The Opportunity

• Adecco is partnering with a leading bank to look for a Campaign & Event Manager
• Focus: Marketing activation and engagement opportunities
• Salary between $4,000 - $7,000 depending on relevant campaign management experience
• Location: CBD
• Start in Jan 2025, 12 months contract

Job scope

As part of the Regional SME & Midcap marketing team, you are embedded with the sales and product business teams to translate business priorities into an actionable communication strategy for the segment. It will be in your scope to drive and execute marketing activations and engagement opportunities to prospect, upsell and cross-sell. You will play an important multi-functional role to drive engagement across thematics like Sustainability, Digitalisation and Regional Connectivity, bringing our life the brand promise of “Growing your business is our business, add our strength to yours”.

You need to plan and operationalise SME marketing activations across IBG led thematic & “Whole of Govt” engagement initiatives (Sustainability, Regional Connectivity, Digitalisation etc) and support Midcap marketing engagements (but not limited to):
• Develop and drive activation/ event execution: From pre-event planning to post event evaluation, across all logistics & administrative tasks. – With consideration to drive awareness to conversion
• Partner closely with content team to generate articles and videos to amplify initatives and events, enhancing thought leadership and client engagements.
• Manage day-to-day stakeholder management to bring to life the various marketing & engagement initiatives
• Partner closely with business and relationship managers to support their revenue targets (Also ensuring that the communications and positioning is aligned to meet targets)
• Delivering to the KPIs; RSVP, click-through, reach, leads, conversions (but not limited to) - Define and develop a measured approach to the agreed business outcomes
• Co-develop launch and/or engagement plans with our partners (Both physical and online events)
• Have an omnichannel execution plan to include - ATL, BTL and PR in partnership with our Group Strategic Marketing Communications team
• Develop best practice in activation marketing to share with in-country marketing teams - India, Indonesia, China, Taiwan and Hong Kong

Requirements:
• Bachelor’s degree with a minimum of 3 years’ experience in a brand marketing, digital marketing or in similar environments
• Have a problem solving, data-driven mindset, developing cohesive programs to scale, while having the ability to understand the larger business outcomes (for the near and long term)
• Strong skills in communications, brand, product, project management and ability to develop and execution on commercialisation plans
• Have had previous successful initiatives in achieving targets while working with creative and media agencies
• Be an effective stakeholder to be highly collaborative and execute seamlessly of cross-functional initiatives
• Ability to work effectively in a fast-paced environment and multitask
• Highly adaptable and learn quickly from feedback to respond with prompt solutions to demonstrate the dynamic evolution required
• A self-starter that is decisive, have a positive attitude while having a keen eye to detail
• Be an active team member in the SME regional marketing team and to the extended IBG regional team
• Foster excellent relationships across the cross functional teams to support collaboration efforts
• Strong organizational skills and attention to detail with excellent communication and interpersonal abilities.
• Enthusiasm for learning and a passion for the events management

Next Step

• We could contact you in the soonest time if you directly send your resume to: [email protected]
• Email Topic: Apply Campaign & Event Manager
• We regret to inform that only shortlisted candidates will be contacted

Amos Tan Jun Han
EA Licence Number: 91C2918
Personnel Registration Number: R23113385

Marketing (Digital) Manager

• Working Days: Mon-Fri
• Working Timing: 09.00 - 06.00
• Working Location: Paya Lebar
• Starting Salary: $5,000 -$8,000

Key Responsibilities:

• Develop and implement strategic marketing plans to achieve company objectives and targets.
• Conduct market research and analysis to identify trends, opportunities, and competitive positioning.
• Collaborate with product management and sales teams to develop marketing collateral, sales tools, and promotional materials.
• Manage digital marketing efforts, including website optimization, email campaigns, SEO/SEM, and social media marketing.
• Oversee the creation and distribution of compelling content across multiple platforms, including blog posts, whitepapers, case studies, and videos.
• Measure and analyse marketing performance metrics to track ROI and optimize campaign effectiveness.
• Stay updated on industry trends and best practices to continually improve marketing strategies and tactics.
• Lead, mentor, and develop a high-performing marketing team to achieve departmental goals and objectives.
• Contribute to strategic decisions around the future direction of company’s products.

Requirements:

• Bachelor degree in Marketing, Business Administration, or related field.
• 3 years of experience in marketing roles, with a proven track record of success in developing and executing marketing strategies.
• Strong understanding of digital marketing channels and tools, including Google Analytics, CRM software, and marketing automation platforms.
• Up-to-date with the latest trends and best practices in online marketing and measurement

Whatsapp +6588278652 (Hym)

Goh Hym Yien Reg No: R24121939

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

RESPONSIBILITIES:

• Proactively investigate, negotiate and resolve claims regardless of its complexity.
• Provide technical expertise to the Financial Line claims team in Asia.
• Ensure claims are handled within authority limits and in adherence with internal guideline.
• Understanding of relevant legal processes and procedures and litigation management.
• To manage brokers, clients and relevant stakeholders
• To negotiate and deal with contentious situations

REQUIREMENTS:

• Degree holder
• Legal background is an advantage
• Direct experience in handling different classes of Financial Lines/Casualty claims
• 5-7 years related working experience
• Strong knowledge of insurance industry and claims processes
• Experience in handling legal cases
• Able to work independently

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.
EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Job Description

1. Provide Facial and Body Wellness service

2. Provide Female Health and Wellness service

3. Customer service

Requirements

1. Degree or equivalent in relevant field

2. At least 5 years relevant experience

3. At least 2 years local Singapore experience

4. Very good communications skills

Responsibilities:

• Develop and execute pricing strategies that align with the business objectives of the Consumer Group
• Utilize data analytics and conduct thorough analysis of market trends, competitive positioning, and customer behaviour to identify opportunities and threats and recommend data-driven pricing decisions.
• Collaborate with cross-functional teams to optimize revenue through effective pricing structures, promotions and implement pricing models and mechanisms to drive profitability and market share.
• Conduct regular competitive analysis to ensure company's pricing remains competitive in the market and monitor industry trends and adjust pricing strategies accordingly.

Qualifications:

• Bachelor's degree
• Minimum of 8 years of experience in pricing strategy, revenue management, or a related role within the telecommunications or consumer services industry.
• Strategic thinker with the ability to translate data insights into actionable strategies.
• Strong analytical and problem-solving skills with proficiency in data analysis tools

Desired Skills and Experience:

• Experience with strategic pricing frameworks and methodologies.
• Strong quantitative skills and experience with data analysis.
• Experience with financial modelling

Roles & ResponsibilitiesOversees and manages daily operations of the outlet to ensure smooth operation and maintain quality standard of services including cleanliness and maintenance
Review staff roster to ensure adequate manpower for each outlet
Analyse inventory levels to propose purchases for the outlet
Monitor and report sales, quality and service performance of the outlet
Develop strategies to achieve sales targets according to customers' profiles
Plan operational budgets for the outlet
Coordinate crisis response and recovery activities in accordance with business continuity policies
Interview and train new staff
Communicate with Chef on guests’ requirements, and always maintain a close and professional working relationship with the kitchen
Assist in weekly scheduling of employees according to the labour guidelines and fluctuation in sales
Develop and review new and existing work processes and procedures in accordance with process improvement reviews
Propose to management on the initiatives for continuous improvement within the outlet
Analyse workplace performance and processes to identify opportunities for innovation, improved work practices and utilisation of emerging technology
Perform audit on staff adherence with the organisation's personal, food and beverage hygiene standards
Formulate SOP and implement the system and policies for efficient operations
Perform audit on staff adherence to the organisation's food waste management Standard Operating Procedures (SOPs)
Perform audit on staff's compliance with the organisation's Workplace Safety and Health (WSH) policies and procedures
Perform audit on staff adherence to legislative requirements pertaining to handling and consumption of alcoholic beverages
Analyse current customers' profiles and preferences to provide targeted recommendations
Maintain a close and professional relationship with regular clientele
Deploy customer service standards within the outlet to drive organisation's customer experience goal
Recommend initiatives to minimise customer service performance gaps
Monitor quality and consistency to ensure customer satisfaction and respond proactively to prevent and resolve customer service situation
Implement customer loyalty strategies
Monitor team's compliance with the organisation's personal, food and beverage hygiene standards
Monitor team's adherence to the organisation's food waste management Standard Operating Procedures (SOPs) & Workplace Safety and Health (WSH) policies and procedures

Overview*

The Care Manager supports and works within Alexandra Hospital, and collaborates with patient’s care team, community service providers, government agencies, and multi-disciplinary hospital and healthcare teams to provide coordination and continuity of patient care across the healthcare continuum; to support patients and their family members in navigating their healthcare journey with Alexandra Hospital within the Queenstown community.

Job Responsibilities*

You will be responsible for the following:

• Attending to medical queries received via a 24/7 integrated telephone hotline that forms a network for triaging patients, and provides an avenue to caregivers and community partners to connect with Alexandra Hospital for information relating to the health and well-being of patients and clients within Queenstown community.
• Ensures that the medical query is escalated to the appropriate medical provider and follows up with proper case closure
• Performs triaging for transitional care referrals and right sites care to other external providers when necessary
• Triage and assess patient's medical-nursing, psycho-social, functional status and daily activity needs; as well as their existing support system availability upon enrolment into programme.
• Provide guidance and assistance to Care Manager Associates in escalation of complex medical calls or referrals triaging when needed.
• Implement appropriate care coordination and transitional case management; and evaluate the outcomes accordingly.
• Synthesize assessment information to prioritize care needs and develop care plan and goals together with patient and/ or family/caregiver; with discussion with patient’s care team as well as community partners involved( if any).
• Work in partnership with patients and families/caregivers on the various ranges of services and available options in the patient’s community. Coordinate and follow up referrals outcome accordingly and in a timely manner.
• Adopt a multi-disciplinary approach with focus on coordination support. Make connections with transitional partners to facilitate support and assistance for individual to address social and health issue
• Conduct follow-up via phone calls and/ or home visits to ensure smooth coping of patients and caregivers.
• Promote and guide positive changes in patient’s lifestyle in the community.
• Monitor patient’s general medical condition during home visit and report to patient’s Principal Physician or primary care provider and/or community partner where necessary.
• Educate and promote advanced care planning, assist patients and their families/caregivers in planning for and improving end of life care, ensuring that choices are reflected in personalized care plans.
• Document assessments, plans, and outcomes promptly and accurately in the relevant system.
• Maintain high level contact with step-down facilities.
• Advocate for patients and their families/caregivers; and form strong relationships with community partners in order to work in the patient’s best interests.
• Participate in activities that contribute towards the improvement of patient care, including professional development sessions to develop relevant areas of knowledge, skills and attitudes.
• Participate in projects and/or community events organized by Alexandra Hospital or partners within Queenstown community.
• Any other duties as assigned by Reporting Officer.

Requirements*

• Degree or equivalent professional qualifications in Nursing, Social Work or Allied Health profession.
• 3 – 5 years of experience in healthcare settings is preferred.
• Knowledge in geriatric and community care will be an advantage.
• Ability to perform 24/7 shift work is required for this role.
• Strong team-player, with natural ability to interact with healthcare staff and community partners of all levels.
• Organised, analytical, able to fit different pieces of the puzzle together.
• Pleasant disposition, approachable, with strong interpersonal and relational skills.
• Good verbal and written communication skills. Ability to use local languages and dialects will be an advantage, especially coupled with experience interacting with and managing patients and caregivers.
• Independent worker, with strong initiative.
• Comfortable with ambiguity, unchartered territory, enjoy challenges and problem solving. Enjoys continuous improvements and embrace changes to actualize new initiatives.
• Equipped with basic computer skills in MS Words, Excel and PowerPoint.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Role Summary:

• Lead and oversee BIM and VDC processes across all disciplines, ensuring technical excellence and fulfillment of project and contract requirements. Drive collaboration and digital delivery innovation to meet client expectations and project objectives.

Responsibilities:

• Develop and manage BIM Execution Plans (BEP) to ensure alignment with project and contract requirements。
• Facilitate and lead Integrated Concurrent Engineering (ICE) sessions with stakeholders to address design and coordination challenges.
• Oversee modeling, clash detection, and advanced digital workflows, such as automation in clash detection, using data analytics for project insights, to optimize project outcomes.
• Manage team performance to meet project timelines and deliverables.
• Mentor and train the BIM and VDC team to enhance technical skills and ensure high-quality outcomes.
• Collaborate with project stakeholders to resolve technical issues and maintain alignment with project objectives.
• Review and refine digital workflows to ensure they align with evolving project needs.

Requirements:

• Bachelor's degree in Architecture, Civil Engineering, Building, or a related field.
• For Manager: At least 8 years of BIM and VDC experience with proven success in two full project cycles.
• For Deputy Manager: At least 6 years of BIM and VDC experience with proven success in two full project cycles.
• Specialist Diploma in BIM and VDC or related field and BIM Management Certificate.
• Accreditation in DDM Tier 2 or above, or equivalent qualifications and skills as outlined in the DDM accreditation criteria.
• Advanced proficiency in BIM and VDC software and tools, such as Revit, Navisworks, Dynamo, Tekla, Solidworks, Archicad, ACC, etc. and collaboration platforms.
• Formally trained in BIM and VDC software, with a demonstrated ability to lead and manage multidisciplinary teams and ICE sessions.

Job Summary

You will report to the Head of Department (HOD) and Community Programmes department to support overall adminstrative duties of the special project activities and assist with the management of programmes and services under Community Programmes.

Job Description

• Assist with the management and operations of Community programmes and services including the handling of external partners working with SATA CommHealth.
• Support the administrative functions of the various service initiatives including training, feedback management, service recognition and new projects
• Provide adminstrative support to Community Department (e.g. arrange for site visits for programms, strategic planning of programmes, carry out an efficient filling system and backing up for all programmes).
• Assist with the review of SOPs on an annual basis with proper documentation and enhance Community programmes and services
• Attend to all audits in an organized and systematic manner for funded programmes
• Handle Community Departments' purchases, work and manpower requisitions.
• Liaise with external stakeholders (eg. vendors) for quotation and arrange Preventive Maintenance on yearly basis
• Willing to conduct on-site visits to various sites where programmes are being conducted including adhoc Saturdays or weekends.
• Undertake any other appropriate duties when required by Community Department.

Job Requirements

• ITE Certification/Higher NITEC/A levels /O levels/Diploma in Business Adminstration.
• At least 2 years of experience in a call centre environment or customer service role
• Excellent interpersonal, organizational, and communication skills.
• Meticulous and detail-oriented.
• A good team player who is able to work independently.
• Flexibility to support the department as and when required.
• Required to travel between Chai Chee and Woodlands depending on Operational needs

Interested applicants are invited to send in their detailed resumes, stating current and expected salary via APPLY NOW.

Only shortlisted candidates will be notified.

As a Enterprise Sales Manager/Business Development Manager, you will play a critical role in growing revenue for Veracity’s ServiceNow Business Unit through new business development, territory development, close relationships with internal client development professionals and referral partners, and by expanding client relationships. In keeping with our entrepreneurial culture, you wake up ready to win and have a knack for building strong, sustainable business relationships. You are an ambassador for our challenger brand, a self-starting hunter eager to create your path and innovate with your teammates to achieve key business objectives.

A history of successfully selling services for SaaS platforms is essential, while a background in or understanding of ServiceNow will be a strong advantage, as a key part of your role is to be the trusted advisor for customers to gain the most business value from the ServiceNow platform. We deliver true enterprise value, you will need to be comfortable calling on a range of senior stakeholders, especially IT, Finance, Risk, HR and customer service. You have a solution selling or customer-centric selling background, with excellent written and verbal communication and influence skills, a history of exceeding sales targets, and a hunger to grow.

WHAT YOU WILL WORK ON

• Proactively and consistently build pipeline to meet or exceed your sales targets on a quarterly basis
• Develop and maintain effective relationships and communicate effectively with RGP and Veracity reps and key referral partners, to drive account penetration and sales growth.
• Conduct account planning and proactively seeks to bring innovative ideas and approaches to the client strategy.
• Initiate and attend a high volume of Consulting-related new business meetings per month.
• Engage in prospecting activities including participation in networking groups and professional organizations, direct email and phone outreach, and cross-selling existing relationships to generate sufficient leads.
• Leverage Consultant and employee networks into new relationships.
• Partner with subject matter experts and Practice Leaders throughout the sales process to shorten the sales cycle and effectively increase new business wins.
• Partner with subject matter experts and Practice Leaders on pitch material, proposals, meeting agendas and follow-up.
• Assist with successful project launch including attending project kick-off meetings and keeping in touch with clients to ensure satisfactory product delivery.
• Utilize CRM (Salesforce) to track and report activities and pipeline.
• Participate in the team’s “Net New” initiatives, such as market visibility events and related internal projects.
• Develop and maintain in-depth knowledge of products and services the Practice offers, industry trends, and competition
• Utilize existing sales and marketing collateral to prepare for new business presentations.
• Manage a pipeline, executes, and delivers against established KPIs and performance metrics.
• Attend regular sales and staff meetings.

WHAT YOU WILL BRING

• 5+ years of B2B sales/business development experience, selling Business and/or Digital Consulting services and solutions into senior level leaders at mid-large sized companies.
• Proven success in creating revenue within the professional services/consulting space.
• Excellent account planning, time management and demonstrated ability to advance a sales pipeline.
• Strong capacity for networking and generating lasting business relationships.
• Demonstrates an entrepreneurial spirit and a sense of urgency to achieve high performance goals.
• Experience in selling services for SaaS products such as ServiceNow, Sitecore, Microsoft, Salesforce, Digital Workplace Experience platforms, Customer Experience/Digital Marketing platforms, or Content Management Systems.
• Proven business development and selling experience with a consultative sales method.
• A positive attitude and team player.
• Ability to respond creatively, quickly, and effectively to clients’ needs and issues.
• Excellent interpersonal skills, high emotional intelligence, and the ability to engage and motivate people.
• Outstanding verbal and written communication skills.
• Adaptable with the ability to solve complex problems through innovative thinking.
• Ability to negotiate and concisely communicate complex concepts/business issues to clients and management.
• Ability to prioritize multiple responsibilities/projects and develop business relationships.
• A drive to build the business with a high level of enthusiasm and the capacity to overcome obstacles.

WHAT YOU CAN EXPECT

• All Compensation is commensurate with employee qualifications, experience, and other factors, including geographic location, market, and operational factors.
• Competitive Base Pay Range
• Other Compensation: Incentive Compensation
• Benefits: Medical, Dental, Vision, Life Insurance, Disability Insurance, 401(k) Savings Plan, Employee Stock Purchase Plan, Professional Development Program, 21 Days of Paid Time Off Per Year, 8 Paid Holidays, Paid Sick Time (in geographies where legally required)
• An inspirational place for you to do your best work, be engaged in meaningful ways, and continually develop the skills, competencies, and qualities that set our team apart.

Responsibilities

• Assist the restaurant manager in managing day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Developing new and innovative processes for more efficient restaurant operations

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Duty Manager to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Responsible for ensuring the smooth, efficient, and profitable operation of the hotel.
• Overseeing key areas within the Front Office such as reception, cashiering, telephone services, reservations, and baggage handling. Supervise junior staff, ensuring they maintain professionalism and contribute to a positive corporate image for guests.
• Ensure prompt, courteous, and efficient service for all guests, addressing any complaints with tact and diplomacy. Assist with guest check-in and check-out processes.
• Handle security-related duties by directing guests to the Security department for incidents, thefts, or offences, and manage issues involving guest misconduct or unauthorized individuals in coordination with security personnel.
• Maintain a cash float aligned with occupancy levels, authorize rate and room changes, handle paid-outs, cash advances, and cheque acceptance following hotel procedures and credit policies.
• Closely monitor room inventory to ensure optimal room usage, maximizing revenue opportunities.

Requirements

• Minimum Diploma in Hotel Management or relevant discipline
• Willingness to work rotating shifts.
• At least 4 years of experience in the hospitality industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

We are looking for a dynamic & high-performing Sales Manager/Director. Reporting to the Chief Revenue Officer, this role is responsible for acquiring new clients and managing the portfolio of clients with full responsibility for retaining and growing these accounts. If you are an individual motivated by sales targets and passionate about hunting new businesses, we invite you to join us.

Media Sales Manager/Director

The Role:

• Drive sales and manage all assigned accounts/clients effectively.

• New Clients Prospecting - Smart Prospecting and Cold Calling, Coordinate and liaise with clients on artworks design and advertisement layout.

• Create and manage strategic agency partnerships with the goal of achieving increased spend on our media.

• Good problem-solving skills

• Able to provide sound and effective sales solutions.

• Build strong relationships to maintain customer satisfaction and retention.

• Markets, Competitors, Clients Intelligence Gathering

• Take ownership of Sales target and develop strategies to achieve target.

Job Requirements

• Preferably with 3-8 year(s) of working experience in the related field.
• Candidate possess at least a diploma/degree, Advertising/Media, Business Studies/Administration/Management, Mass Communications, and Marketing or equivalent.
• Must have a strong sales hunting background, with solid presentation and communication skills.
• Can-do attitude
• Result-oriented, meticulous, multi-task and self-motivated, strong work ethics and able to work under pressure independently and in a team.

Remuneration commensurate with experience.

Roles & Responsibilities

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

Mission of the Role

The primary mission for the Assistant Centre Manager is to actively support and contribute to the overall success of the Aureus centre under their purview. Working directly with the Centre Manager, the Assistant Centre Manager plays a pivotal role in executing the established sales strategies and systems. The focus will be on achieving business and revenue growth, elevating customer satisfaction levels, and enhancing employee satisfaction within the assigned centres.

The Assistant Centre Manager drives scalable sales initiatives aligned with divisional goals, fostering a positive environment through proactive collaboration. Primary responsibilities involve driving sales and event management, overseeing day-to-day operations, executing training programs, and providing mentorship to staff. Tasked with optimizing strategies to meet and exceed set goals. The Assistant Centre Manager actively contributes to performance enhancement initiatives, coordinating events and marketing campaigns to maximize growth productivity.

Job Responsibilities

1. Performance Enhancement and Feedback- Regularly evaluating the front desk team's performance in providing excellent service, effective customer communication, sales proficiency, positive customer experiences, professional conduct, and packaging through a 360-degree feedback loop involving various stakeholders for centre under their purview.
2. Enhance Centre Experience- Administering and overseeing logistical and facilities maintenance operations to ensure a seamless and well-maintained working environment, comparable to a 5-star hotel experience. This encompasses upkeep, cleanliness, and overall experiential quality.
3. Sales and Growth- Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth. Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
4. Workplace Culture and Etiquette- Promoting a positive work environment aligned with company values. Execute initiatives to address challenges and organize staff welfare events, aiming to achieve a target employee satisfaction index score.
5. Customer Relationship Management- Ensure customer retention by promoting adept problem-solving skills and upholding high service standards among team members. Drive the team to do their very best in finding optimal solutions that align with both customer needs and company objectives, with the ultimate goal of reaching a target customer satisfaction index score.
6. Communication and Transparency- Ensuring consistent and aligned communications with the company's core values across all channels. Proactively communicate any issues or potential concerns to the management team to foster a collaborative and responsive approach.
7. Aureus Curriculum System- Guaranteeing the full adoption and attainment of set goals for the Enigma system by ensuring compliance with all directives.
8. Documentation and Reporting- Tracking and reporting team evaluations, development, and improvement plans.
9. Ad- Hoc- Performing and fulfilling additional duties as assigned by the Management.

Hiring Criteria

• The applicant should have a minimum of 2 years of experience in the related field and at least 1 year in a team-leader position.
• The successful applicant must be available to work on both weekends, with two weekdays off days.
• We are looking for individuals with a strategic mindset and the ability to think critically in various sales situations.
• Strong verbal and written communication skills are essential for effective collaboration and leadership.
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• The applicant must have a strong commitment to compliance and ethical business practices, ensuring adherence to industry regulations and company standards.

Perks & Packages

• Work Incentives of up to $1,400* per month
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

Roles & Responsibilities

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

Mission of the Role

The primary mission for the Assistant Centre Manager is to actively support and contribute to the overall success of the Aureus centre under their purview. Working directly with the Centre Manager, the Assistant Centre Manager plays a pivotal role in executing the established sales strategies and systems. The focus will be on achieving business and revenue growth, elevating customer satisfaction levels, and enhancing employee satisfaction within the assigned centres.

The Assistant Centre Manager drives scalable sales initiatives aligned with divisional goals, fostering a positive environment through proactive collaboration. Primary responsibilities involve driving sales and event management, overseeing day-to-day operations, executing training programs, and providing mentorship to staff. Tasked with optimizing strategies to meet and exceed set goals. The Assistant Centre Manager actively contributes to performance enhancement initiatives, coordinating events and marketing campaigns to maximize growth productivity.

Job Responsibilities

1. Performance Enhancement and Feedback- Regularly evaluating the front desk team's performance in providing excellent service, effective customer communication, sales proficiency, positive customer experiences, professional conduct, and packaging through a 360-degree feedback loop involving various stakeholders for centre under their purview.
2. Enhance Centre Experience- Administering and overseeing logistical and facilities maintenance operations to ensure a seamless and well-maintained working environment, comparable to a 5-star hotel experience. This encompasses upkeep, cleanliness, and overall experiential quality.
3. Sales and Growth- Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth. Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
4. Workplace Culture and Etiquette- Promoting a positive work environment aligned with company values. Execute initiatives to address challenges and organize staff welfare events, aiming to achieve a target employee satisfaction index score.
5. Customer Relationship Management- Ensure customer retention by promoting adept problem-solving skills and upholding high service standards among team members. Drive the team to do their very best in finding optimal solutions that align with both customer needs and company objectives, with the ultimate goal of reaching a target customer satisfaction index score.
6. Communication and Transparency- Ensuring consistent and aligned communications with the company's core values across all channels. Proactively communicate any issues or potential concerns to the management team to foster a collaborative and responsive approach.
7. Aureus Curriculum System- Guaranteeing the full adoption and attainment of set goals for the Enigma system by ensuring compliance with all directives.
8. Documentation and Reporting- Tracking and reporting team evaluations, development, and improvement plans.
9. Ad- Hoc- Performing and fulfilling additional duties as assigned by the Management.

Hiring Criteria

• The applicant should have a minimum of 2 years of experience in the related field and at least 1 year in a team-leader position.
• The successful applicant must be available to work on both weekends, with two weekdays off days.
• We are looking for individuals with a strategic mindset and the ability to think critically in various sales situations.
• Strong verbal and written communication skills are essential for effective collaboration and leadership.
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• The applicant must have a strong commitment to compliance and ethical business practices, ensuring adherence to industry regulations and company standards.

Perks & Packages

• Work Incentives of up to $1,400* per month
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

· Business Development Manager Job brief

· We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

· The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

· Business Development Manager Responsibilities

· • Develop a growth strategy focused both on financial gain and customer satisfaction

· • Conduct research to identify new markets and customer needs

· • Arrange business meetings with prospective clients

· • Promote the company’s products/services addressing or predicting clients’ objectives

· • Prepare sales contracts ensuring adherence to law-established rules and guidelines

· • Keep records of sales, revenue, invoices etc.

· • Provide trustworthy feedback and after-sales support

· • Build long-term relationships with new and existing customers

· • Develop entry level staff into valuable salespeople

· • Developing goals for the development team and business growth and ensuring they are met.

· • Training personnel and helping team members develop their skills.

· • Finding and developing new markets and improving sales.

· • Perform any other duties assigned by the director.

· Business Development Manager Requirements and skills

· • Proven working experience as a business development manager, sales executive or a relevant role

· • Proven sales track record

· • Experience in customer support is a plus

· • Proficiency in MS Office and CRM software (e.g. Salesforce)

· • Proficiency in English

· • Market knowledge

· • Communication and negotiation skills

· • Ability to build rapport

· • Time management and planning skills

· • BSc/BA in business administration, sales or relevant field

· • The ability to work under pressure.

· • Availability to work within opening hours (e.g. evenings, holidays, weekends).

Responsibilities:

• Operations Management: Oversee daily activities of multiple restaurants, ensuring smooth front and back-of-house operations, adherence to service quality, and guest satisfaction.
• Training and Compliance: Drive operational excellence through regular training, inspections, and implementation of SOPs and regulatory compliance measures.
• Resource Allocation: Monitor and allocate resources effectively, addressing operational issues promptly to minimize service disruptions.
• Team Development: Lead and coach the Operations Team, setting performance metrics and individual development plans.
• Brand Promotion: Ensure consistent execution of marketing campaigns and uphold brand standards to reinforce brand identity and enhance customer experiences.
• Financial Optimization: Analyze P&L statements, control expenses, and identify cost-saving opportunities to achieve budgeted revenues and financial targets.
• Inventory and Efficiency: Implement inventory control systems to reduce waste and improve operational efficiency.
• Staff Management: Oversee hiring, training, and supervision of staff, ensuring adequate staffing levels, positive work environments, and career development opportunities.
• Food Safety and Compliance: Maintain food safety and sanitation standards through routine audits, training, and prompt resolution of safety concerns.
• Safety Protocols: Conduct safety inspections, enforce compliance with workplace policies, and implement preventive measures for risk reduction.
• Strategic Projects: Recommend and execute market evaluations, new product launches, restaurant refurbishments, and investment projects, including new openings and equipment purchases.
• General Support: Perform additional responsibilities as assigned by the General Manager to support overall business objectives.

Requirements:

• At least 3 years working experience in F&B Operations management or related industries.
• Able to work on weekends or even public holidays when required.
• Strong analytical skills
• Strong knowledge in POS, Inventory system and related matters
• High level of adaptability, resilience, and the ability to thrive in a fast-paced environment.

Manager (Residential Property Development Projects)

Roles & Responsibilities

• Lead and assist the team in property development projects from inception to completion.
• Coordinate and monitor various functions of all parties, includes the architect, consultants, contractors to ensure projects are executed in compliance with relevant authorities’ requirements
• Planning, execution, monitoring, control and completion of the project within required time frame, budget with excellent quality standards
• Conduct feasibility study for land parcels available for tender with senior management and business development team;
• Ensure that the completed projects are consistent with the design concept, with excellent quality standards to that meet and exceed the expectations of the purchasers;
• Ensure that the design scheme, look and feel of projects are according to the company’s requirements and directions;
• Manage tender and awards of various contracts as well as construction and contract administration;
• Liaise with relevant authorities, if necessary, to expedite with the necessary approvals.
• Plan, forecast and review and report the monthly development cost for the project;
• Track project milestones and deliverables and to effectively communicate to the stakeholders of the project progress, issues and mitigation plans;
• Work with sales and marketing team, and external marketing agencies to ensure a smooth launch of sales;
• Work with property management team to ensure proper handover of projects to the purchasers;
• Work with property management team to ensure defects are attended to promptly to achieve a high level of customer satisfaction

Requirements

• Degree in Real Estate/Architectural/ Constructions or other relevant fields
• Architectural background would be of an advantage and preferred;
• Min 8yrs or more property development, good knowledge of real estate, property architecture planning;
• Experience in Singapore property development and relevant authorities’ rules and regulations;
• Good knowledge of authorities’ submission, conversant with local codes, regulations and procedures in Singapore;

The position is responsible for the overall cleanliness of the hotel and surroundings are maintained at the highest standards in the most cost effective and productive manner. It includes proper monitoring of guest and cleaning supplies, lead the team to create a memorable experience for the guest and assist the Director of Housekeeping whenever needed. Provide administrative functions in the areas of recruitment training and development, people and performance management and social welfare.

Business Development Manager is the person incharge for the development of new business and getting new orders, corporate tie up etc. Also needs to look into current business type and needs to work out the new strategies and ways to improve the business. Also needs to look into operations of the business and multi tasking.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service

• Maintain outstanding store condition and visual merchandising standards

• Maintain a fully stocked store

• Ascertain customers’ needs and wants

• Recommend and display items that match customer needs

• Welcome and greet customers

• Manage point-of-sale processes

• Actively involve in the receiving of new shipments

• Keep up to date with product information

• Accurately describe product features and benefits

• Follow all companies policies and procedures

Requirements

• Proven working experience in retail sales

• Basic understanding of sales principles and customer service practices

• Proficiency in English

• Track record of over-achieving sales quota

• Solid communication and interpersonal skills

• Customer service focus

• Friendly, helpful, confident and engaging personality

• Basic administration skills

• MANAGE STOCKS AND EQUIPMENT AND ENSURE THEY ARE SUFFICIENT FOR EACH EVENT
• ENSURE CATERING SET-UP MEETS THE CLIENT'S EXPECTATION
• TRANSPORT FOOD TO LOCATION SUCCESSFULLY
• MAINTAIN CUSTOMER SERVICE AND CLEANLINESS
• MONITOR SANITATION PRACTICES AND FOLLOW WORKPLACE SAFETY AND REGULATION
• CARRY OUT DUTIES AS ASSIGNED BY SUPERIORS
• MANAGING LOGISTICS STAFFS AND COORDINATING SCHEDULING AND WORKLOADS
• HAVE EXPERIENCE IN CATERING SET-UP
• MIN 3 YEAR EXPERIENCE IN CATERING OPERATIONS

• MEDICAL BENEFITS
• PHONE ALLOWANCE
• ATTRACTIVE PERKS AND BENEFITS

In this role, you will support the financial consolidation, reporting, and business partnerships within the International music business for Asia.

You will provide insightful financial analysis, streamline reporting processes, and ensure accuracy in regional financial statements, all of which will enable strategic decision-making across the business.

What you'll do:

• Month-end actual / forecast consolidation for Asia affiliates.
• Responsible for financial reporting and planning, including month-end close, quarterly reporting, forecasting, budgeting, and ad-hoc analysis.
• Assist in finance modelling review and preparation (artist/label signing, acquisition, licensing, office lease etc.)
• Assist the VP of Finance in preparing business reviews, presentations, and coordinating with GMs and Finance Directors.
• Business Partner to VP of Southeast Asia International business and marketing team to analyze the financial impact of strategic initiatives and provide analytical insights on variances and trends for Revenue, Marketing spend, Artists profitability, and EBIT.
• Liaise with Asia local finance teams regarding the inquiries or reporting requests from Regional office, Sony/SME Group or external parties.
• SAP data master maintenance for Asia.

Who you are:

• Bachelor degree in commerce/finance/business/economics majoring in accounting from a recognized Institution.
• CA/CPA qualified or studying towards.
• Minimum 5 years work experience.
• SAP and Business Warehouse experience is a must.
• Advanced computer software skills, especially Excel, PowerPoint, and other financial software and tools for reporting and analysis purposes.
• Experience in multinational companies with strict month-end reporting deadlines.
• A team player with a strong business partnering mindset.
• Ability to work independently, but also fully communicate with the supervisor, and other internal/external stakeholders.

What we give you:

• You join a vibrant global community with the opportunity to channel your passion every day
• A modern office environment designed for you, empowering you to bring your best
• Investment in your professional growth and development enabling you to thrive in our vibrant community
• The space to accelerate progress, positively disrupt and create what happens next
• We give you the platform to champion positive change, with the opportunity to contribute to our social impact, diversity, equity and inclusion initiatives
• Annual leave, medical leave and medical insurance.

Equal Opportunities

As an active part of a culturally and socially diverse society, Sony Music’s aim is that our workforce is diverse and inclusive. Sony Music is an equal opportunity employer and supports workforce diversity.

We employ, retain, promote and otherwise treat all employees and job applicants according to their merit, qualifications, competence and talent. We apply this policy without regard to any individual’s sex, race, religion, origin, age, sexual orientation, marital status, medical condition or disability.

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

Job Highlights

• Our Values: Passion, Community, Integrity
• Ranked as Top Accounting Firm
• Nominated by HRM s Employer of Choice

Job Description for Accounting Technical Manager

The Accounting Technical Manager will support the Head of Quality Management and Senior Technical Manager in ensuring compliance with applicable pronouncements, including Singapore Standards on Auditing (SSA), Singapore Financial Reporting Standards (SFRS), the Code of Professional Conduct and Ethics for Public Accountants and Accounting Entities (ACRA Code), Singapore Standards on Quality Management (SSQM), their international equivalents, corporate regulations, and firm-wide policies and PKF Network compliance requirements.

Candidates for this role will be supporting the firm’s technical department in achieving the following outcomes:

• Planning and conducting risk assessments and quality control reviews on engagements, to ensure compliance with the above Pronouncements.
• Establishing the policies and procedures within the firm to ensure compliance with the above Pronouncements.
• Implementing and monitoring the Firm’s internal quality control program (firm-level controls and detailed file reviews) to comply with SSQM.
• Analyzing and identifying gaps, and potential areas of improvement, in quality control procedures within the Firm to ensure compliance with the above Pronouncements and proposing remediation plans.
• Carrying out root cause analyses and monitoring the effectiveness of action plans to address areas of weaknesses identified.
• Preparing and collating information/reports for regulatory and internal reviews and handling any related coordination work.
• Manage the administrative aspect in the areas of research, training, and quality management, knowledge management within the Accounting Technical Department.
• In charge of monitoring the changes to existing and emerging accounting and auditing standards, related laws, and guidance.
• Providing technical consultations and conducting training in accounting, auditing, and quality management matters