Singapore

Marketing:

1. Conducted competitive analysis and developed strategic marketing initiatives.

2. Develop and implemented marketing plans & strategies for product launches and new store openings and liaised with cross-functional teams to develop executable event plans

3. Oversee promotional activities, including discounts, giveaways and sampling, and managed the design and execution of both digital and traditional advertising campaigns, as well as print production and in-store material placement.

4. Analysed and defined brand image positioning, developed corresponding marketing strategies and refined marketing plans in collaboration with design and operations teams to ensure brand consistency across offline stores and online platforms.

5. Managed the brand's visual identity, including logos, colour schemes, typography, packaging design and ensured consistency of advertising messages.

6. Maintained active communication with shopping centres, providing detailed promotional information for monthly and special events and supplying marketing posters in various required sizes.

7. Regularly communicated offline store event plans to shopping centres to secure free promotional support.

8. Discussed sponsorship and sourcing requirements with malls and partners and managed payment processes.

9. Stayed informed about and actively participated in mall activities.

10. Managed and updated brand information on various platforms, including Google reviews, brand websites, mall websites and third party platforms such as ShopBack, Capitastar, Yezi Gang, Dianping, TripAdvisor, Mafengwo, Naver, etc. and negotiated joint event plans.

11. Maintained up-to-date store information, accounts, login devices and member data.

12. Managed customer complaints across multiple platforms and provided feedback to operations team.

13. Developed crisis management plans to protect and enhance brand image in response to negative brand or product incidents.

14. Communicated design requirements with other departments and made constructive suggestions.

15. Collated data from various platforms, analysed the effectiveness of marketing campaigns, implemented improvements and reported on event details.

16. Led and managed the marketing team, overseeing recruitment, training and performance appraisals while encouraging team efficiency and innovation.

17. Liaised with other departments to address operational and marketing challenges.

18. Support the completion and implementation of additional projects.

Social media:

1. Established a centralised system for account creation and management across multiple platforms.

2. Managed daily content updates.

3. Produced engaging content, including compelling headlines, visuals and video.

4. Collaborated with other departments on event planning, promotional strategies and messaging.

5. Analysed target demographics and budgeted for campaigns.

6. Managed online communities, engaging with customers to cultivate a loyal following.

7. Used Google Analytics to track social media performance and evaluate the success of posts, campaigns and strategies.

8. Stayed abreast of platform regulations, planned promotions and tracked trending topics.

9. Coordinated with external teams to create content, review materials, negotiate promotional strategies, process payments and evaluate results.

10. Coordinated with shopping centres and media for promotional shoots and set promotional direction.

11. Supported integrated marketing efforts by engaging KOLs and KOCs, managing their content and compensation, and developing a network of brand influencers.

eCommerce:

1. Developed and designed official brand websites, established order fulfilment processes and integrated contact information. Populated sites with company and store details, including return and exchange policies, and facilitated the establishment of online payment systems.

2. Enhanced the aesthetics and functionality of brand websites, meticulously uploaded product details such as titles, descriptions and images, ensuring all content was both accurate and appealing.

3. Mastered the development and implementation of SEO and SEM strategies to improve product visibility in search results. Utilised social media for content marketing and customer interaction, and implemented CRM strategies to increase customer loyalty and repeat purchases.

4. Focused on optimising the customer journey, streamlining shopping and post-purchase services, responding promptly to customer feedback and developing comprehensive improvement strategies.

5. Collecting and analysing operational data from the store, providing insights to the operations team and making actionable recommendations.

6. Maintained active engagement with Shopline, keeping abreast of new functionality, experimenting with platform tools and working towards improving server performance ratings.

Operation:

1. Orchestrated procurement for playground, sourced ancillary materials, produced promotional items and analysed store operations data to provide strategic advice.

2. Coordinated with playground teams and established partnerships with nurseries and training centres.

3. Liaised with sponsors for charity events associated with playground.

4. Managed the Osuga project, analysing store operations data and making recommendations for improvement.

5. Evaluated sales data for Summer Bliss and implemented operational adjustments.

6. Managed venue bookings, supply orders and coordinated road shows.

System:

1. Interfaces with new systems to negotiate terms and finalise specifications.

2. Coordinated development efforts and prioritised accelerated project schedules.

3. Facilitated system transitions for playground, phone shops and F&B, managed product information updates, configured receipt settings and performed routine maintenance, while assisting finance with account reconciliations.

4. Managed new product inventory, system configurations and activity settings.

Support / Clerical Work:

1. Compile and upload monthly KPI data to the cloud.

2. Calculated commission figures for mobile shops.

3. Provided commission calculations for playground.

4. Coordinated with print service providers.

5. Oversaw the management of office computers, in-store tablets, mobile phones and related devices.

6. Liaised with various departments on accounting, data extraction and other administrative tasks.

Malaysia

Marketing:

1. Oversaw Malaysian team and initiated social media presence.

2. Worked with Malaysian team to develop marketing and event strategies.

3. Orchestrated promotional activities, including discounts, giveaways and samples, and managed the design and implementation of online and offline advertising campaigns, as well as the distribution of print and in-store materials.

4. Maintained communication with shopping centres, disseminated promotional details for monthly and special events and supplied marketing posters in various sizes.

5. Assisted the Malaysian team in handling customer complaints and providing operational feedback.

Operation:

1. Managed the preparation of the playground, including placing orders, procuring supplies, producing promotional materials, analysing store operations data and providing strategic advice.

2. Managed team operations within playground.

3. Coordinated with sponsors for charity events associated with playground.

4. Managed the maintenance and repair of playground equipment.

5. Oversaw the coordination of retail displays within playground.

6. Managed preparations for the launch of Summer Bliss, including order management, procurement, production of promotional material, data analysis and operational recommendations.

7. Organised venue bookings, supply orders and event coordination for shopping centre events.

System:

1. Implemented POS systems, managed product uploads and ensured ongoing maintenance.

2. Customised system configurations for playground and dessert shops.

3. Managed inventory updates, price adjustments and activity configurations following product deliveries and new product uploads.

Job Requirements:

1. Candidate must possess at least Diploma in Marketing / Business Studies / Mass Communications or 5-6 years of working experience in Singapore & Malaysia Market
2. Proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook).
3. Ability to plan, organize and schedule own workload within timeline
4. Team player and able to work independent responsibly in a fast-paced environment

· Managing tenders

· Formulation of procurement strategy, preparation of tender documentations, preparation of cost reports and cost plans, administration of tender process, evaluation of tenders and submission of tender recommendation reports.

· Responsible in conjunction with the Project Manager for the administration and stringent implementation of contract terms and conditions.

· Oversee projects from inception through to completion, ensuring that work is completed on time and within budget.

· Review variation request order, assess the associated variation costs, processing of progress payment and final account.

· Manage costing and budgeting for all building works and maintain cost within budget.

· Disputes mitigations and settlements

Requirements:

• Candidate must possess at least Bachelor degree in Construction.
• At least 5 years of working experience in quantity taking off and measurement.
• Bilingual in English and Mandarin in order to communicate and engage with Mandarin speaking custom.

We are seeking a dynamic and results-driven Sales Manager to spearhead our customer acquisition and revenue growth initiatives in the digital marketing space. As we expand our operations, this role will be crucial in driving our company's success through strategic sales leadership and client relationship management.

Role & Responsibilities:

• Lead and mentor a high-performing sales team to consistently exceed revenue targets and KPIs.
• Develop and implement innovative sales strategies aligned with company objectives and market trends.
• Foster and maintain strong, long-term relationships with key clients and stakeholders.
• Collaborate with management to define product and service offerings that meet market demands.
• Create and execute comprehensive sales plans, including target setting, strategy development, and performance monitoring.
• Guide the sales team through the entire sales cycle, from prospecting to closing deals.
• Conduct regular sales strategy meetings and provide ongoing performance feedback to team members.
• Oversee the creation of compelling sales proposals, presentations, and product demonstrations.
• Stay abreast of industry trends, the competitive landscape, and emerging technologies in digital marketing.
• Provide regular market intelligence and competitive analysis to inform company strategy.

Skills and Experience:

• Bachelor's degree in Marketing, Business Administration, or a related field.
• Minimum 5 years of proven sales experience in digital marketing or related technology sectors, with at least 2 years in a leadership role.
• Demonstrated track record of consistently meeting or exceeding sales targets.
• Knowledge of digital marketing solutions, including SEM, SEO, SMM, and emerging trends.
• Understanding of web technologies, including WordPress, PHP, and custom web applications.
• Excellent leadership skills with the ability to motivate and develop a high-performing sales team.
• Superior communication and presentation skills, with the ability to articulate complex technical concepts to diverse audiences.
• Strong analytical and problem-solving skills, with the ability to translate data into actionable insights.
• Proficiency in CRM systems and sales management tools.
• Adaptability and resilience in a fast-paced, ever-changing digital landscape.

What will you get?

• Competitive salary package with a commission scheme
• Benefit package includes different types of leaves, medical benefits, transport claims, etc.
• Enjoy the journey of working in an energetic and fast-paced environment with creative and fun teammates.
• Witness and celebrate real results and achievements you made for the clients.
• You will be equipped with critical knowledge to steer your way in this accelerated digital era.
• Have fun, Feast, Play, and Drink as a team!

**We regret to inform that only the successful candidate will be notified. **

Job Description & Requirements

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.
• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

About Us:
Agape Connecting People is an established training academy with a five-year strategic growth plan focused on training, placement, and mentoring support. We are committed to transforming lives through skill development and creating meaningful career opportunities.

Job Summary:
We are seeking a dynamic and experienced Training & Placement Manager to lead our training and placement operations. The ideal candidate will have deep expertise in the SkillsFuture Framework and a proven track record in managing training programs, developing industry partnerships, and driving successful job placements.

Key Responsibilities:

· Training Program Management:

o Design, implement, and oversee training programs aligned with the SkillsFuture Framework.

o Ensure curriculum relevance by staying updated on industry trends and government policies.

o Manage course accreditation processes and compliance requirements.

· Placement & Career Development:

o Build and maintain partnerships with employers and industry stakeholders.

o Develop job placement strategies and manage placement drives.

o Provide career counseling and mentoring support to program participants.

· Business Development & Stakeholder Engagement:

o Identify business growth opportunities and collaborate with external partners.

o Establish and nurture relationships with SkillsFuture Singapore and other regulatory bodies.

· Operational Leadership:

o Lead a team of trainers and support staff.

o Oversee budgets, KPIs, and reporting metrics.

Qualifications & Requirements:

· Bachelor’s degree in Education, Business, or a related field. A postgraduate degree is advantageous.

· Minimum 5 years of experience in training and placement, with specific experience related to the SkillsFuture Framework.

· Strong network within the training and employment sectors.

· Excellent communication, leadership, and stakeholder management skills.

Why Join Us?

· Opportunity to lead a growing training academy with a transformative social mission.

· Collaborative and purpose-driven work environment.

· Career development and growth potential.

Application Process:
Interested candidates should submit their resume, a cover letter detailing relevant experience, and professional references. Applications will be reviewed on a rolling basis until the position is filled.

Join us in creating lasting social impact through skills development and career transformation!

Email to : [email protected]

The IT Regional Manager is responsible for overseeing the information technology operations of an organization mainly in Singapore and the others region. In this role, the candidate will work closely with the other departments within the organization to ensure its technology systems are functioning efficiently, effectively, and securely. The IT Regional Manager job description entails developing strategies and policies for the management, maintenance, and support of technology systems, including hardware, software, and infrastructure.

(A) Essential Job Functions:

The Regional ICT Manager is responsible, but not limited to, the following:

• Lead and oversee the development, implementation, and continuous improvement of incident response procedures and processes.
• Work closely with the General Manager of the ICT Department at HQ to align group-wide strategies, IT governance, and security policies with the Asia Region's objectives. As the Head of the Asia ICT Regional Headquarters, contribute to the development of the regional ICT structure and compile periodic ICT reports for the General Manager.
• Plan and evaluate ongoing assessments of security measures, including antivirus, application control, firewalls, SIEM, VPN, SSL, and intrusion detection/prevention policies.
• Analyse and prioritize vulnerabilities based on severity, potential impact, and business risk; collaborate with relevant teams to implement effective mitigation strategies.
• Work with teams across multiple geographic locations to investigate and document security incidents, identify root causes, and recommend remediation actions.
• Develop and enforce security policies and procedures to safeguard organizational data and systems from cyber threats.
• Conduct regular vulnerability assessments and penetration testing to identify and address security risks and weaknesses.
• Oversee ISMS audits and compliance with ISO27001 and the Cybersecurity Code of Practice. Enforce IT policies and ensure adherence to regulations such as PDPA and the Cybersecurity Act.

(B) Minimum Qualifications/ Job Experience:

• Degree in Computer Science/Information Technology or equivalent.
• At least 8 years management experience in a regional headquarter.
• At least 15 years of experience in IT, with strong expertise in IT infrastructure and IT security.
• More than 10 years of experience in hands-on experience in strategic planning which relates to Information System, project management in Business Application, develop, maintenance and operation of Business Application (experience in SAP Public Cloud will be an advantage), developing, maintenance and operation of Business Application Infrastructure (experience in public cloud such as Microsoft Azure, AWS etc), Corporate’s OA (infrastructure business support, such as Office365, PC, iPhone, multifunction device, group companies’ network etc)
• More than 5 years of hands on experience in cyber security (ISO27001).
• More than 5 years of hands on experience in J-Sox accounting data security.
• Resourcefulness and innovation in optimizing limited resources.
• Proven track record of leading large-scale IT projects and cross-functional teams.

(C) Knowledge/ Skills/ Abilities:

• Strong knowledge of the latest cybersecurity threats, trends, modern cybersecurity concepts, and technologies (zero trust, CIS Controls, OWASP, MITRE ATT&CK, XDR, CloudSec, AppSec, NIST, ITIL, Azure Well Architected Framework, etc).
• Experience in domains of Cyber Security Operations, Incident Response, Forensic Investigation, Threat Intelligence, or Vulnerability Management preferred.
• Ability to manage and configure security systems, monitor network traffic and system logs, conduct regular security assessments and respond to security incidents.
• Exceptional planning and organizational skills, and excellent written and oral communication.
• Self-starter with initiative and the ability to effectively prioritize and execute tasks with direction from corporate headquarters.
• Professional information security certification preferred, such as: CompTIA Security+, Certified Information Systems Auditor (CISA), Certified Information Security Manager (CISM), Certified Information Systems Security Professional (CISSP), Certified Information in Cybersecurity

At JCU we firmly believe that people are our most valuable asset, so we work to grow and diversify the skills, knowledge and capability of all our staff. We live by our values and deliver against our Strategic Intent in an environment that values respect, excellence and delivering a sustainable future for the people of the Tropics.

The Regional Manager, Partnerships provides strategic leadership and expertise to measurably increase engagement with the JCU’s global experience programs and develop partnership networks that expand the University’s international presence.

Responsibilities:

The Regional Manager, Partnerships is accountable for:

1. Measurably increasing engagement with JCU global experience programs through provisions of strategic leadership and promotion to University staff and students.
2. Developing and expanding JCU’s network of global experience partners, acting as a key contact and providing informed, customer centric responses to enquiries.
3. Ensuring the delivery of optimal business outcomes for the University by leading and facilitating the global experience programs including but not limited to study abroad program, exchange program, short programs and monitoring of exchange students.
4. Contributing to the achievement of strategic objectives of the Directorate by participating in strategic planning activities and role modelling defined cultures and values.
5. Leading and developing a team to deliver high quality service outcomes through appropriate human resources and performance management, building a culture of teamwork, innovation, and engagement.

Key selection criteria

1. Under-graduate qualifications with a marketing major or significant experience in higher education.
2. Proven strategic management experience in international partnerships, student recruitment and mobility, with accountability for performance and quality management.
3. Demonstrated people and resource leadership and management experience, fostering a positive and high-performing team culture.
4. Exceptional organisational, problem solving and administrative skills, with the ability to prioritise and meet competing deadlines, exercising judgement and initiative.
5. Demonstrated high level communication and analytic skills to articulate concepts and present complex analysis with clarity and professionalism.
6. Demonstrated high-level verbal communication and interpersonal skills with proven ability to maintain working relationships, including demonstrated ability to consult, negotiate and liaise with varying levels of stakeholders to achieve outcomes for the organisation.
7. This position is responsible for the management and leadership of staff.
8. This position may involve occasional domestic and international travel.
9. This position may involve occasional work outside standard working hours.

Monthly Remuneration: Commensurate with experience

Closing date: 20 January 2025

JCUS Perks:

• Staff Discounts with selected merchants
• Sponsorship for Continuing Education/Workshops
• Medical and Dental Insurance
• Up to 25 days Annual Leaves

Please send your application via https://careers.jcu.edu.sg/cw/en/listing

We thank you for your interest and regret we are only able to notify shortlisted candidates. The University reserves the right to invite applications, not to make an appointment or make an appointment at a lower job grade.

The Singapore campus of James Cook University (registered as James Cook University Pte Ltd in Singapore) is a wholly owned company of James Cook University Australia. The University offers Bachelor & Master Programs in Business, Psychology, Information Technology & Education at the Singapore campus of James Cook University.

• Determine the management plans, policies and business objectives related to the management of the Company and responsible for the implementation and achievement of results.
• Establish company goals and objectives, both short-term and long-term.
• Provide leadership, source and execute investment opportunities to increase investment portfolio.
• Lead due diligence, direct transaction team and coordinate transaction execution and closing.
• Monitoring and assuring data integrity and performance return accuracy for clients and partners.
• Establish and improve the Company's organizational and work system. Responsible for creating an efficient organizational team and building good communication channels.
• Coordinate the sales, market development, research and development as well as product operations in the Company.
• Coordinate the relevant internal/external work relationships, maintain and enhance the Company's brand image and reputation.
• Coach, develop and mentor the team in their career development.
• Maintain good working relationships with clients.
• Ensure that the company continues to make profits and grow investors’ wealth.

Requirements:

• Bachelor degree and above any field.
• At least 10 years’ experience in the Management, Sales or Marketing roles.
• Have good knowledge about import and export processes.
• High level of business awareness and acumen.
• Understanding the intricacies of financial management and management.
• Excellent Leadership, communication, organisational, analytical and problem-solving skills.
• Strong crisis management and conflict mediation skills.
• Bilingual with proficiency in English and Mandarin to liaise with clients.

Overview

The Senior Manager of Talent Acquisition oversees a team of 13 leads and recruiters to a collaborative partner to the business leaders and key management stakeholders in fulfilling diverse manpower requirements to meet business objectives. He/She owns and is the custodian of the overall talent acquisition and pipeline strategy to recruit educators, corporate and support roles across the organization.

He/She is a strategic partner to management and a forward thinker with understanding of external employment/market/sector trends which impacts recruitment. He/She directs, leads and drives the end of end recruitment process efficiently and supports the growth and transformation journey in a fast-paced and an agile business environment.

Job Responsibilities

• Lead and drive the talent acquisition strategy locally or overseas in accordance to business objectives, needs and current and emerging employment market trends.
• Manage and motivate a team of recruiters through a full recruitment cycle that focus on candidate experience
• Advise business leaders and department key stakeholders in developing recruitment strategies and tactical plans to attract educators, corporate and support roles to fulfill corporate and preschool centre needs.
• Lead and drive a pipeline strategy to maintain a good time to fill indicator or to attract talents for Management Associate Programme for businesses
• Work in partnership with government agencies, corporate partners and institutions for outreach or offering internships
• Partner internally to build a strong employer branding and recruitment campaign to the right target audience
• Present and report data-backed analysis for leadership team and business leaders to drive strategic decision making.
• Responsible for the overall talent acquisition budget and spending

Job Requirements

• At least 10 years of experience in the HR field with minimum 8 years in Talent Acquisition related roles
• Experience in recruitment with proven track record and exposure managing and leading a team of recruiters
• Experience working with senior leaders and key business stakeholders, deriving recruitment strategies and driving initiatives
• Experience in data-driven approach to problem solving and good analytical skills
• Driven and strategic with strong operational/implementation background
• Ability to build relationship and with good business acumen
• Ability to multi-task and able to work in a fast-paced environment

Interested applicants, kindly furnish us with your detailed resume and click Apply Now button.

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

“JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees, you may call our office directly for verification. We will not be liable for loss arising from scams.”

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Looi Ming Ming

EA Personnel Reg No: R1660254

Responsibilities:

• Coordinate and conduct market research and analysis to ensure the marketing activities are effectively informed and engaged and the influence on prospective students
• Identify new business opportunities and explore new and emerging markets for growth in international partnerships and TNE.
• Conduct the partner universities course curriculum mapping exercise for advanced standing
• Collaborate with other departments in assessment and other exercises to support the development of partnership universities
• Communicate and collaborate with marketing and branding to support partnership universities
• Design marketing strategies and drive the team to recruit students from the specified country.
• Lead the region to execute the agreed strategies for a specified market in order to achieve student targets established for the market.
• Ensure student target numbers are achieved through both direct and indirect recruitment channels.
• Manage the budget set for marketing within the region. Provide market intelligence to the reporting manager on marketing opportunities.
• Identify new business opportunities and explore untapped market opportunities for growth in student recruitment, including new markets, growth areas, trends, or new ways of reaching existing markets
• Keep abreast of the latest trends and changes in the education sector
• Identify potential university partnerships and collaborations in the region
• Expand the University’s diversity through forging and growing international partnerships and TNE to enhance students’ cultural awareness and learning experience
• Support and work closely with the manager of international partnerships to expand the university’s international partnerships and TNE offerings
• Create opportunities for transnational education (TNE) through establishing strategic partnerships with potential universities in the region for articulation arrangements or dual program delivery opportunities.
• Oversee the provision of regular performance reports to the senior management and advice on strategies to address gaps on:
• Progress towards achievement of student targets Agent performance
• Other emerging market issues
• Identify trends and insights to optimize expenditure and performance.
• Provide ongoing updates and reports on the success of Universities Partnership and student outcomes.
• Provide data analytics, statistical analysis, and relevant strategic recommendations for the university partnerships and outreach.
• Provide marketing intelligence on marketing opportunities.
• Ensure TEQSA and EduTrust complianceAll documentation required by TEQSA, EduTrust, and the JCU policy framework is completed and stored in an exemplary manner.
• All activities accord with the requirements of TEQSA, EduTrust, SQC, and other quality requirements.
• Seek to continuously improve the operation and performance of the International Partnerships team.

Criteria:

• Bachelor's level degree with a marketing major or equivalent
• At least 6 years of experience and expertise in education student recruitment and marketing
• High-level communication skills, both verbal and written, in the prevailing language of the market
• Well-developed skills in networking and building relationships
• Strong understanding of contemporary marketing methodology, including the use of technology as a marketing aid High level of IT skills, particularly in the use of Microsoft Word, Excel, PowerPoint, and CRM systems
• Familiarity with CPE EduTrust and Advertising Guidelines preferred

Behaviours:

• Able to work under pressure and in a fast-moving pace environment to ensure tight deadlines are met
• Able to multi-task and ensure recruitment targets are delivered
• Work as a team member An eye for detailed work
• Be flexible in their approach to the work environment
• Ability to work independently in a diligent, organised, and methodical manner
• Pro-active attitude and constantly strive to improve work efficiency

Monthly Remuneration: Commensurate with experience

Closing date: 6 January 2025

JCUS Perks:

• Staff Discounts with selected merchants
• Sponsorship for Continuing Education/Workshops
• Medical and Dental Insurance
• Up to 25 days Annual Leaves

Please send your application via https://careers.jcu.edu.sg/cw/en/listing

We thank you for your interest and regret we are only able to notify shortlisted candidates. The University reserves the right to invite applications, not to make an appointment or make an appointment at a lower job grade.

The Singapore campus of James Cook University (registered as James Cook University Pte Ltd in Singapore) is a wholly owned company of James Cook University Australia. The University offers Bachelor & Master Programs in Business, Psychology, Information Technology &

Education at the Singapore campus of James Cook University.

Report to Project Manager / Head of Planning.

Involved in all trades coordination during design development and planning stage (Architectural , Structural & MEP.

Good knowledge of authority requirement / regulations to execute planning works

Good knowledge of precast , PPVC , PBU and Dfma concepts

Ability to adapt to digitalised process in construction industry

Strong interpersonal skills to liaise with Client/Consultant/Subcon

Ability to lead a team of Engineers & Coordinators to successfully

Experience with Precast/PPVC/MET Basic knowledge of Revit , Autodesk BIM360 , Novade ,Powerapps , Power BI is an added advantage

Completed min 5 project cycles

Strong Decision making and leadership skil

Requirements

* Proven experience as Manager or similar role

* Organizational and leadership abilities

* Communication and interpersonal skills

* Self-motivated with a results-driven approach

* Problem-solving skills

* Able to work longer hours with prolonged period of standing.

* Must work on weekends/PH.

Position Summary:

This role primarily supports SEA financial forecast and Business Finance activities. The employee will support various aspects of the business financials to enable better decision making and improve the financial positions with analysis, management reporting, and financial operations. The role also supports regional SOX controls & enhancements for the CSBG business.

Job Responsibilities:

• Develop, analyze and business partnering with operations to present financial information in a timely manner to enable decision making and meeting the financial accountability of the organization to various stakeholders.
• Responsible in forecast inputs, analysis and period close journals of revenue, costs, spending to ensure high level of accuracy between forecast and actuals. Recommend financial solutions to improve profitability, AR collectability and ease of revenue recognition. Involve in Business Finance Operations: AR collection, manage revenue rebate programs, and resolve issues relating to GST, rebates, that may implicate AR / Revenue recognition.
• Compliance analysis and reporting relating to regional SOX controls of customer transactions in Spares, Upgrades, Services & Reliant system businesses. Drive regional SOX controls enhancements for CSBG business.
• Undertake streamlining projects and initiatives involving systems improvement, reporting improvement.
• Matrix accountability to respective supervisor.
• Any other duties as assigned by the Immediate Supervisor.

Job Requirements:

• Accounting / Finance or Business Degree with Finance modules;
• At least 10 years of Finance / Accounting experience with > 5 years of recent experience in Analysis & at least 1-2 years handling SOX tasks.
• Experience in supporting business finance operations (Revenue Recognition, manage rebate programs, AR collection, etc.)
• Past experience in systems improvement or streamlining projects would be advantage.
• Audit background preferred and/or good knowledge of US GAAP and Singapore FRS.
• Possesses strong inter-personal and communications skills. Out-going personality and successful examples in cross-functional collaboration, managing difficult work partners.
• Is meticulous and maintains detailed and accurate accounting records. Efficient in time-management and fast in execution.
• Commands good oral and written English.
• Has ability to work independently, possesses good analytical and problem solving skills.
• Good working knowledge of SAP preferred.
• Very strong in Microsoft Excel and Microsoft Powerpoint

Our client, one of the Fastest Growing Non-Bank Financial Institute in Singapore is looking for relationship manager to join their team of Relationship Manager.

Working Hours: Monday to Friday (8.30am - 5.30pm)

Work Location: On-Site (Nearest to Novena MRT)

Work Type: Permanent

Responsibilities

- Acquiring new corporate clients for secured lending (property)

- Manage and service existing accounts

- Promote company's range of financial products and offer guidance on loans

- Generate & achieve KPI targets assigned

- Build a strong network of business contracts to generate referrals

- Prepare credit proposals involving financial analysis

Requirements

• Diploma or Degree in Business Management, Finance, Sales, or related fields.
• Minimum 1-2 years of working experience in sales and sales support roles.
• Highly self-motivated, proactive, and result-oriented.
• Strong interpersonal and communication skills.
• Able to work independently while also contributing effectively to a team.
• Strong understanding of customer needs and market trends.
• Relevant work experience in unsecured lending, property/term loans, and mortgage loans (preferred).

RMA Consultants EA License No: 93C4403

Foo Erin Reg No: R2196422

About the Company: My Client is a leading provider of digital solutions for Smart Ships in the maritime industry, offering the one of the most comprehensive, innovative and reliable digital platform for ship owners and charterers around the world.

About the Role: As a Sales Business Development Manager, your role involves growing business by nurturing client relationship. You should be self-driven, ability to identify new business opportunities, expand market presence, maintain strong relationship with clients, ability to cover entire sales and marketing cycle and with product experience in maritime solutions. You should also have deep understanding of the maritime industry and have network to executive profiles in the chartering, manager and ship-owner offices, build up over the years.

You should not only professional but also a skilled communicator capable of attracting new business and clients. The ideal candidate will have a natural talent for sales talk, building strong client relationships, and driving our business growth.

Responsibilities:-

· Responsible for the Sales effort in regions assigned

· Develop markets assigned

· Generate sales leads

· Weekly and Monthly Sales updates to the management

· Manage and handle customers’ relations, feedback and complaints

· Be familiar and keep up to date of market requirements and user needs

· Drive sales activities for existing and new channels

· Be actively involved in trade shows, trade advertisements and other marketing communications activities

· Responsible for reports covering CRM, sales pipeline, activities, performance and plans

· Responsible for bid management

· Work closely with the Group sales network to increase the commercial pipeline

You should have:-

· Attract and engage new clients with compelling sales presentations

· Identify new business opportunities and expand market presence

· Proven sales track record in the maritime business (Min. +5 years’ experience)

· Experienced in selling to shipowners and charterers, B2B

· Experience with direct sales, marine sales, marine solutions

· Able to travel frequently

· Hunter type with ability to close the order

· Experience with selling hardware or software solutions will have an added advantage

· Knowledge of Shipping and Offshore sectors

· Experience with energy optimization in the maritime business is an advantage

· Experience with marketing and production of marketing materials is an advantage

· Previous experience as mariner, technical, commercial experience in the relevant industry is an advantage

Qualification : Tertiary educated with recognized degree qualification preferred

· Dedicated and ambitious

. Ability to act individually, but work as a team

· Good relationship management skills and work in a diverse culture

· Excellent modern communication and presentation skills, both verbal and written

· Can-do attitude and strong execution skills

Interested candidates may also write in to [email protected]

R1100672

Roles & Responsibilities

An Exciting Opportunity to join a fast-growing team! WE SPECILAISE IN CARPERNTRY & INTERIOR DESIGN.

We are on a growing journey and building a stellar team! We are looking for a Head of HR to join our fast-growing team. The ideal candidate will be responsible for overseeing the HR functions across multiple countries.

This role involves developing and implementing HR strategies that align with the company's business goals and ensuring compliance with regional labour laws. The Regional HR Manager will serve as a strategic partner to regional leaders, driving employee engagement, performance, and organizational effectiveness.

Key Responsibilities

Leadership & Strategy

· Shape and execute HR strategies aligned with company goals and values.
· Advise senior leadership on HR policies and best practices.
· Foster employee engagement, productivity, and a positive workplace culture

Talent Acquisition & Talent Management

· Oversee recruitment and build a talent pipeline aligned with company needs.

· Lead strategic recruitment initiatives to ensure culture fit and organisational alignment.

· Workforce Planning - Leverage data to analyze workforce trends and develop strategies to address current and future staffing needs.

· Oversee regional talent management strategies to retain top talents.

· Implement and promote employee development programs and career path initiatives to enhance employee skills and engagement.

HR Operations and Compliance

· Manage HR operations, including policy development, compliance, and benefits administration.

· Optimise HR processes to align with industry standards and enhance efficiency.

Organizational Development

· Support organizational change initiatives and help drive cultural transformation within the organization

· Analyze organizational structure and recommend improvements to enhance efficiency and effectiveness

Compensation and Benefits

· Oversee regional compensation and benefits programs, ensuring they are competitive and aligned with company policies.

· Conduct compensation benchmarking and recommend adjustments to address market trends

Reporting and Analytics

· Provide regular reports and insights on HR metrics, including turnover rates, employee engagement, and recruitment performance.

· Use data-driven insights to inform decision-making and strategic planning.

Ideal Candidate Attributes

· Strategic, solution-oriented thinker with empathy and emotional intelligence.

· Proactive in adopting new HR trends to improve the employee experience.
· Approachable, fostering rapport and trust across diverse teams.

We are looking for a Social Media Marketing Manager who is skilled in driving conversions, increasing sales, and engaging our online community. You will lead our social media strategy, create impactful content, manage campaigns, and handle customer inquiries to support our growth objectives.

Key Responsibilities

1. Conversion-Driven Social Media Strategy

• Develop and execute social media strategies that drive traffic, increase sales, and convert followers into customers.
• Identify and target high-potential customer segments with content that meets their needs.
• Collaborate with the sales team to align social media efforts with sales goals.
• Monitor performance metrics to refine strategies and ensure continuous improvement in driving sales.

2. Content Creation and Optimization for Sales

• Create, curate, and optimize engaging content (posts, videos, ads) designed to drive conversions, including product promotions and special offers.
• Use tools like Canva, CapCut, or similar software to design visually compelling content tailored for different platforms.
• Regularly analyze content performance to adjust strategies and maximize engagement and sales.

3. Community Management and Customer Engagement

• Actively manage the social media community by responding to comments, messages, and enquiries quickly and professionally.
• Collaborate with the sales team to address enquiries and feedback, enhancing customer satisfaction and trust.
• Handle enquiries from social media channels, guiding potential customers towards booking appointments or making purchases.

4. Social Media Advertising and Campaign Optimization

• Plan, create, and manage paid social media campaigns to generate leads and increase sales.
• Develop compelling ad creatives and copy that resonate with target audiences.
• Continuously monitor and optimize campaign performance to meet and exceed sales objectives.

5. Lead Management and Sales Support

• Implement systems to track and follow up on leads generated through social media.
• Work with the sales team to refine lead management processes and improve conversion rates.
• Provide insights from social media engagement to improve products and services.

6. Trend Monitoring and Strategic Adjustments

• Stay updated on the latest social media trends, platform updates, and best practices.
• Adapt strategies based on changing trends and user behaviors to maintain relevance and effectiveness.
• Introduce innovative methods and tools to enhance engagement and drive sales.

Required Skills and Qualifications

• Bachelor’s degree in Marketing, Communications, Business, or a related field, with at least 4 years of experience in social media marketing, driving conversions and sales.
• Strong knowledge of social media platforms (Facebook, Instagram, TikTok, XHS, etc.), with experience in community management and customer engagement.
• Proficient in social media tools, analytics, and video editing software (e.g., Canva, CapCut).
• Excellent communication, creative, and analytical skills to craft compelling content and optimize campaigns.
• Ability to work independently, handle multiple tasks, and meet tight deadlines while ensuring high-quality outcomes.

Job Description

• To manage the 24-hour call centre with the assistance of the call centre executives and be contactable in case of urgent situations.
• Lead, manage, and motivate a team of call centre staff to achieve high levels of customer satisfaction, productivity, and performance
• Provide ongoing coaching, feedback, and performance reviews to ensure that all staff meet or exceed service standards and take disciplinary action if required
• Deal with escalated customer complaints, technical inquiries, and complex issues that staff are unable to resolve.
• Monitor call volume, response times, and service quality to meet established KPI
• Develop/amend and implement procedures for handling different types of customer inquiries, including emergency calls, service requests, and product questions
• Ensure proper call documentation and follow-up processes are followed to track issues and resolutions.
• Track and analyze key performance metrics, including call volume, response time, issue resolution rates, and customer satisfaction scores.
• Prepare and present regular reports on call centre performance to section heads & senior management.
• Develop action plans to improve performance based on data analysis, customer feedback, and team performance reviews
• Work closely with the technical support and service teams to ensure customer issues are resolved quickly and effectively.
• Communicate company updates, policy changes, and product/service information to the team.
• Foster a collaborative environment within the call centre and with other departments to ensure seamless operations.
• Identify areas where team members may need additional training or development and coordinate with the relevant sections.
• Ensure all agents are up to date on product knowledge, safety standards, and customer service techniques.
• Continuously improve training materials and processes to adapt to new challenges and technologies in the elevator industry.
• Liase with store personnel for issuance of spare parts
• Ensure emergency stocks at call centre and troubleshooting tools are accounted for and levels are sufficiently maintained
• Perform any other duties and tasks that may be assigned from time to time to support the company’s goals and business needs. This may include, but is not limited to, assisting with special projects, contributing to team initiatives, or supporting other departments as required.

Job Requirement

• Degree in business administration, communications, or a related field is preferred
• Call-centre management experience is required
• Must be conversant in English and a 2nd language
• Excellent telephony skills with a strong customer focus
• Fast learner (especially for service routes and SAP)
• Ability to work well in teams
• Leadership skills and the ability to motivate and develop staff
• Able to maintain composure while under pressure
• Ability to multi-task
• Able to commence within short notice

Construction operations encompass the critical processes that turn plans into finished projects. They involve coordinating every stage of construction, from preparing the site to the final handoff. These operations ensure everything runs smoothly by aligning schedules, managing resources, and addressing challenges as they arise.

Engaging in construction operations means orchestrating a variety of tasks, including sourcing materials, adhering to safety protocols, and employing modern technologies to enhance efficiency. Tools like Building Information Modeling (BIM) help with precise planning, while on-site monitoring technologies ensure progress stays on track. Success here is about preparation and flexibility, balancing the needs of the project with unforeseen changes.

Ultimately, construction operations are about managing both tasks and teams. Bringing together project leaders, subcontractors, and stakeholders requires clear communication and a commitment to quality. The goal is always to deliver a project that meets expectations, stays within budget, and achieves deadlines while maintaining safety and efficiency at every step

A self-directed team player in the Distribution & Marketing Department focusing on supporting and managing business plans and strategies to promote business growth.

Key Responsibilities include:

• Assist and support the CEO in the following (but not limited to):
• Support in recruitment and outreach efforts
• Review work processes and controls to improve effectiveness and efficiency
• Ensuring all operations are compliant with internal guidelines and regulatory requirements
• Assist in the preparation of business papers of the various financing schemes and incentives
• Monitoring, validating, and reporting on all financing schemes and incentives
• Timely reporting and analysis on all financing schemes and incentives to ensure achievement of plans and objectives
• Provide administrative support and perform any other project and ad-hoc tasks to assist the team
• Support the CEO in various corporate projects and initiatives

Requirements:

• Possess at least a Diploma
• Excellent organizational and time management skills
• Strong written and verbal communication skills with the ability to present analysis and recommendation.
• Good Problem-solving skills
• Excellent MS office skills - Powerpoint and Excel.
• Project Management and Business Analysis skills
• 2-3 years relevant experience
• Ability to work well under pressure and managing tight deadlines in a fast-paced environment
• Capable of managing multiple tasks priorities effectively

Construction operations encompass the critical processes that turn plans into finished projects. They involve coordinating every stage of construction, from preparing the site to the final handoff. These operations ensure everything runs smoothly by aligning schedules, managing resources, and addressing challenges as they arise.

Engaging in construction operations means orchestrating a variety of tasks, including sourcing materials, adhering to safety protocols, and employing modern technologies to enhance efficiency. Tools like Building Information Modeling (BIM) help with precise planning, while on-site monitoring technologies ensure progress stays on track. Success here is about preparation and flexibility, balancing the needs of the project with unforeseen changes.

Ultimately, construction operations are about managing both tasks and teams. Bringing together project leaders, subcontractors, and stakeholders requires clear communication and a commitment to quality. The goal is always to deliver a project that meets expectations, stays within budget, and achieves deadlines while maintaining safety and efficiency at every step

*New Outlets Opened at Clarke Quay Central*

Job Responsibilities:

• Be the 1st-in-charge of the store to oversee and ensure smooth daily operations
• Responsible for the profit & loss of the store and implement appropriate cost control measures
• Manage the store’s budget and forecasts to meet or exceed management expectations
• Maximize profitability of the store by increasing turnover (revenues and covers) as a first priority and controlling costs as a second priority
• Maintain and improve the overall performance of the store on a regular basis including cost analysis and monitoring of processes
• Supervise food and operational safety to ensure a comfortable environment for the customers
• Ensure customers’ needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure with tact and diplomacy
• Drive operational efficiencies of the store by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction
• Control labour through effective manpower scheduling and monitor leave of staff
• Actively involved in hiring process by identifying and selecting candidates for junior positions
• Actively involved in staff counselling and propose to management on course of disciplinary action, including but not limited to, termination of employment
• Manage, supervise and groom a team of supervisors and service staff to ensure maximum utilization of manpower allocated
• Handle all store administrative duties
• Any other jobs or duties assigned by the Senior Store Manager from time to time.

Job Requirements:

• Minimum of 5 years management experience in Food & Beverage industry.
• Possess sound leadership qualities and ability to manage service staff.
• Competency in Microsoft Office applications (Excel, Word and PowerPoint).
• Excellent communication & interpersonal skills; able to build lasting relationships with guests.
• Possess good organizational and management skills; able to lead and inspire staff
• Singaporeans only

JOB RESPONSIBILITIES:

- Responsible for the profit & loss of the restaurant and implement appropriate cost control measures

- Manage the restaurant’s budget and forecasts to meet or exceed management expectations

- Maximize profitability of the restaurant by increasing turnover (revenues and covers) as a first priority and controlling costs as a second priority

- Oversee the daily operations of the restaurant

- Maintain and improve the overall performance of the restaurant on a regular basis including cost analysis and monitoring of processes

- Supervise food and operational safety to ensure a comfortable environment for the customers

- Ensure customers’ needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure with tact and diplomacy

- Drive operational efficiencies of the restaurant by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction

- Control labour through effective manpower scheduling and monitor leave of staff

- Actively involved in hiring process by identifying and selecting candidates for junior positions

- Actively involved in staff counselling and propose to management on course of disciplinary action, including but not limited to termination of employment

- Manage, supervise and groom a team of supervisors and service staff to ensure maximum utilization of manpower allocated

- Handle all restaurant administrative duties

- Any other jobs or duties assigned by the Area Manager from time to time

JOB SPECIFICATIONS:

- Minimum of 6 years management experience in Food & Beverage industry

- Possess sound leadership qualities and ability to manage service staff

- Excellent communication & interpersonal skills; able to build lasting relationships with guests.

- Possess good organizational and management skills; able to lead and inspire staff

Job Description

Responsible for overseeing all aspects of the restaurant operations, by exercising demonstrated knowledge and experience in Food and Beverage management, including but not limited to, developing business, increasing profitability, staffing, budget and forecast

management.

STRATEGIC PLANNING

• Responsible for financial performance of at least 2 brands, including profit & loss and implement appropriate cost control measures
• Manage the brand’s budget and forecasts to meet or exceed management expectations
• Develop and recommend business marketing plan to increase sale
• Plan, direct and coordinate future outlet openings

OPERATIONS MANAGEMENT

• Oversee the daily operations of at least 2 brands
• Maintain and improve the overall performance of the brands on a regular basis including cost analysis and monitoring of processes
• Supervise food and operational safety to ensure a comfortable environment for restaurant patrons
• Drive operational efficiencies across outlet by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction
• Establish operational procedures and standards to ensure service quality and ensure full compliance to the organisation’s SOPs, policies and service standards
• Maintain product and service quality standards by conducting ongoing evaluations, investigating complaints, and initiating corrective actions
• Manage supervise and groom a team of area managers, restaurant managers, supervisors and service staff to ensure maximum utilization of manpower allocated
• Any other jobs or duties assigned by the General Manager, Operations from time to time.

Job Requirements:

• Diploma/Degree holder

• Minimum 12 years of relevant experience

• Experience in the F&B restaurant chain industry

• Familiarity with the business knowledge and operational management model of the F&B chain industry will be advantageous

Job Responsibilities:

-Formulating annual operation plan, budget, and work plan for the regional restaurants.

-Monitor the achievements of current regional restaurant revenue and prepare a forecast and aim for the next cycle’s budget.

-Oversee the use of the expense budget in the regional restaurants to ensure the achievement of regional goals.

-Responsible for talent development planning, assess the current manpower planning and make staff adjustments in various positions within the restaurants as required. -Collect accurate information on market trends, supply & demands, competitor analysis, and customer feedback within Singapore market to ensure the targeting of marketing plans and store operations.

-Analyze the monthly profit management report to guide the completion of standard cost control for food, labor, utilities, maintenance, and other expenses, and identify opportunities to increase profit.

-Conduct performance evaluations of regional stores, continuously improving employees' work capabilities and performance. -Monitor and promote the achievement of sales targets according to the market's stored-value and other sales strategies.

Summary: The general manager is responsible for overseeing food service and front-of-house operations across multiple sites. This role focuses on managing day-to-day operations, financial planning, budgeting, and ensuring high levels of client satisfaction. The general manager will also work closely with leadership to guide organizational development, drive continuous improvement, and achieve business targets. This position requires strong leadership, organizational skills, and the ability to thrive under pressure in a dynamic environment.

Responsibilities:

• Lead and manage food service and operational teams, addressing operational challenges effectively.

• Analyze factors affecting business performance and implement both short- and long-term solutions.

• Develop and execute financial strategies, including budgeting and reporting, to meet business unit targets.

• Collaborate with the leadership team to improve operational processes, policies, and resource allocation.

• Ensure client satisfaction by regularly reviewing service and operational standards.

• Provide leadership to site managers, fostering a culture of efficiency and teamwork.

总经理

职位要求：

* 文凭/学位持有者

* 至少 12 年相关经验

* 餐饮连锁行业经验

* 熟悉餐饮连锁行业的业务知识和运营管理模式者优先考虑

职责：

- 制定区域餐厅年度运营计划、预算和工作计划。

- 监控当前区域餐厅收入的成就，并为下一周期的预算制定预测和目标。

- 监督区域餐厅费用预算的使用，确保实现区域目标。

- 负责人才发展规划，评估当前的人力规划，并根据需要对餐厅内各个职位的员工进行调整。- 收集新加坡市场内市场趋势、供需、竞争对手分析和客户反馈的准确信息，以确保营销计划和门店运营的针对性。

-分析每月利润管理报告，指导完成食品、人工、水电、维护和其他费用的标准成本控制，并确定增加利润的机会。

-对区域门店进行绩效评估，不断提高员工的工作能力和绩效。-根据市场的储值和其他销售策略，监控和促进销售目标的实现。

摘要：总经理负责监督多个站点的食品服务和前台运营。该职位专注于管理日常运营、财务规划、预算和确保高水平的客户满意度。总经理还将与领导层密切合作，指导组织发展，推动持续改进，实现业务目标。该职位需要强大的领导能力、组织能力以及在动态环境中承受压力的能力。

职责：

* 领导和管理食品服务和运营团队，有效应对运营挑战。

* 分析影响业务绩效的因素并实施短期和长期解决方案。

* 制定和执行财务战略，包括预算和报告，以实现业务部门目标。

* 与领导团队合作，改进运营流程、政策和资源分配。

* 定期审查服务和运营标准，确保客户满意度。

* 为现场经理提供领导力，培养高效和团队合作的文化。