The jobholder will assist the healthcare team in providing basic caregiving activities and engagement to patients to ensure comfort and patient safety under the supervision of trained nurses. He/she aims to establish positive rapport with patients to improve the patients’ hospital experiences and to deliver pyscho-social care for patients.

Job Requirements:

• Minimum GCE “N”/ ”O”/ ”A” levels with 4 years of general working experience
• Strong interpersonal and communication skills. Candidates with the ability to speak different dialects will be advantageous
• A good team player with the ability to work and collaborate well with colleagues across all levels
• Passion to care for people and strong ability to empathize with patients from all walks of life
• Able to perform 2 rotating shifts (AM and PM shifts) and open to deployment within 2 work sites under SingHealth Community Hospitals

You will be responsible for the provision of pharmaceutical care by working collaboratively with a multidisciplinary health care team to promote wellness, maintain current health, and/or intervene in acute or chronic illness. You will also identify, resolve and prevent drug-related problems.

In addition, you will recommend and monitor patient drug therapy and provides drug information. Your role requires to interact with patients, family, and other health care providers as appropriate to assure continuity of services and to achieve desired patient outcomes through safe, timely, and cost-effective drug therapy. You will need to ensure the accurate and timely distribution of pharmaceuticals, and provides education to patients, Pharmacy staff and other health care practitioners.

Job Requirements

• Graduate from a School of Pharmacy recognised by the Singapore Pharmacy Council
• Full registration with the Singapore Pharmacy Council.
• Valid membership with local professional body/association is preferred where applicable.
• Experience as a Pharmacist in relevant clinical settings and demonstrated competency will be an advantage.
• Candidates with 4 years of experience can qualify for the Senior Pharmacist position

New Life Community Services is a not-for-profit social service agency that seeks to bring hope and purpose to children, youths, and seniors so that they go on to create a positive impact in their community and society.

We are looking for an experienced digital marketer and content creator to join our Communications & Partnerships team. The incumbent will report to the Head of Communications & Partnerships.

Roles and Responsibilities:

• Develop and execute marketing campaigns to drive brand awareness and engagement.
• Manage social media platforms.
• Create digital content.
• Perform social media and web analytics.
• Act as event photographer for corporate events.
• Collaborate with relevant internal and external stakeholders and ensure timely roll out of marketing content.

Requirements:

• Diploma or degree in Marketing, Communications, or other equivalent
• At least three years of work experience as a digital marketer and content creator
• Experienced in working in the social service sector is a plus
• Excellent written and spoken English proficiency (proficiency in Mandarin is a plus)
• Displayed competencies in social media marketing and web content writing
• Well-versed in social media management and analytics tools
• Well-versed in design, photo and video editing tools (e.g. Canva)

You will be performing at the same level of duties and responsibilities of the Medical Officer and/or Basic Specialty Trainee, including calls and roster duties. You will be working closely with other multidisciplinary team which includes nurses, allied health professionals and administrators to provide better care plan for the patients.

Job Requirements

• A recognised basic medical degree
  
• Minimum 3 years’ experience as Medical Officer or equivalent

New Life Community Services is a social service agency in Singapore. We are passionate about servicing the community and mentoring the next generation. We currently operate three childcare centres, three youth hubs, and three student care centres as well as conduct programs for children, youths, and seniors.

The Researcher plays a key role in supporting the mission of New Life Community Services by conducting research, analyzing data, and contributing to evidence-based practices. The incumbent will work closely with the research team to collect, interpret, and disseminate information relevant to the agency’s programs and services.

Roles & Responsibilities

• Conduct comprehensive literature reviews and research to identify evidence-based practices relevant to our service areas.
• Analyze current services and identify areas for improvement based on evidence and data.
• Design and implement evaluation frameworks for existing programs to assess effectiveness and impact.
• Collaborate with services to co-design new program models or enhancements to existing ones based on evidence-based insights and research findings.
• Prepare and present reports to management and stakeholders, with findings and recommendations.
• Facilitate training sessions for staff on evidence-based practices and data-informed decision-making.
• Source for and develop resources and tools to support staff in implementing research-informed approaches.
• Stay updated with the latest research and trends in social services and share knowledge with the team.

Requirements

• Bachelor of Arts / Social Work / Business Admin or equivalent in any discipline.
• At least 3 years of experience and strong knowledge in social sciences and research methodologies.
• Excellent written and verbal communication skills.
• Excellent team player, and able to work independently.

New Life Student Care is catered to Primary school-going children, 7 – 12 years of age. Our mission is to mentor children to become disciplined and confident individuals through providing Holistic Engagement at our three centres.

We are looking for dedicated and passionate individuals working with children and partnering with parents, volunteers, and other stakeholders to support the children’s development.

Responsibilities

• Oversees and manages the quality & operations of centre.
• Lead and guide Staff, build a positive, friendly and supportive centre culture.
• Source & plan engaging activities and holiday programmes for children.
• Plan Character-Building Programmes.
• Build good rapport with parents, volunteers and other stakeholders.
• Identify and refer children and families to appropriate assistance when necessary.
• Inter-departments Collaboration to provide programmes which meet children’s needs.

Requirements

• Minimum Polytechnic Diploma or higher
• Possess primary school content knowledge for Homework Guidance
• Passionate and committed to connecting with children and families
• Service-oriented with strong interpersonal and communication skills.
• Proficient in English and Mandarin
• Team player
• Adaptable to changes
• Work location: Bukit Panjang

Employer: Grace Orchard School

Job Summary

As a vocational coach, you will develop and deliver the Vocational Education curriculum and shape the continuum of work experience for students, aged between 13 and 18 years old, with mild intellectual disability and/or autism spectrum disorder. You will also work closely with the community and industry partners to provide tailored and meaningful on-the-job learning opportunities for our students and ensure their smooth transition to the workplace.

Duties and Responsibilities

A) Curriculum Teaching and Learning

• Develop and implement training plans for students on Work Experience covering the teaching of relevant soft and hard skills in alignment with the curriculum.
• Design and customise training and assessment materials and tools to support and enhance student learning and engagement.
• Monitor and track student’s progress and provide ongoing feedback for their improvement
• Review and improve the curriculum and implement to enhance student learning, experience and outcomes.

B) Design and Implement the Continuum of Work Experience

• Design and implement a continuum of Work Experience for the different student profile(s).
• Identify and engage community and industry partners to create relevant and meaningful work-based opportunities to meet students’ strengths, interests and aspirations
• Collaborate with teachers, Allied Professionals, and community partners to co-develop skills development activities for students as part of the pre-placement preparation and training. Skills could include grooming and interview skills.
• Collaborate with teachers and Allied Professionals in co-planning and co-delivering the Vocational Education curriculum (i.e. vocational guidance, soft skills and hard skills) through the Continuum of Work Experience.
• Plan, design and implement work experiences in school, community and workplaces catering to students’ interests, strengths and working goals
• Work closely with community and industry partners to increase their understanding and support of our students’ learning and skills development in the workplace.
• Design and conduct pre-placement training and assessment. Liaise with work site personnel to put in place appropriate job accommodations and modifications according to students’ profiles and needs as well as requirement of the employers.
• Conduct regular assessment, monitoring and evaluation of students’ progress and performance at Work Experience using appropriate tools.

C) Provide Vocational Coaching and Career Guidance

• Develop the Individual Transition Plan for students with their teachers, Allied Professionals and parents to ensure smooth transition from school to post-school employment or further education.
• Identify suitable work experience for students according to students’ interests and strengths in alignment to their Individual Transition Plan.
• Accompany and provide on-site coaching and instruction to students on Work Experience.
• Plan and conduct career preparation/awareness activities such as site visits, field trips, school-based / community-based work experience for students .
• Ensure students attain the requirement for the work experience attachment, including the attainment of the WSQ Food Hygiene SOA, as applicable.

D) Communicate with Internal and External Stakeholders

• Share knowledge and insights on students’ interests, strengths and aspirations, and work progress, to the relevant stakeholders so as to garner support and facilitate effective coaching.
• Provide timely feedback on students’ progress, key areas of strengths and growth to families at suitable platforms.
• Forge and sustain strategic partnerships with volunteers, community and industry partners through creating awareness and capacity building.
• Advocate for opportunities for students to practice their skills in authentic settings

E) Administration / Other duties

• Manage administrative matters such as insurance and allowance for students on work attachments and internships
• Carry out procurement of training materials and tools for the work experience programme.
• Organise and maintain proper documentation in the School Management System on student attendance, data and records in relation to vocational training and work experience for reporting and decision making.
• Contribute to the assigned committee/team/taskforce in an engaged and constructive manner
• Perform other duties as assigned

Requirements

• Recognised Diploma (minimum) and above academic qualification
• Relevant training in special education **
• At least 3 to 5 years of working with individuals with intellectual disabilities and or autism **
• Prior experience in vocational training, assessment or placement and job support **
• Effective communication, and able to build or maintain positive working relationship with internal and external partners
• Good organizational skills to ensure optimal utilization of resources for the vocational training and work experience programme

**preferred but not compulsory

COMPANY DESCRIPTION

Montfort Care is a vibrant workplace with a supportive culture where collaboration and camaraderie thrive. Our teams are highly cooperative, and colleagues genuinely care for each other. We celebrate diversity and innovation, united by our three core values: Dare to be Different, Teamwork, and CHIONG!

Expect a dynamic and fast-paced environment, as we are in an exciting phase of growth. Success here requires adaptability, agility, and the ability to navigate complexity. Our people stay with us because they find a strong sense of purpose and community, enjoying the opportunity to make a tangible difference in people's lives.

We offer a flexible work environment that values the importance of personal and professional growth. With plenty of opportunities for continuous learning and development, Montfort Care is an ideal place for those who want to grow their careers while contributing to meaningful change.

Join us to be part of an amazing team that's dedicated to making a difference and having fun while doing that!

RESPONSIBILITIES

Programme Development

1. Assess complexity of client needs and the scope of services or programmes to be provided
2. Identify upcoming trends affecting programme's success
3. Apply relevant principles, frameworks and best practices in developing social service programmes
4. Develop and review service framework for programme work plans, resource requirement and budgeting
5. Determine allocation of resources for programmes
6. Adapt and incorporate best practices and trends in programmes
7. Build collaborations/partnerships with agencies, funders/sponsors and stakeholders in the social service sector for community development and re-integration
8. Pilot and refine service and programme parameters to ensure successful implementation
9. Identify and tap on appropriate community resources and/or funding schemes

Programme Implementation

1. Adapt programmes and services to suit needs of client or programme objectives
2. Develop strategies to address causes for client disengagement
3. Develop and implement promotional strategies, identify and provide solutions for programme participation
4. Coordinate the allocation of resources for programme execution, including logistics and manpower Plan and collaborate with other organisations to achieve programme's goals

Programme Evaluation

• Analyse and validate evaluation outcomes defined in programme plans
• Review relevance and alignment of programmes against programme plans
• Provide programme review and feedback to other social service professionals working in the social service programme and stakeholders
• Assess new developments best practices and standards to improve programme development and implementation
• Review and recommend improvements to organisational policies and processes that impact programmes

Stakeholder Management

1. Organise stakeholder engagements with team members, clients and/or stakeholders
2. Address stakeholder needs and to conduct stakeholder analysis
3. Maintain good relationships with team members, clients and/or stakeholders

Compliance

1. Review and update the status of KPIs to Reporting Officer and Centre Director periodically
2. Monitor Programme expenditure to ensure it is within the budget
3. Evaluate KPIs to ensure KPIs met within the timeline as per funding agencies' requirement
4. Vet/Prepare reports and ensure information/data is accurate

Supervision of Staff

1. Provide regular supervision for staff on their workload and administrative issues
2. Guide staff to reflect on their work and to support them in their professional development
3. Manage staff with different capabilities and initiate career planning. Prioritise and review work plans to ensure alignment to organisational strategic goals

• Possess Degree in Social Work or other relevant disciplines from an accredited institution

Relevant Experience

• 5-6 years of relevant experience. Prior experience in events or programmes design, planning and implementation will be an advantage
• Candidates with less a year of experience may be considered as well
• Working knowledge of social service practices will be an advantage

Competencies

• People-oriented, good interpersonal and relation building skills
• Excellent communication and written skills for report and proposal writing
• Analytical ability & problem-solving skills to analyse information quickly and accurately, formulate decisions and make recommendations
• Committed and can-do attitude
• Team Player

• Assist in conceptualize, organize, schedule, promote and execute events and programmes for the elderly and children in the community.
• Assist to monitor and evaluate the effectiveness of the programs on the well being of the elderly.
• Logistics setup for the running of activities on daily basis.
• Facilitate or conduct daily activities for the elderly.
• Record attendance of participants for the various activities, monitor the safety of the participants, assist the instructor during the session.
• Assist and facilitate the billing, accounting and tracking of transactions arising from the programmes.
• Assist in preparation of activities materials and bulletins.
• Collate data and statistics for reporting.
• Assist to attend to walk in enquiries, phone call, grocery ration distribution onsite/delivery to clients' homes.

• Responsible for assisting the Senior/Staff Nurses in the provision of quality nursing care
• Provide supervision to Nursing Aides, Health Attendants and Junior Enrolled Nurses.
• Provide medical care and counselling to patients
• Prescribe medication, maintain drugs inventory level, and perform quarterly stock take
• Register patients, manage patients’ medical records, and schedule appointments

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

As a valuable member of the SCH family, you are an integral part of the care team providing nursing care that matters to rehab and sub-acute patients. Working in a homely environment where there is lesser segregation of duties amongst staff groups, you will provide nursing care, treatment and patient education activities to an assigned group of patients.

Job Requirements:

• Minimum NiTEC / Certificate in Nursing or equivalent recognised by Singapore Nursing Board
• Candidates with more relevant work experience will be considered for Senior Enrolled Nurse position
• Experience in ILTC setting is an advantage
• Valid Registered Nurse practising certificate issued by Singapore Nursing Board
• Valid BCLS (Basic Cardiac Life Support) certification
• Comfortable with shift work (3-rotating shift) and open to deployment within 2 work sites under SingHealth Community Hospitals
• Uniform required

You will be responsible for assisting therapists in all activities of therapy treatment to ensure safe patient handling and care. You will contribute to the smooth operation of the department.

• GCE ‘N’ or ‘O’ Level, Diploma preferably with Recognised Certificate in Therapy Services
• Experience as a Therapy Assistant in relevant clinical settings will be an advantage
• Able to work well independently and in groups

You will work closely with the multidisciplinary healthcare team to provide patients with a seamless delivery of care which is of high-quality, safe and cost-efficient. You will provide occupational therapy services to patients for their optimal recovery and you will also educate their caregivers about condition and care. You will manage a team and be in-charge of developing the team’s competencies and distribution of workload.

• Diploma* in Occupational Therapy or Bachelor/Master in Occupational Therapy [* A-level entry diploma accredited by the World Federation of Occupational Therapy (WFOT)]
• For Senior Occupational Therapist - At least 4 years of experience as Occupational Therapist with 1 year of supervisory experience
• Full registration with the Allied Health Professions Council
• Able to work well independently and in groups
• Good interpersonal and communication skills

The Pharmacy Technician assists in drug stock management, maintenance of premises and equipment, prescription processing, as well as drug dispensing and distribution. He/She is responsible for assisting the pharmacy manager and/or pharmacist inthe provision of pharmaceutical care. He/she interacts with patients and their family, and other health care providers as appropriate to assure continuity ofservices and to achieve desired patient outcomes through safe, accurate andtimely distribution of pharmaceutical drug supplies. The pharmacy technician coordinates and performs as necessary the activities of a pharmacy service area. He/she dispenses drugs under the general supervision of pharmacists.

As part of the project with MOH, we are seeking for Locums who are able to work on weekends.

You will be responsible for managing an assigned caseload where you will provide physiotherapy assessment, treatment and education to patients and their care-givers where applicable. You will work as part of a multi-disciplinary team that provides patient-centric and evidence-based clinical services.

You may also be involved in the supervision and training of students and therapy support staff, as well as in quality improvement projects.

• Recognised Diploma/Degree in Physiotherapy, or pass MOH Qualifying Examination
• Experience as a Physiotherapist in relevant clinical settings will be an advantage
• Applicants with 4 years of experience can apply for the Senior Physiotherapist position
• Valid membership with local professional body/association preferred
• Full registration with the Allied Health Professions Council
• Able to work well independently and in groups
• Good interpersonal and communication skills

You will be performing at the same level of duties and responsibilities of the Medical Officer and/or Basic Specialty Trainee, including calls and roster duties.

• M.B.B.S or equivalent Basic Medical Degree recognised by Singapore Medical Council
• If Basic Medical Degree is not recognised by Singapore Medical Council, he/she must have either SRS Diploma awarded by Academy of Medicine (Singapore) or a Post-graduate qualification recognised by the Singapore Medical Council.
• Minimum 3 years’ experience as Medical Officer or equivalent

You will carry out the clinical and administrative duties of the Department. As you are an experienced doctor with higher professional qualification, you are expected to undertake greater responsibilities in the area of patient care and provide guidance to a team of junior doctors in the various aspects of clinical care.

• M.B.B.S or equivalent Basic Medical Degree
• Relevant Post-graduate qualification such as Masters in Medicine in Family Medicine or Internal Medicine or MRCP, recognised by the Singapore Medical Council

• Well Established Company
• Basic $5000 - $8000 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Tuas (Transport Provided)
• Working days: Monday to Friday
• Working hours: 8am to 5pm

Job Responsibilities:

• Develop and implement department procedures, ensuring compliance with safety regulations and standards
• Oversee and coordinate the daily engineering operations, including conducting routine inspections and maintenance of machinery
• Manage the maintenance budget, ensuring efficient allocation of resources
• Supervise engineering staff, including hiring, training, and performance management
• Prepare preventative and maintenance schedules
• Identify and address potential issues before they result in equipment failure or downtime
• Collaborate with other departments to prioritize maintenance needs and manage work orders
• Manage inventory of maintenance equipment
• Prepare and present reports on maintenance operations and costs
• Keep abreast of advancements in maintenance and repair technologies

Requirements:

• Bachelor’s degree in Mechanical Engineering
• Min 5 years of relevant working experience and knowledge
• Strong planning, people management, analytical and problem solving skills

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)

EA Recruitment Pte Ltd

EA License No: 21C0492

Operations Manager

5 days, 9am-6pm

Salary: $4000 -$5000

Location: (Orchard), requires traveling to site too

Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Company Industry:

Provides out-of-home imaging solutions and services to consumers in theme parks, attractions and special events.

Job scope:

• Maximizing imaging revenue and achieve revenue targets
• Implementing business development and sales strategies, and to maximize the potential of existing client networks
• Responsible for planning and sourcing new business opportunity.
• Monitoring ongoing trends in marketing and the industry to support development of long-term account plans
• Talent planning of the team to support the long term development of the company
• Main point of contact with external stakeholders

Requirements:

• Matriculated or above, tertiary education is preferred
• Minimum 5 years experiences in the field of imaging/ Trip site / hospitality with at least 3 years at the manager level
• Knowledge in data analysis, experience user of PC and office software
• Prior experience in photography service industry is highly preferred

• Accountable for the successful management of assigned key accounts.
• Lead, oversee, and coordinate operations for export/import order fulfillment as the primary point of contact.
• Supervise, recruit, and train staff to achieve operational excellence.
• Ensure shipments are carried out accurately and on time, following the agreed SOP and KPI.
• Maintain high levels of customer satisfaction while identifying up-sell and cross-sell opportunities within existing accounts to maximize business share.
• Conduct regular reviews and audits of SOPs aimed at enhancing operational efficiency through system automation or process simplification, thereby reducing potential risks.
• Establish and uphold guidelines and best practices to minimize shipment compliance risks.
• Ensure full adherence to Singapore Customs Regulations.
• Monitor departmental budget controls and ensure optimal use of resources, including facilities, system applications, personnel, and related data.

Requirements:

• More than 5 years of experience in procurement in Logistics Business
• Diploma in Logistics and Supply Chain Management or related discipline

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Our client is a well-established MNC, market leader in the F&B industry. They are looking for a Operations Manager to assist their team for the next phase of their business. They are located in the Central area – easily accessible.

Responsibilities:

• Formulate and implement strategies/plans to achieve results that align with business objectives.
• Spearhead the creation and execution of the strategies/plans to ensure profitability.
• Responsible for preparing weekly sales analysis reports for the department.
• Monitor team performance and competencies
• Identify key issues by analyzing the sales data and reports to improve outlet performances.
• Prepare presentations and documents as required.
• Collaborate with team to review operational performance and identify improvement opportunities.
• Enhance and optimize the operational efficiency of existing business ventures and assist with daily ops activities.
• Liaising with Central Kitchen
• Familiarize with their business models, policies, standard operating procedures and processes.
• Acquire a thorough understanding of kiosk outlet and stores operations.
• Meet any key performance indicators and objectives established at the beginning of the program.
• Conduct outlet site visits as needed
• To finish all the task as assigned and complete all other ad hoc duties as assigned

Requirements:

• Minimum Diploma in relevant field of studies
• Relevant operational experience preferably from F&B industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R23115674 (Chong Jia Jia)

*Seeking for a Credit Risk Senior Manager/Deputy Head who has minimum 8 years of experience in Credit analysis dealing with Local Corporates/Large Corporates/MNC (Corporate Banking experience)*

THE COMPANY

Renowned for their solid brand and bank’s culture, the company is well-received and accepted by their employees. The bank is currently seeking for a Credit Risk Senior Manager/Deputy Head to be part of their team.

JOB RESPONSIBILITIES

• Conduct Credit reviews/give Credit approval
• Handle stress testing and portfolio management
• Perform cash flow projections
• Propose Credit recommendations
• Perform industry and economic analysis
• Ensure compliance to credit policies
• Liaise with Credit committee
• Collaborate effectively with other internal and external stakeholders

JOB REQUIREMENTS

• Degree in Business Major in Finance/Economics/Commerce/Accountancy or ACCA or any other relevant education
• Minimum 8 years of experience- Credit analysis in Local Corporates/Large Corporates/MNC (Corporate Banking experience)
• Highly analytical, focused, has good interpersonal and communication skills

If you will like to explore this opportunity, please email your resume in Microsoft Word format to [email protected]

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

For more job openings, please visit our website at https://resolutehunter.com/opportunities/

EA Licence 18C9105

EA Reg R1105305

We are seeking individuals with a dynamic personality to be a part of a MNC. Selected candidates will be trained to build and nurture strong relationship with customers.

Benefits:

Attractive remuneration compensation
Fast-track career progression
Transportation allowance
Travel opportunity

Job Requirements:
Creative problem solving & top notch organizational skills with attention to detail
Prioritize tasks according to urgency and meet tight deadlines with quality work, excellent time keeping
In depth understanding of requirements involved in the lifestyle management of affluent, high-net worth individuals
Experienced in dealing with confidential information using discretion and sensitivity Excellent interpersonal skills - Outstanding telephone manner
Independent, Confident with working under pressure
Knowledge of the Customer Service
Mature and Polished appearance
Good team player and Reliable
Fast learner and Self-starter

Qualification:
A recognized Degree/ Diploma in any field
Fresher’s are welcome to apply!!!

EA Name: Louise Chia Chau Lu
Registration No. R1769464
EA License No. 22C1201

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gXTUWgUB

• Autonomy to make key decisions
• Global role

About the company

Our Client is a market leader within their industry. They have a well-established presence of more than 30 years. With rapid expansion plan, they are now looking for a Senior IT Service Manager to join their team.

About the job

Reporting directly to the Global Head of IT, your responsibility includes:

• Handling end to end service management for EUC and infrastructure to support the business for APAC. This is achieved through ensuring that IT Managed Services are delivered in the Asia region in accordance to the agreed Service Level Agreement.
• Implementing and maintaining a process in place to link the right respective IT Service Tower (Infrastructure,, EUC or workplace collaboration) to affected stakeholder in the event of incident escalation
• Being the point of escalation for business during Critical incident events. Managing stakeholder expectation and understanding business needs in the event of incident escalation
• Managing IT Incident, Problem, and change management processes across Asia
• Managing external vendors, ensuring external SLA has been met
• Working with cross-functional teams and vendors to identify opportunity to improve services. This is done through proactively engaging on all high priority incidents, identify under-reported issues and flag potential. This includes reviewing of closed tickets are closed with root cause analysis and preventive action pitfalls. This includes conducting period (weekly and monthly) service operation meetings

Skills and experience required

As a successful applicant, you will have at least 8 years of experience in IT Service Management. Proven track record in being the point of escalation for business in critical incident events is required for this role. Exposure to regional role will be required for this role.

Experience in end User environment managing Service Level Agreement for infrastructure will be highly preferred.

Whats on offer

This is an excellent opportunity to join a leading end user environment for a global role.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gXTUWgUB (EA: 94C3609/ R1219669)

Responsibilities:

• Identify and establish international payment gateways in the South Korea.
• Maintain and nurture strong relationships with local payment service providers in these regions.
• Negotiate with payment service providers to secure competitive service fees and currency exchange rates.
• Ensure the reliability and diversity of payment gateways.
• Suggest and implement incentive programs as needed.
• Undertake additional tasks as assigned.

Requirements:

• Bachelor’s degree in Finance or related discipline
• 3+ years working experience in USA, South Korea, Japan and Taiwan PSP
• Interests in cryptocurrency products
• Solid experience in establishing payment channels

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.