1) Educating, upholding and guarding the consistency practice of company core values and organizational culture across all job sites

2) Buiding open and trusting relationship with clients to achieve long term partnership and contractual renewal

3) Managing overall staff motivation, discipline, development and performance according to the organizational, human resource and government manpower policies

4) Monitoring and upholding the cleaning and maintenance quality standards and operating procedures for all job-sites and surpass the client's expectations

5) Ensuring effective OJT Training and upskilling of all operational staff on the latest robotic cleaning and maintenance standards to achieve highest standard of excellence and cost effectiveness

6) Overseeing the assigned job sites according to manpower and site requirements to achieve profitability and cost effectiveness

7) Planning of manpower deployment at various site to meet the contractual requirement of clients

8) Resolving of feedback or complaints from clients and taking immediate preventive measures to ensure that similar problem does not recur

9) Recruiting and interviewing applicants and conducting effective 2-way dialogue performance review

10) Ensuring that all related Workplace Safety & Health requirements are met and that monthly updates on Toolbox Meeting Records, Staff Induction Records and any other requirements as stipulated by the Safety Compliance Committe are submitted accordingly.

Management Skills

1) Planning, compliance, organizational, analytical and decision-making skills

2) Oral and written communication skills

3) Tactful and discrete when dealing with people and confidential information

4) Leadership and motivational skills to rally people towards goals achievement

People / Technical Skills

1) Able to work well with the organisation and able to interact with all levels

2) Effective communication and interpersonal skills

3) Computer, administration and presentation skills

4) Ensure all HR Matters and company direction flow smoothly to the ground level and achieve high level of buy -in

• Coordinate with relevant parties to manage progress of the project to make sure that the schedule is kept.
• Lead team to manage project operations, schedule and specifications.
• Manage operational cost to keep cost within the budget.
• Manage site document filing and record keeping in accordance with International Organisation for Standardisation (ISO) standards.
• Manage subcontractors’ activities to ensure compliance of contract requirements.
• Monitor compliance of work with the workplace safety and health regulations.
• Monitor quality of project delivery to make sure they meet project requirements and regulations.
• Oversee the project team and subcontractors in delivery of project to meet completion date.
• Provides leadership to the project management and construction team.
• Supervise daily site activities.

The overall scope of the incumbent includes serving food and beverages to guests in the assigned outlet, providing a courteous, professional, efficient and flexible service consistent to encourage sales and maximize guest satisfaction.

OVERALL OBJECTIVES

• Recommend, take order, and serving customers
• Answer customer questions and handle customer requests in a polite and efficient manner
• Connecting with customers to build a loyal customer base
• Inventory monitoring and waste management and reduction
• Cashiering duties, outlet opening and closing procedures
• Do routine cleaning and maintain cleanliness of workstation
• Follow food and beverage safety and hygiene policies and procedures
• Lead the service and act as a role model to the team
• Other ad-hoc duties

REQUIREMENTS

• Warm, pleasant, friendly and confident, with good interpersonal skills
• Possess good command of English and Chinese
• Ideally you will have at least 1 year in a similar role within a restaurant/cafe environment
• Knowledge of Health and Safety rules and procedures

Summary of role requirements:

• Looking for candidates available to work shift work
• 1 year of relevant work experience required for this role
• Good atittude and positive mindset

Ensure compliance with food safety regulations and maintain a safe and sanitary kitchen

create and implement food menu that meet customer dietary

maintain kitchen inventory and supplies including ordering raw materials

supervise staff, train and motivate them & organize their duty roster

strong leadership skills, culinary knowledge, etc

Responsibilities

• Assist the Branch Manager & Operation Manager to ensure smooth daily operations of store
• Manage and lead a team of nail technician and customer service officer
• Responsible for achieveing optimal sales
• Oversees outlet stocks inventory and control
• Provide professional services in manicure, pedicure including nail art, gel acrylic, cuticle removal, shaping, massage, etc.
• Recommend suitable products and treatments to customers.
• Build and establish good rapport with customers.

Requirements:

• At least 2 year in nail & beauty service industry
• well-groomed
• Positive attitude, persuasive, ambitious, agressive, sales-driven
• Excellent interpersonal skills and service orientated
• Excellent leadership skills to lead and motivate staff
• Able to speak English and Mandarin is an advantage to liaise with Mandarin speaking associates
• Able to work in a fast-paces environment

Job Description:

• Assist the Branch Manager & Operation Manager to ensure smooth daily operations of store
• Manage and lead a team of nail technician and customer service officer
• Responsible for achieveing optimal sales
• Oversees outlet stocks inventory and control
• Provide professional services in manicure, pedicure including nail art, gel acrylic, cuticle removal, shaping, massage, etc.
• Recommend suitable products and treatments to customers.
• Build and establish good rapport with customers.

Requirement:

• At least 2 year in nail & beauty service industry
• well-groomed
• Positive attitude, persuasive, ambitious, agressive, sales-driven
• Excellent interpersonal skills and service orientated
• Excellent leadership skills to lead and motivate staff
• Able to speak English and Mandarin is an advantage to liaise with Mandarin speaking associates
• Able to work in a fast-paces environment

We are seeking an experienced and dynamic Warehouse Manager to oversee our daily operations. The ideal candidate will be responsible for managing warehouse staff, inventory, and ensuring the efficiency of all warehouse processes while adhering to safety and operational standards.

Key Responsibilities

• Oversee the receiving, storage, and dispatch of goods.
• Plan and implement warehouse layout and space optimization.
• Manage inventory levels and conduct regular stock audits.
• Supervise and train warehouse staff, fostering a positive work environment.
• Ensure compliance with workplace safety and health regulations.
• Monitor and improve the performance of logistics operations, including delivery schedules and accuracy.
• Collaborate with other departments to streamline operations and address issues.
• Develop and implement standard operating procedures (SOPs) for warehouse activities.

Requirements

• Degree in Logistics, Supply Chain Management, or a related field.
• At least 2 years of experience in warehouse, preferably in Singapore.
• Strong leadership and team management skills.
• Proficiency in warehouse management systems (WMS) and Microsoft Office.
• Good understanding of inventory control and logistics processes.
• Excellent organizational and problem-solving skills.

Job Description:

• Maintain and update Customer database.
• Drive Sales into the outlet through Marketing Support.
• Promote treatments and packages to Customers.
• Responsible for daily outlet operations such as handling of customer complaints, motivate staff morale, provide guidance & coaching to staff, etc
• Oversee the financial aspects of the branch, including budgeting, expense management, and profit optimization.
• Manage service crew duty rosters and performance, and develop training plans to ensure service excellence.
• Manage inventory levels, ensure timely ordering of supplies, and maintain product standards to prevent wastage and stockouts.

Requirements:

• Minimum 3 years of experience in a managerial role within the beauty, wellness, or spa industry.
• A good team player with a high level of enthusiasm, drive, initiative and commitment.
• Ability to motivate and manage a high-performing team in a fast-paced, high-pressure environment.
• A positive attitude and a strong commitment to ensuring customer satisfaction and ability to create a welcoming and friendly atmosphere infused with high energy and enthusiasm.
• Excellent interpersonal and communication skills, both verbal and written, with the ability to build relationships with clients, staff, and senior management.

Location:Central

Working hours: Mon-Fri 9am-6pm

Key Responsibilities:

• Overseeing the finance and accounting functions, and report to Group CFO
• Prepare monthly financial reporting packages and annual reports
• Responsibility for timely, complete and correct month end close process, including timely reporting to corporate and management.
• Implementing new / changing accounting and reporting requirements
• Responsible for cash flow management and monitoring project status
• Prepare the budgetary control
• Liaise bankers, auditors and other professional parties
• Deal with taxation issues
• Review the financial position of the factory in India and Vietnam. Travelling to the factory may be necessary

Qualifications:

• At least 5 year(s) of accounting experience, preferably with International CPA Firm.
• Able to handle full sets of accounts, including preparation of schedules for audit purposes, GST schedules and submission
• Able to handle payroll will be added advantage

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Tiong Hong Wee | Registration No: R23115259

Job Description:

In charge of running the operations of the centres in the cluster.

Establish and maintain good relations with relevant stakeholders (School management, Parents, Internal and External parties)

Manage and lead a team of Supervisors and teachers in our school-based centres.

Continuously train and motivate Supervisors and Programme Staff.

Evaluate and constantly improve the staff classroom management skills.

Able to counsel students and staff with behavioral / disciplinary issues.

Provide weekly and monthly reports for management.

In charge of yearly events and activities of the centres.

Job Requirements:

Candidate should possess a minimum Diploma certificate.

Obtained the relevant Student Care related course certificates.

2 years of minimum working experience in the related field

Excellent communication skills

Required Skill(s): Leadership, Management, Teamwork, Classroom management, Dedicated, Detail-Oriented, Passionate, Commited, Counseling

Responsibilities:

• Prepare documentation required for the projects
• Coordinate with various government and utility agencies for site clearance
• Work with team of engineers and supervisors to execute all site works including ERSS, Strutting works, RC works and backfilling works
• Plan, schedule and monitor progress on site
• Ensure all works adhere to planned timeline
• Maintain and monitor quality control
• Prepare and submit reports as required
• Identify and assess any risk arising from on-going works
• Minimize environmental impact from the construction activities
• Ensure the adherence to all HSE policies
• Liaison with relevant external stakeholders.

Requirements:

• A PE Board recognized degree in engineering is preferred
• At least 10 years of relevant civil/infrastructure project experience is required
• Prior experience with MRT projects is required
• Prior experience with Viaduct projects will be advantageous

• Ours is an Indian Restaurant located in IBP. The candidate must have knowledge and experience in Managing an Indian Restaurant.
• Recruiting, training and supervising staff.
• Agreeing and managing budgets.
• Creating staffing rotas.
• Planning menus.
• Ensuring compliance with licensing, hygiene and health and safety legislation.
• Promoting and marketing the business.
• Overseeing stock levels and ordering supplies.
• Handling customer enquiries and complaints.
• Taking reservations.
• Greeting and advising customers.
• Problem solving.
• Preparing and presenting staffing/sales reports.
• Keeping statistical and financial records.
• Assessing and improving profitability.
• Liaising with customers, employees, suppliers, licensing authorities and sales representatives.
• Making improvements to the running of the business and developing the restaurant.

Enforcing food handling regulations and other guidelines to increase guest safety. Promoting the restaurant and finding ways to bring in more customers. Handling customer complaints. Completing necessary paperwork, such as sales, inventory and staff attendance reports.

Job Responsibilities

• Establishes restaurant business plans by surveying restaurant demand.
• Meets restaurant financial objectives by developing finances.
• Attracts patrons by developing and implementing marketing, advertising, and public and community programs.
• Controls purchases and inventory by meeting with the account manager.
• Maintains operations by preparing policies and standard operating procedures, aiming for consistent productivity and quality.
• Maintains patron satisfaction by monitoring, evaluating, and auditing food and beverage service offerings.
• Maintains a safe, secure, and healthy facility by establishing, following, and enforcing sanitation standards and procedures.
• Maintains professional and technical knowledge by tracking emerging trends in the restaurant industry.
• Accomplishes company goals by accepting ownership for accomplishing new and different requests.

Requirements

• Strong knowledge of front and back of house operations including food, beverages, staff supervision, inventory, and food safety
• Strong understanding of cost and labor systems that lead to restaurant profitability
• Strong communication and leadership skills
• Comfort working with budgets, payroll, revenue, and forecasting
• Ability to lead big groups of people
• Ability to work under pressure
• Standby for 24 hours
• Up to date with food and beverages trends and best practices
• Ability to manage personnel and meet financial targets
• Guest-oriented and service-minded

• Create good working environment and develop subordinates by identifying areas that needs training and action to support it
• Orientate and train employees so as to ensure that each individual has a complete understanding of the company’s policies by using the operations training manual
• Manage an efficient team of kitchen and service staff by taking an active interest in their welfare and development
• Ensure daily opening and closing duties in the outlet are properly executed
• Manage, direct and co-ordinate all operation-related activities in a proficient and pleasant method
• Maintain high level of customer service as per QSC standards
• Ensure overall store image is maintained and the brand is well represented at all times
• Monitor opening and closing duties of the outlet
• Communicate daily and act as liaison between operations staff and management
• Ensure that POS system is operational and accurate at all times
• Provide co-ordination and services for both kitchen and service
• NITEC/Diploma in F&B Management or equivalent
• At least 2 year(s) of similar working experiences
• Proficiency in MS Office application
• Excellent interpersonal and communication skills
• Positive attitude with ability to influence and lead a team
• Able to work on weekends

Visit https://ourengineers.com to apply or submit your CV for more job opportunities.

Commissioning Manager

Job Description:

• Plan, manage, and coordinate MEP Subcontractors' testing & commissioning activities.
• Ensure tests and inspections are conducted as per approved plans.
• Follow up with subcontractors to address any identified deficiencies.

Job Requirements:

• At least 10 years of engineering experience in the construction industry with a relevant diploma.
• Minimum 5 years of construction experience in projects of similar size and complexity.

Additional Remarks:

Experience in MEP construction is preferred.

Responsibilities:

• Reporting to the Operations Manager, you shall direct and manage a team of staff to ensure the smooth running of the daily operations of the restaurant in line with the Company’s business objectives.
• Being a team leader, you shall plan, coordinate and supervise activities of staff of both the front of house and the back of house to attain high standards of product quality, service as well as health and safety. Apart from the above, you shall be responsible for inventory management and restaurant management through proper planning and utilization of available resources.
• With sound working knowledge and a good understanding of the market trend, you shall be involved in the development of in-store marketing activities to drive traffic to the restaurant.
• In addition, you shall ensure that all equipment and in-store facilities conform to sanitary regulations and to ensure strict compliance with MOH’s legislation and Company’s policies and procedures.
• You will also hold a supervisory role such as the authority to influence or make decision on issues such as recruitment, discipline, termination and assessment of the performance of your staff.

Requirements:

• Diploma in Operations Management / Hospitality Management or related field
• Min. 3- 4 years of relevant working experience in western restaurant
• Ability to thrive in fast-paced and highly energized working environment
• Mature and decisive with good business acumen
• Sound working knowledge with good leadership qualities
• Resourceful with excellent management and interpersonal skills
• Proficient in MS Office Applications
• Salary $3000 - $3800 (12 hours, 1 hour break)

Interested please send CV to [email protected]

Vel Heng Jee Ting (R108267）

Jobs Alley Pte Ltd (21C0599）

Job Responsibilities

• Supervise daily operations to ensure smooth and efficient functioning of the restaurant.
• Ensure exceptional dining experiences by maintaining high standards of service and addressing guest feedback.
• Recruit, train, schedule, and manage FOH and BOH staff, fostering teamwork and professional growth.
• Collaborate with chefs and sommeliers to optimize the menu, pairings, and special offerings.
• Oversee inventory levels, monitor stock, and coordinate with suppliers for high-quality ingredients and supplies.
• Ensure adherence to health, safety, and food hygiene regulations, as well as licensing requirements.
• Monitor budgets, control costs, and drive profitability by analyzing financial reports and managing expenses.
• Organize and oversee private dining events, promotions, and seasonal menus to enhance customer engagement.

Job Requirements

• Bachelor’s degree in hospitality management, business administration, or a related field is preferred.
• Proven experience as a restaurant manager or in a supervisory role in a fine-dining establishment.
• Strong understanding of Korean cuisine, culture, and fine-dining service standards.
• Excellent leadership, communication, and problem-solving skills, with a customer-first mindset.
• Ability to work in a fast-paced environment, including evenings, weekends, and holidays.
• Proficiency in restaurant management software, POS systems, and financial reporting tools.

Job Responsibilities

• Supervise daily operations to ensure smooth and efficient functioning of the restaurant.
• Ensure exceptional dining experiences by maintaining high standards of service and addressing guest feedback.
• Recruit, train, schedule, and manage FOH and BOH staff, fostering teamwork and professional growth.
• Collaborate with chefs and sommeliers to optimize the menu, pairings, and special offerings.
• Oversee inventory levels, monitor stock, and coordinate with suppliers for high-quality ingredients and supplies.
• Ensure adherence to health, safety, and food hygiene regulations, as well as licensing requirements.
• Monitor budgets, control costs, and drive profitability by analyzing financial reports and managing expenses.
• Organize and oversee private dining events, promotions, and seasonal menus to enhance customer engagement.

Job Requirements

• Bachelor’s degree in hospitality management, business administration, or a related field is preferred.
• Proven experience as a restaurant manager or in a supervisory role in a fine-dining establishment.
• Strong understanding of Korean cuisine, culture, and fine-dining service standards.
• Excellent leadership, communication, and problem-solving skills, with a customer-first mindset.
• Ability to work in a fast-paced environment, including evenings, weekends, and holidays.
• Proficiency in restaurant management software, POS systems, and financial reporting tools.

Job Responsibilities

- Supervise daily operations to ensure smooth and efficient functioning of the restaurant.

- Ensure exceptional dining experiences by maintaining high standards of service and addressing guest feedback.

- Recruit, train, schedule, and manage FOH and BOH staff, fostering teamwork and professional growth.

- Collaborate with chefs and sommeliers to optimize the menu, pairings, and special offerings.

- Oversee inventory levels, monitor stock, and coordinate with suppliers for high-quality ingredients and supplies.

- Ensure adherence to health, safety, and food hygiene regulations, as well as licensing requirements.

- Monitor budgets, control costs, and drive profitability by analyzing financial reports and managing expenses.

- Organize and oversee private dining events, promotions, and seasonal menus to enhance customer engagement.

Job Requirements

- Bachelor’s degree in hospitality management, business administration, or a related field is preferred.

- Proven experience as a restaurant manager or in a supervisory role in a fine-dining establishment.

- Strong understanding of Korean cuisine, culture, and fine-dining service standards.

- Excellent leadership, communication, and problem-solving skills, with a customer-first mindset.

- Ability to work in a fast-paced environment, including evenings, weekends, and holidays.

- Proficiency in restaurant management software, POS systems, and financial reporting tools.

working time: 8am to 6pm

location: around serangoon area inside GCB

• Household Management: Overseeing daily household operations, including cleaning, organizing, and maintenance.
• Scheduling: Managing calendars, booking appointments, and coordinating travel arrangements.
• Errands: Running errands such as grocery shopping, picking up dry cleaning, and mailing packages.
• Meal Planning: Planning and preparing meals, or arranging catering services.
• Administrative Tasks: Handling correspondence, answering phone calls, and managing emails.
• Event Planning: Organizing parties, gatherings, and other events.
• Financial Tasks: Paying bills, managing budgets, and handling financial transactions.

Skills and Qualities:

• Organizational Skills: Ability to manage multiple tasks and prioritize effectively.
• Communication Skills: Excellent verbal and written communication skills.
• Reliability: Dependability and trustworthiness.
• Flexibility: Adaptability to changing schedules and tasks.
• Problem-Solving Skills: Ability to handle unexpected situations and find solutions.
• Tech-Savviness: Proficiency with modern devices and software.

NES Fircroft has partnered with a highly renowned Chemical Distribution company to find a highly motivated and dynamic Finance Manager to oversee the financial operations and ensure the company’s financial health.

The ideal candidate should possess comprehensive knowledge of full-set accounting and demonstrate proficiency in financial reporting, budgeting, and analysis.

Experience in human resources payroll or general HR functions would be a distinct advantage.

This role is ideal for a vibrant and energetic professional looking to contribute to a fast-paced and dynamic environment.

Key Responsibilities

• Manage full sets of accounts, including general ledger, accounts payable, accounts receivable, and bank reconciliations.
• Prepare monthly, quarterly, and annual financial reports, ensuring compliance with statutory requirements and accounting standards.
• Develop and monitor budgets, forecasts, and cash flow management to support business decision-making.
• Ensure accurate and timely financial and management reporting.
• Oversee tax submissions, audits, and regulatory compliance.
• Collaborate with internal departments to provide financial insights and recommendations for business growth.
• Handle human resource payroll processing and reporting.
• Support general HR administrative tasks, including employee records management and benefits administration, as needed.

Requirements

• Bachelor’s degree in Accounting, Finance, or related field.
• Minimum of 3 to 5 years of relevant experience in accounting and finance, with a strong grasp of full-set accounting.
• Proficiency in accounting software (e.g., MYOB, SAP, QuickBooks) and Microsoft Excel.
• Experience with payroll processing and general HR functions is a strong advantage.
• Strong analytical, problem-solving, and organizational skills.
• Attention to detail, high accuracy, and the ability to meet tight deadlines.
• Excellent communication and interpersonal skills.
• Energetic, proactive, and adaptable with a positive attitude.

Job Summary

Sunrise Shares Holdings is seeking a skilled and strategic HR Manager to lead and manage the company’s human resource functions. This role involves overseeing recruitment, employee relations, performance management, training, and compliance. The HR Manager will play a pivotal role in building a positive work environment and aligning HR initiatives with business goals, supporting the company’s growth.

Key Responsibilities

1. Recruitment and Talent Acquisition:Develop and execute recruitment strategies to attract top talent.
   Manage end-to-end recruitment processes, including job postings, interviews, and onboarding.
   
2. Employee Relations:Foster a positive and inclusive workplace culture.
   Address employee concerns, mediate disputes, and implement conflict resolution strategies.
   
3. Performance Management:Design and manage performance evaluation systems.
   Provide coaching and support to managers on performance improvement plans.
   
4. Learning and Development:Identify training needs and coordinate employee development programs.
   Support career growth initiatives and succession planning.
   
5. HR Policies and Compliance:Develop and update HR policies and procedures to ensure compliance with local labor laws and regulations.
   Oversee payroll, benefits administration, and employee records.
   
6. Strategic HR Planning:Partner with senior management to align HR strategies with business objectives.
   Analyze HR metrics to drive decision-making and improve organizational performance.
   
7. HR Operations Management:Ensure smooth day-to-day HR operations, including leave management and employee engagement activities.
   Manage external HR service providers and vendors as needed.
   

Key Requirements

• Bachelor’s degree in Human Resource Management, Business Administration, or a related field.
• At least 3 years of HR management experience, preferably in a corporate setting.
• Strong knowledge of Singapore labor laws and HR best practices.
• Excellent interpersonal, communication, and leadership skills.
• Proven ability to manage multiple priorities and work in a fast-paced environment.
• Proficiency in HRIS systems and Microsoft Office Suite.
• HR certification (e.g., SHRM, CIPD) is a plus.

Key Responsibilities:

• Lead project planning, execution, and delivery of civil engineering projects, ensuring compliance with all applicable regulations and standards.
• Manage project schedules, budgets, and resources effectively to meet project milestones and objectives.
• Coordinate with clients, stakeholders, subcontractors, and regulatory authorities to ensure smooth project progression.
• Conduct regular site inspections to monitor progress, quality of work, and adherence to safety standards.
• Prepare and present project reports, updates, and documentation to management and stakeholders.
• Identify potential risks and develop mitigation strategies to address challenges throughout the project lifecycle.
• Ensure that all engineering work is performed in accordance with the company’s quality assurance policies.

Qualifications:

• Education: Bachelor’s degree in Civil Engineering recognized by the Professional Engineer Board (PEB) or Building Construction Authority (BCA).
• Experience: Minimum of 10 years of relevant local experience in civil engineering projects, particularly in infrastructure, sewer & drainage, and roadworks.
• Certifications: Possession of Resident Engineer (RE)
• Project Exposure: Experience working on LTA or PUB projects is highly desirable.

A Marketing Manager is often responsible for planning and tracking the budget of their entire department, one segment, or an individual marketing campaign.

Responsibilities:

• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis
• Produce valuable and engaging content for our website and blog that attracts and converts our target groups
• Build strategic relationships and partner with key industry players, agencies and vendors
• Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely
• Oversee and approve marketing material, from website banners to hard copy brochures and case studies
• Measure and report on the performance of marketing campaigns, gain insight and assess against goals
• Analyze consumer behavior and adjust email and advertising campaigns accordingly

Qualifications:

• Demonstrable experience in marketing together with the potential and attitude required to learn
• Proven experience in identifying target audiences and in creatively devising and leading across channels marketing campaigns that engage, educate and motivate
• Numerically literate, comfortable working withnumbers, making sense of metrics and processing figures with spreadsheets
• A sense of aesthetics and a love for great copy and witty communication
• Up-to-date with the latest trends and best practices in online marketing and measurement

C48563

Key Responsibilities

· Overall Project Management:

- Responsible and track the quality, scope, timeline, effort (co-related to estimation, CR’s, complexity), resources (includes GTO, business, contractor, Professional Services resources as well as operations),

- Develop and execute the overall project plan and analyse project proposals which impacts the schedule and budget variance which in turn contribute to meeting the overall objectives of the project.

- Identify and schedule project deliverables, milestones and required activities and tasks.

· Stakeholder Management: Work hand in hand with Business Project Managers to manage project stakeholders and relationships - e.g. escalation, expectation, conflict, scope changes, etc. Ensure teams work in a collaborative environment

· Scope Management: Manage all changes to the agreed scope of work Review and assess all changes and impact to timeline and ensure all changes are approved by PSC

· Project Governance: Prepare investment approval deck and manage approval of project by ITC/TPWC. Organize and facilitate PSC meetings, chair PWC meetings.

· Change management: Led enhancements estimates, timelines, scope and agile delivery to quarterly releases as project manager

· Risk and Issue Management: Manage overall project risk, track risk aging, work through escalations, change governance and related issues. Implement the risk mitigation plans.

· Process Adherence: Partner with relevant stakeholders in ensuring that the system development methodology is followed and the relevant artefacts are delivered on time with quality, in adherence to the development methodology/approach

· Project Reporting: Measure, monitor and report progress to stakeholders at various levels of organization across the enterprise with the right quality, consistency in content. Implement project communication plan and review status reports prepared by project personnel and modify schedules or plans as required

· Client focussed: Drives decision making and delivery outcomes through client lense

Key Requirements:

Technical Skills & Experience

· Bachelor’s degree in IT, business, finance, or equivalent.

· At least 15 years experience in project management in banking, financial, consulting industries with proven track record.

· Good problem solver and stay on top of the project risks and issues till closure.

· Good team player and is able to exercise formal and informal ways to lead the vertical teams in achieving the common project targets.

· Excellent presentation skills and able to front with the senior stakeholders at C level.

· Passionate, diligent, and resilient individual with ability if thrive in ambiguity.

· Previous exposure to Channels & APIs including internet banking, mobile, API and H2H knowledge will be advantages.

· Good to have PMP, Prince2, Agile certification.

Education

· Bachelor's degree in computer science, engineering or similar domain

· Related professional/technical qualification will be advantageous although not mandatory

Technical Skills:

· Client onboarding experience, either in product owner, manager, or T&O equivalent roles

· External API functional and technical experience, regional API rollouts.

· Performance metrics and challenges in past projects either at banks, Fintech or eCommerce org