About our client: Our client is in the Waste management industry.

About the role:

• Products / Systems Manage product life cycles including new products and accessory configuration updates.
• Create and maintain solution and product catalogue to support commercialization. Actively support new project proposals when new offers are needed for pre-sale and bidding requirements.
• Focus on Product and system Application Development for Southeast Asia and China, including technical understanding and application of engineering solutions, a variety of industrial equipment / components going into the solutions, system automation know-hows, and digitization trends. At the same time, finding local alternatives to address cost and delivery needs.
• Co-operate with Partners in each market for New Product Application development. Technically source from qualified partners. Manage confidentiality, IP and Business cases.
• Handle Product & Technical Complaints and provide On-site Services to support project teams if needed.
• Set up database with product catalogue to track in Projects – what new products used in what projects, lessons learned, recommendation for future projects, wish list for new products.
• Carry out market research in each country with insightful intelligence, analyse, and formulate into product market competition strategies to integrate into product development plan.

Design (Team with 3 designer)

• Standardize design fundamentals, identify gaps to improve.
• Lead and Work with design team in each office to proactively design into opportunities and ensure design accuracy with local needs.
• Establish proactive Relationship with Influential Project Consultants and design houses for Technical Spec-in. Track such leads as a KPI to drive for pipelines with business leaders.

Commercial / Cross functional Co-responsibilities

• Define choices of products / solutions for commercial team to choose from to meet market demand.
• Define product plan for each year by working with cross functional team.
• Collect customer demands with and through commercial team to solution specifications to enable new product development. Provide timely technical Supports to commercial team to remove product barriers.
• Implement strategic pricing practices while collaborating with Sales and management to strive for balanced decision.
• Carry out Regular On-site Examinations for Key Projects to validate new product functionality and existing product and system function issues (feedback from team) and provide improvements.
• Work with market communication team and R&D to design Product promotion scheme, provide training for sales, distributors and customers. Participate in and work with the marketing in various academic conferences, exhibitions and other marketing activities.
• Align with Global product strategy and information sharing representing the region. Make and update sales tools related to products. Be the regional owner to link global initiatives for product introduction and launching champion with support from market communication.

Sales Support

• To attend technical review with sales team
• To attend technical meetings with clients

Project Support – HDB (Before Main Contractor)

• To attend coordination meetings with architects, m&e and structural consultants
• To coordinate and determine the level of pipe sleeve crossing under major roads
• To coordinate the level of pipe sleeve with major services such as sewer, power cables, etc
• To determine the position and depth of launching pits that will aid the installation under major roads
• To study and highlight authority requirements during the meeting.
• To reply to HDB review form
• To reply to NEA BP, DC, WD Advise
• To produce preliminary drawings to aid the tender process for main contractor
• To prepare drawings for PWCS QP endorsement
• To prepare drawings for Acoustic Consultant’s specifications
• To prepare drawings for MV provisions to be designed by MV consultant

Project Support – HDB (With Main Contractor)

• To attend technical meetings with main contractors
• To coordinate pipe clashes with m&e and structural services

Design Support

• To generate fabrication drawings for non-standard equipment
• To monitor project design submission schedule
• To allocate work assignments to other designers
• To check designs, shop drawings done by other designers
• To hold trainings to designers

About you:

• Bachelor’s or master’s degree in automation, mechanical engineering or relevant fields.
• More than 8 years product and application experience in Construction/Engineering industry.
• Good business negotiation and presentation skills.
• Excellent communication skills with local and western customers and colleagues.
• Good leadership to lead technical team to enable faster business growth.
• Proper flexibility and agility.
• Goal and results oriented.
• Able to work independently with professional judgments, proactivity and team player spirit.
• Willing to take up challenging assignments with such track records.
• Revit & AutoCAD

Other information:

• Work location: Central
• Working days: Mon-Fri, 9am to 6pm

*Please note that only shortlisted candidates will be contacted.*

Employment Agency: Kingsforce Management Services Pte. Ltd.

Employment Agency Licence No: 94C3545

EA Personnel: Wong Pik Kiun (Kimberly)

EA Personnel Reg. No.: R1984508

Strategic Business Development

• Identify and capitalize on growth opportunities within the advanced manufacturing sector to support business expansion.
• Conduct comprehensive market research to analyze industry trends, workforce skill demands, and gaps in the talent pool.
• Design and execute strategic initiatives to enhance business growth and drive the adoption of training programs.

Client Relationship Management

• Build and maintain strong relationships with key stakeholders, including manufacturing firms, industry associations, and training providers.
• Serve as the primary liaison for clients, addressing inquiries, resolving concerns, and ensuring a positive client experience.

Training Program Development

• Collaborate with Institutes of Higher Learning (IHLs) and industry training providers to develop tailored training solutions that align with client needs.
• Evaluate and update training program content to ensure relevance, alignment with industry standards, and adaptability to emerging trends.
• Monitor the performance of training programs, gather client feedback, and implement continuous improvements.

Qualifications and Requirements

• Bachelor’s degree in Business Administration, Marketing, Engineering, or a related field.
• A minimum of 3–4 years of experience in business development, marketing, or related roles within advanced manufacturing or industrial training sectors.
• Proven analytical skills with the ability to interpret market trends and derive actionable insights.
• Exceptional communication, negotiation, and relationship management skills.
• A proactive and results-oriented mindset with the ability to work collaboratively in a team and engage effectively with industry professionals.

Job Summary:

Achieve fundraising targets and build/maintain strategic partnerships that support TOUCH's mission in serving the community.

Principal Responsibilities and Duties:

• Conceptualize, execute and manage fund-raising projects to meet department’s budget
• Develop and prepare fund-raising proposals for corporate and school partnerships
• Solicit sponsorships and manage fund-raising events with various stakeholders
• Cultivate and manage relationship with existing and potential sponsors
• Explore current and diverse fundraising channels & initiatives to build & manage pipelines for current/future donors
• Undertake research on prospective corporate, trust and public donors
• Help develop new fundraising products and events and market them
• Cold call potential donors and build relationships with them
• Ensure stewardship of donations / funding
• Write reports for corporates / trusts / foundations on the use of existing grants/donations
• Maintain and update donors’ records on a fundraising database
• Write internal reports, analyzing fundraising progress on a monthly or periodic basis
• Arrange fundraising events and tours of the charity’s projects for potential donors

Essential Skills and Qualifications:

• Diploma or Degree in Marketing, Business or equivalent
• 3-5 years experience in fundraising/sales & marketing and organising events.
• Excellent presentation, interpersonal and writing skills
• Able to work independently yet a team player who is able to perform effectively in a fast-paced environment
• Proficient in MS Office especially PowerPoint, Excel and Word
• Campaigns management is an advantage
• Knowledge of CRM is an advantage
• Excellent interpersonal and networking skill
• Ability to manage complete workload and deliver under tight timeline

About Us:

Signarama CBD is a leading provider of premium, sustainable signage solutions. We serve local businesses and interior designers with innovative and customized signage, using state-of-the-art printing technology and eco-friendly materials.

Position Overview:

We are looking for a dynamic and organized individual to manage day-to-day office operations while contributing to internal sales activities. The role involves handling administrative tasks, coordinating projects, nurturing client relationships, and driving internal sales growth.

Key Responsibilities:

Office Management:

• Oversee office operations, ensuring efficiency and smooth workflow.
• Manage administrative tasks including scheduling, inventory, and correspondence.
• Coordinate with vendors, suppliers, and logistics partners.
• Monitor project timelines, ensuring on-time delivery of signage projects.
• Maintain records, invoices, and office documentation with accuracy.

Internal Sales:

• Respond promptly to inbound inquiries via email, phone, or walk-ins.
• Prepare and follow up on quotations, invoices, and sales orders.
• Build and maintain strong relationships with existing clients.
• Support the sales team with lead generation and pipeline management.
• Proactively identify upsell or cross-sell opportunities for signage solutions.
• Collaborate with the design and production teams to ensure client requirements are met.

Qualifications & Skills:

• Experience: 2–5 years in office administration, sales, or customer service roles.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Proficiency in MS Office Suite (Excel, Word, Outlook)
• Ability to work independently and as part of a team.
• Customer-focused mindset with a proactive approach to sales.
• Prior experience in the signage, printing, or design industry is a plus.

What We Offer:

• Competitive salary with incentives based on sales performance.
• Supportive and collaborative work environment.
• Opportunities for professional growth and skill development.
• Be part of a team committed to sustainability and innovative solutions.

We are hiring perform artiste manager to look after all our perform artiste and also in charge their performing and also need to do sales for our company he/she also need to in charge all the staff perform for monthly show to be present and also need to arrange all out look of all performing artiste.

Responsibilities:

Provide complete range of company secretarial assistance and administrative support to the Company Secretary-cum-head of Legal and Corporate Secretarial Services Department for all entities within a public listed company in Singapore.

Requirements:

• Qualified Chartered Secretary & Administration (ICSA) qualification with minimum 7 years experience in a company listed on the main board of the KLSE (prefered) or in a law firm, corporate service provider with public listed company experience, or funds or financial institution; or
• Holder of a Bachelor of Laws (full time) from an accredited law schoool; admitted to the Malaysian Bar; and minimum 2 years experience in a law firm practising corporate law.
• Good understanding of the Companies Act, SGX Listing Manual, Code of Corporate Governance and applicable guidelines..
• Excellent command of the English language, both spoken and written.
• Highly organized with ability to prioritise and seamlessly multi-task.
• Possess high degress of professionalism and integrity; ability to maintain strict confidentiality.

Responsibilities:

• Design the development roadmap according to the strategic vision and goals.
• Create and review Product Requirements Document (PRD) for easy tracking within the project group.
• Ensure the project is executed according to schedule to meet the deadlines.
• Communicate with Engineers / Designers as well as internal stakeholders to ensure they meet users' needs and those that offer the greatest value are prioritized.
• Constant refinement on workflow design to ensure the platform is intuitive for seamless operation to optimize conversion rate in the designated markets.
• Support the Regional/Global Heads and work with different stakeholders to coordinate the implementation of product.
• Articulate new features and enhancements to users and internal stakeholders.
• Support ongoing product use, create documentation that outlines changes regarding the functionality and provide support to users.
• Track and analyze key user metrics to form feedback loop for continuous improvements.

Requirements:

• 5+ years of proven experience as a Product Manager from Technology, Fin-tech, Finance industry.
• Experience in product lifecycle management, preferably in an agile framework.
• Strong time-management and organizational skills with ability to objectively prioritize.
• Logical thinker with ability to identify and articulate rationale, assumptions, and risks.
• Excellent relationship building and communication skills.
• Self-starter who is able thrive in a fast-paced, collaborative and cross-functional environment that is results-driven.
• Proficiency in written and spoken English is a must.

At SingHealth Polyclinics, we don’t just run clinics and treat patients – we transform care and communities. We are inviting YOU to be part of our exciting journey.

What You Will Do

• Lead with Purpose – ensure the nursing department runs like clockwork by overseeing daily operations, aligning processes with strategic goals, and solving problems with creativity and efficiency.
• Innovate with Data – use data driven insights to improve workflows, productivity and service excellence.
• Manage Budgets – take the reins on budget planning and resource allocation.
• Inspire the Team – mentor, guide and empower our energetic nursing executives while collaborating with nursing leaders and cross-functional teams.
• Build a Culture of Excellence – be the force behind key events, organise workshops, training and learning initiatives to support our nursing professionals in reaching new heights.

Who are We Looking For? We need someone who is:

• A natural leader with sharp problem solving and decision making skills
• Tech-savvy with a knack for analysing data and proficient in data analysis tools
• A project management pro, ready to juggle multiple priorities with confidence
• Passionate about driving change and inspiring teams to do their best work.

Your Future Starts Here - If you are ready to take the next step in your career and make an impact, we want to hear from you. Apply Now and join us in building healthier communities together!

Interested applicants may apply at https://careers.singhealth.com.sg/job-invite/3783/

Job Summary:

The Singapore Organisation of Seamen is seeking a dynamic and experienced individual to join as Senior Manager of our Strategic Communications Division. This role requires strong communication and organisational skills, along with the ability to lead and enhance our communication strategies across various platforms and stakeholders.

The ideal candidate needs to have a passion for building and nurturing relationships with our stakeholders, and have a strong background in content writing, corporate communications, public relations or related fields and team leadership.

This is a full-time and permanent position reporting directly to our senior leadership.

Responsibilities:

• Lead, manage and mentor the strategic communications team in shaping and maintaining the image and reputation of the organisation.
• Lead the development and execution of effective communication strategies that enhance the organisation's visibility, public image and outreach.
• Oversee the production of content for newsletters, social media platforms, and press releases.
• Provide crisis communication support and act as a media liaison when necessary.
• Collaborate with senior leadership to align communication strategies with the organisation's broader objectives.
• Oversee corporate photography for events and ensure visual documentation aligns with the organisation’s standards.
• Stay updated on industry trends and best practices to ensure the strategic communications division remains innovative.
• Travel when necessary for overseas assignments.
• Other duties that the role may require.

Qualifications:

• Education: Bachelor’s degree in Communications, Marketing, Public Relations, or related fields.
• Experience: Min 3 years of relevant experience in a leadership role within corporate communications, public relations, or a similar field

Knowledge and Skills:

• Proven experience in corporate communications, media relations, and content management.
• Proven track record of managing and developing teams to achieve high performance.
• Excellent content writing and communication skills.
• Proficiency in social media management, corporate content administration, and newsletter production.
• Proficiency in crisis communication strategies and public relations best practices.
• Ability to think strategically while focusing on day-to-day operations and results.
• Ability to work independently and collaboratively, meeting deadlines and managing multiple tasks.
• Proficiency in digital tools and platforms for communication (e.g., CMS, Adobe suite, social media tools).
• Adapt to working in a fast-paced environment and changing communication needs.

We are seeking an experienced and dynamic Project Sales Manager (Cybersecurity) to join our team. In this role, you will be responsible for driving sales growth within the cybersecurity domain by managing the entire sales lifecycle, from lead generation to the successful closure of projects. You will leverage your deep understanding of cybersecurity technologies and trends to engage with potential clients, understand their needs, and deliver tailored solutions. The ideal candidate will have a proven track record in technical sales, strong project management skills, and a deep knowledge of cybersecurity solutions.

Key Responsibilities:
• Sales Leadership: Lead the sales strategy for cybersecurity solutions, identifying new business opportunities, generating leads, and nurturing relationships with key decision-makers in potential client organizations.
• Client Engagement: Collaborate with clients to understand their cybersecurity challenges and requirements. Offer tailored cybersecurity solutions that meet their business needs and security objectives.
• Project Management: Oversee the delivery of cybersecurity projects, ensuring projects are executed according to agreed timelines, budgets, and scope. Serve as the primary point of contact between clients and internal teams to ensure seamless communication and project success.
• Proposal and Solution Development: Develop compelling proposals, RFP responses, and presentations that align cybersecurity solutions with the client’s objectives. Work closely with technical teams to ensure accurate solution design and scope definition.
• Revenue Generation: Meet and exceed sales targets through a mix of direct sales and project-based engagements.

Qualifications & Skills:
• Experience: Minimum of 3 years in sales, with at least 2 years of experience in cybersecurity or a related technical field. Experience in selling complex IT or security solutions is strongly preferred.
• Cybersecurity Knowledge: Strong understanding of cybersecurity technologies, frameworks, and best practices (e.g., firewall, endpoint security, cloud security, vulnerability management, risk assessment, etc.).
• Sales Skills: Proven track record of achieving sales targets, driving new business, and managing long sales cycles in a technical environment.
• Project Management: Experience managing projects from inception to completion, including timeline management, client communications, and delivering solutions on time and within budget.
• Certifications (Optional but Preferred): CISSP, CISM, CompTIA Security+, or other relevant cybersecurity certifications.
• Education: Bachelor’s degree in Business, Information Technology, Cybersecurity, or a related field.

Job Summary:

The Singapore Organisation of Seamen is seeking an outgoing and self-driven individual to join as Senior Manager of our Membership Services Division. This role requires strong communication and organisational skills, along with the ability to develop recruitment and retention strategies to enhance the overall member experience.

The ideal candidate needs to have a passion for and interest in addressing the needs of our members and have a strong background in membership & event management, strategic planning, team leadership and be adept in systems and process optimization.

This is a full-time and permanent position reporting directly to our senior leadership.

Responsibilities

• Deliver exceptional service and support to all members.
• Develop and implement effective membership strategies that increase membership growth and member engagement, retention and satisfaction.
• Administer membership welfare schemes.
• Collaborate with senior leadership to align membership strategies with the organisation's broader objectives.
• Prepare membership reports for senior leadership on membership performance, trends, and opportunities for improvements.
• Stay updated on industry trends and best practices to ensure the membership services division remains innovative.
• Travel when necessary for overseas assignments.
• Other duties that the role may require.

Knowledge and Skills

• Strong understanding of membership programs, loyalty strategies and member engagement techniques.
• Proven track record of managing and developing teams to achieve high performance.
• Exceptional communication, problem-solving and interpersonal skills.
• Ability to think strategically while focusing on day-to-day operations and results.
• Ability to work independently and collaboratively, meeting deadlines and managing multiple tasks.
• Proficiency in MS Office and CRM systems.
• Adapt to working in a fast-paced environment.

Job Summary:

The Singapore Organisation of Seamen is seeking a motivated and experienced individual to join as Manager of our External and Industrial Relations Division. This role requires strong communication and organisational skills, along with an understanding of local, national and international labour laws, employment standards, and collective bargaining agreements.

The ideal candidate needs to have a passion for fostering positive industrial relations and advocating better working conditions, fair pay and safety standards for union members.

This is a full-time and permanent position reporting directly to our senior leadership.

Responsibilities:

• Participate in external engagement efforts with industry stakeholders, unions, and government bodies to promote bipartite and tripartite relationships.
• Address labor disputes and participate in mediation processes.
• Stay updated on trends in the maritime industry, industrial relations and employment laws.
• Collaborate with internal departments to align industrial relations strategies with the organisation’s broader objectives.
• Prepare reports, presentations, and communication materials related to external relations.
• Travel when necessary for overseas assignments.
• Other duties that the role may require.

Knowledge and Skills:

• Strong understanding of Singapore’s employment laws and labor relations frameworks.
• Excellent interpersonal, negotiation, and conflict-resolution skills.
• Strong problem-solving skills, including the ability to collect and analyze relevant data.
• Strong communication and interpersonal skills.
• Ability to work independently and collaboratively, meeting deadlines and managing multiple tasks.
• Proficiency in MS Office and CRM systems.
• Adapt to working in a fast-paced environment.

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

This position supports global and local marketing campaigns by implementing digital sales, marketing, and logistics strategies across all of Bacha Coffee’s online marketplaces. The objectives include driving net sales while maintaining luxury market positioning. This role requires understanding of online marketplace platforms, branding, digital marketing, performance marketing, and knowledge of online luxury retail and digital platforms.

Primary Relationships

The position reports to the eCommerce Manager.

Within the organisation, this position will assist with the conception of campaigns, and management of online marketplaces, and has primary working relationships with the Design, PR, Marketing, Social, Operations, IT and Warehouse teams, as well as staff with similar roles within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (enablers, advertising etc.) as well as customers from online marketplaces.

Responsibilities

• Assist in the development and implementation of creative marketing plans aligned with the corporate strategy and brand image, across multiple marketplace platforms.
• Collaborate closely with internal and external teams including design, marketing, PR, social, to develop and implement marketplace related collaterals and plans.
• Maintain and develop good relationships with marketplace partners and stakeholders through regular contact.
• Manage project timelines of each marketplace campaign and new marketplace launches
• Ensuring marketing standards in each marketplace are adhered to and that marketing/design guidelines are respected by partners and marketplaces
• Working closely with the digital warehouse team and supporting the team on order fulfilment for self-run marketplaces
• Handling day to day paperwork and liaising with Finance, Warehousing, 3rd party couriers
• Assist in shipment tracking to ensure flow in self-run marketplaces
• Providing support to all internal teams in relation to relevant marketplaces
• Updating internal stakeholders, local and international marketing databases on a needs basis
• Continuously monitor, conduct regular reporting and data analysis to understand specific marketplace performance, identifying areas for improvements and optimisations.
• Stay updated, and sharing market trends, best practices and innovations, proposing ideas and initiatives and new marketplace potentials

Requirements

• Bachelor degree in Business, Marketing, eCommerce or a related field
• 2 – 4 years of proven experience in marketplace management, with track record of success in driving gross merchandise value GMV growth.
• Strong communication and interpersonal skills, with excellent command of English
• Proficiency in a second language is preferred.
• Meticulous, adaptable, creative thinker who can work independently in a fast-paced environment, managing multiple projects simultaneously
• Understanding of online marketplace platforms such as Amazon, Tmall, Lazada etc., including tools, technologies and best practices.
• Results-driven and able to work under pressure
• Experience working in the luxury industry would be a plus
• Problem solver, with strong time and project management skills
• Positive character who is able to pivot across multiple tasks

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

Bacha Coffee is hiring a Customer Service professional to handle all incoming customer inquiries and calls in regard to our Brand, products, and eCommerce orders via Brand.com as well as pure player eCommerce marketplaces.

The role requires knowledge of the online luxury retail business and a solid foundation of quality service standards.

Primary Relationships

The position reports to the eCommerce Manager.

Within the organisation, this position has primary working relationships with the eCommerce team, IT and Warehouse teams, as well as staff with similar positions within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (marketplace enablers, third-part logistics providers etc.) as well as customers from online and social media platforms.

Responsibilities

• Manage engagement with customers to ensure care is taken to uphold the best standards of service including response time, quality of replies, follow up, etc.
• Handle all incoming calls and customer inquiries via Brand.com and any other channels, responding in a professional manner, and helping customers to resolve their issues. Ensuring that queries are replied within 1 business day.
• Be able to provide information about Bacha Coffee’s products and services when necessary.
• Initiate email correspondence with customers, when required.
• Liaising with external partners, such as third-party logistics providers, to ensure timely deliveries.
• Ensure availability during non-office hours during peak sales periods to assist when required with mega campaign order processing and customer service.
• Monitor customer inquiries, and provide insights into customer behaviour and suggest improvements to increase customer satisfaction, engagement and commercial opportunities.
• Working internally and with external teams to ensure that strong relationships are built and maintained with high-net-worth customers to enhance their experience with Bacha Coffee.
• Assist in developing and implementing customer service policies, procedures and standards to ensure that Bacha Coffee’s standards and quality are consistently upheld.
• Monitor response times, customer recovery standards, ensuring that targets and KPIs are met.
• Coordinate and communicate with internal teams, including the digital warehouse, to ensure that customer queries and issues are resolved promptly, with quality.
• Utilise customer care systems or other tools to follow up, close cases, and proactively outreach to customers when required.

Requirements

• Minimum 3 – 5 years of working experience in a customer service role.
• At least 2 years of working experience in online D2C.
• At least 2 years of experience operating pure player marketplace backend systems.
• Strong communication and interpersonal skills, with an excellent command of English
• Meticulous, adaptable, possess an eye for detail and the ability to work independently in a fast-paced environment.
• Proficient with MS Office applications.
• Experience in mentoring team members is a plus.
• Experience in utilising customer care management tools is a plus.
• Positive character who is able to pivot across multiple tasks.

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

JOB DESCRIPTION:

• Hire and train staff.
• Assign staff to shifts.
• Motivate staff members during busy shifts.
• Listen and respond to customers' complaints.
• Order stock for the store.
• Create and maintain monthly budgets.
• Prepare payslips for staff.
• Meet monthly and annual sales targets.

JOB REQUIREMENTS:

• Prior experience in retail.
• Excellent interpersonal skills.
• Natural leadership abilities.
• Ability to multitask.
• Excellent customer service skills

1. Implement operating procedures & service standards for front office operations
2. Monitor front office operations to ensure adherence to organisational standards & procedures
3. Review manpower allocation for front office operations
4. Monitor room inventory levels & reconcile discrepancies
5. Manage team's service performance in response to guests' needs & requests to ensure guest satisfaction
6. Interact with guests to gather feedback on service quality
7. Operationalise compliance management on data protection regulations & organisational security procedures for guest registration & credit & cash transactions
8. Manage loss & risk prevention policies and procedures to minimise loss and risk in business operations
9. Review operations reports & statistics to monitor & report departmental performance
10. Manage cost control to keep departmental operating expenses within budget

Requirements

• Minimum 3 years relevant experience
• Possesses exceptional interpersonal & communication skills & is able to interact with culturally diverse guests
• Has strong organisational skills & is able to deliver consistent quality guest service in a fast-paced environment
• Works on shifts, including weekends & public holidays

Our client, a well-established MNC is seeking for an Assistant Marketing Manager ( Luxury Lifestyle Retail ) - $ 6,000.00 + Attractive Bonuses / MNC / Central Area

Requirements

• Min a Degree in Marketing or Mass Communication or Business or relevant
• At least 4 to 5 years experience providing 360 Marketing function include Advertising and Promotions, Events, Digital Marketing, Social Media, Public Relations, CRM etc
• Experience in dealing with vendors, agencies and medias
• Strong communication and writing skill
• Confident and perseverance.
• Independent and team player

Others

• Salary: $ 6,000.00 + ATTRACTIVE BONUSES
• Central area - walking distance from MRT station

Interested candidate can send in your resume with a photo attached (word format prefer) to [email protected]

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs' lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

The role holder will be responsible for running a reliable and responsive Financial Planning and Analysis function that provides the Director of Finance, the Senior Management Team (SMT) and managers across the Organisation with value-add financial support and analysis which facilitates effective decision making.The role holder will be responsible for the provision of timely, accurate, relevant management information to all levels of management and regularly reviewing this information. This will include provision of monthly reports, critical review and interpretation of results and value-add analysis.

Financial Planning and Forecast:

• Coordinate budget planning, forecast and review exercise across MINDS, including annual budget & workplan and mid-year review
• Establish 5 years financial planning needs of MINDS, identifying funding needs and coordinate the allocation of resources
• Ensure adequacy, timeliness and accuracy of periodic Management reports for HODs
• Analyse financial data, highlighting variances, trends and red flags
• Work with Procurement and HODs to institute cost saving measures
• Participate in business cases, review assumption and financial calculations for proposals• Assist in costing and development of pricing models
• Assist in financial system enhancement to improve controls and financial functions

Treasury:

• Coordinate surplus fund management in accordance to investment mandate
• Prepare cash flow analysis and forecast to facilitate operations and maximise use of surplus fund
• Liaise with banks for banking mandate

Other duties:

• Preparation of resolutions and forms for banks
• Ah-hoc verification works

Degree in accountancy, ACCA or equivalent.

• Minimum of 7 years of relevant experience.
• Experience in Oracle NetSuite, good IT knowledge with reporting building skills is advantageous.
• Good writing and communication skills.
• Strong business acumen
• Chartered Accountant or equivalent is advantageous

Overview*

The Care Manager supports and works within Alexandra Hospital, and collaborates with patient’s care team, community service providers, government agencies, and multi-disciplinary hospital and healthcare teams to provide coordination and continuity of patient care across the healthcare continuum; to support patients and their family members in navigating their healthcare journey with Alexandra Hospital within the Queenstown community.

Job Responsibilities*

You will be responsible for the following:

• Attending to medical queries received via a 24/7 integrated telephone hotline that forms a network for triaging patients, and provides an avenue to caregivers and community partners to connect with Alexandra Hospital for information relating to the health and well-being of patients and clients within Queenstown community.
• Ensures that the medical query is escalated to the appropriate medical provider and follows up with proper case closure
• Performs triaging for transitional care referrals and right sites care to other external providers when necessary
• Triage and assess patient's medical-nursing, psycho-social, functional status and daily activity needs; as well as their existing support system availability upon enrolment into programme.
• Provide guidance and assistance to Care Manager Associates in escalation of complex medical calls or referrals triaging when needed.
• Implement appropriate care coordination and transitional case management; and evaluate the outcomes accordingly.
• Synthesize assessment information to prioritize care needs and develop care plan and goals together with patient and/ or family/caregiver; with discussion with patient’s care team as well as community partners involved( if any).
• Work in partnership with patients and families/caregivers on the various ranges of services and available options in the patient’s community. Coordinate and follow up referrals outcome accordingly and in a timely manner.
• Adopt a multi-disciplinary approach with focus on coordination support. Make connections with transitional partners to facilitate support and assistance for individual to address social and health issue
• Conduct follow-up via phone calls and/ or home visits to ensure smooth coping of patients and caregivers.
• Promote and guide positive changes in patient’s lifestyle in the community.
• Monitor patient’s general medical condition during home visit and report to patient’s Principal Physician or primary care provider and/or community partner where necessary.
• Educate and promote advanced care planning, assist patients and their families/caregivers in planning for and improving end of life care, ensuring that choices are reflected in personalized care plans.
• Document assessments, plans, and outcomes promptly and accurately in the relevant system.
• Maintain high level contact with step-down facilities.
• Advocate for patients and their families/caregivers; and form strong relationships with community partners in order to work in the patient’s best interests.
• Participate in activities that contribute towards the improvement of patient care, including professional development sessions to develop relevant areas of knowledge, skills and attitudes.
• Participate in projects and/or community events organized by Alexandra Hospital or partners within Queenstown community.
• Any other duties as assigned by Reporting Officer.

Requirements*

• Degree or equivalent professional qualifications in Nursing, Social Work or Allied Health profession.
• 3 – 5 years of experience in healthcare settings is preferred.
• Knowledge in geriatric and community care will be an advantage.
• Ability to perform 24/7 shift work is required for this role.
• Strong team-player, with natural ability to interact with healthcare staff and community partners of all levels.
• Organised, analytical, able to fit different pieces of the puzzle together.
• Pleasant disposition, approachable, with strong interpersonal and relational skills.
• Good verbal and written communication skills. Ability to use local languages and dialects will be an advantage, especially coupled with experience interacting with and managing patients and caregivers.
• Independent worker, with strong initiative.
• Comfortable with ambiguity, unchartered territory, enjoy challenges and problem solving. Enjoys continuous improvements and embrace changes to actualize new initiatives.
• Equipped with basic computer skills in MS Words, Excel and PowerPoint.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

We are looking for a Dynamic and Result-Driven Digital Marketing (Sales) Assistant Manager to lead and drive the performance of a team of 4 Digital Sales Consultants. This role will focus on optimising lead conversion strategies, improving call pitch effectiveness, and ensuring team success in achieving enrolment targets.

Full-Time

• ~$4,500 monthly salary ($3,000-$3500 base pay with commission)
• Scalable commission with improved performance and team-building
• Office work 8 hours a day
• 5 Working days per week (excludes weekends)
• 14 Days Annual Leave Per Year (Pro-rated basis)

Responsibilities

As a Digital Marketing (Sales) Assistant Manager, you will

• Lead and manage a team of 4 Digital Sales Consultants, setting performance goals and tracking results.
• Create and implement strategies to improve lead conversion and team efficiency.
• Develop and refine call scripts and pitches to improve lead conversion rates and align with digital marketing campaigns.
• Train and coach the team on communication, sales techniques, and upselling strategies.
• Track and monitor call metrics (e.g., lead conversion rates, call volumes, revenue) using CRM tools.
• Collaborate with digital marketing team to ensure Facebook campaigns align with overall marketing goals.
• Partly perform Digital Sales Consultant role as trial to suggested strategies (ie. Engage Facebook Leads via WhatsApp and Calls to convert into Sales).

Requirements

• Proven experience in leading a call or sales team in a fast-paced environment.
• Strong understanding of lead conversion strategies and experience improving call-based performance.
• Excellent communication, coaching, and team leadership skills.
• Data-driven, with experience using CRM tools and tracking performance metrics

*This is in partnership with the Employment and Employability Institute Pte Ltd ("e2i"). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to BELLS's PDPA and e2i's PDPA.*

As an Assistant Manager in Digital Transformation, your role involves designing and developing clients’ journey maps to visualize and enhance the end-to-end experience from the clients’ perspective. You will review and analyse existing business processes, identifying inefficiencies and pain points, and propose digital-first solutions to streamline operations. By collaborating with various stakeholders, you ensure that transformation initiatives align with business objectives, ultimately improving client satisfaction and operational efficiency. Your work is crucial in driving continuous improvement through innovative approaches to digital transformation.

A. JOB SCOPE/ KEY RESPONSIBILITIES

1. Design and develop customer journey maps to visualize the end-to-end experience from the client’s perspective.

2. Identify touchpoints, pain points, and opportunities for improving client interactions.

3. Collaborate with various stakeholders to ensure that journey maps align with business objectives.productivity and efficiency.

4. Analyse existing business processes to identify inefficiencies, bottlenecks, and areas for improvement.

5. Work with cross-functional teams to implement process improvements and automation where applicable.

6. Act as a liaison between different departments, ensuring alignment and smooth communication during the transformation process.

7. Prepare and present reports to senior management on the progress of digital transformation initiatives.

8. Engage with employees and customers to gather insights on existing pain points in business processes.

9. Develop and propose solutions, leveraging digital tools and platforms, to address pain points.

10. Recommend and implement new technologies or methodologies to enhance business processes and customer journeys continuously.

11. Ability to lead and manage software development projects, ensuring on-time delivery, adherence to requirements, and effective collaboration with cross-functional teams

12. Provide support to any other IT projects or duties as assigned.

B. JOB HOLDER’S REQUIREMENT

• Diploma/Degree in Computer Science, Infocomm Technology, Computer or Electronics Engineering or related subject area with minimum 5 years of relevant experience.

• Prior working experience in IT business analysis, application solutioning design and testing

• Strong in IT business processes, analytical and problem-solving skills

• Excellent communication and stakeholder management skills

• Strong in soliciting information and communicating requirements with users and vendors

• Manage internal and external stakeholders independently

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

The Senior Marketing Executive / Assistant Manager supports the Marketing and Communications team by coordinating and executing luxury lifestyle & F&B retail marketing, PR activations, social media content creation and campaigns with the objective of driving sales while maintaining the brand’s luxury marketing position. This role requires an understanding of retail and digital marketing; public relations; social media management; programmatic & social advertising; and SEO.

Primary Relationships

The position reports to Marketing Manager.

Within the organisation, this position has primary working relationships with the Marketing, PR, Social Media, Operations and Warehouse teams, as well as staff with similar positions within subsidiaries and franchises.

Outside the organisation, the position coordinates primarily with service providers such as marketing, PR and media agencies; as well as within strategic partners marketing teams such as other luxury brands, malls airlines, banks etc.

Responsibilities

• Coordinate with Marketing Manager on an annual marketing calendar and translate this vision into a coherent strategy which can be implemented in the local market as well as overseas markets.
• Implement and execute marketing campaigns that will enhance the brand’s image and positioning within the marketplace and the general public.
• Collaborate with relevant team to create comprehensive digital marketing strategies aligned with business goals. Identify target audiences, select appropriate digital channels, and develop tactics to reach and engage them effectively.
• Plan, execute and monitor marketing campaigns across various channels, including search engines, social media advertising, email marketing and content marketing. Optimise campaigns based on performance metrics and insights.
• Monitoring and analysing the performance of marketing campaigns, including data collection, report preparation and identifying opportunities for improvement.
• Assist in the development and execution of creative marketing plans that is aligned with the corporate strategy and brand image.
• Copywrite, edit and proof-read marketing materials in both English and/or Mandarin.
• Assist to respond in a timely manner to partnership and collaboration requests in order to drive both revenue and brand awareness through tie-ups, collaborations, product placements, sponsorships, events, etc. This includes outreach, contract execution and seeing through deliverables.
• Manage relationships with mall management team to work towards having more visibility for the brand through branding and advertising opportunities, act as the brand’s representative and point-of-contact and implement marketing campaigns to enhance brand’s image and positioning.
  • Branding and advertising opportunities can include negotiations for complimentary physical and digital advertisement spaces/ directional signages/ visual merchandising units/social media features or even through selected events.
• Assist to strategise and respond to marketing initiatives and campaigns requested by landlords, franchisees and subsidiaries around the world.
• Coordinate production of branded materials and ensure consistent articulation of the brand’s desired luxury image and positioning across the brand’s advertising, print and electronic materials through marketing assets and strategic placement within vicinity of brand presence through the use of way-finders, lightboxes, posters, landlord’s website etc.
• Stay updated on industry trends, customer behaviour, and competitor activities. Analyse market data to identify opportunities and provide recommendations for improving marketing strategies.

Requirements

• Preferred degree in marketing, business management or related.
• At least 3-4 years of experience in a similar role, previous experience in the luxury retail industry would be a plus.
• Written and spoken native fluency in English and Mandarin; additional language(s) are a plus.
• Proficient but not limited to MS Office, Meta & Google business management platforms, Knowledge of Google AdWords, social media management platforms, e-mail marketing and etc.
• Familiarity with social media (management tools, software and knowledge of social media tracking) is advisable.
• Detail oriented, organized resourceful and agile with an ability to adapt and problem solve.

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

SUMMARY

The Assistant Finance Manager will assist in supervising, coordinating and performing accounting activities across the entire Finance Department. This role will also include the responsibility of evaluating set accounting controls and their compliance. To ensure transactions are recorded in accordance with internal policies, required accounting standards and statutory regulations with the objective of providing timely as well as accurate financial or management reports. To troubleshoot areas where irregularities have been identified in the financial ERP system.

RESPONSIBILITIES

• To assist in periodic, monthly and yearly management or financial reporting, where accurate and timely reporting of the Company’s financials in accordance with internal and regulatory guidelines are met.
• To account for and upkeep fixed assets ledger in accounting system.
• To be familiar with FRS 116 – Leases and its mechanics.
• To perform cash management and treasury responsibilities.
• To prepare periodic business analytical or review reports for senior management’s perusal.
• To oversee the day-to-day Finance department functions.
• To prepare full set of subsidiary accounts for periodic management reporting, auditing and tax compliance purposes.
• To provide support and guidance to team members where required to ensure SOPs pertaining to information systems, accounting principles, regulatory requirements are complied with and set objectives met.
• To review, develop and implement internal controls and processes to enhance operational and financial/accounting efficiencies.
• To organize periodic meetings to discuss team productivity and performance as well as various cost management policies where applicable.
• To report and investigate any red flags identified in the course of work described above.
• To participate in the review and filing of quarterly GST as well as annual corporate tax returns where required.
• Other adhoc duties/ projects assigned by superior or senior management.

REQUIREMENTS

• Degree in Finance/ Accountancy/ ACCA or equivalent.
• Minimum 5 years’ relevant working experience, preferably in F&B industry.
• Has in-depth knowledge of accounting principles, industry practices and procedures.
• Possess working understanding of Singapore GST and corporate tax principles.
• Strong team player with sound analytical, communication and interpersonal skills.
• Capable of multi-tasking, able to meet tight deadlines and handle demanding work load or pressure.
• Able to also work independently, is meticulous and possess a high level of integrity.
• Well versed in Microsoft 365 (Excel, Word, Powerpoint).

• New clients onboarding, including training and other initial deployment related works
• Customer success, maintaining a good relationship with existing clients, and ensure long-term customer satisfaction and loyalty
• Account servicing, conduct refreshment training, support and troubleshooting
• Attending to client’s inquiries timely and promptly
• Gathering requirements and feedback on products, and working closely with the Product Team to continuously improve the products
• Seeking for opportunity for renewal and upsell, prepare quotations, and ensure timely payment from clients
• Lead customer management analysis with internal stakeholders to ensure Service Level Agreements (SLA) are achieved

Job Description:-

• Responsible for the planning and coordination of project development works from conceptualization, design, construction to completion within established budget, schedule and quality standards
• Co-ordinate and liaise with vendors, partners, support staff and/or the relevant government authorities to achieve project deliverables and for the successful accomplishment of the business goals
• Support Services Rollout/Deployment – Using professional project management tools and processes as well as defined services rollout/deployment processes
• Engages and coordinates service provider groups and SMEs to plan, coordinate and implementations.
• Complies with project management quality standards for scope, schedule, resource, communication, risk and issue and quality management
• To support the implementation of the project quality plan
• Handle multiple projects and work within tight schedules
• To assist in the settlement of the project final accounts at the end of the contract
• Acts as single point of contact for agency customers for transition and transformation services
• Coordinates team resources, resolves conflicts, manages performance, and ensures propositions and plans successfully reflect contract parameters, company’s policy and capability
• Ensure SLA’s are achieved and client expectations are met (or exceeded)
• To build services relationships with clients and rollouts
• Attend client service review meetings; areas covered will include performance reports, customer service improvements, quality and processes
• Informs customers and service desk service on maintenance windows, coordinates scheduling, and resolves conflicts
• Capable of working in an international environment with virtual teams

Job Requirements:

• A degree in Engineering or related;
• 3 years management experience of technical professionals or Project Management experience
• Possess excellent planning and organization, interpersonal and communication, and problem-solving skills
• A good track record in completed MEPCM projects preferable
• Ability to coordinate with matrixed and diverse teams & work independently with a high level of initiatives
• Strong professional communications
• Service Delivery Management experience is an added advantage plus
• Understand and adhere to the MEPCM values
• Act in accordance with industry/professional ethics maintaining professionalism at all time
• Contribution and effort is aligned to organizational objectives
• Comply with all company HSE systems and procedures relevant to the role, in accordance with local documented HSE responsibilities and accountabilities. No work-related injuries, illnesses or adverse environmental outcomes due to incorrect or inadequate application of systems or procedures
• Participate in performance development discussions with manager initiating and managing own personal development with all CPD requirements met
• Work co-operatively and collaboratively willingly accepting share of workload and helping others when required
• Other duties as directed