Job Scope:

1. Provide administrative support for Parenting Pact (PP) attendance i.e. ticking the checkbox in the system.
2. Provide ad-hoc support to frontline counter services in the event of exigencies of duty.

Specific responsibilities are as follows in relation to (a)

• Assist with the administration of the Marriage Counselling Programme (MCP)
• Verification and acceptance of online registration forms for MCP, estimated at up to 20 per day, received via Portal (inclusive of incomplete registrations requiring follow-up correspondence via the Portal)
• Liaising with the agencies on their queries and requests for assistance (eg. request of change of agencies, extensions and MCP case status enquiries, assisting as Liaison officer for technical support issues for Partners’ Portal for MCP agencies and any other ad-hoc request).
• Attending to queries from public on MCP (supporting QSM in MCP queries) and in relation to (b):

Ad-hoc support Registry duties at Level 2:

• Screening clients before allowing clients up to Level 3
• Answering FAQs related to court processes

Working Arrangement:

Location: Lengkok Bahru

Working hours:

Mon-Thurs 8.00am-5.30pm

Fri 8.00am-5.00pm

Salary: Monthly Rated (TBA)

Contract Duration: 3 Months

Job Requirements:

• Diploma in any discipline with relevant experience in project management related to systems development.
• Proficient in Microsoft Office Suite (Word, Excel, Powerpoint) and ability to work with multiple IT systems.
• Good communication and writing skills;
• Organised with good time management skills.
• Ability to handle sensitive information with confidentiality.
• Passionate about service the community.

EA License No.: 96C4864 (Shanice Lim Xin Ni)

Reg. No.: R22110485

Our client is a Manufacturing MNC. Due to business needs, they are now recruiting a Public Relations and Communications Manager to be part of their Marketing Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Public Relations and Communications Manager:

• Develop and implement corporate communication strategies to enhance brand reputation, align with company values, and manage crises effectively.
• Establish and enforce communication policies and processes for consistent messaging across all levels and platforms.
• Lead media relations, press releases, and public relations efforts to strengthen the company’s public profile.
• Foster strong relationships with stakeholders, including government agencies, industry leaders, and customers, to support business objectives.
• Manage internal communication initiatives to engage employees, promote company culture, and drive cohesive messaging.
• Translate corporate objectives into effective communication strategies for internal and external audiences.
• Plan and execute impactful CSR initiatives, including volunteering events and ESG-related projects, to reinforce the company’s commitment to social causes.
• Liaise with government authorities to secure permits, funding, and approvals while building strategic partnerships.
• Monitor and evaluate the effectiveness of communication strategies, providing insights and reports to senior management.
• Act as a key representative in corporate events, employee engagements, and public initiatives to enhance the company’s visibility and outreach.

Requirements:

• Degree in Communications, Public Relations or related field.
• At least 8 years of work experience in relevant field.
• Experience with Public Speaking / Events / Emcee is an added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

• Carry out the duties required as site supervisor under the Building Control Act and Regulations or other duties as required by other Authorities;
• Conduct site inspections and review, evaluate & assess method statements in relation to the project;
• Supervise and enforce site quality control;
• Responsible for the co-ordination of site works to ensure construction safety;
• BCA registered with recognized Degree in Civil / Structural Engineering;
• Recognized Degree / Diploma from recognized tertiary institution;
• Registered with IES;
• Minimum of 3 - 5 years relevant experience in the supervision of works similar in nature to the civil works;
• Prior LTA project experience is an advantage;
• Only Singaporean / SPR need apply.

Your are expected to be a determined and hardworking individual.

If you have no relevant experience or is a housewife, we expect you to learn fast and adapt quickly.

**And you must have a preference to work from home.

Job tasks include:

- communicating with new prospects and arrange sales appointments

- follow up with existing clients to ensure they are happy with our service

- coordination work between sales and administration service

- you are expected to work FROM HOME, so you must be disciplined and independent.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

Our esteemed client, an established MNC, is searching for a Customer Service Officer:

Job Responsibilities:

• Manage current and new customer accounts with professionalism and efficiency.
• Handle inbound and outbound phone calls to provide timely assistance.
• Deliver exceptional customer service and maintain positive relationships with customers and vendors.
• Address customer inquiries and resolve issues effectively.
• Prepare and issue shipment quotes and coordinate shipments as per customer requirements.
• Multitask efficiently using various workspace tools and computer software.

Job Requirements:

• Strong communication and interpersonal skills to engage with customers and stakeholders.
• Exceptional problem-solving abilities and a proactive approach to customer needs.
• Proficiency in multitasking and working with computer software programs.
• A positive attitude, strong sense of responsibility, and team-oriented mindset.
• Prior experience in customer service or coordination roles is an advantage but not mandatory.

Additional Information:

• Salary: Up to SGD 2,800 + VB ( 1 Month )
• Working Location: Jurong East
• Working Hours: 5 day work week, 8:30am - 5:30pm

For interested parties, kindly click on "APPLY NOW" or send in your resume in MS Word format to

[email protected]

*We regret that only shortlisted candidates will be notified*

TSTAR Recruit Pte Ltd| EA Licence No:22C1039| Co.Reg.No.202207088Z| EA Registration No.: R1767370 (SIA KAI SING)

​Our client is a global leader in gateway services, who is seeking to recruit Auxiliary Police Officer. This position is based in Singapore.

*Joining Bonus up to $40,000 * Terms & Conditions apply

Auxiliary Police Officer

Responsibilities

As an Auxiliary Police Officer, you will be stationed at the frontlines to provide security services for airlines, contributing towards protecting modern aircraft fleets, as well as ensuring the safe transport of travelling passengers. Other ad-hoc duties include securing the safety of other vital installations in Singapore that encompass the protection assets.

Requirements

· Minimum 3 'N' level credits (diploma holders may be considered for Sergeant rank)

· Must be able to pass annual IPPT (Individual Physical Proficiency Test)

· Must be able to identify and differentiate color for work purposes.

· Comfortable with rotating work shifts

· Location : East

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

You are expected to be someone who is hardworking and has a pleasant personality.

This position requires you to work from home most of the time so you must be able to work independently.

If you have no relevant experience - it is essential that you demonstrate the ability to learn fast and adapt.

Job scope details:

- establish rapport and build good relationships with customers

- be enterprising and work out solutions for customers, new or existing.

- involved in the presentation and troubleshooting for various scenarios.

- learn fast and understand the workflow

- able to implement ideas and instructions quickly.

Your are expected to be a determined and hardworking individual.

If you have no relevant experience or is a housewife, we expect you to learn fast and adapt quickly.

**And you must have a preference to work from home.

Job tasks include:

- communicating with new prospects and arrange sales appointments

- follow up with existing clients to ensure they are happy with our service

- coordination work between sales and administration service

- you are expected to work FROM HOME, so you must be disciplined and independent.

Responsibilities

· Monitor strict compliance of “Permit to Work” system at worksite & explain the importance to workers at the time of safety talk/toolbox meeting.

· Coordinate Environmental Control Committee Meeting and implement all environmental control programs.

· Maintain mandatory records and other documentation as required by the regulatory authorities.

· Ensure compliance of operations with NEA and EHS regulations

· Prepare Site Environmental Control Report on a regular basis

· Conduct environmental control audit and investigations

· Able to maintain environmental requirements in line with OHSAS 18001:1999

· Ensure compliance with environmental regulations, develop environmental control plan, site clean-up plans & monitor their completion

· Advise and liaise with Project Manager and construction team on all matters pertaining to Health, Safety & Environment (HSE)Ensure compliance and practice of Company's QEHS Management System

· Oversee and lead the Safety team & subcontractors in the implementation of Company’s safety systems at sites

· Inspect and examine the workplace to ensure workplace safety compliance

· Identify safety, environmental health non-compliance and recommend measures to rectify

· Liaise with authorities and clients on matters pertaining to environmental, workplace safety issues

· Conduct & organize internal / external WSH trainings for staffs.

· Conduct incident investigations & propose corrective actions.

· Review OHSMS and provide recommendations for improvement of safety.

· Conduct regular inspection and audits on the safety provisions.

· Conduct, review & submit Risk Assessments.

· Prepare safe work procedures for site activities.

Requirements:

· Registered ECO & ECMO with NEA and PUB in Singapore

· Experienced in Construction Projects in Singapore as full time.

· Experience in managing a construction site Earth Control Measure

· Noise monitoring certificate

· Willing to work West Area.

· Good Communication Skills in reading, writing, and speaking

Work location at Katong.

Job Highlights

• We offer attractive salary and incentives
• We provide opportunities for career advancement
• We provide healthcare and medical benefits

Job Description

If you have a warm personality, value good customer service, eloquent in English, and are willing to learn and grow with the company, then you are most welcome to be part of our fun-loving and dynamic team!

Responsibilities

• Attend to walk-in customers and incoming phone/email enquiries
• Provide professional course consultation and excellent customer service to prospective customers
• Work closely with the Operations Manager in placements and scheduling of classes
• Communicate and coordinate with customers in ensuring prompt follow-up and closure for all enquiries
• Process class registrations and payments
• Correspond with existing customers through phone, text messages, emails and letters
• Coordinate with external vendors and suppliers
• Perform a variety of administrative duties in support of the day-to-day operations
• Ensure the safety and appropriate behaviour of students at the centre
• Tidy and prepare the classrooms before lessons

Requirements

• Fluent in English and Mandarin, to handle English and Mandarin speaking customers
• Confident and tactful in handling customer’s needs
• Passionate in providing excellent customer service
• Possess good communication skills
• Must love children and comfortable working around them
• Possess a cheery and pleasant disposition
• Meticulous and systematic with administrative procedures
• Has a good eye for details
• Excellent team player with a people-oriented personality
• Proficient in Microsoft Word, Excel and other administrative applications
• Applicants with experience working in tuition or enrichment centres have an added advantage
• Work day: 5-day work week – 3 weekdays and 2 weekends or 4 weekdays and 1 weekend.

WHY JOIN US?

• We offer attractive salary that commensurate with work experience
• We provide opportunities for career advancement within the company
• We provide healthcare and medical benefits

- Building and maintaining relationships with key customers.

- Overseeing the relationship with customers handled by your team.

- Resloving customer complaints quickly and efficiently.

- Keeping customers updated on the latest products in order to increase sales.

- Sustaining customer rentention and ongoing brand loyalty

- Focus profiling of your customers

- Identifying your most Valuable customers and their true value to the business.

Contract - 3 years contract with Government Organisation

Only for Singaporeans

• SPECIFICATION OF SERVICES FOR SYSTEM MANAGEMENT OFFICER

1. Nature of Project

• The manpower services engaged for this quotation will be part of a team to work with vendors to develop new and maintain existing enterprise systems for Singapore Police Force to meet operational requirements.

2. Services Required

• Service Description Functional Area
• System Management Officer Assist Project Manager to oversee the development of new systems as well as ensure the smooth operations of existing systems

3. Job Responsibilities

• (a) Handle projects assigned and supervised by Project Manager.
• (b) Assist Project Manager in managing project activities right from project initiation phase to project implementation until successful systems commissioning.
• (c) Assist Project Manager to file all projects documents and adhere to the Quality Management System standards.
• (d) Fixed Asset Management .
• (e) Facilitate, document and process Purchase Request, Purchase Order, Delivery Order, Goods Acceptance, Invoice, etc.
• (f) Assist Project Manager to perform front end study, risk assessment and proposed technical solutions to meet User Operational needs.
• (g) Assist Project Manager to perform necessary Request for Information (RFI) and submit budget proposal on project initiatives.
• (h) Assist Project Manager to prepare the necessary procurement documentation for project Tenders including evaluation and award.
• (i) Assist Project Manager to manage contracts with the relevant vendors to ensure prompt deliveries of services / products and ensure the availability of funds for such payments.
• (j) Assist Project Manager to prepare Project Management Plan and project related technical and management reports.
• (k) Assist Project Manager to ensure the project tasks are implemented within the approved scope, schedule and budget.
• (l) Assist Project Manager to manage the acceptance tests to ensure that the system requirements and specifications are met in accordance with contractual requirements.
• (m) Report project progress status to the Project Manager at regular project meetings. The Project Officer shall highlight project issues (including risks) and proposed mitigation plans and follow-up actions.
• (n) Manage the users’ expectations and resolve any project issues timely.
• (o) Manage contractors and ensure project scope of work is fulfilled according to contractual requirements.
• (p) Manage all project deliverables until completion of delivery to User.
• (q) Work closely with vendors and external government agencies for all project related works. Moreover, the Project Officer must work seamlessly with other cross functional teams and units to resolve project matters taking into account security, system integration and interoperability.
• (r) Able to work and think independently with minimum supervision.
• (s) Assist user in the preparation of guidelines and standard operating procedures (SOPs) related to the systems.
• (t) Assist Project Manager to manage projects that have transits to warranty / maintenance phase. Work with the vendors, users and relevant parties to ensure systems in warranty or maintenance phase are functioning and performing to specifications. In event of system failure or non-performance to specification, the Project Officer shall work with the vendors to recover or reinstate the system to its operational states or functionalities in the shortest possible time.
• (u) Handle administration matters such as security clearance, coordinating meetings.
• (v) Undertake other responsibilities, projects or tasks assigned by the Project Manager including leading small-scale projects.

4. Qualification and Experiences

• The Candidate shall have Minimum Diploma in Information Technology/Computer
• Studies/Systems Engineering or equivalent.
• The Candidate shall have at least 3 years working experiences in Project Management and IT Project Lifecycle.
• Candidates with Network or Systems experience preferred.
• The Candidate shall be contactable 24 x 7 and support operations after office hours, on weekends and Public Holidays if required.
• Familiarity with Government procurement process will be preferred.
• Candidate with prior working experience in MHA Home Team Department will be preferred.

Contract Sterilization Services Pte Ltd, wholly owned subsidiary of Serial System Ltd (a SGX mainboard listed Company), assembles and distributes medical devices. It offers a full range of standard and customised perfusion tubing packs. Marketed all over the Asia Pacific region, these products are the preferred choices of many leading hospitals.

We invite a suitably qualified candidate to fill the following position:

Purchasing Cum Logistic Officer

Responsibilities:

· Purchasing activities: Generate Purchase Order to Suppliers & Coordinate Delivery arrival

· Sourcing Activities including research of the potential vendors

· Order tracking to ensure on time delivery

· Monitor Stock levels daily and place orders as needed

· Update and maintain Records of purchased products, delivery information and invoices

· Coordinate with warehouse staff to ensure proper storage and inventory control

· Logistics activities: Sales & Invoices Documentation, Import & Export processing/documentation

· L/C Negotiation & CO application

· Liaise with customers/forwarders on shipping arrangements

· Perform other duties as assigned

Requirements:

· GCE ‘O” level or equivalent

· 1 - 2 years relevant working experience in purchasing & sourcing

· Able to work independently and interact well with Suppliers/Customers/Logistics companies

· Knowledge of Microsoft Excel, Word & Power Point

· UBS System knowledge is an added advantage

· Negotiation skills

· Meticulous and possess good communication skills and a positive work attitude

· Preferably able to start work within short notice

Interested candidates are invited to submit their resumes and expected salary.

We regret that only shortlisted candidates will be notified.

Company Address: 2 Tukang Innovation Grove, #08-05, MEDTECH HUB, Singapore 618305

Why Join Us:

5-Day Work Week

On-the-Job Training

Hands-on learning and exposure

Job Description

• Monitor strict compliance of “Permit to Work” system at worksite & explain the importance to workers at the time of safety talk/tool box meeting
• Coordinate Environmental Control Committee Meeting and implement all environmental control programs
• Maintain mandatory records and other documentation as required by the regulatory authorities
• Ensure compliance of operations with NEA and EHS regulations
• Prepare Site Environmental Control Report on a regular basis
• Conduct environmental control audit and investigations
• Able to maintain environmental requirements in line with OHSAS 18001:1999
• Ensure compliance with environmental regulations, develop environmental control plan, site clean-up plans & monitor their completion

Requirements

• Candidate must possess at least Diploma/Degree in Civil Engineering or its equivalent
• Candidate must be a NEA registered ECO
• Must be a registered ECMO
• Minimum 3 years’ relevant experience in Building Construction
• With FSM certificate will be an advantage
• Must have professional knowledge in law and regulations of Environment Acts

Job Description

• Industry/ Organization Type: Education
• Position Title: Administrative Officer
• Working Location: Bencoolen
• Working Hours: 5 days (Mon to Fri: 8am – 5pm/9am – 6pm)
• Salary Package: Basic salary $2,500 - $3,500 + Performance Bonus
• Duration: Permanent/Part-Time

Key Responsibilities

• Handle walk-ins, telephone and email enquiries.
• Promote centre courses sand provide course consultation to prospective clients.
• Coordinating and facilitating classes for the centre.
• Handle general administrative tasks pertaining to clients and course registration matters.
• Responsible for enrolment daily.
• Follow up on sales enquiries.
• Communicate with instructors, coordinators and clients on starting classes or change of timing, and any other situation that may arise.
• Take photos of classes for marketing collaterals and helping in creating advertising materials.
• Perform any ad hoc basis as assigned by manager.

APPLY NOW!!!

• Minimum GCE O' Level or any related educational level.
• Proficient in Microsoft Office and adept with technology.
• Flexi working hours.
• Those can start work within short notice would be advantage.
• Full-Time & Part-Time role available.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71386 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Billing Officer
• Working Location: Jurong East
• Working Hours: 5 days (Mon – Fri, 830am – 530pm)
• Salary Package: Basic salary up to $2,500 + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Handle daily billing tasks.
• Create invoices and send them to customers.
• Manage billing schedules to meet customer and company needs.
• Check invoice details against contracts or quotes to ensure they are correct. Address any issues proactively.
• Communicate with customers about any billing questions or disputes.
• Keep accurate billing records in the system.
• Support accounting tasks.
• Monitor customer accounts for unpaid or late payments and take necessary actions.
• Perform other tasks as needed.

APPLY NOW!!!

• 1 year of relevant working experience.
• Good communication and people skills.
• Ability to work independently and in a team environment.
• Experience with logistics related background is advantageous

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71456 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Security
• Position Title: Senior Security Officer
• Working Location: Island Wide
• Working Hours: 26 days per month (7-7/8-8, morning/night shift)
• Salary Package: Basic Salary $3,170 + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Respond to and report complex safety and security incidents; assist in evacuations when necessary.
• Oversee security systems, including alarms, fire control, lift, and car park systems.
• Ensure smooth traffic flow by following the Road Traffic Act.
• Monitor CCTV and alarm systems, ensuring evidence is preserved.
• Support law enforcement and issue summons when needed.

APPLY NOW!!!

• Valid PLRD license.
• 3-5 years of security experience.
• Good leadership and team management abilities.
• Excellent communication and interpersonal skills.
• Ability to manage emergencies and stress effectively.
• Good observational and analytical skills.
• Skilled in using security systems and technology.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71786 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Deliver quality customer service:

1. Deliver quality customer service and frontline assistance by sharing useful and correct information and advice to stakeholders such as callers, walk-in residents, contractors, etc., to create a positive and satisfying customer experience.
2. Handle outbound calls and respond to inbound call enquiries in a polite, timely and accurate manner.
3. Manage feedback, complaints and services requested by the residents professionally and liaise with the relevant departments to follow-up on outstanding matters. Escalate the incident to your superior if there is no resolution.
4. Attend to all correspondences on the usage or booking of common properties including all recreational facilities, on behalf of the Town Council following company policies and procedures. Tracking and ensure payment for booking of facilities. Follow-up on deposit refund.
5. Assist and work closely with the Property team in tracking the daily, weekly, and monthly maintenance and bulk refuse schedule, improvement and upgrading works timeline, deployment, resources arrangement and IEMS cases (where applicable).
6. Booking of bulky removal appointment and making any related changes.

Finance support:

1. Collect and manage the funds payable to the Town Council via different payment methods, e.g., cash, nets, credit card.
2. Handling of S&CC related inquiries.
3. Coordinate and handle permit and waiver applications and appeals.

Administrative support:

1. Issue notices to vehicle owners or tenants or relevant parties to comply with or remedy a breach of any Town Council’s bylaws (BES). Follow-up on status and closure.
2. Perform administrative duties such as prepare courier bag, prepare letters to residents, mailing, inventory of pantry/ office supplies, etc.
3. Maintain proper records and files of documents, drawings, and materials, collection transactions, pertaining to Town Council matters.
4. Prepare end day reporting, e.g. number of permits.

Cross deployment/ others:

1. Be ready to be deployed to either the call center, cashier, or reception/ counter station across all offices (where necessary) to ensure smooth business operations.
2. Any ad-hoc duties assigned by your supervisor.

Requirements:

• Min GCE O Level in any field with 1 year of administrative support experience
• Has an eye for detail and possess a dynamic, committed attitude with strong sense of initiative
• Knowledge of Microsoft Office

The role

This is primarily an IT Support Officer role with additional responsibilities for office matters. The role will be mainly responsible for providing Level 1 IT support, ensuring smooth technical operations, and promptly addressing user issues. Additionally, this role includes overseeing office-related matters and supporting business operations as needed.

Time split for duties:

• Help Desk Duties 8.00 AM - 2:30 PM
• Office Duties 2:30 PM – 5.00 PM

Key responsibilities

Level 1 IT Support (Primary Role) daily 8:00am to 2:30pm:

• IT Support/help desk dutiesIncident administration
  User account deployment
  User security access changes
  End user assistance
  
• Deployment and administrationEnd user equipment
  IT consumables
  Print/scanning
  Voice mobile/fixed line
  
• Investigation, reporting and fault service callsPC / Peripheral hardware / software
  Server / Network Service
  
• 3rd party vendor support liaison
• Some out of office hours support, on call duties and limited travel may be required

Office Manager (Secondary Role) daily 2:30pm to 5:00pm:

• Oversee office maintenance and supplies
• Coordinate logistics, including local couriers and hotel accommodations
• Helping office events and gatherings
• Assist with data entry, document stamping, and sending out general emails.
• Provide administrative support, including meeting coordination and report preparation.

Job Responsibilities

• Inbound call handling for Accounts servicing, campaigns, products enquiries and helpdesk enquiries;

• Fulfillment follow through on case handling and with customers;

• Ensure group compliance & control standards are observed and met in the execution of customers’ enquiries, transaction requests and maintaining confidentiality of Bank and customers’ information

Job Requirements

• Minimum of ITE, 'O' levels

• Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be an advantage.

• Possess a positive mindset with a “CAN-DO” attitude a and passion to deliver quality customer service.

• Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.

• Possess good command of written and spoken English.

• Good analytical skills; passion for working and is good in working with numbers.

• Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.

• Passion for working, responsible and with good working attitude.

• Proficient in PC skills including MS Office applications.

• Ability to work on rotational shifts (Morning & afternoon)

Key Responsibilities

1. Regulatory Compliance

· Ensure compliance with the Payment Services Act (PSA) and other MAS regulations governing remittance services.

· Maintain up-to-date knowledge of regulatory changes and implement appropriate updates to policies, procedures, and controls.

· Prepare and submit regulatory reports to MAS, including suspicious transaction reports (STRs) and periodic compliance filings.

2. Anti-Money Laundering (AML) and Countering the Financing of Terrorism (CFT)

· Implement and maintain an effective AML/CFT compliance program in line with MAS requirements and global best practices.

· Conduct customer due diligence (CDD), enhanced due diligence (EDD), and periodic KYC reviews for high-risk customers.

· Monitor and investigate unusual or suspicious transactions, escalating issues to the relevant authorities as required.

3. Risk Management

· Perform risk assessments for customers, agents, and transactions to identify potential AML/CFT or fraud risks.

· Develop and implement controls to mitigate compliance risks, including transaction monitoring systems and real-time screening tools.

· Ensure proper record-keeping of compliance activities for the stipulated period as per MAS regulations.

4. Policies, Procedures, and Training

· Develop, update, and enforce compliance policies and procedures specific to the remittance business.

· Provide training to employees and agents on compliance requirements, AML/CFT regulations, and ethical business practices.

· Conduct periodic internal audits to ensure adherence to compliance policies and rectify any gaps or breaches.

5. Transaction Monitoring and Reporting

· Perform ongoing transaction monitoring to identify patterns of unusual activity or behavior.

· File suspicious transaction reports (STRs) with the Suspicious Transaction Reporting Office (STRO) as necessary.

· Maintain records of transactions exceeding the threshold under MAS and FATF guidelines.

6. Licensing and Onboarding

· Assist with applications, renewals, and variations of remittance-related licenses as required by MAS.

· Ensure all agents and sub-agents meet compliance standards during the onboarding process.

7. Engagement with Stakeholders

· Liaise with regulatory authorities, such as MAS and STRO, as well as law enforcement agencies when necessary.

· Serve as the key point of contact for compliance-related inquiries from internal and external stakeholders.

Requirements

· Qualifications: Bachelor’s degree in Law, Finance, Accounting, or a related field. Professional certifications such as CAMS, ICA, or equivalent are a plus.

· Experience: At least 2 years of relevant experience in compliance, AML/CFT, or a related role, preferably in the remittance or payments industry.

· Knowledge: Strong understanding of MAS regulations, the Payment Services Act, FATF standards, and AML/CFT practices.

· Skills:

o Excellent analytical and investigative skills.

o Strong communication and interpersonal skills.

o Proficiency in compliance tools and transaction monitoring software.

· Attributes: High level of integrity, attention to detail, and a proactive approach to problem-solving.

Highlighted points:

• MNC
• AWS + Performance Bonus
• 5 days’ work week
• Near MRT

Job description:

• Helping partial set of accounts, accounts payable & accounts receivables & general ledger.
• Verifying and processing of local / overseas payments & staff expenses.
• Assisting in quarterly GST reporting, year-end stock take and audit.
• Maintaining of filing system and running banking errands.
• Handling of general administrative duties such as collection of mails, procurement & maintenance of office supplies.
• Experience in accounting related duties

Interested candidates please apply online or send your latest CV to [email protected]

Kindly note that only shortlisted candidates will be notified.

AlwaysHired Pte Ltd

Reg No: R1441412

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

We are looking for a dynamic and customer-centric individual to join our call center team as a Customer Care Officer. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with us TODAY!

Responsibilities:

• Handle inbound / outbound calls, emails, and chats from customers with professionalism and empathy
• Assist customers in navigating respective website and online services
• Maintain accurate records of customer interactions and transactions
• Collaborate with other team members to improve processes and enhance customer satisfaction
• Stay up-to-date with product knowledge and company policies
• To consistently meet set KPIs without compromising on quality service delivery

Requirements

• Strong communication skills, both verbal and written
• Customer-focused with a genuine passion for helping people
• Basic computer proficiency
• Ability to work well in a team and adapt to a fast-paced environment

*Prior call centre experience in healthcare would be an advantage

We offer competitive compensation, ongoing training, and a supportive work environment.

If you’re enthusiastic, eager to learn, and ready to make a positive impact on our customers, we want to hear from you! Join our team and be part of an exciting customer care experience.

Interested candidates may WhatsApp us at 6015 6788 or email us at [email protected]

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who possess strong leadership, analytical skills, problem-solving abilities, and collaboration skills.

Highlights:

• Attractive Salary Package with AWS and Performance Bonus
• Staff meals, dental and medical benefits, birthday voucher, F&B discounts, and complimentary season parking for staff.
• Career Progression
• Training Opportunity

Responsibilities:

• Manages Key Access Control
• Maintain the Log Book for contractors working in the hotel in accordance with company’s health and safety policies
• Operates, checks and performs security surveillance on the CCTV system
• Patrol the hotel building, premises and perimeter on a daily basis ensuring safety, and send reports.
• Member of the CERT team to provide assistance during the triggering of a fire alarm
• Regulate traffic control at the driveway
• Monitor suspicious packages and be aware of bomb and terror threat procedures
• Investigate and report all allegations of theft, criminal damage and other incidents
• Maintain the Security Log Book and send Incident Reports
• Manage undesirable behaviour in a professional manner, intervening and defusing potential altercations
• Handle Loss and Found items
• Liaise with Police in the absence of Security Supervisor
• Report any maintenance or hazard issues to the supervisor on duty
• Adhere to all Health and Safety Regulations
• Any other duties assigned by the Security Supervisor.

Requirements:

• 6 days’ work week.
• Possesses valid Security License issued by PLRD/SIRD.
• At least 1 year of experience in a similar capacity in the Hospitality industry.
• Positive attitude and able to take responsibility.
• Able to communicate clearly and work in a team.
• Able to work on rotating shifts, weekends and public holidays.
• Computer literate

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 1 Feb 2025.

Walk-In (Singaporean/Permanent Resident only) :

You can visit the HR Office at Hotel Miramar any time from Monday to Friday, between 10:00 AM and 4:00 PM. Find us at room #02-25.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified