain a smart and professional appearance and able to interact with the staff and residents politely and firmly as needed.

Job Description & Requirements

• Implement and enforce policies that reduce the risk of accidents.
• inspecting site conditions to determine if hazards are present and to establish procedures and policies to overcome those hazardous situations.
• Accident Investigation.
• Reviews and approves all subcontractors safety plans.
• Assist WSHO Manager in all safety related matters
• Achieve HSSE targets & objectives
• Coordinate with project teams & contractors for RA submission
• Supporting the education & promotion of risk management to stakeholders,including operations & management level.
• Enforcing on safe distancing on site
• Add on Responsibilities

Requirement:-

• WSQ- Supervise Tunnellling work
• WSQ-Develope Risk Mgmt Implementation PLan (bizSAFE level 2)
• Assessor in Confine Space
• WSQ- Specialist Diploma in WSH ( Construction) Level C
• Minimum 3 years experience as a MOM register WSHO
• With LTA project experience is an advantage

Responsibilities: -

• Daily Checking and Maintenance of Carparks
• Client relationships.
• Car park Operations audit.
• Daily Operations Admin functions.
• Attend to first-level Car park system trouble-shooting calls.
• Car park Enforcement Investigation and Action

Job Requirements: -

• Minimum “O” & “N” Levels/ Equivalent.
• At least 1-2 years of supervisory experience.
• Basic knowledge of Microsoft Word and Excel.
• Good leadership qualities.
• Must possess own mode of transport (motorcycle).

Responsibilities:

• Maintain smooth traffic flow inside car park
• Patrolling of car park assigned
• Attend to customer enquiries with appropriate mannerism
• Housekeeping of car park equipment and general car park surrounding
• Admin function as per directed by the supervisor
• Proper stock control of expendables

The WSHE Officer is responsible for carrying out all the environmental, health and safety tasks to create and maintain a safe workplace and culture.

A summary of the responsibilities of this position are, and not limited to, as follows:

• Discharge duties as relevant in the WSH Act, WSH (Workplace Safety and Health (Officers) Regulations and Environmental Public Health Act
• Implement and maintain proper procedures of WSHE management, administrative and recording system
• Assist the WSHE committee chairman, act as secretary to the committee and provide guidance to the members in carrying out their safety duties
• Conduct team/ individual WSHE inspections and produce relevant reports and follow-ups
• Organize / conduct WSHE briefing/ training to all employees
• Investigate every incident/ accident and develop preventive measures
• Ensure risk assessment control measures are implemented for their activities
• Be prepared to stop work or to notify the Site Manager in the event of any WSHE deviations
• 47hrs/Week

Value Add of PositionIn-depth knowledge of WSHE legal guidelines to advise and facilitate site activities.

Qualifications and Education Requirements

Education: Minimum Specialist Diploma in Safety, Health and Environment as stipulated in the Singapore Ministry of Manpower’s accepted WSH-related qualifications
Experience: Minimum 5 years of experience in the Construction industry & Min 3years in LTA MRT Projects.
Registered WSHO with Ministry of Manpower

Employer questions
Your application will include the following questions:

Which of the following statements best describes your right to work in Singapore?
How many years' experience do you have as a Workplace Health, Safety and Environmental Officer?
How many years' experience do you have in the construction industry & LTA Experience ?

The SKILT Centre – the SpecialKids Intervention, Learning and Therapy Centre established in collaboration with SpecialKids Child Health & Development Clinic, provides a holistic series of programmes that target individuals aged 2 and upwards, through teenage years.

Role

As a Service Relation Officer, you will be the first point of contact for telephone, email, in-person, WhatsApp, and any other communication channel adopted.

Role & Responsibilities

• Greet and meet people coming into The SKILT Centre and direct them to appropriate areas
• Efficient handling of call inquiries and providing general information of services in The SKILT centre
• ·Screen telephone calls, emails, WhatsApp, and any other communication method adopted, record and relay messages
• Administer registration, take referrals, schedule appointments, and maintain efficient appointments time slots and package sessions
• Generate and calculate invoice, record, collect payment, and issuance of receipts on time
• Handle changes in billing, refunds, and credits.
• Handle closing, settlement, and payment collection
• Provide cross-coverage of other Service Relations Officer who may be on leave.
• Support operation functions as and when needed
• Monitor general hygiene and cleanliness of The SKILT Centre
• Any other ad-hoc duties assigned by the management

Requirement

• Fresh Diploma holders are welcome
• GCE ‘O’ Level or equivalent with 2 years’ working experience in administration, customer service and/or receptionist role
• Good interpersonal and communication skills
• Able to speak mandarin to mandarin speaking parents
• Positive working attitude and customer centric mindset
• Customer service mindset
• Meticulous and organised with attention to detail
• Ability to work independently and as a team.
• Enjoy working in fast-paced environment
• Proficient in MS Office
• Hard working and keen to learn
• Able to work on Saturdays

Location

Upper Thomson

5.5 days

Benefits

· Medical & Health insurance

· Professional development

· AWS and Variable Bonus

Job Type

Full-Time

Salary

$2,500.00 - $3,500.00 per month

We regret that only shortlisted candidates will be notified.

Responsibilities:

• Provide necessary administrative support for all human resource functions
• Assist with sorting, scanning and filing of documents
• Maintain employee's personal files
• Prepare daily attendance report
• Track and maintain employees' medical leave records
• Assist with the preparation of documents/emails when requested
• Coordinate with dormitory operators for dormitory matters (check in/out, logistic arrangement, etc.)

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Charmaine Tin Zi Jin

EA Personnel Reg No: R23113892

The WSHE Officer is responsible for carrying out all the environmental, health and safety tasks to create and maintain a safe workplace and culture.

A summary of the responsibilities of this position are, and not limited to, as follows:

• Discharge duties as relevant in the WSH Act, WSH (Workplace Safety and Health (Officers) Regulations and Environmental Public Health Act
• Implement and maintain proper procedures of WSHE management, administrative and recording system
• Assist the WSHE committee chairman, act as secretary to the committee and provide guidance to the members in carrying out their safety duties
• Conduct team/ individual WSHE inspections and produce relevant reports and follow-ups
• Organize / conduct WSHE briefing/ training to all employees
• Investigate every incident/ accident and develop preventive measures
• Ensure risk assessment control measures are implemented for their activities
• Be prepared to stop work or to notify the Site Manager in the event of any WSHE deviations
• 47hrs/Week

Value Add of PositionIn-depth knowledge of WSHE legal guidelines to advise and facilitate site activities.

Qualifications and Education Requirements

Education: Minimum Specialist Diploma in Safety, Health and Environment as stipulated in the Singapore Ministry of Manpower’s accepted WSH-related qualifications
Experience: Minimum 5 years of experience in the Construction industry & Min 3years in LTA MRT Projects.
Registered WSHO with Ministry of Manpower

Employer questions
Your application will include the following questions:

Which of the following statements best describes your right to work in Singapore?
How many years' experience do you have as a Workplace Health, Safety and Environmental Officer?
How many years' experience do you have in the construction industry & LTA Experience ?

Responsibilitie

1. Mainly Accounts Payable role.

2. Key in suppliers invoice.

3. Process prompt payments to suppliers and miscellaneous payment.

4. Check the suppliers statement of accounts.

5. Prepare accounts payable reconciliation.

6. Prepare documents for auditors.

7. Ensure proper filing of documents.

8. Perform any other ad-hoc duties as and when assigned.

Requirements

1. Minimum GCE O level

2. Preferably some years of working experience in Accounting field

3. Fresh school leavers may be considered and training shall be provided

4. Proficient in MS Office applications (Word and Excel)

5. Good interpersonal and communication skills

6. Must be able to work in a fast-paced environment

Other Information

• Working Location: Toa Payoh (HDB Hub near Toa Payoh MRT Station)
• Five (5) days work week, Monday to Friday: 9.00am to 6.00pm (With 1 Hour Break)

Benefits

• Friendly and Progressive Work Environment
• Great Career Progression
• Work from Home Leave
• Annual Leave up to 21 days
• Festive Leave
• Birthday Leave & Birthday Voucher
• Dress Code: Smart Casual
• Birthday Leave & Birthday Voucher

Interested candidates are invited to submit a comprehensive resume, stating the current and expected salary and date of availability.

We regret that only shortlisted applicants will be notified.

Job Responsibilities:

• Conduct daily QC Inspection (weight, quantity, metal detector, packaging check, date code, collect samples for microbial test) to ensure that all finished products are meeting internal quality standards.
• Conduct GMP and personal hygiene inspection.
• Check and ensure all CCPs and CPs are properly controlled and monitored.
• Conduct daily and weekly sensory evaluation for finished products.
• Conduct building and facility checks with Facility Team, submit report and ensure actions taken for issues brought up.
• Conduct Incoming Raw material quality check for Flour and Oil (Visual, Moisture, COA etc.).
• Manage daily sampling for finished products including planning, collection, labelling, input of data and organoleptic test.
• Conduct environment monitoring including air test, hand and protect coat swab, equipment and packaging TPC swab as per schedule.
• Conduct incoming imported goods physical inspection and record any non-conforming products.
• Key-in and release raw materials and finished products from SAP System.
• Other tasks as required and delegated by QC Executive.

Job Requirement:

• Diploma/Degree in Food Science or Food Technology or related fields
• Fast learner and independent
• Interest for food industry is preferred
• Singaporean only

Work location: 1 or 5 Senoko Road

Contractual Work timing: Mon - Thu 8am - 6pm, Fri 8am - 5pm.

(Successful candidate will be given priledged shortened workweek Mon - Friday 8 am to 5 pm)

Join a progressive digital company with plenty of growth opportunities!

We are a MAS licensed fintech remittance company.

The candidate will support the operations functions of the company :-

- Perform regulatory AML/CFT compliance checks and clearances on customers and counter parties

- Perform daily/monthly monitoring of transactions and submission of reports

- Support Customers and Associates in multi digital platforms : wechat, whatsapp, and emails

- Team work with co-colleagues in data postings on googlesheets and in our in house platform system

Where necessary :

- Support operations staff on Start-of-Day and End-of-Day reconciliations

- Support in Daily FX Rates setting

- Support Accounts Payable duties

Requirement:

- Integrity and Loyalty are essential attributes

- Computer Skills in digital chats, Microsoft Office, Googlesheets/Excel, Word, Powerpoint

- Min A level and equivalent

- Min 3 years of work experience in Compliance, Accounting, Auditing or Banking preferred but not a must

- English and Chinese language skills a must

*Seeking for a Settlements Officer with minimum 3 years of experience handling Treasury operations/Settlements in a Bank*

THE COMPANY

This bank is a highly reputable organization. They have a strong leadership and work culture. As they continue to expand their operations, they seek for a Treasury Operations/Settlements officer to be part of their team.

JOB RESPONSIBILITIES

• Handle Treasury products’ transactions (FX, Money markets, Derivatives, Security/Bonds, etc.)
• Handle remittances
• Handle swift operations
• Perform MAS reporting (MAS 610, 650, 755)
• Perform AML checks
• Ensure smooth processing of trades e.g. Input, edit, check trades or fund transfers etc.
• Collect and follow up on documents from counterparties
• Collaborate effectively with other internal and external stakeholders

JOB REQUIREMENTS

• Degree Holders in Business, Finance, Accounting/Commerce (or any relevant education)
• Minimum 3 years of experience handling Treasury operations/Settlements in a Bank
• Meticulous, team player, strong interpersonal and communication skills

If you will like to explore this opportunity, please email your resume in Microsoft Word format to [email protected]

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

For more job openings, please visit our website at https://resolutehunter.com/opportunities/

EA Licence 18C9105

EA Reg R1105305

The Job:

We are seeking an Officer who will play a pivotal role in supporting the recruitment, training, scheduling, and coordination of volunteers. Aside from impact tracking, he/she also helps to ensure the smooth operations of volunteer programmes including events to enhance engagement and retention.

Key Responsibilities:

· Provide administrative support to the Programme Director and Volunteer Management team

· Maintain accurate and up-to-date records of the volunteer database and programme activities including assignments, training sessions, and community partnerships.

· Assist with budget tracking, financial reporting and volunteer impact reporting.

· Manage volunteer database and records

· Support recruitment, training, supervision, evaluation and assignment of volunteers for streamlined operations.

· Coordinate travel arrangements, event logistics, and meeting schedules for programme staff and volunteers.

· Support the planning and execution of volunteer appreciation events and related activities

· Manage programme-related correspondence, including emails, phone calls, and mail.

· Order and maintain office supplies and equipment as needed.

Requirements:

· Diploma or bachelor's degree in a relevant field, such as business administration or office management.

· Minimum of 2 years of experience in an administrative role, preferably within the nonprofit or legal sectors.

· Strong organisational, communication, and time-management skills, with the ability to multitask and prioritise effectively.

· Good communication and interpersonal skills, with the ability to interact professionally with volunteers, staff and external stakeholders.

· Proficiency in Microsoft Office applications and database management software.

· Familiarity with the legal profession and community organisations is a plus.

Location: Marina Bay Cruise Centre

Working Hours: 8 hours per shift (2 shifts)

Shift Timings: 0700–1500 & 1500–2300

Basic Monthly Salary: $2,950 (24 days)

Job Requirements:

• At least one available notification
• Ability to start on 1st February
• Certifications in OBSE, RTT, and CCTC

Job Scope: Access control

Interested candidates can contact:

• Shangita: +65 8741 4735
• Navin: +6 0143 045 604
• Tyler: +65 8859 5521

Responsibilities:

• Manage purchase requisition, quote and purchase order documents and processes
• Review the purchase requisition report & check the demand.
• Raise portal to request sales manager approval for excess PO quantity.
• Work with planning on material pulling in to support manufacturing needs
• Work on excess PO cancellation with supplier
• Resolve account payable issue
• Shipment arrangement with the supplier
• Inter-company shipment arrangement with planning team, warehouse and logistic department
• Update delivery schedules in SAP for both Singapore & Malaysia entity

Requirements:

• Degree/Diploma with at least 3 to 5 years experience in EMS/ Manufacturing environment
• Possess experience in purchasing PCBA components & electronic mechanical in manufacturing
• Knowledge in SAP is a plus
• Team player with a positive attitude and organized in administrative duties
• Sense of urgency and able to cope in fast pace environment
• Strong negotiation and material management skill

JOB OVERVIEW

To record and process all reservation inquiries made by phone, fax or email efficiently and accurately and convert to sales where possible to meet hotel targets.

At Holiday Inn® we want our guests to relax and be themselves which means we need team members to:

• Be you – by being natural, professional and personable in the way you are with people
• Get ready – by taking notice and using your knowledge so that you are prepared for anything
• Show you care – by being thoughtful in the way you welcome and connect with guests
• Take action – by showing initiative, taking ownership and going the extra mile

DUTIES AND RESPONSIBILITIES

FINANCIAL RETURNS:

• Sell the InterContinental Hotels Group products and services using up-selling and suggestive selling techniques
• Promote the Hotel’s (and IHG generally) products and services
• Prepare and execute action plans which increase reservation sales and associated business
• Record special billing arrangements for groups and conventions

PEOPLE:

• Work along with direct manager to participate in periodic trainings and keep upto date with the latest developments
• Ensure that IHG Code of conduct is followed at all times

GUEST EXPERIENCE:

• Maintain a high level of product and service knowledge about all IHG Hotels in your region
• Develop and maintain a regular pattern of sales calls
• Record and process reservations made by phone/fax/email
• Accept wait list reservations
• Process amendments to reservations such as extensions, early departures, etc.
• Maintain knowledge of special rates/ offers/ promotions

RESPONSIBLE BUSINESS:

• Manage “no show” reservations by investigation and recording of same
• Monitor reservation levels and inform Managers of current and future occupancy rates
• Prepare reports as requested
• Demonstrate Awareness of H&S policies and procedures and ensure all procedures are conducted safely and within H&S guidelines
• Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures
• Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly
• Initiate action to correct a hazardous situation and notify supervisors of potential dangers
• Log security incidents and accidents in accordance with hotel requirements
• Performs all other duties as assigned

ACCOUNTABILITY

This position records and processes all reservation inquiries made by phone, fax or email efficiently and accurately and converted to sales where possible to meet hotel targets. This is done under the general guidance of the Reservation Manager, or his /her delegates, within the limits of established InterContinental Hotels Group and local hotel policies and procedures. You will help to create a desired work culture around our Winning Ways of the InterContinental Hotels Group and embrace the IHG Commitment. Daily shared tasks include Arrival report check, reservations made yesterday, cashiering, email replies, and other side duties (subject to direction from the Reservation Manager).

QUALIFICATIONS AND REQUIREMENTS

High School or vocational Certificate in Hotel Management, Business Administration, or related field, with 1 year’s related experience or one year reservations/front office experience including supervisory experience, or an equivalent combination of education and experience.

Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. Possesses problem solving and organizational and training abilities. Proficient in the use of computer.