Job Description

• Industry/ Organization Type: Education
• Position Title: Quality Assurance Executive
• Working Location: Seletar
• Working Hours: 5 Days, Mon – Fri (9am – 6pm)
• Salary Package: Basic Salary (Up to $5,000) + AWS
• Duration: Permanent

Key Responsibilities

• Support the Manager in performing audits to ensure adherence to standards, including those under the Private Education Act, Private Education Regulations, EduTrust Certification Scheme, and Enhanced Registration Framework.
• Evaluate audit data to pinpoint performance discrepancies, observe trends, and assess process efficiency for ongoing enhancement.
• Work alongside departments to grasp relevant frameworks, organizational policies, and procedures, and suggest modifications.
• Discover opportunities for refining audit and/ or assessment processes.
• Other tasks as necessary.

APPLY NOW!!!

• Proficient in audit management, data analysis, quality assurance, and internal controls.
• Experience in Quality Assurance within a Private Education Institution (PEI) is an added advantage
• Familiarity with the Private Education Act, Enhanced Registration Framework, EduTrust Certification Scheme, and related standards is preferred.
• Excellent problem-solving, communication, and interpersonal abilities.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71571 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

The Company

Our client is an established global financial institution. They have consistently recorded a strong financial performance and are well-positioned to achieve their growth plans for the APAC region. They are looking for an experienced Compliance Officer with a legal background/training to join the existing team in Singapore.

The Role

You will be an instrumental member of the Compliance team, taking care of the followings:

(i) Assist the management to ensure that the overall activities of the company’s Singapore office will comply with all the relevant and applicable laws, regulations and regulatory rules;

(ii) Operate and enforce the company’s internal compliance policies and procedures;

(iii) Facilitate the company’s growth strategy and expansion plans on new products and into new territories.

The responsibilities associated with this role are expected to include but not limited to:

• Provide compliance advisory services to management, business, and functional units in relation to Singapore/APAC region’s regulatory regimes;
• Construct, review and maintain compliance policies, procedures and processes to ensure that the systems and controls framework is adequate and up-to-date;
• Conduct compliance reviews, perform compliance monitoring and surveillance to ensure that policies, procedures and practices are being followed and adhered to;
• Monitor business activities and put in place specific measures as necessary;
• Ensure that the AML systems and controls meet regulatory requirements and are complied with;
• Handle conflicts of interest analysis and management;
• Work on compliance operations such as gifts and entertainment registration, personal account dealing and outside business interests approval, handle KYC and client due diligence etc. that may be required;
• Prepare internal reports and management information, assist on filing regulatory reports;
• Assist on developing and delivering staff training.

Requirements

• Qualified lawyer or law degree holder from a reputable university
• Minimum 3 years of relevant Singapore/APAC Region’s compliance experience in a financial institution desirable but not essential (candidates with 3-5 years PQE from law firms and/or outside financial services industry are encourage to apply)
• A self-starter with keen initiative and excellent interpersonal skills
• A professional with high integrity
• Able to work with a minimum level of supervision
• · Strong analytical and evaluative skills, attentive to details

To apply, please submit your resume to [email protected] reference number A009514.

“Data provided is for recruitment purposes only”.

EA licence Number: 13C6733

EA Personnel Number: R1333454

Mon to Fri 8.30am - 6pm

Position Summary

This position play a critical role in driving compliance and quality programs for Healthcare Transportation & Facilities and supporting the Healthcare Quality Management System to ensure processes and systems are compliant with regional and local regulations and customer requirements.

Job Scope

1. Quality Policies & Procedures: Determine, implement & promote policies and procedures for company’s Network and facilities (hubs & stations) to ensure compliance to standards such as GDP, GCP and others.

2. Quality Assessment & Standards: Write & review SOPs and Work Instructions for transportation & fulfilment solutions pertaining to the healthcare industry.

3. Compliance & Quality Program Management: Implement compliance and quality programs to support local Quality teams to ensure they are kept up-to-date and prepared.

4. CAPA Process Management: Lead in process creation and review of documentation on the implementation and responses to corrective and preventive actions (CAPAs) and monitor action progress until closure.

5. Healthcare Quality Management System: Develop, implement & support the system and processes, develop corresponding training programs, and acts as Super User for eQMS system.

6. Internal Audit Programs: Design & implement robust internal audit processes to ensure readiness of various functions & processes when meeting regulatory agencies & customer audits.

7. Certification Audits: Lead various certification audits with relevant regulatory agencies and certification providers across the region.

8. Operations & Customer Audit Programs: Lead & prepare for regular audit programs / random checks / regulatory activities to achieve successful audit outcomes and proper post audit follow up actions.

9. Healthcare Customer Liaison: Liaise with customers to understand quality requirements / issues / underlying concerns to advise on the way forward, provide advice based on interpretations as applicable to 3PL and resolve issues via conducting root cause analysis.

10. Healthcare Quality Feedback: Liaise, consolidate feedback from different functions to update and prepare final copy for Quality Questionnaires, Agreements and RFQ Proposals for customers.

11. Validation Programs: Lead the validation of transportation lanes and critical equipment like cold chain facilities, and packaging systems.

12. Depot Support: Provide secondary / backup support to healthcare specialists for market depots.

Requirements :

1. Hold local pharmacist license

2. Have at least five (5) years of relevant experience in warehouse, quality + QMS for pharmaceutical / healthcare industry

3. Have competencies in quality assurance / regulatory affairs, customer relationship management and root cause analysis

4. Have working experience ensuring compliance in accordance to Goods Manufacturing Practise cGMP,)/, Good Clinical Practises cGCP, Goods Distribution Practice (GDP) & ISO13485 for Medical Devices, IATA CEIV and other local certifications in a warehouse and transportation business.

5. Experience in conducting external and internal audits for regions

6. Must hold at least Bachelor’s degree in Pharmacy from a reputable local or Australia’s institute.

7. This position require to communicate with counter part in China

8. Occasionally travel is required to sites and region warehouses.

Competency

1. Accuracy & attention to detail which is crucial to proper compliance to regulatory and standards

2. Problem-solving skills to support customer issue resolution

3. Planning & organization skills to ensure proper audit programs are managed effectively

4. Communication skills to facilitate engagements with customer and regulatory agencies

5. Project management capabilities and familiarity with Process Mapping, Six Sigma, Lean Methodology, Agile or Design Thinking

6. Apply data-driven decision making with the use of data analytics and visualization tools like Power BI and competency in Microsoft Office applications like Excel, Word, and PowerPoint

What we are looking for

- Domain: Hands on experience in design and configurations/development work on AML-Actimize application (RCM, SAM, AIS) and AML Firco Soft Applications

- Technical Hands-On Expertise: Oracle Java and Unix, SA/ Developer

Job Objectives

- To lead and deliver with consistently good quality BANK's Anti Money Laundering systems enhancements/changes into Production

- To provide reliable and timely Level 3 investigative and fix-it support for all BANKS Anti Money Laundering systems

- To provide reliable leadership and support during System Integration Testing and UAT phases.

- To manage and resolve Audit and Security findings timely

- To identify early and escalate critical delivery show stopper with proper context timely and to propose viable solutions or workarounds where possible

Key Responsibilities

- Perform impact analysis on Change Requests and document proposed solution and estimated required effort

- AML system changes/production fixes Design, Development and Unit Testing

- Review and contribute to test planning for SIT and UAT

- Manage and work with vendor teams to successfully deliver enhancements for Anti Money Laundering systems

- Manage and work with stakeholders during all phases of system changes delivery

- Coordinate and plan with Infra and change management teams for application deployment activities in Devops environment.

- Setup and maintain application Infrastructure in Unix, Windows and Oracle environment

- Effect system changes into test and production environments by following application change implementation process via the Bitbucket, Jenkins and Aldon change management tools

- Conduct technical delivery/process knowledge and best practices sharing/training sessions with internal teams to raise teams competency level.

Key Requirements

- At least 4 years of Anti Money Laundering system enhancements for Transaction Monitoring delivery experience in the banking industry

- Experience in leading, with good results, design gathering and design workshops with users as part of change delivery or defects fixes work

- Strong Oracle SQL and PL/SQL design and development skills

- Proven and strong vendor management capability

- Good application design Operational impact awareness

- More than 9 years of total IT industry experience

About the Role
Lico Resources is seeking a legally trained professional with a strong foundation in regulatory and compliance processes for the position of Senior Associate – Regulatory & Compliance This role involves supporting regulatory processes and working closely with stakeholders to ensure compliance with industry standards and best practices. Ideal for individuals with a background in financial services and capital markets, this position offers opportunities to contribute to market growth and innovation.

Key Responsibilities

• Review and manage submissions to ensure alignment with established regulatory standards.
• Assess and ensure compliance with relevant regulations, providing clear advice on moderate to complex issues.
• Liaise with regulators and industry professionals, fostering effective communication on regulatory matters.
• Attend meetings, address key portfolio issues, and document proceedings accurately.
• Enhance internal frameworks and systems to support operational efficiency and market developments.
• Build relationships with stakeholders, including financial advisors, legal counsels, auditors, and regulators.

Position Deliverables

• Ensure transparent and effective regulation of applicants to instil confidence in the industry.
• Resolve moderately complex regulatory challenges using existing procedures.
• Communicate decisions and compliance requirements accurately and professionally.
• Maintain accuracy and meticulousness in reviewing submissions and related documents.

Qualifications and Experience

• Bachelor of Laws (LLB) or equivalent, with a minimum of 2 years Post-Qualification Experience (PQE).
• Experience and knowledge in financial services, corporate finance, or capital markets is highly advantageous.
• Familiarity with relevant regulatory frameworks and industry best practices.

Attributes and Skills

• Analytical and detail-oriented, with strong written and verbal communication skills.
• Results-driven, proactive, and adept at solving complex regulatory issues.
• Team player with the ability to work independently when needed.
• Confidence in engaging with stakeholders at various levels, including legal, financial, and regulatory professionals.

Essential Qualities

• High energy, initiative, and a strong sense of urgency.
• Precision and attention to detail in handling regulatory matters.
• Excellent interpersonal and persuasive communication abilities.

Apply Now
If you are keen to take on this exciting opportunity, please submit your application to [email protected] quoting Reference Number 7625-SA.

EA Licence No.: 13C6733 | EA Registration No.: R1333454

COMPANY DESCRIPTION

Singapore Art Museum opened in 1996 as the first art museum in Singapore. Also known as SAM, we present contemporary art from a Southeast Asian perspective for artists, art lovers and the art curious in multiple venues across the island, including a new venue in the historic port area of Tanjong Pagar.

SAM is building one of the world's most important public collections of Southeast Asian contemporary art, with the aim of connecting the art and the artists to the public and future generations through exhibitions and programmes. SAM is working towards a humane and sustainable future by committing to responsible practices within its processes.

For more information, visit www.singaporeartmuseum.sg.

RESPONSIBILITIES

• Develop and implement all aspects of planning and operations relating to the realisation of exhibitions and other projects, as well as, care of artwork collections
• Organise and develop a full project life cycle project plans for the production management activities, including overseeing workflow, budget & costs management, timeline setting, project administration and exhibition set up and maintenance, logistics, design, fabrication and artwork/project installation for local and travelling exhibitions / projects
• Ensure projects are delivered on time, within scope and budget
• Analysing and managing project risk, monitoring progress and taking corrective measures
• Create and maintain comprehensive project documentation
• Responsible and manage day to day maintenance of museum displays
• Manage physical facilities for exhibitions and projects, including gallery spaces, art handling areas and exhibition stores
• Review and keep up with current trends and best practices that may have an impact on exhibition/project planning, logistics and museum management issues
• Collaborate with internal and external stakeholders to achieve optimal resourcing, working relationships and fostering key networks
• Apply and enforce workplace safety measurements at worksites
• Handle ad-hoc assignments as and when required

• An individual with at least 3 years' technical experience or exhibition / artistic presentations
• Interest in contemporary art or related fields
• Good project management and organisational skills
• Attention to details and ability to manage multiple projects simultaneously
• Ability to work individually and in a team
• In good physical health and ability to work at height
• Versatility and interest in various technologies, relevant to artwork visual presentations

Responsibilities:

The person will conduct agency reviews and trend analysis to identify potential gaps and areas for improvement, and implement enhanced framework for the distribution reps so that they can conduct proper sales advisory processes for their policyholders and provide them with quality advice and suitable recommendations.

• Provide support for day-to-day operations by assisting in the team’s functions
• Conduct training for representatives on the sales advisory process and point-of-sales system
• Assist in monitoring competency standards required of supervisors and representatives to
  ensure alignment with regulatory and industry guidelines
• Ensure timely reviews and follow up with representatives on cases triggered by Company
  approved monitoring system, and information via other sources reported to the department
• Assist in developing and implementing communication plans on competency standards
• Engage and coach representatives and supervisors in areas of sales activity, quality of sales / sales management, and training needs as and when required
• Perform trend analysis to detect potential sales advisory and market conduct risks
• Address all queries and concerns from various internal and external stakeholders
• Assist in the execution of special projects / initiatives
• Updating of SOPs and internal guidelines when required
• Perform other work as required to meet business needs
• Takes accountability in considering business and regulatory compliance risks and takes
  appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and
  technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns /risks and proactively shares best risk management practices.

Requirements:

• Degree holder in any discipline
• 1-3 years of compliance / investigation / sales experience in Financial Services or Insurance Industry would be an added advantage
• CMFAS qualification (M5, M9, M9A and HI) would be an added advantage
• Proficient in MS Office (Word, Excel and PowerPoint)
• Meticulous, systematic, able to work well independently and as a team in a fast-paced environment
• Strong analytical and problem-solving skills
• High level of integrity and accountability of work
• Take initiative to improve current state of work and adaptable to embrace new changes

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Job Description

Responsible for managing Restaurant to deliver an excellent guest service.

Build and maintain positive relationships with all internal customers and guests in order to exceed their needs.

Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests.

More experience will be consider as Restaurant Manager.

Requirements

Minimum 2 year experience

Responsible for running the floor, such as sitting arrangement, taking orders, serving the food to our guests and restaurant cleaning

Outgoing and energetic personality, with good customer service, interpersonal and communication skills

Good command of spoken English

1. Purpose

Summarized why the job exists and the contribution it makes to the overall business of the company

Manage and perform a portfolio of internal investigations and anti-corruption reviews of Emerson divisions in Asia Pacific independently or in a supervisory role. Prepare and review reports to the Ethics Committee. Train and supervise staff to develop resources in Asia Pacific. Support Ethics & Compliance projects and initiatives as needed.

2. Duties & Responsibilities (By Category and %)

Please group the job duties into major areas of responsibilities beginning with the most important responsibilities.

1. Manage and perform Investigation (70%)

Manage a portfolio of ethics cases and carry out investigations independently or in a supervisory role.

· Review and perform preliminary assessment of ethics allegations received. Prepares responses to informants.

· Formulate investigation approach & strategy.

· Perform investigations and conduct interviews.

· Liaise with internal and external parties for expert advice/input e.g. legal.

· Document findings with appropriate evidence and draft report.

· Communicate with management on findings and remedial actions.

2. Train and develop staff (20%)

§ Coach and train staff on both technical and soft skills to perform investigation and anti-corruption review

§ Review and approve workpapers and reports prepared by the staff and provide feedback for improvement

§ Provide immediately feedback on performance to staff when appropriate and complete performance evaluations on timely basis

3. Others (10%)

§ Develop professional relationships within Emerson Aisa and external service providers

§ Other Compliance tasks as required and assigned by the company.

3. Policy Making / Decision Making Responsibilities

Please tick the appropriate box, which indicates the scope of decision making of your core responsibilities .

1

Decisions are made through standard operating procedures. Limits decision through instructions from superior.

2

Follows established routine. Some analysis is being exercised. Decisions are made out of available guidelines or precedents.

3

x

Assignments are received in the form of results expected, but there is freedom to decide on the procedures to follow.

4

Assignments are in the form of broad goals. There is broad latitude for decision making. Complex decisions / analysis are being made. Innovations and flexibility is being exercised.

4. Monetary Responsibility (budget and /or revenue)

Manage all assignments in the most cost effective way possible in terms of staff resources and actual expenses including travelling expenses.

5. Qualifications and Experience

Describe the level of education, professional qualification, training, experience, people management skill, which are the minimum requirement for effective performance in this job.

Must:

• Bachelor Degree in Accounting or Finance or Business
• Minimum 8 years of experience in a forensic investigation role (Big 4 or ICAC)
• Fluency in written and spoken English, other language skills is a plus
• Willingness to travel extensively and with short notice
• Willingness to work independently and take up challenges
• Individual of high integrity and standard of ethics. Open minded and objective.

Preferred:

• CPA or CFE preferred
• Candidate with work experience from Law Enforcement Agency.

Join the Policy Division at SNEF to spearhead progressive workplace initiatives and advance tripartism. We're committed to shape dynamic labour policies and foster a resilient workforce – fit for the future.

As a member of the Policy Division, your role involves studying, analysing, and crafting strategic labour policies that address employer needs and specific employee groups of the labour market. You'll dive deep into global and local trends, leverage socioeconomic data to pioneer innovative HR policies. These policies cover a wide myriad of labour topics, from the changing employment relationships to fair employment practices.

You will

• conduct extensive research and analysis to predict how employers will react to proposed employment guidelines and legislations
• utilize cutting-edge methodologies that elevate policy development and foster robust stakeholder engagement.
• deliver comprehensive economic analyses and transform complex manpower issues into visually compelling insights
• collaborate with academic institutions, government bodies, and tripartite partners to shape these insights

Join us if you are keen on developing models to forecast future manpower scenarios and the factors impacting Singapore's economic landscape.

Keen to play a part in #tripartism, collaborate with tripartite partners to drive impactful change? Join us at Policy Division.

This position is responsible for the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assisting the Operations Manager to work with chefs and other personnel to plan menus that are flavourful and popular with customers.

• Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service

• To hit all financial targets

• To lead the team on each shift and ensure the company service standards are upheld

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions

• Direct hiring, training, and scheduling of food service personnel

• Investigate and resolve complaints concerning food quality and service

• Prepare checks that itemize and total meal costs using the Point of Sales system

• Ensure sufficient stocks supply in the restaurant for smooth operation

• Safe keeping of company properties

• Assist in sending daily sales reports

• Assist in operation to ensure the smooth operation of the restaurant.

• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 2 years of relevant experience

• Strong communication, interpersonal, and management skills

• Passionate about providing excellent management and interpersonal skills

• Able to work independently and in a team

• A genuine passion for sake and a desire to continually expand knowledge in the field.

• Achieving business goals and revenue targets.
• Overseeing daily operations, managing budgets, and setting performance objectives.
• Recruiting, training, and supporting general managers as well as conducting regular performance appraisals.
• Developing and implementing business, marketing, and advertising plans.
• Managing internal and external stakeholder relations and negotiating contracts.
• Planning, evaluating, and optimizing operations to be efficient and cost-effective.
• Ensuring products and services comply with regulatory and quality standards.
• Ensuring company standards and procedures are followed.
• Preparing and presenting monthly, quarterly, and annual statements, analyses, and reports of operations and finances.
• Dealing with escalated customer issues, incident reports, and legal actions.

Requirements:

• Bachelor's degree in business administration, management, or a similar field preferred.
• 1 year of management and leadership experience.
• Excellent communication skills, both verbal and written.
• Proficiency in Microsoft Office, with CRM systems, and project management tools.
• Excellent leadership and decision-making skills.
• Ability to multitask and work efficiently under pressure.
• Strong analytical and problem-solving skills

Key Responsibilities:

· Lead BIM-focused projects, ensuring adherence to industry standards and project requirements.

· Write and uphold BIM Execution Plans, maintaining project consistency and quality.

· Integrate BIM into Integrated Digital Delivery (IDD), Virtual Design Construction (VDC), and Integrated Project Delivery (IPD).

· Generate clash reports and lead BIM coordination meetings with clients and consultants.

· Oversee multidisciplinary coordination, including Phase Planning (4D) and Cost Estimating (5D).

· Troubleshoot issues with models and projects, ensuring timely resolution.

· Oversee the BIM team, providing mentorship and support to enhance team performance.

· Provide guidance to architects on implementing appropriate BIM strategies and technologies.

· Plan and resource delivery aspects of projects, ensuring efficient execution.

· Conduct training sessions on BIM processes to improve team capabilities.

Requirements:

· Specialist Diploma in BIM, Degree in Architecture, or equivalent.

· At least 5 years of relevant experience in BIM management.

· Proficient in Singapore BIM Standards.

· Strong drive to stay updated with the latest BIM developments and a commitment to continual improvement.

· Comprehensive knowledge of BIM processes, tools, and technologies.

· Capacity to work in a challenging and fast-paced environment.

· Strong interpersonal and communication skills.

· Good leadership abilities, with a track record of effective team management.

· Excellent teamwork and collaboration skills.

Please send your CV & portfolio to [email protected] if you are interested in the position. Thank you!

Monday to Saturday (saturday half day)

Transport provided to & from Yew Tee Mrt

In charge of full sets of accounts including fixed assets

Assist Finance Director in oversee the accounts dept

Responsible for accounts receivable matters

Calculation of salary and submission of CPF

Prepare and update accounts schedule

Submission of monthly GST

Checking of invoices and quotations

Liaise with auditors in yearly audit activities including bizsafe audit

Hiring: Finance Manager

Basic: SGD $4k to $6k

✅ Oversee and manage financial planning, budgeting, and reporting.
✅ Ensure compliance with regulatory requirements and financial policies.
✅ Provide strategic insights to support company growth and decision-making.

Benefits:

• Young and dynamic team environment!
• Clear company KPI for career growth opportunities!

WhatsApp Ken at: +65 9673 2338

Hiring: General Manager

Basic: SGD $8k to $10k

✅ Drive overall business operations and ensure company objectives are met.
✅ Lead and inspire teams across all departments to achieve excellence.
✅ Work closely with the MD to strategize and execute growth initiatives.

Benefits:

• Young and motivated team to lead!
• Clear company KPI and leadership development opportunities!

WhatsApp Ken at: +65 9673 2338

Job Description:

• Assists PM in leading project team in planning and execution of day to day activities.
• Manage, monitor and regulate schedule and quality performance of all sub-contractors.
• Conduct regular site progress meetings with client and consultant.
• Ensure project is completed within specific time, budget, quality, environment and safety.

Job Requirements:

• Min. 5 years of project management experience in the built environment is required.
• Strong written and oral communication skills.
• Possess good leadership qualities.
• Good positive working attitude, self motivated and responsible.

Job Description & Requirements

Are you passionate about the bubbling world of Bubble Tea? Do you have a knack for leadership and a thirst for professional growth? Look no further because LiHO is seeking Management Trainees to embark on an exciting journey with us!

Responsibilities

1. Training and Development

● Facilitate training programs for MT, Store Managers, Store Supervisors, Floaters & re-training of staff within the assigned zone.

● Ensure consistency in the application of Standard Operating Procedures (SOPs) and brand guidelines across all outlets.

● Create SIC, Full Time & Floater training checklist, to re-check every 1 month and provide updates monthly.

2. Compliance Oversight

● Conduct regular audits of outlets (weekly) within the assigned zone to ensure adherence to brand standards, operational protocols, and customer service excellence (opening / closing / SA1 / SA2).

● Provide feedback and corrective actions to address non-compliance issues promptly.

● Ensure that staff handles cash according to standards (Correct payment methods selected, maintains precise cash registers, reports all discrepancies, drops cash bag into the safe box during closing)

● Monthly SIC & Full Time promotion training plan

● Inspection work, including outlet hygiene and staff grooming

● Responsible for opening and closing stores in accordance with the operational process, on-duty management and ensuring quality and food safety.

● Responsible for guiding, managing, and supervising how store employees promote sales, improve work quality and service attitude, and complete assessment for staff.

● To maintain the safety of the store, not to allow unauthorized visitors/non existing company staff into the outlet without HQ approval.

● Strictly not allowed to accept interviews in the workplace without permission/post any private & confidential details of the company / defame the company / sell company items or products privately or take away company items/products (including staff drinks)

3. Performance Enhancement

● Identify areas for performance improvement within outlets and propose plans for implementation in collaboration with the Operations Excellence Team.

● Drive continuous improvement in sales, operational efficiency, and customer satisfaction.

● Ensure smooth operation of outlet sales.

4. Operational Support

● Provide hands-on support during critical operational periods or for outlets facing challenges.

● Collaborate with Store-in-charge to optimize inventory management (First Expiry First Out practices, accurate & punctual monthly stocktake & wastage submission), employee scheduling, and overall outlet performance.

● Fixed schedule at certain outlets weekly (assigned zone)

● Motivate and push staff towards their sales and cup sold target

● Follow up / assist on marketing events, plans and trainings

● Follow up on food safety and outlet maintenance schedule

● Find outlets or staff with manpower control issues and customer feedback on quality, as well as come up with and execute training plans to improve.

5. Communication and Reporting

● Establish clear communication channels with Store-in-charge, Scheduler, Operations Excellence Team, and HR Business Partners.

● Provide comprehensive and timely reports on compliance, training effectiveness, and performance analysis within the assigned zone.

● Communicate with new full-time staff and assess the effectiveness of their OJT.

● Assist in inspecting the capabilities in various stations of outlet staff (worked 3 months and above) within the assigned zones (to achieve at least 90%)

6. Employee Engagement

● Foster a positive and collaborative work culture within the assigned zone.

● Conduct regular engagement sessions, address concerns, and contribute to a high level of employee morale.

● Be able to conduct training sessions independently

7. New Outlet Openings

● Play a key role in training teams for new outlet openings within the zone.

● Reserve and formulate training plans for potential SIC candidates within the assigned zone.

● Train new SIC to complete the basic training for new outlet openings, and supervise the store operation process to meet operating standards.

● New SIC training to complete

● Ensure a seamless transition and adherence to brand standards during the launch phase.

8. Outlet Closure / Handover process

● Manage the outlet closure process, ensuring a smooth transition and minimal wastage of perishable items.

● Train SICs to complete the basic training for permanent store closures and supervise the process, ensuring proper closing standards.

● Oversee the handover process during changes in Store-in-charge, ensuring a comprehensive and organized transition.

9. Staff Confirmation

● Complete staff confirmation on-site according to given guidelines/standards and complete by given deadlines within assigned zones

Requirements

● Proven experience in a multi-unit retail or food service management role.

● Strong training and facilitation skills.

● Exceptional organizational and problem-solving abilities.

● Excellent communication and interpersonal skills.

● Flexibility to travel between assigned outlets within the zone.

● Flexibility according to company’s arrangement/manpower needs - Weekends/Morning, Afternoon or Night Shift/Public Holidays (E.g. Christmas, Chinese New Year), and to do Store Opening & Closing (at least once a week – able to be flexible according to company arrangements)

● Passion for the bubble tea industry and a commitment to upholding high-quality standards.

● Ability to thrive in a fast-paced environment and manage multiple tasks simultaneously.

● Ability to work alongside frontline staff, adhere to principles, and maintain a strong sense of responsibility with a positive and proactive attitude.

● Gain comprehensive knowledge of the company's food and beverage operations through rotational training.

● Drive sales and profitability across outlets.

● Develop expertise in restaurant operations, including manpower scheduling, administrative tasks, and inventory control.

● Oversee proper training for new employees and monitor their progress.

● Ensure compliance with outlets' operations, company policies, and safety regulations.

● Maintain high standards of cleanliness and hygiene as per NEA regulations and company policies.

● Prepare business reports and assist with ad-hoc duties.

● Regularly assess individual performance and collaborate with superiors for career progression.

Benefits:

● Competitive remuneration with salary commensurate with experience.

● Enjoy a refreshing Staff Drink on us!

● Annual leave to recharge and rejuvenate.

● Medical benefits for your well-being.

● Extensive training and career progression opportunities.

● Continuous support with training provided throughout your journey.

Join us at LiHO and become an integral part of a dynamic team dedicated to delivering the best Bubble Tea experience! Let’s brew success together!

C47127

Key Requirements:

• Bachelor’s degree or master’s degree in computer engineering or related field.
• Proven working experience in test delivery or equivalent role with at least 10 to 15 years relevant experience in large and complex organizations, preferably in Banking and Finance and at least 5 years’ senior manager experience in testing.
• Extensive experience in managing end-to-end delivery of testing services from multiple vendor test service providers.
• Good knowledge in managing data migration projects including conversion testing.
• Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps.
• A proven, successful track record of managing shared IT service development and/ or IT Testing Services.
• Demonstrated success in developing highly effective working relationships with internal and external stakeholders to deliver collaboration, partnerships and services.
• Strong domain knowledge on Core Banking, Cards and Secured Loans. Experience in managing testing one or more areas of these domains will be an advantage.
• Strong attention to details, excellent analytical and problem-solving skills.
• Experience in managing multiple external testing service providers.
• Experience in managing multi-cultural, diverse, direct and virtual teams.
• Experience in various testing tool suites like JIRA, TOSCA, UFT/QTP, Loadrunner/Performance Center, ALM / Quality Center, Selenium etc.
• Must display a high level of professional judgment, commitment, integrity, and teamwork.
• Excellent client facing, internal communications skills.Testing or quality certifications, PMP certifications, and Test Maturity Model integration (TMMi) Framework awareness will be preferred.

Technical Skills:

• Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps.
• Experience in various testing tool suites like JIRA, TOSCA, UFT/QTP, Loadrunner/Performance Center, ALM / Quality Center, Selenium etc

Job Description:

We are looking for a dynamic and experienced Manager to join our team. The ideal candidate will have a minimum of two years of experience in a managerial role, preferably in the [industry/sector] industry. The Manager will be responsible for overseeing the day-to-day operations of the team, ensuring that all tasks are completed on time and within budget.

Responsibilities:

• Manage and oversee the daily operations of the team
• Develop and implement strategies to improve productivity and efficiency
• Ensure all team members are trained and performing their duties effectively
• Monitor and analyze team performance and make recommendations for improvement
• Coordinate with other departments to ensure smooth workflow
• Prepare and present reports on team performance and progress

~ Analyse data for business insights identification.

~ Analyse production efficiencies.

~ Conduct interviews and make hiring decisions.

~ Determine priorities dynamically and set planning assumptions for work in progress levels by product, cycle time and yield.

~ Develop On-the-job training programme.

~ Develop workplace learning plan.

~ Evaluate organisations approach towards a lean enterprise.

~ Evaluate the sustainability of manufacturing process by preparing rough cut capacity plans.

~ Evaluate workplace safety and health management system for compliance and improvement.

~ Improve operation planning through use of big data and advanced analytics modelling.

~ Integrate quality principles and methodology to enhance engineering performance.

~ Lead change management in the organisation.

~ Manage balance between production requirement and manpower resources.

~ Manage innovation practises in organisation.

~ Manage manufacturing key metrics including loading, performance to commitments, on time delivery and bottlenecks.

~ Manage material requirements planning taking into account the sales forecast, production plan and production capacity.

~ Resolve workplace grievances and disputes.

~ Review manufacturing processes to reduce working capital and optimise inventory levels.

Requirements:

• Bachelor's degree in business admin
• Minimum of one year of experience in a managerial role or equivalent
• Strong leadership and communication skills
• Excellent problem-solving abilities
• Ability to work under pressure and meet deadlines
• Proficient in Microsoft Office Suite

Roles & Responsibilities

• Single Family office or private wealth tax compliance and annual declaration to MAS experience is preferred.
• Manage client portfolio in the area of tax compliance and provide tax advisory services.
• Review, provide recommendations on agreements and/or documents of clients for compliance and risk mitigation purposes.
• Review, provide recommendations, solutions on clients’ portfolio and to understand the clients' needs.
• Assist with the preparation of responses to Tax authorities’ queries and any audits.
• Proficient in MAS reporting requirement.
• Work collaboratively with business areas as well as other corporate functions, such as provide tax technical support and advisory.
• Manage the management fee agreements, supporting documentations and computations.
• Liaise with clients and collate the necessary information.
• Preparation tax computations (Corporate & Personal).
• Preparation detailed computations to calculate tax liability.
• Submit tax computations/returns to the Inland Revenue Authority of Singapore (“IRAS”).
• Experienced in various tax matters, including withholding tax S45 Form, COR application, ECI filing, GST submissions.
• Assist in attending to queries raised by IRAS.
• Provide advisory and collaborated with cross-functional teams, including auditors and legal advisors, to support client needs and deliver comprehensive tax solutions.
• Lead a small team of tax executives.
• Assist with any other matters in relation to tax.

Requirements

• Familiar with MAS requirements.
• Minimum 5 years related experience, preferably from a private service / financial services or professional services firm / Accounting firm.
• Experience in SFO tax preparation, review and advisory is an added advantage.
• Must be familiar with Singapore Tax guidelines.
• Self motivated and looking for fast career growth and development.
• Knowledge of Single Family Offices private wealth tax compliance is an added advantage.
• Degree or professional accounting qualifications recognised by ISCA preferred.
• Being an Accredited Tax Professional with SCTP will be an advantage.
• Possess passion, initiative, strong technical skills and an analytical mind.
• Strong interpersonal and business communication skills.
• Have experience leading a team.

Job Description:

To implement maximum standards of food, service and accommodation to all customers. To assist in the general management of DOMO through planning, organising and holding regular meetings with all departments. Training and development of all floor staff. To stand in for the Manager during periods of absence.

Requirements:

1. To ensure highest levels of service to all customers at DOMO.

2. To ensure that monthly forecasted food and beverage revenue figures are achieved.

3. To strictly adhere to established operating expenses and to ensure that costs are controlled.

4. To obtain and account for the settlement of all sales.

5. To handle voiding, correcting and changing of bills in accordance with the prescribed procedures.

6. To account for all bills – those used during the shift and those voided.

7. To identify and correct any errors.

8. To balance the day’s transactions to computer print-outs at the end of the shift.

9. To ensure that DOMO is managed efficiently according to the established concept statements.

10. To be hands on and present in all levels of the operation during service.

11. To assign responsibilities to the floor team and to check their performance periodically.

12. To conduct monthly inventory checks on all operating equipment and supplies.

13. To control the requisitioning, storage and careful use of all operating equipment and supplies.

14. To ensure that all equipment, including crockery, cutlery, glassware and linen is properly cared for and that par stock levels are maintained at all times. To maintain a log of all breakages, shortages and losses and report this weekly to the Manager.

15. To control stocks of restaurant stationery, cleaning materials – via kitchen, coffee, sugar and all other items required for service and to liase with the appropriate buyer to ensure that adequate stocks are ordered.

16. To liase with the Kitchen and Reception on daily operations and quality control.

17. To handle guest complaints, requests and enquiries and to refer all of these to the Directors or General Manager as requested.

18. To establish and maintain good customer relations.

19. To maintain a daily management log and to communicate daily to all levels of management.

20. To liase with the reception team and assist in maximising table usage through planning and organisation.

21. To attend regular meetings with fellow managers to ensure continuity of standards and procedures and maintain a daily log.

22. To conduct and oversee the training and development of all floor staff.

23. To conduct staff performance appraisals with all front of house staff.

24. To ensure that all employees report for duty punctually and wearing the correct uniform.

25. To assist in the building of an efficient and cohesive team of staff by taking an active interest in their welfare, safety and development.

26. To carry out any other reasonable duties and responsibilities as assigned.

27. To always work as a team player and be prepared to be flexible in order to ensure that operations are always as efficient and profitable as possible.

Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

Requirements

• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills
• Able to work on weekend and public holiday

Requirements:

• At least 1 year experience in project management
• Must have the following certs:

1. Specialist Diploma in Construction Productivity (SDCP) Module B
2. Specialist Diploma in Construction Productivity (SCDP) Module A

• Experience in technical support and problem solving with devices and cameras
• Having a CCNA cert., will be an advantage

Job Responsibilities:

1. To work with IT to design communication networks for project deployments
2. Plan and develop project scope
3. Monitor project progress and ensure deadlines are met
4. Manage the project budget efficiently
5. Work with clients to ensure projects carried out accordingly as per contractual obligations.

Job Objectives

The Transport Manager and Business Partner is responsible for all transport related activities (Inbound, Airbus Internal Transports and Outbound). This contains 3PL and Integrator Management (Performance, Quality, Costs, Sustainability), Process Design and Implementation, working in Transport related Projects, Escalation Management, and daily operations if necessary. Furthermore the role is a business partner for Satair`s internal customers incl. performance, quality and cost management as well as transport consultancy.

Job Responsibilities

Contribute on regional and global Transport related Projects and support the deployment of the Satair new global Transportation Operating Model (TMS, 3PL -4PL) contributing to the global Satair Logistics transformation program

• Support change from local (APAC) to global transport operating mode working closely with our teams in Europe and US region
• Ensure consistent global contractual framework and ensure full compliance with legal and government requirements in cooperation with Procurement
• Contribute to the design and deployment of our new Transport Operating Model
• Support an End to End process review on all Transport, Customs and Export Control processes

Manage APAC and global 3 PL service providers on a tactical level to ensure performance (On time delivery, Cost, Quality, Sustainability), drive continuous improvement initiatives and contribute to the procurement of Transportation services

• Steer monthly business reviews with our 3 PL, run improvement initiatives involving all stakeholders
• Steer regional transport spent and contribute to global Transport Cost Controlling
• Contribute to global call for tender activities with US demand, ensure Purchase Order placement and supplier payments

Act as a Transport Business Partner for our operations and commercial teams to continuously improve transport concepts to meet Customer’s expectations

• Monitor replenishment and Inbound flows into the warehouses in Singapore, Beijing and Dubai
• Monitor Satair Outbound flows to our customer
• Forecast and anticipate Operational developments that will affect transportation flows and volumes.
• Run dedicated cost optimization initiatives at regional level

Secondary Responsibilities

• Act as Transport Focal Point for all regional stakeholders (intern and extern) and Satair Operations Management
• Manage Interface to regional warehouse Inbound and outbound teams

Job Requirements

• Minimum 10 years experience in similar position and/or within Freight Forwarding Industry
• Deep understanding of Transportation business
• Preferred previous experience in a Freight Forwarding company
• Preferred CPL (Certified Logistics Professional)
• Preferred CTL (Certified in Transportation and Logistics)
• Transport Management System
• Proven track record within the transportation environment
• Project Management Expertise and used to work with external service providers
• Analytical and structured way of working with high problem solving skills
• Excellent communication and stakeholder management skill
• Very good in building business relationships with internal and external partners
• Ability to work autonomously and remote with the teams in Europe and US