My Client play an important role in Singapore's public transport system by being the middleman between you, the commuter, and all the other parts that help to make it world-class.

• Permanent Position: Assistant/Deputy Manager, Corporate & Marketing Communications
• Salary: Attractive Remuneration + VB (2-3.5 months) + AWS + Transport
• Working Hours: Office, Monday to Friday (Hybrid Working Arrangement)

We are seeking a dynamic and creative Social Media Manager to join our Corporate & Marketing Communications team. In this role, you will collaborate with an appointed agency to craft engaging content that drives awareness of our products and services while fostering a community of advocates. Additionally, you will manage social media queries and ensure customer issues are addressed professionally and efficiently.

Responsibilities:

• Assist in developing and implementing social media strategies to increase brand awareness, engagement, and the acquisition and usage of the company’s products and services.
• Work closely with the appointed agency to create and schedule social media content on the company’s Facebook and Instagram accounts. Occasionally, create social media posts independently for urgent updates or official announcements.
• Propose appropriate social media content and media-buy strategies, either as standalone campaigns or as part of integrated marketing communications, to achieve campaign goals. This includes tracking relevant metrics to measure campaign success.
• Manage ad campaigns on Facebook and Instagram to optimize performance within campaign budgets, focusing on improving ad ROI.
• Review quarterly reports from the appointed agency to track performance, identify improvement areas, and uncover opportunities.
• Consolidate and provide relevant social media data for reporting purposes, benchmarking results against industry standards.
• Act as a liaison between the appointed agency and internal departments to address and escalate customer issues surfaced through the company’s social media channels. Draft responses as needed in line with the company’s tone of voice.
• Stay updated on the latest social media trends, tools, and best practices, and proactively explore innovative ideas.
• Collaborate with internal and external stakeholders to ensure timelines and deliverables are met for campaign execution.
• Assist in ad-hoc duties, such as training the company’s chatbot to enhance response accuracy and managing walk-in customers when required.

Requirements:

• Bachelor’s degree in Marketing, Communications, or a related field is preferred.
• A minimum of 5 years of working experience, with at least 2 years in social media management.
• Strong understanding of social media platforms and their respective audiences.
• Proficiency in social media management tools (especially Meta Business Suite).
• An independent team player who is resourceful, committed, dependable, and able to multitask and thrive in ambiguity
• Possesses the ability to generate innovative content ideas, creative thinking and strong analytical skills.
• Strong written and verbal communication skills. Being effectively bilingual is a plus.

Preferred Skills:

• Experience working with social media agencies.
• Experience in managing digital ads – Meta ads (FB and IG), Tik Tok, Google ads.
• Creative thinking – Keep up with trends to propose new and exciting campaign ideas.
• Some proficiency in at least one graphic design software such as Photoshop, Illustrator, InDesign, etc. Knowledge in video editing tools is a plus but not mandatory.
• Some familiarity with SEO and web traffic metrics.

Next Step:
• Interested applicants may email your resume to [email protected] with your latest updated resume
• Only shortlisted candidates will be contacted

EA License No. – 23C2060 |EA Registration No. - R2092390

We have an exciting opportunity within the Avaloq Marketing & Communications team. Join us and work with our international team of diverse, driven and highly skilled financial and technology marketers who are focused on supporting our clients, prospects, partners and industry to understand Avaloq’s complex, market leading and innovative products.

You will have the chance to help grow regional pipeline and create engaging experiences for our clients by implementing, engaging with, and advising the company strategy and approach.

Your key tasks:

• Identify specific regional objectives and develop regional marketing strategies with support from the group marketing and communications team to enhance brand awareness and market presence
• Build strong relationships with regional sales and product teams in order to support them with their client and prospect initiatives, aiming to grow the sales pipeline and achieve business targets
• Plan and execute region-specific campaigns and activities – including events, email and social media campaigns and support in the creation of client success stories
• Oversee the regional public relations and media relations functions ensuring positive coverage
• Collaborate with partners to explore and develop potential initiatives that align with our strategic goals
• Create reporting on campaign performance using your skills and experience to filter valuable information
• Manage marketing and communications projects and liaise with external agencies
• Manage the regional marketing and communications budget

What you'll be doing

• Develop and execute brand strategies to boost visibility, credibility, and audience engagement
• Build and nurture relationships with key stakeholders, ensuring consistent communication and loyalty
• Create and manage campaigns to enhance market presence and public awareness
• Oversee content creation across digital platforms, ensuring alignment with the brand’s identity
• Drive internal communications to align staff with organisational goals and foster a positive culture
• Implement crisis communication plans to protect and uphold the organisation’s reputation
• Organise high-impact events and manage public relations to secure positive media coverage
• Lead and mentor the communications team, promoting skill development and achieving objectives

What we're looking for

• Bachelor Degree level and above in Communications/ Public Relations/ Marketing or related field
• 7 - 10 years of experience in Corporate Communications, at least 3 years in a leadership role, preferably in healthcare, education, or non-profit sectors
• Exceptional verbal and written communication skills, with a talent for creating compelling narratives and campaigns
• Strategic thinking with a keen understanding of the healthcare landscape and patient engagement

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

**We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

**JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams.**

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Stephanie Toh

EA Personnel Reg No: R1217674

The Job:

• Adept at translating business strategy into communications campaigns that are relevant, relatable, and effective.

• An excellent writer and builder of relationships, he or she has strong influencing, critical thinking, collaboration, and stakeholder management skills.

• Primarily responsible for External Communications, experience in integrating External, Executive, and Internal Communications is important, along with the ability to partner with the Marketing team to integrate campaigns and to cross-pollinate.

• Understand how to build PESO campaigns, as well as how to build and execute on earned KOL strategies.

• Reporting directly to the Senior Director for Strategic Communications.

• Play a pivotal role in ensuring effective communication strategies to drive organisation objectives and outcomes, via Strategic Communications.

The Role:

External and Executive Communications; Strategic Communications and Media relations:

• Understand and translate business imperatives into strong external communications campaigns and execute on them.

• Be familiar with traditional media, both local and regional, so that media campaigns, pitches, and media relationships are strong and on target.

• Be familiar with key technology and business media.

• Build creative, non-traditional Communications campaigns with both traditional and online media in mind.

• Build and execute on earned KOL campaigns.

• Work with agency to drive success as needed.

Storytelling and Messaging:

• Build strong narratives and messaging around key business imperatives and focus areas.

• Develop compelling content across various formats (briefing documents, executive LinkedIn content, press releases, news blogs, speeches, presentations).

• Ensure consistent messaging across all communication channels.

• Transform complex technical information into clear, engaging content for diverse audiences.

Crisis Communications:

• Maintain crisis communication protocols and procedures.

• Draft statements and responses during critical situations.

• Monitor potential issues and provide early warning signals.

• Coordinate with relevant stakeholders if in crisis situations.

Measurement and Analytics:

• Track and report on communication KPIs.

• Analyze media coverage and campaign effectiveness.

• Provide insights and recommendations based on data.

• Monitor industry trends and competitor activities with agency.

Internal Communications:

• Coordinating with other departments for aligned messaging, as needed.

• Developing internal newsletters and communication materials.

• Helping maintain internal communication channels.

The Requirements:

• Bachelor degree in Communications, Public Relations, or related field.

• At least 7 years of experience in internal communications and some experience in external & executive communications.

• Experience working in a fast-paced environment and collaborating with cross-functional teams.

• Strong written and verbal communication skills, with the ability to tailor messaging for different audiences and channels.

• Proven track record of developing and implementing successful communication strategies that drive engagement and support business objectives.

• Self-starter who possesses strong planning and organizational skills, very resourceful.

• Able to produce clear, factual and relevant information in written Business and marketing acumen and numerically inclined.

• Good project and budget management skills.

• Technology-savvy, proficient in Microsoft Office applications.

• Good writing skills.

• Story-telling ability.

• Excellent project management and organisational skills, with the ability to prioritise and manage multiple tasks simultaneously.

• Knowledge of current trends and best practices in communications, PR, and employee engagement.

• Team player with strong stakeholder management and positive outlook.

• Creative and with an eye for details.

• Confidence to interact and engage with Senior Leaders.

To Apply:

Please send your latest CV in word file to [email protected]

Kindly indicate your availability, current and expected remuneration package.

We regret that only shortlisted candidates will be notified.

Quinnox Solutions Pte Ltd (License Number: 06C3126)

Registered EA Personnel (Reg. No.:R1111100)

The ideal candidate is adept at translating business strategy into communications campaigns that are relevant, relatable, and effective. And excellent writer and builder of relationships, he or she has strong influencing, critical thinking, collaboration, and stakeholder management skills.

While primarily responsible for External Communications, experience in integrating External, Executive, and Internal Communications is important, along with the ability to partner with the Marketing team to integrate campaigns and to cross-pollinate. The candidate should understand how to build PESO campaigns, as well as how to build and execute on earned KOL strategies.

Reporting directly to the Senior Director for Strategic Communications, the Communications Manager will play a pivotal role in ensuring effective communication strategies to drive organisation objectives and outcomes via Strategic Communications.

KEY RESPONSIBILITIES AND RESULTS:

1. External and Executive Communications:

Strategic Communications and media relations:

• Understand and translate business imperatives into strong external communications campaigns and execute on them.
• Be familiar with traditional media, both local and regional, so that media campaigns, pitches, and media relationships are strong and on target. Be familiar with key technology and business media.
• Build creative, non-traditional Communications campaigns with both traditional and online media in mind.
• Build and execute on earned KOL campaigns.
• Work with agency to drive success as needed

Storytelling and Messaging:

• Build strong narratives and messaging around key business imperatives and focus areas.
• Develop compelling content across various formats (briefing documents, executive LinkedIn content, press releases, news blogs, speeches, presentations)
• Ensure consistent messaging across all communication channels
• Transform complex technical information into clear, engaging content for diverse audiences

Crisis Communications:

• Maintain crisis communication protocols and procedures
• Draft statements and responses during critical situations
• Monitor potential issues and provide early warning signals
• Coordinate with relevant stakeholders if in crisis situations

Measurement and Analytics:

• Track and report on communication KPIs
• Analyze media coverage and campaign effectiveness
• Provide insights and recommendations based on data
• Monitor industry trends and competitor activities with agency

2. Internal Communications: Be familiar enough with Internal Communications to support internal communication if needed. This will include:

• Coordinating with other departments for aligned messaging as needed
• Developing internal newsletters and communication materials
• Helping maintain internal communication channels

MANDATORY SKILLS:

• Bachelor’s degree in Communications, Public Relations, or related field.
• Minimum of 7 years of experience in internal communications and some experience in external & executive communications.
• Experience working in a fast-paced environment and collaborating with cross-functional teams.
• Strong written and verbal communication skills, with the ability to tailor messaging for different audiences and channels.
• Proven track record of developing and implementing successful communication strategies that drive engagement and support business objectives.
• Self-starter who possesses strong planning and organizational skills, very resourceful
• Able to produce clear, factual and relevant information in written Business and marketing acumen and numerically inclined.

PREFERRED SKILLS:

Operational Skills

• Good project and budget management skills
• Excellent project management and organisational skills, with the ability to prioritise and manage multiple tasks simultaneously
• Technology-savvy, proficient in Microsoft Office applications and AI prompts for content
• Writing and Storytelling
• Excellent writer and editor. Good B to B storytelling skills
• Up-to-date on current trends and best practices in communications, and can apply those skills to external and internal communications campaigns.
• Creative and with an eye for detail.

Collaboration Skills

• Team player with strong stakeholder management skills and a focus on solutions.
• Confidence to interact and engage with Senior Leaders.

Job Summary:

The intern of 6 months is largely expected to work in an office environment from 8.30 am to 6.00 pm on weekdays and may also be required to travel out of the office for meetings. On occasions, the jobholder may need to work outside official hours on weekends to support the running of events.

Learning Objectives & Outcomes

Content Creation

• - Conceptualise and create engaging and informative content for various communication channels, including electronic mailers, newsletters, social media and website
• - Collaborate with team members and coordinate with departments to ensure messaging aligns with organisational goals and values

Campaign Management

• Work with departments to plan, ideate and propose social media campaigns to enhance the organisation’s online presence.

This includes:

i.Objective & intended outcome

ii. Project management and timeline

iii. Implementation of project/campaign

• Coordinate the implementation of campaign elements, including scheduling and creating creative assets.

Social Media Management

• Monitor and manage the organisation’s social media accounts by posting weekly updates, responding to comments, issues, content performance and tracking engagement metrics.

Design and Multimedia Support

• Create and edit visual content, including graphics, images and videos, to complement communication materials.
• Knowledge and experience to use design software and tools to enhance existing designs and/or collaterals.

Communication Support

• Provide communication support to the team such as arranging and coordinating with photographers, videographers, liaising with officers on electronic mailers such as YM Buzz as well as maintaining files and records.
• To curate content for M3 WhatsApp updates, BICARA, twice a week, as well as to create awareness of the events and happenings in the community.

Job Requirements:

• Students pursuing a Diploma in Mass Communications.
• Basic understanding of Microsoft Office.
• Good interpersonal skills and ability to manage stakeholders across different levels.
• Able to engage with volunteers and partners.
• Resourceful and able to multi-task.
• Meticulous and detail-oriented.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description:

About Us

Founded in the same year that Singapore gained independence, NUS Business School stands today among the world’s leading business schools. It is distinctive for offering the best of global business knowledge with deep Asian insights, preparing students to lead Asian businesses to international success and to help global businesses succeed in Asia.

For more than 50 years, NUS Business School has offered a rigorous, relevant and rewarding business education to outstanding students from across the world. That would not have been possible without a group of dedicated professionals who are passionate about building a positive environment to grow and groom future business leaders. And we are looking to add to our BIZ family!

To learn more about the NUS Business School, please visit https://bschool.nus.edu.sg/

Job Description

To support and grow NUS Business School’s digital and social media presence so that the school can achieve exceptional stakeholder engagement, drive traffic to the corporate website and increase brand awareness and mind share.

Responsibilities include:

1. Build and execute social media plan that is aligned with the corporate objectives
2. Generate, publish and share daily content that builds meaningful connections with target audiences
3. Work with various stakeholders to develop user-generated content to increase reach and engagement rate
4. Monitor and analyse social data/metrics, insights and best practices to continuously improve social media performance
5. Collaborate with internal and external stakeholders to curate and execute novel content that will generate high engagement

Qualifications

• Tertiary Education preferably a degree in mass communication, new media, marketing or business
• At least three years of proven working experience in Digital and Social Media Marketing or Public Relations
• Comprehensive understanding of the various social media platforms and the technical know-how to curate and optimise content for maximum engagement
• Good knowledge and practical skills in social analytics and online marketing
• Meticulous, Proactive, Creative and can Think Outside the Box
• Team player and able to identify synergies with various departments within the school
• Strong ability to multitask, plan and manage projects
• Proficient in Photoshop, Adobe Creative Suite software packages and in-design skills
• Candidates with no prior experience are welcome to apply

(Appointment job grade will commensurate with the selected candidate's experience)

Community Programmes and Communications Team Lead

Role Overview

The Community Programmes and Communications Team Lead oversees the end-to-end management of programmes and communications for Clarity Singapore. This includes planning and executing programmes, collaborating with partners, and driving the organisation's communications and social media strategies.

Key Responsibilities:

Programme Development & Management: Play a key role in the planning, development and execution of all Clarity’s programmes (Clarity Circle, BRAVE & external talks & workshops) including:

• monitoring programme progress by conducting regular reviews, addressing challenges, and making necessary adjustments to meet objectives and deadlines.
• development of high-quality content and materials tailored to the needs of target audiences, ensuring alignment with the organisation’s goals.
• staying informed about current trends in mental health, spirituality, and community engagement to integrate innovative approaches into programme design.

Stakeholder Collaboration: Liaise with internal and external partners to conceptualise and facilitate workshops, talks and collaborations; including building relationships with Catholic organisations and Parishes, and other potential collaborators to expand programme reach.

Volunteer Management: Develop and implement a structured volunteer programme.

Communications and Social Media: Oversee social media platforms such as Instagram, Facebook, and Telegram, ensuring engaging content and community interactions including development and execution of social media strategy, including content creation, ad campaigns, and analytics tracking.

Project & Management: Assume responsibility for assigned projects & initiatives - coordinating with partners, vendors and service providers where required.

Fundraising: Assist the ED with fundraising initiatives

Requirements

• Bachelor’s degree in communications, social sciences, nonprofit management, or a related field.
• Two years experience in related capacity
• Strong leadership, project management, and interpersonal skills.
• Proficiency in social media, design and video editing tools like Canva, CapCut and other communications platforms.
• Passion for mental health advocacy and community outreach.

Responsibilities:

• Air Export shipment specialist - specializing Aviation / Time Critical accounts.
• Work closely across Internal/External departments to ensure smooth handling of all aviation & time critical shipments.
• Follow up with shipper/ customer on cargo readiness and required documentation.
• Ensure that all external customers' queries are acknowledges within 15mins, while all internal emails are responded within 24hrs.
• Liaise with Airlines on cargo space arrangements and to ensure lead times are met.
• Request assistance from Pricing Desk for adhoc rates when requires.
• Execute shipping documents (AWBs)
• Send pre-advice to OA and customer after finalizing the shipping documents.
• Liaise with warehouse personnel with regards of cargo handling and discrepancies (if any).
• Ensure all shipment had been lodge and all pre alert had been sent out via various portal correctly.
• Update uplift for certain projects.
• Ensure proper handover to the other shift.
• Other general administrative/ adhoc duties assigned by the management/HOD.

Qualifications:

• Min Diploma in any discipline
• Strong IT knowledge (MS Word, MS Excel, MS Powerpoint, Outlook)
• Good negotiation skill
• Good oral and written communication skills
• Good teamwork, and interpersonal skills
• Attention to details, with good organizational planning
• Ability to demonstrate initiative, work on assigned tasks independently
• Adaptable to work situation, in a fast-paced environment
• Able to perform shift, and standby during weekend

The job:

• Adhere SOPs in established AR and credit control processes and perform the required data entry
• Adhere to established protocols for processing receipts and handling cash.
• Update email address for E-Invoice and E-SOA
• Upload invoice to portal eg. gov.sg
• Handle billing, collection, and reporting tasks within designated deadlines.
• Respond promptly to inquiries from customers/banker and sales teams.
• Undertake accounts reconciliation of receipts
• Timely month-end closing for accounts receivable function
• Monitor and ensure healthy AR ageing report
• Follow up with the collection for non-payments, delayed payments and other irregularities
• Conduct monthly debtor meeting to discuss on the outstanding invoices with sales team
• Review new customer application and creation of account
• To prepare periodic reports and schedules
• Assist in annual Parts Stock take
• Assist in annual audits
• Other ad-hoc task assign

The person:

• Minimum - Diploma in Accountancy
• 2-3 years of general accounting experience. Industry experience in accounts payable and banking advantageous
• Proficient in Microsoft Excel, Word and PowerPoint. Attentive to details & accuracy. Well versed in English

Overview

Banyan Group is one of the world’s leading independent, multi-branded hospitality groups centred on the purpose-driven mission of stewardship and wellbeing while offering exceptional, design-led experiences. The Group’s diversified portfolio of hotels, resorts, spas, galleries, golf and residences features an ecosystem of 12 global brands, including the award-winning flagship Banyan Tree, Angsana, Cassia, Dhawa, Folio, Garrya, Homm, Laguna, and Skypark, as well as the brand extensions, Banyan Tree Escape, Banyan Tree Veya, and Angsana Heritage Collection.

The Role

We are seeking a highly skilled and motivated individual to join our team as a Brand Marketing & Communications to create and foster brand love for Banyan Group, our portfolio, and with a focus on upscale and midscale categories.

You will play a key role in designing the brand marketing and communication strategies, drive the end-to-end development of campaigns and content that enhances and also safeguards the brand's integrity. In close collaboration with our PR and social teams and agencies, you will spearhead brand awareness efforts with media, and influencer marketing and partnerships with content creators.

Your oversight includes, although not limited to:

• Banyan Group
• Upscale – Angsana and its brand extension Angsana Heritage Collection, and Garrya
• Midscale – Cassia, Dhawa, Homm & Folio

We are looking for a bold and dynamic individual with fresh ideas and a co-creative mindset yet grounded to grow these brands.

Responsibilities

Elevating Brand Awareness:

• Work closely with our PR team to develop and implement brand awareness and engagement campaigns for greater reach, engagement and share of voice. Collaborate on media relations efforts, press releases, and media events to maximize brand exposure.
• Collaborate with the Social Media Community team to identify and partner with relevant influencers and content creators. Ensure their content aligns with our brand values and objectives to reach new audiences.
• Partner closely with the Brand & Commercial team to optimize owned channels such as brand.com and CRM. Tailor messaging to suit various funnel stages, ensuring targeted and impactful marketing efforts.

On-Brand Content Strategy and Execution:

• Develop and execute compelling and on-brand content across various channels to engage and resonate with our target audience.
• Ensure consistent brand expression across all customer-facing materials used by Corporate and Hotel teams:

1. Verbal: Manage messaging and tone of voice.
2. Visual: Oversee the development and approval of marketing and communication assets, including photos and videos.

Support Hotels:

• Partner pre-opening properties in the development of their Marketing and Communication plans.
• Executing re-positioning projects for key outlets or properties based on business needs and/or market changes
• Planning and executing HQ-led activations and/or partnerships on property alongside other functions

Brand Campaign Development:

• Assist in the creation and execution of brand campaigns, including concept development, messaging, and creative direction.
• Collaborate with cross-functional teams to ensure the successful implementation of brand campaigns.
• Consult on and advise segment-specific campaigns targeting various customer segments such as families, couples, or wellbeing enthusiasts alongside the Customer Insights team. Collaborate with internal teams to identify key messages and creative elements that resonate with each segment.

Requirements

• Minimum of 10 years of experience in marketing communications; hospitality industry experience is a plus.
• Experience with building brands through psychographic targeting and utilizing data to inform decision-making and campaign development.
• Proven track record of end-to-end development of engaging and impactful campaigns across multiple channels and mediums.
• Skilled in brand storytelling with experience customizing global brand narratives for different regions, considering regional needs and nuances.
• Team player with good interpersonal and project management skills.
• Ability to multitask and prioritize projects effectively in a fast-paced, agile environment.
• Excellent verbal and written communication skills, with an eye for detail.
• Creative thinker with the ability to develop innovative marketing strategies.
• Strong project management and organizational skills.
• Strong understanding of graphic design, photography, videography, and social media platforms.

• Install and configure electronics and communications equipment, ensuring proper setup and integration with existing systems. (CCTV, Card Access, Trunk Radio,UPS)
• Conduct routine maintenance and perform repairs on various electronics and communications devices to ensure optimal functioning.
• Diagnose and resolve technical issues related to electronics and communications equipment, minimizing downtime and disruptions.
• Assist in the implementation of system upgrades and enhancements, ensuring compatibility and improved performance.
• Maintain detailed records of installations, repairs, and maintenance activities, including schematics and technical manuals.
• Provide technical support to users, addressing their queries and assisting them in operating electronics and communications equipment effectively.
• Test and calibrate electronics components and systems to ensure they meet specifications and operational standards.
• Manage inventory of spare parts and tools, ensuring availability of necessary components for maintenance and repairs.
• Ensure all work complies with safety regulations and standards, maintaining a safe working environment.
• Liaise with vendors for the procurement of electronics and communications equipment, parts, and services, ensuring timely delivery and quality standards.

Job Requirements:

• Nitec or Higher Nitec in any technical qualifications
• Able to work outdoors and at heights

Wong Li Qi (Jolin)

R2096313

Are you a dynamic and creative communications professional passionate about driving meaningful change?

PBSG is seeking a Manager/Assistant Manager, Development & Communications to lead strategic communication efforts, elevate our brand, and engage stakeholders effectively. In this role, you will play a key part in shaping PBSG’s narrative, amplifying the impact of our programmes and fundraising initiatives, and managing our digital and social media presence.

We are looking for a strategic thinker with a flair for storytelling and a proven track record in communications strategy, digital engagement, and content creation. If you thrive in a collaborative, fast-paced environment and have the resilience and creativity to handle evolving priorities, we invite you to be a pivotal part of our mission.

Key Responsibilities:

1. Strategy Development and Execution:

• Develop and implement comprehensive communications and plans that align with PBSG’s mission, vision, and objectives; regularly review; update these strategies based on risk assessments and lessons learned.

• Monitor industry trends and best practices to adapt and enhance communication strategies, including pro-active cultivation and management of media relations to amplify PBSG’s brand through story-telling and public awareness.

• Develop a crisis communication plan that outlines roles, responsibilities and communication protocol with a designated spokesperson from the Media Focus Group to communicate with the media and the public to manage potential reputational risk(s) from negative media coverage, public perception or social media backlash.

2. Digital and Social Media Management

• Oversee and manage PBSG’s digital presence across various platforms including website(s), YouTube, Facebook, Instagram, LinkedIn, and digital crowdfunding platforms.

• Develop engaging content and campaigns to raise awareness of our programmes and fundraising initiatives.

• Monitor and manage potential risks associated with social media channels where messages have the potential to go viral.

3. Content Creation and Management

• Supervise the creation, writing and editing of communication materials, including Annual Reports, digital fundraising campaigns, website and social media posts, videos, podcasts, presentation materials, letters, speeches, human interest stories, infographics and post-event pages.

• Ensure all content is clear and accurate, consistent with PBSG’s branding and messaging guidelines to avoid any miscommunication.

4. Team Collaboration

• Collaborate with cross-functional teams, including fundraising, programme/volunteer management, etc to ensure co-ordinated efforts and consistent branding and messaging.

5. Communications Development and Policy Implementation

• Monitor trends to stay updated and leverage emerging communication technologies and platforms such as SEO and SMO to optimise online traffic through site structure and content.

• Develop and implement communication policies, processes, and protocols to maintain PBSG’s positive image and reputation.

6. Performance Measurement and Reporting

• Establish key performance indicators (KPIs) for communication efforts and regularly track and report on the effectiveness of communication campaigns.

• Analyze data and insights to make data-driven decisions for continuous improvement.

• Supervise Executive staff, subject to experience of candidate and on a need-to basis.

Requirements:

• Degree/Qualifications in MarComms, Journalism/Public Relations, Sociology or related field.
• Ideally 5 years of working experience in a similar role
• Excellent written and verbal communication skills in English. Ability to communicate in another local language is a plus.
• Strong storytelling abilities and creativity.
• Proficiency in digital marketing tools and platforms, including social media, email marketing, and website management (e.g., WordPress).
• Ability to design graphics using various tools such as Adobe Creative Suite, Canva, or other design software is a plus.
• Video editing skills are a plus.
• Capable of managing multiple projects and priorities in a dynamic environment.
• Ability to work independently and as part of a team for peer influence.
• Resilient and pro-active with strong organisational skills and attention to detail.

Appointment will commensurate with the selected candidate's experience and skills.

To apply, please email your detailed resume and the contact particulars of two referees to [email protected]