RESPONSIBILITIES:

• Proactively investigate, negotiate and resolve claims regardless of its complexity.
• Provide technical expertise to the Financial Line claims team in Asia.
• Ensure claims are handled within authority limits and in adherence with internal guideline.
• Understanding of relevant legal processes and procedures and litigation management.
• To manage brokers, clients and relevant stakeholders
• To negotiate and deal with contentious situations

REQUIREMENTS:

• Degree holder
• Legal background is an advantage
• Direct experience in handling different classes of Financial Lines/Casualty claims
• 5-7 years related working experience
• Strong knowledge of insurance industry and claims processes
• Experience in handling legal cases
• Able to work independently

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Assistant Manager, Information Systems & Cyber Security

Job Overview: The Assistant Manager, Information Systems & Cyber Security will support the Manager, Information Systems in planning, directing, and overseeing the company’s computer and information systems. The role will involve coordinating tasks related to hardware, software, and network systems while playing a leading role in implementing a cybersecurity framework across both local and regional operations.

Key Responsibilities:

• Develop and manage the organization’s cybersecurity strategies.
• Assess the organization’s IT requirements and identify opportunities to enhance existing products and systems for better productivity, security, and efficiency.
• Advise senior management on system upgrades and investments in new technologies, outlining the benefits for the organization.
• Plan, schedule, and supervise IT projects, including system updates, migrations, upgrades, and planned outages.
• Assist in managing the Information Systems team, provide performance evaluations, and offer guidance for employee development and advancement within the company.
• Identify and facilitate IT training opportunities to ensure employees are equipped to effectively utilize available products and systems.

Requirements:

• Bachelor's Degree in Computer Science, Information Technology, or a related field with at least 3 years of experience in cybersecurity best practices, compliance, and end-user computing.
• Experience conducting security risk assessments and managing incident responses.
• Proficiency in managing Microsoft technologies, including Office 365, Active Directory (ADFS, DHCP, CA, DNS, RMS), and Exchange Service (O365).
• Strong knowledge of security risk management, governance frameworks, compliance (including IT security audits/log reviews), vulnerability management (e.g., vulnerability assessments, penetration testing), application security, and security technologies (e.g., system hardening, IDS/IPS, firewalls).
• Experience with security incident response and security assessments.
• Relevant certifications such as CISSP, CISM, CEH, or other cybersecurity credentials are highly desirable.
• Exceptional project management skills, including experience with budgeting, resource planning, and risk management.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

About the Team:

The mission of the Marketplace Intelligence and Data team is to build large-scale data and intelligent products to facilitate the growth of Shopee's e-commerce business. This team is responsible for building Shopee's e-commerce data warehouse, development of merchant and operational data products, end-to-end traffic data products, product algorithms (including product listing, control, information optimization, SPU, etc), promotion algorithms (including product recruitment, product selection, and recommendation algorithms), review algorithms, user profiles, as well as fundamental artificial intelligence capabilities such as machine translation, speech algorithms, image algorithms, and KYC verification.

Job Description:

We are looking for a dynamic and experienced Technical Product Management Lead to oversee the development and management of data products and systems that empower Shopee’s marketplace. As a lead in this critical team, you will drive technical project delivery from request planning, competitor analysis, development, testing, UAT, and launch. You will also guide cross-functional teams, and ensure alignment between business goals and technical solutions. The ideal candidate has strong leadership experience and deep domain knowledge in e-commerce, data intelligence, and large-scale product development.

Key Responsibilities:

• Lead a team of Product Managers to define, prioritize, and execute the product roadmap for Shopee's Marketplace Intelligence and Data initiatives.
• Drive end-to-end product development of technical projects, from ideation, data analysis, testing, launch, and iterations.
• Utilize your domain knowledge in e-commerce and data to identify opportunities, solve complex challenges, and shape the future of marketplace intelligence.
• Conduct comparative analysis and market research to identify opportunities, gaps, and areas of improvement for current solutions.
• Manage stakeholders’ expectations and project timelines, maintain good relationships with stakeholders, and deliver projects in alignment with business objectives.

Requirements

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related technical field.
• 4+ years of experience in product management, with a focus on technical and data-driven products.
• Proven leadership experience, managing teams or projects in a product management or technical capacity.
• Strong domain knowledge in e-commerce, marketplace operations, data intelligence, and experience in e-commerce, Internet or IT companies.
• Experience working with large-scale data systems, including knowledge of data pipelines, analytics, and machine learning applications.

• Opportunity to work directly with senior leadership on high-impact projects
• Open culture, people centric and diverse working environment

About Our Client

Our client is a rapidly growing management consultancy firm with an entrepreneurial edge, expanding aggressively across Asia. Operating with a strong risk appetite, they undertake exciting strategy consulting and M&A advisory projects, while also functioning as a Venture Capitalist fund, investing in high-potential companies and offering unparalleled career acceleration opportunities.

Job Description

• Conduct primary, secondary research and competitive analysis (e.g., offerings, market positioning, customers, financial performance, etc.)
• Evaluate potential opportunities for acquisitions, divestitures and strategic partnerships
• Perform data analysis to drive insights and make recommendations (e.g., financial modelling, cost-benefit analysis)
• Develop go-to-market strategies to grow clients' businesses; including preparation of business plans and presentation decks for board meetings
• Where needed, support CEO and CFO (client) on major initiatives and projects
• Conceptualize and build marketing, training and investment materials

The Successful Applicant

• Minimum 4 years experience in external audit, transaction advisory, corporate strategy, or a consulting role
• Degree/Masters in Business, Accountancy, Finance or Marketing related
• Individuals with a growth mindset and creative thinking skills, who can connect the dots to solve business problems
• No management consultancy experience required
• Analytical with critical thinking skills
• Highly effective communicator with strong stakeholder management skills
• Self-starter who thrives in an independent and flexible work environment
• Goal-oriented with the ambition to grow into a managerial role
• Strong time management and project management skills

What's on Offer

This is a permanent position with a forward-thinking and dynamic management consultancy firm based in Singapore. The role provides individuals with the opportunity to engage across multiple industries within the ASEAN region, collaborating with top-tier Fortune 500 companies and prominent conglomerates. The firm offers a competitive remuneration package and a robust, growth-focused platform for professional development and career advancement.

Contact

Zinc Teo (Lic No: R1222405/ EA no: 18C9065)

Quote job ref

JN-122024-6625849

Phone number

+65 6643 9735

Michael Page International Pte Ltd | Registration No. 199804751N

Microbiology Laboratory Manager

• Salary: $5,000 - $6,500
• Working hours : 5 days work weeks (Monday to Friday or Tuesday to Saturday)
• Shift Work, 9:00am to 6:30pm, 9:30am to 7pm, 10:30am to 8pm
• Office location: Woodlands Industrial Park E5, Singapore 757500

Job Description

• Acted as the primary liaison between the laboratory and clients for routine daily sample analysis.
• Organized and participated in workflow management and execution.
• Prioritization of urgent and regulatory testing.
• Recruitment of suitably qualified staff.
• Preparing advance rosters, including supervisory and signatory staff.
• Coordinating staff to meet KPIs related to turnaround times (TATs) and customer needs.
• Ensuring qualified and trained staff are available to meet TAT.
• Keep management informed of operational or productivity issues as they arise.
• Provide management with information for annual budgeting and monthly reporting, including resource usage and productivity metrics.
• Review and update laboratory procedures as needed.
• Validate and release test reports to customers.
• Train staff on test procedures, equipment operations, and laboratory protocols.
• Troubleshoot technical issues related to testing methods or equipment.
• Write and execute method or equipment validation protocols.
• Initiate or revise procedures and forms, and conduct method validations.
• Attend regular team meetings and demonstrate leadership to motivate the team.
• Ensure clarity of roles and efficient deployment of staff resources.
• Foster a culture of continuous quality improvement and actively promote staff development.
• Participate in new projects and assist in implementing business improvements.
• Ensure compliance with systems in collaboration with the Quality & Compliance Department.
• Respond promptly to customer inquiries and complaints, keeping them informed of any delays.
• Complete all internal and external audits and corrective actions as required.
• Engage in workplace safety practices to promote a safe environment.
• Oversee and participate in equipment maintenance while troubleshooting any issues that arise.
• Manage risks associated with microbiological and biomolecular analyses of wastewater samples and water matrices.
• Oversee laboratory financial planning and execution.
• Lead strategic goal planning and laboratory operation management.
• Drive capability development and perform validation of results and report issuance.
• Review and write SOPs, plan method studies, and execute proficiency testing (PT).
• Lead by example while advocating for EHS, integrity, compliance, and ethics.
• Evaluate staff performance and manage manpower and resources.
• Escalate laboratory issues and serve as a liaison between the lab and management.
• Research and spearhead operational improvement initiatives.
• Execute additional tasks as directed by the business.

Qualifications

• Educational Background in Bio/Life Sciences & Microbiology, or Bio-Tech / Bio-Molecular Education, or equivalent with 12 years related laboratry experience (Masters & PhD preferred).
• Experienced with method-related tasks, including development, verification, validation, and enhancement.
• Experience in both Micro-Biology as well as PCR and Bio-Molecular Work will be a huge advantage.
• Possesses SAC Singlas signatory for Microbiology &/or Bio-Molecular and laboratory operation and management experience.
• Minimum 6 years as a laboratory manager, including proven technical knowledge and laboratory experience.
• Experienced in audit & CAPA management skills.

Tan Jia Jun | REG No: R23112681
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a F&B Assistant Manager (Lobby Lounge) to join our team!

As a F&B Assistant Manager (Lobby Lounge), we rely on you to:

• Be responsible for the everyday operation, management, marketing and overall performance of Lobby Lounge
• Over-see the day-to-day running of the outlet in connection with staffing, service, cost control, achieving maximum revenue and guest satisfaction
• Delegation of duties and responsibilities to his / her team members
• Ensure all rules and regulations are adhered to responsibly for uniformity and are in line with the companies’ policies.

Requirements

• Minimum 3 years’ experience in a similar capacity in an international class hotel

About Us.

Founded in Switzerland in 1968, Zühlke is owned by its partners and located across Europe and Asia. We are a global transformation partner, with engineering and innovation in our DNA. We're trusted to help clients envision and build their businesses for the future – to run smarter today while adapting for tomorrow’s markets, customers, and communities. Our multidisciplinary teams specialise in tech strategy and business innovation, digital solutions and applications, and device and systems engineering. We excel in complex, regulated spaces including health and finance, connecting strategy, tech implementation, and operational services to help clients become more effective, resilient businesses.

If you share our values and want to do the best work, for the right reasons, we can offer you the chance to do it on a global scale and play a real role in shaping our exciting journey.

The role

As a New Business Manager, you will drive business development efforts and acquire new customers in the Pharma, Biotech and/or Life Sciences industry. Our goal is to sustainably expand our customer base across Singapore, Hong Kong and South East Asia.

How you’ll make impact

n Acquiring new clients – You are a hunter, and your strategic mindset enables you to acquire new customers for Zühlke, solidify our market position, and identify up- and cross-selling opportunities. You introduce Zühlke to key decision maker and senior-level executives at potential clients and manage the initial stages of client engagement, ensuring that prospects understand the benefits of Zühlke. You present tailored solutions, drive the sales cycle from lead generation to deal closure, and ensure a smooth handover to delivery teams while focusing on achieving revenue growth.

n Networking – you nurture a network of contacts, build long-term relationships with decision-makers, and attend industry events to enhance Zühlke's visibility and identify business opportunities.

n Inspiring – as Zühlke's ambassador, you position the company as a trusted partner, spot market trends, generate leads through strategic outreach, and engage potential clients by showcasing Zühlke’s value and capabilities. You stay ahead of industry developments and client challenges, providing valuable insights to internal teams to refine service offerings and ensure they stay competitive and aligned with market demands.

n Collaboration & Internal Communication – You collaborate closely with internal stakeholders, including marketing, delivery, and leadership teams, to ensure that sales efforts are aligned with the overall business strategy. Regularly communicate progress, challenges, and opportunities to senior leadership, ensuring transparency and alignment.

n Mentor and coach more junior team members, helping them grow their business development, consultative sales and client management skills.

What’s important to us

n Domain expertise in Pharma, Biotech and/or Life Sciences industry.

n Active network of executive level contacts within the Singapore and/or Hong Kong.

n Proven track record of achieving/exceeding sales quota.

n Proven professional experience selling data/AI, digital service offerings and software development projects. You have several years of experience in a comparable role with responsibilities in account management, market development and sales of digital service offerings.

n Proven complex sales skills – You bring extensive experience in consultative selling of IT services, showcasing a proven track record of winning complex sales over several years.

n Significant experience influencing C-suite decision-makers

n Formal sales training such as SPIN, Miller Heiman, etc. combined with practical application is highly advantageous

n Tech-savvy – You have a keen interest in technology and implementation-related issues.

n Fluent Communication in English (proficient in both written and spoken communication) – knowing Chinese or Cantonese is a plus.

n Your communication skills enable you to identify customer needs and develop convincing offers together with colleagues from other business areas.

n You have strong business acumen combined with entrepreneurial spirit.

n Exemplary work ethic with proven capability to perform effectively both independently and collaboratively within a team environment.

n You possess a degree, preferably in the business or technology field.

n An understanding of Agile Methodology is preferred

n This is an individual contributor role.

n This position can be based in Singapore or Hong Kong.

• MNC
• Industry Leader
• Permanent Position
• Proven sales experience in Food/FMCG industry
• Experience within Bakery / Pastry division preferred

Our client, a leading player in the food industry, known for innovation, excellence, and growth. They are looking for motivated professionals at different stages of their careers to join the company. Whether you are an aspiring Sales Executive or an experienced Sales Manager, we have exciting opportunities for you!

RESPONSIBILITIES:

Identify and Develop New Business Opportunities

• Prospect for potential new clients and turn this into increased business.
• Identify and pursue sales leads, pitch products and services to new clients, and maintain a good working relationship with new contacts.

Maintain and Grow Existing Accounts

• Manage and grow existing client relationships, ensuring customer satisfaction and retention.
• Develop strategies to increase sales within the existing customer base.

Sales Planning and Execution

• Develop and execute sales plans to meet or exceed sales targets.
• Prepare and deliver presentations on products and services to potential clients.
• Conduct market research to identify selling possibilities and evaluate customer needs.

REQUIREMENTS:

• Diploma / Bachelor’s degree in Business, Marketing, or a related field is preferred.
• Proven experience as a Sales Manager in the food industry or a related field.
• Strong knowledge of sales principles, methods, and techniques.
• Ability to build and maintain strong relationships with clients.
• Self-motivated with a results-driven approach.
• Proficiency in CRM software and MS Office.

OTHER INFORMATION:

• Location: West
• Working hours: Monday to Friday, Office Hours
• Salary: Salary will commensurate according to experience & qualifications.
• The Company strives to achieve employee satisfaction and provides a conducive working environment, attractive incentives, and remuneration to all staff.

HOW TO APPLY:

Interested candidate, please submit your updated resume in MS WORD Format to Florence Pang Rou Jing (R23118044) :

Email – [email protected]

or reach out to your Friendly Consultant, Florence at WhatsApp 8655 6810 (text message only) for a confidential discussion.

Please click “Apply Now” button to submit.

Please indicate the below information in your resume:

• Current & Expected salary

• Reason(s) for leaving

• Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence. By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

Job Scope:-

• To achieve set fundraising targets through planning and implementation of assigned fund-raising events and campaigns.
• To manage key donor accounts, primarily individuals, churches, schools and the general public. This role involves regular communications, tracking donations and development of the donor engagement plan.
• To support Manager in strategizing evaluating and developing plans to build donor and volunteer networks, engagement and relationships
• To analyse donation data to enhance engagement strategies
• To research and identify donor prospects
• To help develop messaging angles and approaches of fundraising appeals
• To analyse data on campaign performances and donor data with the view to enhance donation, relationships and partnership outcomes

Job Requirements:

• Min Bachelor's degree in a related field
• Min 2 years experience in social service / healthcare / non profit setting
• Strong communication and interpersonal skills
• Able to start work immediately or within a short notice

Interested candidates do submit your application to [email protected]

Attn: Wendy Khoo Hui Wen (R1761665)

Recruit Express Pte Ltd (99C4599)

Responsibilities:

• Provide technical guidance on Process Safety Programs for all Asia plants. Advise and assist Site Leaders, Project Managers and EHS Representatives to ensure that the sites operate within company process safety policies, procedures, and performance standards.
• Drive the development, execution and continuous improvement effort of policies and technical guidelines associated with the Process Safety Program elements to assure compliance
• Continually work with Global/ Asia Process Safety Team to improve the Corporate Process Safety Program Procedures and provide guidance on site-specific procedures, as necessary.
• Facilitate process safety incident investigations and Root-Cause Analysis (RCA) sessions.
• Collaborate with the Site Operations leadership and engineers to scope and prioritize capital improvement projects to improve process safety.
• Provide training for the corporate Process Safety Programs to the Asia Site employees (as required).

Requirements:

• Degree in Engineering
• At least 7 years’ EHS work experience in the chemical, electronic or pharmaceutical industry with experience in leading teams in site wide projects. Managerial experience will be an advantage.
• Demonstrated experience in Process Safety Management (PSM) programs in a chemical manufacturing environment and knowledge of independent engineering standards (e.g., ANSI, ASME, etc.) with an emphasis on Process Safety Elements and Risk Management program element will be an advantage.

Account Manager:

Kerwin Tan Kai Bin (R1331624)

[email protected]

EA16S8107

Leading ongoing reviews of business processes and developing optimization strategies for Target Operating Models, BRDs, User Stories, Test Case.

Experience in Data Analysis and any data tracing through multiple systems front to back would be highly beneficial, Excellent analytical and problem-solving skills

Location: Belfast & London & Singapore

Responsibilities

• Evaluating front to back control processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions with SME’s and other inputs.
• Leading ongoing reviews of business processes and developing optimization strategies for Target Operating Models, BRDs, User Stories, Test Case.
• Conducting meetings and presentations to share ideas and findings.
• Identifying, communicating ,processes , documenting, and analysing business requirements against risk through process discovery and managing these through to completion/escalation
• Respecting and demonstrating consideration for the firm's reputation and safeguarding, compliance
• Law, policy , managing and reporting control issues with transparency.

Qualifications/ Skills:

• Experienceon futures/ finance and Options products and Clearing industry
• Experienceof Operations, processbusinesses/ functions in an Investment Banking environment beneficial
• Experience in Data Analysis and any data tracing through multiple systems front to back would be highly beneficial, Excellent analytical and problem-solving skills
• Have experience of leading User Acceptance Testing (UAT) projects, including overseeing the development & implementation of the UAT test plan, scripts and tools using the detailed functional requirements document.
• Inquisitive mind set and willing to work outside your comfort zone in either skills, time or location
• (Belfast & London & Singapore)
• Strong communication and written skills
• Excellent Excel, PowerPoint and process mapping skillsets

Send your V to [email protected]

Responsibilities

- To develop and maintain strong, long-term relationships with key corporate and maritime clients.

- To identify new business opportunities with existing accounts by collaborating with clients to develop corporate healthcare solutions to meet their evolving needs, including upselling or cross-selling additional services.

- To actively manage and track the end-to-end sales cycle of opportunities from lead generation to deal closing and contracting, including maintaining an up-to-date sales pipeline and disciplined process of client relationship management.

- To ensure smooth and timely delivery of commercial projects from deployment planning to on-the-ground execution, working closely with internal teams such as operations, procurement, technology, finance, and HR.

- Support acquisition of new clients by working closely with Chief Corporate Development Officer to engage and cultivate potential accounts.

Requirement

- Bachelor degree in Business Administration, Marketing, Healthcare Management, or related field

- Minimum of 8 years of experience in business development, sales operations, or a related role, preferably within the healthcare sector

- Strategic thinker with strong problem-solving skills and the ability to adapt to a rapidly changing environment

- Knowledge of the Maritime sector and its health and safety regulations is a plus

Interested candidates please send in your resume to:

[email protected]

EA Personnel: Valerie Yong Kian Fung

CEI No.: R1103704

Recruit Express Pte Ltd, EA License No.: 99C4599

Company Highlights:

• People-oriented and friendly working environment.

• A leader in motor and commercial vehicle trade, car rental, taxi/private-hire services, fuel marketing, and electricity supply for corporate and residential markets.

• Join us to shape our services and grow into a future senior management role!

• Working hours: Mon to Fri, 830am-6pm, company car provided can drive home

Customer Relationship Manager

Job scope:

1. Resolve Issues: Act as a liaison to address disputes, operational challenges, and emergencies effectively, minimizing impact on drivers and customers.

2. Enhance Customer Experience: Handle inquiries, complaints, and concerns promptly while fostering satisfaction and loyalty through good relationships.

3. Support Drivers: Assist with onboarding new drivers, ensuring clarity on company policies and retention strategies.

4. Analyze & Improve: Monitor customer feedback and satisfaction trends, providing actionable insights to management for service enhancements.

5. Collaborate & Report: Work with internal teams to align strategies, maintain accurate records, and deliver performance reports to drive business success.

Requirements:

1. Friendly, team player with good problem-solving skills.

2. Experience in the car leasing industry.

3. Diploma or higher qualification in any field.

If you are interested in this opportunity, submit your application now to winnie.chen(at)manpower.com.sg find out more about this position. Thank you.

• Salary: $7,000 - $10,000 + 14-15 Days AL + Bonus
• 5 Working Days, 9am-6pm
• Changi South (Between Tanah Merah / Simei / Expo MRT)

General

1. Support Head of Engineering in training and developing the engineers on technical matters, including handling and operating all broadcast equipment.
2. Assist with engineering technical tasks to ensure smooth running of daily engineering operations.
3. Establish an SOP for Site Survey and prepare Production and Technical Integration Layout Plan. To review and make relevant updates as required for process improvement.
4. Implement design and make permanent layout for racks along with serial numbers and standard placing of panels.
5. Support Head of Engineering to improve and test system designs.
6. Support process of racks and kit standardization.
7. Collaborate with Head of Engineering to establish a process for equipment testing and preparation. To review and make relevant updates on a yearly basis for process improvement.
8. Ensure a process is in place for communication/escalation of technical problems on all projects.
9. Research technical development standards for present and new technologies. Provide technical support of the company's service to clients
10. Design the project template to cover the tasks needed for each project
11. Keep the project task updated for each project on hand.

Before Project

1. Review technical specifications of equipment and crew for quotation prepared by Sales Department.
2. Participate in client/contractor meetings and site recce when required.
3. Address clients’ technical queries prior to the project.
4. Expand list of equipment from quotation to a detailed list (to include all equipment needed).
5. Prepare Engineering book to include technical information regarding Router/Switcher I/O, Distribution assignments, cabin/room layouts etc. 17.Create a timeline for project preparation and set the targets. Adjust based on any changes subjected to availability of engineers at the base, shipping schedules, deliverables or scope of the projects.
6. Communicate with Equipment Planner, Warehouse and Engineering Department to monitor the project and ensure it is on the right track.
7. Check the equipment packing list and ensure that it matches the expanded list.
8. Sign off and approve the Packing List to be used for a project.
9. Prepare Production and Technical Integration Layout for each project with relevant technical information and ensure relevant parties receive it before project.

During Project

1. Be part of the Support Team during project by monitoring the support email and respond to communications received.

After Project

1. Conduct post-project evaluation on technical performance and issues encountered and suggest possible improvements for the next project.

Requirements

1. Degree qualified in Electrical / Communication / Broadcast Engineering or similar related field.
2. 10+ years of relevant work experience.
3. An expert in equipment and products used in broadcasting; for example, audio and vision mixers, radio communication products, cameras, and camera lens
4. Experienced in technical training for knowledge transfer

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Location: Raffles Place

Working hours: 8.30am – 5pm (Mon - Fri)

Responsibilities:

• Managing relationships and new business development with overseas corporations
• Maximizing profitability from portfolios assigned.
• Analyzing credit risk, documentation and setting up of credit facilities, and execution of transactions
• Coordinating with relevant divisions and departments, and other branches within our overseas network to provide wide range of global financial solution to customers.
• Other ad hoc duties assigned.

Interested applicants please send your resumes to [email protected]

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Location: Raffles Place

• Managing relationships and new business development with Japanese corporations
• Maximizing profitability from portfolios assigned.
• Analyzing credit risk, documentation and setting up of credit facilities, and execution of transactions
• Coordinating with relevant divisions and departments, and other branches within our overseas network to provide wide range of global financial solution to customers.

Interested applicants may email resume to [email protected]

Jessie Hoe Huey Miin (CEI Registration No: R1103861)

Recruit Express Pte Ltd (EA: 99C4599)

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Project Manager / Delivery Lead to support our client in Singapore which is a top global investment bank. The incumbent will play a critical role in delivery on the transformation program. He/She will work with product teams, technical leads, and vendor SMEs, and will have direct accountability in ensuring that business requirements are designed and implemented as per expectations.

Responsibilities:

• Lead the implementation of GPE platform, including successful integration of the platform with ecosystems.
• Leverage domain and technical expertise to set direction and drive project execution.
• Foresee and proactively address risks, issues, and dependencies.
• Work with business, operations, internal technology teams, and with vendor partners to ensure successful project delivery.
• Act as the primary liaison between the vendor and internal technology teams.
• Manage stakeholder expectations with respect to scope, deliverables, and timelines.
• Coordinate and facilitate routines to support delivery – E.g., kick-offs, status reviews, stakeholder meetings, change controls, tollgates, etc.
• Ensure execution and delivery meets stakeholder expectations in terms of the functionality, quality, timeline, and cost.
• Ensure Enterprise Change Management and other policy requirements for technology solutions are met for the epics/features delivered.
• Measure delivery, maturity, and performance and review the metrics to identify improvement opportunities.
• Partner with multiple, cross-functional stakeholders across GPS, GT&O and other teams to drive development of execution plans to enable realization of GPE strategies. Execution plans outline multi-year strategic outcomes (based on target state) and the activities required to support achievement of those outcomes.
• Summarize, create presentations, and present initiative-specific, compelling, executive-ready presentations conveying the strategy, business case, and recommendations to Senior and Executive Leadership across product, operations, technology, and compliance.

Requirements:

• Possess at least 4 – 6 years of Project Manager / Delivery lead related experience in the banking / financial domain
• Experience in the payments domain will be an advantage
• Finacle implementation and integration experience in a global bank setup is a plus.
• Good working knowledge of Agile methodologies, JIRA, and Defect management tools.
• Proven ability to lead agile teams and manage delivery of complex, integration projects in a matrix organization.
• Strong technology delivery capability and leadership from strategy alignment, solution design, E2E program/project delivery to problem solving.
• Remove impediments to the ability of the team to deliver and is keenly focused on the activities and progress of the Agile project team
• Experience working with product and service vendors, and with the onshore-offshore delivery model.
• Ability to drive senior level discussions with good communication skills.
• Ability to influence & work with regional and global partners/stakeholders to drive the program forward.
• Execution and result oriented. Aptitude for critical thinking, problem solving, and decision-making.

Roles and Responsibilities

• Manage team by providing guidance and support, identifying and addressing roadblocks, and fostering a sense of shared accountability to achieve shared goals
• Strategically procure containers and optimize their lifecycle management to ensure cost-effective and efficient operations
• Handle container procurement and delivery management and container procurement negotiation
• Oversee container production schedule and handle container delivery coordination to achieve on-time delivery
• Handle lease portfolio optimization including lease expiration management, portfolio optimization, contract analysis, process improvement, data analysis, and record keeping
• Keep track of financial operational performance including budget management, performance monitoring and reporting, as well as compliance and risk management
• Manage improvement on business process and system development
• Manage ad-hoc tasks and assignments as delegated by the Manager

Requirements

• Bachelor’s Degree in Business Administration, Management, or related fields
• Liner shipping experience in managing container procurement or related field highly advantageous
• Proficient in Google Workspace tools (Sheets/Docs/Slides) and MS Excel/Word/PowerPoint
• Strong interpersonal and written/verbal communication skills to communicate effectively with multicultural teams and internal/external parties
• Highly organized, able to prioritize tasks, manage time and deadlines, and multi-task effectively
• Detail-oriented, able to identify and analyze problems, develop solutions and make sound decisions
• Able to manage and motivate teams effectively
• Continuously open to learn and apply new technologies and methodologies to enhance business processes
• Experience in data tools such as Tableau and Looker preferred

We are seeking an experienced and customer-centric Assistant Manager (Loyalty Programme / Customer Experience / Partnership) with expertise in rewards programmes.

This role is critical in managing and optimizing our loyalty and rewards initiatives while building strategic partnerships to enhance customer satisfaction and engagement. The ideal candidate has a strong understanding of rewards programme design, operations, and customer experience management.

Key Responsibilities:

Loyalty and Rewards Programme Management

• Oversee the design, execution, and continuous improvement of loyalty and rewards programmes.
• Develop strategies to increase customer acquisition, retention, and lifetime value through rewards.
• Analyse customer behaviour and preferences to refine rewards structures and offerings.
• Design innovative reward structures and benefits to attract and retain customers.
• Collaborate with cross-functional teams to integrate loyalty initiatives into the broader customer experience.
• Monitor programme performance and ensure alignment with business goals.
• Ensure programme operations run smoothly, including redemption processes and benefit fulfilment.

Customer Experience / CRM Focus

• Map and enhance the customer journey across all loyalty programme touchpoints.
• Develop and execute CRM strategies to drive customer acquisition, engagement, and retention
• Ensure a seamless and consistent experience across all CRM and loyalty programme channels.
• Identify customer pain points and implement solutions to improve overall experience.
• Use data insights and feedback to personalize the rewards experience for different customer segments.
• Work closely with internal teams to ensure rewards and loyalty elements align with broader CX strategies.

Partnership Development and Management

• Identify and secure strategic partnerships to expand rewards and benefits for programme members.
• Negotiate terms and maintain strong relationships with partners to ensure mutual success.
• Manage the integration of partner offerings into the loyalty programme and oversee joint campaigns.
• Work with partners to develop co-marketing initiatives that drive engagement and growth.
• Regularly evaluate partnership performance and propose enhancements or new collaborations.
• Monitor and evaluate the impact of partnerships on customer satisfaction and business objectives.

Data Analysis and Reporting

• Track and analyze KPIs such as programme participation, redemption rates, and partnership ROI.
• Create detailed reports and insights to inform senior management and stakeholders.
• Use predictive analytics to identify trends and opportunities for programme growth.

Qualifications / Requirements

• Bachelor’s degree in Marketing, Business, Communications, or a related field.
• 3-5 years of experience in CRM, loyalty programme management, or partnership marketing..
• Familiarity with loyalty programme management systems and analytics tools.
• Strong data analysis and reporting skills using Excel, Power BI, or Tableau.
• Strategic thinker with a customer-centric mindset.
• Strong communication and interpersonal skills for partnership development.
• Proven ability to manage multiple projects and meet tight deadlines.
• Analytical and detail-oriented approach to problem-solving.
• Collaborative team player with leadership potential.

Why Caring Skin:

At Caring Skin, we are committed to being a good company that creates great value, impacts lives with our high-quality skin care solution, and being the place of choice for customers and employees.

We believe great service starts from supporting our colleagues well. We care for one another like a family. We take pride in our work and want to continue doing good.

By joining Caring Skin, you can make a difference in the lives of others with the potential you can bring to the team, and through our holistic skincare solution.

Join Our Team at Caring Skin - A Certified Great Place to Work!

Are you looking for an exciting opportunity to grow your career in a company that truly values its employees? Caring Skin is a certified Great Place to Work, and we're searching for talented individuals like you to join our dynamic team!

Why You'll Love Working Here:

Certified Great Place to Work: We're proud to be recognized for our outstanding workplace culture, where employee satisfaction and happiness are our top priorities.

Collaborative Environment: Our team thrives on collaboration and innovation. You'll have the chance to work with some of the brightest minds in the industry.

Professional Development: We believe in continuous learning and growth. Enjoy access to various training programs, workshops, and mentorship opportunities.

Work-Life Balance: We understand the importance of balance. We aim to help employees harmonize their professional responsibilities with personal commitments, ensuring a fulfilling life at work and home.

Employee Benefits: Competitive salary packages, comprehensive health benefits, wellness programs, and more.

Interested applicants are invited to send an updated resume to HR or click Apply Now.

You may also Text to 8779 0917.

Company’s Profile

Our client is an international technology and engineering company that specialises in providing innovative solutions to their esteemed clients. They are dedicated to quality delivery standards with thousands of engineers globally supporting projects. They have an international presence worldwide and are looking out for Senior and Experienced System Managers to join their team and contribute to their ongoing success.

Location: AMK/Bukit Merah/Science Park

Working hours: Monday to Friday, Standard Office Hours

Responsibilities:

• Provide technical consultancy advice on system configuration and overall design
• Implement system infra expansion design and configure Monitor System Performance
• Assist clients to verify, isolate and provide a temporary work around for the incident/problem logged.
• Resolve system incident/ problem onsite.
• Escalate unsolvable problems and service requests to the System or Software Engineer and report escalations to Operation/ Project Manager.
• Generate relevant administrative records and reports.
• Apply operating system updates, patches, and configuration changes.
• Upkeep and maintain configuration of the system.
• Contacting OEM/Vendor/subcontractor for technical support.

Requirements:

• Min. Diploma / Degree in Computer Science, Computer Engineering or equivalent
• Min. 4-7 years working experience as a System engineer in operations environment.
• Good grasp of technical skills (System) and Infra system design.
• Keen sense of urgency for service performance issues.
• Able to handle demanding service response and recovery turnaround.
• Able to manage daily support tasks to meet stringent SLA requirements.
• Past working experience in Cloud environment is an advantage
• ITIL certification will be an added advantage.
• Good knowledge of Windows Server OS 2019, Active Directory/DNS, HYPER-V and/or VMWARE ESXi

Your recruiter for this job: WhatsApp Celine @ 6421 4966 for a quicker response.

Connect with me on LinkedIn: www.linkedin.com/in/your-recruiter-celine-chan

Celine Chan | R21103433

Talentsis Pte Ltd | EA No: 20C0312

Role and Responsibilities:

• Full P&L Responsibility: Oversee profit and loss, ensuring financial health.
• Cost Efficiency and Yield Optimization: Select ships with optimal intake and speed to balance volume prospects and port dues.
  Monitor daily bunker consumption to ensure alignment with Time Charter Description (TCD) and compare with similar ships.
• Port and Terminal Management: Secure berth windows and negotiate terminal contracts, including discounts and volume incentives.
• Indirect Cost Management: Understand and manage all indirect costs.
• Claims Management: Handle cargo, container, and vessel damage claims, consulting with the legal team as needed.
• Trade Route Strategy: Analyze market demand and supply to strategize existing and new trade routes.
  Collaborate with the marketing department to consolidate customer needs and maintain trade statistics.
  Monitor competitor activities and market tonnage to adjust utilization and pricing strategies.
• Service Expansion: Enhance service coverage through own deployment or slot swaps.
  Maintain high vessel schedule integrity and provide timely updates to customers.
• Revenue Improvement: Manage space and cargo selection for optimal yield.
  Develop structured deals and manage open slots.
  Collaborate with the marketing team on customer deals and tender exercises.
  Implement rate adjustments (GRI, RR, CBR) in line with cost increases.
  Coordinate rate quotations and filings with the marketing department.
• Agency Management: Oversee vessel operations, cargo bookings, and customer relationships across service rotations.
• Client Relations: Actively engage with key clients, especially during operational crises.
  Support business development by reviewing trade route viability and conducting feasibility studies for new services.
• Crisis Management: Quickly navigate operational or business crises with effective decision-making and communication.
• Relationship Building: Maintain professional relationships with clients, port operators, and business partners.
• Market Awareness: Stay informed about the changing business environment through various feedback channels.
• Leadership: Lead and coordinate with departments such as sales, customer service, chartering, operations, legal, finance, and credit control to achieve objectives.

Requirements:

• Bachelor’s degree in maritime business or business management.
• At least 7 years of experience in the shipping industry, specifically in trade.
• Effective communication and interpersonal skills for collaboration with colleagues and stakeholders.
• Ability to travel overseas and work after office hours to maintain relationships with key clients and support local agents.
• Independent and result-oriented mindset.
• Strategic thinking capabilities.
• Strong analytical skills to assess situations, systems, and problems.
• Quick decision-making abilities based on gathered information and data.
• Adaptability to work in a fast-paced and dynamic environment.
• Strong leadership qualities.
• Proficiency in English, both verbal and written.

Interested candidates who wish to apply for the above positions, please click "Apply now"

We regret that only shortlisted candidates will be notified.

JAC Recruitment Pte. Ltd.

EA License No: 90C3026

EA Personnel No: R23113652

EA Personnel Name: Wong Yi Lei

The Singapore Scout Association

The Singapore Scout Association was established in 1910 with the mission of educating young people, through a value system based on the Scout Promise and Scout Law, to help build a better world where people are self-fulfilled as individuals and play a constructive role in society.

By always doing their best in whatever they do, Scouts use the outdoors as the platform for learning and development. Together with an established system of programmes that not only develops youths, but also many of the adult leaders that support our youth programmes, Scouts all over the world see learning and improving as an essential ongoing process that never ends.

Duties and Responsibilities:

1. Manage recruitment, onboarding, and offboarding processes.
2. Maintain accurate HR records and manage HR software.
3. Coordinate staff training, development programs, and cohesion events.
4. Provide guidance on HR policies, performance reviews, and development plans.
5. Prepare HR reports and collaborate on policy implementation.
6. Support volunteer recruitment, induction, and deployment.
7. Maintain volunteer records and ensure policy alignment.
8. Coordinate recognition events and manage volunteer applications.
9. Facilitate meetings and ensure completion of mandatory training for volunteers.

Desirable Attributes & Qualifications:

• Diploma or Degree in relevant field
• At least 3 years experience in HR
• Good interpersonal skills with positive mindset
• Proficient in spoken and written English
• Proficient in MS Office (Excel, Word) and Google applications
• Demonstrates initiative and is meticulous
• A team player

Expected Salary

$3,000 - $3,500

Working Days

Tuesday to Saturday

POSITION SUMMARY

Manager, Project Management, RM Ops, APEC role will be the Project Lead for the APEC Business Intelligence Platform (PEAK) – a data, analysis and reporting solution for On-property and Above Property Consumer Operations Stakeholders in Asia Pacific Excluding China Region. The role will be responsible for technical and analytical support required in collaboration with external vendors to build the BI Platform, the role will include, but not limited to, Data ETL, Module framework, Dashboard Design & Build, User Testing & Training Material Development. The role will also drive and execute initiatives that help through ongoing enhancements and On/Above Property Execution.

In addition, will collaborate with the Director, Performance Analysis, and Sr. Director, APEC Revenue Management Operations.

CANDIDATE PROFILE

Education & Experience

• Bachelor’s degree from an accredited university in Business Administration, Hotel Management, or a quantitative discipline (finance, computer science, operations research, economics, mathematics, statistics, etc.)
• Min 5-7 years of relevant professional experience demonstrating progressive career growth and a pattern of exceptional performance
• Preferred: Working experience in Revenue Management/Sales/Marketing/Loyalty Programming domains or Travel & Hospitality industry

Skills and Knowledge

• Demonstrates a strong analytical ability, with knowledge of financial analysis, quantitative analysis, statistical tools and economic concepts
• Strength in strategic planning, and data storytelling to help communicate key insights and strategies to Senior leadership in a clear, simple, and succinct manner
• Ability to digest large volumes of complex data/information, translate it into insights and actionable strategies for the discipline - to facilitate executive decision making
• Ability to work both as a team member and a team leader to achieve results in a teamwork environment
• Strong organizational and time management skills and proven ability to handle multi-task assignments
• Strong relationship and project management skills with the ability to independently manage multiple projects (data specifications, deadlines, and project requirements)
• Excellent command of the English language; with interpersonal, written and oral communication skills and the expertise of developing corporate communication for senior leadership

Technical skills and experience:

• Strong data analysis skills, including querying and manipulation of large quantities of data.
• Advanced skills in Microsoft Excel, Power Query, Power BI
• Working with SQL querying on databases (i.e. Snowflake cloud databases)

CORE WORK ACTIVITIES

• Provide support and maintain Regional dashboards, tools and reports used in data analysis and performance management
• Provide monthly analysis and executive communication to key Global & Regional Stakeholders, including but not limited to Topline Performance Updates and Market Share Trends
• Develop analytical approaches to support all key business processes throughout the year
• Develop measurement techniques to evaluate the effectiveness of performance-related initiatives
• Monitor, evaluate and contribute to the enhancement of the effectiveness of the revenue management systems and revenue management efforts
• Special projects, including ad hoc requests for information, analysis and recommendations relative to Revenue Management initiatives

MANAGEMENT COMPETENCIES

Leadership

• Adaptability - Maintains performance level under pressure or when experiencing changes or challenges in the workplace.
• Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
• Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action.
• Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

• Building and Contributing to Teams - Participates as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members.
• Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
• Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.

Building Relationships

• Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
• Customer Relationships - Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company’s service standards.
• Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

• Talent Management - Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

• Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
• Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges.
• Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges.
• Analysis-The ability to analyze and summarize detailed data and make recommendations. Included is the creation and maintenance of spreadsheets for storing data.
• Deductive Analysis-Interpreting numeric information within the context of business problems, accurately and/or appropriately combining available data for computation or interpretation.
• Inferential Analysis-Using trends and analysis to predict or project beyond presented information, making business-related decisions on the basis of available data, forming recommendations based on interpretation of data.
• Computer Skills-The willingness to learn and ability to use computer systems and software packages to input, access, modify, store, or output information or to execute programs and analyses. This includes the ability to enter and retrieve data from computer systems using a keyboard, mouse, or trackball.
• Basic Competencies - Fundamental competencies required for accomplishing basic work activities.
• Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
• Mathematical Reasoning - Adds, subtracts, multiplies, or divides quickly, correctly, and in a way that allows one to solve work-related issues.
• Oral Comprehension - Listens to and understands information and ideas presented through spoken words and sentences.
• Reading Comprehension – Understands written sentences and paragraphs in work related documents.
• Writing - Communicates effectively in writing as appropriate for the needs of the audience.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

• Lead product management to achieve business plan objectives, focusing on sales, profitability, and sustainability.
• Develop and establish systems to ensure a professional approach to business operations, with an emphasis on the textile product sector.
• Drive marketing initiatives through thorough research, strategic planning, and effective implementation.

Key Requirements:

• Demonstrated experience in product management.
• Capability to handle multiple initiatives, programs, and collaborations with regional sales teams and internal stakeholders.
• A strong passion for innovation, coupled with excellent written and verbal communication skills.
• Bachelor’s Degree in Business Administration or a related field.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

ABOUT SEMBCORP INDUSTRIES

Sembcorp Industries (Sembcorp) is a leading energy and urban solutions provider, led by its purpose to drive energy transition. Headquartered in Singapore, Sembcorp delivers sustainable solutions to support energy transition and urban development by leveraging it sector expertise and global track record.

For more information, please visit www.sembcorp.com

Responsibilities:

• Develop suitable subcontract conditions for specific project requirements
• Prepare project budgeting and costing reports
• Responsible in cost estimating, quantity take off, claims preparation, variations and final accounts.
• Review of contracts, prepare tender & contract documentations, tender analyses & reporting, measurement etc
• Review sub-contractors claims and materials on site
• Standardize all agreements (e.g. subcontracts and joint ventures) with alignment to contract policy.

Requirements:

• Degree in Building/ Construction Management/ Quantity Surveying or its equivalent.
• Minimum 4 -10 years of relevant experience in construction/ FM industry.
• Strong in arbitration and negotiation skills.
• Good understanding & knowledge of contracts law and its application.
• Preferably well versed in various form of contracts such as PSSCOC, SIA and FIDIC as well as other international form of contracts.
• Strong communication and presentation skills.
• Due to the sensitive work nature, only Singaporean applicants will be considered.

At Sembcorp, our shared corporate behaviours underpin all the work that we do in building a sustainable future:

Institution-first Mindset – Put the interest of the Group ahead of individual interests.

Collaboration – Deliver through collaborating across markets, businesses, and functions.

Accountability – Hold team and self-accountable to deliver on our commitments.