Location: West
Salary: Up to $7K

Job Scope:

• Preparing contracts for external stakeholders (including maintenance contracts)
• Preparing budget for the medical centre
• Preparing presentations for internal/external stakeholders
• Liaising with internal stakeholders e.g. Finance, HR, IT
• Liaising with external stakeholders e.g. contractors, vendors, hospitals, dormitories, government agencies and landlord
• Participate in procuring various services for the medical centre
• Regularly processing and reviewing invoices, outsourced services and centre's licenses
• Data entry and consolidation
• Prepare and coordinate licensing and audits (MOH, NEA and MOM)
• Reporting officer of admin and operations team, overall in charge of rostering, staff development and appraisals
• Liaison person for research projects
• Preparing monthly workload statistics / dental reports
• Overseeing Primary Care Plan (PCP) onboarding and off-boarding

Job Requirements:

• Min. Degree in Business Administration or any relevant field
• Min. 3-5 years relevant experience in operations preferably healthcare

For interested applicants, please send your updated resume to: [email protected]
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599

Our client is a well established international bank and has a strong presence in Asia. They are recruiting for Client Acquisition Manager to expand their business.

about the job

• Identify and target affluent individuals through networking, referrals and market research.
• Build long term relationships with affluent individuals to understand their financial goals and provide bespoke banking solutions.
• Work closely with internal and external stakeholders across the bank to customized solutions that meet clients’ requirements.
• Stay updated on market trends, competitor offerings and emerging opportunities to continuously refine acquisition strategies.
• Maintain close working relationship with internal partners for referrals and ensuring attractive or exclusive offers.
• Ensure proper advisory procedures and documentation while adhering to the Bank’s internal policies, business processes and regulatory requirements.

skills and experience required

• Proven track record of success in acquiring and managing affluent clients.
• Strong interpersonal and communication skills to build trust and rapport with affluent individuals.
• Able to present effectively, communicate ideas and concepts.
• Good working attitude, highly motivated and result oriented.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Our client, a leading bank in Asia, is looking to hire Relationship Managers to join their retail banking segment.

about the job

As a Relationship Manager, you will responsible for:

• Promoting and offering a diverse range of banking products to both existing and prospective clients.
• Providing expert financial analysis and delivering tailored wealth management solutions, including bancassurance, home loans and investment products.
• Actively engaging in branch activities, contributing to the overall success of the bank

Joining our client means gaining access to extensive training and development programs. Regardless of your previous experience, you will receive comprehensive support to excel in your role. This exceptional opportunity allows you to launch your career in the banking industry and pave the way for future growth and success.

skills and experience required

• Minimum local diploma in any discipline
• At least 1 year of financial sales experience would be advantageous.
• Excellent communication and interpersonal skills are crucial for building strong client relationships.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Responsibilities

• To assist any department in the hotel in formulating their items and material requirement using Inventory Procurement System (Example: Inventory Material) to obtain the best price.
• Sourcing of vendors/products to obtain cost savings without sacrificing quality.
• Conduct Request for Quotations/Tenders with analysis and making purchase recommendations.
• Ensure proper, systematic tracking and follow-up of purchase requests to see through its closure.
• Ensure timeliness in turnaround of requests received and accuracy of information submitted.
• To be ready and responsible when assigned to perform any other duties as designated by management.

Technical Task

• To oversee the effective implementation of a new set up procurement system, for rooms purchase and Food and Beverage materials.
• To assist Food & Beverage department to build materials and recipe cost in procurement systems.
• To ensure the timely preparation of purchase orders so that all approved purchase requests can be ordered, and the goods delivered by the suppliers on the date needed.
• To coordinate and liaise with the Head of Department on all matters relating to quality and reliability of delivery with respect to current and potential suppliers.
• To supervise and coordinate receiving with internal staff and vendors.
• To manage and conduct monthly inventory count on high value materials and bar items.

Requirements

• Minimum 2 years of procurement/administrative experience
• Diploma in Business Administration/Hospitality Management/Procurement
• Good personality and well-groomed
• Excellent telephone skills and good email etiquette
• Ability to multitask in a fast-paced environment
• Ability to work independently and in teams
• Meticulous and service-oriented
• Organized, systematic and initiative.
• Strong verbal and written communication skills
• Good knowledge of Microsoft Office, Excel, and Outlook.
• Good knowledge of Procurement and Inventory Management.

Join Our Team as a Digital Marketing Specialist!

Your Responsibilities:

• Brainstorm and create compelling content for our social media platforms (Instagram, Tiktok ect)
• Plan and manage social media campaigns that gives insights into the Finance industry
• Developing a content calendar to grow our audience
• Assist in media photoshoots, handling photo/video editing and graphic/web design
• Monitor performance metrics and suggest potential marketing strategies

Our Requirements:

• Minimum qualifications of GCE A level/Local diploma
• Proficiency in relevant softwares (Photoshop, Premiere pro, Adobe ect)
• Prior experience would be a plus!

Why Join Us?

• Opportunities for professional development and career progression
• Fun and supportive work environment
• Competitive salary with performance incentives
• Frequent travel and exposure opportunities
• Opportunity to gain valuable insights into the finance industry

Location: Macpherson

Budget: Up to $5.5K (Depending on last drawn)

Job Scope:

• Oversee effective implementation of the Quality Management System throughout the Company.
• Coordinate the review of quality procedures associated with continuous improvement initiatives in the Plant.
• Ensure that all in-house systems and procedures are updated, revised and modified to meet statutory requirements and the needs of external certification bodies.
• Organize and manage the internal audit system and the corrective action reporting system.
• Host external Quality System audits. Manage the audit program to ensure that all nonconformities raised by certification bodies during audits are effectively corrected and independently verified.
• Communicate with personnel at all levels, internally and externally to the Company, in relation to quality system matters.
• Oversee effective implementation of Halal Quality Management System throughout the company and coordinate Halal certification programme.
• Assume the role of a Qualified Person (QP) to oversee the export process. Ensure the compliance of the export consignments with importing countries’ requirements and submit declarations to the Singapore Food Agency.

Job Requirements:

• Min. Diploma/ Degree in Food Science or any relevant field
• Must have strong knowledge of the Halal food system, GMP, HACCP, ISO 9000, ISO 22000 and food safety regulations; including gap closure on audit findings.

For interested applicants, please send your updated resume to: [email protected]
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599

Job Description & Requirements

• Give out samples to the shoppers
• Approach, conduct sales pitch, convince prospects to purchase our services & products.
• Provide skincare consultation, product demonstration, recommendations on treatment plans and suitable products to client
• Perform mini facials and hand demo, disseminate product samples, brochures, flyers etc. and assist customers in finding the suitable product they are looking for
• Engage with customers discovering their wants and needs and build productive trust relationships
• Achieve the monthly targets and “Go the extra mile” to drive sales
• Maintain a clean and organized outlet, ensuring products are well-stocked.
• Continuously seek to improve the product knowledge, and act as an expert for the customer
• Conduct brand/product training to peers when required
• Support overall day-to-day retail operations and housekeeping of the store.

Requirements:

• Three year experience in pro active cosmetic sales (In Retail Shop)
• Proven experience in a customer-facing role, preferably in the skincare/beauty industry.
• Excellent communication and interpersonal skills.
• Strong knowledge of skincare and cosmetics products.
• Sales-oriented with a passion for beauty.
• Flexibility to work evenings, weekends, and holidays.
• Fast-paced and collaborative working style
• Positive working attitude and Sales Oriented
• 5 or 6 days per week, 8 hours rotating shift per day (including weekends)

Working locations: Central area

Promotion opportunities

All are welcome to apply.

Job Scope:

• Oversees budget for the clinic to ensure company goals are being met, monitors clinic expenditures, and performs daily financial management tasks.
• Engages in leadership meetings with Regional Management to present key practice metrics for strategic business planning
• Implement clinic operations SOPs to ensure the clinic is compliant with company metrics and goals
• Be the main focal point to bridge communication between the various external and internal counterparts (e.g. group departments, doctors and clinic staff) to ensure all business requirements are aligned and met
• Deliver patient care, including administering medications, monitoring conditions, and assisting with IVF and other fertility-related procedures.
• Educate patients and their families on treatment plans, procedures, medications, and post-treatment care.
• Coordinate patient care by scheduling appointments, conducting assessments, and preparing patients for procedures.
• Collaborate with physicians, embryologists, and other healthcare professionals to provide comprehensive care.
• Monitor and manage patient responses to treatment, addressing complications or concerns promptly.
• Ensure compliance with healthcare regulations and clinic policies, maintaining high standards of patient safety and confidentiality
• Engage in continuous professional development and training to stay updated on advancements in fertility treatments and nursing practices.
• Support clinic operations, including inventory management, equipment maintenance, and quality assurance activities.
• Train and mentor junior IVF nurses, providing guidance and support to enhance their clinical skills and professional development.

Job Requirements:

• Min. Diploma/ Degree in nursing
• Valid SNB & BCLS
• Min. 3-5 years relevant experience - preferably with supervisory experience in a clinic
• Must have IVF experience

For interested applicants, please send your updated resume to: [email protected]
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599

Join a dynamic and family-focused organization as an Area Manager overseeing the operations of multiple children's enrichment and fitness centers.

This role is pivotal in creating a nurturing environment for young learners, ensuring smooth operations across all locations, and driving growth through innovative programming and customer engagement.

Key Responsibilities

• Operational Excellence: Oversee the daily operations at multiple centers, ensuring seamless delivery of classes and activities.
• Leadership & Team Development: Recruit, train, and mentor a team of instructors and administrative staff, fostering a collaborative work culture.
• Customer Engagement: Address inquiries and concerns from parents promptly, delivering outstanding service and ensuring customer satisfaction.
• Sales & Marketing Strategy: Drive enrollment and participation by implementing targeted sales strategies and marketing campaigns.
• Facility Oversight: Maintain safe, clean, and well-equipped facilities conducive to learning and play.
• Resource Management: Plan class schedules, allocate manpower, and manage budgets effectively.
• Compliance & Standards: Ensure all operations align with regulatory guidelines and the company’s values.

Qualifications & Skills

• At least 1 year of experience in an operations management role, preferably in education or enrichment.
• Strong leadership, organizational, and multitasking abilities.
• Excellent communication and interpersonal skills.
• Familiarity with Microsoft Office and Google Workspace tools.
• Passion for working with children and understanding their development needs.
• Problem-solving mindset with a commitment to continuous improvement.

Working Hours

• 5½-day work week (Weekends included):Weekdays: 9:00 AM – 6:00 PM
  Weekends: 9:00 AM – 7:00 PM
  1-hour lunch break daily.

Why Join Us?

• Work in a fulfilling environment that impacts the lives of children positively.
• Career progression opportunities within a supportive team.
• Be part of a reputable and growing organization committed to excellence in children's enrichment and fitness.

Application Process

First Konnection – Your Authorized Education Recruitment Partner for this Role

• Streamlined Process: We handle the logistics, so you can focus on presenting your best self.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to showcase your strengths and secure this role.

Seize This Opportunity!

Be part of a mission-driven team shaping the future of children's enrichment and fitness.

If you're a driven leader ready to inspire and grow alongside a dynamic organization, we’d love to hear from you.

Apply now to take the next step in your career!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Location: Novena

Salary: Up to $6.5K (Depending on experience)

Working Hours: Monday - Friday (8:30am – 5:30pm) & Alternate Saturday

Job Scope:

• Performs clinical duties and to assist the Consultant in handling patients
• Manages day-to-day administration of the clinic/practice.
• Staff management.
• Train and guide the nurses and clinic staff.
• Educate and counsel the patients and caregivers.
• Inventory management.

Job Requirements:

• Min. Diploma/ Degree in Nursing
• Valid SNB & BCLS
• Advanced Diploma in Oncology will be an added advantage
• Min. 3 years relevant experience in oncology nursing

For interested applicants, please send your updated resume to: [email protected]
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599

The Client On-Boarding Specialist will be mainly responsible for conducting due diligence reviews for new accounts, and ongoing periodic customer reviews in line with MAS regulations, Group directives and local policies.

Primary Responsibilities:

Customer Due Diligence (CDD) and Documentation Review:

• Conduct detailed reviews of new client applications and ensure all required documents are collected and verified.
• Perform periodic reviews of existing client accounts to ensure compliance with regulatory and internal policies.

Compliance and Regulatory Adherence:

• Ensure all onboarding processes align with Monetary Authority of Singapore (MAS) regulations, group directives, and local policies.
• Address deficiencies in CDD processes in collaboration with business teams and other stakeholders.

Account Opening Process:

• Execute account opening and review processes efficiently to ensure quick turnaround times while meeting compliance standards.

Policy Updates and Ad-hoc Tasks:

• Regularly update internal policies and procedures to align with regulatory changes.
• Undertake additional tasks as required by the team or management.

Key Qualifications and Skills:

Education and Experience:

• Bachelor's degree in business, accounting, or a related banking field.
• At least 5 years of experience in customer due diligence, preferably in corporate or private banking.

Technical Skills:

• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint).
• Knowledge and Certifications:
• Strong understanding of CDD, anti-money laundering (AML), and counter-terrorism financing (CTF) regulations.
• ACAMS (Association of Certified Anti-Money Laundering Specialists) qualification or a Graduate Diploma in Compliance/AML is advantageous but not mandatory.

You will assist the Assistant Director/Director to drive business development initiatives. You will play a key role in fostering partnerships and collaborations with corporates, insurance providers, healthcare and other strategic partners. You will build strong relationships with key internal and external stakeholders and provide effective leadership and guidance to team members for their development and growth.

Corporate Partnership

· Cultivate and maintain relationships with key stakeholders such as healthcare providers, physician groups, insurance providers and corporates.

· Explore collaboration opportunities, expansion of service offerings to meet existing and new needs.

· Work closely with internal stakeholders to ensure that hospital meets partners’ expected service level and requirements (e.g. appointment booking turnaround time) including operationalizing workflows and processes that is customer and patient-centric.

Business Development

· Conduct market analysis to identify trends, business opportunities, new service lines.

· Partner with the various internal stakeholders/business units to understand their services and business needs, and devise appropriate strategies and execution plans to drive growth.

· Acquire understanding of the healthcare eco-system and key players, keep abreast of healthcare regulations and ensure compliance.

· Conduct price benchmarking and competitive analysis

· Oversee outreach channels and explore new initiatives to increase leads and expand partner base.

Strategic Partnership Development

· Cultivate and maintain relationships with key public healthcare institutions and other strategic partners.

· Work with stakeholders across cluster and divisions to draft and manage service level agreements and ensure agreements are renewed in a timely manner.

· Serves as a liaison and single point of contact for the hospital and external partners, facilitating communication, collaboration, and coordination of activities to achieve shared goals and objectives. This includes setting up meetings and discussions, as needed.

· Participate in negotiations with external partners to finalize partnership agreements, ensuring alignment with organizational goals and objectives.

· Lead and facilitate resolution of conflicts or issues between internal and external stakeholders.

· Keep track and monitor progress of key projects under the various partnerships and provide Senior Management with regular updates.

General and Other Duties

· Devise appropriate metrics to track and measure effectiveness of initiatives and projects

· Collate data on a monthly basis to track outcomes for management reporting.

· Ensure department’s operational procedures and work instructions are reviewed periodically and implement improvements in work processes.

· Provide secretariat support for division/department/workgroup meetings including writing meeting minutes, where required, and following up on meeting action points.

· Participate in hospital’s emergency planning exercise and render support in hospital emergency or incidents when required.

· Assist to carry out any other duties as assigned.

JOB REQUIREMENTS

EDUCATION, TRAINING AND EXPERIENCE

· Bachelor Degree in any discipline although a related field like healthcare or business management will be an advantage

· At least 5 – 8 years of relevant experience in business development, partnerships, stakeholder engagement, preferably in hospital and healthcare related industries

· Some contract management experience is desirable

· Possess experience leading teams

· Strategic thinker, with strong business and commercial orientation

· Strong communication skills, both verbal and written

· Process-oriented and a flair for numbers

· Meticulous and analytical

· Possess good organisational, coordination and project management skills.

· Adaptable and resourceful with strong problem-solving ability

· Driven, passionate and service-oriented

· Ability to exercise initiative, manage pressure, multi-task and work independently in a fast-paced environment

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

Responsibilities

• Develop and implement data science and AI roadmap and strategy to drive key AI initiatives across the group
• Lead data science and AI team in implementing and managing AI projects throughout their lifecycles to meet business and technical needs
• Set up and maintain sufficient compute infrastructure for training and deploying AI models in a cost efficient manner
• Gather and translate business and technical needs from internal and external stakeholders into metrics that can be optimized by AI models
• Collaborate closely with domain experts (e.g. chemists), IT engineers, software engineers, technology leaders and business leaders to ensure that data science and AI projects meet business and technical requirements
• Prepare presentations and reports on data science and AI project outcomes to facilitate senior management’s decision-making and strategic planning
• Keep abreast of latest developments and trends in data science and AI and implement best practices timely
• Enthusiastic about learning relevant domain knowledge of paints and coatings that is needed to successfully lead and execute data science and AI projects

Requirements

• Bachelor’s, master’s or PhD degree in computer science, AI, data science, electrical engineering, statistics, mathematics or related fields
• Strong knowledge and expertise in data science, AI, machine learning, deep learning, MLOps and project management
• At least 7 – 8 years of experience with leading and implementing data science and AI projects in a business environment
• Experience with programming e.g. Python
• Experience with using machine learning frameworks e.g. PyTorch, TensorFlow, Keras and scikit-learn
• Capable of working independently as well as in teams
• Excellent communication skills for presentations and reports
• Proficient in written and spoken English
• Experience with paints and coatings, chemistry or materials science is a plus
• Able to travel occasionally as and when required.

As a Social Media manager, you will work closely with our marketing team to create and promote engaging content that resonates with our audience. This role offers a great opportunity to gain hands-on experience in content creation, digital marketing strategies, and analytics, and to develop your skills in a real-world setting.

Jobscope:

• Content creation: Assist in identifying and engaging in social media trends in a way that is relevant for the brand voice
• Data insights: Monitor digital marketing performance, providing reports with actionable insights to enhance strategy and ROI.
• Planning and managing: Creating content independently when needed, including shooting, recording, and editing.
• Cross-Functional Collaboration: Partner with internal teams to develop strategic content calendars and campaigns that align with the organisation’s objectives.

Requirements:

• Minimum qualifications of GCE A level or local polytechnic diploma
• Proven experience and capability as a Social Media Manager or similar role would be a plus!
• Strong visual storytelling abilities and proficiency in Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro, etc.) or equivalent design/video editing software.
• Creative and detail oriented, with a strong passion for digital marketing and content creation

Benefits:

• Competitive salary with performance incentives
• Opportunities for further developments, Career progression
• Fun and dynamic work environment
• Opportunities to learn more about the finance industry!

Job Responsibilities:

• Assist in the implementation of the specific objectives and stratgies for the section to achieve and maintain high standards, quality and maximum profitability for the section
• Assist in the organizing, implementation and review of all Spices activities to keep the brand promise to its guests
• Assist in implementing the Hotel and Spices policies, procedures and standards as spelled out in the F&B Operations Manual and provide feedback for improvement
• Assist in controlling the purchase (or request), set-up, storage, maintenance and use of all resources, programmes and systems used by the section.
• Conduct training for subordinates to achieve Spice's set standards and to enable Hosts to keep brand promise
• Co-lead Spices to achieve (or exceed) set standards, monthly budget targets and keep the brand promise
• Promote revenue generation initiatives and managing all sectional expenses

Job Requirements:

• Meticulous with an eye for details
• Able to work in fast-paced environment
• Strong leadership and managerial skills
• Good interpersonal skills
• Able to work independently and in a team

Job Description

• Design, develop and implement the specific goals, policies and strategies for the department to achieve and maintain high standards, quality and maximum profitability for department
• Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis.
• Establish F&B outlets for the Hotel, including the food, beverage and service offers at the Hotel in the form of menus, recipes, entertainment programme and price lists
• Provide leadership decisions to ensure the timely, correct, safe, effective and efficient purchase (or request), set-up, storage, maintenance and use of all resources, programmes and systems (e.g., manning, furniture, fixtures, equipment, records, customer and competitor information and database) used by the department such that the brand promise is kept and that the Hotel’s policies and procedures are adhered to
• Prepare and present monthly management report

Requirements

• Proven food and beverage management experience
• Customer oriented approach
• Critical thinker and problem-solving skills
• Good organizational and time-management skills

GOODWOOD PARK HOTEL SINGAPORE

One of Singapore’s most established Heritage Hotel and strategically located at Scotts Road, the Goodwood Park Hotel has celebrated its timeless elegance, legendary hospitality, and tradition of excellence. We are committed to building a high-performing team that is thoroughly engaged in achieving service excellence to exceed our guests' expectations.

To continue the legacy of Goodwood Park, we are looking for dynamic and committed candidates to join our Marketing Communications Office Department.

Reporting to the Director of Marketing & Communications, your job responsibilities include, but not limited to:-

Primary Responsibilities

• Responsible for the ideation, development and implementation of marketing initiatives and tactical campaigns to strengthen branding and drive revenue for Goodwood Park Hotel, encompassing rooms, F&B establishments as well as meeting and event facilities.
• Manage the brand marketing projects and tactical campaign executions by the marketing communications team members.
• Work with internal cross-functional teams to review business needs to identify gaps and opportunities for establishing, planning and execution of marketing and promotional activities.
• Leverage collaborations with external business partners to enhance marketing outreach.
• Ensure adherence to corporate guidelines and consistent brand articulation in owned marketing assets, paid media channels and partner platforms.
• Craft and proofread content for marketing communications efforts.
• Work with appointed PR agency to schedule and conduct media engagement activities to generate editorial opportunities and maximise coverage.

Secondary Responsibilities

• Assist in planning and budgeting for the marketing communications needs.
• Assist in analysis reports of campaigns and making recommendations on strategies and tactics to address level of effectiveness.
• Work with the in-house designer or external vendors on conceptualisation and development of marketing materials.
• Supervise media and external partner requests for photoshoots, filming and interviews.
• Plan and manage internal photography or videography requirements.
• Assess recommendation for sponsorship or collaboration requests.
• Provide adhoc administrative support to the department, as and when required.

Requirements:

• Recognised degree in Business Management / Marketing / Mass Communication.
• Minimum 5 years of relevant experience preferably in the hospitality, travel or F&B industry.
• Excellent command of English with proficiency in Chinese language.
• A self-starter and strong team player with the ability to work independently.
• Meticulous and organised.
• Good numerical aptitude and analytical skills.
• Strong project and time management skills.
• Possess good interpersonal and communication skills.
• Able to start work within short notice.

• Conveniently accessible via Orchard MRT Station
• Fun working environment
• Attractive Crew welfare and benefits

The Mission Control Manager (Guest Services Manager) is responsible for overseeing all aspects of the Front Office Operations and to lead the YOTEL team by example and motivate them.

Main Responsibilities:

• Handles daily maintenance of room inventory status to achieve optimal levels of revenues while maintaining high levels of guest satisfaction
• Anticipate guest needs through observation and offer prompt, efficient service either personally or through effective communication with other departments
• Coordinates with Security with regards to any criminal act within the Hotel or suspicious guests
• Work with relevant departments on vouchers, billing instructions, rebates, deposits to ensure no bad debts, skippers, untraceable charges and allowances.
• Coordinate and take charge of any emergency while higher Management is not on duty in hotel premises. Supervises and executes required emergency procedures in the events of fire, power failure and other emergency situations
• Ensure that pre-check in procedures are effectively carried out according to standard operating procedures
• Deal with guests’ enquiries, problems and complaints promptly, efficiently and courteously to the satisfaction of guests and interest of the Hotel
• Manages lobby guest flow effectively to ensure that there is no congestion, jumping in to assist where needed.

What is this person like?

• Minimum of 4 years of Front Office experience with at least two years as a Guest Services Manager role in a high-volume hotel environment preferred.
• Pro-active with a ‘can do’ positive attitude.
• Great attention to detail in everything that they do.
• Sociable and confident with each other and our guests.
• Able to do shift work, 5 days work week

Responsibilities

• Assist the restaurant manager in managing day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Developing new and innovative processes for more efficient restaurant operations

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Responsibilities

• Assist the restaurant manager in managing day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Developing new and innovative processes for more efficient restaurant operations

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Responsibilities:

To maintain a professional, positive and empathetic attitude at all times

Provide professional and excellent customer support, encouraging customers to come back

To satisfactorily respond to customers’ demands and queries with excellence.

To gather and retain customer information

Communicate and coordinate with the team and management to ensure smooth operations

Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

Diploma or Bachelor’s Degree in relevant fields

Professional looking and well-groomed to the standards set

Proficient in customer service and communication skills

Ability to stay calm in any given situation

Possess digital literacy

1-2 years of relevant customer service experience will be a plus

Prior experience in the beauty line preferred

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

On behalf of one of its clients in the Wine industry, The French Chamber of Commerce is looking for a Members Services Manager based in Singapore.

The Members Services Manager (MSM) plays a key role in coordinating sales and services activities for Members, as well as providing essential support to the sales team.

Reporting directly to the Head of Member Services in France, this role will initially encompass, but is not limited to, the following responsibilities :

• Sales coordination of Members/Clients :

- Data entry into database of prospective clients/Members, and management of database

- Collection of client or member’s data

- Creation and follow-up of clients or member’s files.

- Regular communication with clients/members or their assistants

- Information qualification: coordination of client or member’s requests and/or delegation to the appropriate internal services, in particular follow-up on and control of: Purchases; Sales; Deliveries; Logistics issues; Accounting.

- Follow-up on invoicing and chasing of payments on a regular basis.

- Events: follow-up on invitations, monitoring of attendance list, table plans preparation.

- Participation in local wine tasting events: welcoming Members on site.

- Hotel and restaurant bookings, and other service-oriented tasks relating to this activity

- Close contact and delivery follow-up with our local forwarding agent of any wine deliveries to be arranged to clients in restaurants or personal addresses, mainly in Southeast Asia.

- Launch and coordination of “group” activities for Members (e.g. group shipments from wine cellars, vineyard visits, etc).

• Sales Assistance:

- Assistance in the prospecting stage; sales correspondence, arranging meetings, sales and wine offers.

- Sales support with day-to-day customer follow-up, working closely to define the sales targets & to monitor regularly the business objectives.

- Follow up and analysis of client’s reports (relating to all activities for the account).

- File preparation as and when needed for clients’ meetings.

- Consolidation of operational activities and issues of the zone for weekly reporting to Head of Members Services Manager.

• Participation in service development and process improvement:

- Contribution to the experience/knowledge sharing within the team.

- Operational processes update of new or existing guidelines.

- Be part of the Sales team in various working groups and/or projects within the group.

Zones to cover:

Southeast Asia or any other zone whenever needed.

Requirements

• Professional Experience: 3–5 years in high-net-worth client account management, in an international setting and ideally within luxury services.
• Customer Focus and Adaptability: Demonstrates a high level of customer orientation and flexibility.
• Attention to Detail and Organizational Skills: Meticulous, well-organized, and able to respond efficiently to high volumes or diverse flows of information and requests.
• Communication and Teamwork: Strong communication skills with a positive, collaborative, people-centered approach to proactively support daily operations.
• Analytical and Problem-Solving Skills: Possesses strong problem-solving and analytical capabilities.
• Language Proficiency: Fluent in English
• Personal Interests: An interest in fine wine.

A leading one-stop, global Human Resource service provider, BIPO helps companies scale-up their HR operations with ease.

Our award-winning cloud and mobile-based Human Resource Management System (HRMS) platform simplifies complicated HR processes. We understand companies need to stay agile, efficient, and cost-effective. That is why we have designed a comprehensive suite of HR solutions – Payroll Outsourcing, Attendance Automation, HR Consulting, Recruitment & Business Process Outsourcing, Flexible Employee Management – to help digitise and transform HR.

Since 2004, we have built an extensive global network. Our APAC Headquarters in Singapore and R&D Centres in Singapore, Shanghai, Indonesia and Malaysia serve as our hub for the region. We are operating in more than 40 countries in the world our global reach enables us to serve our clients’ needs in a more targeted and effective manner.

Job Description:

• Serving as the main point of contact between clients and Bipo; elevate client feedback to the relevant departments.
• Regularly checking in on clients and their key personnel, to ensure they are satisfied with BIPO; understand their needs and develop upselling and cross- selling plans.
• To engage in discovery of customer’s current environment and deliver relevant, impactful presentations and product demonstrations that illustrate how BIPO solutioncan address requirements, solve business concerns, and create value.
• Address any concerns or issues a client may have and work with internal stakeholders to resolve them.
• Research competitors and learn how to stay ahead to retain existing clients.
• Leverage product and service knowledgeto support existing Bipo clients.
• Present client with commercial proposal and set any terms as agreed upon by both Bipo and client.
• Collaborate closelywith other departments to build strategies to ensure clientssatisfy our company's product or service.
• Participate in solutioning discussions and engagements with internal and external stakeholders.
• Proactively build strategies to ensure customer adoption and engagement whilst also using feedback to identify growth opportunities.
• Actively works to improve relationships with internal and external stakeholders by understanding their perspectives and works toward win-win solutions.
• Enabler for channel partnerto provide the benefit of BIPO HRMS to theirenterprise customers.

Requirements:

• Bachelor’s degree
• Min 3 to 5 years of relevantexperience
• Strong command of the Chinese language is preferred to effectively communicate with Mandarin-speaking clients.Comfortable interacting across all customer levels
• Mediator with strong communication skills
• Self-Motivated
• Good Listener
• A strong combination of technology and interpersonal skills preferred
• Experience working with prospects in the sales cycle, in presentations, solution design,etc
• Strong technical understanding of HRMS modules and related services.
• Client-facing experience
• Consulting skills

Main Duties and Responsibilities

1. Independently develop and follow up with clients, timely grasp the dynamic changes of competitors and clients, collect and analyze client information effectively until signing the contract.

2. Familiar with AWS public cloud, CDN, SDWAN, cloud security, and other products, able to provide comprehensive solutions to clients.

3. Strong business acumen, able to understand or convey clients' technical requirements, possess good teamwork skills, able to deeply understand business scenarios and technical principles, and drive the development of regional business.

4. Strong sense of ownership and self-sustainable learning ability, think from a win-win perspective, and prioritize customer-centricity.

Requirements

1. Bachelor's degree or above, major in computer science, information technology, or related fields, with at least 2 years of relevant industry sales experience preferred.

2. Prioritize candidates with customer resources related to e-commerce, internet, gaming, entertainment, and other industries expanding overseas.

3. Proficient in cloud computing, big data, artificial intelligence, and other related fields of expertise and experience.

4. Familiar with cloud computing, CDN, security, and other products, able to provide the best solution based on client application scenarios, able to understand client needs and provide effective sales advice.

5. Strong sales skills and negotiation ability, able to drive sales performance and achieve sales targets.

6. Excellent communication skills and teamwork spirit, able to effectively collaborate with clients, cloud vendors, and internal teams.

7. Market insight and client development capabilities, able to expand new clients and maintain existing client relationships.