Overview*

Reporting to the Senior Manager, Inpatient Operations, the Senior Executive (SE) / Assistant Manager (AM) / Senior Assistant Manager (SAM) will assist in the management of assigned clinical and/or patient services in the hospital and/or project management role for ward infrastructure and/or building improvement projects. S/he will be responsible for key departmental and/or service performance areas, such as customer service, operational excellence and resource utilisation.

Job Responsibilities*

You will be responsible for the following:

Leadership and Strategic Planning

Participate in the development of AH strategic plans. He/She will facilitate in the alignment of the vision, philosophy, strategic and business plans for the Operations team. This includes the formulation of a tactical roadmap to achieve measurable targets within prescribed timelines. These measurable targets are quantifiable quality outcomes as KRAs that can be used to benchmark against other institutions.

Participate in the transformation of hospital design and deliver of support services through the Alexandra Campus Redevelopment project.

Major Duties (80%)

• Responsible for daily operations of assigned inpatient ward(s), including ward reception counter services, administrative / operational matters and partnering Ward Nurse Manager and other stakeholders to solve system and process issues.
  Review key processes to improve overall key performance indicators/ outcomes in the areas of total customer experience, operational efficiency and optimal resources utilization.
  Track, monitor and make recommendations to achieve excellent customer satisfaction ratings.
  Work closely with Nursing, Operational Support Services and other stakeholders for ward infrastructure and/or building improvement projects to ensure 1) adequate planning of project phases and bed closures to minimize disruption to inpatient operations, 2) user requirements are adequately captured in project specifications, 3) site works are carried out in compliance to hospital standards e.g. infection control, 4) projects are completed on time and within budget.
  Track, monitor and make recommendations for all hospital related requirements related to its annual planning cycles, including financial, manpower and total training budgets.
  Work closely with relevant departments on special projects, workgroups or committees to resolve intra-department conflicts, initiate and propose options where possible and see through the implementation to ensure desired outcomes are achieved.
  Participate actively in relevant NUHS Way projects, Quality Improvement/ IT projects and initiatives. Constantly review within assigned areas, systems and process initiatives to achieve safer, better, faster and cheaper care for the customers.
  Handle customer complaints and follow up with service recovery if necessary.
  Review and update policies and procedures as needed.
  

General Duties (20%)

• Support any relevant hospital committees formed within the assigned area(s) of responsibilities, for example, Division of Critical Care Committee, etc.
  Perform any other duties as assigned by Reporting Officer.
  

Requirements*

Qualification Required and Area of Discipline

• Degree in any discipline.
• Healthcare experience will be advantageous.

Skills and Knowledge

• Strong analytical, organisational, coordination, interpersonal and communication (written & verbal) skills
• Proficient in MS applications e.g. Microsoft Word / Excel / Powerpoint
• Project management skills and experience
• Practical knowledge of hospital operations preferred
• At least two years’ working experience, preferably in service industry

Personal Traits

• Positive, pro-active, motivated with “can-do” attitude
  Ability to multi-task and work independently and as a team
  Service oriented and customer focused
  

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

As a valuable member of the SCH family, you are an integral part of the care team providing nursing care that matters to rehab and sub-acute patients. Working in a homely environment where there is lesser segregation of duties amongst staff groups, will provide quality nursing care and services in alignment with SCH’s care philosophy of unhurried personalised care. You will facilitate the continuity of care for patients throughout their hospitalisation and transition to home and community.

• Diploma or Degree in Nursing or its equivalent
• Advanced Diploma / Specialist Diploma / Graduate Diploma in Nursing (Gerontology / Orthopaedic / Neuroscience / Palliative Care / Community Nursing) is preferred for Senior Staff Nurse
• Experience in ILTC setting is an advantage
• Valid Registered Nurse practicing certificate issued by Singapore Nursing Board
• Valid BCLS certification
• Comfortable with shift work (3-rotating shift) and open to deployment within 2 work sites under SingHealth Community Hospitals
• Uniform required

You are responsible for all activities related to patient care in the ward. You will ensure that the ward is operating with optimal resources and patient care is of high quality, safe and cost-efficient. You will supervise the nurses’ clinical patient care activities and ensure that they uphold professional standards and code of ethics.

• Bachelor of Nursing with post-graduate qualifications in Gerontology / Orthopaedic / Neuroscience / Palliative Care / Community Nursing preferred
• At least 8 years of relevant experience in a hospital setting with 2 years of experience in a supervisory role
• Experience in ILTC setting is an advantage
• Valid Registered Nurse practicing certificate issued by Singapore Nursing Board
• Valid BCLS certification

You will work closely with the multidisciplinary healthcare team to provide patients with a seamless delivery of care which is of high-quality, safe and cost-efficient. You will provide occupational therapy services to patients for their optimal recovery and you will also educate their caregivers about condition and care. You will manage a team and be in-charge of developing the team’s competencies and distribution of workload.

• Diploma* in Occupational Therapy or Bachelor/Master in Occupational Therapy [* A-level entry diploma accredited by the World Federation of Occupational Therapy (WFOT)]
• Full/ Conditional registration with the Allied Health Professions Council
• Able to work well independently and in groups
• Good interpersonal and communication skills

Job Description

You will work closely with the Medical Social Workers (MSW) in conducting home visits, to obtain collateral information and ascertain the patient’s home physical and familial environment. You will assist MSWs in the interviews and assessments of patients and their family members for appropriate service referrals. In addition, you will need to register all referrals received by the department, conduct intake interviews for MSWs and perform means-testing for patients seeking subsidies for community hospital services, as stipulated by the Ministry of Health.

Job Requirements

• Diploma Holders (preferably in Community Services or Human Services) with 4 years of relevant experience
• GCE ‘O’ or ‘A’ level preferably with 10 years of relevant experience

Job Description:

You will conduct psychosocial assessment for the patients and caregivers arising from their medical conditions. You will be responsible for recommending the appropriate interventions, and work closely with the multidisciplinary healthcare team to provide patients with seamless care and service which is of high-quality, safe and cost-efficient.

Job Requirement:

• Degree in Social Work and preferably a Postgraduate Diploma in Social Work or Management / Administration.
• Registered social worker with the Social Work Accreditation Board (SWAB)
• Able to work well independently and in groups
• Good interpersonal and communication skills

You will co-ordinate and perform clerical and support functions in the assigned ward, such as handling the medical records and taking charge of the bed assignment and census update. You will ensure that patients are able to discharge promptly, as well as participate in any other duties that contributes to the smooth operations of the ward.

Job Requirements:

• GCE O/N/A Level or WSQ Higher Certificate in Healthcare Support (Administrative Support) / ITE Certificate in Health Care
• Proficient in computer skills
• Has a pleasant disposition with the ability to provide good customer service
• Comfortable with shift work
• Open to deployment to other work locations e.g. Sengkang Community Hospital

Job Description

You will be responsible for assessing and managing communication and swallowing disorders in adults and works collaboratively with a multidiscplinary healthcare team to provide quality care for patients. You will also provide education to patients, caregivers and other healthcare professionals.

As a Senior Speech Therapist, you will contribute to the organisation's implementation of initiatives and programmes that aim to provide quality patient care, delivery clinical education and engage in quality improvement/research activties. In addition, assist in the management of daily operations and resources, and contributes towards staff development (e.g provide training and supervison to junior Speech Therapists and students).

Job Requirement

• Bachelor Degree in Speech Pathology or equivalent, or
• MSc in Speech and Language Pathology (No experience candidate-entry level), or
• MSc / MA in Speech-Language Pathology (U.S.A) with Certificate of Clinical Competence (CCC-SLP)
• Full registration with the Allied Health Professions Council
• Valid membership with local professional body/association preferred

As part of the project with MOH, we are seeking for Locums who are able to work on weekends.

You will work closely with the multidisciplinary healthcare team to provide patients with a seamless delivery of care which is of high-quality, safe and cost-efficient. You will provide occupational therapy services to patients for their optimal recovery and you will also educate their caregivers about condition and care. You will manage a team and be in-charge of developing the team’s competencies and distribution of workload.

• Diploma* in Occupational Therapy or Bachelor/Master in Occupational Therapy [* A-level entry diploma accredited by the World Federation of Occupational Therapy (WFOT)]
• For Senior Occupational Therapist - At least 4 years of experience as Occupational Therapist with 1 year of supervisory experience
  For Occupational Therapist - At least 1 year of experience as Occupational Therapist
• Full registration with the Allied Health Professions Council
• Able to work well independently and in groups
• Good interpersonal and communication skills

You will be performing at the same level of duties and responsibilities of the Medical Officer and/or Basic Specialty Trainee, including calls and roster duties. You will be working closely with other multidisciplinary team which includes nurses, allied health professionals and administrators to provide better care plan for the patients.

Job Requirements

• A recognised basic medical degree
  
• Minimum 3 years’ experience as Medical Officer or equivalent

As a valuable member of the SCH family, you are an integral part of the care team providing nursing care that matters to rehab and sub-acute patients. Working in a homely environment where there is lesser segregation of duties amongst staff groups, you will provide nursing care, treatment and patient education activities to an assigned group of patients.

• National Institute of Technical Education Certificate (NITEC) in Nursing or equivalent
• At least 4 years experience as an Enrolled Nurse for a Senior Enrolled Nurse
• Experience in ILTC setting is an advantage
• Valid Registered Nurse practicing certificate issued by Singapore Nursing Board
• Valid BCLS certification
• Comfortable with shift work (3-rotating shift) and open to deployment within 2 work sites under SingHealth Community Hospitals
• Uniform required

As a valuable member of the SCH family, you are an integral part of the care team providing nursing care that matters to rehab and sub-acute patients. Working in a homely environment where there is lesser segregation of duties amongst staff groups, will provide quality nursing care and services in alignment with SCH’s care philosophy of unhurried personalised care. You will facilitate the continuity of care for patients throughout their hospitalisation and transition to home and community.

• Diploma or Degree in Nursing or its equivalent
• Advanced Diploma / Specialist Diploma / Graduate Diploma in Nursing (Gerontology / Orthopaedic / Neuroscience / Palliative Care / Community Nursing) is preferred for Senior Staff Nurse
• At least 3 years experience as Registered Nurse in acute hospital setting
• Experience in ILTC setting is an advantage
• Valid Registered Nurse practicing certificate issued by Singapore Nursing Board
• Valid BCLS certification
• Comfortable with shift work (3-rotating shift) and open to deployment within 2 work sites under SingHealth Community Hospitals
• Uniform required

As a valuable member of the SCH family, you are an integral part of the care team for rehab and sub-acute patients. You will assist the nursing staff in administrative duties, basic nursing care and infection control practices for an assigned group of patients. You will perform housekeeping duties, which includes ensuring a clean and tidy ward environment, as well as the maintenance of the ward inventory.

• GCE “N” Level
• A recognized Certificate in Health Care (Inpatient)
• Comfortable with shift work (3-rotating shift) and open to deployment within 2 work sites under SingHealth Community Hospitals
• Uniform required
• Passion to serve the community

The jobholder will assist the healthcare team in providing basic caregiving activities and engagement to patients to ensure comfort and patient safety under the supervision of trained nurses. He/she aims to establish positive rapport with patients to improve the patients’ hospital experiences and to deliver pyscho-social care for patients.

Job Requirements:

• Minimum GCE “N”/ ”O”/ ”A” levels with 4 years of general working experience
• Strong interpersonal and communication skills. Candidates with the ability to speak different dialects will be advantageous
• A good team player with the ability to work and collaborate well with colleagues across all levels
• Passion to care for people and strong ability to empathize with patients from all walks of life
• Able to perform 2 rotating shifts (AM and PM shifts) and open to deployment within 2 work sites under SingHealth Community Hospitals

You will be responsible for the provision of pharmaceutical care by working collaboratively with a multidisciplinary health care team to promote wellness, maintain current health, and/or intervene in acute or chronic illness. You will also identify, resolve and prevent drug-related problems.

In addition, you will recommend and monitor patient drug therapy and provides drug information. Your role requires to interact with patients, family, and other health care providers as appropriate to assure continuity of services and to achieve desired patient outcomes through safe, timely, and cost-effective drug therapy. You will need to ensure the accurate and timely distribution of pharmaceuticals, and provides education to patients, Pharmacy staff and other health care practitioners.

Job Requirements

• Graduate from a School of Pharmacy recognised by the Singapore Pharmacy Council
• Full registration with the Singapore Pharmacy Council.
• Valid membership with local professional body/association is preferred where applicable.
• Experience as a Pharmacist in relevant clinical settings and demonstrated competency will be an advantage.
• Candidates with 4 years of experience can qualify for the Senior Pharmacist position

As a valuable member of the SCH family, you are an integral part of the care team providing nursing care that matters to rehab and sub-acute patients. Working in a homely environment where there is lesser segregation of duties amongst staff groups, you will provide nursing care, treatment and patient education activities to an assigned group of patients.

Job Requirements:

• Minimum NiTEC / Certificate in Nursing or equivalent recognised by Singapore Nursing Board
• Candidates with more relevant work experience will be considered for Senior Enrolled Nurse position
• Experience in ILTC setting is an advantage
• Valid Registered Nurse practising certificate issued by Singapore Nursing Board
• Valid BCLS (Basic Cardiac Life Support) certification
• Comfortable with shift work (3-rotating shift) and open to deployment within 2 work sites under SingHealth Community Hospitals
• Uniform required

You will be responsible for assisting therapists in all activities of therapy treatment to ensure safe patient handling and care. You will contribute to the smooth operation of the department.

• GCE ‘N’ or ‘O’ Level, Diploma preferably with Recognised Certificate in Therapy Services
• Experience as a Therapy Assistant in relevant clinical settings will be an advantage
• Able to work well independently and in groups

You will work closely with the multidisciplinary healthcare team to provide patients with a seamless delivery of care which is of high-quality, safe and cost-efficient. You will provide occupational therapy services to patients for their optimal recovery and you will also educate their caregivers about condition and care. You will manage a team and be in-charge of developing the team’s competencies and distribution of workload.

• Diploma* in Occupational Therapy or Bachelor/Master in Occupational Therapy [* A-level entry diploma accredited by the World Federation of Occupational Therapy (WFOT)]
• For Senior Occupational Therapist - At least 4 years of experience as Occupational Therapist with 1 year of supervisory experience
• Full registration with the Allied Health Professions Council
• Able to work well independently and in groups
• Good interpersonal and communication skills

The Pharmacy Technician assists in drug stock management, maintenance of premises and equipment, prescription processing, as well as drug dispensing and distribution. He/She is responsible for assisting the pharmacy manager and/or pharmacist inthe provision of pharmaceutical care. He/she interacts with patients and their family, and other health care providers as appropriate to assure continuity ofservices and to achieve desired patient outcomes through safe, accurate andtimely distribution of pharmaceutical drug supplies. The pharmacy technician coordinates and performs as necessary the activities of a pharmacy service area. He/she dispenses drugs under the general supervision of pharmacists.

As part of the project with MOH, we are seeking for Locums who are able to work on weekends.

You will be responsible for managing an assigned caseload where you will provide physiotherapy assessment, treatment and education to patients and their care-givers where applicable. You will work as part of a multi-disciplinary team that provides patient-centric and evidence-based clinical services.

You may also be involved in the supervision and training of students and therapy support staff, as well as in quality improvement projects.

• Recognised Diploma/Degree in Physiotherapy, or pass MOH Qualifying Examination
• Experience as a Physiotherapist in relevant clinical settings will be an advantage
• Applicants with 4 years of experience can apply for the Senior Physiotherapist position
• Valid membership with local professional body/association preferred
• Full registration with the Allied Health Professions Council
• Able to work well independently and in groups
• Good interpersonal and communication skills

You will be performing at the same level of duties and responsibilities of the Medical Officer and/or Basic Specialty Trainee, including calls and roster duties.

• M.B.B.S or equivalent Basic Medical Degree recognised by Singapore Medical Council
• If Basic Medical Degree is not recognised by Singapore Medical Council, he/she must have either SRS Diploma awarded by Academy of Medicine (Singapore) or a Post-graduate qualification recognised by the Singapore Medical Council.
• Minimum 3 years’ experience as Medical Officer or equivalent

You will carry out the clinical and administrative duties of the Department. As you are an experienced doctor with higher professional qualification, you are expected to undertake greater responsibilities in the area of patient care and provide guidance to a team of junior doctors in the various aspects of clinical care.

• M.B.B.S or equivalent Basic Medical Degree
• Relevant Post-graduate qualification such as Masters in Medicine in Family Medicine or Internal Medicine or MRCP, recognised by the Singapore Medical Council

About SCCFSC

Formerly known as Bukit Ho Swee Family Service Centre, South Central Community Family Service Centre (SCC) provides support to the low-income and vulnerable families in our community. While giving support to families who seek help in financial, social or relationship issues, we encourage community self-help and cooperation.

Our Approach

Taking an inclusive approach, we leverage on the community to activate mutual help through social connections and inclusiveness with the aim of empowering the low-income and vulnerable families while developing the full potential of the next generation for transformative change.

About the role of HR Executive

Human Resource Executive

We seek a dynamic capable person who can provide essential support across the HR function by handling daily operations, managing HR records, and ensuring compliance with established policies and procedures.

The HR Executive will execute key HR processes, including recruitment support, payroll assistance, and employee data management, while fostering a positive work environment and assisting with engagement initiatives.

Key Responsibilities:

1. Recruitment & Onboarding

• Coordinate the recruitment process, including posting job advertisements, scheduling interviews, and maintaining candidate records.
• Prepare onboarding documentation for new employees, ensuring they are oriented to company policies, benefits, and general procedures.

2. Payroll (Outsourced)

• Coordinate with the outsourced payroll provider to ensure smooth payroll processing.
• Verify and submit necessary employee information to the vendor.
• Address employee inquiries related to payroll.
• Submit Payroll Journal to Finance monthly, and AVC/AWS Provision to Finance quarterly.

3. Confirmation Appraisal

• Process confirmation appraisals for probationary employees to assess performance for regular employment.
• Document results of confirmation appraisals, coordinating with supervisors to ensure all relevant data is recorded accurately.

4. Employee Welfare & Engagement

• Serve as the first point of contact for employees on general HR inquiries regarding policies, benefits, and procedures.
• Support engagement activities by assisting with planning and coordinating staff welfare initiatives and events.
• Maintain records and prepare documentation for employee exits, including resignations and retirements, and conduct exit interviews as directed by the HR Manager.

5. Training and Development Coordination

• Assist in coordinating training programs, including managing course registrations for employees.

6. HR Data Management and Surveys

• Maintain accurate and up-to-date employee records, including personnel files and HR system data.
• Conduct quarterly MOM and OED surveys, preparing and submitting data as required.

7. HR Administrative Support

• Prepare essential HR Documents (e.g. Letter of Appointment, Confirmation Letter, Acceptance of Resignation etc).
• Support operations in =DREAMS (Singapore) Limited as part of Shared Services.

Requirements:

• Diploma or Degree in Business with major in HRM.
• Preferably with at least 2 years’ experience.
• Good spoken and written English.
• Strong interpersonal and communication skills, and ability to interact effectively at all levels of the organisation.
• Good planning and prioritisation skills.
• Able to work independently but in a team environment.
• Meticulous, proactive, resourceful and self-driven with positive mind-set.

We regret that only shortlisted candidates will be notified.

Thank you for applying.

We are looking for a passionate BD & Growth professional to drive market growth and business expansion for the company. This role will involve market planning and strategy, social media operations and growth, community management and growth, as well as project-based business development. We seek someone who can develop innovative growth strategies, identify new business opportunities, and help the company achieve sustainable growth in a competitive market.

Key Responsibilities:

1. Market Planning & Marketing:Develop and implement comprehensive market planning and marketing strategies to increase brand awareness and market share;
   Analyze market trends, monitor competition, and execute effective product positioning and promotional campaigns;
   Collaborate with teams to continuously optimize marketing activities for higher ROI and performance.
   
2. Social Media Operations & Growth:Manage and operate the company’s social media platforms, ensuring increased follower count and engagement;
   Formulate social media growth strategies to improve brand visibility and user retention;
   Monitor social media trends, analyze performance metrics, and generate reports to optimize content and campaign effectiveness.
   
3. Community Operations & Growth:Oversee the management and growth of both online and offline communities, fostering user engagement and community vitality;
   Develop and implement community growth strategies to expand community size and enhance user loyalty and interaction;
   Organize online events, discussions, and interactions to increase community activity and enhance brand value.
   
4. Project Business Development (BD):Identify and pursue potential clients, partners, and business opportunities to drive strategic collaborations;
   Establish and maintain long-term partnerships, fostering mutual benefits and resource sharing;
   Participate in business negotiations, contract signing, and ensure smooth execution of collaborative projects.
   Requirements:

• Bachelor's degree or higher, preferably in Computer Science, Marketing, Business Management, or a related field;
• At least 4 years of relevant experience in market planning, social media operations, community management, or business development;
• Strong communication and cross-functional collaboration skills, with the ability to drive teams to achieve goals;
• In-depth understanding of digital marketing and social media platforms, with hands-on growth hacking experience;
• Self-motivated with a creative mindset and problem-solving abilities, able to adapt to a fast-changing market environment;
• Project management experience, capable of efficiently handling multiple projects and delivering them on time.

Preferred Qualifications:

• Experience in international market expansion;
• Proficiency in data analysis tools to optimize marketing and growth strategies based on insights;
• Practical experience in community management, user growth, and brand building.

Job Description

• Strategically engage with and provide support to our extensive network of members, helping them to navigate industry challenges and identify new growth opportunities
• Oversee the planning and execution of events, workshops and other initiatives aimed at fostering a vibrant business community
• Cultivate and maintain strong relationships with key stakeholders, including government agencies and industry partners
• Identify new prospects and actively drive membership growth through targeted outreach and relationship-building
• Provide advisory services to members on a wide range of business-critical issues
• Contribute to the development and implementation of the organisation's overall strategic plans

Requirements

• Extensive experience in a business development or community management role, preferably within a trade association though not compulsory.
• Demonstrated success in building and nurturing relationships with diverse stakeholders, including senior-level executives
• Strong commercial acumen and the ability to provide strategic, solution-oriented advice to member businesses
• Excellent interpersonal and communication skills, with the ability to effectively engage both one-on-one and in group settings
• Degree-level qualification in Business, Marketing, or a related field
• Familiarity with the manufacturing industry and the challenges faced by small and medium-sized enterprises