Primary Responsibilities:

• To HUNT for business to achieve department's budget and target.
• To improve business development and maintain relations with overseas agents.
• To liaise with local sales/customers to grow the business and handle their shipment(i.e., providing booking confirmations, conflict resolutions, billing instructions etc).
• To attend enquiries from overseas agents and customers.
• To provide timely quotations to agents and customers, and follow up with the shipment activations.
• To provide and oversee sales leads to oversea agents and keep track of the progresses and outcomes.
• Collate customer's business trends, progress and statistics.
• To handle projects/shipments and support current project manager.

Secondary Responsibilities:

• Arrange and attend overseas agents and customers' sales calls/meetings/visits.
• Handle RFQ / RFP / tender bid.
• To handle any ad-hoc projects/ assignments from time to time.
• Provide constructive opinions and suggestions for work improvement.

Job Requirements:

• Diploma and above in Business Management, or in a relevant discipline..
• Min. 2 years of sales in logistics working experience.
• Strong interpersonal, communication and negotiation skills.
• Target driven and proactive attitude.
• Good proficiency in MS Office skills.

China Life Insurance Singapore (CLIS) aims to foster a strong sense of belongings for all employees with people-oriented corporate culture.

Position Objective:

To be involved in areas such as IFRS17 valuation reporting functions, actuarial modelling (liability model/ALS model), as well as, other ad-hoc actuarial projects.

Job Responsibilities:

• Support IFRS17 valuation reporting for production and ensure the financials are in compliance with current accounting standards
• Identify areas of enhancement in IFRS17 valuation reporting to streamline and value add to current production process
• Maintenance and enhancement of both Prophet liability and ALS model for RBC2, IFRS17 and other internal reporting purposes;
• Support IFRS 17 business planning, including but not limited to development of new capabilities/KPIs, analyzing of the financial results, sensitivity testing and optimizing business strategies with forward looking view;
• Drive and provide support to audit matters, as well as, other ad-hoc projects related to IFRS17
• Support to other business units functions, if needed

Job Requirements:

• Bachelor degree in Actuarial Science or closely related subjects, such as Data Analysis and Mathematics
• Minimum 3 to 5 years of working experience related to IFRS17 valuation in life insurance industry
• Technical, sensitive to details, ability work independently and apply critical thinking
• Job title and rank depend on the number of years of actuarial working experience in Life/GI insurance
• Proficient in MS Excel, Macro and Prophet Model coding
• Good communications skills, meticulous and detail-oriented team player
• Must be a member of an actuary association recognized by the Singapore actuarial society and have a good progress in actuarial exams
• Ability to read and write in Chinese will be an advantage
• Fluent in both spoken and written English and Chinese

Onboarding on January 2025

The proposed manpower will be required to operate on-site at the three primary locations, and
may need to make ad hoc trips to other camps as part of work requirements. The scope of work for the
team, but not limited to, is as follows:

• To manage and account common assets and inventory at the three primary locations.
• Activities include the managing of database and process asset/inventory receipts, transfers and disposal via Authorities IT systems.
• To administer the receiving, storage and distribution of assets at storehouse.
• To conduct cyclical stocktake for common assets and assets held within Authority premises.
• To support timely response to employees’ enquiries on logistics matters.
• To assist supervisors with periodic audit checks and preparation of audit reports.
• To meet the quality service standards and customer satisfaction ratings as stipulated by the Authority.

Requirements:

• Singapore Citizen/Permanent Resident
• Diploma in Business Management or A-Level/ITE Certificate with relevant logistics experience
• Strong service excellence mind-set
• Good knowledge of Microsoft Office software/applications (e.g. Excel)

Location: Central & West (Has to be comfortable working at 3 different locations)
Salary: $2600 -$2800

8-10 Weeks of lead time before starting work ---> Pre-Employment Administration
Duration: 5 years contract (renewable)
Working hours: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

Job Descriptions

• Actively conduct risk assessments at project site and recommend measures to minimize and eliminate possible risks to any person.
• Monitoring and verifying that the Environmental Management Plan (EMP) is adhered to at all times and taking action if the specifications are not followed.
• Keeping records of all activities/incidents concerning the environment on site and issuing of spot fines for transgression of activities identified in the EMP.
• Work closely with different teams to implement and maintain a strong safety regime on site.
• Conduct toolbox meeting and ensure the permit to work system in place.
• Work closely with different teams to implement and maintain a strong safety regime on site.vironment and practice of Company's QEHS Management System/WSH Act/Occupational safety and health at all times.
• Reporting to the WSH Manager, you will liaise closely with Project Managers on workplace safety, health and environmental issues to maintain a high level of safety at the sites.
• Ability to lead and advise on safety programs.
• Review and maintain site's WSH records.
• Other duties as assigned by management.

Job Requirements

• Degree in Safety, Health and Environment Management or other relevant subjects
• Holding Certificate in WSH Coordinator Course/ Building Construction Supervisors Safety Course and/or any Relevant Safety Certificates from any approved institutions will be preferred.
• Registered as Workplace Safety & Health Officer and Environmental Control Officer with at least five (5) years of post-registration and practical experience relevant to the scope of works of the contract.
• Good interpersonal skills.
• Ability to work under pressures in a fast pace environment.
• Working location at project site office, Pasir Ris.
• 5.5 working days
• Short notice period or can immediately onboard will be advantage.

Our esteemed client, an established MNC, is searching for a Finance Officer:

Job Responsibilities:

• Maintain an up-to-date billing system and generate accurate invoices in a timely manner.
• Ensure invoices are sent to customers promptly.
• Follow up on payments to ensure timely collection and proper allocation.
• Perform account reconciliations.
• Conduct billing, collection, and reporting activities within specified deadlines.
• Monitor customer accounts for non-payments, delayed payments, or irregularities, and take appropriate actions.
• Maintain accurate and updated customer records in the database.
• Reconcile accounts and resolve payment discrepancies.
• Follow established procedures for processing receipts and cash handling.
• Process payments and prepare bank deposits efficiently.
• Investigate and resolve customer queries in a professional manner.
• Address inquiries from customers and relevant stakeholders promptly.
• Undertake other duties or projects as assigned by the immediate supervisor.

Job Requirements:

• Minimum of O-Level qualification or a certificate in accounting or bookkeeping.
• 1-3 years of experience in accounts receivable and general accounting.
• Proficiency in Microsoft Office applications (Excel, Outlook, Word).
• Knowledge of relevant ERP systems (e.g., Esker, Microsoft Dynamics 365).
• Familiarity with regulatory standards and compliance requirements in accounting.

Additional Information:

• Salary: Up to SGD 2,600 + AWS +VB (1-2 Months)
• Working Location: Tuas Cresent
• Working Hours: Monday to Friday, 8:30am - 05:30pm

kindly click on "APPLY NOW" or send in your resume in MS Word format to

[email protected]

*We regret that only shortlisted candidates will be notified*

TSTAR Recruit Pte Ltd| EA Licence No:22C1039| Co.Reg.No.202207088Z| EA Registration No.: R1767370 (SIA KAI SING)

1. Receive customer's car, and note down the service required.

2. QC vehicle interior and exterior, and mark down

3. Prepare quotation to customer

4. Prepare jobsheet for workshop

5. Invoice customer

6. Check invoice, and prepare month end statement

Our Client is one of the leading player in Hospitality industry in Singapore. Due to business needs, they are now recruiting a Guest Service Officer/ Porter to be part of their Concierge team for ongoing transformation projects. They are located Central - easily accessible.

Duties:

• Greet and assist guests entering and leaving the building.
• Open doors and provide directions or information.
• Monitor and control access to the building.
• Help with packages, luggage, and deliveries.
• Ensure security by keeping an eye on the entrance area.

Requirements

• Good communication and interpersonal skills.
• Professional appearance and demeanor.
• Ability to stand for extended periods.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

Senior Compliance Officer (Vice President)

(Private Bank)

Perform account opening, KYC, periodic review and Enhanced CDD for on-boarding of PEP clients

Duties & Responsibilities:

• Performing enhanced due diligence and reviews of PEP clients including Periodic Review
• Advising on compliance and regulatory issues relating to KYC.
• Liaise with internal clients like AML Front Control/Front office/ operations/external auditors and internal auditors in relation to KYC matters.
• Prepare of periodic management reports
• Ability to identify KYC issues and ensure client meets regulatory and internal requirements before account opening
• Ability to perform KYC reviews and name hits review promptly
• Assessment of risk and daily BAU KYC related matters (i.e. unblocking of transactions)

Requirement:

• Solid experience in Compliance, KYC and handling of PEP Clients.
• Strong experience in handling CDD for on-boarding of PEP clients
• Minimum 12 years of Compliance experience in a Private Bank
• Handles queries from the internal clients (AML Front Control/Front office/ operations)/external auditors and internal auditors in relation to KYC matters.
• Experience in the onboarding and account opening of PEP clients.
• Knowledge of the Singapore regulations, i.e. Banking Act, SFA, FAA.
• Strong domain in a Private Bank.
• Initiative and able to work independently.
• Strong interpersonal skills and a good team player.
• Strong analytical and evaluative skills and attention to details.

We respect your privacy and all communication will be treated with confidentiality.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : kelvin@starcareerconsulting.com

*We regret only shortlisted candidate would be contacted.

Kelvin Lee (Reg. No. R1872625)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Job Description

• Industry/ Organization Type: Security
• Position Title: Security Officer (Commercial Building)
• Working Location: Chulia Street
• Working Hours: 6 days (8.00 am-8.00 pm/8.00 pm-8.00 am)
• Salary Package: Basic Salary $3,000 + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Monitor and patrol the commercial building premises to ensure safety and security.
• Respond promptly to alarms, emergencies, and security incidents.
• Conduct regular security checks and clocking as per shift schedule.
• Control access to the building, check identification and issue passes to visitors.
• Observe and report any suspicious activities or security breaches.
• Assist in emergencies, including fire alarms and evacuations.
• Conduct investigations and prepare detailed incident reports.
• Liaise with building management and tenants to address security concerns.
• Ensure compliance with building security protocols and regulations.
• Perform regular checks on security systems and equipment to ensure proper functioning.
• Provide excellent customer service to building occupants and visitors.

APPLY NOW!!!

• Valid PLRD license.
• Prior experience in security, preferably in a commercial building setting.
• Strong observational and communication skills.
• Ability to handle emergencies and stressful situations calmly.
• Basic knowledge of security systems and protocols.
• Customer service oriented.
• Physically fit and able to perform patrolling duties.
• Able to work on rotating shifts, including weekends and public holidays.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68837 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Shift Role

Morning or Afternoon shift

Responsibilities:

1.) Interact with internal & external customers to answer customers queries.

2.) Maintaining a positive, empathetic, and professional attitude toward customers.
3.) Responding promptly to customer inquiries on general and transactional enquiries
4.) Communicating with customers through various channels.
5.) Acknowledging and resolving customer requests.
6.) Customer outreach to encourage the use of digital services.
7.) Consistently deliver high quality service to our customers to achieve total customer satisfaction without compromising risk standards.

Regards,

Lini

Recruitment Consultant

R22108463

Customer Service Office @ TANJONG PAGAR

Our Client is one of the leading player in Hospitality industry in Singapore. Due to business needs, they are now recruiting a Guest Service Officer/ Porter to be part of their Concierge team for ongoing transformation projects. They are located Central - easily accessible.

Duties:

• Greet and assist guests entering and leaving the building.
• Open doors and provide directions or information.
• Monitor and control access to the building.
• Help with packages, luggage, and deliveries.
• Ensure security by keeping an eye on the entrance area.

Requirements

• Good communication and interpersonal skills.
• Professional appearance and demeanor.
• Ability to stand for extended periods.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

• Provide support for day-to-day operations by assisting in the team’s functions

• Assist in monitoring competency standards required of supervisors and representatives to ensure alignment with regulatory and industry guidelines

• Ensure timely reviews and follow up with representatives on cases triggered by Company approved monitoring system, and information via other sources reported to the department

• Assist in developing and implementing communication plans on competency standards

• Engage and coach representatives and supervisors in areas of sales activity, quality of sales / sales management, and training needs as and when required

• Perform trend analysis to detect potential sales advisory and market conduct risks

• Address all queries and concerns from various internal and external stakeholders

• Assist in the execution of special projects / initiatives

• Updating of SOPs and internal guidelines when required

• Perform other work as required to meet business needs

• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.

• Highlights any potential concerns /risks and proactively shares best risk management practices.

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Contract Period:

• 3 Years - 2 Jan 2025 to 31 Dec 2025

Deployment:

• Mon to Sat: 8.30 am to 5.30 pm

Scope of Works:

1. Cable Diversion works - Roadside
2. Multiple site to cover. But one day one site only
3. SPPG Project
4. Ability to identify problems and provide solutions
5. Able to lead fellow colleagues and inculcate them towards safe work culture
6. Compile all relevant report and records, carry out daily safety inspection
7. Prepare and submit Monthly safety report as required by the management and client.

Requirement:

• Minimum 2 Years of Experience
• Preferably with (PSM) Project Safety Management by SP

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Logistics Officer to join their warehouse team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Jobs Scope:

• Adhere to all operational procedures and compliance standards.
• Act as the main contact for delivery, shipment, and customer inquiries.
• Manage system transactions for receiving, order fulfillment, and shipment planning.
• Coordinate with customers and transporters to resolve daily issues and meet delivery/collection requirements.
• Perform stock allocation and arrange shipments based on customer instructions.
• Prepare and consolidate outbound documentation for cargo release and return to customers.
• Collect and manage data for reporting to the Operations Executive/Manager.
• Oversee record retention, documentation, and cycle count processes.
• Ensure all KPIs are met and provide timely, accurate reports.
• Assist with administrative tasks, data entry, and provide backup support when needed.

Requirement:

• Min 1 year of warehouse operations experience
• Basic computer skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

As a Customer Service Officer, you act as the first point of contact for customers to resolve or escalate issues for resolution. You also perform administrative support to ensure smooth delivery of operations.

Roles and Responsibilities

· Attend to customer enquiries, feedback and complaints via phone, email or in-person.

· Check and monitor CCTVs for discrepancies, system issues and incidents.

· Obtain and evaluate all relevant information to escalate car park cases to the Operations or Technical teams.

· Monitor incident queues and work with operational teams to ensure escalated cases are resolved within the required service levels and customer requirements.

· Perform investigations and process refunds for customers.

· Perform administrative tasks related to customers data such as service reports etc.

· Monitor and track manpower deployment for Operations and Technical teams.

Requirements

· At least GCE ‘O’ Levels or equivalent.

· At least 2 years of working experience in the customer service or call centre roles.

· Required to work rotating shifts due to 24/7 operations of control centre.

· Excellent customer service and communication skills.

Proficient in Microsoft Office tools (Excel and Word).

This position is available from January 2025 onwards.

The Security Officer delivers the safety and security measures that meet the requirement of the Hotel Management.

Primary Responsibilities

Manages The Control Room

• Verifies all visitors, guests and contractors of their visit and issue pass to them after verifications.
• Records and issues departmental keys to the colleagues after verification. Acknowledges and records when the keys are returned.
• Reports and documents all incidents in the Security Management Occurrence log.
• Answers to all telephone enquiries in a calm and professionally manner.
• Records and takes pictures of all Loss and Found items surrender by colleagues or others in the “Case Property” form and thereafter to hand over to Housekeeping if there is no claimant.
• Responds to the fire alarm bell activation and activates the CERT members, Decam (Decentralized Alarm Monitoring Station), Hotel Telephone Operator and raised the Fire Alarm Bell Activation Report thereafter.
• Assists in the evacuation when the need arises.
• Assists in managing the Electronic Parking System for the Carpark, including printing the Daily Revenue Report and Settlement Report daily.
• Any other duties assigned by the Security Supervisors and Managers.
• Prepares to assume the role of a CERT member when the need arises.

Carries Out Static Duties

• Ensures a peaceful environment, greets guest coming/going out of the hotel, to report and take action if there is a disturbance.
• Ensures orderly traffic flow, advises drivers of unauthorised parking to park at designated car park and to report and take action if there is disturbance.
• Conducts checks on unauthorised parking, advise the driver to park in designated car parks, to report and take action if there is disturbance.
• Ensures only authorised contractors or supplier’s vehicles is allow to park in the loading bay.
• Ensures smooth traffic movements in the loading bay.
• Ensures the vehicles are parked in an assigned parking lot.
• Ensures no obstruction cause to other vehicles using the loading bay.
• Verifies the identities of all contractors/workers using the loading bay.
• Responds to any emergencies within 3 minutes or less.

Patrols The Hotel Grounds And Buildings

• Residence patrolling for crime prevention and to report of any incidents, disputes disturbances or found properties left unattended.
• Perimeter patrolling to ensure that the hotel’s exterior walls are not vandalised or damaged, ensures the street lamps are in working condition.
• Raffles Arcade Blocks patrolling for crime prevention, providing assistances or enquires from City guests or members of the public.
• Responds to any emergencies within 3 minutes or less.

Involvement As A Member Of The Security Team

• Provides security escorts for finance department to the bank.
• Witnessing for colleagues depositing sales proceeds at finance department.
• Crowd Control Duty during major events or VVIP visits.
• Prepare to assume the role of the CERT members and First Aider.

Candidate Profile

Knowledge and Experience

• Must be a registered Security Officer with Police Licensing & Regulatory Department (PLRD) and holds a valid Security License issued by PLRD.
• Secondary education with WSQ Certification in Security Operations.
• Certified in First Aid, CPR and AED.
• Certified CERT member as per Singapore Civic Defence Force (SCDF) guidelines under High Risks Installation (HRI) Tier 1
• Minimum of 2 years of relevant experience in the hotel industry.
• Outgoing personality and able to remain calm under duress.
• Willing to acquire new knowledge and experience.

Competencies

• Oral and written fluency in English. Ability to converse in other languages is an advantage.
• Working knowledge of Microsoft Office (Excel, Outlook, PowerPoint, Word) will be an advantage.
• Good interpersonal skills with ability to communicate with all levels of employees.
• Service oriented with an eye for details and inquisitive mind.
• Ability to work effectively and contribute in a team.
• Flexible and able to embrace and respond to change effectively.
• Ability to work independently and has good initiative under dynamic environment
• Self-motivated and energetic.
• Computer literacy will be an added advantage.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

Our Client is one of the leading player in Hospitality industry in Singapore. Due to business needs, they are now recruiting a Guest Service Officer/ Porter to be part of their Concierge team for ongoing transformation projects. They are located Central - easily accessible.

Duties:

• Greet and assist guests entering and leaving the building.
• Open doors and provide directions or information.
• Monitor and control access to the building.
• Help with packages, luggage, and deliveries.
• Ensure security by keeping an eye on the entrance area.

Requirements

• Good communication and interpersonal skills.
• Professional appearance and demeanor.
• Ability to stand for extended periods.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

Job Info:

• Working Days: Monday - Friday
• Working Hours: 8:45am - 5:15pm
• Location: West
• Salary: Basic up to $2,800 + AWS + VB

Job Description:

• Full spectrum of Accounts Receivable functions
• Accurate and timely recording of AR invoices
• Liaison with Operation teams on billing matters
• Monitor debtor ageing balances, contact / follow up with customers and discuss with Sales persons for collection.
• Record and reconcile receipts in a timely manner
• Maintain proper documentation on billings and collection matters
• Scan and maintain all soft copy records.
• Maintain good communications with Customers and proactive in problem solving
• Assist on ad-hoc tasks as required

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Loh Kar Leong | EA Personnel No.: R23116015

To take charge of technical compliance for all authorities submissions, including liaising with the relevant authorities personnel, consultants and architects to achieve the design intent as well as meet all authority requirements. To provide technical advice and support for design staff.

- Polytechnic Diploma in Singapore or similar

- At least 1 year working experience in Singapore

- Familiarity with Singapore authority requirements, especially for residential developments

- Sense of Responsobility and able to work as part of a team

- Organised and Methodical

- Strong proficiency in Autocad

- Photoshop and Sketch-up skills perferable

- Familiarity with MS Office

• Salary: $2800 to $3500 (Depends on Experience) + AWS + VB
  Mon to Fri - 9am to 6pm
• Working Location: Joo Koon
• (Lunch Provided & Transport provided - From Boon Lay)

Responsibilities

• Assist in Debts Collection & follow up of overdue account
• Prepare regular & monthly credit related reports to Finance manager/ HOD
• Assist in monitoring monthly debts collection performance
• Investigate and resolve discrepancies relating to non-payment of invoices
• Conduct aged balance review with Finance manager/ HOD to follow up review action
• To adopt collection best practices and apply relevant collections strategies to enhance effectiveness
• Recommend improvements of credit risk measures, controls and processes
• Any other duties as assigned
• Evaluating new credit request and conducting client credit checks.
• Suggest and implement terms of credit for new clients
• Negotiating payment plans and collection
• Responding client inquiries
• Liaising with customers (internal/ external) to build and foster strong relationships.

Requirement

• Diploma holder (Finance Background preferred)
• 2 to 5 years of relevant working experience in credit control would be advantageous
• Able to deal with clients for debt collection

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

- Oversee operations and cleanliness on ground

- Perform general cleaning to maintain cleanliness

- Manage customer complaints in professional manner

- Manage manpower deployment

- Conduct site inspections to ensure compliance with health and safety standards

- Prepare operations reports and other administrative duties

- Any other related duties assigned by manager

Company Profile

State Bank of India (SBI) a Fortune 500 company, is an Indian Multinational, Public Sector Banking and Financial services statutory body headquartered in Mumbai. The rich heritage and legacy of over 200 years, accredits SBI as the most trusted Bank. SBI Singapore (SBIS) has 5 retail branches, 19 SBIS ATMs and over 200 ATMs via the shared island wide ATM5 network. SBIS has a suite of retail banking products which complement its existing corporate banking products thus enabling us to service both individual and corporate customers. In Commercial and wholesale banking, our areas of operation include ASEAN, South East Asia and South Asia. SBIS leverages on its extensive international network of branches to offer a wide range of Import/Export Trade Finance Services, in both Singapore Dollar and foreign currencies to facilitate the business needs of customers.

Job Title: Remittance Processing Officer

Responsibilities

Remittance Processing Cell:

· Strong understanding of the process flow for each channel (Kiosk, Internet Banking, eRemit and other partnerships, as applicable).

· Oversee day to day remittance transactions through alternate channels ensuring efficient and timely processing of payments.

· Work closely with IT / Operations team to ensure all alternate channel remittance are processed within the stipulated TAT.

· Monitor reconciliation of outstanding balances in Suspense Accounts.

· Verify and authorize transactions, Release of OFAC alerts, Swift payments/messages pertaining to Alternate channel remittances.

· Attending to customers’ remittance enquiries and following up internally on remittance transactions.

· Well versed with echannels (INB and eRemit) screens to be able to assist customers’ queries via telephone.

· Aware of internal policies and process on blacklisted, deactivated customers and the requirements for activation. Clear understanding of the process for customers who call in for forget/lost User ID /Password for eChannels.

· Ensure compliance with AML-CFT policy and responsible for transaction monitoring / attend to compliance queries on transaction monitoring alerts.

· Prepare reports (daily/monthly channel reports, management and statutory reports) on a timely basis.

· To be updated on changes related to AML-CFT/KYC/CDD requirements.

Corporate TD Processing:

· Processing of Corporate Time Deposits including opening of new TDs as well as renewal of existing TDs, as per the instructions received from Corporate Relationship Managers.

Bulk Remittance Processing:

· The client relationship management in respect of the Corporate Ship Management companies for bulk remittance.

· End to End Management of the Bulk Remittance Transactions from the corporate arrangements in place.

· A clear understanding of the process from receiving the required documents from the corporate, to preparation of the file after validating the values with the pdf attachments.

· Following up on the timely credits into the account and ensuring smooth processing of the transaction.

· Sending the Transaction receipts to the corporate in the agreed format.

· Checking on the return transactions with the branch the next day and facilitating flow of information to and fro to the corporate and ensure proper closure to the file/transactions.

Others

· The employee should ensure adherence to the Code of conduct and the Code of ethics stipulated by the Bank.

· Participation in U.A.T. requirements and new project implementation as and when required.

· Supporting, contributing, promoting and driving technology initiatives like Internet applications, mobile applications, etc towards promoting customer convenience and service excellence

Requirements

· A recognized degree preferably in banking & finance or equivalent.

· Experience preferably in financial industry.

· 5 years of remittance and payment processing experience desirable.

· Good knowledge of SWIFT/MEPS systems/RTGS/ FAST/eNETS/Corporate TDs/Retail Banking products.

· Excellent telephonic etiquettes and communication skills with confidence in dealing with customers.

· Independent, meticulous and able to work with minimum supervision.

• Report to the M&E Consultant, assist in coordinating & supervising and ensure proper planning & implementation of M&E installation works in accordance to the approved design and specifications
• Responsible in monitoring project implementation and progress, as well as managing hand-over of the project upon completion.

Requirements:

• Possess Diploma / ITE Certificate in Mechanical / Electrical Engineering.
• Minimum 5 years of relevant experience in supervision of building services.
• Experience in coordination and supervision of M&E installation works of commercial projects and projects that involved additions and alteration works is preferred.

You are expected to be someone who is hardworking and has a pleasant personality.

This position requires you to work from home most of the time so you must be able to work independently.

If you have no relevant experience - it is essential that you demonstrate the ability to learn fast and adapt.

Job scope details:

- establish rapport and build good relationships with customers

- be enterprising and work out solutions for customers, new or existing.

- involved in the presentation and troubleshooting for various scenarios.

- learn fast and understand the workflow

- able to implement ideas and instructions quickly.