About the Company

Deutsche Telekom Global Business Singapore Pte Ltd is the international B2B division of Deutsche Telekom. We are addressing the network and connectivity requirements of globally operating companies through the design, implementation, and management of secure custom-designed solutions and related managed services ‒ whether it's SD-WAN, LAN infrastructure, Unified Communication & Collaboration, or Security (including SASE).

We help our customers build future-proof foundations for their digitalization strategies. Through a consultative and vendor-agnostic approach ‒ backed by the most comprehensive partner ecosystem in the industry ‒ we ensure that our end-to-end solutions perfectly match our customers' business needs, providing them with the flexibility to grow. With decades of experience, we know how to operate networks and deliver connectivity globally.

About the Job

We are looking for an Account and Service Delivery Manager with strong customer service orientation, drive and passion to help enterprise customers achieve their digital transformation goals.

You will help to establish Deutsche Telekom as a critical business partner, building a sustainable reputation around our solutions and in the way we do business and drive our growth in the Asia region. This business-critical role develops corporate relationships, drives growth opportunities and delivers positive outcomes for our customers and organisation. It will also significantly contribute and influence the overall sales strategy to succeed in Asia.

This is a great opportunity for a high achieving individual with the ambition and talent to grow their career within a leading global telecommunications company.

What will be your responsibilities:

· Strategically developing sales and account strategies for new key accounts and Global accounts;

· Steering the preparation of quotations and assuming responsibility for the entire sales cycle, from needs analysis through to steering after sales activities;

· Negotiating and concluding contracts at top management level;

· Strategically improving customer relationships; preparing for and following up on interactions with customers;

· Planning and carrying out measures to support, retain, and win back customers;

· Coordinating project/sales teams and functional units;

· Actively advising customers on and selling products, services, and complex, client-oriented solutions;

· Acting as a point of contact for the top management level regarding all contract- and product-related issues.

· Ensuring the entire service delivery process the best possible use and performance of the system for the customer; managing the entire life cycle of a service;

Highlighting the delivery performance in terms of professionality, quality, and costs, and agreeing quality and efficiency improvement measures;

· Taking account of additional legal, regulatory, country specific security-relevant requirements;

· Assuming responsibility for performing and complying with service level agreements through continuous monitoring of the KPIs and for initiating corrective actions;

· Holding SLA review meetings with customers on a regular basis;

· Acting as lead incident, lead problem, and escalation manager; Coordinating solutions to problems and settling disputes with relevant functional units;

· Assuming responsibility for conducting performance discussions with service providers and deriving measures to improve performance;

· Preparing service provider reviews by analyzing reports and devising templates, reports, and concept proposals.

· Managing complex projects;

· Any other tasks as assigned.

Profile of candidate

• Track record of managing global client relationships with identified opportunities for upselling and cross-selling;
• Strong understanding of TC services (SD WAN, SASE, Unified Communication & Collaboration, IPVN and other telecommunication products & Solutions) and in optimizing service delivery processes for efficient and effectiveness
• Excellent verbal and written communication to facilitate clear interactions with clients, partners and functional groups
• Proficient in prioritizing tasks to meet deadlines and service level agreements
• Flexible in responding to changing client demands and unexpected challenges
• Strong skills in managing and resolving conflicts that may arise during service delivery
• Team player, able to work effectively cross functionally with senior management and with local and cross border team members
• Excellent presentation and negotiation skills.
• Strong desire to win.

Other Requirements:

• Account Management and Service Delivery experience of minimum 10 years
• Preferably a varsity degree in engineering, business or economics
• Mandatory skills:
• Master Project Management (PMP/PMI)
  • ITIL4 Foundation

Job Description:

The Business Development Manager is integral to driving growth, strengthening customer relationships, and positioning the business for sustained success in the massage industry. By hiring a Business Development Manager, the beauty industry not only stands to expand but also improve client satisfaction and operational efficiency.

Key Responsibilities:

• Market Expansion: The Business Development Manager identifies and capitalizes on new market opportunities, helping the business broaden its client base and attract diverse demographics.
• Strategic Partnerships: This role focuses on building relationships with local salons, spas, beauty influencers, health and wellness centers, makeup artists, and beauty product suppliers, creating referral networks and co-branded marketing opportunities.
• Sales Growth: Developing and executing sales strategies to boost revenue, including introducing new services, packages, or membership programs, is a key focus of this position.
• Brand Awareness: The Business Development Manager enhances brand visibility through targeted marketing campaigns, social media outreach, and community engagement, attracting new clients.
• Client Retention: They create initiatives to foster client loyalty, such as loyalty programs or personalized follow-ups, ensuring repeat business and long-term client relationships.
• Market Analysis: Conducting research on industry trends, competitor activities, and customer preferences ensures the business stays ahead of the competition and adapts to evolving market conditions.
• Operational Efficiency: By identifying areas for improvement, they streamline operational processes and enhance the overall client experience.
• Training and Development: The Business Development Manager also implements training programs to enhance staff skills, ensuring consistent, high-quality service for clients.

Goals:

• Drive overall sales growth and expand market share.
• Strengthen brand reputation and foster customer loyalty.
• Cultivate community relationships and strategic partnerships.
• This role requires a mix of strategic vision, creativity, and hands-on execution to drive success and growth for the business.

Duration: 6 months

Role:

• Lead sales efforts in assigned regions.
• Develop and expand assigned markets.
• Generate and pursue sales leads.
• Provide weekly and monthly sales updates to management.
• Manage customer relationships, feedback, and complaints.
• Stay informed about market requirements and user needs.
• Drive sales activities for both existing and new channels.
• Actively participate in trade shows, trade advertisements, and other marketing communications activities.
• Prepare reports covering CRM, sales pipeline, activities, performance, and plans.
• Oversee bid management.
• Collaborate with the Group sales network to expand the commercial pipeline.
• Handle any other ad-hoc tasks assigned by the MD/Business Development Director.

Requirements:

• Background in technical or commercial fields.
• Strong commercial understanding and business acumen.
• Proven sales track record in the maritime industry (minimum 10 years’ experience).
• Experience selling to shipowners and charterers.
• Skilled in direct sales.
• Willingness to travel frequently.
• Proficient in verbal and written communication.
• Hunter mentality with strong closing skills.
• Experience selling software solutions.
• Knowledge of the shipping and offshore sectors.
• Experience in energy optimization within the maritime industry is an advantage.
• Experience in marketing and producing marketing materials is an advantage.
• Previous experience as a mariner is an advantage.
• Holds a tertiary education with a recognized degree qualification.

Job Description & Requirements

JOB DESCRIPTION

Job Title

Senior Manager (Japanese Business - Marketing)

Occupation

Senior Manager

Roles & Responsibilities

Principal Accountabilities:-

1. Lead and in-charge the Special Projects such as:-

a. To enhance the service quality of the Japanese Business;

b. To establish customer benefit services with vendors;

c. To introduce Japanese hospitality and culture to our employees, distribution channel, clients and society.

2. Report in Japanese regularly to our Head Office in Tokyo.

3. Underwrites and specialize in Marine Hull and other general insurance classes.

4. Provide customer service in Japanese to Japanese clients on their inquiries, requests, complaints and claims matters.

5. Provide Japanese language support to staff in other departments, where appropriate.

6. Provide administrative support.

7. Plan and organize visitations to clients (new business/renewal/claims happenings).

8. Develop good relationship with clients to maintain and enhance existing clients’ business.

9. Plan renewal strategies for Japanese corporate clients.

10. Prepare underwriting quotations to clients in accordance with the Company’s underwriting guidelines.

11. Prepare referral form, issue Cover Notes and collect of premiums.

12. Maintain clients’ details and information.

Job Requirements:-

1. Minimum Degree Holder qualification;

2. At least 10 years of experience in General Insurance industry;

3. Fluent in written and spoken English and Japanese for handling local and Japanese clients;

4. Good understanding of doing Japanese business;

5. Possess good interpersonal and communication skills;

6. Able to multi-task, and is a team player, conscientious, tactful and willing to learn new skills;

7. Organized and has the ability to work under pressure;

8. Able to work independently and interact with different levels of customers;

Good working knowledge of Microsoft Office application.

about company

I am currently working with a global IoT leader with strategic investments from Temasek Holdings. They deliver cutting-edge, sustainable IoT and AI technologies that power smart cities and industries worldwide.

Salary budget open. 1 HR round + 2 Tech rounds (conducted in Chinese). 5 days in office at CBD.

about job

• Responsible for the design of AI platform and related products, creating industry-leading AI platform products.

• Collaborate with R&D, testing, and other teams to plan, design, and develop vertical AI products based on the needs of multiple industries, ensuring timely product delivery.

• Deeply explore business and user needs, combining technical trends and competitive products to define valuable application scenarios, and produce scenario designs or solutions.

• Track user experience and feedback, continuously optimizing the product.

skills and requirements

• Bachelor's degree or higher, with over 5 years of product experience, including at least 2 years in AI products.

• Deep understanding of users, business, and technology, with the ability to accurately analyze business needs, identify suitable solutions, and align products with requirements.

• Possess systematic product architecture, product planning, and product implementation capabilities, with successful product design cases.

• Familiar with cross-team collaboration, strong communication skills, and a strong sense of ownership, self-motivation, and team spirit.

• Strong technical comprehension skills, with a grasp of basic concepts and technologies related to the AI field.

• Chinese speaking required as you need to liaise with Chinese stakeholders who can only speak and write in Chinese

To apply online please use the 'apply' function, alternatively you may contact Stella at 96554170 (EA: 94C3609 /R1875382)

Job Description:

• Global Polyolefin & PVC Plastics trading business.
• Match the suppliers and customers in the world.
• Development of new supply sources and customers.
• Planning a global plastic trading strategy.
• Manage the activity of the section, and develop and execute strategic plans to achieve sales targets.

Job Requirements:

• Handling Polymer Sales (PP, PE, PVC).
• Target Market: China, Southeast Asia.
• Experience in Sales and Marketing. Polymer experience add merit.
• Understand about Futures add advantage. Basic knowledge in Shipping Logistics And Finance payment terms.
• Excellent knowledge in IT skills (Microsoft Word, Excel, Powerpoint).
• Strong interpersonal skills with demonstrated ability to build rapport and maintain a good relationship with Management, superiors, Subordinates and local/overseas counterparts.
• Challenging, open-minded, sensitive and able to work in a multicultural environment

Responsibilities

• The Service Delivery Manager is responsible for managing all aspects of day-to-day Service Delivery Support.

• The Service Delivery Manager will work closely with all operational areas of their assigned accounts/business units, in particular with all Lines of Service.

• Ensure Incident Management processes are followed effectively (ie SRT’s escalation and notification).

• Process management and co-ordination for PI’s and RCA’s for incidents affecting their respective customers, in conjunction with the Problem Management Co-ordinator, ensuring the appropriate Business’ implement actions to prevent reoccurrences of the same issue.

• Monitoring service delivery and Service Level Agreements (SLAs), ensuring that obligations are met, issues escalated and prioritised.

• Co-ordinating Change management activities as required.

• Working in conjunction with Service Lead to identify, implement and drive service improvements to increase customer satisfaction.

• Assist the Service Lead with resource demand forecasting to effective delivery of end-to-end services

• Work in conjunction with the Service Lead to identify, implement and drive service improvements to increase customer satisfaction.

• Work with Business to integrate new, enhanced and existing service offerings for the account.

• Supply input to the customer Annual Technology Plan.

• Assist with providing the customer IS team and LOS with relevant reporting and trend analysis statistics to pro-actively support and improve the customer business.

Requirements

• Minimum - Bachelor’s Degree in Information Technology/Information Systems/Computer Science, Business IT or other equivalent university degree.

• At least 5 – 6 years of IT Outsourcing experience in the combination of the following fields:

• Technical Infrastructure implementation,

• Project management skill set,

• A full and broad understanding of the IT Outsourcing Services and operation coordination skill set

• People management skill set

Licence no: 12C6060

[Job ID: 673527]

Responsibilities:

• Lead and manage the daily activities of business solutions/sales executives. Supervise, train, and guide the sales team to meet sales targets.
• Identify key prospects, negotiate deals, and establish appropriate sales terms.
• Provide guidance, support, and solutions to any challenges faced by the team.
• Monitor the progress and activities of the Sales Executives to ensure targets are met.
• Deliver product and sales training to the team.
• Gather market insights from Sales Executives’ feedback.
• Coordinate with various departments, including Service and Delivery, to ensure seamless customer service.
• Visit customers to track the progress of demonstrations and gather feedback.
• Review individual performance of Sales Executives, offering motivation and encouragement to achieve sales goals.
• Conduct weekly brainstorming sessions with the team to develop strategies and plans to improve sales performance.

Requirements:

• At least 5 years of experience in sales.
• Proven leadership skills with the ability to drive and motivate sales teams.
• Proactive, resourceful, and a proven track record in sales.
• Effective communication skills, with the ability to interact with people at all levels.
• Self-motivated, results-oriented, and customer-focused, with strong interpersonal skills.
• Possess own transport

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

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EA Personnel Name: Sandy Ng Mei Qi

EA Personnel Registration Number: R24125475

EA License No.: 07C5771

Project Engineer/Manager (M&E)

Responsibilities

• Supervise testing and commissioning of electrical equipment on-site and review site acceptance test reports.
• Review Single Line Diagrams and Electrical Schematic Drawings.
• Assist with inspections for electrical equipment installation.
• Participate in site activities and meetings with clients and contractors.
• Complete tasks assigned by the Commissioning Lead as needed.

Job Requirements

• Diploma in Electrical Engineering is required.
• Minimum of 2 years of local experience in a related field.
• Must be proactive and able to handle multiple tasks in a fast-paced environment.
• Experience with MV/LV electrical equipment (installation, testing, commissioning, maintenance testing) is a plus.

Responsibilities

We are looking for qualified wealth-planning professionals to join our Retail Banking team. As a Prestigious Wealth Management Relationship Manager, you are self-driven, enjoy interacting with people and are adept at building a network of customers via tele-prospecting and in-person interactions. With a focus on forging long-term relationships with our mass-affluent customers, you are able to tailor holistic financial planning solutions to address customers’ unique needs and grow their wealth with us.

• Provide comprehensive financial advice and wealth management solutions for Prestigious Wealth Management and retail customers, including but not limited to insurance and unit trusts
• Be well-versed in the bank’s products and services to address customers’ financial needs
• Proactively develop and deepen relationships with customers assigned to you while also expanding your customer base and establishing new customer relationships to generate revenue
• Consistently meet sales targets and all other deliverables

Requirements

• Diploma qualification or above
• At least 2 years of relevant financial advisory experience in banking and/or financial services
• Equipped with the necessary regulatory certifications for advising investment products as classified under the FAA regulatory framework, namely CMFAS Module 5, 8, 8A, 9, 9A and Health Insurance
• Strong interpersonal skills and results-oriented with professional conduct and a proven ability to consistently achieve sales targets
• Good knowledge of wealth management and investment products, as well as industry trends

About Us

Eye Level is a global supplemental education program focused on personalised learning. By tailoring instruction to each student's individual pace and needs, Eye Level aims to enhance foundational skills in Math and English for children aged between four and 14.

The program emphasises the importance of mastering basic concepts before moving on to more complex ones. This approach ensures a solid understanding of fundamental skills, leading to improved accuracy and speed in problem-solving.

Eye Level Singapore is committed to providing high-quality education services that align with the demands of the 21st century. Through continuous innovation and a focus on customer value, they strive to create a robust education ecosystem that blends online and offline learning experiences.

The Role

As a key member of our dynamic marketing team, you will play a pivotal role in shaping and executing our marketing strategies. You will be responsible for:

Strategic Marketing:

• Developing and implementing comprehensive marketing plans aligned with business objectives.
• Conducting market research and analysis to identify trends and opportunities.
• Collaborating with cross-functional teams to ensure seamless execution of marketing initiatives.

Digital Marketing:

• Managing and optimizing our social media channels (Facebook, Instagram, LinkedIn, TikTok, etc.).
• Creating engaging content and running effective digital campaigns.
• Leveraging Google Ads and SEO to drive organic traffic and conversions.
• Monitoring and analysing digital marketing metrics to measure ROI.

Brand Management:

• Protecting and enhancing our brand reputation.
• Developing and executing brand strategies.
• Ensuring consistent brand messaging across all channels.

Event Management:

• Planning, organizing, and executing company events, conferences, and workshops.
• Managing event budgets and logistics.

Franchisee Support:

• Providing marketing guidance and support to our franchisees.
• Ensuring compliance with brand guidelines and standards.

Requirements:

• Diploma in Marketing, Advertising, Communications, or a related field.
• Experience in education enrichment industry is highly preferred
• Proven experience in digital marketing, social media, and content creation.
• Proficiency in Google Ads, SEO, and analytics tools.
• Strong project management and organizational skills.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.
• A passion for marketing and a creative mindset.
• A valid Singapore driver's license (preferred)

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A dynamic and collaborative work environment.
• The chance to work on exciting marketing projects.

• Be the direct focal point and direct link with customers on all customer issues (Be the Voice of Customer
• Provide strong leadership in customer related issues
• Oversee the Operation and Customer Service function of the Company
• Ensure smooth coordination between the Operation & Customer Service team for on time delivery
• Responsible for service and product quality assessment including attending to customer's feedback/ service complaints to determine any critical service failure point.
• Maintain a high degree of account management and control
• Maintain a highly collaborative, positive, & synergistic relationship with the customer and with internal teams to ensure quality, timely delivery, and support.
• Other responsibilities that may be delegated or stipulated by Management.

Requirements:

• At least a diploma or degree in any field
• Operational ability in a diverse environment
• Exceptional customer-facing skills
• Readiness to demonstrate a proactive attitude.
• Excellent verbal and written communication skills.
• Working experience of more than 3 years with managerial or supervisory experience

Job Responsibilities

• Manage day to day restaurants & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Job Specifications

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven management experience in the Beauty & F&B industry
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Possess strong knowledge of Beauty and F&B industry 's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics

Roles & Responsibilities

• Develop and execute sales strategies to meet targets.
• Collaborate with teams to enhance customer acquisition and retention.
• Build and manage a strong sales pipeline to secure new clients.
• Foster relationships and trust with customers to drive long-term partnerships.
• Translate opportunities into actionable plans with clients.
• Monitor market trends to optimize sales and pricing strategies.
• Coordinate with internal teams to fulfill customer needs.
• Create and review SOPs for customer processes.
• Resolve customer service issues as needed.
• Record sales activities in Salesforce for reporting.
• Work with marketing to develop and use promotional materials.
• Undertake additional tasks as assigned by management.

Qualifications and Experience

• Bachelor’s Degree in Marketing, Sales, or related field preferred.
• 5-8 years of sales experience in Logistics or Freight Forwarding.
• Proven MNC business development and account management skills.
• Strong knowledge of freight forwarding and supply chain solutions.
• Experience in multi-national environments.
• Excellent organizational, writing, and negotiation abilities.
• Strong leadership and multi-tasking skills.
• Effective communication across all levels.
• Willingness to travel for client engagement.

Next Step:

Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

Tan Kian Boon (AJ)

Registration Number: R24123934

AlwaysHired Pte Ltd

EA Licence No: 24C2293

Responsibilities

• To develop and maintain strong, long-term relationships with key corporate and maritime clients.

• To identify new business opportunities with existing accounts by collaborating with clients to develop corporate healthcare solutions to meet their evolving needs, including upselling or cross-selling additional services.

• To actively manage and track the end-to-end sales cycle of opportunities from lead generation to deal closing and contracting, including maintaining an up-to-date sales pipeline and disciplined process of client relationship management.

• To ensure smooth and timely delivery of commercial projects from deployment planning to on-the-ground execution, working closely with internal teams such as operations, procurement, technology, finance, and HR.

• Support acquisition of new clients by working closely with Chief Corporate Development Officer to engage and cultivate potential accounts.

Requirement

• Bachelor degree in Business Administration, Marketing, Healthcare Management, or related field

• Minimum of 10 years of experience in business development, sales operations, or a related role, preferably within the healthcare sector

• Strategic thinker with strong problem-solving skills and the ability to adapt to a rapidly changing environment

• Knowledge of the Maritime sector and its health and safety regulations is a plus

Interested candidates please send in your resume to:

[email protected]

EA Personnel: Valerie Yong Kian Fung

CEI No.: R1103704

Recruit Express Pte Ltd, EA License No.: 99C4599

Responsibilities

- To develop and maintain strong, long-term relationships with key corporate and maritime clients.

- To identify new business opportunities with existing accounts by collaborating with clients to develop corporate healthcare solutions to meet their evolving needs, including upselling or cross-selling additional services.

- To actively manage and track the end-to-end sales cycle of opportunities from lead generation to deal closing and contracting, including maintaining an up-to-date sales pipeline and disciplined process of client relationship management.

- To ensure smooth and timely delivery of commercial projects from deployment planning to on-the-ground execution, working closely with internal teams such as operations, procurement, technology, finance, and HR.

- Support acquisition of new clients by working closely with Chief Corporate Development Officer to engage and cultivate potential accounts.

Requirement

- Bachelor degree in Business Administration, Marketing, Healthcare Management, or related field

- Minimum of 10 years of experience in business development, sales operations, or a related role, preferably within the healthcare sector

- Strategic thinker with strong problem-solving skills and the ability to adapt to a rapidly changing environment

- Knowledge of the Maritime sector and its health and safety regulations is a plus

Interested candidates please send in your resume to:

[email protected]

EA Personnel: Valerie Yong Kian Fung

CEI No.: R1103704

Recruit Express Pte Ltd, EA License No.: 99C4599

Sales Manager who will be responsible for supervising and organizing our sales team. You will be in charge of managing organizational sales by developing business plans, meeting planned goals, and coordinating with our marketing department on lead generation. You will also be tasked with overseeing the activities and performance of your sales team by tracking sales goals, setting individual sales targets, and facilitate the ongoing training of your salespeople.
In order to succeed in this role, you will need excellent communication skills and the ability to lead a sale team. Previous experience in a sales-related role is a plus.
Sales Manager Responsibilities:
Managing organizational sales by developing a business plan that covers sales, revenue and expense controls.
Meeting planned sales goals.
Setting individual sales targets with the sales team.
Tracking sales goals and reporting results as necessary.
Overseeing the activities and performance of the sales team.
Coordinating with marketing on lead generation.
The ongoing training of your salespeople.
Developing your sales team through motivation, counseling and product knowledge education.
Promoting the organization and products.
Understand our ideal customers and how they relate to our products.
Sales Manager Requirements:
Experience in planning and implementing sales strategies.
Experience in customer relationship management.
Experience managing and directing a sales team.
Excellent written and verbal communication skills.
Dedication to providing great customer service.
Ability to lead a sale team.

As a Community Care Associate, you play an important role to improve the lives of our elderly, allowing them to age meaningful and gracefully. You will also be expected to provide direct personal care to elders and assist them with tasks when needed in line with our philosophy of care.

Responsibilities:

• Assist elderly in basic activities of daily living (BADL), including assistance with personal hygiene and transfers.
• Identify care needs of seniors such as dietic needs and other areas relating to well-being of elders.
• Monitor health status of clients (vital signs, glucose level and oxygen saturation) and escalate to Supervisor or Manager when required.
• Assist in serving medication, pre-packed medication and apply prescribed topical medication as instructed by Supervisor or Manager.
• Plan and conduct activities suitable for seniors taking into consideration their preferences and interests.
• Observe seniors’ engagement during sessions and provide feedback on seniors’ responses and progress.
• Ensure environmental safety and hygiene of the centre, including carrying out the necessary cleaning and disinfection along with looking out for hazards.
• Able to do basic documentation of seniors’ participation in various engagement activities.

Job requirements:

• Minimum Higher Nitec qualifications.
• Possesses willingness and patience in serving the elders.
• Prior experience in caregiving duties in Hospitals; Nursing Homes or individual parents would be advantageous.
• Team player with strong communication, interpersonal and organisational abilities.
• Capable of working independently and under time constraints.
• Proficient in the use of Microsoft Office applications.
• Candidates who are keen on a career switch would be considered.
• Singaporeans and local PRs preferred.

Operations Manager

Description:

-Fluent in Chinese to be able to speak to chinese clients .

- Good Communication skills to handle worker and customers

- Good basic knowledge in the human anatomy.

- Able to work under pressure

- Strong mental capability

- Working hours: 8-10 hours a day. 6 days a week, (12pm-10pm)

- Salary; $7000-$9000

- Must be able to work on PH and weekends.

Qualifications:

- At least 3-4 years in a massage establishment or simialr service trade.

- Fluent in Chinese.

- Able to read and write in english

• Lead the entire food services operations and handle any operational related matters

• Analyze on an ongoing basis, internal and external events that affect Business Unit financial budget so as to provide ideas and leadership for both short term tactics and long term plans.

• Evaluate and review strategies on client satisfaction pertaining to operations.

• Develop and direct company’s overall budget planning strategy, plans and cost saving practices.

• Responsible for Business Unitsfinancial budgets and preparation of periodic financial reports / statements for management purposes.

• Supervise and work closely with Director Operations/ COO on the Business Unit financial target and ensure their operating effectiveness.

• Establish overall organization development strategy for both short and long term needs of the business.

• Implement appropriate and efficient approaches to meet sales target.

• Continue review and assess the effectiveness and efficiency of the company’s policies, procedures, processes and identify improvement opportunities in line with the defined Business Units performance framework.

• Work closely with CafeManager to ensure that the deployment of manpower effectively serves the critical goals and needs.

• Provide leadership and guidance to Cafe Manager on addressing the

service, organization and cost saving issues.

• Build and maintain good working relationship with the clients and contract retention.

• Monitor service, food and beverage standards; work with the Chef to take corrective action where necessary.

· Take primary responsibility for the customer and act as internal customer owner within assigned accounts.

· Manage and grow relationships to drive expansion and renewals across all solutions and services.

· Responsible for customer solution penetration and education, account monitoring and portfolio reporting, and issue resolution ownership.

· Lead the business conversations at C-level.

· Become the reliable point of contact to further strengthen relationships.

· Collaboratively work with extended sales teams, especially Solution, Product and Operations Teams to successfully position the solution and/or service and see the opportunity through to closure.

· Partner with internal teams to ensure the scope of work and proposals are tracked, managed, and delivered on time.

· Work closely with other in territory counterparts to achieve the shared goal of growth; yet are held accountable for own targets.

· Define target plans, opportunity plans and account plans to support the sales process and data-driven insights.

· Develop and implement an opportunity plan, to provide regular check-ins with the primary point of contact and have an established process for getting buy-in from all stakeholders.

· Management of periodical vendors’ joint sales opportunities and sales referrals to bridge with Head of Sales for effective sales follow-up with prospective customers in identified industries/regions among Telin Singapore Sales team.

· Maintain a pipeline of leads and achieve sales targets defined by the management in accordance to company’s overall business direction.

· Create comprehensive customer business plans and engage in complex deal negotiation to build a stable, growing pipeline of current and future business opportunities.

· Engage in complex deal structuring and negotiation efforts designed to protect existing business and win new deals.

· Lead business negotiations for contracts ensuring deals are risk-free and profitable.

· Align with key stakeholders for Agreements for joint Go-to-market process including, legal, marketing and finance function for formalized resales, brokerage, and sales incentives structures.

· Customer retention and expansion.

· Minimize churn and maximize retention in assigned accounts.

· Actively search for expansion opportunities.

• Bachelor’s degree in any disciplines, preferably in computer science, IT, Telecommunication, Electronics and Electrical Engineering.
• 5-10 yrs of relevant enterprise sales experience.
• Need to demonstrate an impressive track record of enterprise sales.
• Proof of structuring large, multi-year profitable contracts.
• Demonstrate the ability to build strong relationships with customers across all levels.
• Strong experience in networking with senior internal and external people in the specialist area of expertise.
• Experience in managing the entire sales process, contracting process, and legal implications of a deal
• Strong business acumen and negotiation skills to craft solutions that are beneficial to company and customers.
• Ability to pro-actively and independently identify and qualify opportunities; an entrepreneurial mindset is key.
• Customer-centricity coupled with problem-solving skills.
• A strategic future thinker who anticipates and considers external and internal factors with the ability to develop long-term plans.
• Ability to ask the right questions and tell great stories and have empathy with the customer’s challenges.

Skills & Knowledge

• Good knowledge in enterprise sales.
• Experience in Cloud, Security, Managed Services across domains such as Networking, Collaboration, Data Centres and so on.
• Customer value management and understanding profitability and ratios of customers.

Job Description

Responsible for the compliance of AML/CFT, Data Protection and Complaint matters of Private Banking Departments:

1. Conduct client on-boarding due diligence assessment and verification of on-boarding documents.

2. Conduct periodic KYC review and trigger KYC review of existing clients.

3. Review on-going screening hits and financial in/out flow of accounts.

4. Review client instruction to update non-financial related information or to request for additional services.

5 Attend to requests or queries from PB front office, Legal and Compliance Department, Internal Auditors and External Auditors on business compliance related matters.

6. Handle client complaints, data protection reporting and other regulatory related reporting to the 2nd line departments.

7.Maintain up to date PB procedures, forms and templates related to business compliance functions.

8. Conduct quarterly AML training and new staff training.

Job Requirements

1. 3-5 years relevant experience in AML/KYC compliance functions in Private banking or wealth management industry.

2. Familiar with local and international regulations related to compliance functions (e.g. MAS Notice 626, CRS, PDPA, PB Code of Conduct and MAS Guidelines on PB Controls).

3. Experience in complaint handling, review of counterparties and investment suitability framework is good to have.

Reservations Executive / Assistant Reservations Manager

We are looking for a dynamic and enthusiastic Reservations Executive or Assistant Reservations Manager to join our team. The role encompasses all aspects of reservations for the hotel. Reporting to the Director of Revenue, you will be responsible to maintain an accurate record of all reservations, handling inquiries and bookings in a timing basis, displaying excellent phone and customer service skills, provide training and coaching to the Reservations Agents.

Duties and Responsibilities:

• Manage daily operations of the Reservations Department
• Creating and updating room reservations via the PMS
• Ensure accurate and timely entry of reservation data into the system.
• Ensure all Reservations Agents promote upselling to maximise hotel revenues.
• Managing special requests and room allocations.
• Resolve any booking issues or discrepancies in a professional way.
• Provide training in all aspects of reservations operations to the subordinates to ensure a high degree of accuracy in reservations and guest satisfaction.
• Manage group bookings from Sales, follow up and follow through with the Sales Manager to ensure for smooth operations
• Perform any other duties as assigned by the superior

Requirements:

• Diploma in Hospitality/Tourism or equivalent
• Minimal 3 years of relevant experience in a similar capacity
• Strong interpersonal & communication skills (verbal and written)
• Highly responsible & reliable

Only shortlisted candidates will be notified.

Job Description & Requirements

• Responsible for overall performance of assigned kitchens
• Oversee preparation and production of food items
• Covering jobscope on logistic department
• Drive food quality assurance and process improvement
• Manage and uphold serviceability and hygiene integrity of kitchen infrastructure & equipment
• Manage staff related matters; including staff integration, coaching/ mentoring and performance management
• Participate in cross functional initiatives, including automation projects
• Prepare duty rosters and allocate manpower for daily operations
• Conduct operational drills to review operating standards and procedures for improvement
• Degree in F&B Management/ Operations, Culinary Arts, OR equivalent
• Have knowledge in Southern India Cuisine
• Resourceful and innovative
• Strong interpersonal and leadership skills, with an eye for detail
• Split shift working hours

We’re looking for a Technical Product Manager (SAP) who will take a key role in our team.

• Set the technology roadmap and standards for our SAP platform and applications, including SAP Cloud solutions / platforms.

• Provide the technical leadership in the SAP Basis area and drive outcomes for projects and BAU-related work across the SAP landscape.

• Responsible for setting and maintaining operational procedures, processes and controls and working with SAP Basis support.

• Responsible for security, configuration, patching, review of SAP GRC SOD/SAT rules and violations and working with security/audit teams (both internal and external).

• Managing licence audits with SAP audit team.

• Managing inventory and re-certification of servers, software versions, system IDs, etc.

• Managing admin user access/reviews, planning complex system changes.

• Review system architecture design changes and new implementation.

• Managing server resource utilization and costs and system performance optimization.

• Run and manage various upgrade projects to the core SAP platform and support business users with application changes/migrations.

• This role is an individual contributor role.

Requirements

• University degree in an IT related discipline.

• Must-have experience with SAP on-premise and Cloud environment of at least 4 years with focus on SAP Basis & perpheral systems.

• More than five years of experience working with SAP BASIS in multiple roles, such as team lead or manager.

• Strong technical domain knowledge and hands on experience in SAP Cloud solutions & platforms in a Basis role, especially in complex SAP landscapes involving on-prem, on-cloud and RISE setups.

• Strong general IT knowledge covering servers, storage, networks, browsers, printers, basic UNIX admin tasks, basic Windows OS admin tasks, public cloud & its services, etc.

• Ability to manage vendors, project teams and users to ensure standards & timely delivery.

• Ability to engage and lead multiple support teams to resolve incidents or issues.

• Good communication and interpersonal skills, and ability to resolve conflicts