About Syfe

Syfe is a digital investment platform with a mission to empower people to grow their wealth for a better future. Built on the pillars of advice, access and innovation, we cater to the full spectrum of an individual's wealth needs across diversified proprietary portfolios, cash management solutions and a state-of-the-art brokerage.

The Syfe team combines world-class financial expertise with best in-class technology talent. Excellence in execution is in our DNA and we offer equity ownership to all employees regardless of seniority and designation.

We are regulated by the financial authorities across Singapore, Hong Kong and Australia. In Singapore alone, where we are headquartered, over 100,000 investors trust Syfe to grow their wealth.

Since its founding, Syfe has raised US$79 million from world-class investors. The company has won multiple awards including Wealth Management Fintech of the Year by the Asian Banking and Finance Awards, as well as being recognized as one of the Top LinkedIn Startups in Singapore.

The Right Profile

As a Compliance Specialist at Syfe, you will play a key role in safeguarding our commitment to regulatory excellence. Reporting to the Senior Compliance Manager, you will work closely with key internal stakeholders to ensure the maintenance of Syfe's obligations as an MAS-licensed entity.

Location: Singapore

Responsibilities

• Perform AML and CFT tasks including client onboarding (KYC), periodic CDD reviews, and transaction monitoring for potential suspicious activities.
• Coordinate and work closely with other departments, including the Client Success team and Operations team on AML/KYC-related queries.
• Support the development and roll out of new AML/CFT policies and procedures and training materials.
• Perform reviews in the compliance programme across various compliance topics.
• Assist in preparing data and files required for regulatory reporting, vendor submissions, and audits.
• Assist with regulatory research on new product roll-outs and business initiatives.
• Assist in ad-hoc tasks as required by the team.

Qualifications

• Bachelor's degree from a reputable university.
• This role is open to fresh graduates.
• Maximum experience 1-2 years.
• Strong interest in fintech and investments.
• Willingness to learn.
• Independent, task-oriented and enjoys autonomy in day-to-day tasks.
• Meticulous and has great attention to detail.
• Excellent command of written and spoken English.
• Eligible to work in Singapore.

You will thrive at Syfe if:

• You take initiative, act with drive and lead with an owner's mindset.
• You prefer open communication, remain humble and see feedback as a tool for personal and professional development.
• You flourish in a fast-paced and ever-changing landscape, where ambiguity is an opportunity to demonstrate your critical thinking and growth-oriented mindset.
• You come as you are. At Syfe, we believe in the power of diversity and are dedicated to creating a welcoming and innovative environment for all our employees. We embrace and encourage applications from candidates of all backgrounds and provide equal employment opportunities without discrimination based on any personal characteristic or status protected by law. If you require any accommodations to ensure a comfortable and positive interview experience, please don't hesitate to reach out.

Recruiting Process (estimated duration: 4 to 6 weeks)

If your application is shortlisted, please expect:

• Virtual introductory call with our Talent Acquisition Partner (15 min)
• Onsite interview with the Hiring Manager (45 min)
• Take-home technical assessment (2-3 days)
• Onsite technical assessment presentation with the Hiring Manager and relevant stakeholders (90 min)
• Virtual/Onsite interview with our Head of People & Culture (30 min)
• Background and Reference Checks

Due to the volume of applications, we regret that only shortlisted candidates will be notified.

The Restructuring and Insolvency team

Our Restructuring and Insolvency team works closely with industry professionals, companies and their stakeholders to identify and resolve issues affecting profitability, protect enterprise value and facilitate a full recovery where possible.

The team is made up of young and friendly professionals bringing about an easy-going culture. While projects are often performed in a pressurised environment, the team works collaboratively and supportively across all levels to be able to deliver their best. The leaders in the team are hands-on, guiding and teaching junior members to navigate situations and stakeholders that may be difficult or tricky. Each individual has the space to grow in their own way and to discover what is best for them.

Responsibilities

• Managing and executing day to day issues on restructuring and insolvency engagements (being, amongst others, liquidation, receivership, judicial management, scheme of arrangement, monitoring / exceptional accountant, debt restructuring and personal insolvency work)
• Liaising with stakeholders, creditors and other advisors
• Preparing draft correspondence, reports and presentations
• Reconstructing of (complex) accounting records from incomplete information
• Undertaking investigative work for the benefit of recovering assets for the insolvent estate and company analysis, including financial modelling where necessary
• Participating in client meetings and strategy discussions with supervisors and partners
• For insolvency matters, attending to statutory and compliance matters
• Assisting in department networking and marketing activities

Qualifications and skills

• Bachelor’s degree in Accounting, Business, Economics, Finance or other relevant field
• Minimum 5 or 6 years previous experience in a restructuring and insolvency team
• Experience in supervising work of junior members
• Experience in managing a variety of projects and engagements
• Proficient in the use of Microsoft Office Suite, specifically, Excel, PowerPoint and Word and financial modelling an advantage
• Excellent verbal and written communication skills

ABOUT SEMBCORP INDUSTRIES

Sembcorp Industries (Sembcorp) is a leading energy and urban solutions provider, led by its purpose to drive energy transition. Headquartered in Singapore, Sembcorp delivers sustainable solutions to support energy transition and urban development by leveraging it sector expertise and global track record.

For more information, please visit www.sembcorp.com

Purpose and Scope

• Provide Retail Operations Billing, Customer Fulfilment and Collection Support for the Commercial Business.
• Develop, standardize, and optimize business processes for the Retail Operations team using digital systems.

Key Roles and Responsibilities

• Provide Billing, Customer Fulfilment and Collection operation support for the Commercial Business.
• Develop, standardize, and optimize business processes by analyzing and evaluating existing processes and challenges.
• Perform analysis of the business processes related to productivity, efficiency, quality, costs, and time management.
• Review and update procedures and policies to support billing, sales, and metering requirements. Prepare management progress reports, feedback, and suggestions to all stakeholders through meetings, workshops, and documentation.
• Manage and support new billing system projects to optimize business processes, including project implementation, post implementation, system stabilization and monitoring phase to ensure project objectives are met.
• Team leader for operational functions such as billing operations, customer support or collections.

Qualifications & Experience

• Min a Degree Holder.
• Preferably 5 years of relevant working experience in the energy or utilities industry, playing a crucial role in managing the billing and collection operations
• Minimum 2 years of experience in managing a team.
• In-depth knowledge and experience in business process improvement and project management and implementation preferred.

Preferred Skills & Characteristics

• High proficiency in Microsoft office (Excel, Word, PowerPoint, MS Dynamics), Power BI, process mapping and analysis tools.
• Strong analytical and problem-solving skills, attention to detail and comfort in working with numbers.
• Excellent communication and interpersonal skills.

At Sembcorp, our shared corporate behaviours underpin all the work that we do in building a sustainable future:

• Institution-first Mindset – Put the interest of the Group ahead of individual interests.
• Collaboration – Deliver through collaborating across markets, businesses and functions.
• Accountability – Hold team and self accountable to deliver on our commitments.

Jobs Responsibilities

• Upkeep and perform periodic review of existing customers.
• Interact with clients to obtain KYC and other compliance information and documentation in accordance to Bank's AML policy.
• Review and evaluate recent negative news related to clients.
• Perform transaction reviews to ensure that account activities are in line with client business nature.
• Ensure that customers' information is accurate and updated on database
• Conduct all name searches on customers, connected parties and beneficial owners.
• Investigate, escalate and resolve name screening monitoring alerts and queries.
• Conduct ad hoc queries with customers and perform transaction reviews based on requests from Group Compliance and other relevant external parties when necessary.
• Involve in AML initiative and projects such as CRS/FATCA or when there is new AML/CFT regulations

Job Requirements

• Prior KYC/AML experience is advantageous

Application Procedures

Interested candidates, please email your resume to:
Attention: Lynn Mak Ling Ling (CEI No. R1986990)
[email protected]
Recruit Express Pte Ltd (EA No. 99C4599)

Manager Responsibilities:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

Manager Requirements:

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

Manager Responsibilities:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

Manager Requirements:

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.

• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.

• Health and safety of the workforce.

• Carrying out and attaining the mission and the goals of the business unit managed.

• Development of a superior workforce.

• Development of the department.

• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.

• Personal ongoing self-development and personal growth as an employee.

• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.

• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.

• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.

• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.

• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.

• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.

• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.

• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..

• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.

• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.

• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.

• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.

• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.

• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.

• Knowledge of the functions, operation, and mission of the specific department.

• Better than average written and spoken communication skills.

• Outstanding interpersonal relationship building and employee coaching and development skills.

• Management experience in a team-oriented workplace preferred.

• Demonstrated ability to lead and develop a department and department staff members.

• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.

• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.

• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..

• Evidence of the ability to practice a high level of confidentiality.

• Excellent organizational management skills.

Overview

In this role, the inspectors will be responsible for conducting on-site inspections to assess adherence to regulatory standards, internal policies, and operational procedures. The ideal candidate will have strong analytical skills, the ability to identify non-compliance, and ensure timely corrective actions.

Responsibilities:

Conduct on-site inspections to detect non-compliance in a timely and accurate manner, and perform the below-mentioned duties:

• Explain the purpose of the inspection at the onset of the inspections.
• Ensure proper recording of the whole inspection process
• Collect and assess documents, relevant evidences or documentation/records to detect non-compliance, and carry out actions according to the SOP
• Prepare and submit inspection reports within the stipulated timeframe
• Liaise with other relevant parties for any follow-up actions within the stipulated timeframe.

Requirements:

• Prior experience in enforcement or Public engagement will be advantageous
• Good interpersonal and communication skills
• Proficient in the use of MSOffice Applications
• Write and communicate well in English, and be conversant in at least one other language.

Responsibilities:

Products Knowledge and Hands-on Experience

• 3 years direct fund house compliance experience
• Working knowledge of equities and fixed income funds
• Familiar and working experience with UCITS, CPFIS rules
• Experience in setting compliance rules in Portfolio Management System

Secretary of:

• Board Meeting
• Risk Management Committee Meeting

Regulatory, Reporting, Surveys/Questionnaires:

• MAS, MoM Survey / Questionnaires, etc.
• Acting as LO and in change of regulatory and ad-hoc MAS reporting e.g. Form 11
• Fund registration/renewal with Opera and other jurisdictions
• Responding to Queries of Regulators
• Internal Reporting, e.g. monthly report to Board of Directors

Handling of Yearly Audits

• Statutory Audit
• Internal Audit
• ISAE3402 Audit

Monitoring Conflicts of Interest

• Directors’ Business Interest
• Periodic Disclosure to Investors
• Staff Personal Dealing/Declaration

Yearly Routines

• Outsourcing review
• BCP Testing
• Licensing Conditions Review
• Compliance Fit and Proper requirements
• Enterprise-Wide Risk Assessment
• · Updating Risk and Compliance Manuals
• · Identifying Critical IT systems

Onboarding and Periodic Reviews

• Brokers
• Introducers
• Clients

Upkeeping Registers

• Representatives
• Distributors/Introducers
• Outsourcing
• Gifts and Entertainment
• Complaints
• Errors/Exceptions
• Continuing Education
• Suspicious Transaction Reports

Requirements:

• Bachelors/Master’s degree
• 2-4 years’ experience working in a licensed/regulated business
• Past compliance experience is a plus
• Responsible, independent, extremely diligent and detailed
• High stress tolerance

Responsibilities:

* Coordinating daily management operations

* Delivering superior food service and maximizing customer satisfaction

* Responding efficiently and accurately to customer complaints

* Organize and supervise shifts

* Appraise staff performance and provide feedback to improve productivity

* Estimate future needs for goods, kitchen utensils and cleaning products

* Able to work night shift

Requirements：

* Proven work experience or similar role

* Proven customer service experience as a manager

* Strong leadership, motivational and people skills

* Acute financial management skills

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.

• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.

• Health and safety of the workforce.

• Carrying out and attaining the mission and the goals of the business unit managed.

• Development of a superior workforce.

• Development of the department.

• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.

• Personal ongoing self-development and personal growth as an employee.

• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.

• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.

• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.

• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.

• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.

• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.

• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.

• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..

• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.

• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.

• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.

• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.

• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.

• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.

• Knowledge of the functions, operation, and mission of the specific department.

• Better than average written and spoken communication skills.

• Outstanding interpersonal relationship building and employee coaching and development skills.

• Management experience in a team-oriented workplace preferred.

• Demonstrated ability to lead and develop a department and department staff members.

• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.

• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.

• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..

• Evidence of the ability to practice a high level of confidentiality.

• Excellent organizational management skills.

Job Responsibilities

• To lead a team of purchasing associates
• To ensure that store has sufficient inventory to cover for sales requirements
• To ensure all purchase orders are raised in accordance to MRP
• To ensure all purchase orders are issued to vendors on time
• To ensure accuracy and completeness in ERP system and purchasing documentations
• To ensure on-time delivery from vendors while maintaining inventory level within the desired target
• To review with vendors on quality issues and ensure corrective and preventive actions are taken by vendors
• Constant and close follow up on parts required by sales and production team
• To review all “slow-moving or no-move items” in the inventory and work with vendors on how to clear these potentially obsolete items
• To establish a good working relationship with vendors to ensure their strong support required to meeting the Company’s demand changes
• Generate required reports for Management review

Job Requirements

• Degree in any Business or Engineering field with at least 7 years of experience in procurement in an electronics manufacturing industry
• Possess knowledge of procurement in electronics manufacturing industry
• Possess forward planning and organising skills
• Able to multi-task and stay committed to the job
• Knowledge on Microsoft
• Knowledge on ERP systems
• Good at problem solving and communicating
• Possess good leadership skills and a team player

Job Description:

- Manage day-to-day operations of high-volume business.

- Provide hands-on support to team.

- Accountable for the delivery of product test data to achieve client satisfaction by maintaining production and specified turnaround targets.

- Reports turnaround times in monthly reports, manages to goal of 100% on time delivery.

- Monitors and reports weekly projection status.

- Lead team to a zero recordable and near-miss incident approach.

- Generates revenue by providing assistance to General Manager in managing the reservation system and procedures.

- Assists GM in budget and expense management by utilizing labor scheduling tools to follow demand patterns.

- Assist GM in managing staff by conducting staff meetings.

- Manages facilities by working closely.

Qualification:

- A minimum of 2-3 years prior leadership experience strongly preferred.

- A minimum of 2-4 years of prior experience in engineering, manufacturing industry.

- Minimum of a Bachelor's Degree in business administration or similar.

- Must be able to work OT.

- Good communication skills – Ability to read, analyze, and interpret legal documents (contracts, claims of lien),

general business periodicals, professional journals, technical procedures, or government regulations.

- Managing key business operations.

Position Summary

This position is responsible for leading a team in the management of warehouse operations to achieve the operations key performance index and the required service standards. This may include managing the warehousing and inventory management system, physical distribution operations, implementing logistics technology, customer liaison and relationship, organization development and training.

Primary Responsibilities

• To lead and manage at least one operation of company’s logistics operations (Warehousing & Transportation) including monitoring and achievement of Operation Key Performance Index i.e. Order Accuracy, Safety, Housekeeping and Security of Operation, Warehouse turn-around-time, Billing and documentation, Inventory Management (Control, Accuracy and level), Overtime Ratio & Labour Productivity.

• Review and management of Revenue & Expense of operations including Continuous monitoring of expenses, Accurate application of revenue, Negotiate and reduce costs on hired contractors, verify and authorize payment(s), Continuous sourcing of contractors,, management & maintenance of assets and maximize profitability.

• Review of Operation status with customers & management on a timely and regular basis.

• Provide management report on operation status and budget figures on a timely and regular basis.

• Manage and Develop the entire operation team which may include; Staff training plan, Recruitment of operations staff, Staff development activity and Ensure efficient communication between inter-departments.

• Managed all related matters pertaining to facility, safety and security issues.

• To maintain good working relationships with customers.

• As required, assist sales team in securing new business, including; conduct of facility tours, presentations on operations, site visits for customers to present capabilities and / or gather data and coordination effort with engineering and IT teams.

Requirement

• Degree in Engineering, Logistics Management, Industrial Engineering, Business or equivalent, Diploma Holders of similar fields are also considered.

• Total 10 years working experience with minimum 5 years in the Logistic Industry, preferred in similar capacity.

• Good working knowledge of the following operations areas – distribution, inventory planning, network analysis, materials management.

• Good Interpersonal & communication skills.

• Strategic thinking ability, proven implementation results.

• Strong written and oral communications skills.

• Experience with customs and regulatory issues related to logistics.

Working hours: Mon to Fri, 8:30am to 6pm

- knowledge in beauty and skincare

- well versed in acupuncture points preferred

- sociable and sales oriented personality preferred

- good knowledge in company beauty products

- able to recommend sales packages and company products to customers according to their needs

- prior experience in same industry prioritised

- responsible for sourcing of clientele base

- in charge of outlet daily operations

- collection of daily sales takings

- updating the POS system records for sales reporting

- independent and motivated individual

- time management skills

- experience in managing the whole shop outlet

- rostering of daily staff for operations

· Evaluating and optimizing marketing and pricing strategies.

· Analyzing market trends and preparing forecasts.

· Generating new business leads.

· Developing strategies and tactics to get the word out about our company and drive qualified traffic to our front door

· Deploy successful marketing campaigns and own their implementation from ideation to execution

· Conduct Market Survey & Research

· Analyses Market Trend & Provide Strategic Planning to assess & ensure Sale & Profitability of Products & Services

· Explore and Develop New Market to Increase Company’s Revenue

Company Description

At MCI Career Services Pte Ltd, we take pride in our reputation as a leading and trusted leader in recruitment and human resources and uphold our commitment to deliver dedicated and genuine service to our candidates and corporate clients. We are an expert in sourcing and placements of local staff with an emphasis on permanent, temporary and contract placements and we specialised in providing outsourcing and HR/Payroll support services to a plethora of industries.

MCI Group of Companies, collectively known as a group has multiple subsidiary companies such as MCI Career Services, MCI Consulting, MCI Outsourcing and MCI Event and Production Pte Ltd. Over the years, we have grown to a team of more than 100 dedicated employees across two offices in Singapore and Malaysia.

As an Enterprise 50 company, we are honored to be recognized as one of the top 50 most enterprising, privately-owned local companies who have contributed to Singapore’s economic development, both locally and internationally, in 2019, 2021, and 2023.

We are also pleased to announce that our subsidiary, MCI Outsourcing Pte Ltd, has won the Gold Award for Best Recruitment Firm – Outsourcing Solution at the prestigious HRM Asia Readers’ Choice Awards 2023.

Company Culture & Perks of Joining MCI Career Services

As we continue to expand, we seek talented individuals who value collaboration, are results-driven, and are passionate about personal and organizational growth. We welcome fresh ideas, diverse perspectives, and feedback from our employees to enhance our business processes and work culture. Additionally, we focus on providing training to equip our employees with the skills needed to excel in their roles, and we are committed to develop leaders who inspire, empower, and support the growth of our junior employees. In addition to mentoring opportunities, employees also have access to cross-departmental training, enabling them to take on new roles and expand their expertise.

At MCI, we believe in recognizing and rewarding performance based on merit. In addition to honoring our top sales performers with uncapped commissions, we are one of the few recruitment consultancy firms that provide employees with the opportunity to broaden their horizons and gain cultural exposure through company-sponsored trips to destinations such as China, Korea, and even Europe!

To express our gratitude for our employees' dedication, we present annual appreciation awards to celebrate their years of service with us.

Whether it’s individual milestones like birthday celebrations and promotions or team accomplishments like team bonding activities, we cherish and celebrate the achievements and moments that our employees have with us.

To promote employee well-being and maintain a healthy workforce, we have provided comfortable massage chairs in the office for relaxation, employee-led bimonthly recreation sports event and more! If you are passionate and ready to take on new challenges, we invite you to join our team and work with us to drive MCI to a greater success!

Job Overview:

We are looking for a People-Oriented, Results-Driven Operations Manager to join our team at MCI Career Services.This individual will play a crucial role in enhancing and streamlining our internal business processes, ensuring efficient, cost-effective, and scalable delivery of recruitment services to our candidates and clients.

Key Responsibilities:

1. Business Process Improvement:

• Develop operational guidelines that standardize best practices on recruitment, client and vendor management, ensuring a positive experience for our candidates, clients and vendors
• Evaluate and refine operational workflows to enhance efficiency and ensure maximum productivity.

2. Strategic Planning & Execution:

• Collaborate with senior leadership to design, implement, and monitor business strategies that align with organizational objectives
• Oversee and ensure successful execution of strategic initiative

3. Stakeholder Communication & Collaboration:

• Serve as the liaison between the operations, talent acquisition, business development teams, and other departments to ensure alignment towards company goals.
• Address and resolve operational issues promptly and effectively

4. Reporting & Data Driven Decision Making:

• Generate monthly reports and analyze performance of business processes to provide actionable insights to improve resource utilization and operational efficiency

5. Cost-Control

• Manage annual expenses, ensuring expenditures are kept within planned annual budget.
• Track actual sales performance against targets and identify opportunities for revenue growth and enhance profitability through cost-control measures

Requirements:

• Bachelor’s degree in Business Administration, Operations Management, or a related field.
• 5 to 8 years of experience in an operations management role
• A proven track record of driving business process improvements and operational excellence, with experience in data-driven decision-making.
• People-oriented with strong leadership and problem-solving skills.

If you are passionate about optimizing business operations and leading teams towards success, we would love to hear from you!

Kindly click to APPLY NOW or email your CV to [email protected]. If you do not possess the above experiences, your application will still be considered on individual merits and you may be contacted for other job opportunities.

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Ong Jun Kiat

Registration Number: R23117387

EA License No: 06C2859 (MCI Career Services Pte Ltd)

When the restaurant manager manages restaurant, it means they order, receive, store and track all of the restaurant's food and beverages, including its equipment and supplies. Therefore, one of this job's key responsibilities is to ensure that there's enough inventory to fulfil the menu requirements and to meet customer demand. To meet these demands, they perform tasks such as:

• monitoring usage rates of the various dishes and managing waste to ensure the restaurant doesn't sustain unnecessary costs
• storing food inventory at the right temperature and in clean, secure units
• preventing shortages or overstocking by monitoring inventory levels and ordering the supplies on time
• In this position, you have the crucial duty to ensure that the physical appearance of the establishment remains attractive, hygienic and comfortable for customers. This involves creating and enforcing a schedule that outlines the daily, weekly and monthly tasks required to keep the place clean. The cleaning usually happens before opening hours and in between busy service periods. Cleaning doesn't only apply to the inside of a restaurant, but also to the external areas, such as the landscaping areas and parking lot.
• Able to work night shift
• Must be able to work night shift and split shift
• Must be able to work extra hours or weekend if needed

Marketing Manager Responsibilities:

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Increasing brand awareness and market share.
• Coordinating marketing strategies with the sales, financial, public relations, and production departments.
• Developing and managing the marketing department's budget.
• Overseeing branding, advertising, and promotional campaigns.
• Managing the marketing department's staff.
• Preparing and presenting quarterly and annual reports to senior management.
• Promoting our brand at trade shows and major industry-related events.
• Keeping informed of marketing strategies and trends.

Marketing Manager Requirements:

• Bachelor's degree in marketing, finance, business administration, or similar.
• A master's degree in a relevant field will be advantageous.
• At least two years' experience as a marketing manager.
• Proficiency in electronic marketing automation software such as HubSpot Marketing and Bitrix24.
• Extensive knowledge of marketing strategies, channels, and branding.
• Superb leadership, communication, and collaboration abilities.
• Exceptional analytical and problem-solving skills.
• Strong time management and organizational abilities.

Dulwich College (Singapore) is seeking a talented Events Manager. The post holder will play a vital role in planning, coordinating, and executing high-quality events and programmes at the College, and will ensure that all events align with the school's vision and values, meet safety and safeguarding standards, and foster community engagement. The Events Manager will collaborate closely with academic and business support staff to deliver seamless and impactful experiences for students, parents, and stakeholders.

Taking on a project leadership role, the Events Manager works on College-wide events with domain owners to manage and coordinate all aspects, from strategy to execution.

Detail oriented and insightful, the Events Manager should possess excellent communication and people management skills and should be able to rally team members to implement events within tight schedules and stipulated budgets. They must be confident at dealing with people at all levels of the organisation and must be able to multitask numerous projects at the same time and confidently manage multi-team meetings. Strong project management skills sets and an equally strong sense of initiative and ownership are the basic competencies required for this role.

Duties and responsibilities include:

Event Management, Strategy and Delivery

• Event management of Whole College events, from planning and outlining event execution, managing resources, budgets and timelines, development of detailed program content and creating comprehensive itineraries.
• Provide financial oversight for event budgets and prepare regular reports on expenditures and outcomes.
• Lead and liaise effectively with all stakeholders across the College (including the College Leadership Team, Heads of Department, colleagues, parents and students), to plan and execute internal and external College events across each academic year.
• Collaborate closely with the AV Manager to utilise the available space in the College effectively.
• Conduct surveys with event participants and other stakeholders as appropriate.
• Review and analyse events and produce appropriate data, usage reports and feedback to ensure continuous improvement.
• Communicate feedback and recommendations through appropriate channels.
• Build relationships and work closely with vendors such as the onsite caterer, ICT and AV teams, operations, security, and academic staff.
• Provide strategic oversight and guidance for the management of College facility rentals, ensuring efficient processes and profitable margins. Support the cultivation of vendor relationships to establish and maintain a strong portfolio of high-quality renters.
• Coordination and management of annual events calendar together with the Events and Projects Officer and the Executive Assistant to the Head of College.

Vendor Management

• Source, negotiate, and manage contracts with vendors, ensuring high-quality services and cost-effectiveness.
• Act as the primary liaison for all vendors, including caterers, AV technicians, decorators, and transportation providers.
• Oversee vendor performance and ensure compliance with contractual agreements and safeguarding standards.

Risk Assessment and Compliance

• Conduct comprehensive risk assessments for all events, including camps and off-site activities, ensuring alignment with health and safety regulations.
• Ensure all event activities comply with the school’s safeguarding policies and government regulations.
• Develop contingency plans to address potential challenges or emergencies during events.

Collaboration and Stakeholder Engagement

• Work with stakeholders to align events with the school’s branding and objectives.
• Partner with academic staff to design events that support student learning, engagement, and well-being.
• Provide guidance and advisory services as the school’s in-house events agency, ensuring adherence to best practices and established protocols.

Administrative Responsibilities

• Provide administrative support for the Events unit.
• Assume the role of Event Lead for designated events, taking full ownership of the planning and execution.
• Organize and manage events with responsibilities for all administrative and logistical tasks, including:Liaising with speakers and guests.
  Arranging flights, accommodations, and transportation.
  Coordinating with vendors and managing contracts.
  Managing event budgets and ensuring financial accountability.
  Conducting rehearsals and virtual test calls where required.
  
• Monitor the progress of event planning and execution to ensure all milestones are achieved.
• Ensure compliance with policies and regulations while meeting all administrative and operational requirements.

Holiday Camps Partnership

• Serve as the primary liaison between the Holiday Camp provider and Dulwich College (Singapore), overseeing the development of each camp programme, coordinating its promotion through internal channels, and acting as the key contact for the provider during the delivery of each camp.

The successful candidate will have:

• A Bachelor’s degree in Event Management, Hospitality, Business Administration, or a related field, or equivalent.
• A minimum of 3-5 years of experience in event planning and management, preferably in an educational or international organisation.
• Experience of negotiating vendor or supplier contracts and managing service provision.
• Experience of managing projects cross-departmentally.
• Experience working in an international environment would be desirable.
• Experience of coordinating with community groups in the organising of events.
• Strong leadership and project management skills with the ability to oversee multiple events simultaneously.
• Excellent organisational skills, and the ability to collaborate across the organisation at all levels.
• Strong communication skills and the ability to communicate effectively in English, both verbally and in writing.
• Outstanding customer service skills, and an attitude of ‘going the extra mile’ to meet customer needs and expectations.
• Ability to manage multiple tasks and work under pressure to meet agreed deadlines and goals.
• Ability to work autonomously with minimum supervision, managing own workload to ensure the highest standards of performance and customer service provision are achieved.
• Strong IT skills in using Microsoft Office.
• Flexible approach to work, and the ability to be agile in the requirements of planning and delivering events.

Dulwich College (Singapore) is committed to safeguarding and promoting the welfare of all the students in our care and expects all applicants to share this commitment. We follow safe recruitment practices which are aligned to the recommendations of the International Task Force on Child Protection. We hold ourselves to a high standard of effective recruiting practices with specific attention to child protection. All appointments are subject to an interview, identity checks, criminal record checks, social media checks, and successful references.

PEI Registration Number: 201027137D. Period of Registration: 09 January 2024 to 08 January 2028

About Us

Regal Law LLC is a dynamic and innovative company specializing in providing our clients with the best outcomes. We are dedicated to providing exceptional services and solutions to our clients, fostering long-lasting relationships, and driving growth. We are currently seeking a results-driven Accounts Manager / Business Development Manager to join our team and spearhead client management and business development initiatives.

Location: Singapore
Employment Type: Full-Time
Eligibility: Open to both locals and foreigners currently residing and authorized to work in Singapore

About Us:
Regal Law LLC is a dynamic law firm committed to delivering exceptional legal services across diverse practice areas. We pride ourselves on a client-centric approach and innovative solutions tailored to meet the needs of businesses and individuals. As we continue to expand, we are seeking a motivated and results-driven Sales Manager to lead our client acquisition and growth strategies.

Key Responsibilities:

• Develop and execute sales strategies to acquire new clients and grow the firm’s revenue.
• Build and maintain strong relationships with corporate and individual clients.
• Lead the promotion of key services, including dispute resolution, legal audits, and corporate legal services.
• Train and mentor staff on client communication and sales techniques, ensuring consistency and effectiveness.
• Monitor sales performance, generate reports, and provide insights for strategic decision-making.
• Collaborate with the marketing team to align campaigns with sales goals and generate quality leads.
• Represent Regal Law LLC at networking events and client meetings to strengthen the firm’s brand.

Qualifications:

• Proven experience in sales, business development, or a related role (experience in the legal or professional services industry is a plus).
• Strong communication and interpersonal skills with a client-focused mindset.
• Ability to strategize, plan, and implement effective sales initiatives.
• Leadership skills to guide and inspire a team toward achieving targets.
• Knowledge of Singapore’s legal and business landscape is an advantage.

What We Offer:

• Competitive salary and performance-based incentives.
• A supportive and collaborative work environment.
• Opportunities for professional growth and career development.
• A chance to make a meaningful impact in a fast-paced, client-driven industry.

How to Apply:
If you’re passionate about driving sales success and want to be part of a forward-thinking legal team, we’d love to hear from you. Please email us your resume and a cover letter to with the subject line "Sales Manager Application" to "[email protected]".

Please note that only candidates whose experience and qualifications closely match our requirements will be contacted for further steps in the selection process. If you do not hear from us within a month, we appreciate your interest in the position and encourage you to apply for future opportunities that align with your skills and experience.

Founded in 2017, Achievers Dream Learning Centre is a distinguished Science and Chemistry Specialist Tuition Centre that has empowered many students to excel in their academic pursuits. Beyond traditional theory lessons, our NEA-approved Chemistry Laboratory has transformed the learning experience, enriching the educational journey for countless students.

Job Opportunity:

Join our mission to provide Better Education as we expand our team and seek a dynamic Admin Support Assistant. This key role will involve managing administrative, operational, and sales-related responsibilities to ensure seamless enrolment processes and to deliver a pleasant customer service experience.

Key Responsibilities:

• Front Desk Operations: You will be the face of the Centre, greeting visitors and answering phone calls. You will handle administrative tasks such as registration of new students, managing walk-ins, and responding to inquiries from parents.
• Sales and Enrolment Management: Develop and implement strategies to attract new students and increase enrolment.Conduct outreach to potential students and their families through various channels, including phone calls and emails. Provide information about our tuition programs, courses, and schedules to interested parents. Guide parents through the enrolment process, including registration, payment, and scheduling.
• Centre Management: You will be responsible for ensuring the smooth running of daily operations at the Centre. This may involve organizing schedules, maintaining the Centre's cleanliness and orderliness, and ensuring that supplies are adequately stocked.
• Customer Relationship Management: Build strong relationships with parents and guardians by addressing their inquiries and concerns promptly and professionally. Serve as the primary point of contact for parents, providing ongoing support and assistance throughout their child's enrolment. Maintain accurate records of student enrolment, attendance, and payments using our database systems.
• Administrative Support: Assist with administrative tasks such as scheduling classes, managing student records, and preparing reports as needed. Coordinate with teaching staff to ensure smooth operation of classes and timely communication with parents regarding student progress. Handle general office duties, including answering phone calls, responding to emails, and maintaining a clean and organized workspace.
• Reporting: You will be responsible for keeping the Centre Manager informed of any issues or concerns that arise. You will also be expected to provide regular updates on the Centre's performance, including enrolment and attendance.
• Collaboration: You will be workin closely with the Teaching & Curriculum Team to ensure that students receive the best possible education and support. You will be expected to communicate effectively with team members and contribute to a positive, collaborative work environment.

Our Team Culture Code:

We are committed to fostering a culture of support, trust, and inclusivity, regardless of where our team members are in their life journey.

We believe that life is not just about work—while we solve problems together, we also celebrate personal and professional milestones and enjoy having fun as a team. One of our favourite team traditions is sharing a meal together, complete with a cup of bubble tea in hand. It’s our way of coming together, enjoying good food, and making the most of our day. After all, with food in our bellies and a smile on our faces, we're ready to tackle any challenge and conquer the day!

We abhor office politics and drama, and we do not tolerate disrespectful behaviour towards anyone. We are committed to maintaining a safe and respectful work environment for our staff. This includes protecting our team from any verbal abuse or inappropriate behaviour from parents.

We find delight in team members who bring a collaborative spirit, a problem-solving mindset, and a passion for learning. A pleasant demeanour and an open attitude to learning are essential for building strong, long-term working relationships.

Requirements:

• Diploma or Bachelor's degree in Business Administration, Education, or related field.
• Proven experience in sales, enrolment management or administrative roles, preferably in the education sector.
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks effectively.
• Excellent communication and interpersonal skills, with a customer-centric approach.
• Proficiency in MS Office and enrolment management software.
• Ability to work independently and collaboratively in a fast-paced environment.

Work locations and timings

• You will be required to travel between our various outlets (Bukit Timah, Lorong Chuan, Kembangan) based on roster schedule and commit to the work schedule of 3 weekdays and 2 weekends.
• 4 weekdays + 1 weekend is fine too but we will compensate more for people who can work on both weekends.

Join us and be part of a team dedicated to shaping the future of education. If you are passionate about making a difference and possess the required qualifications and experience, we invite you to apply for the

Enrolment Specialist position today!

To apply, please submit your updated resume and a cover letter highlighting your relevant experience and why you are the ideal candidate for this role.

We look forward to welcoming you to our team!

1. Human Resources Assistance

· Recruit & select staff that meet set expectations and are suited to work in a customer-oriented environment.

· Create good working environment and develop subordinates by identifying areas that needs training and action to support it.

· Orientate and train employees and ensure everyone has a complete understanding of the company’s policies by using the operations training manual.

· Manage an efficient team of service staff by taking an active interest in their welfare and development.

· Coach, train and supervise staff to operate stations.

· Develop and motivate team members through capability development.

2. Operational Assistance

· Ensure daily opening and closing duties in the outlet are properly executed.

· Manage, direct and co-ordinate all operation-related activities in a proficient and pleasant method.

· Perform inventory checks and product ordering.

· Maintain high level of customer service as per QSC standards.

· Ensure overall store image is maintained and the brand is always well represented.

· Plan roster for operations staff.

· Monitor opening and closing duties of the outlet.

· Communicate daily and act as liaison between operations staff

and management.

· Ensure that POS system is always operational and accurate.

· Provide co-ordination and services for both kitchen and service.

· Report on time, in proper uniform and grooming.

· Maintain workplace safety and health policies and procedures.

· Provide suggestions or develop new SOP to improve operation and employee duties for the betterment of the customers.

· Execute any other duties as requested by immediate superiors.

3. Financial Assistance

· Achieve Business KPIs set by management.

· Achieve monthly sales target and report daily sales and cost of labour of the outlet to the office though the roster.

· Ensure that the outlet budget is strictly adhered to and that all costs are controlled including shop expense, cost of goods & cost of labour.

· Reduce food, beverage and stocks wastage in the outlet.

· Managing of daily sales transactions and cash float.

· Monitor handling of dining vouchers, discount, cash, petty cash and tips in the outlet. Adhere to company’s cash handling policy and guidelines.

· Manage overall manpower planning, including planning daily duty roster to ensure optimum use of manpower in the outlet.

· Verify & process daily and monthly roster for accurate payroll execution.

4. Administration Assistance

· Ensure that all the supplies and stocks in the outlet are sufficient for the day to day operations.

· Maintain an attractive and an orderly appearance in the outlet.

· Prepare the daily sales report.

· Monitor proper ordering, receiving, storage procedures are being followed.

5. Promotion Assistance

· Motivate, guide and train the staff in upselling the food and beverage items.

· Attend to guest requests and attend to guest complaints as required. Resolving this at store level though service recovery.

· Ensure that all staff are properly informed daily via ‘roll call’.

Benefits

· Staff Discount

· Medical Benefits

· Meal Benefits

· Career Progression

· Flexi Health Benefits

· Performance Incentive Bonus

• Sales and target driven
• Providing professional advice on space planning, design conceptualization and materials.
• Conducting site visit and discussion with the client on layout plan.
• Oversee the interior design process for the entire project consistent with timeline, budget and program.
• Preferably bilingual in English & Mandarin to liaise effectively with Mandarin & Cantonese speaking clients.
• Knowledge of construction materials, details, furniture, fabrics and lighting etc.
• Good interpersonal & communication skills. Maintain good relationships and build rapport with clients and subcontractors.