The Bloomberg Terminal quickly and accurately delivers business and financial information, news and insight around the world to over 315,000 customers worldwide. Our global terminal customers depend on our proprietary high-quality hardware to be able to access our terminal and make critical business decisions. Bloomberg's Supply Chain business is a dynamic global organization, providing support to our terminal internal and external customers through Distribution & Asset Management, Procurement, and Print Services, operating out of 22 locations across 12 countries. We work hand-in-hand with our businesses to support them in achieving success and maintaining efficiency. What does that mean? We procure and distribute the goods and services that Bloomberg needs to do business. We handle any vendor-related risks and deliver the best customer service in the world.

We understand urgency, work hard, have commercial acumen and are customer service driven. Our clients internally and externally count on us daily. Our team is tight, but our culture is wide open, where we challenge and support each other's creative ideas to remain first-class.

What's the Role?

You are passionate about negotiating that next deal, being part of a Global Department delivering top quality service and advice. Our inventive and dynamic Procurement Department is looking for an experienced, seasoned Sourcing Manager to join its Asia Pacific team on a permanent basis. You will build and manage relationships with our internal clients and the vendors who support our exciting and varied requirements across the whole Asia Pacific region. You will need to show good knowledge of procurement principles, strong negotiating skills and an eye for detail. You will be part of the Asia Pacific team supporting mainly Tokyo based internal stakeholders, from a wide spectrum of departments with many and varied needs, in a fast-paced demanding environment. Working with the Regional Manager, you, as part of the Sourcing Team will develop and execute supply strategies for multiple categories, but with main emphasis on Facilities Management, Capex works, Marketing, Human Resources and Professional Services. You will also be managing your own supply base ensuring stakeholders get what they want, when they want it and at the best value possible. We are a Global Procurement Department, who is working with our internal clients, devise strategies based on the varied requirements of a fast pace cutting edge business with a truly global presence.

We'll Trust You To:

• Determine specifications and requirements for products and services through communication with internal stakeholders and the department's strategic plan
• Lead local Japan sourcing opportunities, including RFPs, direct negotiations, etc., and use market research from internal and external sources to drive sourcing decisions
• Ensure adherence to the policies and thresholds set by the Chief Procurement Officer
• Negotiate and implement Contractual agreements in partnership with the internal customer and our Legal department
• Manage the vendor base to ensure that contractual compliance and financial efficiency
• Continuously review with the Sourcing Team Strategic Plans to better serve the company as a whole
• Build strong and lasting relationships with internal clients and the associated vendor base
• Provide support to the rest of the team to make sure we deliver first class customer service

You'll need to have:

• Minimum 10 + year’s experience in a strategic sourcing role, with category exposure to Facilities Management, Capex works, Marketing, Human Resource Services and Professional Services.
• Experience in commercial and contractual negotiations, competitive market analysis, and ongoing supplier performance management/scorecards in a commercial environment
• Excellent written and spoken communication skills in English and Japanese to support strategic sourcing in Japan market
• Bachelor’s degree or degree-equivalent qualifications, CIPS or combination of education and work experience
• Proven experience in project management
• Strong contractual knowledge and negotiation skills- Understanding of and experience in contract law and applicable legislation
• Strong decision-making ability
• Demonstrated ability to effectively interact in a cross-functional environment with all levels of executive management
• Excellent Organizational skills and attention to detail
• Demonstrated continuous career growth within an organization

We'd love to see:

• SAP, e-Builder and/or other ERP experience
• Experience across multiple sourcing categories
• Strong language skills (Spoken & Written)

If this sounds like you:

Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: www.bloomberg.com/professional

Why Bloomberg?

We’re individuals with diverse backgrounds, talents, and experiences who take on big challenges and create even bigger impact through our work. We’re interested in what makes you you, and how we can create opportunities for you to channel your unique, personal energy and grow to your fullest potential.

Learn more about our office and benefits:

Singapore | www.bloomberg.com/singapore

COMPANY DESCRIPTION

A leading general insurer with a local presence of over 100 years, MSIG Singapore offers an extensive range of insurance solutions for commercial and personal risk protection, enabling the security and safety of individuals and businesses. MSIG Singapore holds an A+/Stable financial rating by Standard & Poor's.

A testament to its growing strength and influence, MSIG Singapore has garnered numerous awards for delivering digitally innovative and customer-centric solutions. In 2023, 2022 and 2020, MSIG Singapore was awarded Insurance Asia Awards' Claims Initiative of the Year.

MSIG is a subsidiary of Mitsui Sumitomo Insurance Co., Ltd, and a member of the MS&AD Insurance Group one of the largest general insurance groups in the world with presence in 50 countries and regions globally, 18 of which are in Asia Pacific including all ASEAN markets as well as in Australia, New Zealand, China, Hong Kong, Taiwan, South Korea and India. Headquartered in Japan, MS&AD is amongst the top non-life insurance groups in the world based on gross revenue.

RESPONSIBILITIES

Staff Development

1. Supervise, mentor and coach junior staff by enhancing their product/ market knowledge.

Client Management

1. Identify and develop potential business areas and maintain professional relationship with existing and potential customers. This shall include provision of technical advice on customers' insurance need.
2. Review, accept and underwrite business within Risk Acceptance Authority and guidelines including claim matters, recommendations on wordings and liaison with MSI Japan, MSIG Asia, overseas Business Units and reinsurers.

Others

1. To participate at company level committees for ad-hoc projects to improve and expand Company's operations/ business.
2. Manage and implement proper credit control procedures and bad debt recovery.
3. To review and improve the Department's operation/ business.
4. To undertake any other duties as may be assigned.

1. Tertiary education
2. Relevant qualifications in general insurance (minimum CGI & HI)

1. Minimum 3 years experience in general insurance industry
2. Sound knowledge of general insurance
3. Management Skills
4. Business acumen
5. Strong communication and interpersonal skills
6. Leadership with burning drive for results
7. Strong marketing and portfolio management

Our client is a leading provider of maritime energy solutions.

• Supervise technical Superintendents during emergencies or critical situations, provide guidance on the appropriate response, and ensure effective communication and coordination among the team.
• Manage the technical aspects of our fleet, including supervising daily maintenance and repair operations, budgeting, survey schedules, onboard general assessments of vessels, inspections, and docking.
• Engage technical Superintendents in strategic discussions to leverage their insights on technical operations, fleet performance, and future challenges, fostering a sense of ownership and accountability.
• Conduct technical compliance audits and investigations on defects/failures regularly to ensure conformance with safety and operational standards.

Requirements:

• CoC Class 1 certified
• At least 5 years of relevant working experience
• Familiar with ISM/ISPS
• Able to travel on short notice.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Your ideas can drive the future of corporate travel. Join BCD and challenge the status quo!

Regional Program Manager, Media and Entertainment

Full time, Singapore

In this role, you will be responsible for managing all aspects of assigned media and entertainment client portfolio of account(s) to include but not limited to client retention, contract negotiation, implementation and business consolidation, sales of products and services, financials (budgets, billing, payment and profitability), business planning and reviews, establishing relationships with key decision makers in multiple regions, business continuance and escalation of operational issues.

As a Regional Program Manager, you will

Key Targets:

Financial:

• Client Retention
• Account Profitability
• Increase revenues by means of Up-Selling and Cross-Selling
• Ensure billing is accurate, on time and compliant to the client agreement
• Decrease days of outstanding Accounts Receivable, if applicable
• Increase payments by credit card or BTA, if applicable

Non-Financial:

• Measure & Achieve Customer Satisfaction
• Achieve Service Level Agreement (SLA) / Key Performance Indicators (KPIs)
• Achieve non-financial contractual / performance commitments
• MIS/CDS: Accurate, Timely, Delivery Method

Provide leadership to account team:

· Responsible for the coordination of communication within the program management team and client for your region/remit

· Demonstrate and communicate the value that BCD Travel provides to the client.

· Work closely with internal teams to ensure contractual commitments are met.

Develop Business Plan, implement key deliverables, measure results:

Formulate and manage local business plan with client:

· Develop: Working with client and BCD Travel team, identy short-term and long-term objectives for the global program and outline solutions to achieve objectives, including measurements and timelines.

· Implement: Create action plan to implement each program objectives with actions and timelines.

· Measure and Report Results: Put into place tracking and reporting for each objective and indicator.

· Account Reviews: Plan and execute quarterly business review. Plan annual strategic business review. Create actions for deficiencies.

Service Level Agreements (SLAs) and/or Key Performance Indicators (KPIs):

· Develop: Develop Service Level Agreement for Service, Financial, MIS/CDS, Program Performance, Technology and Communication indicators, as applicable.

· Measure and Report: Put into place tracking and reporting for each indicator.

· Create and manage business improvement plans, as required.

· Crisis Management responsibility, plans and tools.

Financial:

· Provide support to budgets and financials (includes billing, payment & profitability).

· Responsibility for profitability of national contract.

· Responsible for national financial reporting to customer, if needed.

· Increase revenues by Up-Sell and Cross-Sell of products and services that meet client's needs.

Manage new business implementations:

· Oversee the implementation of new business, working closely with national implementation team to ensure customer expectations are met.

Establish & maintain relationships:

· Overall responsibility for relationship with your client within your remit

· Establish and maintain relationships with key customer decision makers at all levels within the customer organization, including introduction of BCD Travel senior management to customer.

· Establish and maintain relationships within BCD Travel (owned, partners and affiliates) to achieve results for customer.

· Develop and maintain strategic global supplier relationships

· Build an internal network with departments, local leaders and key support team members in order to effectively accomplish goals and initiatives that benefit the client and BCD Travel.

Negotiations:

· Support the negotiation of client contract terms and manage to all contractual terms

· Up-sell and cross-sell products and services that meet client's needs

· Introduce consulting services to enhance program

Operational & Global Reporting Requirements:

· Owner of overall service delivery strategy

· Identifies opportunities to use local/global technology tools and new processes.

· Communicates customer operations requirements to all owned, partner and affiliate servicing locations.

· Escalates operational issues without personally taking on responsibility of solving the issue.

· Develops business continuance plans

· Working with Global CDS, ensure each country is providing the required data within the agreed delivery time.

Secondary duties and responsibilities:

· Provide support to accounts receivable management

· Provide support to and work together with Supplier Relations

· Participate in client networking events

· Seek out internal and external information to ensure clear understanding of client dynamics and BCD Travel solutions.

· Organize, prepare and/or participate in customer event / training seminars, where appropriate.

About us
We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel.

Your life at BCD

Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD.

You’ll be offered

• Flexible working hours and work-from-home or remote opportunities
• Opportunities to grow your skillset and career
• Generous vacation days so you can rest and recharge
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
• Travel industry professional perks and discounts
• An inclusive work environment where diversity is celebrated

Ready to join the journey? Apply now!

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply. We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at [email protected]

[Publishing Center]

Mobile Games Marketing Manager (Southeast Asia)

Job Responsibilities:

• Develop and implement localized marketing strategies to achieve user acquisition and revenue targets in the Southeast Asian market.
• Conduct comprehensive market research to identify trends, opportunities, and the competitive landscape across various countries within the SEA region.
• Plan, create, and manage marketing campaigns across multiple channels, including social media, search engines, and display networks.
• Analyze campaign performance data and provide actionable insights to optimize strategies and maximize ROI.
• Collaborate closely with creative teams to develop culturally tailored and impactful advertising creatives.
• Monitor and report on key performance metrics such as impressions, clicks, conversions, and customer acquisition costs.
• Stay informed on the latest industry trends and emerging platforms to ensure the implementation of innovative marketing strategies.

Requirements

• Bachelor's degree in Marketing, Business, or a related field.
• Minimum of 5 years of experience in the gaming industry.
• Excellent communication and interpersonal skills, with strong logical thinking.
• Proficiency in English is essential. Knowledge of another Southeast Asian language would be beneficial for engaging with a diverse client base.
• In-depth understanding of Southeast Asian market users, with preference for candidates who have lived in the SEA region.
• Strong network and information sources related to top gaming products in the Southeast Asian market.
• Established connections with local resources, channels, brands, government bodies, and media in the SEA region.
• Willingness to travel frequently and meet residency requirements as needed.

Netflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

The Senior Manager, AV Production Lead will be responsible for managing the AV post-production teams across different markets in APAC and have a clear overview of the finishing work of our APAC Marcomms AV assets such as Teasers, Trailers, Social and TV spots etc. in a fast paced high-performance environment. Joining our regional APAC Marketing Production team, we require an experienced 10+ years in AV Production who is able to navigate and evolve complex tools and workflows whilst maintaining operational best practices. Someone who is passionate about all aspects of AV post production, has an entrepreneurial mindset with people’s management experience, thrives in an ever-changing environment, possesses a high level of intellectual curiosity and can demonstrate strong judgement in the face of ambiguity.

Key Areas and Skills:

LEADERSHIP

• Ability to set a clear vision for the team, aligning production goals with overall business objectives. Leading by example, inspiring the team, and creating a collaborative and creative work environment are crucial.
• Managing multiple AV projects simultaneously, often with tight deadlines and varying scope
• Nurturing and developing the skills of team members to maintain a high-performing team. This includes mentoring, providing feedback, and creating opportunities for growth and learning.
• Building and maintaining strong relationships with internal teams and external vendors.
• Understanding and respecting diverse perspectives and promoting an inclusive work environment.
• Managing production budgets and resources efficiently.

VENDOR & PROJECT MANAGEMENT

• A multi-tasker to be able to oversee several different campaigns at different production stages that the team is working on.
• Define, communicate, implement and monitor technical quality standards and creative integrity on all project deliverables according to Netflix creative guidelines
• Lead with the sourcing, vetting and onboarding of finishing vendors
• Proactive, fast, and flexible problem-solver with superb time, resource, and stakeholder management.

AV PRODUCTION KNOWLEDGE

• Expert knowledge of the latest trends in AV creative, new formats, global social video ecosystems for paid social platforms, broadcast and cinema
• Able to identify and display strong judgement in order to solve day to day issues.
• Understanding of the latest AV software, formats and tooling advancements, including 4K, Dolby Atmos and HDR.
• Basic proficiency in Adobe Premiere Pro, Media Encoder, Audition, After Effects and Photoshop.

LOCALISATION KNOWLEDGE

• Proficient in localisation workflows, including graphic packages, subtitling and dubbing of short-form content

CROSS FUNCTIONAL PARTNERSHIP & RELATIONSHIP

• Work closely with the APAC Marketing and PR teams, understanding and supporting local, import and export campaign implementation and localisation strategy.
• Provide upstream visibility to the Post Production team to formulate content material needs
• Provide upstream visibility to the Localisation Production team to ensure localisation strategy can be executed
• Collaborate with our Globalisation and Dubbing teams on localisation elements
• Support all internal and external teams in the adoption and evolution of our internal tools

INNOVATION

• Encouraging a culture of experimentation, where failures are seen as learning opportunities, is crucial for fostering continuous improvement and breakthroughs.
• Understanding and leveraging new technologies, like AI, that can significantly enhance operational efficiency and create new business opportunities.
• Fostering an environment where creativity is encouraged, experimentation is valued, and employees feel empowered to contribute ideas.

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

Role and Responsibilities:

• Fully comprehend the structure of each deal and the items listed in the checklist before preparing the reconciliation template.
• Work closely with the Line Manager to ensure a checklist is created for each agreement before the deal starts, and update it whenever there are changes.
• Enter contract details into the system along with billing instructions to ensure accurate invoicing to customers.
• Inform customers about monthly slot charges, including bunker updates, and ensure fixed slot invoices are issued promptly.
• Extract customer loading information, scrutinize reports, and follow up with agents to clarify any data discrepancies, ensuring the system is updated with correct records.
• Prepare and submit reconciliation statements to customers on their slot usage versus their slot commitment accurately and within the stipulated timeframe.
• Follow up with customers for statement confirmation and ensure accurate and timely issuance of invoices.
• Handle customer queries and resolve disputes independently.

Requirements:

• Diploma/Degree in Shipping/Logistics or a similar specialization from a recognized institution.
• Preferably 2 to 3 years of working experience in the shipping industry. Fresh graduates are welcome to apply.
• Strong working knowledge of MS Office, particularly MS Excel.
• Detailed, meticulous, and strong problem-solving skills.
• Good analytical and numerical abilities.

Interested candidates who wish to apply for the above positions, please click "Apply now"

We regret that only shortlisted candidates will be notified.

JAC Recruitment Pte. Ltd.

EA License No: 90C3026

EA Personnel No: R23113652

EA Personnel Name: Wong Yi Lei

Job Responsibilities

• Plan, execute and manage insolvency and restructuring engagements such as liquidation, receivership, judicial management, scheme of arrangement, special accountant, debt restructuring and bankruptcy work
• Liaise with internal and external stakeholders such as clients, creditors, debtors, etc. in writing as well as business meetings
• Review financial position, conduct financial analysis and develop turnaround strategies for clients in financial distress
• Participate in business development and client relationship management
• Review and ensure completeness and quality of work and compliance of all statutory and/or regulatory requirements of the engagements
• Assist the Director in practice development matters and activities
• Coach, motivate and develop junior members within the team

Job Requirements

• Degree in Accountancy, ACCA, CA or equivalent professional qualification
• Able to work independently and lead in a team, manage projects and meet project deadlines
• Candidates with at least 2 to 3 years of proven and relevant insolvency experience in PAC firms will be considered for the Senior position. Candidates with more than 3 years of relevant experience may be considered for the Assistant Manager position.
• Strong business acumen and logical thinking / analytical skills
• Excellent verbal and written communication, negotiation, and interpersonal skills.

Job Description:

• Lead marketing strategy, including brand positioning, digital/ecommerce, advertising, and promotions.
• Set department direction, KPIs, budgets, and monitor expenses; create and review annual marketing calendar.
• Collaborate with management, sales, and business development to identify market opportunities and customer needs.
• Conduct research and analysis on market, consumer, competitor, pricing, and promotion to support brand goals and drive conversions.
• Ensure alignment of corporate branding across all operations and marketing efforts.
• Work with internal and external teams to create marketing materials and brand assets.
• Build and maintain relationships with media, agencies, influencers, and manage media buys.
• Organize events like product launches, promotions, and workshops.
• Write articles, marketing content, and press releases.
• Lead and mentor the marketing team, ensuring coordination across departments for campaign success.
• Perform administrative tasks as required

Job Requirements:

• Degree in Mass Communications/Marketing/Business Administration
• Minimum 5 years of working experience in Sales and Marketing with experience in a manager role
• Experience in the retail industry and consumer-products is an advantage
• Proficient in Microsoft Office
• Knowledge of Digital Marketing and SEO/SEM/Google Analytics is an advantage
• Strong people management, interspersonal and leadership skills
• Able to work under pressure and in a fast-paced environment
• Able to work independently and lead a team
• Self-motivated, highly resourceful, and result-oriented

Other Information:

Working Day: Monday to Friday

Working Hours: 830am to 6pm

Working Location: Changi

EA Licence No: 20C0275

Jacinta Chua

Registration Number: R24124477

Regional Operation Manager

• Working Days: 5 Day Work Week including weekends
• Working Hours: 10am - 6pm / 10am - 8pm
• Location: Orchard (Paragon)
• Salary: $6,000-$8,000 + overriding commission

Requirements:

• Knowledgeable in various business processes (finance, HR, procurement, operations, etc.).

• 3-5 years of retail experience with a strong background in planning and budgeting.

• Minimum 2 years of team management experience.

• Bachelor’s degree in Business Management or related field.

Jobs Scope:

• Ensure the smooth daily operations of our stores, aligning with our company's vision and mission.

• Expand brand awareness and sales channels in both B2B and B2B2C segments. • Design and execute growth strategies for the next 1-10 years, evaluating financial performance regularly.

• Devise plans for team execution, set policies, and maintain yearly budgets and expenses.

• Optimize employee productivity and professional development, including leadership hires at the front of the house.

• Collaborate with cross-functional teams to outperform in merchandise performance, visual display, sales, and pipeline management.

• Lead discussions with the finance team to ensure business profitability and effective cash flow management.

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Job Responsibilities

• Plan, execute and manage insolvency and restructuring engagements such as liquidation, receivership, judicial management, scheme of arrangement, special accountant, debt restructuring and bankruptcy work
• Liaise with internal and external stakeholders such as clients, creditors, debtors, etc. in writing as well as business meetings
• Review financial position, conduct financial analysis and develop turnaround strategies for clients in financial distress
• Participate in business development and client relationship management
• Review and ensure completeness and quality of work and compliance of all statutory and/or regulatory requirements of the engagements
• Assist the Director in practice development matters and activities
• Coach, motivate and develop junior members within the team

Job Requirements

• Degree in Accountancy, ACCA, CA or equivalent professional qualification
• Able to work independently and lead in a team, manage projects and meet project deadlines
• Candidates with at least 2 to 3 years of proven and relevant insolvency experience in PAC firms will be considered for the Senior position. Candidates with more than 3 years of relevant experience may be considered for the Assistant Manager position.
• Strong business acumen and logical thinking / analytical skills
• Excellent verbal and written communication, negotiation, and interpersonal skills.

Position Summary

• Provide support to the business, sales and investment teams in the Asia Pacific Region.
• Report regularly to the Head Office in Tokyo.

Area of Responsibility

1. Regional business development and governance

Key Activities/Elements

• Provide hands-on support in formulation and implementation of investment policies for each group company in respect of the life insurance premiums collected by each company.
• Formulate and monitor execution of business development plans for group companies in the Asia Pacific Region including capital policies, strategies for M & A and divestments, and report to Management of AP office for further reporting to Global Headquarters in Japan.
• Provide analysis of competitors in the life insurance business in the markets where the group companies are located.
• Propose improvements for agents and bank assurance sales and governance of group companies.
• Provide projections for sales and profits for the group companies.
• Lead collaboration between relevant functional teams across the group companies to co-ordinate cross-country life insurance strategic / business process to share best practices and enhance business knowledge and synergy among the group companies.
• Lead collaboration across the different departments within the Singapore company so as to provide support to coordinate cross-function life insurance strategic / business process to meet tight submission deadlines to the Head Office in Tokyo.
• Attend to the financial and regulatory concerns of each group company in the market in which they operate and update them to group companies.

Area of Responsibility

2. Monitoring and reporting to Head Office

Key Activities/Elements

• Communicate regularly with the Directors and Board of Directors of each group company on issues relating to sales planning and development and business reporting.
• Actively engage the functional teams in the Regional Headquarters in Singapore and in the group companies to collect, compile and deliver high-quality performance reports and financial analysis to the Head Office in Tokyo.
• Identify areas for improvements and further strengthen processes in the Asia Pacific Region.
• Prepare regular reports on group companies in the Asia Pacific Region to be submitted to the Head Office in Tokyo.
• Attend to regulatory issues relating to investments and business development in the Asia Pacific Region where the group companies are located.

Job Requirements

Education: Bachelor’s degree or equivalent in business management

Experience: Business management experience in life insurance companies

• At least 7 years’ experience in the life insurance company operating globally, including 3 years of experience as Manager/Assistant Manager role or above in business development / business management / distribution and corporate planning. Successful candidate is expected to be in a global insurance company within the last 3 years.
• Experience of working in a financial industry listed in world’s major stock market (New York, NASDAQ, Tokyo, Shanghai, Euronext, London) as Manager/Assistant Manager or above in the last 3 years, regularly overseeing its overseas subsidiary and reporting for management level meetings. At least 3 years of hands-on working experience of preparing reporting materials based on Japanese Companies Act as well as Insurance Business Act.
• Minimum Bachelor’s Degree or equivalent in business, banking, insurance, economics, financial services (including computational finance) or law.
• Working experience of corporate sales or corporate business development in insurance industry, analyzing investments and the financial indicators of a company such as company’s assets, product lines, regions, markets, regulations and stakeholders.
• Strong understanding of the different levels of market maturity and the needs of companies at different stages of development.
• Strong knowledge of data analysis and report writing.
• Excellent communication and interpersonal skills.
• Strong analytical and organizational skills.

Other requirements: NA

Minimum years of experience: 7

Organisation Unit Purpose

The WB Credit Risk function within the Singapore Risk Team is a major control function for the Singapore Branch. Through close collaboration with the Front Office, Operations, Finance, Head Office etc., the unit strives to facilitate various aspects relating to Credit Administration, Reporting, Portfolio Analytics, and Documentation. In general, it is a key contributor to the overall financial performance of the Segment and the Branch.

Job Purpose

The job holder is responsible for critical aspects relating to Risk management such as Monitoring & Controls, Regulatory and Group reporting, Portfolio Analytics (Management Information), etc.

As part of the wider Risk Team, the job holder will also work alongside other colleagues in facilitating pan Bank coverage on aspects relating to Regulatory and Group reporting, compilation and reporting of Portfolio metrics and other aspects relating to Enterprise Risk Management.

Job Content

Credit Administration including Monitoring & Controls

• Together with RMs ensure that approved limits are appropriately recorded in the Bank’s systems.
• Monitoring, reporting and tracking remediation of Excesses & Past Dues.
• Tracking Annual and periodic Credit Reviews
• Monitoring and tracking Financial Reports, Covenants and Risk Triggers (including reporting of Exceptions and overdue).
• Tracking Adverse News Reports, facilitating Early Alert Reporting, etc.

Regulatory & Group Reporting

• Work with key stakeholders in Finance and Operations to ensure that Regulatory and Internal reporting requirements are well understood and complied with in terms of accuracy and timeliness of reporting.
• Facilitate leveraging of available tools and process improvements to improve overall reporting quality

Loan Documentation

• Together with WB RMs, ensuring timely completing of Facility Offer Letters, Loan Agreement and other related security documentation – both for new clients as well as for existing clients (bi-lateral and syndicated facilities).
• Tracking outstanding documentation and updating management on reasons for delays if any.

Portfolio Analytics including facilitating and managing inputs for key Risk Committee meetings

• Facilitate timely compilation of key Portfolio Metrics relevant to Branch and Group Management.
• Facilitate and organize WB Credit Committee meetings as per pre-organized schedule. This will include coordinating inputs with relevant stakeholders in Front Office, Finance, Operations, etc.
• Facilitate inputs for other relevant meetings such as Branch Risk Committee, Operational Risk Committee, etc.

Enterprise Risk Management

Liaise with relevant Branch and Group stakeholders on matters relating to the portfolio including but not limited to:

• Audits – Internal, Statutory
• One-off updates for Regulators
• Stress Testing,
• FRR matters,
• Inputs relating to IFRS9, ECL, Impairment forecasting, etc.

Credit Approval

Work alongside key stakeholders in the Front Office and within the Risk department to facilitate timely reviews of credit request (both new and renewals). Initially this aspect of the role will be determined on a need basis by the CRO.

• Role: Assistant Sales Manager x 1
• Industry: Floral & Landscaping Service Provider
• 5 Working Days, Weekend & PH OFF
• 4 Days 8am-6pm, 1 Day 9am-6pm
• Basic Salary: $3,500 - $3,800 + 14 Days AL
• Sales Incentives ( $300-$900 Per Month After Probation)
• Transport Allowance (If Has Car) + Yearly Performance Bonus
• Location: Near to Bedok MRT , Singapore

Summary:

• Your role involves actively seeking new business prospects to meet sales objectives and expanding our client base.
• Additionally, you will cultivate and strengthen connections with new and existing clients, comprehensively understanding their requirements, offering tailored solutions, and introducing new or alternative products to address their needs.
• You will work closely with the sales team, utilizing strong communication and negotiation skills to identify, upsell and cross-sell opportunities for potential and existing clients.
• You will play a crucial role maintaining long-term partnerships and maximizing revenue from new and existing clients, for the company.

Job Requirements:

• Degree or Diploma in any related field
• At least 2 years of experience holding a leadership role in Sales roles
• Comfortable in using systems such as Microsoft Dynamics 365 Business Central.
• Fine for site visit with clients, with or without own vehicle is fine, transport expenses can be reimbursed.

Duties and Responsibilities:

1. Account & Client Relationship Management:

Develop and maintain strong relationships with assigned clients.

Understand clients' needs, business objectives, and challenges to provide tailored solutions.

Provide consultation and proposals for indoor plants and landscape solutions.

Managing new and existing client accounts.

Act as the point of contact for clients and ensure a seamless and positive experience for clients.

2. Sales Target Achievements:

Focus on acquiring new customers to achieve revenue growth and meet sales targets

Additionally, aim to achieve revenue retention and growth from existing customers

Negotiate/close deals and handle customer feedback.\

3. Collaboration and Coordination:

Work closely with other departments such as operations, accounts, and CRS team.

Ensure a coordinated approach to client management.

Share insights and feedback from clients to improve products and services.

4. Performance Monitoring and Reporting:

Monitor and report on sales performance.

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279

Position: Area Manager - F&B

• Working Day: Mon to Fri
• Location: HQ near Woodlands South
• Salary: Basic $4000 - $4800

JOB REQUIREMENTS:

• With passion in working F&B industry and its operational processes.
• Diploma in F&B, supply chain or related disciplines
• Minimum 5 years’ experience in Food courts operation
• Basic computer literacy including Microsoft Office and Google Suite
• Must possess Class 3 license

DUTIES AND RESPONSIBILITIES:

Operations

• Lead a team of Senior / Food court Manager in achieving sales targets and overall performance of outlets
• Provide guidance to Senior / Food court Manager and F&B Supervisor to maintain smooth daily operations of the Food courts and Coffeeshops
• Ability to lead and set directions as well as provide guidelines to the operation team according to company SOPs and operational workflows.
• Maintain good working relationships with landlords, relevant authorities/ agencies, and stall tenants.
• Assist inspectors of relevant authorities/ agencies such as NEA, SFA and Civil Defense during outlet inspection and follow-up actions.
• Liaise with landlords on building matters, joint promotions and events.
• Responsible in marketing of food stalls to tenants and ensure outlet’s prompt collection of rental from tenants
• In-charge for lease renewal agreement, negotiate and follow-up on terms of lease with stall tenants.
• Responsible for sourcing qualified tenants / food types to fill up vacant stalls and to ensure that all vacant stalls are filled
• Propose activities according to market needs.
• Take immediate and appropriate collection/legal actions for recovery of debt (e.g. Stall rental etc.) and minimise credit losses
• Able to handle daily sales settlement
• Work with Business Development and Project to identify potential new business opportunities, sites, source, build and renovate
• Responsible for the financial and operational performance of the Food court and Coffeeshop of designated area
• Work with senior management and financial team on outlets’ budgets.
• Establish overall business plans and provide regular reports on area performance, sales and financial budget analysis to senior management
• Provide solutions to improve the bottom line to outlet’s Profit and Loss.
• Maintain and improve established quality and service standards
• Develop employees by providing ongoing feedback for operational improvement and establishing performance expectations
• Maintain good working relationships with landlords, relevant authorities/ agencies, and stall tenants.
• Conduct regular checks on the hygiene, service standards and quality of products, and provide feedback internally and to stall tenant.
• Ensure selling prices of stalls according to agreements.
• Assess and provide evaluation of stall tenants' performance.
• Supervise and provide guidance to stall tenants and cleaning contractors to provide high quality of service and achieve housekeeping excellence.
• Conduct weekly and monthly outlet’s meeting
• Ensure M&E works according to schedule.

Administration

• Review staff performance and provide recommendation on staff confirmation, promotion and training to enhance their work performance.
• Handle disciplinary issues, grievances, disputes and work tension among the team.
• Handles the termination procedures as per company’s guideline.
• Effectively communicate company policies and procedures to team members, and stall tenant etc.
• Accountable for outlet float money, petty cash and daily sales collection.
• Responsible for ensuring stall tenants’ daily sales received, are correct and being bank in.
• Timely submission of outlet reports.
• Prepare and submit monthly reports to Senior Management.
• Ensure proper cost control on all expenses according to budget.
• Carry out necessary actions against stall tenants and contractors for non-conformance in service, housekeeping and agreements.
• Any other assigned tasks

ABOUT THE ROLE:

Reporting to the Operations Manager (OM) / General Manager (GM), the role will embark on an exciting journey as part of the Operations Team. In this role, individuals will be provided with opportunities to learn about the management of food courts and coffeeshops.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Your new company

You will be working for a reputable market-leader within the maritime insurance industry who is looking for a HR Senior Associate/HR Assistant Manager to be based in Singapore covering APAC countries (Hong Kong, Japan, UK and Singapore)

We're seeking an HR professional to drive regional recruitment, onboarding, and training initiatives across Asia, with additional support for global teams. As the primary point of contact for new joiners, you'll craft engaging experiences that foster connection and community. Building strong relationships across departments and geographies is key to success in this role

Your new role

Act as the primary point of contact for HR-related inquiries, providing guidance and support while collaborating with senior management teams.

Oversee the administration of HR systems, ensuring data accuracy, integrity, and compliance. This includes:

· Maintaining up-to-date staff records and database information

· Preparing reports for performance evaluations, training monitoring, and other HR-related purposes

Design, implement, and manage comprehensive onboarding programs for new employees, including:

· Documentation and paperwork

· Training and induction sessions

· Activating new starters, issuing new starter letters, and monitoring probation periods

· Handling maternity letters, booking new staff into induction programs, and finalizing induction processes

Develop, coordinate, and deliver engaging learning and development initiatives, including:

· Training sessions, workshops, and compliance programs

· Topical seminars on relevant subjects

· Ensuring employees complete required training by year-end

Partner with regional teams to forecast recruitment needs and drive end-to-end talent acquisition processes, including:

· Job postings and advertisements

· Candidate management and screening

· Managing the recruitment process from initial application to job offer

Provide administrative support for payroll processes in the APAC region.

What you will need to succeed

· Proven experience in HR operations related roles

· Strong IT skills, including MS Office and HR systems.

· Excellent communication and interpersonal skills.

· Ability to work in a fast-paced environment with attention to detail.

· Experience with ATS and HRIS systems.

· Familiarity with international HR practices and regulations (APAC region).

· Eligibility to work in Singapore with a willingness to travel to APAC offices.

What you need to do now

· If you or someone you may know may be interested in this opportunity, please do contact me on the details below for more information or send me your CV to apply now via email at [email protected]. Alternatively, if this job opportunity is not relevant to you, feel free to share across your updated CV to have a confidential discussion on the relevant openings based on your skillsets and expertise.

EA Reg Number: R22106488

EA License Number: 07C3924 | Company Registration No: 200609504D

Job Responsibilities

1. Strategic Planning and Execution

Responsible for e-commerce business planning in Southeast Asia (Hong Kong, Singapore, Malaysia, Thailand, Vietnam) by developing and implementing the Company's strategic planning and annual business goals in the region, achieving sales and profit targets.

2. Marketing and Campaign Management

Analyse market trends, customers behaviors, cultural customs, laws and regulations of Southeast Asia market, leading the marketing team to formulate and implement an integrated marketing plan for the Southeast Asian market using social media, search engines, advertising, live broadcasts and any other channels to increase business volume and business visibility, as well as coordinating the promotion of independent domains and APPs.

3. Platform and Channel Management

Leads the operation of e-commerce platform in Southeast Asia, including but not limited to Shopee, Lazada, Tiktok, Amazon, etc.,

Responsible for the construction, optimization and promotion of independent stations, including but not limited to independent station page design optimization, content updates, SEO optimization, etc.

Coordinate the entire process of product display, details page optimization, order processing, logistics and distribution coordination on independent domains and APPs, and explore traffic resources in Southeast Asia to improve user experience and conversio rates to achieve business growth.

4. Leadership and Guidance

Establish, train and manage e-commerce teams, including operations, promotion, customer service and other personnel; drive business innovation and decision-making through data analysis, enhancing the overall combat effectiveness of the team, accurately grasp the needs and behavioral characteristics of Southeast Asian users, and timely adjust the design and design of products based on user feedback

Requirements:

• Bachelor degree or above in related field, with at least 3 years of experience in the cross-border e-commerce industry, at least 1 year of experience in pet related operations preferred
• Have comprehensive e-commerce operation and management capabilities, and independently be responsible for the promotion, operation and maintenance of websites and platforms.
• Be proficient in using data analysis tools, make reasonable decisions based on data.
• Innovative and high adaptability to quickly adjust strategies in complex market environments and keep up with market traffic dynamics in Southeast Asia
• Familiar with the Southeast Asia market

Job Overview:

Responsible for the financial management of the exchange's fiat operations, including but not limited to cash inflow and outflow management, financial reporting, risk control, and compliance management. Ensure the financial health and compliant operation of fiat business.

Responsibilities:

• Fund Management:
  Responsible for the receipt, settlement, and reconciliation of fiat funds.
  Establish a sound fund management system to ensure the safety and efficient operation of funds.
  Monitor fund flow and identify anomalies in a timely manner and take appropriate measures.
• Financial Reporting:
  Responsible for preparing financial statements for fiat business and conducting analysis and interpretation.
  Participate in budget preparation and execution, control costs, and improve the efficiency of fund use.
• Risk Control:
  Identify and assess the financial risks of fiat business and develop corresponding risk mitigation measures.
  Establish a sound internal control system to prevent financial risks.
• Compliance Management:
  Ensure the compliant operation of fiat business and comply with relevant laws, regulations, and regulatory requirements.
  Cooperate with regulatory inspections and audits.
• Others:
  Participate in the planning and implementation of fiat business-related projects.
  Responsible for the daily financial management of the department.

Requirements:

• Bachelor's degree or above in finance, accounting, or a related field.
• 5+ years of financial management experience, with a good understanding of the financial operations of exchanges or the financial industry.
• Proficient in financial software and office software, with strong financial analysis skills.
• Familiar with relevant laws and regulations, with a strong sense of compliance.
• Strong communication, coordination, and teamwork skills.
• Proficient in chinese in order to alias Mandarin speaking colleagues and customers.

• Administer all direct sales channels and the procedures related to bidding which is essential for the operation.
• Engage with designated or agreed-upon clients or prospects to advertise business offerings in a particular region or industry.
• Focuses on reaching personal sales targets, developing new business prospects, building connections with customers, and effectively addressing specific customer issues.
• Create product and service solutions, along with customized contract conditions, that satisfy clients' mid- to long-term needs while taking into account the advice of relevant internal specialists.
• Present the proposed solution to client representatives, then negotiate a deal within predetermined commercial constraints.

Requirements:

• Diploma and above
• At least 5 years of Sales experience in Marine Sector.Excellent leadership, communication, and interpersonal skills.
• Proven experience in developing strategic sales plans.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Ensure routine maintenance, repairs, and replacements are carried out properly and on time; inspect M&E facilities and follow up on rectifications as needed.
• Oversee vendors and technicians, ensuring work aligns with scope, EHS requirements, and statutory standards; evaluate vendor performance and recommend improvements.
• Prepare purchase requisitions, maintenance reports, and incident reports; maintain accurate records and files for building operations.
• Address tenant feedback, manage M&E service requests, and liaise with contractors for maintenance and rectification work.
• Support M&E upgrade projects, review tenant fit-out/renovation/reinstatement plans, and ensure adherence to building regulations.
• Conduct daily health checks of facilities, assist in developing cost-control measures, and handle emergencies as required.

Requirements:

• Fire Safety Manager Certified
• Degree in Mechanical/Electrical Engineering or equivalent
• At least 4 years of experience managing M&E works in Commercial Buildings.
• Possess strong leadership abilities with excellent interpersonal and communication skills.
• Positive, customer-service-oriented attitude.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve. Join us.

Team Introduction

In line with the globalization strategy and vision of the company, the Global Payments team builds a platform to provide cross-border payment solutions for all ByteDance's products and services, that are growing rapidly worldwide. This is an exciting opportunity to make an impact on global scale across all ByteDance's business usecases.

1. Based on industry/market/user insights and considering the characteristics of global e-commerce, analyze and develop long-term campaign plans, including key milestones, hotspots, major promotions, etc. Design integrated marketing strategies and approaches for international credit payment services (BNPL) to enhance core metrics such as BNPL's GMV.

2. Build an operational system that serves the lifecycle of user segments for BNPL, including user acquisition and user engagement, tailored to specific scenarios. Drive the establishment of touchpoints, marketing tools, and marketing benefits repository to improve business conversion efficiency.

3. Monitor and attribute the progress and effectiveness of existing traffic touchpoints and daily operational activities. Expand collaboration opportunities with internal and external partners to acquire additional traffic sources. Collaborate with marketing teams to implement new growth strategies and initiatives.

Qualifications

Minimum Qualifications:

- Clear logical thinking, strong business acumen, self-driven with a goal-oriented mindset, team player with the ability to actively drive business collaborations.

- Ability to independently manage projects, strong skills in program design and data sensitivity, excellent resource integration capabilities.

- Excellent communication and negotiation skills, ability to collaborate across departments, passionate, creative, and responsible, with personal insights and experience in marketing strategies.

Preferred Qualifications:

- Bachelor's degree or above, with 5 years of work experience, with over 1 year of people management experience, preferably in user growth operations or integrated marketing operations in the BNPL payment or e-commerce industry.

- Proficiency in data analysis, ability to identify and solve problems through the analysis and synthesis of various operational data.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At Bytedance, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

• Work Location: Changi Naval Base
• Working days: 6 days 8am to 5pm, Alternate Saturday Full day
• Salary: $7000 to $9000

Requirement:

• Master or Degree in Engineering or equivalent, recognized universities under the BCA is a plus
• Minimum 5 years of Experience in Construction Experience. A field in marine construction company is favourable.
• Proficient in Microsoft Office, MS Project, Primavera, and AutoCAD

Job Description

• Overall Responsibility for all construction activities with respect to performance, procedure, and making recommendations to project managers for improvements and corrective actions.
• Manage Contractors with a focus on quality, compliance with engineering drawings, applicable code and standards, and construction schedule and cost.
• Interface and Coordinate with Engineering supporting construction activities.
• Assist in developing and implementing corporate construction policies that support project construction.
• Oversee the effective management of project activities to assure timely delivery and low wastage.
• Manage and lead a group of engineers.
• Co-ordination with other departments on issues affecting project works.
• Liaise with government/Statutory Authorities, consultants, clients, suppliers etc.
• Provide Timely Project Progress reporting to management and Attending Project Execution Meetings with other managers.
• Select, guide, and develop a multicultural labour force & Management team with construction responsibilities to ensure that the organization achieves it business objectives and complies with all relevant regulations and laws.
• Ensuring Quality Assurance and ISO Standards are met on all construction related activities and ensure customer quality specifications are constantly met.
• Allocate Capital and Human Resources to maximize productivity.
• Other Ad-hoc Duties required to carry out

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Wealth Relationship Manager

Working Days & Hours: Flexible
Working Location: Flexible
Salary Range: $3000-$4000 Monthly Allowance + Commission

• Proven Track Record: Join a team with a consistent track record of guiding entry level consultants towards quantum growth in production and earnings within the first year of joining.
• Compensation Package: We offer a fair compensation package to ease your transition into the FA team, ensuring you are well-rewarded for your efforts.
• Recognition: Experience success and walk amongst giants with a cohort comprising 40% Million Dollar Round Table (MDRT) qualifiers, numerous Court of Table (COT) qualifiers and 2 Top of Table (TOT) qualifiers.
• Proprietary Platforms: Differentiate yourself from industry peers by leveraging our exclusive platforms, offering you unparalleled opportunities to expand your clientele and network.

Unique Selling Points (USPs) of Company:

• Transformation and Empowerment: We have the ability and a proven track record of propelling newcomers to remarkable heights within the first year.
• Guidance for Excellence: Benefit from the company ecosystem and guidance, propelling you to excel.
• Mentorship Opportunities: Gain insights from experienced consultants through our mentorship programs, fostering your personal and professional growth.
• Fair Compensation: Enjoy a fair compensation package to support your transition and reward your hard work.
• Client Acquisition Platform: Never worry about shortage of leads; we provide a robust client acquisition platform for you to build your clientele.
• Comprehensive Training: Benefit from extensive training programs that will equip you with the knowledge and skills necessary to excel in wealth management, financial advisory, business owner planning, estate planning, property advisory, re-financing and more.
• Allowance Schemes: Take advantage of our monthly allowance schemes to provide stability of income while you grow your career.
• Business Essentials: Receive state of the art IT tools and our proprietary applications that will help you navigate the required administration and paperwork with ease.

Job Requirement:

• Diploma in any field
• Training provided

Tan Jia Jun | REG No: R23112681
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Responsibilities:

• Responsible for the acquisition of New-To-Bank (NTB) and New-To-Premier (NTP) customers for Premier Banking Asia and Premier Private Client (Offshore segment).
• Cross sell the OCBC Premier Banking value proposition to the target client segment.
• Build and independently maintain effective customer acquisition sources.
• Identify acquisition opportunities and collaborate with the Bank’s internal stakeholders and external partners to drive quality acquisitions.
• Develop and foster strategic tie ups with potential referral partners.
• Actively engage partners to generate a consistent pipeline of prospects.
• Ability to convert leads into sales.
• Perform customer onboarding via face-to-face meetings or digital onboarding.
• Meet the compliance and control standards set in the end to end onboarding process.
• Conduct all required KYC, AML procedures and documentations.
• Deliver best in class customer service to all internal and external customers.

Requirements:

• Minimum 1 year of related working experience
• Confident individual with good networking skills
• Diploma or Degree holder with banking or sales experience preferred
• Good relationship building skills and with an entrepreneur mindset
• Highly driven and positively motivated to over-achieve assigned targets
• Excellent communication and interpersonal skills
• Able to travel for work, if required
• Converse proficiently in English, Chinese and/or Bahasa language, to effectively liaise with clients from respective markets (i.e. Mandarin for North Asia market & Bahasa for Indonesia market)
• Matured personality to handle the affluent market segment

As a IT Manager | Desktop Support, the broad area of your job responsibilities will cover the following:

Ability to guide the team and resolve incident escalated by Desktop Support Assistant in confirming the validity of the problem and seeking and researching for known solutions related to these more complex issues.

Performed Desktop Support services to users

This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when necessary to maintain customer satisfaction and SLA expectations.

Perform asset inventories

Perform technical escalation to 3rd party vendor or resolver groups (where appropriate)

Updates Incident records

Creates and updates work instructions (where necessary)

Document standards and procedures (where necessary)

Ideal candidate should possess the following:

Min 7 years’ Service Desk front and back-office experience with experience in leading a team

AV equipment experiences will be a plus

Experience in managing virtual team

Strong people management and leadership skills

Strong analytical and project management skills