Responsibilities:

* Coordinating daily management operations

* Delivering superior food service and maximizing customer satisfaction

* Responding efficiently and accurately to customer complaints

* Organize and supervise shifts

* Appraise staff performance and provide feedback to improve productivity

* Estimate future needs for goods, kitchen utensils and cleaning products

* Able to work night shift

Requirements：

* Proven work experience or similar role

* Proven customer service experience as a manager

* Strong leadership, motivational and people skills

* Acute financial management skills

Manager Responsibilities:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

Manager Requirements:

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

Responsibilities:

• Lead and supervise the fabrication team, providing guidance and support to ensure optimal performance
• Develop and implement training to enhance team skills and knowledge
• Foster a positive work environment that encourages teamwork, innovation, and continuous improvement
• Plan, organize, and coordinate fabrication activities to meet production schedules and deadlines
• Foster good relationships within other shifts and work closely to ensure consistency
• Monitor fabrication processes to ensure adherence to quality standards
• Troubleshoot and resolve production issues promptly to minimize downtime
• Establish and enforce quality control procedures to ensure the highest standards of product quality
• Conduct regular inspections and audits of fabricated products and processes
• Collaborate with the Quality and Process Improvement Engineers team members to implement corrective actions as needed
• Manage inventory levels of raw materials and supplies necessary for fabrication processes
• Coordinate with procurement to ensure timely availability of materials and tools
• Optimize the use of equipment and resources to enhance productivity
• Promote a culture of safety within the fabrication department, ensuring compliance with safety regulations and protocols
• Conduct safety training sessions and regular safety audits
• Prepare and maintain accurate records of production activities, including output, quality metrics, and staff performance
• Generate reports for management on production status, challenges, and opportunities for improvement
• Utilize timekeeping system to monitor worked hours, planned leave, and unplanned absences
• Maintain Lean Management and 5S systems and monitor closely for adherence and continuous improvement
• Other duties and tasks as assigned

Required :

• Leadership and team management
• Quality control and assurance
• Technical knowledge of fabrication techniques
• Safety compliance and risk management
• Effective communication and interpersonal skills
• Managerial experience in a fast paced environment preferred
• Process documentation
• Excellent problem solving skills

MANAGER ( FULL TIME )

PROVIDE MANAGEMENT CONSULTING AND TECHNICAL GUIDANCE SERVICES

CAN WORK AS A TEAM TO PROVIDE PROFESSIONAL TECHNICAL SERVICES TO CUSTOMERS AT DIFFERENT LEVELS

BASIC + COMMISSION

CAN SERVE MALE OR FEMALE CUSTOMERS

TO CONTINUOUSLY IMPROVE YOUR SKILLS

OBEY THE LEADERSHIP

ANYONE WITH RELEVANT EXPERIENCE CAN SEND EMAIL TO

[email protected]

You will be responsible for overseeing and coordinating the maintenance operations of Caritas Agape Village building and maintenance of facilities.

Your primary focus will be on ensuring the efficient and effective functioning of all building systems, including electrical, mechanical, and safety components.

You will lead a team of maintenance personnel, providing direction, training, and guidance to ensure optimal performance.

To collaborate, facilitate, and coordinate events held at Caritas Agape Village with the Program and Membership Team

Facility Maintenance Oversight:

• Supervise and coordinate the day-to-day maintenance activities of the building.

• Ensure the proper functioning of all building systems and equipment.

Preventive Maintenance Planning:

• Develop and implement preventive maintenance schedules to extend the life of equipment and reduce unexpected breakdowns.

• Conduct routine inspections to identify potential issues and address them proactively.

Regulatory Compliance:

• Ensure compliance with building codes, safety regulations, and other relevant standards.

• Stay informed about changes in regulations and implement necessary adjustments.

Vendor Management:

• Collaborate with external contractors and vendors for specialized repairs and services.

• Negotiate contracts, oversee work quality, and ensure timely completion of projects.

Budget Management:

• Develop and manage the maintenance budget including sinking fund and optimizing resource utilization.

• Monitor expenses and identify cost-effective solutions without compromising quality.

Team Leadership:

• Lead, mentor, and develop a team of maintenance staff.

• Foster a positive and collaborative work environment, encouraging skill development and continuous improvement.

Emergency Response Planning:

• Develop and implement emergency response plans and procedures.

• Coordinate with relevant stakeholders to ensure a prompt and effective response to unforeseen events.

Record Keeping and Reporting:

• Maintain accurate records of maintenance activities, inspections, and repairs.

• Generate regular reports to track performance metrics and identify areas for improvement.

Energy Management:

• Implement energy-efficient practices to reduce operational costs and environmental impact.

Building Security and Safety:

• Ensure the implementation of security measures and safety protocols within the building.

Space Management:

• Optimize the use of space within the building, ensuring efficient layouts and functionality.

Project Management:

• Oversee and manage major maintenance projects, renovations, and facility upgrades.

Communication and Coordination:

• Communicate effectively with stakeholders, tenants, and relevant agencies.

• Coordinate and collaborate with other departments and teams as needed.

Continuous Improvement:

• Identify opportunities for process improvement and implement best practices.

Work Experience:

Minimum 5 – 10 years of proven experience in managing operations within either a social work, Voluntary Welfare Organization (VWO), or non-profit organization.

Educational Background:

Possession of a general degree, providing a solid foundation for the role.

Availability:

Willing and able to work on weekends and public holidays, demonstrating flexibility and commitment to the organization's mission.

Responsibilities:

• Manage team of beauticians and spa therapists
• Leading outlet to achieve sales target
• Provide professional consultation and advice customers on suitable beauty products and treatments
• Handling customer complaints, motivate staff morale, provide guidance to staff
• Handle customer enquiries
• Ensure good customer experience and service standard

Requirements:

• Sales experience is a must
• Preferably with 2 years of proven relevant working experience in beauty industry for example: Beauty Manager, Shop Manager, Spa Manager
• Experienced beauticians and consultants interested in management position but without management experience are also encouraged to apply
• Proven sales track record
• Well groomed with a friendly personality.
• Good communications and interpersonal skills, and service attitude.
• Effectively bilingual
• Able to start work with short notice

Jober Pte Ltd UEN 201616711G

EA License No: 16C8401

XING CHONG | Registration No: R22109860

Key Responsibilities

1. Regulatory Compliance

· Ensure compliance with the Payment Services Act (PSA) and other MAS regulations governing remittance services.

· Maintain up-to-date knowledge of regulatory changes and implement appropriate updates to policies, procedures, and controls.

· Prepare and submit regulatory reports to MAS, including suspicious transaction reports (STRs) and periodic compliance filings.

2. Anti-Money Laundering (AML) and Countering the Financing of Terrorism (CFT)

· Implement and maintain an effective AML/CFT compliance program in line with MAS requirements and global best practices.

· Conduct customer due diligence (CDD), enhanced due diligence (EDD), and periodic KYC reviews for high-risk customers.

· Monitor and investigate unusual or suspicious transactions, escalating issues to the relevant authorities as required.

3. Risk Management

· Perform risk assessments for customers, agents, and transactions to identify potential AML/CFT or fraud risks.

· Develop and implement controls to mitigate compliance risks, including transaction monitoring systems and real-time screening tools.

· Ensure proper record-keeping of compliance activities for the stipulated period as per MAS regulations.

4. Policies, Procedures, and Training

· Develop, update, and enforce compliance policies and procedures specific to the remittance business.

· Provide training to employees and agents on compliance requirements, AML/CFT regulations, and ethical business practices.

· Conduct periodic internal audits to ensure adherence to compliance policies and rectify any gaps or breaches.

5. Transaction Monitoring and Reporting

· Perform ongoing transaction monitoring to identify patterns of unusual activity or behavior.

· File suspicious transaction reports (STRs) with the Suspicious Transaction Reporting Office (STRO) as necessary.

· Maintain records of transactions exceeding the threshold under MAS and FATF guidelines.

6. Licensing and Onboarding

· Assist with applications, renewals, and variations of remittance-related licenses as required by MAS.

· Ensure all agents and sub-agents meet compliance standards during the onboarding process.

7. Engagement with Stakeholders

· Liaise with regulatory authorities, such as MAS and STRO, as well as law enforcement agencies when necessary.

· Serve as the key point of contact for compliance-related inquiries from internal and external stakeholders.

Requirements

· Qualifications: Bachelor’s degree in Law, Finance, Accounting, or a related field. Professional certifications such as CAMS, ICA, or equivalent are a plus.

· Experience: At least 2 years of relevant experience in compliance, AML/CFT, or a related role, preferably in the remittance or payments industry.

· Knowledge: Strong understanding of MAS regulations, the Payment Services Act, FATF standards, and AML/CFT practices.

· Skills:

o Excellent analytical and investigative skills.

o Strong communication and interpersonal skills.

o Proficiency in compliance tools and transaction monitoring software.

· Attributes: High level of integrity, attention to detail, and a proactive approach to problem-solving.

Job Description

Responsible for managing Restaurant to deliver an excellent guest service.

Build and maintain positive relationships with all internal customers and guests in order to exceed their needs.

Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests.

More experience will be consider as Restaurant Manager.

Requirements

Minimum 2 year experience

Responsible for running the floor, such as sitting arrangement, taking orders, serving the food to our guests and restaurant cleaning

Outgoing and energetic personality, with good customer service, interpersonal and communication skills

Good command of spoken English

Provide event consultancy, overall project and stakeholders’ management including event planning, management and execution to ensure clients’ satisfaction and continued business. Lead and guide assigned project team members to ensure seamless delivery of assigned projects/events.

Key Responsibilities:

Event consultancy

• Provide sound event advice and solutions to stakeholders base on experience
• Offer measured recommendations relevant to the needs of the project and/or clients

Overall project management

• Source, evaluate, negotiate and manage third party vendors and/or venues
• Manage the registration process to create a streamlined experience for invitees, including flights and hotel bookings
• Attend and facilitate (as appropriate) all regular progress update meetings
• Provide speakers liaison and management
• Manage F&B and dietary requirements and setup
• Manage event collateral design and production
• Responsible for successful delivery of the event, ensure smooth communication with partners, vendors and stakeholders
• Management of stakeholders and assigned team members, including overall resource planning of roles and responsibilities pre-event and onsite
• Budget and timeline management and updates

Internal project team management

• Resource planning and assignment
• Clear designation and briefing to assigned project team members on their roles and responsibilities
• Lead and provide clear guidance to the assigned project team members

Dynamic Adaptation:

• Ability to handle multiple projects and tasks
• Digital/ Hybrid event co-ordination and management
• Draw up standard SOPs and SOWs for the delivery of virtual and/or hybrid events

Qualification:

• General University Degree

Knowledge & Experience:

• Graduates and/or with at least 2-3 years’ of work or event management experience

Personal Attributes:

• Meticulous
• Good interpersonal and communication skills
• Good team player
• Adaptable and can react to changes readily
• Able to work independently
• Driven, confident and well-groomed

Duration: 12 Months

Location: CBD

Responsibilities:

• Review name screening hits and perform assessment on screening results
• Escalate identified potential or true hits which may affect risk profile of the clients
• Address sanction true matches during Bank’s Name screening processes
• Provide timely escalations to Team lead and stakeholders
• Provide advisory to Front Office queries to resolve adverse news and assess the case for potential PEPs

Requirements:

• Degree in Banking and Finance or related discipline with 1 year or more in conducting name screening
• Role is supporting Greater China markets which require candidates to perform Chinese google screenings and able to read Chinese articles
• Basic Excel knowledge
• Familiar with MAS 626 requirements

** This Singapore-based position is opened to Singaporeans only.

Email: [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Nurul Amirah | Registration No: R22108940

Responsible for providing administrative and client service support to Relationship Managers (RM) within the front office function servicing Private Banking clients.

Responsbilities:

• Provide administrative and client service support to Relationship Managers servicing Private Banking clients.
• Respond to all client enquiries and instructions and provide resolution to most issues and requests.
• Monitor transactions and activities in client accounts
• Maintain client data and reports, such as: contact lists, account numbers, facilities details, status of credit reviews/renewals, etc
• Handle administrative duties including scheduling of appointments, preparing correspondences, making travel arrangements, arranging meetings and receptions, producing presentation materials.
• Coordinate with Product Groups, Operations and other functional areas as necessary
• Ensure adherence to internal and external regulations and policies at all times

Requirements:

• Preferably 2-5 years of relevant experience in client servicing, operations or sales support within financial institutions
• Bachelor degree or diploma from reputable institutions
• Strong understanding of financial products and services
• Excellent interpersonal, communication and client interfacing skills
• Meticulous, strong attention to details
• Possess future oriented mindset, strive to innovate and adapt to changes
• Strong understanding of inter-dependencies within the team and able to collaborate effectively across departments
• Ability to thrive in a fast paced environment and remain empathetic, passionate and resilient
• Preferably CACS certified

Job Description:

This role will provide support to Group Compliance, Anti-Financial Crime (AFC) - Intelligence, in the roll-out of COSMIC, a digital platform for financial institutions (FIs) to share with one another relevant information on customers and transactions to prevent money laundering (ML), terrorism financing (TF) and proliferation financing (PF).

Job Responsibilities

• Collect, analyze, and enrich internal and external sources of Anti-Financial Crime (AFC) intelligence, including but not limited to information from competent authorities, typology reports by reputable governmental/non-governmental bodies, and the Bank’s internal AFC surveillance sources/systems/models.
• Conduct strategic analysis to identify money laundering, terrorist financing and other emerging financial crime trends or patterns that may have an impact to the Bank; and conduct operational analysis to identify specific entities or networks that may pose financial crime risks to the Bank.
• Provide timely and concise updates to relevant stakeholders on the outcomes of strategic/operational analyses, including the assessment of the financial crime risks, its potential impact to the Bank and the possible risk management actions.

Job Requirements

• At least 4 years of experience in an investigative or intelligence related anti-financial crime (AFC) role in a financial institution, law enforcement agency or similar fields where investigative/research skills and approaches are employed.
• Able to conduct sound research to gather relevant information from various sources, and apply suitable analytical skills to discover insights, draw conclusions and provide appropriate recommendations.
• Able to appreciate how financial crime-related developments locally and internationally may have an impact to the Bank.
• Proficiency with online research tools/databases and data analytics tools.
• Knowledge of how data analytics can be deployed in the AFC intelligence space.
• Strong sense of integrity, self-driven, inquisitive, and resourceful.
• Strong interpersonal, communication and presentation skills.
• Strong project management skills
• Familiarity with “Collaborative Sharing of ML/TF Information & Cases” (COSMIC)
• Diploma / Degree in Finance, Business or any related field
• Certified Anti-Money Laundering Specialist (CAMS) or a Diploma in AML with International Compliance Association will be advantageous.

Responsibilities:

* Coordinating daily management operations

* Delivering superior food service and maximizing customer satisfaction

* Responding efficiently and accurately to customer complaints

* Organize and supervise shifts

* Appraise staff performance and provide feedback to improve productivity

* Estimate future needs for goods, kitchen utensils and cleaning products

* Able to work night shift

Requirements：

* Proven work experience or similar role

* Proven customer service experience as a manager

* Strong leadership, motivational and people skills

* Acute financial management skills

We are looking for an experienced food service manager to join our team. The food service manager’s responsibilities will include ensuring that all meals are properly portioned and presented and resolving customer complaints. You should also be able to expedite service during busy periods by assisting in serving customers and processing payments.

To be successful as a food service manager, you should be detail-oriented and knowledgeable about food health and safety regulations. Ultimately, an exceptional food service manager should be able to multitask as well as demonstrate excellent leadership, problem-solving, and customer service skills.

Food Service Manager Responsibilities:

• Recruiting, training, and managing food service employees.
• Scheduling employee work hours to ensure that all shifts are adequately covered.
• Completing payroll and maintaining employment records.
• Ensuring that customers are served quality food in a timely manner.
• Regularly inspecting all work areas to ensure compliance with food health and safety regulations.
• Taking inventory of food supplies and other consumables, ordering necessary supplies as needed, and receiving deliveries.
• Accurately tallying all cash and charge slips.
• Reviewing sales records to determine which menu items are most profitable.
• Arranging cleaning and maintenance services including trash removal, pest control, deep cleaning, and equipment maintenance, as needed.
• Switching off all lights and enabling the alarm system at the close of business.

Food Service Manager Requirements:

• Proven experience working in the food service industry.
• Sound knowledge of labor laws as well as food health and safety regulations.
• Excellent organizational and problem-solving skills.
• Outstanding leadership and management skills.
• Exceptional communication and customer service skills.
• Attention to detail.
• The ability to stand for extended periods.

Responsibilities:

• Able to coordinate with consultants, sub-contractors, and relevant authorities
• Able to handle all trades of works on-site (ie structural works, architectural works, building works, M&E works, interior fitting-out works)
• Set up and maintain project control system, planning, work schedules and monitoring of project costing, work progress, and coordination with all parties involved to ensure work progress smoothly & completed with target time and budget
• Review and provide project-related correspondence including progress reports, proposals, requirements documentation, and presentations.
• Manage defects’ rectification and improvement works of completed projects
• Implement various quality, safety, and environmental management systems

Requirements:

• Minimum of 6 years experience in projects and site management in the local construction industry.
• Shall be able to manage and lead the Projects Department and proven experience in construction project planning especially specialize in architectural coordination and have sound knowledge in construction methods and practices.
• Strong in IT-based project management software such as MS Projects & Excel.
• Prefer with R&R / Town Council project experience
• Only Singaporean and PR ,Malaysian are welcome. Must possess a relevant degree in Building or Engineering.

A competitive remuneration package commensurate with qualifications will be offered.

Interested candidates are invited to apply via email with an updated resume, which should include current and expected salaries, date of availability, and a recent photograph in MS Word Format. We regret that only shortlisted candidates will be notified.

• Plan and execute building maintenance and operational programs for all facilities.
• Manage and handle all client contracts, including contractors and sub-contractors for various maintenance items, activities, and tasks.
• Manage and handle all A&A works, including preparing technical and economical offer, planning resources, and executing the job within the required deadline.
• Coordinate and enact site safety & quality programs, while making sure safety & quality policies are maintained.
• Ensure the efficiency and operational capacity of the BMS/IBMS systems.
• Prepare operation reports, maintenance budgets, and provide related analysis.
• Make sure that all maintenance processes and procedures are safe, and that all compliance programs are being met.
• Handle all the facilities planning, resource deployment, and cost estimations for equipment and facilities.
• Manage, handle, and supervise all facilities engineers and technicians, provide guidance and mentorship as well as orientation for new recruited staff.
• Develop various facilities maintenance schedules while managing and resolving all maintenance issues.
• Attend regular meetings with customers as well as internal departmental briefings.
• Prepare and file all relevant reports with the government and regulatory authorities as well as for internal company auditing purposes.

REQUIREMENT

• At least 5 years of professional work experience in Facility Maintenance.
• Good understanding of maintenance environments, corrective, preventive and predictive maintenance procedures.
• Experience in maintenance/troubleshooting of Building Maintenance System (BMS), Extra Low Voltage systems (ELV), DDC/PLC programming and SCADA design & operation.
• Experience in serving multiple customers.

QUALIFICATION

• Degree / Diploma in Engineering / Facilities Management) or any other relevant discipline from a reputable local or foreign university or polytechnic.
• Certification in Facilities Management will be an added advantage.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.

• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.

• Health and safety of the workforce.

• Carrying out and attaining the mission and the goals of the business unit managed.

• Development of a superior workforce.

• Development of the department.

• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.

• Personal ongoing self-development and personal growth as an employee.

• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.

• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.

• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.

• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.

• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.

• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.

• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.

• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..

• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.

• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.

• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.

• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.

• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.

• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.

• Knowledge of the functions, operation, and mission of the specific department.

• Better than average written and spoken communication skills.

• Outstanding interpersonal relationship building and employee coaching and development skills.

• Management experience in a team-oriented workplace preferred.

• Demonstrated ability to lead and develop a department and department staff members.

• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.

• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.

• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..

• Evidence of the ability to practice a high level of confidentiality.

• Excellent organizational management skills.

Responsibilities:

* Coordinating daily management operations

* Delivering superior food service and maximizing customer satisfaction

* Responding efficiently and accurately to customer complaints

* Organize and supervise shifts

* Appraise staff performance and provide feedback to improve productivity

* Estimate future needs for goods, kitchen utensils and cleaning products

* Able to work night shift

Requirements：

* Proven work experience or similar role

* Proven customer service experience as a manager

* Strong leadership, motivational and people skills

* Acute financial management skills

Responsibilities:

* Coordinating daily management operations

* Delivering superior food and beverage service and maximizing customer satisfaction

* Responding efficiently and accurately to restaurant customer complaints

* Organize and supervise shifts

* Appraise staff performance and provide feedback to improve productivity

* Estimate future needs for goods, kitchen utensils and cleaning products

* Able to work night shift

Requirements：

* Proven work experience or similar role

* Proven customer service experience as a manager

* Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

* Strong leadership, motivational and people skills

* Acute financial management skills

Our client is a global leader in the pharmaceutical industry, dedicated to improving health and well-being through innovative medicines and healthcare solutions.

They seek a Regional QA Specialist to lead regional internal and external audits for their external/contract manufacturers and suppliers, ensuring compliance with regulatory standards and upholding high-quality pharmaceutical, medical devices guidelines and requirements.

Key Points:

• New headcount with growing, reputable pharma MNC
• 5-day work in CDB area with hybrid work arrangements, near MRT
• Overseas travelling opportunities with attractive salary and perks

Responsibilities:

Uphold quality standards and activities of regional external/contract manufacturing organisations, ensure adherence to relevant international regulations, guidelines and industry practises alongside company compliance requirements.

• Perform internal and external audits (supplier or EMO/CMO) audits and assessments to evaluate compliance with quality standards and contractual requirements.
• Monitor EMO/supplier qualification, assessment and performance evaluation processes.
• Develop update and maintain Quality and Technical Agreements with current GxP guidelines.
• Maintain and update internal audit program.
• Plan audit schedules and facilitate process for audit findings to be resolves and all change implementations to be fulfilled with defined targeted datelines in compliance to GMP and company SOPs.
• Proper records and documentation in accordance with regulatory guidelines such as GMP document, site master files, quality manual and agreements.
• Establish and maintain QMS to ensure content compliance to all regulations and company practises, overseeing Validation QA.
• Provide training and guidance to quality staff on quality documentation, including system – Veeva (QMS), compliance training system etc.
• Collaborate with quality team and carry out assigned quality audit activities for continuous improvement throughout the organization.

Requirements:

• Bachelor's degree in a Chemistry, Pharmacy, or a related discipline; preferred Science or Engineering.
• Minimum of 5 years of experience in pharmaceutical or medical device industry, including 3 years in relevant quality compliance and audit roles.
• Experienced in auditing, especially with experience managing overseas EMO/CMO/third party manufacturing experience is highly preferred.
• Strong GMP, Computer system validation, deviation management, CAPA, change control and documentation management in pharmaceutical / medical device MNC environment.
• Demonstrate pro-activeness to drive results even amidst crises and ambiguity, thriving in fast-paced and dynamic environments.
• Successful proven track records of implementing continuous improvement projects with regional teams to enhance overall business operations.
• Possess strong cross-functional collaboration skills and adept stakeholder management capabilities. Skilled in building and maintaining relationships at all levels, both internally and externally.

NOTE: Position title may change based on candidate's experience, qualifications, and company structure at time of offer. This is to ensure alignment with candidate and organizational needs.

The selection process involves careful consideration, and only shortlisted candidates will be contacted. We extend our gratitude to all applicants for their interest and effort in applying.

Principal Consultant: Amber Chen | Registration Number: R22108633 | EA License Number: R1110404

Position Summary :

This position is to collaborate with key stakeholders in crafting and executing captivating integrated marketing campaigns and initiatives across diverse channels, including digital, social, and events. Your expertise will contribute to the success of both in-house and client brands, achieving business objectives and surpassing key performance indicators

Responsibilities that Define Your Success:

• Collaborate with key stakeholders to strategize and implement effective communication initiatives and strategies, leveraging both digital and traditional platforms while rooted in data-driven insights.

• Master the realm of digital marketing, including end-to-end execution of digital campaigns, media planning, content creation, copywriting, campaign tracking, and comprehensive reviews.

• Be at the forefront of our social media presence, partnering with content leads to design, build, and maintain an engaging online community.

• Demonstrate prowess in analytics tools such as Amplify and Google Analytics, utilizing performance insights to optimize digital marketing efforts and maximize impact.

• Cultivate a compelling Public Relations campaign strategy, crafting engaging stories for our brands and campaigns, writing PR releases, and skilfully interacting with the media and organizing media events.

• Keep ahead of big data insights and social trends, offering thought leadership and innovative perspectives on adopting emerging media platforms and technologies.

• Efficiently manage relationships with agencies and vendors for marketing activities, ensuring timely and high-quality deliverables.

• Brief our design team on non-digital collateral development and oversee the production process to ensure seamless project delivery.

• Exhibit financial acumen by managing allocated budgets with clear trackable deliverables and performance measurements.

• Uphold the company's corporate governance, workplace practices, and code of conduct, ensuring compliance with workplace safety and health regulations, especially for events and roadshows.

• Embrace additional duties reasonably assigned by management, showcasing your adaptability and commitment to excellence.

Job Requirements:

• Proven track record in digital marketing, with a strong grasp of website analytics, digital ad serving tools, and familiarity with digital media consumption habits on platforms like Facebook, Instagram and Tiktok.

• Enthusiastic learner (including the area of Generative AI), self-motivated, and adept at thriving within tight deadlines and high-pressure environments.

• Outstanding team player with excellent interpersonal and communication skills, fostering collaboration and synergy.

• Possess a keen eye for detail, ensuring meticulousness in all endeavours.

• Demonstrate maturity, resourcefulness, and the ability to think strategically.

• Showcase exceptional written and verbal communication skills, adept at conveying impactful messages

• Good experience into B2C industry

• Prior working experience with marketing agency would be added advantage

Mon to Fri 9am - 5.30pm

Hybrid work arrangement

We are looking for an IT Manager/Senior Manager to join the team.

The IT Manager/Senior Manager will oversee the day-to-day operations of our IT department and ensure the smooth functioning of our technology infrastructure. This role requires a strategic thinker with strong leadership and communication skills, capable of managing a talented team to deliver high-quality IT services. The ideal candidate will have a proven track record in IT management, project management, and team leadership, with expertise in End User Computing, IT infrastructure, Cloud-based/SaaS solutions, Office 365, Internet access, and Firewalls.

Job Responsibilities:

1. Team Management:

· Lead and motivate a team, fostering a collaborative work environment.

· Provide coaching and mentorship for team members.

· Conduct regular performance reviews and set clear objectives for the team.

2. Strategic Planning:

· Develop and implement the IT strategy aligned with the overall business objectives.

· Identify and recommend technology solutions, including End User Computing, Cloud-based/SaaS solutions, and Office 365, that support organizational growth and efficiency.

· Stay abreast of industry trends and emerging technologies to ensure the company remains competitive.

3. Information and Data Security:

· Serve as the primary contact for information security compliance and data protection policies.

· Collaborate with the external Virtual Chief Information Security Officer (vCISO) service to secure and protect the company’s data.

· Ensure compliance with the Personal Data Protection Act (PDPA).

· Facilitate ongoing training for staff in data protection and cybersecurity.

4. Infrastructure Management:

· Oversee the maintenance and optimization of the company’s IT infrastructure, including servers, networking equipment, and end-user devices.

· Manage and enhance network security measures, including firewalls, to safeguard company data and systems.

· Ensure the availability and reliability of IT systems to meet business needs.

5. Cloud-Based/SaaS Solutions:

· Evaluate, implement, and manage cloud-based and SaaS solutions to enhance business processes and scalability.

· Work with cross-functional teams to migrate and optimize applications and services in the cloud.

6. Office 365 and Internet Access:

· Manage and optimize Office 365 services, ensuring seamless collaboration and productivity.

· Oversee Internet access and other security measures to protect sensitive data and ensure compliance.

7. Project Management:

· Plan, execute, and oversee IT projects from conception to completion, including those related to cloud migrations and infrastructure upgrades.

· Collaborate with cross-functional teams to define project scope, objectives, and deliverables.

· Monitor project timelines, budgets, and resources to ensure successful delivery.

8. Vendor Management:

· Evaluate and manage relationships with external vendors and service providers, particularly those related to cloud services and security solutions.

· Negotiate contracts and agreements to ensure cost-effective and high-quality services.

· Stay informed about market trends and recommend changes to vendor partnerships as needed.

Skills and Competencies:

1. Leadership:

· Proven experience in leading and managing teams.

· Strong interpersonal and communication skills.

2. Technical Proficiency:

· In-depth knowledge of IT systems, networks, and infrastructure.

· Familiarity with various technologies, including cloud-based/SaaS solutions, Office 365, and firewalls.

3. Project Management:

· Demonstrated ability to manage multiple projects simultaneously.

· Experience with project management tools and methodologies.

4. Problem Solving:

· Analytical mindset with the ability to troubleshoot and resolve complex technical issues.

· Proactive problem-solving skills to address potential challenges before they escalate.

5. Strategic Thinking:

· Ability to align IT strategies with overall business objectives.

· Forward-thinking approach to technology planning and implementation.

Job Requirements:

· Bachelor’s degree in Information Technology, Computer Science, or a related field.

· Minimal 4 years of experience in IT management.

· Minimal 5 years of experience in team leadership.

· Relevant industry certifications (e.g., PMP, ITIL) are a plus.

JOB SUMMARY

1. Responsible for managing Special Corporate segment of the Hotel (i.e. RFP Accounts).
2. To identify, solicit & prospect new business opportunities with potential revenue for all areas of the Hotel i.e. Guestrooms (Transient & Groups), catering events, F&B outlets, Retail etc.
3. Build and strengthen relationships with existing and new corporate customers to enable future bookings.
4. Activities include sales calls, entertainments, sales trips, roadshows, site inspections etc.
5. To meet and exceed individual and team sales targets.
6. To generate a YOY ADR increase (stipulated %) for the RFP accounts.
7. To contribute positively to Engagement Survey department result by being proactive in all aspects of department and interdepartmental issues.

JOB DUTIES & RESPONSIBILITIES

• To meet and exceed individual assigned sales goal and shared responsibility for team members for achievement of total department sales budget. Derive creative upsell initiatives.
• To conduct 5 sales calls daily and 3 sales activities ie Entertainment & Site Inspection per week.
• To submit sales call report on weekly basis.
• To identify and develop new potential accounts (to prospect at least 2 new accounts per week).
• Develop sales plans to generate business from identified markets/accounts.
• Determine corporate account needs and initiate sales activities of each assigned market/account to enable future bookings.
• Promote Marriott Bonvoy benefits (Transient and Events) and ongoing promotions to the customer in order to solicit and secure increased future business.
• Actively participate in MI Leads Generation (Cross-property referral program) to meet property and team goals.
• Continuously communicate the benefits and ongoing promotions of the hotel to the customer.
• Management and growth of corporate accounts by tracking individual transient, group and catering production goals.
• Negotiate transient rates for assigned accounts.
• Prospect new business through phone solicitation, physical sales calls, site inspections, trade shows, sales blitz, e-mail, research via newspapers & online resources.
• Gather market intelligence: new product ideas, competition activities, new customer trends and performance.
• Support Sales Centre Team by providing information to close groups/catering.
• Sell the benefits of the Sales Center/property sales and event management structure.
• Be actively involved in ensuring prompt follow-up on incoming phone calls, site inspections, proposal / inquiries. Accuracy in booking, commitments to customer on all sales/operational documents and adhering to the standards set by the department in execution and filing of all said documents.
• Be a team player motivating peers and subordinates in support of department goals in sales and operations. To manage and develop Interdepartmental relations while not compromising customer satisfaction, revenue, profitability or associate morale of department / Hotel. To initiate team building activities.
• To share responsibility for development and training of direct reports.
• To adhere to personal behavioural norms of intergrity such as grooming, ownership, contactability, accountability, responsibility, visibility and punctuality.
• Perform any other duties assigned by immediate supervisor or department head according to changing business, economic, customer needs or restructure within Sales & Marketing Department.

JOB REQUIREMENTS

• Minimum Diploma in Hotel Management and/or Sales & Marketing
• At least 3 years of relevant Manager experience or 2 years of relevant Assistant Manager experience in handling Proactive Sales (Room Sales)
• Strong overall sales skills with sales system knowledge
• Understanding of hotel's business mix needs of transient, group and catering business
• Self-confidence, energetic & enthusiastic
• Ability to present ideas, expectations and information in a concise, well-organized manner
• Excellent interpersonal conflict management skills
• Software knowledge (i.e. Microsoft Office)
• Understanding and achieve team and individual goals
• Effective time management skills
• Understanding of sales strategies and account profitability
• Demonstrated leadership skills, customer development and relationship management skills
• Able to start work within short notice period

Job scope:

Responsible for implementing business plans relating to staff control, handles people issues, performs store-level support functions including customer service, scheduling, day-to-day operations, cashiering, loss prevention, maintenance, and back office support. He/she is responsible for the recruitment, training and motivating staff, and assisting the outlet manager in day-to-day activities of an outlet.

· Coordinate daily roster and supervise attendance

· Supervise and coordinate, pre-meal meeting conducted with staff daily

· Project and order required supplies

· Provide co-ordination and services for both kitchen and service.

· Provide suggestions or develop new SOP to improve on operation.

· In-charge of recruitment, selection and training of new hires

· Monitor and manage the staff performance including punctuality, customer service and food quality

· In-charge of overall supervision of the outlet/restaurant

· Facilitate innovation and lead staff to implement change

· Manage an efficient team of service staff by coach, training, and supervising staff to operate stations and deliver a great customer experience

· Ensure and maintain service quality and professional etiquette

· Customer feedback management

· Examine food and beverage preparation

· Ensure quality control for food and service

• manage shop staff and arrange store work schedule.

• Beverage preparation such as tea, ice cream and other kitchen duties.

• Cashier and counter duties as assigned.

• Maintaining the overall cleanliness and tidiness of work areas.

• Be involved in the opening and closing of the store (depending on the shift).

• Other job tasks related to outlet operation

Working Days:

6 days

Working Hours:

12:30pm -- 11:00PM

10:30PM -- 9:00PM

Location:

AMK Hub near MRT and bus interchange

Toa payoh MRT

Responsibilities:

• Assist in the smooth running of restaurant operations
• Ability in handling customers feedback and ensuring a high standard of service
• Responsible for maintaining the overall cleanliness of the restaurant dining area
• Manage staff discipline, presentation and performance
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Minimum 3 years of experience in the Food & Beverage industry preferably in a managerial role
• Able to work on weekends/public holidays and shift work
• Service oriented and passionate working in F&B industry
• PC literate, well organized and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information